R Bhusal
I worked with Arikson and Alesha from Acorn Belvedere office and they were a pleasure to work with. Communication was good and they were very helpful in the process.... Read more
30th Oct 2024 (16 weeks ago)
B Agbola
My experience with Acorn Belvedere Estate Agency, where I am currently purchasing a property, has been excellent. Agent Opoku and Arikson have delivered excellent customer service. In addition to sharing some important information with us, they are really professional. For anyone wishing to purchase property, I heartily suggest Acorn Belvedere. Agent Opoku and Arikson provided excellent service and support.... Read more
Buyer
25th Oct 2024 (17 weeks ago)
J Prior
I have recently let my first property through Acorn. Lilia from day one has held my hand through the entire process, dealing with every and any question I had along the way. She has been available even during her holiday to help get things over the line.
Knowing that I have Lilia and the acorn team there as support has given me the confidence to continue to move forward with my investment property venture.... Read more
Landlord
22nd Oct 2024 (17 weeks ago)
G Percival
I had a positive experience with Acorn, especially with Opoku who is always proactive, helpful and friendly.... Read more
4th Oct 2024 (20 weeks ago)
C Elle
Vicky at Acorn was outstanding. She understood our family needs and organised visits all around the area. Thank you for your dedication.
Corinne & Family... Read more
3rd Oct 2024 (20 weeks ago)
A musa
The staff, vicky, was prompt, helpful and was able to explain in detail all I needed to know about the apartment.
Regards... Read more
2nd Oct 2024 (20 weeks ago)
S Baughan
I would like to say how friendly, compassionate and helpful Opoku Assibey is. His very professional and was exceptionally in the service he offered, was very quick on responses and is a credit to Acorn will definitely be using them again in the future. Top rated service... Read more
1st Oct 2024 (20 weeks ago)
I Solly
The most organised, clearest communicating estate agents I've dealt with during my house hunt, and really helpful in sales progression despite quite a few twists and turns in the process.... Read more
27th Sep 2024 (21 weeks ago)
A Florescu
From the first meeting to see the house, Opoku was very helpful and polite, answering all questions and being very professional. Throughout the process, we were assisted by Tina and Arikson, who were also very professional and helpful as well.
I highly recommend the services of the Acorn agency from Belvedere& Northumberland Heath, lovely people to deal with.... Read more
25th Sep 2024 (21 weeks ago)
H Mcculley
The staff at Acorn Belvedere and Northumberland Heath offices have been very helpful, friendly and professional. They helped us sell our first property. Opoku has been very proactive in arranging viewings. In less than 2 weeks we have received and accepted an offer. We now look forward to completing the sale. We would definitely recommend Acorn to anyone.... Read more
Seller
18th Sep 2024 (22 weeks ago)
P Zeliskova
Very happy with the services provided by Carys. She was extremely helpful and responded quickly to all the questions I had about the property.... Read more
26th May 2024 (8 mo. ago)
K Turner
Had a call with Carys, because im a new buyer and I’m not really sure if the process and she was clear and understanding. Very helpful!... Read more
Buyer
23rd May 2024 (8 mo. ago)
A Anne
Highly recommend this agent for selling or buying... Read more
23rd May 2024 (8 mo. ago)
K T
Carys is a fantastic at her job, id definitely recommend to go to her when either selling or buying... Read more
23rd May 2024 (8 mo. ago)
S Fox
I recently bought a property through Acorn Belvedere Estate Agency, and my experience was fantastic. Agent Carys was incredibly professional, knowledgeable, and attentive throughout the entire process. They made everything smooth and stress-free, from viewings to finalizing the purchase. I highly recommend Acorn Belvedere and Carys for anyone looking to buy a property. Excellent service and support!... Read more
Buyer
23rd May 2024 (8 mo. ago)
S Newstead
Dealing with the Belvedere Brach has been a great experience. Carys has been very helpful and friendly throughout our many meeting. I highly recommend this team and especially Carys... Read more
23rd May 2024 (8 mo. ago)
A Thomas
Carys provided good service and support in selling my property. Always kept me updated and worked hard to maintain weekly viewings. Would highly recommend asking for Carys to support you in selling your property. Highly professional. Appreciate all your efforts.... Read more
Seller
23rd May 2024 (8 mo. ago)
J Patrick
Professional and polite staff members very helpful would recommend using this company... Read more
12th Apr 2024 (10 mo. ago)
Z Haque
I recently sold my house through Acorn and Carys McFarland dealt with my sale from start to finish. I have to say, the service she gave was amazing. From arranging the viewings, to keeping me informed though the sales process and updating me on any changes, she was always so thorough and prompt. Would recommend anyone to sell or buy via Acorn and especially ask for Carys.... Read more
Seller
9th Mar 2024 (11 mo. ago)
Sevil
Renting a place in this market can be so complicated, but they kept us updated whenever we had concerns and always made sure we are on the track.
