I dealt with Arikson Franco for the purchase of my property. He was very professional, committed and reliable. He is a great professional who has shown an outstanding sense of service (always available by phone and email, ensures that the process moves forward, kept us informed when needed etc.). I will definitely consider him if I sell in the future.
Sold two properties through Acorn Catford and have always found the selling process to be well managed and consistent from start to finish. Valuations were accurate and realistic rather than over inflated, viewings were always conducted with adequate notice and respect to the properties and any offers that were put forward to me were backed up with sufficient checks that the buyers were able to buy.
All in all I have been very happy the experience I have had with Acorn Catford and would not hesitate to recommend them as my agent of choice.
Great service from beginning to end of purchase process. Tom was very helpful in organising viewings and communicating our offers to the seller very quickly. Nicola, the Sales Manager took over at this point and has kept us informed and updated every step of the way. She also helped in pushing the sales process along where necessary. Overall a very smooth process. Would definitely consider using Winkworth Blackheath next time I am buying or selling my home!
The rental department is absolutely unprofessional and utter rubbish. The agent and I have arranged a day to view different flats in the morning. I have someone to look after my child because the agent told me he can't drive around to show me flats with a child in it as his insurance is not covered.
So the agent didn't turn up at the end without notifying me in advance and his colleague told me the viewings booked are not on the diary so they can't take me to view the properties because they have are 'short of staff' and 'busy'. I ended up wasted my time and money travelling and childcare because of this very rubbish and useless agent.
Very unorganised, unprofessional and irresponsible. Cannot imagine what kind of service I would receive if I rent through them.
I would recommend people avoiding it unless you want to wast your energy and time. Rent through some other agencies I'm sure you'll get much better service.
Overall a great experience. Very friendly staff who made the whole process for us, first time renters in the UK as smooth as it could be. Kelly Walcott was our letting agent and she did a fantastic job in communicating the requirements and details clearly and in a timely manner. We’ll definitely be using KFH in the future and highly recommend their services to anyone looking to find a new home.
KFH have been managing the property I let for the last 4 years and I have always found them to be extremely helpful and generally responsive. I have to break my tenancy and Kelly and the team were very quick to reassure me that they would do everything possible to find a replacement tenant as soon as possible which took a great worry off my shoulders. I have always been met with professionalism, respect and understanding which is not always the case with some other estate agencies.
A very big thank you to MARK HORAK of the John Payne Estate agent for helping me secure a place in Brunt Ash Hill in a hassle free manner. Thanks once again for your high level professionalism.
I bought and sold a house through JP Lee in March 2016. Manager Chris and his team are such a professional team throughout. They got an above expected price for my house and worked tirelessly throughout the process (it was a long chain!) to make sure the process was as smooth as possible. We are now happily living in the house we bought through them. Would thoroughly recommend!
Highly reccomend this office. I worked with Alex who handled my complicated chain very well when selling and provided better updates than my solicitor. Couldn't have got through this without the help of the team!
I must say that my experience with KFH Catford has been one of the best of my renting life to date; Clement would have to be the proverbial 'man of the match' as he kept in contact with me after searching elsewhere hooked me back in and made sure I had seen what is now our home which is perfect for us. The rest of the team were great too and showed nothing but professionalism and friendly demeanor through out the entire process and were more than patient when we hit a couple of bumps on the road. If you hadn't realized this by now concerning KFH, I'm a fan. Thanks guy's!