Acorn - Lewisham

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I sold my flat with Acorn, they were incredibly responsive, proactive and knowledgeable throughout. They have a good knowledge of the SE London market and could properly advise on what the best approach to get buyers through the door and generate interest when the market is moving. There weren't many cracks in their approach which did seem like the case with other estate agents. Once the flat was under offer the were very proactive keeping all the process moving forwards on all sides. Overall very happy with the service!

Kimberley Tsang was our agent. Amazing help, we got everything sorted easily and got a response for everything and everytime we needed. Great service overall, highly recommend!

I have had a professional and positive experience selling my home, during the pandemic. I was contacted and kept informed on a regular basis. I am very happy with the service received.

Very good service all round.  Always answered my queries in a timely and professional manner.  Would definitely recommend to others.

Having been flat hunting for the first time as I’m planning to move to London soon and have had fantastic support from letting agent Kimberly! Very responsive to enquiries and has been able to highlight suitable flats which fit my criteria beyond the ones that I have shown interest in. Making the process a lot simpler for a first time London tenant. Also she has managed to make any viewing very accessible which is difficult considering I currently don’t live in the country. Through organising video viewings and messaging me videos and pictures at my request! Would recommend highly to anyone looking to flat hunt/let or sell as experience so far has been fantastic. Very personable, friendly and attentive to my needs in my flat search!

Me and my partner found a property so quick and easy through Acorn. After viewing, we started the process and moved in a week later! Thankyou to Louisa and Kimberley who helped us complete this move so professionally, we couldn’t have asked for better help and communication.

We chose Acorn because they had a good presence in the local area, with history of selling houses in our street. A very professional service, the all important house description and photographs of the property were fantastic. The process of marketing, listing and photographing the property was extremely easy (thanks Anthony for superb pictures!). As a result, we sold the property within two weeks.

To be honest finding a buyer and selling your property STC is the easy bit and just the start of the journey. It's at this point you really begin to realise how professional, knowledgeable and helpful Acorn really are. In particular we would like to thank Arikson who helped us every step of the way to finally completing with our sale. Thank you.

Actually finding a buyer for your house is the easy bit. The hard part is the negotiations and being kept informed of the sale process. It's at this point you really begin to realise the importance of a good estate agent.

We recently purchased buy to let property via Ross from Lewisham office. We are very impressed with his professional service and for finding us great investment oppotunity! Would love to work with him again in the near future! Also happy to recommend his service to all our  friends! well done - Ross!

Very happy with my purchase process with Acorn. Arikson was very patient, responsive and helpful throughout and after a few initial viewings was able to get a sense of the type of property I was looking for. All staff at Acorn were very friendly and helpful. Would highly recommend.

This is the second time that I have used this company to sell a flat in South London and the first time with the Lewisham branch. Their valuation was on a par with 3 other local agents. Costs were also similar. The photographs and particulars were clear and reflected my property very well. All of the staff at the branch were polite and quick to get back to me with results of my enquiries. Even when other involved parties were slow, Ross kept me up to date and assisted in chasing the relevant people. Acorn kept me in the loop whilst the sale was progressing and particularly so towards the end of the process. I wouldn't hesitate to recommend Acorn in Lewisham.

I found Acorn Lewisham excellent overall. Ross and Brendan in particular put in an enormous amount of work around the sale of my house. They were consistently helpful and available. The only thing I think could have been improved was the initial Rightmove entry, which wasn't checked with me before it was posted, and unfortunately needed substantial correction.

I had a brilliant experience with Acorn through out the purchase of my property. They were very professional, thorough, quick to respond and supportive. Would highly recommend!

I am very happy with the service I received from Acorn during the last few months. They were positive, encouraging, realistic and responsive in their dealings with me and in showing prospective buyers round my flat.  They achieved the desired result for everyone amazingly quickly. I am very grateful and very relieved. Thank you to Brendan, Marco and  Ross and the rest of the team for being so professional and efficient.

The team at Acorn Lewisham (in particular Brendan, Franco and Ross) provided an outstanding service! As the house went on the market just before lockdown, the guys were tenacious, resilient and professional when carrying out numerous viewings, ensuring the viewers were provided with masks and gloves before entering the property.

Throughout the process and pandemic, the guys remained calm and were very reassuring particularly as I found the process to be disheartening and stressful at times. Franco has done a fantastic job managing the sale process and it has felt seamless.

We had a very good experience selling through Acorn. The marketing was excellent and communications were great all the way along. Ours turned out be a complex transaction due to lockdown, but Ross persisted and pushed the sale through. Highly recommended.

