I rented my first London flat from this branch and have found the service and customer care to be one of the most professional I have encountered with an estate agent. For this reason I will most likely always look up Keatons for any future requirements. Highly recommended!
During the phone conversation, a not nice arrogant woman, unable to get to the word, telling untruth
Superb. Taryn worked tirelessly to get our purchase over the line and kept a sense of humour throughout. Unlike some other agents, Theydons didn't simply act as a go-between for buyer and seller but actually anticipated problems and intervened where necessary to smooth things along. Can't recommend them enough.
Spent a year dealing with problems with the property which admittedly 50% were dealt with efficiently. Like the roaches we moved in to find. But I MUST stress to anyone. READ THE SMALL PRINT. They will sting you on checking out fees like cleaning and they don't watch their own inventory videos and will try and charge for things that previous tenants caused. Would not recommend unless the property is really worth it!
Katrina is so friendly and nice she gave us really good service when she helped us find our house with my cousins. We are really happy with the service we got from Katrina and everyone at Bairstoweves Stratford! Thank you :)
I never post negative reviews about anyone. But these people made me do it. I had the worst experience ever with these people. I took care of their property which never had any heating working and never anybody came to fix anything. They are still deducting £666.00 from my deposit for extremely nothing. I wish I had the time to take them to court. This shows that this sophisticated looking company is just good for eyes. Otherwise it’s just about the Money for them. I wish I had never gone to them. My hard earned money they took away for no reason. My heart still pounds when I think about my loss.
Great service. My contact has been with Matthew (mainly) and Dennis in lettings, and Jack in Sales. All have been especially helpful and knowledgeable. Highly recommend. If you are looking to rent out a property, the referencing policy in place at Bairstow is stringent and therefore reassuring.
A quick review update (21st March 2019). Am still highly satisfied with the team's service at Bairstow Eves/Countrywide Lettings Barking, now including Anne Peck who always deals with queries promptly. Not bad after more than two years!!
Very disappointed with Bairstow Eves, as a selling Agent. I have to phone them all the time and ask what has been done. They didn't negotiate good price for my property, never answer my question clearly ,from the bugging they was lying and working against me. Thinking only about the money, never care about the seller or buyer and comparison to other agents in the area Bairstow Eves charge the most. Have the lowest sales conversion rate, down at 30%, where as the others in the area have upwards of 74%. It was my mistake, that I've choice them to sell my property. I would never recommend them to my friends.
I have dealt with Tanya Robinson from Foxton Stratford for couple of month for my Buy to Let property. I am really impressed with the lady, she is utter professional and pro-active. She very quickly understood what I am looking for and arrange the viewing for the relevant properties very promptly without wasting my time and energy. I will do business with her again. Welldone Tanya
This branch is lacking the Million Dollar Listing power, staff seem demotivated , I went in to enquire about purchasing a property in Canary Wharf but the estate agent had no excitement or lack of knowledge for the local area or London Docklands. Staff should watch Fredrik Eklund on the Million Dollar Listing NYC to really know what its like to be selling homes to potential buyers. Not going back there.
First Floor - Room 3 The Shepherd?s Building West Rockley Road
James Lamizdin looked after the renewal process for our property. He was very efficient and provided excellent customer service.
These guys will CON you! AVOID this agency. They will take your deposit and stop responding to your emails and will not call you back. No heating or hot water in the property. DO NOT BE FOOLED! This agency should be blacklisted!