KFH Balham had an excellent selection of properties. When I found one that I wanted, Liz and Poppy made sure that the purchase process went smoothly. They were a pleasure to deal with and I'd happily recommend KFH Balham.
The experience at first was really good, we moved quickly and liked the flat given we knew some work needed to be done to it. The day we moved in the place had not been cleaned because KFH forgot! By this time we had been to the local supermarket, purchased £20 worth of cleaning products and started to clean it ourselves, when KFH called they said they can organise a clean but for £265.00.
Since moving in, the mattresses have been uncomfortable, one of the bed frames is totally broken, no one even explained how the transfer of bills work and what companies we need to speak to!
We have put in multiple requests to sort all our issues out which have been listed on multiple emails and chased / called daily but yet, no one actions this and they are "away from their desk"
The journey was smooth at first however, anything after that is the worst service I have EVER received. My family own an estate agency and this is not how things are run! It is terrible, unprofessional, poor and I would think twice before using them again!!!
Christian Gray and the whole team exceeded our expectations in successfully arranging the quick sale of our flat. From the beginning through to exchange Christian helped make the process as efficient and smooth as possible and his professional service really made a difference.
Terrible experience working with Kinleigh Folkward & Hawyward. Having worked with a number of quality agents over the years, KFH charge the same type of fees but do not provide as good a service as the likes of John D Wood and Foxtons. They did not ensure everything we put in the agreement was completed before our move in, did not inspect the property enough to know it was full of damp, were slow on responses, did not even ensure a professional clean was completed before we received the keys, all of which was in the contract. To get respectable tenants, you need to choose agencies like John D Wood who provide high quality service.
Fantastic service by the sales team. After extensive research on the property market you become inundated with properties 90% of them being irrelevant to your actual search criteria.
Kayley (Streatham) was fantastic from the offset in finding us properties which were aligned to the criteria that we had given and as a result we took little to no interest in other estate agents.
Kayley went beyond expectations in our search for our property and I would highly reccomend using this branch in the future whether you are a landlord or a tenant.
Avoid at all costs. Save yourself the time and frustration. I'm a landlord, the rental department is very poor.
Paul Harris did a fantastic job selling my flat in Clapham in difficult times. He worked tirelessly to secure a sale negotiating all the twists and turns with tenacity and aplomb. I could not recommend him and KFH more highly. The agent had been recommended to me for its professionalism and lived up to expectations! Cheers to all and keep up the great work.
KFH are a horrible pathetic corporate bag of nails. They are liars. In any other market conditions they'd wrap up in a month and the staff would be back to hairdresser school. I look forward to the day they are done.
Just rented out my flat through David Key and have to say they have been amazing throughout, big thanks to Guney who dealt with everything very professionally and gave the best price and beating any other quotes by far! Also recommended my friend and she is also very happy with the rent and service.
David Key recently helped to sell my house and they are a very good estate agency. Ali and Andrew in particular are very professional and extremely helpful at all times and I would recommend them if you are looking to sell.