I want to send a big thank you for everything you’ve done for us, especially to Haydn! His help for the past few months was not an easy lift, and we couldn’t have done it without him and his group. He has to be one of the most diligently communicative professional I’ve ever worked with and would love to contact/recommend to my friends without a doubt!
Thanks again!... Read more
Tenant
3rd Nov 2023 (1 year ago)
S David
The service I received from Acorn was excellent. Despite a lengthy sale process, involving multiple fall-throughs stemming from the difficulties posed by the cladding crisis, the team remained resolute in the face of a very challenging environment. I would like to extend my thanks to Joe Buckle, Layton Thomas and Jake Blackman in particular for their persistence in the course of my sale. I’m not sure many other agents would have stuck with my sale to the extent that the folks at Acorn did, while achieving my guide price in a depressed market.
Some quick positives: friendliness and professionalism, photography, approach to and speediness of listing, responsiveness over email, collection and dissemination of viewer feedback and positions.... Read more
Seller
25th Sep 2023 (1 year ago)
R Sweetman
Edit - 14/8/23 - Had a particularly difficult sale due to cladding/ews1 issues but Jake and Layton at Acorn went over and above to ensure I got a sale that completed. Both kept me up to date, kept chasing the buyer's solicitor and got my transaction completed. I couldn't have asked for more from them.... Read more
Seller
14th Aug 2023 (1 year ago)
P King
My introduction to Joe Buckle and Holly Field when our property was put on the market was a very positive experience. phone was always answered, emails replied to promptly and we were kept in the loop at all times. Amir Khajedehi was also very efficient helpful.... Read more
Seller
9th Jun 2023 (1 year ago)
M To
Just wanted to say a massive thank you to the whole Acorn Team for making this such a smooth and transparent process for a FTB. Well done. Special thanks to Jacqueline B for going the extra mile throughout the entire process. Thank you so much.... Read more
Buyer
17th May 2023 (1 year ago)
R koirala
Jacqueline has been wonderful throughout the process. We did see a few properties with her and she managed to find us our first home. She is extremely professional and organised . Her response time is great . She would always get back to me immediately and attend to our queries and concerns. She moved the purchase really quickly for us and went out of her way to chase solicitors and brokers when required. She is great at the job and I wish her much success.... Read more
Buyer
17th May 2023 (1 year ago)
Jake
Me and my partner received an excellent service from Acorn Belvedere for buying our first property. Our agent Jacqueline was brilliant! She replied patiently and promptly to our many questions, and made us feel supported as we proceeded with the purchase :)... Read more
Buyer
17th May 2023 (1 year ago)
P Gajanan
Great customer service received from Jacqueline Bissett from the Acorn Belvedere branch from the get go, from assisted viewings to keeping me posted of the entire sale process was fantastic.
Highly recommend Acorn as they did a great job selling my house in a short period of time.... Read more
Seller
15th May 2023 (1 year ago)
J Garrett
I would like to say a big thank you to Jacqueline Bisset who was so helpful in finding me a lovely 2 bedroom apartment she was always at the end of the phone when I needed reassuring and always positive with me she has also gone out of her way to drop my key to my new home on completion.
I wish her all the best... Read more
Buyer
12th May 2023 (1 year ago)
G am
We haven’t gone through the whole process yet but everything looks very positive. I am very certain that the great service I am receiving will definitely lead to exchanging and completing really soon. Jacqueline Bissett is very professional and will fight for your corner.... Read more
Buyer
25th Apr 2023 (1 year ago)
O Gheorghe

It was by far the worst experience I ever had with an estate agent since I moved to London.
They wasted my time advertising wrong details on their website and landlord said some things are not available as advertised.
They asked for a deposit BEFORE the offer was placed for the house and I was stuck with my money for 2 weeks until we finally managed to meet with the landlord and eventually he rejected my offer because she said no appliances like fridge or oven will be replaced if they break down, the shed in the back garden belongs to her and will be locked at all time and many other stuff which I think is mind blowing, if you rent the propert for 2000 pounds a month then everything should be available for the tenant, not just parts of the house. All these details were falsely advertised on acorn website to attract potential renters and we ended up wasting our time to eventually find out all these details when we meet with landlord.
Most of the time they ignored my calls and tried to pass the responsability to other agents saying they are not available or out the office, communication was really slow and the whole experience was unpleasant by any means.
Please makre sure you do not get tricked into paying a holding deposit before you place an offer because is unethical and a waste of time.
