Annabel from Hamptons Clapham was such a star. She knew exactly what our criteria was and before the property came on the market we were shown a great flat and put in an offer then and there. Annabel was very attentive and helpful from assisting with the offer to handing over the keys. Thank you so much
we had a great experience with the Hamptons.
Particularly with the Clapham agency where we were looked after with extreme care and professionalism by all staff. Especially want to thank Victoria and Rhian for their helpfulness and kindness.
They managed to rent, due to their experience, our property in three days finding a reliable and serius tenant.
Paolo & Giacomo
I've worked with Will, Abs and the rest of the team at the Balham office for 5 years. They are always very professional and helpful. Highly recommend them.
Paul, the manager, and other team members failed to manage our expectations at every level. It began when we challenged the suggested asking price which we thought it was far too high. They insisted it was right, if not a bit low. We explained that the last thing we wanted was to put it on for too much, get excited, then have to come down in price and be disappointed. They said the market in Balham was awesome and talked of sealed bids and we should probably push for even more. We pressed the point but they insisted they had buyers waiting in the wings. After hardly any viewings and a failure of all these buyers to materialise they suggested we drop the price by £30k exactly the scenario we had said we wanted to avoid at outset, then tried to blame us! They managed to hit pretty much every negative cliche you can attribute to Estate agents. We changed to Purple Bricks, saved 5k in fees and sold to the FIRST person who viewed. My suggestion is you avoid KFH.
My experience with KFH was nothing but positive. This was in many parts thanks to Christian Gray. He was professional and knowledgeable throughout. In particular, his level of communication and speedy response time to queries was especially important when managing a drawn-out process. He was able to provide me with reassurance through his proactive approach and it was mainly my confidence is his ability to assist in resolving outstanding points that prevented a walk away. Which I'm very glad did not happen! Thanks to Christian and KFH I am now in the process of moving into a lovely flat.
Terrible experience working with Kinleigh Folkward & Hawyward. Having worked with a number of quality agents over the years, KFH charge the same type of fees but do not provide as good a service as the likes of John D Wood and Foxtons. They did not ensure everything we put in the agreement was completed before our move in, did not inspect the property enough to know it was full of damp, were slow on responses, did not even ensure a professional clean was completed before we received the keys, all of which was in the contract. To get respectable tenants, you need to choose agencies like John D Wood who provide high quality service.
Great experience from Tim's team at West Dulwich. We worked with Julian who was helpful, practical and professional throughout. Would not hesitate to buy or sell through them again. Thank you.
Victoria McNaught-Davis at KFH West Dulwich is an uncaring jobsworth who lost us a house we dearly wanted because she accepted another offer without even talking to us. We were registered buyers with KFH West Dulwich, looking for TWO YEARS for this perfect house. This estate agent couldn't care less about their clients, go elsewhere.
We were very happy with the service we received from the Brixton team for the sale of our house in Camberwell, in particular Will was great. He was always friendly and available, keeping us informed at all times. He maintained good spirits and enthusiasm in spite of a few unsuitable offers and what felt like a pretty extended sale time. He got us the sale price we wanted and ensured that exchange and completion went as smoothly and timely as possible.
I have dealt with a large number of estate agents over the years, for both sales and lettings, and I can safely say that this is the worst service I have ever received. Foxtons live up to their reputation to perfection. I have never paid so much for so little. Save your time and your money and use one of the many good estate agents out there who actually know something about housing, who respond to queries and who actually care about their clients. If you can possibly avoid giving Foxtons your business, then do.
I found my flat (rental) through this agency. Not only they had the right property for me, but Lloyd (the agent I was assigned to), made sure everything went smoothly.
He showed me as many places as possible, learning what I could like or not. All while being very upfront and transparent about all kinds of info you may need. Anything from fees, places of interest in the vicinity, and important aspects to know about the properties. Definitely something you don't get everywhere. With the courtesy and patience I am grateful for, since I've just moved to London.
Totally recommend! You won't be disappointed either.
KFH are a horrible pathetic corporate bag of nails. They are liars. In any other market conditions they'd wrap up in a month and the staff would be back to hairdresser school. I look forward to the day they are done.