Churchill's in Walthamstow helped me sell my old house and purchase a new one. The sale went perfectly. Our property went 'online' on Tuesday. We had 12 viewings on Saturday and accepted an offer on the following Tuesday. Churchill's did an outstanding job of getting such a good cohort of prospective buyers to view. Take their advice when it comes to pricing - they know what they are talking about. The purchase was trickier - made difficult by a situation outside of Churchill's control. This is one of those times where the estate agent is stuck in the middle - and there were a series of difficult conversations to be had. The good news for us was that the matter resolved itself - and we got the property we wanted. Churchill's then did a whole series of things for us that were 'above and beyond' such as arranging an extra visit so we could take Jnr to see their new house - and making sure the grass was cut as we awaited completion. Buying and selling houses is stressful - but I would highly recommend Gary, Dan, Tom and James. They were professional and friendly throughout - and thanks to their help we have our wonderful new home.
Absolutely horrible experience with them. Arrogant, rude and unprofessional in all manner of conduct. Exhorbitant fees, no ownership of fault and the most impolite staff I've dealt with in years. Clueless as to their own duties and responsibilities, with no morals or unbias
Rich Maher and Danny Firth sorted our flat purchase. They were great throughout, such that we have recommended Central to friends already. Rich even helped us sort out stylistic changes we were making to the flat before we moved in, and was great at communication throughout. We moved in only 2 months after making the offer, in large part due to Rich’s speedy work. Thanks guys!
Avoid like the plague. Total cowboys
I was part of a contract chasing experience - our offer accepted, survey done, fees paid - only to find out we were one of many.
They basically fed us a load of lies, told us the previous offer fell through and the developer wanted a quick sale - to then demand more money only a month later. A quick bit of research showed us the property was in fact owned by one of Central's Directors and this was a common scam to try and pitch purchasers against each other.
If you happen to be purchasing a newly developed property from them - save yourself a headache and check it isn't owned by Central Estates or their other company 'Castle Barrett'. It will end in tears - trust me!
Mirko was such a pleasure to deal with. He took the time to sit down and figure out exactly what we were looking for and regularly called and emailed to make sure we were up to date with any listings he thought were appropriate. He sifted through the properties to make sure we were only receiving correspondence with properties that suited our needs. Even if he wasn't the agent taking us to viewings he made sure to follow up on how we felt and answer any questions we had. He was fantastic to deal with and went above and beyond to make sure we found a property that would suit our needs. I would highly recommend him.
I rented my flat out through outlook last year...worst decision of my life. I found them to be very short with me. They said they would charge me a small fee to let my property however this was not the case. Please avoid these con artist.
We've just moved into our new rental. Stow Brothers were really helpful throughout the entire process & the communication was always quick and easy. We've dealt with Hannah and Nathan and they've both been a pleasure!
Really, really, really bad experience. They represent everything that is wrong with the house buying process in this country, and show exactly why estate agents have a bad rep. Initially they appear straightforward, friendly, professional, but the process at the end was a disaster, primarily so because they didn't do their jobs and were only interested in retaining commission and holding house prices up. They failed explain to us properly the lease situation when the offer was made calling explaining an leasehold with an absentee freeholder as good as a freehold. They then they failed to tell us when our exchange date had to happen in order to retain the chain. This "by chance" happened to be the same day as the Brexit referendum. We wanted to wait to see the result to make sure we were comfortable in case we left and everything that from the prime minister to the head of the world bank predicted would impact house prices was true. They chased us all day of the election letting us know for the first time, that if we didnt sign that day, then we would lose the house we so much wanted. Their agent used pressure tactics, calling, texting, emailing, telling us we had to sign and it was urgent and that if we didnt the deal was off. This was the first time we heard this. They knew clearly a negative result would be against our interests and in the interest of their commission and their vendor. For the vendor - I feel bad as if the situation had been explained and managed by the estate agent then we would have probably resolved it earlier and got our head around the result ahead of time. If stow brothers were responsible they would have this conversation two weeks before the referendum not on the day of the vote! As it happens they didn't even speak to us. As soon as we called at 9am on friday (the day of the result) the estate ended the process and said the house was back on the market. They said the "chain had collapsed" which was news to us. Three weeks later house prices in the area are down by c. 5% - had we paid we would have been immediately in negative equity. The vendor was given our email and sent multiple emails telling us how horrible people were and how we should "grow a pair". I lost £4,000 and a lot of time understanding the complicated lease situation that I referred to above, that according my solicitor and another expert I paid to consult was much more complicated than that. Now Stow brothers have removed me from their database as I am not a secure buyer ! The house I was buying was bought in 2014 for 380K I had an offer of 505K accepted on it. I was making the couple selling c. 100K better off. What is wrong with this country when to get on the ladder I have to half a million to buy a flat in Walthamstow and the people selling it feel like they have right to my hard earned money. Stow brothers is everything that is wrong with the estate agent system; they inflate markets, block people from buying when they choose, they put a nice friendly face on it but underneath its the buyers being screwed and them manipulating system as they choose. Do not use this company, or if you do insist they provide you with a single point of contact, they can not be trusted.
Central Estates (in particular Danny Firth) were excellent in helping me secure my home. After nearly a year (and losing out on 3 houses) I nearly threw in the towel but glad I didn’t and moved in on Friday.
Danny was great, always on time, called me with the right houses and didn’t spam me with houses that didn’t fit my criteria. Most of all he’s a nice guy with none of the ‘typical’ estate agent traits. Just wish I’d sold through them too.
My partner and I have just sold our property through central and we can't say how thankful we are! James gave us a very realistic valuation and overview of the market and the sales team did a fantastic job with the level of viewings generated. We are extremely happy with the price that the team managed to achieve for us and that they got the sale through quicker than we thought was possible! Very impressive given the dire state of the market at the moment and various horror stories that we have heard! A special thanks to Rich for putting up with our barrage of calls and emails and generally taking care of us. Massive thanks to all the team for their hard work! Would definitely recommend!