Overall, I would stay away from them and try to look for better estate agents.... Read more
6th Apr 2023 (1 year ago)
E M
My partner and I recently purchased our first home through Acorn, and I cannot fault the service at all.
We'd been looking locally for a property for a few months, and hadn't found the 'right' house. From our first interaction of booking the viewing Jacqueline Bissett was amazing. She was happy to accommodate an evening viewing and was so relaxed when showing us the property, unlike some other estate agents we've experienced locally. It also helped that she knew the area well, and could honestly speak about the neighbourhood.
Jacqueline stayed present throughout the entire process and kept us in the loop of everything going on, and was very easy to arrange house surveys with, and get answers to our solicitors questions promptly.
Also, we would never have imagined that from putting an offer in on the house to getting the keys would have happened in as little of 8 weeks!
Thanks to the team at Acorn Belvedere!... Read more
Buyer
5th Apr 2023 (1 year ago)
T E
Excellent service from Jake, Holly and the team at Acorn. Our house sale was not without its problems, but Jake was on the case every day with updates, and got us the result we wanted in the end. Many thanks!... Read more
Seller
28th Mar 2023 (1 year ago)
A Hill
Good Service. Jackie was particularly helpful through out the process... Read more
15th Mar 2023 (1 year ago)
J Russell
We have recently purchased a property through Acorn Belvedere Estate Agents. Jacqueline has been wonderful and attentive from beginning to end. From showing us around our new home, to checking-in with us regularly she has always been helpful. This service from Jackie has been greatly appreciated, more so because of us being first time buyers. She has made a daunting and often frustrating prospect much easier to manage. Thank you Jackie for everything!... Read more
Buyer
14th Mar 2023 (1 year ago)
L Baker
It has to be said I am not easily impressed, however I had the huge pleasure of speaking with 'Lilia Ghenim' (Lettings Manager) I found Lilia to be very professional, very helpful (above and beyond) and a absolute pleasure to deal with. Lilia is clearly knowledgeable but most importantly friendly and happy. If i could allocate 10 stars I would.... Read more
13th Mar 2023 (1 year ago)
A sanni
The team is very helpful, especially Joe and Jackie I will use and recommend them over and over again. Thanks, guys for a job well done.... Read more
22nd Feb 2023 (1 year ago)
A Bejtullahu
Jacqueline Bissett has been incredible in assisting with our search for a home. Accommodating multiple viewings in a short space of time, helping us through the process and showing a genuine interest in what we are looking for. A huge help to have her involved in the process and has made it all as smooth as can be!... Read more
18th Feb 2023 (2 years ago)
S Waller
Joe is an exceptional estate agent. Having come across the worst in the business Joe was on the other end of the scale. He was relentless in pursuing all the problems and solving them our sale and purchase threw up. He is indeed an asset to Acorn.... Read more
Seller
17th Nov 2022 (2 years ago)
J G
Acorn have been great throughout the process of selling our two properties. Both were sold within a week and progressed quickly to exchange despite a complicated chain. Amir, Joe and the team have been excellent in guiding us through the whole process!... Read more
Seller
1st Nov 2022 (2 years ago)
A thapa
Great experience - From the moment of applying to view the property to getting the key of our first house. Very helpful, friendly and professional team. Always on hand to answer our varied queries. Amir in particular. He kept us in the loop at every stage and made the process very easy and seamless. Big THANK YOU and best wishes to the team.
I would highly recommend based on our experience.... Read more
Buyer
17th Oct 2022 (2 years ago)
B Saberwal
A very unbiased and friendly place to look for a home, and I’d say that is priceless in this current market. Becca Ayers was out negotiator, and for someone so young and new in the game she has a great deal of enthusiasm, knowledge on the properties and sellers intents and kindness, all the while being unbiased. A really lovely place and will be recommending. Thank you!... Read more
27th Apr 2022 (2 years ago)
R Ree
Amazing experience with this estate agent. Rubeena made the process so smooth and I couldn’t thank her enough... Read more
17th Mar 2022 (2 years ago)
B Akin
Jacqueline at Acorn was amazing from the start of the process right through to completion. Even when there was a hitch on the solicitors side Jacqueline was supportive in going above and beyond to help things progress.... Read more
1st Feb 2022 (3 years ago)
L Marks
Jacqueline was very helpful throughout our purchase.... Read more
Buyer
23rd Jan 2022 (3 years ago)
J Mercer
Excellent service from Acorn in Belvedere. Jacqueline Bissett handled my enquiry and was very proactive and full of knowledge regarding the property I was interested in. Jacqueline allowed me to view the same property twice in one day, so I could check what the area was like in the evening. Honestly, the best service. Thanks Jacqueline.... Read more
21st Jan 2022 (3 years ago)
E Carter
These people do a far better job than online estate agents in my personal opinion. Actually these estate agents allowed me to a view a property without a AIP and I bought a house through them. Other estate agents refused me point blank without a AIP and I had a 40% deposit. Common sense estate agents in Acorn. Jacqueline was very personable, easy to contact and is very good at what she does. But next time I'll have a bigger house for less money please?? On the housing ladder finally. Thanks Acorn.... Read more
Buyer
18th Jan 2022 (3 years ago)
P Miles
Could not have asked for a better experience. Right from the first valuation visit to completion they have been great. A special mention to Jacqueline (Jackie) who was just so amazing and was always on hand throughout the process. Her friendly yet professional manner really made all the difference. Knew from my first meeting with her that she was the agent I wanted to use. Thanks to Joe and the whole team. Would recommend without hesitation... Read more
Seller
14th Jan 2022 (3 years ago)
W Miles
A very professional team who at all times were courteous and extremely hard working.
