Overall experience was good one comment I would like to make is
More
Communication with clients.... Read more
Seller
9th Dec 2024 (5 weeks ago)
E Bulfango
Acorn was extremely accomodating with me. They were prompt, friendly, and smooth to deal with. I especially enjoyed my communications with Louie who took client care to the next level. You do not find so many genuinely nice people all around in these field these days but he was an absolute star!
I inquired for 2 properties online which I was hoping to source to 2 good investors who were looking for properties to house their contractors for a 6month-1 year project and they were able to accomodate me respectfully. I appreciate how kind Louie was to me and my sister. Not to mention, Vicky who accompanied us in the viewing was patient and lovely despite we came in 15mins late due to train delays. It was one of the loveliest viewing I have ever had!
I write this review despite the fact I was not able to secure a property with them due to that they informed me last minute they do not entertain company lets ???? because I want others to know that they have gained my respect for treating me respectfully not just a person, a client, but also a deal sourcer.
For those who do not know, a deal sourcer is one who takes their time and effort to view and negotiate wonderful properties for investors who are looking to not just help landlords in the management in their property, but also to grow their own portfolios. As a deal sourcer, I can tell you, a lot of agents turn sour or rude to you once you inquire but that was not the case for Acorn.
I appreciated how I was treated and feel they will lift the same respect and promptness to their clients as they extended to me. Thanks for the viewing Vicky! And most of all thank you, Louie for being grand! I was looking forward to doing business with your company for a long time but glad to part with a kind note!
Highly recommend! Cheers Acorn!... Read more
8th Oct 2024 (14 weeks ago)
M Shepperd
Great Experience! I can’t thank Shemron enough for his support throughout the buying process. Shem kept us informed and his positive attitude made everything easier. We felt genuinely cared for and highly recommend.... Read more
Buyer
7th Oct 2024 (14 weeks ago)
K sebastian
We recently viewed a property with Shemron Mark who was very helpful, very informative and i would highly recommend to anyone looking in the area... Read more
3rd Oct 2024 (15 weeks ago)
S Nunoo1101
Louie has been patient, helpful and supportive in dealing with me on the above property.. his gentle approach won our heart and made us reject an earlier offer from another agent... Read more
3rd Oct 2024 (15 weeks ago)
A Brown
Dealt with Shemron all the way with our house purchase. He promptly answered our queries, and always came back to us. Was very helpful, and went the extra mile.... Read more
Buyer
3rd Oct 2024 (15 weeks ago)
H Robertson
We chose Acorn having had no success selling through another local agent. The sales negotiator assigned to us, Shemron, did an excellent job throughout. He showed all our viewers around and quickly understood, even liked our house!
We have absolutely no hesitation in recommending Acorn Bexleyheath.... Read more
Seller
3rd Oct 2024 (15 weeks ago)
H Akinola
I recently sold my property with Acorn (Bexleyheath Branch), and I’m really pleased with the experience. They made the whole process smooth and stress-free. From the start, they were friendly and extremely helpful giving me great advice around pricing and marketing my home.
I appreciated how they kept me in the loop and were always there to answer my questions. Thanks to their efforts, my place sold fairly quickly and for a great price. I definitely recommend Acorn if you’re thinking about selling your home!... Read more
Seller
18th Sep 2024 (17 weeks ago)
M Jones
Ross Reed from the Acorn Group, Bexleyheath carried out a valuation of my property recently. I was impressed by his professionalism and knowledge of the area. The information supplied was very informative and the brochure was of a high quality.... Read more
Seller
13th Sep 2024 (17 weeks ago)
X xX
Just wanted to say a massive thank you to Louis in the bexleyheath office, This is my first time renting a property and don’t have much understanding of how the process works which louis then explained to me about the process giving a much better understanding. i Had an enquiry about a property i was interested in but unfortunately for me it was no longer available. Louis took the time on the phone with me to help me find a suitable place that i could possibly be interested in and went above and beyond by giving me calls whenever there was a new place available, keeping me in loop. So just wanted to say i couldn’t recommend Louis and the bexleyheath office enough. Everything was handled very professionally and would most definitely be going back in the future.... Read more
Tenant
10th Sep 2024 (18 weeks ago)
M Bertran
Really appreciate the efforts & patience of Shem at Acorn. He was communicative, helpful and went above and beyond. Happily settling into our dream home - thanks Shem and all at Acorn!... Read more
Buyer
9th Sep 2024 (18 weeks ago)
M Shine
I had the pleasure of meeting Shemron Mark who was the first Estate Agent I encountered on my property search which started a few months ago. As far as Estate Agents go, Shem has by far been the most polite, helpful, transparent and honest. The communication has always been great with swift answers to emails. I can't recommond Shem and Acorn Estate Agents in Bexleyheath enough. You will be in good hands if you work with Shem. If I ever I need to find a new property I know where I will go.... Read more
2nd Sep 2024 (19 weeks ago)
D Hart
After a horror story with another agent we switched to Acorn. People were through the door within days and advice was always good. We reduced as per instructed and sold. Shem our agent was in continuous contact with us and kept us up to date every step of the way right through to completion. Cannot recommend Acorn and Shem enough.... Read more
Seller
31st Aug 2024 (19 weeks ago)
J twum
Amazing stuff from this agent. Very helpful and accommodating of this first
Time buyer and worked effectively and proactively to get the deal over the line.... Read more
Buyer
28th Aug 2024 (20 weeks ago)
V Oliveira
Extremely happy with the service provided by Acorn Bexleyheath. This review is slightly overdue but we have been enjoying our home so much that I only now had time to sit down and write it.
