Alex, Jamie and Jeremy at the Frost Partnership Ashford were amazing throughout the whole process of selling my fathers house, which took many more months than expected. The initial valuation was carried out by Alex, who has an excellent knowledge of the area, and the subsequent marketing material was of a high standard. After securing a buyer the next few months were fraught with problems which Jamie, Jeremy and the team made far more bearable by keeping me up to date without me having to chase them.
The final month of trying to complete the sale was extremely stressful but I felt at all times that the team were trying their absolute best to get me to completion.
I'd like to thank them all very much for the wonderful service I received and I wouldn't hesitate to recommend them.
In the start there was lack of communication and after they did good service.
Having dealt with Craig over the years ( financial advisor ), He put me onto the lettings team. After numerous viewings they found me a tennant
It was a pleasure to work with them, and they were very professional in their choice (especially Richard ) .Overall a good experience.
Charging too much fees...
Not professional at all..
Dealt with Andy through out the sale and purchase. He was a fantastic support and completely committed to taking the burdon off my shoulders. I was very grateful for his honesty and resilience and for making it as easy as possible for me
Professional, serious, helpful. Everything that you need from an agency. When we had an issue in the house, it was dealt quickly. First good experience I ever had with a lettings agency.
I am writing this review from a slightly different viewpoint I guess than most on here. I am a contractor to Tom/Will/Karen etc. I can honestly say that I have always found them to be pleasant and honest to deal with and very efficient. From what I have heard from most landlords I have dealt with whilst working on their properties, they seem to universally agree with my comments above.
I carry out work for several local managing agents and would definately put Gregory Brown top of my list
Appalling management of property, had several tenants over the years but each time the agent never pursued damage or cleaning of property - terrible service, do not recommend, find a tend by yourself and don't pay them the money as you are flushing it down the drain. They don't take tenants to arbitration and they don't withhold deposit for damage/cleaning.