C morris
My wife Sophia Skyers and I want to express our gratitude to all at John Payne Estate agents in Plumstead. They have been an oasis of calm, and professionalism at all stages of our house sale. We have no hesitation in recommending John Payne highly to anyone wishing to sell or buy a home. A+++++++... Read more
Seller
3rd Jul 2025 (7 days ago)
S Skyers
I am at a loss for the right words. The service we received from John Payne in Plumstead was, quite simply, outstanding. From the valuation through to exchange of contracts we were met with kindness, courtesy and a standard of professionalism without precedent in our experience. A wonderful staff team. Thank you William, Christopher, and Nathaniel. Buying a house is such a stressful undertaking but I guarantee you, if you choose John Payne, you can leave all the worrying to them. The buyers of our house are absolutely lovely. It is nice to know our family home will be under the guardianship of such wonderful people. If we gave you ten starts, it would not be enough.... Read more
Seller
2nd Jul 2025 (8 days ago)
N Oli
Really appreciated.. William is very helpful... Read more
2nd Jul 2025 (8 days ago)
R RRT
Great experience ????????????
Definitely recommend
Thank you so much ????... Read more
27th Jun 2025 (13 days ago)
G Hastings
Had the pleasure of dealing with William Chidley when I was out viewing. Didn’t buy through him but he was very helpful throughout.... Read more
8th Jun 2025 (5 weeks ago)
B Jones
Will was amazing at helping us find our dream property, his knowledge and experience where invaluable when helping us find the correct property, he knew so much about the market and what's happen like no agent I have ever experienced before. Such a pleasant and enjoyable experience all the way from start to finish. Highly recommend.... Read more
22nd May 2025 (7 weeks ago)
R Wooster
I had a great experience working with Nathaniell during my property search. He was professional, attentive, and always went the extra mile to keep me informed and answer my questions. His friendly and approachable nature made the entire process so much easier. Highly recommend Nathaniell if you’re looking for someone who genuinely cares and provides exceptional service.... Read more
12th May 2025 (8 weeks ago)
R Cavill
I had a fantastic experience with William and Nathaniell! They provided excellent service from start to finish, always staying in touch and offering helpful support throughout the entire process. Their dedication in ensuring the conveyancers stayed on track really made a difference. Highly recommend!... Read more
25th Jan 2025 (24 weeks ago)
L Piper
Excellent service from start to finish! Communication was very clear and everything was articulated in a professional and friendly manner. Would highly recommend using this Estate Agency to all. William Chidley was my personal contact, he was exceptional throughout, very knowledgeable and approchable which made for a good working relationship. Many thanks a job well done.... Read more
29th Nov 2024 (7 mo. ago)
H Hawk
We used John Payne to sell our property. Within days of listing the property it was sold. I interfaced with Nathaniel, William and Christopher. They came across as highly professional, responsive and knowledgeable. We were provided support and advise throughout the sale process. I would highly recommend their services.... Read more
Seller
23rd Nov 2024 (7 mo. ago)
davegerardmusic
Nathaniel and Oliver we're really helpful in finding us a house we love and making the process as straightforward and easy as possible. Would recommend whether buying or selling!... Read more
Great service... Read more
Seller
6th Oct 2024 (9 mo. ago)
A Kucinskaite
Hi,
Is almost all properties marked as "let agreed"- so, why they are on the page? You don't have anything else to advert?! Very strange web pages. I was looking in Plumstead area and Woolwich - all of them is marke as "let agreed" - why they are still on the page for letting??!!
Take those out and don't miss lead.
