Choosing the best estate agent is always a challenge, but the experience that I had with Naomi Ryan means that I can wholeheartedly recommend them for many reasons. Michael ( my agent) was so honest, friendly and helpful throughout every stage of the sale, (yes, I am talking about estate agents!). Whilst he was away on holiday every person in the office, who answered the phone knew all about the sale of the property and were extremely helpful and exceptionally efficient.
They won't negotiate on their costs, but ' you only get what you pay for,' seems rather appropriate here.
If you want a hassle free sale, you can trust Naomi Ryan to make it as ' pain free' as possible! If I sold again, they would be my first choice.
I had a terrible experience with this agent earlier this year. I was unfortunate enough to deal with her over my house purchase. In stark contrast, sadly, to other agents in the past and professionals involved in my recent purchase (e.g. solicitor, bank, surveyor - all deserving of full 5 stars). I had my offer accepted but the agent refused to issue the memorandum of sale until the vendor (another lovely and very reasonable person to work with) had secured a purchase, to do otherwise, I was told by the agent, "would be breaking the law", which of course is false. I checked with two solicitors, the first laughed at the absurdity of the dubious claim and the second took a very dim view of offering such 'legal' advice. I found her obstructive and very nearly withdrew my offer, so not so great for purchasers or vendors. Having to deal with this agent made the move considerably more stressful than it otherwise should have been (both of us were chain free). I couldn't in all faith do anything other not recommend her.
Redferns marketed my mothers house in Feniton towards the end of the year. Within a couple of hours of the house going on the market we were informed we had two prospective buyers, an offer was made, accepted and the purchase went smoothly to completion. We found Lee and his team at Redferns professional in their approach with regular updates on progress and could not fault them. After some two years plus had passed, Redferns advised me mail had been passed onto them and they mailed it to my home in Cyprus and absorbed the cost. Excellent service and would have no hesitation in recommending their services to prospective purchasers and sellers.
Redferns use some very debatable tactics to make it look like they have a stronghold in the property market. Houses that have been sold subject to contract are advertised as being available. When questioned about this we were told they only mark as sold once contracts have been exchanged (no point in marking it as sstc once contacts have been exchanged). Also they advised that many sales fall through, hence their reluctance to mark as sold. But no one took our details as being interested in those properties so we would never know if they did become reavailable. This happened to at least 5 properties we expressed an interest in. Clueless....
9 Oaktree Place, Matford Business Park, Marsh Barton Trading Estate
I cannot recommend Smart highly enough, they have been fantastic to work with! We were initially torn between a traditional high street estate agent vs an online one, and Smart seemed like the perfect hybrid of the two. After comparing several quotes we listed our house for sale with them and saved over £2,000 in agency fees thanks to Smart's upfront and transparent prices! Rob and Lisa came to take measurements and photos and the ad went up very quickly. We were pleased with how professional it looked. Within 10 days we had sold! A special thanks has to go to Lisa Williams, who took care of all the conveyancing issues and queries in a highly professional and courteous manner. She was really on the ball with communication in the vital weeks following the sale. At the last stages when things were held up by a solicitor in the chain, thanks to Lisa's hard work chasing things up we were able to exchange ahead of our preferred completion date. We are so grateful to her and the rest of the team at Smart. If you are looking for a professional service at a low cost, look no further - you won't regret it!
Do not use this company they took it upon themselves to enter into the property I was renting without any notice on 3 occasions. I was offered meal vouchers after threatening to take legal action.
I was told on a night out that I had been successful in getting the property. No inventory was given to me which is legal requirement. This company has broken the law on many occasions and has put me off renting. Do not rent your property out to them they do not have a clue what they are doing.
Fulfords is an excellent letttings agent. During our visit to the Honiton branch, we dealt with Jack, who made the whole process very simple and easy to understand for myself and my housemates. As this was the first time moving away from home, he were very helpul with regards to finding the perfect property to suit us and we have settled in nicely. I would highly recommend Fulfords and their services.
Aiden (Honiton branch) is ignorant and not able to solve any issues. Never calls back and denies himself when I call and someone else picks up the phone. Shocking and very poor service!!!!