Annabel from Hamptons Clapham was such a star. She knew exactly what our criteria was and before the property came on the market we were shown a great flat and put in an offer then and there. Annabel was very attentive and helpful from assisting with the offer to handing over the keys. Thank you so much
we had a great experience with the Hamptons.
Particularly with the Clapham agency where we were looked after with extreme care and professionalism by all staff. Especially want to thank Victoria and Rhian for their helpfulness and kindness.
They managed to rent, due to their experience, our property in three days finding a reliable and serius tenant.
Paolo & Giacomo
Huge thanks to Lewis for being so patient with our search. He showed us some great properties and didn't waste our time with ones that wouldn't be suitable based on our requirements. Would highly recommend KFH due to their knowledge of the area and their honest approach.
Paul, the manager, and other team members failed to manage our expectations at every level. It began when we challenged the suggested asking price which we thought it was far too high. They insisted it was right, if not a bit low. We explained that the last thing we wanted was to put it on for too much, get excited, then have to come down in price and be disappointed. They said the market in Balham was awesome and talked of sealed bids and we should probably push for even more. We pressed the point but they insisted they had buyers waiting in the wings. After hardly any viewings and a failure of all these buyers to materialise they suggested we drop the price by £30k exactly the scenario we had said we wanted to avoid at outset, then tried to blame us! They managed to hit pretty much every negative cliche you can attribute to Estate agents. We changed to Purple Bricks, saved 5k in fees and sold to the FIRST person who viewed. My suggestion is you avoid KFH.
Anton and Olivier are genuine people who helped me finding the good property. I would highly recommended them both..
Terrible experience working with Kinleigh Folkward & Hawyward. Having worked with a number of quality agents over the years, KFH charge the same type of fees but do not provide as good a service as the likes of John D Wood and Foxtons. They did not ensure everything we put in the agreement was completed before our move in, did not inspect the property enough to know it was full of damp, were slow on responses, did not even ensure a professional clean was completed before we received the keys, all of which was in the contract. To get respectable tenants, you need to choose agencies like John D Wood who provide high quality service.
Renting with foxtons has been great from the very start and some of the best customer service I’ve experienced. Narad was brilliant, really professional and friendly and helped us to find a beautiful flat that ticked all our boxes. Would highly recommend.
I have dealt with a large number of estate agents over the years, for both sales and lettings, and I can safely say that this is the worst service I have ever received. Foxtons live up to their reputation to perfection. I have never paid so much for so little. Save your time and your money and use one of the many good estate agents out there who actually know something about housing, who respond to queries and who actually care about their clients. If you can possibly avoid giving Foxtons your business, then do.