Very poor service,seamed a good company, but now I don't think so.... Read more
22nd Jun 2024 (1 year ago)
A Wyer
Smooth process of buying my new house and home in Plumstead with the excellent help of Nathaniel from John Payne. Nathaniel was always available to talk with his good nature and attitude at all times. Reducing some of the inevitable stress that comes with moving was what I hoped and Nathaniel and John Payne Estate Agents delivered on that.... Read more
Buyer
5th Apr 2024 (1 year ago)
S Barron
Acorn Estate Agents managed our property and the sale of our property long distance. Not only did they find us a wonderful tenant, but were also very easy to work with, and worked hard to sell the property in a difficult market. Highly recommend.... Read more
Seller
11th Dec 2023 (1 year ago)
J Woolf
We received excellent service from William Chidley
He was very helpful and kept us up-to-date all the way through the process
I would definitely recommend them... Read more
10th Dec 2023 (1 year ago)
A Aliced83
A first class branch team. Will, Nathaniel and Robin. Excellent communication throughout and would highly recommend as the best in the area. Thanks guys.... Read more
22nd Nov 2023 (1 year ago)
M Luu
Robin was excellent as our estate agent, he guided us through the process smoothly as first time buyers. He was proactive and always on the ball! John Payne is the best estate we have dealt with to date. Highly recommend... Read more
Buyer
23rd Jul 2023 (1 year ago)
L Towner
Fantastic job! Was a pleasure working with Robin. Made the whole process of selling our house completely stress free. Would highly recommend using John Payne.... Read more
Seller
22nd Jul 2023 (1 year ago)
Z giri
One of the best estate agent around the area. Robin has being really a great help throughout the whole process while purchasing the house. He is very friendly and easy to go on with he does his best and helps you with all the queries. A perfect person to help you in any hectic situation.Would recommend this place and Robin10/10.????????... Read more
Buyer
21st Jul 2023 (1 year ago)
Sam
John Payne has been a joy to work with. They have been professional and accommodating thoughout the process of selling my property.
Robin has gone above and beyond to get any issues resolved and has delt with all parties to get the sale done.
Highly recommended.... Read more
Seller
19th Jul 2023 (1 year ago)
P alpha
Robin was amazing extremely patient professional and helpful. Navigated the purchase of a BTL property in Thamesmead.... Read more
Buyer
17th Jul 2023 (1 year ago)
S Webb
Excellent service from start to finish. Nathaniell was a delight to work with. He would only put solid prospective buyers forward and was pro-active at all times. Despite a challenging market environment he managed to sell my house within 10 days - at asking price. I highly recommend Nathaniell and the sales team at John Payne Plumstead.... Read more
Seller
10th Jul 2023 (1 year ago)
S Patto
William and the rest of the staff have been excellent throughout a rather drawn out sale of my property. I experienced numerous issues and delays (none of which were the fault of the estate agents I hasten to add), and the way William dealt with them, assisted and liaised with solicitors, he went well above and beyond his normal duties. I wouldn’t have any hesitation in using William again if I had the opportunity. Excellent. 10/10.... Read more
Seller
26th Jun 2023 (2 years ago)
G Vincent
Fantastic team.kept well informed right through the sale of my house. Always polite and ready to answer any questions .Nothing was ever too much. Throughly recommended.... Read more
Seller
2nd Jun 2023 (2 years ago)
Sam
I had the best experience with Robin, I couldn’t have asked for better.
He was completely professional at all times , extremely personable and accommodated all my requests.
On the odd days where Robin was off work, his colleagues Nathaniel especially was always on hand to assist in Robin’s place.
Thank you so much Robin and team, the purchase couldn’t have happened without your hardwork and persistence... Read more
Buyer
12th Apr 2023 (2 years ago)
Jonathan
Professional agents that help both buyers and sellers find solutions. I was purchasing a property and received good support during the whole transaction period, which was unfortunately required due to not having the best lawyers on my side.... Read more
Buyer
7th Apr 2023 (2 years ago)
O Oroja
Right from the first day l met with William Chidley of JohnPayne Estate agent Plumstead High street , he was helpful and answered all my questions concerning selling and buying properties.He was forthright and businesslike.A top rated estate agent with lots of experience, l will recommend him again and again... Read more
Seller
27th Mar 2023 (2 years ago)
M Horrell
I have recently completed on my first property using John Payne in Plumstead and they were absolutely fantastic. Nathaniell was my estate agent and he couldn’t have been any better. It wasn’t an easy process due to multiple chains but his communication and help from start to finish made my life a lot easier. Thank you so much!... Read more
Buyer
27th Jan 2023 (2 years ago)
S Harley
Nathaniall is absolutely fantastic! So dedicated and responsive, he really goes above and beyond. We had a tricky situation with our purchase and he really took it to the finish line! Honest, trustworthy and timely responses. Would be happy to work with Nathaniall and his team again.... Read more
Buyer
26th Jan 2023 (2 years ago)
A Solomon
Very helpful and providing all the information need it. Well done!!!... Read more
26th Jan 2023 (2 years ago)
Ian
Acorn achieved my goals, quick and efficient service. Our sales progessor Dominic was fantastic and helped us at every stage of the process. The whole team are very helpful and pleasant to deal with. I would recommend Acorn.... Read more
Seller
26th Jan 2023 (2 years ago)
L Gaspard
For our first rounds of viewing potential properties to buy, Nathaniel was brilliant to work with!