A huge thank you to Franco for the outstanding service throughout a very tricky sale of ours. Really refreshing to deal with an estate agent who is responsive, flexible, helpful and always there to support in any way he can to push the sale through. He remained calm throughout and always did his very best to meet all kinds of demands. A big thank you to Ross too who held some of our viewings and for his support. Would absolutely recommend Acorn Lewisham branch to anyone looking to sell / buy.

I have both bought and sold a house through this branch. They've always given me great advice from both sides of the deal and have been very quick to match properties to my needs.
Very quick to respond and continued to push both sets of solicitors during the buying process. Would highly recommend!

I had excellent service with the Acorn Lewisham team. 
I was so worried I was not going to find a place like home on time but they came through for me!
Special thanks to Mantas who was quite helpful, patient and professional throughout the viewing and referencing process up till my move in date.
Also Demi-Jay and Abigail who were competent enough to ensure all necessary documents were signed.
I will definitely recommend this estate agent to my other nursing collegues.

We've just (today!) exchanged on a property we found through Acorn and were really impressed with the agent, Franco, who we engaged with. He was always kind and responsive, helped us understand the process, and helped move the process on for us when solicitors were taking their time. We highly recommend him.

We thank Mantas and Lewisham team for helping us find the perfect flat for our family. We’ve gone through lots of complicated things and processes but with the outstanding help of Mantas, everything seemed to be as simple as frying chips. He will always update you on what’s happening, what needs to be done, what things you need to provide, etc. You just need to follow his instructions and you’ll never notice that you need to start packing up your things to move in to your new home and even though you’re already on your new flat he will still check on you if everything is in place. Outstanding service indeed!

The Acorn Lewisham Estate Agents team were fantastic at selling my property from start to finish. Honest, hard working, friendly, responsive and just brilliant. If I wanted to sell another property in this area they would be the Estate Agents I would choose. Particularly, I want to mention  Ross and Brendan and say thanks so much for all your hard work.

We received an offer on a house shortly before the covid-19 lockdown. Fortunately for us the buyer was able to go through with the transaction. At a time of great uncertainty the Acorn team were very supportive and consistently responsive.

Our estate agent was very helpful during a very stressful sale! They chased up the buyer continually and kept us informed. Much more useful for getting things moving than our solicitors were.

Excellent service all round from 1st enquiry through to completion.
The advise was good, the communications prompt and relevant.
I would definitely recommend this agent and in particular, Mrs. Ross Reed, who was always polite, courteous and understood our needs.

I have always avoided agencies when renting home, however, Acorn made the process very easy. Everything was done online which saved us some money that we would have spent on transport getting to their office. I would like to say a massive thank you to Mantas who helped us with everything form A to Z. He answered every single question we had and promptly replied to all the emails. Even after the moving in he still goes out of his way to help us with any query. Could not explain how happy we are with the service received!

Ross is the best Estate Agent I've ever met. Unlike most of the agents I met, he is very trustworthy, genuine and approachable all the time. He got back to my request to view the flat in seconds and was very helpful with all my questions later on. Everything went very smoothly and quickly while working with Ross and I would definitely work with him again in the future.

We have just successfully completed the sale of our house through Acorn Lewisham Estate Agents and have been delighted with the service provided.
From our first enquiry up to the completion day Acorn have been efficient, diligent, and conscientious. There local knowledge is invaluable.
Our house was accurately and realistically valued and a number of potential buyers contacted, resulting in an offer quickly being made and accepted.
At all the subsequent stages Acorn were supportive, proactive,and a great help.
We would particularly like to thank Ross Read for all his assistance through what is inevitably a fraught process.
We would absolutely recommend Acorn Lewisham to anyone looking to buy or sell a property in the Lewisham area.

Brilliant experience, easily the best estate agent time I've had in a while. We dealt with Mantas, who I would recommend asking for if you're looking to let somewhere. He dealt with me as a person, rather than a number to fill a quota, and found me the right place quickly, within my budget and needs, and didn't try and flaunt me anything that was obviously over my budget. He kept me informed all the way through, and was constantly updating me as to the progress of the application. Overall, a good experience for once from an estate agent.

I am quite pleased with the service I received from Acorn Lewisham. Special thanks to Mantas who went above and beyond my expectations for a real estate agent. In addition to helping me find a place that met all my preferences, he also helped me get set up with utilities and WiFi. If you are searching for a new flat, I would highly recommend that you call Acorn Lewisham and ask for Mantas!