We contacted Acorn for a valuation of our property and received a pleasant surprise with a higher than expected valuation provided by Jake Blackman. Of four agents visiting, Jake was the only agent not only matching but surpassing our expectations. We decided to see if they could deliver and viewings were arranged with Shemron Mark, who secured us an offer above minimum asking price after two viewings. What followed was an equally great service from Shem, who accompanied the entire sale process to a satisfactory completion, pushing where needed to ensure all progressed. Parallel to our sale, Jake was also able to find us our dream home, on which we had an offer accepted before our property for sale was even on the market. This was a lovely bit of magic on his end, which definitely helped seal the deal, as all agents had assured us we would not be able to secure viewings before having accepted an offer. Something we were not very comfortable with.
Two months from moving in, I can safely say going woth Acorn was the best decision we could make.
Thanks Jake and Shem and the whole team at Acorn for such a great service and a lovely "welcome to your new home" box ????
We are not planning on moving again anytime soon, but if we ever do, we know who to contact.... Read more
Seller
20th Aug 2024 (21 weeks ago)
P Sachdev
I recently had the pleasure of working with Mark Shemron to find my dream home, and I cannot recommend him highly enough. From start to finish, he provided exceptional service, demonstrating professionalism, dedication, and a deep understanding of the local real estate market.... Read more
Buyer
2nd Aug 2024 (23 weeks ago)
T Nwamarah
I had a great experience viewing a property with Jacqueline Bissett. She was diligent, informative and provided good insight into the property and surrounding area. She did a brilliant job and made the process very straightforward.... Read more
24th Jul 2024 (25 weeks ago)
S Vanderhook
I had the pleasure of working with Shamron for the sale of my house. He was polite, knowledgeable, and totally professional. His help made this process seem easy and totally worry free. I would highly recommend him and his team from the Bexleyheath branch of Acorn and thank you again. I wouldn't hesitate to use him again, so all round top agent.
Regards
S. Vanderhook.... Read more
Seller
15th Jul 2024 (5 mo. ago)
Alexis
We recently had the pleasure of working with Shem to purchase our first home, and we couldn't be happier with the experience. From the very beginning, Shem was professional, knowledgeable, and incredibly supportive. He took the time to understand our needs and preferences, and his expertise in the market was evident throughout the entire process.
Shem was always available to answer our questions, provide valuable insights, and guide us through each step with patience and understanding. His negotiation skills ensured that we got the best possible deal.
What stood out the most was how relatable he was and his genuine care. We highly recommend Shem to anyone looking to buy or sell a home.
Thank you, Shem, for making our first home-buying experience a truly wonderful one!... Read more
Buyer
10th Jul 2024 (6 mo. ago)
M Shod
I would recommend Shemron to everyone and anyone. Made the process feel smooth and easy and relatively stress free!... Read more
B Mead
Excellent individual agents, namely Shemron Mark, but I do not rate the Hoowla app or the Sales Progressor who was allocated to us. Terrible communications and slow updating of the app from this person. That aside, overall, Acorn gave a good service from the first meeting with Jake who I found very professional, through the process with Shem dealing with our buyer who was quite awkward at times through to the exchange then completion. Recommended company but not app.... Read more
Seller
11th Jun 2024 (7 mo. ago)
C Balmer
Shemron, when working at the Catford office was always pleasant to deal with as well as being efficient and ultimately successful. Highly recommended.... Read more
21st May 2024 (7 mo. ago)
I am really disappointed about the service.i arranged to viewing with them for a property and officially accepted my offer. I have done the anti money laundering check they requested.following day i received a email saying another customer made higher offer than me from different acron office. After officially accepting my offer nearly more than one week i started all my paperwork .
I have spent lot of time and money for this. So i didn't have much options but to ask to match the other customer offer. I didn't get any a response for two days.then i received a call saying they will speak to the seller.later get a disappointing call saying they will moving with the new customer. I felt the whole thing was very unprofessional and disrespectful and very disappointing. Wasted my valuable time and money on this.... Read more
Buyer
13th May 2024 (7 mo. ago)
M timsina
I'm deeply disappointed with the service provided by the estate agent during my property transaction. Despite my offer being accepted, critical issues arose, including the discovery of an illegal extension with an asbestos roof, which made the property ineligible for a mortgage. This led to financial losses exceeding £1100 for various non-refundable expenses such as ID verification arranged by the estate agent, solicitor fees, and surveyor costs. Additionally, the unprofessional conduct of the director, Jake, who abruptly ended communication during important discussions, added to my frustration. I'm actively seeking ways to address these issues and recover my losses.... Read more
Buyer
18th Feb 2024 (10 mo. ago)
Although early days, Acorn Bexleyheath via their network of branches managed to get us an offer on our property for the asking price after just over 2 weeks, our previous agent had 50 viewings at our house over 19 weeks without a single realistic offer!
Photos were very good, team had energy and a different approach to selling. Would highly recommend... Read more
Seller
23rd Nov 2023 (1 year ago)
Sumit
A big shout out to Louise & team - we are very pleased with a fast and smooth transaction - thank you!... Read more
15th Oct 2023 (1 year ago)
C J
A big thank you to Louise K and team, for a job well done. It was such a joy to work with you - we felt we were in good hands from day 1. Glad we chose to pitched our tents with you.