He was very easy to talk to, listened well to our requirements and overall was a very positive experience!... Read more
Buyer
24th Nov 2022 (2 years ago)
M Rignall
Nathaniell was an absolutely lovely estate agent for us, flexible with viewings and helped us think about the right things when going through properties, really helped us!... Read more
22nd Nov 2022 (2 years ago)
Y Sam
We had a very complex case regarding selling our property and had used another estate agent previously with no success. We then chose John Payne (previously Acorn) who sent around a well-spoken and organised, Englishman (William/Plumstead branch) who is well-versed in his field. He was very realistic and didn't make empty promises, instead, he told the reality of the housing market and what we could expect to achieve. I think one of the differences with John Payne is their photography, very snazzy. Moreover, what we found most reassuring is the level of contact we had with Will. Always available to answer any concerns or questions we had, and believe me, we did bombard him with much of the latter. He held our hands (metaphorically speaking) right up until the exchange of contracts. From us to you, thank you.... Read more
Seller
11th Nov 2022 (2 years ago)
V kirk
So happy with every aspect of Acorn selling my house. I found the staff very professional yet friendly and very tenacious ! They certainly demonstrated positive & enthusiastic teamwork & I felt supported throughout the whole process. Thanks to you all for your hard work in securing my sale .... Read more
Seller
4th May 2022 (3 years ago)
A Fall
Acorn have been brilliant with letting my property. I choose them because they are the go to agent in the area for prospective tenants. They handle everything professionally and efficiently if anything does go wrong, it gets sorted quickly. In particular, Nathaniell has been excellent.... Read more
Landlord
13th Apr 2022 (3 years ago)
A Borges
Great service and respect with tenants.... Read more
Tenant
22nd Feb 2022 (3 years ago)
O Olaoluwa
They're very helpful, understanding and trustworthy... Read more
1st Feb 2022 (3 years ago)
O Training
Nathaniell at Acorn Plumstead has been an absolute pleasure to work with. My home was rented out within 2 days of being advertised and he lead the whole process from beginning to end to ensure I received a stress free service. There's nothing more than he could have done to help. Fabulous service.... Thank you... Read more
Landlord
1st Feb 2022 (3 years ago)
C Flint
We initially put our house on the market with another agent and had a dreadful experience. We quickly moved to Acorn Plumstead and have nothing but praise for how James handled our sale. We had an issue with Japanese Knotweed which James managed with our (potential) buyers brilliantly. We also had an issue with our chain which again was handled competently and professionally. All in all, our sales process was long and complex and we were glad that we had Acorn fighting our corner. Thanks for making us smile James, even when things got tough.... Read more
Seller
28th Jun 2021 (4 years ago)
A Winch
James and the whole Plumstead team have been fantastic from start to finish. James in particular stood out, not just because he was calm and honest with valuation, but his sensible and much appreciated advice through the whole process has helped us out immensely, especially when our original purchase property wasn't working out. We've had a few laughs along the way too!