A special mention to Jackie who seems to never to take a day off, this quantity is backed up by quality, I take my hat off to you Jackie!!
If I were to move again my first port of call would be Acorn.... Read more
14th Jan 2022 (3 years ago)
J Hill
Acorn Estate Agents Belvedere signed up as our sole agent last Friday: a smooth valuation service & the following day we had 8 advance viewings underway. Sale agreed within a couple of days. Super client experience from this branch thus far in the process. A particular shout out to Jacquilne Bissett for her professional & friendly manner, & for delivering everything she outlined as the process begun.
Update: 11 weeks into the sale process, yesterday we exchanged contracts with completion agreed in 10 days. Everything has been so smooth & Acorn’s communication with us throughout has been extremely good. We have already recommended Acorn to others & we are so pleased that we signed up with the team at Acorn Belvedere Branch.
Once again, a special thanks to Jacqueline Bissett for her professional & attentive handling of our sale - you really have delivered a first class service. Thank you!... Read more
Seller
9th Dec 2021 (3 years ago)
K Smith
Thank you Jacqueline, Joe for ensuring the smooth journey off my home move. I’m very happy I choose Acorns.
Merry Christmas to you all.
Karen... Read more
6th Dec 2021 (3 years ago)
P Mott
Big thank you to all, very professional from valuation to completion. Joe gave me some good advice and was very knowledgeable about area.Big thank you to Jacqueline went above and beyond kept me informed all the way through the whole process, helpful with questions regarding paperwork.would highly recommend Acorn 1.000.000% ????... Read more
Seller
30th Nov 2021 (3 years ago)
lukegen
Jacqueline has been a revelation. If only all agents were as dedicated to their clients and the quality of their work. She is reliable, responsive and considerate to the needs of her clients. It was a pleasure working with her to find my accommodation and she always kept me updated on what may be suitable and what was going on. A personal touch that is unheard of these days. Very happy dealing with Acorn Belvedere and can't recommend Jacqui highly enough!... Read more
1st Nov 2021 (3 years ago)
J mcconnon
We were fortunate to find Joe and Jacqueline from Acorn to sell our flat. Their total professionalism from the marketing to negotiation made for a stress free transaction. Any questions or much needed advice were addressed very quickly, right up to the closing stages of the sale.....Many thanks!!... Read more
Seller
8th Oct 2021 (3 years ago)
A Higgins
I'm so glad I found Acorn and chose them to let my property. Lilia made everything go so smoothly and was there every step of the way to put my mind at ease. Thank you so much!... Read more
Landlord
2nd Oct 2021 (3 years ago)
J Archer
Jacqueline Bissett has been great at letting us know about properties she thinks would be of interest to us in a timely manner. She is knowledgeable about the properties for sale and is friendly and approachable.... Read more
27th Sep 2021 (3 years ago)
D coombes
Absolutely marvellous service. Had three estate agents round to value my property and to get the right deal. Although Acorn were not the cheapest I chose them over the others. Jacqueline Bissett personality took charge over the sale of my house. She is so very professional and I felt confident that she would do what was said. Even before my house went fully on the market she had lined up viewings. Within 1 week of it being on the market my house was under offer. I cant thank her enough. I must also praise Josh a very professional young agent who assisted in arranging the viewings for my house. He came over so very professional and knew what to say to potential buyers. You are a future star in the business. All round I cant fault them please note going with the cheapest is not always the best option. I just hope the final sale goes through as smoothly as the start.... Read more
Seller
21st Sep 2021 (3 years ago)
J Dehaney
Great Service
We have had excellent customer service from the staff. We found them to be very professional and responsive. Alot of effort and care went into helping us find a home. We would definitely recommend them!!!... Read more
21st Sep 2021 (3 years ago)
N Cocho
The experience with this agancy was brilliant, thank u specially to the lovely Antoaneta Heller and Lilia Ghenim.Vary good service, super helpful, going the extra mile and cheerful personality. Highly recommended... Read more
6th Sep 2021 (3 years ago)
R Aboo
Jacqueline Bissett has been by far the best agent we have come across. It's very difficult trying to find a family home that meets the family requirements plus with the stamp duty discount and incentives for first time buyers we have found it extremely difficult to get viewings. By the time we see a property and call the agents it's already at full capacity.
