Barnard Marcus - Battersea

Battersea

Barnard Marcus - Clapham

Barnard Marcus - Wandsworth Common

Barnard Marcus - Fulham

Barnard Marcus - Earlsfield

Barnard Marcus - Earls Court

Barnard Marcus - Southfields

Barnard Marcus

Rochford Stokes - Battersea

Bairstow Eves Countrywide - Battersea

Gordon & Co - Battersea

Lauristons - Battersea

Winkworth - Battersea

Foxtons - Battersea

They've have promised to do 12 weeks of contract when they first quoted but then pulled out to 20 weeks when contract to be signed - this is way off from standard terms by other agents. 
They didn't provide enough marketing efforts and always blamed something else e.g. property, market etc. 
And they didn't bring any results no activity they showed in the last 1.5 months of the contracts.
They booked viewings 7-10 days ahead only to cancel on the day, this happened several times - which doesn't feel it was a real viewing, not a good tactic to cover up bad performance !

Craig sold our flat for us quickly and we found him to be friendly, down to earth and good at his job. He suggested our flat to buyers who wouldn't have otherwise considered it but they loved it. Craig looked after the interests of both the buyers and the sellers throughout the process which isn't always the case with our agents.

Well done to Craig Dougan for rescuing us from a choice of properties we we thought we were stuck with. He quickly realised we wanted something more interesting and suggested the landmark building we are now happily in. He liaised through some tricky moments and managed to convince his client that we were the ones for them, while our own sale hiccupped. He did his job well and we got there in the end.

DO NOT USE THIS AGENT. I paid a holding deposit with the Lettings team and the landlord pulled out two days later for apparently wanting to move back into the property their self. Three months down the line, I still have not received my deposit back and the Lettings manager has made it clear “indirectly” that I will unlikely get it my money back. This is ILLEGAL! Cow boy AGENTS. I’ll be taking them to the property ombudsmen

Super efficient and professional service from the Lavender Hill branch. Special thanks to Roy and Craig for all their help in selling my flat.

Good Knowledgeable agents.  Would recommend ????

First class service from Craig and his team.Always on hand to help and advise on all aspects of the sale process.A special mention for Jill Parry from the progression team. liaised between both sets of solicitors and chased them when needed at crucial times.many thanks all round.

Overall very good service, special thanks to Craig, who was very responsive to my needs as a buyer, and spent a lot of time letting me in the property to take measurements and plan the refurbishment works, ahead of purchase. Points of improvement are (a) need to make property plans precise - the plan of our property's garden wasn't precise and (b) I received some unnecessary pressure to complete faster - however, the service was still better than many other agents I've seen, so thank you for that.

After an initial small hiccup the service provided by Craig and his team was first class.
They kept my two sisters and myself fully informed about all the stages the sale was going through and made the whole process seamless for us.
Thank you very much for all you have done

Robert the agent at Barnard Marcus was excellent and very professional and we would recommend him for anyone for future sales and lettings.

Made a booking to see two flats in Chelsea. Told the agent i was coming from out of London just to see these. Nobody turned up and nobody bothered to call us to inform us. Terrible service. All talk.

The service I received from Maria and then Craig at Clapham Junction was second to none. Both of them and their teams went over and beyond what I could have expected. Having lived in the family home since I was young, this was the first time I had ever sold a house – the home I had lived in for around 45 years. I am not a fan of paperwork at the best of times, but they guided me through every step clearly and carefully explaining everything  to make sure I understood exactly what was happening and why.  They most definitely went the extra mile with me. The result was a quick sale at a good price enabling me to move on to the next chapter of my life, - buying a new home to be near my family in Norfolk.  Barnard Marcus made this happen - I would highly recommend them then to anyone.

They've been an amazing help through every step of our journey, would definitely recommend.

Anatony has been so helpful and responsive to me being a landlord and renting with them for many years!

Great experience working with Craig Dougan, who attended us very professionally throughout the entire process, five stars to him and his dedication to the job! Hi understanding of the process and property market have been invaluable advise.