Acorn achieved the sale over our asking price within very quick time. They come highly recommended.... Read more
Seller
24th Jun 2021 (4 years ago)
n
I first let my property with Acorn, plumsted Common in 2018. I had previously let with another agent in the area and ended up with an awful tenant. However, my experience with Acorn was second to none. Always kept on top of everything and absolutely never a single problem with the tenant. The management was fantastic and professional. When I decided to sell, Acorn were my go to agent. Their fees are fantastic for the service I received- I never felt worried or concerned about the process because they kept me informed the whole time. James and his team deserve 10/ 10 for their integrity , Professionalism, customer service and overall client dedication. Wholeheartedly recommend them for letting and selling.... Read more
Seller
1st Jun 2021 (4 years ago)
H N
Very helpful... Read more
22nd Apr 2021 (4 years ago)
S Agese

When I first met James Clow from Plumstead Acorn Branch, he walked into my home sat down and was on point with his professional persona & vast knowledge on selling houses. I knew he would sell my house! From that very moment I never even though of giving my house to any other Estate Agent. (A few others approached and asked but I refused all).
I decided it would be only James Clow at Acorn Plumstead branch, no one else.
In many ways Acorn is the perfect Estate Agent because they are actually an amazing one stop shop, they cover everything. James was the icing on the cake he was hard working, reachable, dedicated, detail oriented, good with people, and a knack for closing the sale. His excellent work and consistent results ensures that he made the sale of my beautiful house effortless and stress free.
I sincerely hope Acorn's top management's get to read this review because Jame Clow is truly a rear gem ????
Thank you & bravo James ???? excellent work.
Sincerely,
Sharrina Agese... Read more
Seller
16th Apr 2021 (4 years ago)
B Thomas
James Clow and the team did an amazing job selling our property. We couldn’t be happier with their service, we would thoroughly recommend the Acorn Plumstead team to anyone who needs an estate agent.
James kept us in the loop every step of the way. 10/10... Read more
Seller
6th Apr 2021 (4 years ago)
E Gooding
My husband and I are first time buyers and haven’t had the best of luck getting on the property ladder. With James all of that changed, from the first time we viewed our property to exchange, he was very supportive and guided us through the entire process. With the surge of the market due to the stamp duty holiday, he’s been quite busy but there was never a time I called or emailed and didn’t get a response from James. It really put us at ease as buying your first property is very nerve wracking, especial in the current climate
After trying to buy 2 times previously, we’re just so grateful to have finally become homeowners and to have been guided by such amazing professionals. Would really recommend listing your property with acorn and also buying a property from them, definitely one of the best London estate agents!... Read more
Buyer
31st Mar 2021 (4 years ago)
A Chudley
James and his team worked tirelessly to help sell our house, we were kept up to date with all developments and nothing was too much trouble. A very professional and reliable business.... Read more
Seller
12th Mar 2021 (4 years ago)
S Lord
I was very happy with Acorn and feel I got a professional service, helpful and all the staff were very attentive to all our needs. The service provided was excellent.... Read more
2nd Mar 2021 (4 years ago)
T Babe
It was so amazing how Nathaniell secured my new home for me . So direct and straight to business. No delay . And just in time for my plans and also a lovely place. They got me my specifications.Thanks.... Read more
12th Feb 2021 (4 years ago)
G Lewis
Moved into my new flat with the assistance of Nathaniel, fantastically professional, nothing hidden and everything laid out exactly as is. Took less than one month from viewing to moving in date. And even after they have checked in to ensure all things are okay.
