I have recently sold my house through Keatons in Stratford. They were great throughout the whole process and made it seem so straightforward. We will definitely be recommending them to our friends still in the area.
I am single mother rented a property for two years from Keatons and never missed rent payment looked after the flat as I am mature and clean person after two years they said land lord decided to sell apartment and I should leave the flat. They harassed me with phone calls agent turning to the property without prior notice I felt intimidated specially when one time saw agent trying to open my flat with the copy they had their excuse was the knocked and no body answered,, till this day I am scared to open doors and have three locks, I found out that the land lord never sold flat they just increased rent and rented it to some family 35% more than what I used to pay. You are rubbish agents gangsters and criminals.
I received excellent support and service when buying a house. Thoroughly recommend! Not your typical estate agents.
I'm taking this opportunity to add further comments to the already pathetic record of this agency. They recently applied to Newham council for a license to rent MY property; the flat above theirs. Presumably leaving the flat below unlicensed and illegally let... not insured... etc etc. I wonder how many other properties of theirs go unlicensed due to their incompetence. My previous comments: Catastrophic. Contracts not written correctly. Addresses confused causing confusion with utility bills and electoral roll home insurance. Repairs left undone for months; in one instance resulting in health & safety issues from blocked drains. Collective failure as more than 3 employees regularly give assurances that they don't meet. I'm aware I have to give a star to get this posted but really they don't deserve one. This is not a new problem. This collective failure has been going on for years. Owner of property adjoining one of their lettings.
I looked at 4 estate agents before choosing Bairstow Eves. BE listened to my requirements and the others either didn't, or told me things that were incorrect. BE got me viewers quickly and helped me sell at the price I wanted. It was a really smooth sale and I was really happy with the service Bairstow Eves gave me.
Just a bunch of thieving criminals. When we were in the property rather than sorting problems they just tried to point the finger at us instead. This includes a gas leak in the property. Now we have been moved out and away from that hell hole it has been 2 years and they still haven't paid us back our deposit. I have spoken to the landlord, he told them to return the full deposit, they are ignoring him and us and just stealing our money.
They are a bunch of thieving criminals and need to be shut down.
A year ago when desperately we were looking for a flat, I went to this agency by luck and a very nice staff attend me and my partner. With less than 5 days left untill moving out from the old flat, the agent managed to find something as we wanted. Staff was always polite and well informed. I would definitely used/recommend them. :)
They made pay £60 for missing cutlery that I had never been in the flat. Plus £165 check out fee!!!!!
VERY HELPFUL. after being let down by our previous agent we contacted Hunters in Plaistow, Saif came to see us and was very helpful and knowledgeable of the area. i have recommended them to many of our family and friends.
Very irresponsible team in this branch . Not professional at all .
Excellent service from start to finish. Kyli, Claudia and the rest of the team ran things very smoothly and kept us updated throughout. I would definitely recommend Stow Brothers to others.
Their valuation was higher than I expected, and they revised down from an initial figure of £635k to £600-625k. In the end the property sold for just over £585k (after a long time on the market and a reduction in the asking price from £600k to £575k).
All that said, the people were always polite and friendly, the fees were reasonable and I think their brand works well. A decent estate agent, definitely.