Very poor communication from the first day of enquiry, was asked “can I give you a call back in a minute?” A day later still no call back. Had to constantly call over a few days. Completely unprofessional. Advertising properties as “available now” despite them not having EPC/safety certificates (She told me they had to wait at least 2.5 weeks to get someone in to do the checks, possibly even longer).. that is NOT “available now”, also keep in mind that the property has been advertised as “available now” for months despite apparently not having these certificates. Whilst we were viewing the outside of a property (it was essential as we absolutely have to move, and in 14 years of renting I have always viewed the outside of a property before proceeding with requesting internal viewings), someone in the same cottage allowed us to view the inside of the property, upon finding out that we had viewed the property, McCartneys basically black listed us from the entire estate agents and refused to let us view ANY of their properties, They made us feel like criminals when we’d done nothing wrong, we followed social distancing, and we were punished for it. We were told to find a different estate agents, the only other estate agent that covered that area do not allow any pets for all of their properties, we told McCartneys that we couldn’t use them as we have a dog, and they didn’t care at all, they still refused to let us view any of their properties, leaving us with absolutely no options or way of finding a new home for ourselves and our young children. It’s absolutely disgraceful behaviour, never will I ever recommend McCartneys, if anything I will advise people to not use them for anything at all, awful people, awful company. Sellers/Landlords/landladies/tenants/buyers BEWARE.
379 days ago