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Estate Agents in Newbury
Compare the performance of local estate agents.
Newbury Property Market Summary
Sold price
£470,278
Sale time
20 weeks
Asking price change
-1.3%
Estate agent fee
N/A
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Estate Agents
Jones Robinson - Newbury
118 Bartholomew StreetNewburyBerkshire, RG14 5DT
Customer reviews (111)
Emma Drake
The experience of selling our home with Jones Robinson was so positive. James was amazing at reassuring us during this difficult and unprecedented year and we are so excited to have sold and moved on just in time for Christmas. The professionalism and positivity really helped us and we were kept well informed throughout which also made a really big difference during a stressful process. The sales progression team within Jones Robinson were amazing and I honestly do not know how house sales can go through without a robust sales progression team! Thank you so much James & Nicky !!
77 days ago
Scott Beal
Went to Jones Robinson to let a place. Got a date booked and the day before was told I could not move in anymore. They had delayed the documents so they could not be legally responsible. Had to move quick so i stayed with them. Moved into another place within 7 days.
Once moved in they failed to get back to me multiple times with queries and request. I'm still waiting on ALL my questions...
Would not recommend. The Property management team also don't care and are rude.
1254 days ago
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Hillier & Wilson Estate Agents - Newbury
64 Bartholomew Street,Newbury, RG14 7BE
Customer reviews (16)
Matt Billinghurst
Excellent estate agent who we have used for 2 sales and a purchase over the last 12 years. We felt we gained a very personal service as a client where we had direct and trusted contact with the owners. In the office Carol is simply brilliant at holding a chain together even in the most difficult of circumstances!
91 days ago
Itsonlyme!
A shocking experience, will definitely not repeat. I feel positive customer experience is defiantly not high on the priority list.
1323 days ago
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Downer & Co - Newbury
44 Cheap Street,Newbury, RG14 5BX
Customer reviews (2)
Anonymous
I think it really depends on which individual agent you get but unfortunately, ours at Downer was quite complacent. They sold us the dream and the low % seemed a no-brainer but the service left a lot to be desired. They (quite openly) relied on the aggregator sites and would do no more.
We had barely any viewings so gave notice and switched to Jones Robinson. More expensive but the difference was remarkable- better photos, weekly updates, double the number of viewings and we had an offer within 4 weeks which was negotiated well.
60 days ago
Anonymous
Very poor. Only one viewing in 3 months. All contact was initiated by us. The agent never contacted us to discuss lack of viewings or to make any recommendations at all.
Perhaps all this was due to Covid but we will never know as there was no discussion. Telephones are Covid secure.
68 days ago
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Carter Jonas - Newbury - Sales
51 Northbrook Street,Newbury, RG14 1DT
Customer reviews (1)
Anonymous
Did not get the floor plan right. Missed a room. Agent apologised and offered to waive fee and then backed out of it when we took the house off the market.
30 days ago
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EweMove Sales & Lettings - Basingstoke
Regus, Pinewood, Chineham Business Park, RG24 8AL
Customer reviews (99)
Anonymous
Mark at Ewemove was fantastic. Friendly and professional. Made the selling process as stress free as possible. Great communication with viewing appointments and feedback. Would highly recommended.
42 days ago
Anonymous
Generally the agent was good though he encouraged a price drop.
Not so impressed with the solicitors they recommended. Though they did improve, with a change of staff, towards completion. Offer to completion was too long at about 3 months. I still don’t know what caused the delay?
400 days ago
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Chancellors - Newbury Sales
46 Northbrook Street, Newbury, RG14 1DT
Customer reviews (31)
David Cox
We had the pleasure of dealing with Chancellors who handled the letting of our property extremely professionally. Special mention for both Sue and Callum who were both hyper efficient and provided top quality support and advice. I hope that this will be the beginning of a long and fruitful relationship!
155 days ago
MuscleSheriff
The Newbury branch is the WORST estate agency I have ever dealt with. They have zero care for any tenants. And do all they can to prevent you obtaining your deposit back.
I accepted to live at one of their properties after I was told that the property would be professionally cleaned before I moved in. I told them that the flat was unfit to live in and that I had asthma so the flat needed to be cleaned. They assured me that the flat would be cleaned. When i returned at the start of my tenancy I found that the flat was still very unclean and began coughing uncontrollably. I had to get the flat cleaned personally, at great expense. The company said they'd do a second clean but this was two weeks into my tenancy. This showed a high level of disorganisation and a lack of etiquette from chancellors.
They often do not respond to emails, claiming that they are too busy.
I always pay rent on time and have been more than accommodating for their lack of professionalism.
They are now trying to prevent me from obtaining my deposit back at all costs and are trying to claim money on the problems I brought up with the company prior to accepting tenancy.
The carpets were filthy on arrival and there were iron marks on them. Val Smith did not record this but did record them after I left the property and is now trying to use this to stop me getting my deposit back!
DO NOT USE THIS ESTATE AGENCY.
663 days ago
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