I have recently bought my first property in the UK through Acorn Lewisham and could not be happier with both the property and the support given by Ross throughout the process. I have met quite a few different agents and seen lots of places, and was generally worried about the winding roads in the journey of finding the right home. Ross has not only been helpful, understanding of my requirements and situation, and prompt with everything, but his genuinely cheerful and professional attitude also made a difference to make the transaction as smooth as possible for me.

I had a wonderful experience with Acorn lewisham agents. Mantas was spectacularly exceptional. He guided me every step of the way and was on hand to answer all my queries. Cool smart sharp guy with an exceptional customer service skill. Thanks Acorn, for landing me cool accommodation in the UK

We had a very good experience with Acorn Lewisham and Cain Knight in particular, he was a great help liaising with the landlord. The overall process of renting the flat was very swift and easy.

Cain was amazing! He took our wants and needs into account at all times. Moving to London can be daunting but he made us feel better about the move. He was professional and worked efficiently and effectively. Would definitely recommend him!

Cain has been incredible from day 1. He has really taken the time to understand our needs when finding the right place and i am so pleased he has been our agent.

Thanks Cain

Fantastic service and help with my recent flat purchase.  Particular thanks to Ross Reed & Jack Wilsher who have been friendly and supportive from start to finish – professionals throughout.

Ross is the best estate agent ever, he was so helpful, responsive and nice to deal with. Couldn't have had a better experience (estate agent-wise) buying my first home!

I have been dealing with Acorn at Lewisham for many years now.
The most friendly, happy, and go that extra mile staff I found there, the manager Tony always have a welcoming smile as you approach the office and so are his staff.
I have recently been dealing with Aicha, Aicha is pleasant, courteous, very driven young lady. She deals with queries and comes back with feedback in target time, she goes that extra mile to answer a clients query. 
Aicha is an assett to Acorn and the Lewisham Branch with an Amazing manager Tony.

I would strongly recommend Acorn's services to everyone, during a very stressful process of purchasing our first house , Acorn were extremely helpful and went above and beyond to get us into our house before Christmas. Special thanks to Jack Wilshire.

Fantastic help from Ross in selling my flat in Lewisham both during the marketing and also throughout the sales process.  He kept me informed and was always available to speak to, he was on the ball and extremely helpful particularly in pushing the conveyancing process through to exchange, I have no hesitation to highly recommend Ross and the team at Lewisham.

Ross from Acorn worked tirelessly on the sale of my property, comunication was fantastic and he was a pleasure to work with. Highly recommended

Ross at Acorn sold my house very quickly and oversaw the whole process,  keeping me informed and updated throughout which was very much appreciated.  He is very knowledgable and professional and I wouldn't hesitate in recommending Acorn to my friends and associates.

This was my first time using a London based estate agency and I think the process was very smooth and that was mostly down to Aicha. She answered every single one of our calls/queries and it was obvious she had our best interests always in mind and ensured we moved in by the date we needed to (which was the one we had requested initially). We were so grateful for all her help, thank you Aicha!

Being new to the renting market, me and my partner were anxious and bewildered with all the information and processes. Luckily we had Aicha to help us along our way, and she really did offer us the most help and support I think possible. She paid attention to our needs and wants and went the extra mile to make us feel comfortable. Great Service.

Very efficient estate agent.  I cannot recommend these guys enough.  All the staff are good.  I dealt with Jack from start to finish and he was professional, knowledgeable and easy to deal with.

Hayley at Acorn was friendly and professional the entire time of our search, and was always patient and understanding. It made what can be a bit of an arduous task much easier, and our final decision quite difficult. Really great, attentive service.

We used Lewisham Acorn when purchasing a property. They were absolutely great: excellent contact - really friendly - and went out of their way to make sure everything ran smoothly. In particular, Ross was fantastic.

We were assisted with our sale by Ross - he was great and we can't recommend him enough.  He was quick to get back to us and thorough in his responses.  Thank you Ross!

I cannot recommend Ross Reed at Acorn Lewisham enough. We had used other agents to try to sell our property previously and found the experience extremely frustrating.  We constantly felt like we were chasing the other agents for updates and were left in the dark on when and if viewings would take place. 
Things was completely different with Ross. He was so on the ball and had more people through the door in the first week than the other agents had in previous 3 months. He kept us up to date throughout and his communication once we found a buyer was excellent.
We would use Acorn and Ross again in a heart beat.

I had a great experience with Acorn. I am especially grateful for Mattia's attitude. He was very helpful during the whole process and he was very supportive and willing to answer all questions we had. We finally moved to our own space thanks to him. Thanks.