THE ACORN GROUP truly works as an effective, efficient and responsive team. Your professional expertise, support, thoughtfulness, smoothened and quickened the entire process. Would gladly recommend you at every given opportunity. Xx... Read more
22nd Sep 2023 (1 year ago)
N Abrahams
Alfie has been extremely helpful and so professional. He has been able to answer every question I've had without hesitation and had followed up several times to see that I was happy with everything. I cannot fault the service we've received.... Read more
17th May 2023 (1 year ago)
D Butcher
Fantastic. Highly recommend Louise was excellent, very professional and considerate throughout the entire process.... Read more
10th May 2023 (1 year ago)
A Suthar
Wish i had Zero star option to pick... i recently closed my tenancy and was chasing for deposit .. got zero details on TDS process and had to do multiple follow ups to get to the details .. very poor level of service as a professional letting agency..!... Read more
Tenant
10th Feb 2023 (1 year ago)
A sinha
We worked with the acorn Bexleyheath branch to buy our first house. Our experience was incredible. Louise King is a very calm, patient and lovely person to deal with. She always answered our smallest of questions in a very clear manner. We never felt as if we were alone in this purchase. Thanks Louise, you made it look easy! We have no hesitation in recommending the acorn Bexleyheath branch.
- Abhi... Read more
Buyer
3rd Feb 2023 (1 year ago)
So glad I chose Acorn when selling our house in Bexleyheath. Daniel Langiano was a pleasure to work with, always going above and beyond to keep me informed throughout the whole process, and was always quick to inform me when I had any queries.
I'd definitely recommend Acorn/Dan to my Bexleyheath friends. It's just a shame 99% of other estate agents aren't quite as helpful, as we've been proven by the estate agents our seller is using for the house we are buying.
Thanks so much Dan!... Read more
Seller
24th Jan 2023 (1 year ago)
A Barber
So glad I chose Acorn when selling our house in Bexleyheath. Daniel Langiano was a pleasure to work with, always going above and beyond to keep me informed throughout the whole process, and was always quick to inform me when I had any queries.
I'd definitely recommend Acorn/Dan to my Bexleyheath friends. It's just a shame 99% of other estate agents aren't quite as helpful, as we've been proven by the estate agents our seller is using for the house we are buying.
Thanks so much Dan!... Read more
Seller
24th Jan 2023 (1 year ago)
A Engsub
Dear all team Acorn and specially Madeleine, thank you so much for everything that you’ve done for me. As a first time buyer , I’m writing from my first home now thanks to her. Feeling so happy and so lucky that I’ve found her.She is so professional,responsible,helpful and kind person. She even recommended extremely good Solicitors and Mortgage Advisor that were working hard for me together. They were all very quick in answering my calls and emails.
Highly recommended!!!
Thanks...
Robert Veljanovski... Read more
Buyer
22nd Jan 2023 (1 year ago)
L Tsang
My experience with Acorn has been positive in helping me find my first property. Louise has also been good and accomodating in this process, being helpful whenever I called and being considerate to check any enquires I had. Overall, I am happy with Acorn and and their services.... Read more
Buyer
19th Dec 2022 (2 years ago)
L David
I would highly recommend Louise and the team from Acorn. They are professional, friendly and are very responsive. They ensured I was updated constantly and got the deal closed in a matter of weeks!... Read more
28th Nov 2022 (2 years ago)
J PGA
We used Acorn to both sell our property and purchase our new home.
The service was absolutely fantastic both from the initial valuation and viewings with Dan. Expertly guided through the stressful ups and downs with Payge and Jake, right up to completion with Kevin. (I’m sure I have forgotten others who played an important parts too).
Thank you all so much... Read more
Seller
22nd Nov 2022 (2 years ago)
A Isaacs
Louise has been a great agent and has been very helpful on our journey of buying the home of choice.... Read more
Buyer
14th Nov 2022 (2 years ago)
A :~(
The whole team, Louise, Jake and particularly Josh were very helpful. They never stopped until the sale went through. They did the best they could to make it happen.... Read more
Seller
10th Nov 2022 (2 years ago)
M Uddin
Absolute pleasure working with Kevin. He went over and above to make the transaction work. Look forward to working with Kevin in the near future.... Read more
30th Oct 2022 (2 years ago)
M Bosco
My Fiancé and I had a recent property viewing with Jacqueline from Acorn. We have carried out a few viewings with various agents now however, Jacqueline’s service stood out, she was friendly, extremely helpful and very knowledgeable about the property and the area.... Read more
7th Sep 2022 (2 years ago)
M ADHIKARY
Thanks to Jacqueline Bissett, Assistant Manager, The Acorn Group, Bexleyheath, for making our recent properties search experience great.... Read more
5th Sep 2022 (2 years ago)
F Amusu
Daniel Langiano was instrumental in the successful sale of our house. He guided us through the process expertly from the very start and always kept us updated on progress with the sale. He remained a calming presence when things got stressful, as house moves sometimes do. We would not hesitate in recommending him to anyone who wants an expert hand to guide them through the sale of their property. He's a star!... Read more
Seller
22nd Jun 2022 (2 years ago)
H Haze
Jacqueline Bissett was professional and swift with communication. She provided quick response and kept us updated at every single step. The whole process went very smoothly, we are very happy with the service provided. Also, would like to thank Daniel Langiano for all his help during the contract exchange process. We would highly recommend Acron Bexleyheath to all future buyers.... Read more
Buyer
6th Jun 2022 (2 years ago)
L nencini
I thoroughly recommend Acorn, I was selling a property. Everyone I dealt with was friendly, attentive, informative and professional.
