We have just used Curchods for the purchase of our first home.
Being the buyer, we do not have any input on who the agents are but on this occasion, i think we were very lucky to have Curchods Ottershaw involved.
Our Agent was Phill Shortman who we had met on previous viewings before offering on the property. The purchase of this property was a bumpy road which is no fault of Curchods and took longer than expected but without Phill, it would have taken much longer. Phill was available all hours, went above and beyond to ensure the process kept moving and was always a joy to deal with.
If you get Phill when purchasing you are lucky like ourselves but if you are selling a property I would certainly recommend choosing Curchods Ottershaw and the services of Phill.
Thank you again for all your efforts and help.
Sam's energy, competence and always positive approach reassured me throughout what is a difficult process. It's difficult because of folk getting unrealistic expectations in what is essentially a methodical, time consuming process. I do not envy the task but Sam with Jonathan brought forth a successful outcome. The staff not directly involved , Phill and Sue, were helpful and friendly, I have no doubt the whole team is professional and competent.
The best estate agent in Chertsey - friendly and professional, extremely efficient and excellent communication I honestly can't rate them high enough!
A very stressful time made easier by Hodders - Thankyou
We bought a maisonette through Regents in February dealing with both Richard and Chris but primarily Richard. From the outset we found him to be personable, professional and efficient. The communication throughout the buying process was excellent and nothing was ever too much trouble for him. He clearly enjoys his job and isn't pushy like many estate agents can be! We would highly recommend using Regents as they genuinely care about who they are dealing with and come across as a very organised and friendly team. Thanks so much for helping us to find our lovely new home Richard!
Hated the rental department. They never returned any of my calls and I had to send 3-4 emails in order to get a response.
The flat I liked was overpriced, they encouraged me me to make an offer, then they said that it was low and made me offer more and more to the point I ended up offering the asking price.
Eventually I got the feeling that they were trying to take time, hoping that someone else would come and make a higher offer due to the perfect location.
When I threatened to go to another agency and look for a different property they said that they would have negotiated with the Landlord and they also offered a 50% discount on agency fees that were insane anyway!
They lied all the time and took even more time claiming that the Landlord wanted to meet me. He was unavailable for another week or so and was only able to meet me at the flat but the current tenants wouldn't give permission for us to meet there.
Menawhile someone else has managed to view the flat and make an offer.
They even forgot to cancel my meeting with the Landlord! No need to say that nobody apologised to me ever.
I'll never even look at their ads again, I'd rather live under a bus shelter than finding a property through Townends.
I'm glad I went to another agency, fees were less than half, they were honest, professional and very communicative. Everything was hassle-free and that is priceless when you're moving home!
I recently bought my very first property and naturally, given it's a big step, it was difficult to choose a property and to navigate the potential pitfalls and hurdles. I was lucky enough to work with Craig, who from the get-go was approachable and helpful - at the first property viewing he was clear and impartial without any hard sell. I never felt hurried or pressured, and Craig was happy to answer as many questions as I (and my parents) had at any time. I felt that I was in safe hands and could trust Craig's input and support. Throughout the process Craig was happy to go the extra mile to follow up with any parties if there was any delay and literally even drove a few miles out of his way to deliver the keys to the property on completion. Many thanks to Craig to helping make my dream to own my own property a reality.
Have had the guys at J&J managing a property of mine for a couple of years now and they really have taken such a work load off my hands. They really do everything in their power to keep my tenants happy and comfortable in the property and have always made sure that my rent is paid on time, and in full! Nice to see an agent taking such pride in what they do. Would highly recommend them!
Leaders proved to be excellent agents. All the staff gave consistently first class service but Matt Cooke in particular went above and beyond what any vendor would expect to ensure a smooth sale. His expertise in the field is second to none. I would thoroughly recommend this agent.
Matt Crook of Leaders will screw you over whilst you are in the middle of a property transaction, have already spent money on surveyors and instructed solicitors already.
Do yourself a massive favour and avoid this untrustworthy estate agent at all costs.
Did not even have the decency to be upfront and honest.
Very professional. Adam showed us a number of properties with our search criteria changing over time having seen previous properties. He always kept us in the loop and sent numerous properties meeting these requirements. As a first time buyer it was a daunting process, but Adam and the whole team were very supportive and friendly and helped with our exciting project. Definitely would recommend using Seymour’s - Addlestone.
Rang to enquiry about viewing two properties as a cash buyer.Couldn’t find one property listing ,despite me sat outside looking at the their for sale sign...didn’t even get a call back to arrange a viewing or follow up,hopeless!