Great attention by Jason Segovia and an impressive range of good options. I definitely recommend them!
Foxtons has professional surface and nice friendly agents, but predatory and expensive. Despite paying GBP440 for in commissions which is already at top of the market, they did their best to try to get more money out of me when I used the agreed break clause. I would not use then again. In general I can tell you that you guys are getting screwed in your so called 'free market'. Transaction cost are rampant and clearly favors the more informed agents/landlord. Not the signs of a well functioning market.
We registered with Ben at Keatons and not having great experiences with agents we were hesitant. After explaining all our needs Ben sent my partner a few options that fit exactly what we were looking for, you rarely get properties that match with what you actually tell your agent what you're looking for, unfortunately we missed out on the property we offered on. We would recommend Stratford rent department to any of our friends in the area though.
I am single mother rented a property for two years from Keatons and never missed rent payment looked after the flat as I am mature and clean person after two years they said land lord decided to sell apartment and I should leave the flat. They harassed me with phone calls agent turning to the property without prior notice I felt intimidated specially when one time saw agent trying to open my flat with the copy they had their excuse was the knocked and no body answered,, till this day I am scared to open doors and have three locks, I found out that the land lord never sold flat they just increased rent and rented it to some family 35% more than what I used to pay. You are rubbish agents gangsters and criminals.
Punctual, informative and friendly service from Sayma. Great local insight goes above and beyond the usual property specific shpiel that many agents limit themselves to too often nowadays.
I would give them zero stars if that was an option.
I specifically instructed them not to put a board up in front of the house in order to deter any vandalism/theft etc and they went against my wishes and put a board up anyway.
Haart said they received an offer of £xxxk which seemed unrealistic as the house was valued at £50k less. I was instructed to notify the solicitors and paid them to start work. However, after 2 weeks I heard nothing, when questioned they gave unacceptable excuses (the prospective buyers were busy etc).
After coming from from holiday, Haart told me about another offer - £20k less but cash. Again, after a few weeks I found out that the solicitors still hadn't even exchanged details, accompanied by more time-wasting excuses.
They finally told me the prospective buyers were waiting for a survey which wasn't booked in for another few weeks. But when I asked local surveyors they said they were available to check out the property within the next few days.
While I continued to wait for this survey, Haart informed me of further offers which never materialised, much like the first 2 bogus offers. It seemed there was no due diligence checks done on potential offers at all....or there were no offers to begin with!
By this time the property had been up with Haart for 6 weeks. I instructed Haart to tell serious buyers to put down a deposit of £5k to secure the sale. But after countless excuses, almost 2 months of time wasted and loss of potential rental income, I then went with another estate agent instead who rented the property within 2 days and kept me informed throughout the process.
Haart also left post lying around when prospective buyers came to view the property which is extremely unprofessional.
In summary, it was a complete waste of time and money to use Haart and they were beyond unprofessional throughout the whole process.
The team at Outlook have been professional, helpful and diligent since the day we started working with them. We have had many a successful transaction with this office and hope to continue this strong working relationship.
I've dealt with 4 other estate agents in the past and never felt the need to warn other people of their dreadful service provided, from start to finish we received incredibly lazy communications, expect to wait a week for an email reply, you can try calling but you'll be never get past the receptionist who makes a false promise of a call back.
Had a great service from the sales team in Stratford. The level of market understanding is immense for the senior staff. They helped me through a very difficult transaction and made it feel easy. Highly recommend them the even arranged my mortgage. Fantastic!
Just a bunch of thieving criminals. When we were in the property rather than sorting problems they just tried to point the finger at us instead. This includes a gas leak in the property. Now we have been moved out and away from that hell hole it has been 2 years and they still haven't paid us back our deposit. I have spoken to the landlord, he told them to return the full deposit, they are ignoring him and us and just stealing our money.
They are a bunch of thieving criminals and need to be shut down.