I rented my first London flat from this branch and have found the service and customer care to be one of the most professional I have encountered with an estate agent. For this reason I will most likely always look up Keatons for any future requirements. Highly recommended!
I am single mother rented a property for two years from Keatons and never missed rent payment looked after the flat as I am mature and clean person after two years they said land lord decided to sell apartment and I should leave the flat. They harassed me with phone calls agent turning to the property without prior notice I felt intimidated specially when one time saw agent trying to open my flat with the copy they had their excuse was the knocked and no body answered,, till this day I am scared to open doors and have three locks, I found out that the land lord never sold flat they just increased rent and rented it to some family 35% more than what I used to pay. You are rubbish agents gangsters and criminals.
We had an excellent experience, as buyers, with Petty Son and Prestwich. They were informative and very quick to respond to any questions we had, which, as first time buyers, was important for us. Each member of the team was very helpful and honest regarding our situation as the move progressed. When we come to move on, I expect we'll come back to them to do our sale. Highly recommended and many thanks for all your help.
After showing interest in an apartment in Snaresbrook and arranging a viewing by phone, I received an email confirming the address and time for the viewing. As it turned out, I was given the wrong postcode and therefore arrived at the wrong address, a 20 minute walk away from where the property was actually located. I received a call from Du Preez Botha who asked me where I was and, after explaining to him that he had indeed given me the wrong postcode he said "well I had the same postcode as you and have never been here before myself and I've managed to find it". Although I should have checked the name of the road itself as well as the postcode, I did only use the postcode as I was using my google maps app. Estate agents are by nature rather arrogant people who know the rental market well, they have a lot of interest in each property. Having said this, if a mistake is made on one's part, one should accept this, not blame the client. He did apologise, although this didn't feel too sincere. I also work in a very busy office where I am responsible for providing addresses to clients. So a word of advice from me would be to: A. double check both the number / name and street name and B. make sure the postcode provided to a potential client matches the address. In this way the time wasted for both parties will be avoided.
Very good service, and professionalism from all team members good at chasing up on minor issues requested.
Many thanks Tatum and Jeremy for your time and attention.
I rented my flat out through outlook last year...worst decision of my life. I found them to be very short with me. They said they would charge me a small fee to let my property however this was not the case. Please avoid these con artist.
Sukhi from Outlook has been fantastic! Helping us with our move, managing the properties difficulties (despite it being landlord managed) - he always went above and beyond for us. Always keeping us up to date and ensure we know all the best options. 100% recommend to anybody looking for a new property!
I've dealt with 4 other estate agents in the past and never felt the need to warn other people of their dreadful service provided, from start to finish we received incredibly lazy communications, expect to wait a week for an email reply, you can try calling but you'll be never get past the receptionist who makes a false promise of a call back.
Allen Davies is just about the only estate agent in Leyton, if not London, that actually treats its tenants like human beings rather than a cash sum every month.
We've been very happily renting from them for 3 years now, and while the issues have been very few and far between, where they have arisen, they've always been straight on it. Contact is routine in both directions and inspections are carried out not just to check the property is being cared for but that it is caring for the tenants as well.
Dropping into the office is always a pleasure as well should you need anything.
Can't say it enough: these guys are great at what they do.
I was not technically a client as I was a buyer but was very happy with the service. Tony Strover was always very prompt at dealing with enquiries and made an extremely stressful process more bearable. Would definitely consider using in the future.
I recently completed a purchase through Foxtons at Stratford as recently as January 2018. I must say the entire team is very friendly and professional and I would like to give a special thanks to both Shanola and Simon for going beyond their call of duty and doing everything they can to complete the sale as swiftly as possible.
I would highly recommend Foxtons as the place to both buying and selling your property as they do what they say and a company that stands out from rest of the competition.
Worst money grabbing estate agents in the country. Ruthless exploitation of London renters and huge players in the legal racket that is private renting in London. Morally repugnant. Avoid like the clap.