Annabel from Hamptons Clapham was such a star. She knew exactly what our criteria was and before the property came on the market we were shown a great flat and put in an offer then and there. Annabel was very attentive and helpful from assisting with the offer to handing over the keys. Thank you so much
we had a great experience with the Hamptons.
Particularly with the Clapham agency where we were looked after with extreme care and professionalism by all staff. Especially want to thank Victoria and Rhian for their helpfulness and kindness.
They managed to rent, due to their experience, our property in three days finding a reliable and serius tenant.
Paolo & Giacomo
The team at KFH Balham have been absolutely brilliant. Great communication at every stage of the process, incredibly helpful in getting all of the background admin sorted, and really proactive in finding the right tenants for our property really quickly. I can't recommend them highly enough.
Paul, the manager, and other team members failed to manage our expectations at every level. It began when we challenged the suggested asking price which we thought it was far too high. They insisted it was right, if not a bit low. We explained that the last thing we wanted was to put it on for too much, get excited, then have to come down in price and be disappointed. They said the market in Balham was awesome and talked of sealed bids and we should probably push for even more. We pressed the point but they insisted they had buyers waiting in the wings. After hardly any viewings and a failure of all these buyers to materialise they suggested we drop the price by £30k exactly the scenario we had said we wanted to avoid at outset, then tried to blame us! They managed to hit pretty much every negative cliche you can attribute to Estate agents. We changed to Purple Bricks, saved 5k in fees and sold to the FIRST person who viewed. My suggestion is you avoid KFH.
Christian Gray and the whole team exceeded our expectations in successfully arranging the quick sale of our flat. From the beginning through to exchange Christian helped make the process as efficient and smooth as possible and his professional service really made a difference.
Terrible experience working with Kinleigh Folkward & Hawyward. Having worked with a number of quality agents over the years, KFH charge the same type of fees but do not provide as good a service as the likes of John D Wood and Foxtons. They did not ensure everything we put in the agreement was completed before our move in, did not inspect the property enough to know it was full of damp, were slow on responses, did not even ensure a professional clean was completed before we received the keys, all of which was in the contract. To get respectable tenants, you need to choose agencies like John D Wood who provide high quality service.
Tim and his team at West Dulwich were really professional at all times. Shaista handled the sale of our property and did a fantastic job in following up prospective buyers and keeping us informed. Everyone at this office were friendly, polite and a pleasure to deal with. They made the experience as smooth and stress free as possible. Thank you!
Excellent service, thoroughly professional throughout. Would have no hesitation recommending KFH's west Dulwich branch.
First time dealing with Foxtons and have to say I was really impressed with them and especially Richard Dalmeida. Richard was by the far the best letting agent I've ever dealt with...and I've met a lot of them. He was tireless in his search for the right property type for us and even though we had super-specific criteria, he found us the perfect place! He didn't inundate us with properties he knew wouldn't work for us, he was really responsive and always kept in touch even if the market was slow. If you do choose to work with Foxton's in the Brixton area, make sure to ask for Richard as he's a star!
I have dealt with a large number of estate agents over the years, for both sales and lettings, and I can safely say that this is the worst service I have ever received. Foxtons live up to their reputation to perfection. I have never paid so much for so little. Save your time and your money and use one of the many good estate agents out there who actually know something about housing, who respond to queries and who actually care about their clients. If you can possibly avoid giving Foxtons your business, then do.
Lloyd has been extremely helpful and professional throughout the whole process of finding my boyfriend and I a flat. I would definitely recommend the branch.
KFH are a horrible pathetic corporate bag of nails. They are liars. In any other market conditions they'd wrap up in a month and the staff would be back to hairdresser school. I look forward to the day they are done.