Jackie was fabulous, reassuring and supportive in all aspects of the sale. Many thanks to all at Acorn.... Read more
Seller
6th Jun 2022 (2 years ago)
D KADEL
Jacqueline Bissett made our offer process very simple. Having being in the market as a purchaser and having dealt with other estate agents and how tricky it could , Jacqueline and Acorn were outstanding! The viewing was detailed and very assuring ! Always greeted with a smile and answered all queries with genuine enthusiasm! She has also assured me that she will look after all our needs and questions until completion! That has given us every reason to recommmend this company with confidence !... Read more
Buyer
20th May 2022 (2 years ago)
lukegen
Long winded process with sellers but Jacqui was first class throughout. A great credit to the Acorn team. Excellent communication and responsiveness, always felt she was 100% on top of everything.... Read more
Buyer
27th Mar 2022 (2 years ago)
D Vitalis
Taylor was very helpful and polite. She’s very good at what she does and made my move in process with my partner very comfortable... Read more
Tenant
16th Mar 2022 (2 years ago)
P Nwachukwu
Enjoyed support from the team. Good communication - Jacqueline Bissett made viewings a pleasant experience. Her brilliance and professionalism was outstanding. Thank you!... Read more
10th Mar 2022 (2 years ago)
M FINNEY
We will recommend you all to go with Acorn. The Assistant Branch Manager was very helpful together with his staff at GRAVESEND Office. They are always in touch.
Also, I want to say ‘Bravo’ to one of their Sales Progressor Josh ????????whom we’ve never met but was absolutely brilliant, he always gives us updates and make sure both parties are okay. We do appreciate you all. Thanks... Read more
5th Mar 2022 (2 years ago)
ThomasD
Excellent service with friendly staff (Jacqueline Bissett has been handling my case) and always willing and able to provide support along the way.... Read more
2nd Mar 2022 (2 years ago)
T Joannou
Katlyn was great! Very happy with the way she handled the purchase from start to finish... Read more
Buyer
26th Feb 2022 (2 years ago)
S laws
Jake and the team were fantastic throughout the process. We initially had problems with our buyer, however Acorn managed the whole thing amazingly. Would highly recommend Acorn and more specifically the Bexleyheath branch. Excellent!... Read more
25th Feb 2022 (2 years ago)
D Webb
This is the second time we’ve used acorn to sell a property of ours. Not only did they provide a great service, they sold our property within a matter of days of being on the market and at a value we didn’t believe we’d achieve. They kept us up to date throughout our sale contacting us every step of the way.... Read more
Seller
11th Feb 2022 (2 years ago)
S Waller
We used Acorn after an unsatisfactory experience with another agent. Thus far Acorn staff have been attentive to our needs and very helpful and professional in our dealings with them. The photographs and presentation of our property was streets ahead of our previous agent and helped us achieve an improved price with an enthusiastic buyer. The viewings were managed very well and all prospective purchasers given a comprehensive tour.... Read more
Seller
8th Feb 2022 (2 years ago)
V gunda
It was a smooth experience with Acorn Bexleyheath Estate Agents when I bought a property. I would like to say a massive thank you to all the staff, especially Katlyn, Louise and Jake Blackman. I will definitely recommend Acorn. Thank you.... Read more
Buyer
21st Jan 2022 (2 years ago)
E Hampton
I cannot thank Jake and his team enough for the work they put into the sale of my property. They certainly earned their money! I would wholeheartedly recommend Acorn.... Read more
Seller
21st Dec 2021 (3 years ago)
P Florin
(Translated by Google) professional team i will recommend
(Original)
profesional team i will recomand... Read more
17th Dec 2021 (3 years ago)
J Pierre
Great service. Made sure deadlines were stuck to and kept me in the loop more than my solicitor.
** Update 2021**
Used Acorn again and selling through them was even better. Amazing work... Read more
Seller
8th Dec 2021 (3 years ago)
S Edwards
Staff within Acorn Bexleyheath have been very professional during the stressful time when selling a property. They have provided endless updates and offered their admin resources when requested to enable the completion of paperwork.... Read more
Seller
30th Jul 2021 (3 years ago)
M M
Very grateful to Jake and team for bringing to a successful completion a long winded sale. The lessons we learned is that it pays off to have cash offers rather than long chains and to leave it to professionals to sort everything out. We have no hesitation in recommending Acorn. Our thanks to. Jake and Acorn... Read more
Seller
26th Jun 2021 (3 years ago)
M Odell
What can I say truly exceptional service. Katlyn was dealing with my move and kept me informed daily. She also dealt directly with the seller of my future home. Without her help i am convinced the move would of taken a lot longer. Always cheerful and very professional. My son told me to choose Acorn and so very happy that i did.
Thank you Katlyn will always remember you, truly a star.... Read more
Buyer
28th May 2021 (3 years ago)
S Tia
Impressed by acorn estate agents. Called me every week with an update, together with ease of contacting them and always going over and beyond to help
Would truly recommend acorn estate agents... Read more
5th Apr 2021 (3 years ago)
B shahi
I’m super happy with Katlyn. She is super professional and she knows what she is doing .