Highly recommend as a first time tenant/buyer.... Read more
8th Feb 2021 (4 years ago)
F Ody
My complaints were promptly attended to most of time. Thanks to the team!... Read more
4th Feb 2021 (4 years ago)
E G
I would like to say huge thank you to Nathaniell for helping me to secure my new home! He met my requirements and facilitated the whole process so I could move in just in time for my birthday and Christmas! I was let down by another agent in London so I highly recommend Nathaniell and his team to anyone who’s looking for properties as they do not waste time in getting you the right place at the right price at the right time.Thank you!... Read more
Tenant
4th Feb 2021 (4 years ago)
L C
Toni was wonderful- kept us updated, lobbied on out behalf, and put up with a million questions from us. The whole team at Acorn really went above and beyond to help- thank you!... Read more
27th Nov 2020 (4 years ago)
T Ottingerova
I want to send a huge thank you to Nathanial for helping me move to my first place with my partner. I was terrified at first but it was really easy and quick. Any questions I had were replayed to within the same day couldn’t be more happy with the professionalism. Best company i’ve used to find a place and 100% will be using acorn if I ever want to move from my new flat(hopefully will stay here a long time). I can’t say enough great things, really lovely and helpful employees as well. Again thank you so much love my new place!!!!... Read more
Tenant
17th Aug 2020 (4 years ago)
R Ichaba
I would like to say a big thank you to Nathaniell Ward, for helping me through the process of acquiring a property with Acorn. I really appreciate the way you handled the process and remained transparent with me too, you really helped me through a stressful time. I love my new place and I'm looking forward to settling in. Thank you for also helping me create ideas on how to decorate the place too, the area and property is absolutely amazing and I really do love it.... Read more
Buyer
3rd Jul 2020 (5 years ago)
A Sanusi
It has been such a pleasant experience with Acorn on the purchase of our property.
James was the estate agent and he was very helpful throughout the process.
Thank you very much.
Keep up the Good work.... Read more
Buyer
23rd Jan 2020 (5 years ago)
J Singh
Hired Acorn to sell my house, Jacqui found a buyer the same day the property was put on the market which was amazing. The legal work took more time than normal but this was down to the solicitors. If you are thinking of selling your property, speak with Acorn first.... Read more
Seller
9th Jan 2020 (5 years ago)
S Robinson
We absolutely love Jacqueline. Acorn are lucky to have her. Very thoughtful and understanding. We have experienced pushy estate agents previously but felt Jacqueline was super professional and always had our best interests. Thank you ever so much for all your help.... Read more
3rd Jan 2020 (5 years ago)
P Shome
Jacqueline Bissett has been most helpful, patient and professional in dealing with Carlos Moreno and me in our search for a home. We have felt that she was always willing to go the extra mile to meet our needs. We look forward to continuing to work with her for Acorn listed homes as our search moves forward.... Read more
21st Sep 2019 (5 years ago)
J Chan
Jackie was our contact for house viewings. She was always helpful and professional. All the best.... Read more
19th Sep 2019 (5 years ago)
A Owede
I recently purchase a property from Acorn and I'd have to say that I received great service from James Clow, who was representing the seller. From day one, he has been absolutely amazing, in terms of communicating between myself and the seller of the property right through to the solicitors. Any issues I had to deal with the vendor, James would keep me up to date with the status of the situation. Any requests that I had, were promptly dealt with. Being a first time buyer, I was nervous at certain points of the transaction, but James reassured me at times. It's been a pleasure dealing with him and I hope to deal with him again in the future. Thanks... Read more
Buyer
11th Sep 2019 (5 years ago)
L coleman
James at Acorn particularly, but all of his team worked tirelessly on completing our sale. James had the foresight and determination to get it done so all parties were happy and would strongly recommend their service.... Read more
Seller
30th Aug 2019 (5 years ago)
M O
Acorn has been great! Jacqueline was very helpful! I would recommend their services to all... Read more
28th Aug 2019 (5 years ago)
S chandler
Cant recommend Acorn highly enough, James Clow is an absolute star and went above and beyond in what proved to be a difficult sale. Thanks James.... Read more
Seller
17th Jul 2019 (5 years ago)
Agnes
Thank you for being so friendly, approachable and informative Jackie! Fantastic service!... Read more
25th Jun 2019 (6 years ago)
N Fejzullahu
First impression when we join Accorn staff it was clear within the all selling steps procedures also with updated frequently have been pretty easy the people I dealt was first Mr Clow then Miss Tomanic and all the way through if I have to share this information with anyone who needs to sell their property you know what to choose Accorn Estate
Very pleased with the service... Read more
Seller
9th Feb 2019 (6 years ago)
T Bartlett
Fantastic service & kept me fully informed at all times... Read more
29th Jan 2019 (6 years ago)
M Robinson
Extremely professional service provided.