However Jacqueline makes sure we got viewings after viewings and has been fantastic.
I would highly recommend going through her as her people skills is second to none.... Read more
6th Sep 2021 (3 years ago)
S Aggarwal
Top Notch service received by your site at Belvedere. Liliya & Antenatta was very helpful through out, the process. Looking forwarded to do more business with your site.... Read more
2nd Sep 2021 (3 years ago)
D Decheva
I especially want to thank to Antoaneta, who is always there to help, a great professional and person. She helped us so much.... Read more
24th Aug 2021 (3 years ago)
A Dawson
I'd like to thank Antoaneta and Lilia at Acorns for their friendly and professional help in successfully letting a property - I would highly recommend them both. The thing I liked was they focused on the needs of the customer and not 'the sale'.... Read more
Landlord
1st Aug 2021 (3 years ago)
M Fizelle
Great experience with this agency. I specifically have to mention Jacqueline Bissett, she was fantastic from the first minute we met. She's been professional, responsive and communicative. I truly recommend this agency.... Read more
26th Jul 2021 (3 years ago)
M Ford
Thank you, Acorn, for your professionalism. I must especially mention Jacqueline Bissett, who has been so helpful throughout, full of common sense, practical and kind. I would certainly use your company again and have no hesitation in recommending you.... Read more
20th Jul 2021 (3 years ago)
M Uppal
Jacqueline Blisset was very helpful and professional. Her services have been outstanding and I would recommend. Mr A Singh... Read more
13th Jul 2021 (3 years ago)
R Sharma
Recently used Acorn Belvedere Estate Agents to let my house in Belvedere. Letting Manager Lilia Ghenim and her team provided a very friendly and professional support to let my house within few weeks. I would highly recommend using Acorn Belvedere Estate Agents... Read more
Landlord
7th Jul 2021 (3 years ago)
V Zhuk
Well done Jacqueline. Very professional and great customer service skills... Read more
22nd Jun 2021 (3 years ago)
P James
We were referred to Acorn by our neighbour who sold their property through Acorn. The service we received was professional. Although there were some initial hiccups, we were able to overcome this and finally sold our property. Thanks to Jacqueline Bissett and the team for giving us the outcome we were looking for.... Read more
Seller
22nd Jun 2021 (3 years ago)
G Mcnelis
Very professional services helpful and friendly excellent Customer service and big thank you to Lilia... Read more
18th Jun 2021 (3 years ago)
Livvy
Dealing with Acorn has been an amazing experience with Antoaneta and Lilia! They were ALWAYS on point with communication and getting things done. Without them, I’m not sure this process would have went as smoothly as it did. Fantastic, polite and progressional!... Read more
14th Jun 2021 (3 years ago)
H Boswell
I had such a great 5 star professional experience with Antoaneta at acorn Belvedere from start to completing in searching for a property she has been so helpful and would recommend her to anyone if searching for a new property!!!... Read more
10th Jun 2021 (3 years ago)
A Ha
If you really want to maximise your rental income with quality tenants, then go to Lilia in Acorn. Unlike other estate agents in the area who just want to get the property occupied with any price, Lilia goes the extra mile in marketing your property... Read more
Landlord
18th May 2021 (3 years ago)
H Otchere
A massive thank you to Joe Buckle & Jacqueline Bissett for their professionalism and incredible support which enabled us to complete our mortgage process smoothly and in timely fashion. Their dedication and desire to assist in property acquisition is overwhelming and very commendable. I will recommend them to anyone without a second thought.... Read more
Buyer
10th May 2021 (3 years ago)
K Mackey
We couldn't have asked for a harder working estate agency. Joe Buckle and Jacqui Bissett were fantastic in what turned out to be a complex and difficult chain. We would definitely recommend them and would use them again if we ever decide to move again.... Read more
Seller
7th May 2021 (3 years ago)
D Edobor
All thanks to Jackie Bissett who stood by me throughout the transaction process. This was my first property and a Roller coaster ride but with the professionalism responsiveness of Jacqueline and Joe, we got the result. I thought is was never going to happen but these guys are awesome. Thank you!... Read more
Buyer
5th May 2021 (3 years ago)
S Clough
Such a brilliant, professional and incredible service. We are renting our property with management and Lilia has been incredible from start to finish. They constantly keep you up to date and really care about the people they find to take up the lease! Would recommend anyone to them in a heartbeat! Thank you Lilia!... Read more
Landlord
4th May 2021 (3 years ago)
J john
