We used this agent and received first class service. The staff were always helpful and polite. They found us a buyer in a matter of days. We also had regular updates on the situation of our chain. Their fees were also very very reasonable. Overall having used many estate agents over the years we found them to be the very best we have ever used and would highly recommend their services. Thanks Matt to you and your excellent staff.
I could not recommend Jeffries to anyone. The service we received was terrible. Promises were not kept, calls were not returned and for everything that did go wrong there was always an excuse that meant it was not Jeffries fault. At one point in the selling process they agreed to reduce our fee by £250 because of all the mistakes made. However when the final invoice came out they "accidentally" had charged the full amount. Fortunately I questioned this with my solicitor and it was reduced. However this was indicative of the whole experience we had with them. If you are looking for an estate agent try any one but Jeffries.
After having our property up for sale for a few months with another estate agent, we decided to change to Chapplins..this was the best decision we made!! Chapplins not only got us lots of viewings but also quickly sold our property, and also dealt with our onward purchase of which was another house they were selling! The service provided throughout the whole process of selling and purchase has been impeccable and reliable!!! Darren, Celina and Chantelle have been amazing, they have been so efficient in processing everything, chasing, and keeping us up to date. No question, query or problem has been too much for them!!! They have provided the best support and guidance throughout!
My husband and I would recommend anyone selling or purchasing a property to go with Chapplins! If we are to ever sell our property again, we would not hesitate in going straight back to them! Wonderful service and we are so grateful to them in helping us buy our new dream home!
Many thanks all, keep up the excellent work!
I phoned to arrange a viewing of a rental property in September to be told some one would get back to me as the property was still being lived in. Waited and waited . I contacted them after no reply to be told it had been rented. A phone call back would have been nice .
Jeremy and his team promised us so much on our initial meeting, Pearsons Fareham delivered every word that was said. We were given regular updates on viewings then when we sold weekly updates from Lisa on the chain progress. Everyone in the office were so helpful, always got back to us and nothing was too much bother. Amazing service which you don't see often these days. A big thank you Jeremy and your wonderful team in Fareham. Neil & Maria Richardson.
While pleasant and welcoming in attracting business their attitude changes at the point at which you need them to get something done. They seem incompetent in carrying out even basic tasks, and are frequently rude when they have to be chased up.
We have had a wonderful experience with this estate agents. We bought a house from them and they have been great. Shannon has been fantastic. Very helpful and quick to respond. Can’t thank them enough for making our move so stress free.
We decided to use chambers estate agents on recommendation and were very happy with the service they provided. Very friendly and efficient team, especially Shannon who has been a pleasure to deal with. Thankyou to everyone involved in our house sale. Will recommend.