From the moment we contracted Acorn to sell our property the process was quick and painless.
The team at the Plumstead common branch were polite, accessible and very helpful. I couldn't recommend them enough.... Read more
Seller
4th Dec 2018 (6 years ago)
S L
Helpful, always at the end of the phone and made our purchase happen on time. Nicola helped us throughout and always a pleasure to talk to.... Read more
Buyer
3rd Dec 2018 (6 years ago)
H Al-Dhahir
Thank you Nicola and team for a smooth purchase. Nicola was professional, courteous and efficient and kept me informed throughout. I would be happy to use Acorn again.... Read more
Buyer
2nd Nov 2018 (6 years ago)
JustMeOM22
Having experienced other estate agents in the area, (Mann & Co, David Evans, Robinson Jackson) whom I had bad experiences with, Acorn were a high contrast in the service provided from start to finish. From finding buyers, showing them around, helpfulness, courtesy, professionalism to being available dluring the conveyancing process to mitigate when both sides of solicitors are slow and conflicting, which is highly valuable in such a stressful time for both buyer and seller. Thank you Nicola and team, I highly recommend Acorn to both buyers and sellers... Read more
29th Sep 2018 (6 years ago)
R Singhvi
Absolutely fantastic agents. We are so happy with the service provided. We were in the middle of a chain and Nicola and team have been absolutely spot on with everything.
I highly recommend the services of Acorn and with their fantastic selection of houses on the market, there is a lot of choice on offer.
Thank you Nicoa, James and Lizzie. Our kindest regards,
Rahul and Edyta Singhvi... Read more
Seller
18th Sep 2018 (6 years ago)
A Khan
The sales aspect of Acorn may be good but landlords or anyone wanting to let there property out please use another agent. Johnathon who I spoke to very unprofessional does not return your phone calls and clearly not interested in doing business... Read more
Landlord
9th Aug 2018 (6 years ago)
R Sarkar
During the sale process Nicola Tomanic was my point of contact and she was fabulous. She was very prompt and always got back to me. As a first time buyer I really appreciated how helpful she was. I would highly recommend her and Acorn to anyone looking to buy or sell a property in the Plumstead area.... Read more
Buyer
7th Aug 2018 (6 years ago)
A Mills
Top rate service from Acorn Plumstead Estate Agents. Nicola and James were superb we cannot fault them. Would use them without hesitation again. Thanks for all your hard work and help.
Anne and Chris Mills... Read more
12th Jul 2018 (6 years ago)
G Williams
This is my first experience of using this estate agent and their service has been impeccable from start to finish. Nicola and James have been extremely professional, amiable and honest from the beginning which has helped to make this a seamless process. I was always kept up to date with the progress of my purchase and assisted when necessary. I would highly recommend this estate agent and their staff when looking in the Abbey Wood/Plumstead area. Thank you once again. The best birthday present I have received!!... Read more
Buyer
24th Jun 2018 (7 years ago)
L Villa
I really felt Acorn have tried their hardest to manage the sale and purchase of my property, and it really couldn't have been better, with the least amount of stress involved. Nicola and James are highly professional and experienced agents and very helpful throughout. Thank you!... Read more
Seller
23rd Jun 2018 (7 years ago)
L Howard
Very helpful and courteous service. We had many viewers in the first few weeks, and a buyer was soon found. Issues resulting from the survey were resolved to both buyer and seller satisfaction.
Having two branches in Plumstead is a definite advantage.
I would certainly recommend Acorn as an agent.... Read more
Seller
22nd Jun 2018 (7 years ago)
G Francesca
I had the pleasure to work with Kelly Walsh which is a very kind and very seriously person. She kept me updated even when she was out of office. She lisent all my enquiries and she tried to do all the best for my and my fiance. I recommend it with delight because she knows how to do her job and how to make people to enjoy when they make a bussines with her agency. Acorn is very proud to have peoples like Kelly .... Read more
21st Apr 2018 (7 years ago)