Miss Lilia from Acorn Belvedere Branch is a top representative in the area. I was with a leading agent in the area for five years and l took the risk of trying a new rep for my property. It proved to be the best decision as the property achieved £100 p.c.m more than the amount estimated by the previous agency. There were seven intrested parties and had two firm offer for the marketed price. The property was marketed only for eight days and was taken on the open day by the current tenants. The tenants profiles looks great and they agreed for a two years agreement. Lilia was always available to contact and handled the whole process as if she was dealing with her own property.... Read more
Landlord
2nd May 2021 (3 years ago)
M Ivanova
We found our dream flat through Acorn Belvedere. Our estate agent, Antoaneta, was such a lovely and helpful lady, she made our experience so smooth and pleasant. She made sure we are aware of everything and was there for any questions we had. Also, we had the pleasure to meet Lilia, she was also extremely helpful and gave us a warm welcome. Overall our experience was awesome, moving can be stressful but Acord definitely made it easier and we cannot recommend Antoaneta and Acorn Belvedere enough!... Read more
30th Apr 2021 (3 years ago)
L Jones
What a fantastic service myself and my grandaughter received from both Antoaneta and lillia . Both were so professional but with the human touch, and they really made the whole process as painless as possible . Never rented before so had no idea on what to expect but both lovely ladies talked me through the process and treated myself and my grandaughter with kindness and we felt valued as customers and you don’t often find that these days with companies . Nothing was too much trouble and I would like to recommend that both ladies receive a huge pay rise because they deserve it . They certainly have made me want to recommend acorn estate agents to anybody looking to rent or buy . I actually sold my last house through acorn in bexleyheath and again the service I received from the bexleyheath office was excellent. Keep up the good work Acorn . Very kind regards lynne Jones (a very happy customer)... Read more
Tenant
29th Apr 2021 (3 years ago)
R white
Brilliant service and such friendly and professional staff. Best estate agents we have dealt with so far.
Jacqueline was so helpful and made everything easy and lovely to deal with.... Read more
19th Apr 2021 (3 years ago)
V Akinyemi
Excellent Service,Good communication and professional, reliable also dependable
Thank you so much Antoaneta and Lilia... Read more
17th Apr 2021 (3 years ago)
P Sapkota
I haven't brought the property yet however I can't stop myself to leave a review here regarding the service provided by Acorn team. I personally met Jacqueline Bissett and the service was just WOW !!! ????????... Read more
14th Apr 2021 (3 years ago)
I Adjovu
Great service, very attentive to clients and very much consistent with delivery.... Read more
22nd Mar 2021 (3 years ago)
E Hall
We are at the start of our sales process and are very happy with the service we have received so far.
Joe and Jacqueline are very knowledgeable, responsive and have been very helpful throughout.... Read more
Seller
22nd Mar 2021 (3 years ago)
C Hannant
I have never had or experienced customer service like this one!! From the first call with Lilia she was helpful kind and informative! From then on I had so many obstacles to overcome and such a unusual situation and request and she was there every step of the way! Lilia had contingency plan after contingency plan should things go the wrong way! And they did a few times! Not only was she there every single time I needed her help for documents or questions she was also so supportive when it come to my wobbles and struggles and tears! She was patient and listened and really helped with the entire process! Had I not had Lilia working on my case with me there is no way that I’d have gotten into the property I do desperately needed and wanted. With 3 kids and a partner who doesn’t really understand things like this it was a relief to have someone like Lilia there to help me shoulder everything! I cannot thank you or more highly recommended you enough!!... Read more
Tenant
18th Mar 2021 (3 years ago)
A Cummins
Acorn Estates have been very professional from the initial valuation meeting to exchange of contracts. I would like to say a huge thank you to Jackie Bissett, she has been extremely helpful, supportive and always available to speak to throughout the whole process. She liaised with all parties to ensure a successful transition resulting in exchange of contracts today. I can’t thank her enough!... Read more
Seller
16th Mar 2021 (3 years ago)
H Murphy
Hi
Just wanted to say how pleased with Acorn Estate agents
Especially Jackie who has gone above and beyond to be so helpful and nothing is to much trouble... Read more
16th Mar 2021 (3 years ago)
S F
Jacqueline Bissett handled our show round and offer. She was brilliant and very quick to respond... Read more
10th Mar 2021 (3 years ago)
D Christie
Acorn Belvedere were my first point of call when I decided to let my property. They are miles ahead of other letting agents on the same road.