Me and my boyfriend finally moved to our lovely new flat. That was done via Acorn  and  they were excellent and I would not hesitate to recommend them.Especially Mattia, he put in the effort to find us a property matching our specific need. He was polite and professional. Huge thanks for your help.

Working with Mattia as part of Acorn estate agents has been an excellent experience. He has been professional and helpful throughout the process. He has been attentive to my needs and requirements as a client and has met these needs beautifully with flying colours! I am now in the process of moving into my dream home! I highly recommend working with Mattia at Acorn estate agents!

Mattia has been super helpful and kept me updated through the whole procedure, putting my mind at ease!
Thanks so much!

It’s the second year that I’m renting through Acorn and I’m very impressed with the level of customer service that Mattia and the whole team in Lewisham has offered me. I will continue to use Acorn in future and I will recommend them to friends and family. 
Best regards,
Florin T

Had a great experience with acorn while renting my flat few months ago...! Specially  Gurvinder ,he made the experience so easy and stress free .
I will definitely recommend my friends and family .

Acorn has given me a delightful experience. Especially Mattia for putting all the effort and going the extra mile to make sure we are satisfied with the service.

Incredibly professional and beyond excellent service.

Ross Reed really did his research and knew each property (and vendor) inside out before each viewing. If he didn't know the answer to a peculiar question, he'd find out in a matter of hours (if not, minutes). He was always happy to help regardless of the hour or whether it was his day off!

Ross was even helpful when we were looking in other areas of London; we don't think we would have had it any other way.

Thank you from an extremely happy pair of first time buyers!

The service we got from Acorn, and in particular Jack, was outstanding. He always kept us advised of progress on our house sale and even responded to emails in the evening and when he was on leave. We would highly recommend them and wouldn't think of using anyone else if the need arises again.

The team at this location were great. Helped us find an apartment quickly and did a good job of explaining everything to us while renting our first apartment in the UK.

Rented a property through this firm for six months and never have I been met with such breath-taking ineptitude and incompetence before.
The lists of problems with this let are quite extensive but highlights include being told that I could rent the property for six months and then having to request changes to the length of the contract right up to the day of signing the contract, as the landlord hadn't specified that a six-month let was possible. 
Then no instructions given on how to operate the properties heating and hot water systems leading to a higher gas and electricity bill for the first month as the only option I could find was an Immersion heater that had to be left on the whole time to provide hot water. There was no out of hours contact and in the end this query took 13 days to be answered.  
This was later followed by an element failing in the cooker which was not replaced as it was decided by the landlord that the cooker should be replaced which took well over 6 weeks to complete due to poor communication from Acorn. 
Then a long wait time followed this to regain the deposit despite requesting on several occasions if there was anything that could be done sooner, as I had vacated the property early. Even though the agency had been told on several occasions that I had vacated the property early I still got several phone calls asking if it was ok to do a viewing at such and such a time. Another clear indication of the lack of communication and cohesion at the branch/organisation. The final icing on the cake was when I was called by one of the branch negotiators to ask if I could help them with the heating and hot water at the property as a new tenant had moved into the property and was struggling. Once again, the agency had difficulties getting hold of the landlord (a theme that was a constant throughout my rental.) Suffice to say I still hadn't had my deposit returned to me at this point and was feeling less than helpful. Especially after receiving an email from the agency asking why I hadn’t paid my rent despite my contract being finished. 
Be warned renting through Acorn is a massive mistake fraught with nothing but frustration. I have not used the buying side of the branch but see no reason why they should be any better.

Acorn, specifically Jack Rampling and Ross Reed, were extremely helpful throughout a very lengthy purchase I recently completed on. They were always available to discuss the numerous complications that arose and worked hard to move the process along when I asked.

The team at this location were great. Helped us find an apartment quickly and did a good job of explaining everything to while renting or sorry shaky in the UK.

Swift responses, good chasing and honest communication. Very good service and would use again!

Ross Reed at Acorn in Lewisham was the sole reason for the success of our recent house purchase.  We met him to view a property we had asked to see - and after discussing what we were looking for in more depth, he drove us to a different property he had in mind and we loved it.  We completed this week and it's all thanks to Ross.  HIGHLY RECOMMENDED.

Thanks acorn (jack) for the help support and your efficiency during the sale of the property.
A job well done. Keep up the good work we will recommend you anytime

Jack from the sales team was very helpful. And clearly knew a lot about the market. Thanks again Jack

I was really impressed with the high level of service i got from Acorn through the whole process. This was my first time buying and I felt that the estate agent provided me with the types of properties that I had requested to view (unlike some agencies who took me around properties that were outside of my budget). They were always available from start to finish and were very accommodating in letting me into the flat while the sale was going through.