Simple amazing and massive thank you to Acorn Bexleyheath team.... Read more
1st Apr 2021 (3 years ago)
R Madan
Acorn have been wonderful from start to finish. Would highly recommend! Very professional and responsive. Big thank you to Katlyn and Jake especially! Thank you for all your hard work.... Read more
1st Apr 2021 (3 years ago)
L mullin
Taylor has been very supportive and helpful through the letting process , answered all calls and kept us updated at all times.... Read more
Landlord
19th Mar 2021 (3 years ago)
C Laxton
Service we received from Acorn was great. They were always available, professional and did as they said they were going to. Louise was on top of the sale and assisting in moving things forward or following up as required.... Read more
4th Mar 2021 (3 years ago)
T Dixon
We recently sold our house in Bexleyheath with Acorn. Louise was our agent, and I must say that she had the patience of a saint. Selling a house during a pandemic was never going to be easy, but this proved to be a far from straight forward transaction, with various problems up and down the chain. Despite having to deal with a grumpy old man (me) on a more or less daily basis, Louise remained cheerful, professional and positive through the whole process. Her and the rest of the Acorn team worked tirelessly to get us to where we wanted to be and I really thank them for this. I would thoroughly recommend Acorn to any prospective sellers. Thank you again... Read more
Seller
1st Mar 2021 (3 years ago)
C Hayes
Excellent service from Katlyn. Constantly updated throughout and followed through. Great and chasing all parties when needed. Very helpful. ????????????... Read more
1st Mar 2021 (3 years ago)
N Selby
Had tried to sell our property with another agent prior to using Acorn without success. Acorn offered a really professional service and communication was good. Matt King was really helpful and kept us updated every step of the way! He helped to ensure we met a tight deadline to exchange. Would definitely recommend Acorn if you are looking to sell your property.... Read more
Seller
28th Feb 2021 (3 years ago)
L P
My first property transaction and dealings with estate agents was over 40 years ago. I've since bought and sold a number of properties in the UK and 2 other countries. Matt and Katlyn at Acorn were superb, the best I've encountered. Professional, hard working and personable. They kept my sale on trackand I'm glad I engaged them and Acorn's.... Read more
Seller
27th Feb 2021 (3 years ago)
V Hall
I have nothing but praise for the service I received from Matt and Kaitlin at Acorn. It was a long and stressful process as we lost our first buyers but they continued to be pro active and highly communicative throughout. They were at all times professional and yet very approachable with calm and knowledgeable advise. Thank you both for all your help and support. I have already sung your praises to friends and family and will recommend you in future.... Read more
Seller
27th Feb 2021 (3 years ago)
N Aygun
Matthew King has been brilliant through the whole process, from the start to finish, very helpful, supportive and professional. He replied to messages, called back promptly and always took the extra mile to make things happen. Its been an absolute pleasure to deal with him ! Thank you very much Matt !... Read more
27th Feb 2021 (3 years ago)
S Mudeweti
Lovely service. Very effective communication and everything was completed promptly. Definitely recommend... Read more
25th Feb 2021 (3 years ago)
R Phillimore
What can I say? Matt King was an absolute gem! He worked tirelessly to ensure the exchange on our property in some tricky circumstances. He always answered calls and emails, and on the odd occasion he wasn't available he always called back. He was honest and trustworthy, and we can't thank him enough for the hard work and time he has committed to our property purchase. Highly recommend, the best estate agent we have encountered over the years.... Read more
Buyer
28th Jan 2021 (3 years ago)
O Oshunubi
I could not be more than happy using Acorn to sell my house. I received
an offer just on one view from a serious buyer.
Matt King was God sent, I just cant imagine what I would have been
able to do without him.
Matt took all processes involved professionally and the supports was just
more than what I could have paid for.
Matt would return my calls and emails even at odd hours, nothing was
too much for him ,I felt so comfortable dealing with a real human.
He understood all my worries and he would always go beyond not only on
my sales, but also on my onward purchase.
We would not have been able to buy our dream home without his
supports.
Thanks Acorn and most especially I just cant thank Matt King enough for
all.
Femi... Read more
Seller
27th Jan 2021 (3 years ago)
O Akindele
Dealing with Matthew was great as even though he wasn't fully responsible for my property directly he was keen happy to help from the very day we spoke and until the very end. Very glad to have worked with him... Read more
12th Jan 2021 (4 years ago)
D Hall
Great estate agents who kept us informed throughout the whole process. Very professional and well run, thanks to Matt and Kaitlyn we had a very smooth moving process from start to finish. I would definitely recommend 5*... Read more
19th Dec 2020 (4 years ago)
P N
Good Service received from Acorn especially Jake and Katlyn, they answered queries I had in a timely manner. They made a nerve-wracking experience of being a new property buyer bearable.... Read more
Buyer
14th Dec 2020 (4 years ago)
L Jones
Matt Ming at Acorn was very helpful all the way from start to finish with our house move . Very professional at all times and pushed when he had to to get things done . Would definitely use Acorn again . Also he was very patient as we had a couple of abortive sales and kept our buyers informed of what was happening. Overall a pleasant experience although stressful . Again Thankyou to all at Acorn and a happy Xmas to you all Lynne Jones... Read more
Seller
28th Nov 2020 (4 years ago)
J Cook
I would like to thank the team at Acorn Bexleyheath for all there help with selling my father's house they did a great job kept me in formed all through the process and were very helpful when problems arose. I would definitely recommend them. Many thanks.... Read more
Seller
5th Oct 2020 (4 years ago)
L A
Matt at Acorn sold my house despite all the mess that Covid caused! To include awkward buyers, incompetent solicitors and rude agents, Matt dealt with all these people and problems with ease! I am certain without Matt and the Acorn team my house would remain unsold for months! Thanks Matt. I will say though I had some dealings with Jake at the start and would not recommend him at all but Matt is a definate yes.... Read more
Seller
3rd Oct 2020 (4 years ago)
N Atkinson
We have had a terrible experience with this branch.
The negotiator we dealt with (Daniel) passed us from pillar to post, often ignored any correspondence, and strung us along right up to the day of moving.
After moving in, Acorn have allowed our landlord to breach the terms signed to on 3 counts and have made no effort to do anything about this, leaving us in a situation with no access to part of the property and now we have had to pay for storage elsewhere due to this.
