I found the agents really helpful, quick, polite and friendly. I was able to view a property within 2 days and easily made the move in next 6 days. They were extremely responsive throughout the process, in particular Jade who was in continuous contact with myself to make sure I had everything I needed for my move. I definitely recommend them. Hats off to them for finalizing the contract in just 5 days!
1st Dec 2020 (10 mo. ago)
Keeps sending out new contractors to quote on the same repair job but the repair never gets done. Throughout lockdown, while we were all advised to minimise contact, we have had more people coming and going than ever. Between the six-monthly inspections, gas inspection, electricity inspection and the revolving door of contractors quoting for the same job it's been like living in a train station. Repair still outstanding, since at least three years. The constant quoting started during lockdown. They never stick to agreed appointments. If they suggest Thursday and you can only do Friday, they will agree to Friday and still show up on Thursday and expect you to drop everything. So far, this has happened every single time we have not been able to do their preferred date. Very stressful and disruptive. Do not rent through YourMove if you have an option.
21st May 2021 (21 weeks ago)