I have recently sold my house through Keatons in Stratford. They were great throughout the whole process and made it seem so straightforward. We will definitely be recommending them to our friends still in the area.
I am single mother rented a property for two years from Keatons and never missed rent payment looked after the flat as I am mature and clean person after two years they said land lord decided to sell apartment and I should leave the flat. They harassed me with phone calls agent turning to the property without prior notice I felt intimidated specially when one time saw agent trying to open my flat with the copy they had their excuse was the knocked and no body answered,, till this day I am scared to open doors and have three locks, I found out that the land lord never sold flat they just increased rent and rented it to some family 35% more than what I used to pay. You are rubbish agents gangsters and criminals.
The service delivered was amazing. Our agent Romario went above and beyond to make sure we were happy with everything. Would definitely recommend.
I turned up to view a property for sale and the estate agent from Outlook didn’t show up. Instead I had a grumpy tenant telling me she didn’t know anything about it and I could not have a look around as Outlook we’re supposed to notify her. I had spoken to Outlook on the phone a few times before the viewing so as far as I was made aware everything was fine, but instead I travelled across London for nothing.
I received excellent support and service when buying a house. Thoroughly recommend! Not your typical estate agents.
I'm taking this opportunity to add further comments to the already pathetic record of this agency. They recently applied to Newham council for a license to rent MY property; the flat above theirs. Presumably leaving the flat below unlicensed and illegally let... not insured... etc etc. I wonder how many other properties of theirs go unlicensed due to their incompetence. My previous comments: Catastrophic. Contracts not written correctly. Addresses confused causing confusion with utility bills and electoral roll home insurance. Repairs left undone for months; in one instance resulting in health & safety issues from blocked drains. Collective failure as more than 3 employees regularly give assurances that they don't meet. I'm aware I have to give a star to get this posted but really they don't deserve one. This is not a new problem. This collective failure has been going on for years. Owner of property adjoining one of their lettings.
Allen Davies is just about the only estate agent in Leyton, if not London, that actually treats its tenants like human beings rather than a cash sum every month.
We've been very happily renting from them for 3 years now, and while the issues have been very few and far between, where they have arisen, they've always been straight on it. Contact is routine in both directions and inspections are carried out not just to check the property is being cared for but that it is caring for the tenants as well.
Dropping into the office is always a pleasure as well should you need anything.
Can't say it enough: these guys are great at what they do.
thieves and scammers!!!!
do not rent flats from them !!! scammers have rented a house to someone who has already been rented a lot earlier, liars and cheaters, I have never met such a non-professional agency
Thanks to Bairstow Eves Leyton, especially our agent Karam. Very professional service and friendly attitude. He was always in touch (by telephone and e-mail) and ready to help and solve our problems. I could recommend this agency. No doubt I will ask for their services again if it's necessary
Avoid this agency at all costs. They ignore most of emails, they never return calls and most importantly they consistently lie. We've learned our lesson hard way wasting lots of time, money and effort while we have been told that everything is fine. Both managers Paul Leonard and Akbar Ali were dishonest with us and needed to be chased to reply to emails.
Huge disappointment and massive waste of our time and money.
A year ago when desperately we were looking for a flat, I went to this agency by luck and a very nice staff attend me and my partner. With less than 5 days left untill moving out from the old flat, the agent managed to find something as we wanted. Staff was always polite and well informed. I would definitely used/recommend them. :)
They made pay £60 for missing cutlery that I had never been in the flat. Plus £165 check out fee!!!!!