Would not deal with Acorn again. An absolute shambles from start to finish.... Read more
Tenant
3rd Sep 2020 (4 years ago)
M Ashley
Mel Ashley
1 review
35 minutes ago
Positive: Professionalism, Quality, Responsiveness, Value
Cain Knight was so welcoming when he showed me round a property. He acted very professional when speaking about the property and went into great detail. I was very nervous about viewing the property as past experiences haven’t been great as I’m on DSS and most places wasn’t wiling to help me. Cain however was so helpful and didn’t judge me at all, as I felt other letting agents did. He went above and beyond to help. I would highly recommend. Thank you so much again Cain... Read more
28th Aug 2020 (4 years ago)
M Percival
we saw a bungalow listed on Rightmove, handled by Acorn, which was in our price bracket and fulfilled our needs. Acorn were able to arrange a viewing just as the coronavirus emergency was beginning. We put in an immediate offer which was accepted but then went into lockdown so everything went on hold. However once restrictions lifted, and Matt took over our purchase, everything was handled well. Matt kept us informed of everything as it happened, and was reassuring when we appeared to hit snags. He was unfailingly polite and friendly and we really appreciated all he did... Read more
Buyer
14th Aug 2020 (4 years ago)
M Valungan
Thank you Daniel! We are in the process of renting through Acorn Bexleyheath and it's all going really well. Wouldn't have found the house we wanted without Daniel's knowledge (we were initially supposed to see a different house that came off the market a day before) and support. Really professional and helpful team, you can actually talk to them on the phone (unlike other agencies that I think give out a fake contact number that no one ever answers) and they are very receptive to what the client is looking for. Keep it up!... Read more
Tenant
7th Jul 2020 (4 years ago)
S Tsang
Daniel Milligan and the Acorn staff's has been professional of assisting my letting towards my apartment that's why I have been using Acorn estate agent in the last two years. Thank you for your time and professionalism ????.... Read more
Landlord
5th Jul 2020 (4 years ago)
O Pywell
Over the course of the last week my partner and I have had the most fantastic experiences in dealing with Acorn Estates both in Bexleyheath and Welling High Street. This is not written lightly as we also dealt with all the local competition and Acorn shone out by a mile.
A person thanks to Daniel Milligan who is currently completing our Local Tenancy and has been outstanding and to Louise in Welling who set things in motion for us.
Great customer service, Great people and we are looking forward to further Great times ahead with Acorn.... Read more
Tenant
26th Jun 2020 (4 years ago)
A king
We definitely chose the right estate Agents to sell our home,they are professional,honest and great to work with will defo recommend.
Keep up the good work Acorn and special thanks to
Matthew king, jake Blackman and louise king
Miss you lot already
Antonia... Read more
Seller
8th Apr 2020 (4 years ago)
O Rudei
I am pleased to say that Matthew King has been of great assistance to me.helping found me a lovely house to buy. He has always got back to me with any answers to my many questions ????
It has been a pleasure working with him as many will know a stressful time.
Also his staff Bexleyheath branches wether showing me properties or just answering questions have been helpful , pleasant & polite.
Would definitely recommend using Acorn Estate Agents.... Read more
Buyer
2nd Mar 2020 (4 years ago)
J Russell
Very helpful from the begain to end... Read more
2nd Mar 2020 (4 years ago)
P skinner
i give Acorn 5 stars for the service they gave me it was second to non
i had many problems during the sale of my property ,but Acorn helped to solve them and made things much easier , one person in particular went far beyond what was required of him Matt King he's a lovely person to deal with
If your looking to sell your property you won;t get better than Acorn
WELL DONE ACORN... Read more
Seller
8th Feb 2020 (4 years ago)
K Dee
Matt and the team worked extremely hard to keep to our agreed time scales at all times, and always kept us fully updated.
Estate agents have had a bad press, but this team at Acorn have moved with the times and provide a modern approach to buying and selling.
They have taken the anxiety out of moving home! Hats off to Acorn, and many thanks.... Read more
13th Dec 2019 (5 years ago)
K Ellison
I am pleased to say that Jake Blackman has been of great assistance to me.helping not only selling my house , but he also found me a lovely house to buy. He has always got back to me with any answers to my many questions ????
It has been a pleasure working with him as many will know a stressful time.
Also his staff & at both Welling & Bexleyheath branches wether showing me properties or just answering questions have been helpful , pleasant & polite.
Would definitely recommend using Acorn Estate Agents.... Read more
Seller
20th Nov 2019 (5 years ago)
J Griffiths
Slightly late in posting this review, but feel as though I have to say that buying a house through Acorn was difficult to say the least. Jake, who was their sales manager was rude and sarcastic, and would often avoid contact with myself or my wife to stop himself having to give us bad news, and would often send younger less experienced staff down to meet us at the property. The purchase did go through in the end, but I would never recommend using acorn estates to anyone, much better estate agents available in the area.... Read more
Buyer
12th Nov 2019 (5 years ago)
Maria
Very nice people in the office, happy to help you to find the perfect house,helpful whith documents and everything.
After you rent the property, they pass you to the management and here it starts your stress.
The management is really bad. They actually looks like they don't care about clients.,about your issues with the property..Actually you are on your own!
Really, really disappointed with management!... Read more
Tenant
16th Oct 2019 (5 years ago)
Helen
I would happily recommend Acorn to anyone looking to buy/sell a house - they have been excellent!
Before using Acorn I naively thought that Estate Agents simply found a buyer for a house....but even after securing the sale, Acorn worked incredibly hard managing the whole sale process, liaising with all parties and solicitors to ensure the sale progressed in a timely manner and without a hitch.