Lilian and her team including Akeem were on hand at every step to provide assurance and recommendations where needed.I will have no hesitation giving my next property to Acorn for letting. Would highly recommend this team no hesitation... Read more
Landlord
1st Mar 2021 (3 years ago)
D Cracco
We have been in touch with Jacqueline for a couple of weeks. She's knowledgeable and relatable, quick to respond to emails and proactive in suggesting properties that knew matched our requirements as soon as they came on the market.... Read more
1st Mar 2021 (3 years ago)
D Longcroft
Jackie @ Acorn was fantastic! Not only was she professional, pro-active and friendly but she really listened to what we wanted in our home and found exactly what we were looking for!
I would highly recommend her, Joe and the rest of the team at Acorn!... Read more
Buyer
14th Feb 2021 (4 years ago)
E Barska
Really great service from Acorn - from start to the end (we were selling our house through them)
Every team member we dealt with was very professional and helpful, but there are two people we dealt the most.
Jacqueline - did an amazing job and found a buyer for our house in less than 3 weeks - thank you!
Dominic - big shout out to this guy! He coordinated for us the whole process between "offer accepted" and "completion" and he did awesome! He called me on a regular basis to provide an update on the progress of the sale which I found very helpful. Always positive, polite and happy to answer any questions. Thanks Dominic for everything!
Overall great experience, so I would highly recommend Acorn - whether you want to buy, sell or rent.... Read more
Seller
12th Feb 2021 (4 years ago)
R Blunden
Lilia at Acorn has been very pleasant, extremely efficient, and highly professional. She is exceptionally conscientious and nothing has been too much trouble for her. Despite these challenging times, Lilia found us an excellent tenant in under two weeks from first contact. We are delighted with the service we have received and will certainly be using Acorn again in the future.... Read more
Landlord
22nd Jan 2021 (4 years ago)
D Borisov
I am really happy from the property I got!
Lillia Ghenim is the best letting agent! Always quick to respond and was always keeping me on track while in the process. Honestly the most positive agent I have met. Even though I am renting for the first time I believe that this is the best letting agency. ??... Read more
Tenant
22nd Jan 2021 (4 years ago)
D Bishop
Jacqueline was very helpful whenever we called to find out what was happening during the stressful time we had purchasing our property. We never had a problem with her or the Acorn side of the buying process.... Read more
Buyer
19th Jan 2021 (4 years ago)
L morris
Professional staff esp Jacqueline Bissett
10 out of 10
Thank You for all your help... Read more
12th Jan 2021 (4 years ago)
M asiama
My experience with Acorns was amazing. I was assigned to Lilia and she was absolutely amazing went out of her way to really help me. Other staff are very friendly and willing to help.
Thank you so much.... Read more
11th Jan 2021 (4 years ago)
J Mitchell
We have used Jacky at Acorn Belvedere Estate agents and it has probably been at the most challenging time ever to buy and sell a house. COVID19, Brexit, stamp duty exemptions all of these things has made the sale a challenge. Three buyers later and to be honest, she has been brilliant. Always trying hard to get the deal done. Strongly recommended.... Read more
Seller
18th Dec 2020 (4 years ago)
Kate
We sold our house with Joe and Jacqueline’s assistance from Acorn. They were quick getting back to us, explained everything to us concisely and were always happy to help with any little issues that arose. As we were selling from overseas, Jacqui's diligence was incredibly important to us, and she helped to chase both solicitors to make sure everybody had all they needed to get things done. It was very reassuring to know that while I was abroad for work things were being handled properly and the property itself was in good care and being well cared for for the buyer. This was all during Covid tier 3 restrictions, which were hard on everybody in different ways, so hat's off to Jacqui, Joe and Acorn - we were always happy and relieved we chose them.... Read more
Seller
16th Dec 2020 (4 years ago)
P Waumsley
I went with Acorn for selling my flat. I was dealing with Jacqueline, and she was kind, professional, and friendly throughout the whole process. Jacqueline made me feel at ease, and truly cares about her clients. I would highly recommend Acorn.... Read more
Seller
16th Dec 2020 (4 years ago)
D Sacre
Jacqueline from Acorn was recommended to me by a friend. From the very first phone call, through to exchange/completion, Jacqueline listened to my requirements. She took what I wanted on board and came up with properties accordingly. She prioritises her customers to ensure swift viewings when properties come onto the market. Jacqueline helped me and kept me informed throughout the process, chasing solicitors etc when needed. She was always on the end of the phone to answer any queries I had. I can’t recommend her highly enough. Thank you.... Read more
Buyer
14th Dec 2020 (4 years ago)
A P