I would recommend using Acorn for anyone looking to buy a home in the Lewisham area.

Ben

It's hard to believe that company like this actually exists, and - after so many bad reviewers connected to property letting actually still operates in London. 

Customer service is non-existent. They do not care about you but your money!  

They were very quick to collect our holding deposit and all of the necessary documents, but we have never heard from them afterwards. I've never encountered treatment like this.

Do yourself a favour and please do not deal with them!!!

The people I have dealt with via email/phone/in person previously we're friendly, albeit a little snippy which I assume was due to the amount of work at the time. I didn't mind too much though as I loved the flat. 

Once the circumstances weren't in favour of a "sell" (or rent rather in this case) I have been completely blanked, both by email and phone. Appreciate that they are in the business to make money, but this is not how you treat someone who might return to the branch later down the line.

I won't be back.

i would just like to say what fantastic service I have received from the team at Acorn in Lewisham in what has been a challenging sale. They have been supportive informative and paid attention to detail. they have excelled in communication and I would defiantly recommend this company if you are planning on selling , letting or buying

I had a great experience with Acorn when purchasing my property. There was great communication from the staff; all my queries were answered with pace and in a professional manner. I don't believe I ever had to chase for any outstanding information that I requested. In particular Jack Rampling, my sales negotiator, was a pleasure to deal with. I'd highly recommend this branch.

I have limited previous experience with House Agents, but I thought the service Ross at Acorn provided was very good. He was always helpful & proactive, & reassured us when we were anxious.

I would happily recommend him.

From the moment this agency was in charge of the flat where we used to live, everything  has been a disaster. there is no communication between agents and they do not respect any rule or privacy. The flat was left to rot with us inside! When we handed in our notice they started coming for viewings unannounced, without knocking  but simply by letting themselves in! They do not look after the tenants but only after their greedy landlords and they do not know the properties they are selling. the best was when they sent me a rather rude message demanding my rent that was overdue... which WASN'T as I had left already two months prior to their call! they have no systems or procedures in place. Morale: spend more money, but deal with a serious agency!

We highly recommend not only Acorn as a company but in-particular Josh Hamlin. Our company decided to use Acorn to rent our 8 new build flats. He was efficient, professional and helpful. He expertly dealt with viewings and always responded well to any questions and kept us informed at every step. I cannot emphasis enough how pleased we were and would definitely recommend Acorn.

The service received during our recent house purchase was fantastic.  Jack Rampling helped speed up our completion by answering all our queries promptly and efficiently.  I wouldn't hesitate to recommend!

Acorn estate agents have made buying my first property easy and stress free, Jack was so helpful and went above and beyond throughout all stages of the process, he was great at keeping me updated and provided me with regular milestones as well as chasing solicitors on my behalf. I would recommend acorn to anyone buying a property and will definitely be using their expertise when I sell in the future

Acorn did a gas safety check ONE DAY before our move in date and it turned out the boiler was unsafe so we had no heating or hot water for the first four days, it was February.

Place was filthy when we moved in (it was even in the check in report that there was mold, soap scum etc) and seeing as they charge each tenant for cleaning before you even move in I was absolutely fuming.

I moved out of the property exactly 24 days ago and I am yet to receive my deposit back even though the landlord has authorised the full amount to be returned to me. I have contacted them on numerous occasions and will taking further action. 

Their professionalism and general ability to do their jobs to a satisfactory standard is well lacking and I cannot wait to get my deposit back so I don't have to deal with them any longer.

Complete and utter time wasters. Was selling my property with Acorn Lewisham and accepted a verbal offer which I asked to be put in writing to me and also buyers details for my solicitor. Had to keep chasing for this and was fobbed off with excuses for nearly three weeks until the agent finally admitted they had no details from the so called buyer apart from their name.
Needless to say I took my business elsewhere.
If you are thinking of selling avoid these at all costs, they acted like a bunch of amateurs.

Acorn - Lewisham

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Acorn - Lewisham Reviews 77

Have you used this agent?

The wrong agent can ruin your sale.

Acorn - Lewisham

Opening hours

Performance stats

% of asking price

Average sell time

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Listings by number of bedrooms

Listings by postcode

More agents nearby

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Acorn - Lewisham Reviews.css-1tzeee1{opacity:0.5;} 77

Have you used this agent?

The wrong agent can ruin your sale.

Acorn - Lewisham Reviews 77