I have been thoroughly impressed with Matt and Jake’s professional and friendly approach. 100% recommend.... Read more
Seller
8th Oct 2019 (5 years ago)
K Brooks
This was my first experience of selling a property.
I would highly recommend Acorn Estate Agents, I dealt with the Bexleyheath Branch & have been highly impressed with their continued communication.
Matt King helped me endlessly, no question however naive was any trouble he assisted every step of the way.
Than you all at Bexleyheath
KB... Read more
Seller
24th Jul 2019 (5 years ago)
C Locke
Excellent service received from this office - Special thanks to Matt and Jake who went above and beyond to help us sell our home. It wasn't easy with developers hassling and lack of contact from solicitors but no matter what was thrown their way, they dealt with it and kept us constantly up to date. Wouldn't bother using anybody else in the area, we tried and got nowhere. Nothing but praise for this excellent team. Thank you so much Acorn :)... Read more
Seller
24th Jul 2019 (5 years ago)
D Storer
Amazing team. Supported me and my partner and we appreciate everything they have done for us.
Would recommend anyone to them.
Thanks guys.
Danielle & Matthew... Read more
23rd Jul 2019 (5 years ago)
S Peter
Louise has assisted me finding exactly what i asked for. She understands her clients' needs and delivers. Not to mention her wonderful personality which makes this process of finding a home much more stress free... Read more
21st Jun 2019 (5 years ago)
E Krzysztofik
If you need to sell or buy a house Matt is your guy! The best and the most reliable estate agents in the area! Highly recommended!... Read more
10th Jun 2019 (5 years ago)
L Marsh
We have found Acorn Bexleyheath Estate Agents to be excellent all the way through from the first visit to value our late mother’s house until the completion date.Jake and Matt have always kept us informed of anything we needed to know and have always been very thorough and efficient in answering our queries and resolving any matters very promptly.They have treated us courteously and respectfully at all times and have been very empathic over our sad loss.They have always been happy to listen about any issues we have had and have kept their promises to sort anything out, offering reassurance when we have needed it.They are both very friendly guys while at the same time remaining very professional As a result we have found that the whole sale process has been as stress-free as it possibly could be.We would definitely use Acorn again and will be recommending them.Thank you very much Jake and Matt and we wish you both and all your team all the very best of everything. Kind Regards Lynne and Kaye... Read more
Seller
23rd May 2019 (5 years ago)
S Sharma
Louise and Michael at Acorn were extremely accommodating. They have been professional and helpful at every stage and really gone over and above to provide a great service.... Read more
16th Apr 2019 (5 years ago)
R Cart
Very happy with 'Acorn Real Estate' were very efficient kind & understanding as it's our Family Home just sold after our parents passed so it was a very emotional time for us. I would highly recommend Acorn Real Estate Agents in Bexleyheath.... Read more
Seller
23rd Feb 2019 (5 years ago)
A pulling
Thank you to Jonathon for all of his hard work in the process of our purchase. Jon was attentive and helpful all the way through and made what was quite a stressful time as easy as it could have been. It was very comforting having someone we could trust and rely on.... Read more
Buyer
7th Feb 2019 (5 years ago)
I Ogie
Really helpful and friendly and Laurence Doucet, who was my main contact was extremely helpful and professional. She made the whole process stress free and was responsive when you called her. I would recommend her...... Read more
8th Jan 2019 (6 years ago)
B Blanchard
The sale of my property was not as straightforward as it might have been; however Jonathan showed great patience in getting the sale over the line.... Read more
Seller
19th Oct 2018 (6 years ago)
C Hill
ACORN BEXLEYHEATH ESTATE AGENT
JAKE & JAMIE very impressed with the service we received right from the start with our property purchase. They both provided an excellent professional service, updating us regularly throughout the whole process, we would highly recommend ACORN ESTATES. Big thank you to them both.... Read more
Buyer
17th Aug 2018 (6 years ago)
D Debski
Very professional, experienced and friendly Team:) Always ready and happy to help!! Great service!!... Read more
11th Jul 2018 (6 years ago)
Z Nichols
Jake and John at Acorn have been amazing the whole way through the process of selling our house. Best estate agent I have used, they were on top of it the whole way through - thank you... Read more
Seller
17th May 2018 (6 years ago)
S Buckle
We had quite an unusual situation but Acorn understood our requirements and found the best buyer to match our needs. A positive experience.... Read more
Seller
11th May 2018 (6 years ago)
V ionut
It takes 37 days to refund my deposit!!!!!!!!... Read more
Tenant
1st May 2018 (6 years ago)
G finch
Five stars. *****
I have just completed the sale of my property through Acorn estate agents, Bexleyheath branch.
The service I received from the first visit by Jake to the day of completion was first class.
In the initial visit, Jake explained the procedure and options, the publicity and pricing. I had all ready met several other local estate agents but knew quite quickly that I wanted to go with Acorn.
Once appointed to sell my property, they didn’t disappoint at any point in the sale. I liked the fact that they followed instructions as given, were aware that I worked shifts and i felt confident in the branch team to pass on messages and show clients around my property when I couldn’t attend.
Hayley and Jake worked tirelessly to chase solicitors, the landlord and management company to keep the sale progressing smoothly, as the sale was leasehold (notoriously slow and difficult) and we also had 4 parties and their solicitors to contend with.
I was updated with progress on a regular basis and advised how I could speed things up if log jams arose.
They were in contact constantly, with the different parties, so each person knew they were aware they were the next obstacle to progressing the sale and Jake and Hayley managed to achieve results by building professional but friendly contacts with all the parties involved.