Very pleased with the service from Acorn, Jacqueline in particular who is friendly, excellent at keeping the sales process smooth and prompt with communication. Having been renters up until now, we felt badly treated by estate agents in the past and didn't have a great impression of the sector until our interactions with Acorn, who have been faultless and a pleasure to deal with.... Read more
Buyer
2nd Dec 2020 (4 years ago)
R Barrett
I would highly recommend Lilia Ghenim as an excellent lettings agent for Acorn. We had a wonderful service the whole way through from start to finish. Lilia helped guide us in the most informative way to succeed and achieve what we needed. Very friendly, professional and very quick to respond. I am greatfull to have found a brilliant agent that has such a great deal of experience. I look forward to a future partnership of landlord and agent working together maintaining a high standard in the British lettings industry. Thank you.... Read more
Landlord
20th Nov 2020 (4 years ago)
S Kenny
Jacqui from this branch was brilliant. She was super friendly and great communication. Always keeping up up to date on properties that were coming on the market. I had to stop looking for a few weeks due to a personal issue, and she was super sensitive with me about the situation. Then when i was ready to look again she was super on it. 100% recommend Jacqui! ?????... Read more
27th Oct 2020 (4 years ago)
P Sullivan
Throughout the whole process Acorn and our contact, Jacqueline Bissett, were thoroughly helpful, quick to respond and help with access, answers and guidance. Thank you,... Read more
10th Oct 2020 (4 years ago)
T Xavier
Jacqueline Bissett has been professional and responsive throughout all my dealings with her. I highly recommend her services. Jacqueline goes above and beyond her call of duty to answer questions, be as efficient as possible and supportive through out the buying process. She is an asset to Acorn.... Read more
Buyer
16th Sep 2020 (4 years ago)
C Don

My mother let out my childhood home, as I had moved out and bought my own property. We booked a valuation with other estate agents as well as Acorn. The lettings/sales advisor Lilia Genhim from Acorn came to value the property. From the moment my mum had met Lilia, she made a very good impression. She was able to clearly explain all the benefits/risks and took her time, given my mum was anxious about the whole letting process.
From the moment we decided that we were going to go with Acorn and for the property to be fully managed, Lilia was exceptional. Acorn do charge a slightly higher percentage compared to other local competitors, but you get what you pay for. Within 48 hours, Lilia was extremely efficient and had already arranged several viewings with potential tenants. Her high level of communication in keeping us both informed of every step, for example; sent us details of the tenants credentials and references that best suited our specifications. She found a promising couple who agreed to a tenancy within a week or so.
Lilia represented Acorn to an extremely high standard. Her hardworking work ethic was impeccable and her genuineness and authentic character put myself and my mum both at ease, reassuring us throughout the whole process that all would be fine.
We are grateful for all of the help and assistance from Lilia. I highly recommend anyone to go through Acorn if they wish to let out their property.
Thanks again for all of your help Lilia.... Read more
Landlord
10th Sep 2020 (4 years ago)
L Stylianou
This is my first time renting a property to someone and the hole thing was becoming quite stressful, I wasn’t really sure what I was doing and every estate agent I spoke to wasn’t being very helpful that is until I called acorn in Belvedere and spoke to the amazing Lilia. What a incredible lady she is. She is such a credit to acorn. Lilia come to my property and went through everything with me step by step and could not of been and still being so helpful and completely put my mind at rest about renting out my property. She found me tenants incredibly fast and not just helped me but helped my tenants with all the paperwork and forms. Lilia is such a happy positive person and really goes above and beyond to help you with anything you might need.... Read more
Landlord
24th Aug 2020 (4 years ago)
S Rogers
I have been dealing with Jacqueline Bisset recently and I have been very impressed with her professionalism and proactive attitude to my house hunt - I would recommend her highly.... Read more
10th Aug 2020 (4 years ago)
D kumar
It was a pleasure dealing with senior sales advisor, Jacqueline Bissett from the Belvedere branch. Jacqui came across as highly responsive, professional and very personable.... Read more
13th Jul 2020 (4 years ago)
R Ali
I was in a rush and was looking to move into Belvedere area within a week. I am so lucky that I was dealt by Lilia Ghenim. She is so amazing. She understood my situation and helped Me above and beyond imagination! She is a star without a doubt. I would highly recommend this service. And if you are lucky like me and have Lilia as your agent- then know that you are in safe hands!!!... Read more
Tenant
24th Jun 2020 (4 years ago)
R Oloyede
Jacqueline was great help in our property search. Constantly keeping us up to date with new developments and worked extremely hard on trying to secure us the deal we wanted.... Read more
10th Mar 2020 (4 years ago)