I have to say that before this I viewed all estate agents much the same and not very highly either, but selling with Acorn, Bexleyheath has shown me they are not all alike. Acorn were professional but genuine, working efficiently and informative without being a nuisance or annoying.
I have all ready recommended Acorn to friends and that has been the same all the way through this process. I would not hesitate to use them again.
Many thanks to the whole team.... Read more
Seller
21st Apr 2018 (6 years ago)
S Kazandzhiev
Both Jack and Jonathan were extremely helpful and patient throughout. The Acorn team were very supportive and encouraging offering excellent service - I was made to feel important!... Read more
17th Apr 2018 (6 years ago)
S Smith
Very good experience from start to finish. Jonathan was excellent in his communication and kept us informed of all the developments all the way through.... Read more
11th Apr 2018 (6 years ago)
M fitzgerald
Fantastic service from everyone at Acorn Bexleyheath....... lead extremly well byJake the manager, such a profesional guy.
Acorn sold our house after 3 viewings and helped us find our new home. If you are reading this review, dont even think about going with any other estate agents in the area , you need to go with Acorn !... Read more
Seller
31st Mar 2018 (6 years ago)
B Grice
A very professional service from start to finish... Read more
28th Mar 2018 (6 years ago)
R Whyte
Good communication and support through a challenging sale, made more difficult as I now live overseas. Jake couldn’t have been more supportive and flexible.... Read more
Seller
27th Mar 2018 (6 years ago)
W gorman
Our buying and selling experience was somewhat of a rollercoaster! Throughout it all the staff at Acorn have been fantastic, especially Jake who put up with my endless phone calls, txts and emails! They remained completely professional and kept us up to date with everything the whole time. Would definitely recommend ????... Read more
Seller
31st Jan 2018 (6 years ago)
Z Morgan
Very helpful and efficient! The team at Acorn made buying my first home a joy! Highly recommended!... Read more
Buyer
30th Jan 2018 (6 years ago)
P Norcott
We recently used Acorn in Bexleyheath to sell my late mother's house. We found Jake and Jamie and the rest of the team extremely professional, helpful and very understanding. It was not the easiest of houses to sell as it was in need of updating. We didn't live in the area and had to rely on Acorn carrying out all the viewings and selling the house without us being at hand. They kept in touch and updated us as to the situation throughout the sale. We were very pleased with the outstanding service we received from them.... Read more
Seller
9th Nov 2017 (7 years ago)
J L
We decided to use Acorn services because they were able to demonstrate their knowledge about our local market, they worked very hard throughout the selling process, and we was very impressed with their service nothing was too much for them. I would have no problem recommending them, in fact I have already done so with a familiy memeber.... Read more
Seller
31st Oct 2017 (7 years ago)
A Griffiths
Acorn were supremely helpful in our house purchase and sale, offering a fair estimate on the sale price, sage advice throughout the process and keeping us updated as everything went through. I would highly recommend them.... Read more
Seller
31st Oct 2017 (7 years ago)
L Green
I needed to find an estate agent in a convenient place to sell my late father's house. Acorn happened to be right next door to my solicitors. Friendly helpful staff. Jake Blackman was assigned to deal with sale. He was very compassionate and understanding and kept me up to date with progress. Kept in touch with solicitor to push things along. The house sale went very smoothly. Would definitely recommend them and I would use them again. without hesitation.... Read more
Seller
28th Oct 2017 (7 years ago)
J L
i had a good experience with them, they were able to take what i asked for and found products that fit the criteria(some thing that most did not). During the actual sales process they were able to chase when things stalled and getting it flowing again. all in all good experience and will be going back to them first when its time to upgrade a couple of years from now... Read more
Seller
26th Oct 2017 (7 years ago)
J R
Purchased a property being sold with Acorn. Strong communication, both in terms of frequency and timeliness. Jake took ownership of the process and got things across the line, including proactive management of professionals and others in the chain. This makes a valuable difference when you have other priorities that need your attention e.g. job/family.... Read more
Buyer
16th Mar 2017 (7 years ago)
Z Daily
Billy let my property, was very professional and efficient, would defiantly recommend... Read more
Landlord
15th Mar 2017 (7 years ago)
N Amirthanayagam
Jake and his team were very pro-active and helpful, I would definitely use them again if the need arises.... Read more
18th Feb 2017 (7 years ago)
D Kerai
Dealing with Acorn estate agent always been great pleasure as I get response quickly for the queries that i raise with them. Dominic and Jake in Acorn at welling and bexleyheath branch have been much helpful in selling the property by providing regular feedback. Thanks alot.... Read more
Seller
8th Feb 2017 (7 years ago)
D Klimek
We bought a bungalow via Acorn Bexleyheath and was looked after throughout the whole process. The mortgage was arranged with their Start Mortgage brokers and they also come highly recommended. Jake was always available on the end of the phone and they maintained the delicate negotiations between us (as a buyer) and the seller very well, with all parties happy.... Read more
Buyer
6th Feb 2017 (7 years ago)
R Shrestha
We are really happy with his teamwork .they are very hard working he always reply our emails and calls him name is jake(the branch manager of bexlyHeath ) he help me buy house begging to ending so I appreciate him work in my bottom of my heart and I recommend to all my families and friends to go there... Read more
Buyer
3rd Feb 2017 (7 years ago)
M Ward
Absolutely brilliant from start to finish. Jake (the branch manager there) looked after the whole process, and got me above asking price for my house in Bexleyheath, literally a day after it went on the market. Emails and calls always answered straight away, couldn't ask for anything more.... Read more
Seller
3rd Feb 2017 (7 years ago)