As to Barnard Marcus as a company, we recommend that the customer experience could be greatly improved by limiting the number of insurance, solicitor, and mortgage products that the company tries to sell to the customer and instead focuses on the core real estate transaction work.

Craig has excelled in customer service. I would highly recommend him and the team for helping you to find your dream property.

Fantastic service! Georgia was really friendly and managed to find me a better flat, after having been disappointed from losing out on another one! Even went out of her way to visit the property and send me photos before it had been put on the market! Thank for all your help

Excellent service been using these for around 40 yrs ... very professional and always gets the right tenants 
Recommend

Anatoly and his team provide an excellent service.

Giorgia was super helpful and friendly, thanks so much for helping us get a lovely flat!

We had a really great experience with Tom Ridge at Barnard Marcus in Clapham, he was always quick to respond, honest and detailed in his responses, and genuinely kind - very often going out of his way just to help us find the right property. Would definitely recommend to others!

Giorgia was fantastic! True dedication to her customers, always available to answer questions and a joy to deal with overalll!

I had a very pleasant experience with Barnard Marcus during my search for a flat in Clapham. They were prompt and honest, and I managed to rent the flat I was aiming at after two viewings that they kindly arranged.

We can’t thank Ryan enough for his help with the sale of our property. He helped complete the sale in record time, his professionalism in the way he handled the sale was extremely impressive. Thanks Ryan.

I had to call again and again to confirm viewings after being promised the details would be texted and emailed to me prior to our flat viewings. The agent couldn't even remember their own email to lodge our application so I had to call up again to request it. After not hearing anything back for a couple of days I called the office to make sure it had been placed, which it had not. After lodging our application for a second time via another agent at Barnard and Marcus (including putting down bank details and references) I did not hear back by text, call or email to confirm my application and after three weeks have not received any form of contact concerning the success of my application. 
Both property agents I dealt with were extremely pushy to make sure my partner and I made an offer quickly and have been the most consistently inconsiderate and disorganised property agents I have ever experienced.

Victor, one of the agents was really helpful and suported us throught the whole proces. He went the extra mile just to make sure everything goes smooth.

Ryan worked incredibly hard to sell my property in a very difficult and challenging market. He kept me up to date at all times and was really pleasant to deal with. Thanks so much, Ryan, great job!

Timea helped me a lot to sort  out my funds to my first property. Friendly and helpful staff.

Excellent service! All staff very patient with enquiries/concerns especially as I'm  new to being a Landlord. Would recommend their services to anyone.

I absolutely love dealing with Ryan at the office he is extremely helpful, professional and really helped me with my first time buy, being new to the market and worried about being walked all over he was super transparent and aided me every step of the way

Ryan Osman provided a truly exemplary service to relieve the stress when buying my first property. Having experience with other companies I was uncertain when heading into Barnard Marcus. However, Ryan remained sanguine especially when matched with my pessimistic outlook on buying in the current housing market. Ryan is a credit to his profession; dynamic yet reassuring; confident yet calming in his approach. Ryan provided me with a service and outcome I never expected or dreamed of! Those who have been conditioned by media stereotypes of estate agents need to work with this one. Thank you!

It would be difficult to find a harder-working and more dedicated pair of estate agents than Ryan Osman and Michael Anthony. They were tireless in their efforts to sell my flat, and although we had some setbacks along the way (out of their control), we got there in the end. Both were a pleasure to deal with throughout the process.

The service from Ryan was really and truly second to none. As first time buyers and new to the process it was daunting at first but from the first point of contact with Ryan we was able to feel relaxed and in good hands. Ryan was knowledgeable and informative and even in his absence his manager Michael was always on hand to tend to our needs.

Ryan and Michael Anthony are simply a class above the rest! I had a tumultuous time with two other estate agents but Barnard Marcus were the only agent to deliver clinically what they had pledged. Ryan's enthusiastic, positive as well as erudite and credible approach kept me confident and assured at all times. This professional stance allowed for my partner and I to achieve asking price on my home and ensured a smooth negotiation and sales process. Special mention also to Michael Anthony who worked tirelessly to have busy days of viewings and in the end, I was afforded the envious opportunity of pondering over 3 strong offers to choose from. I would not hesitate to recommend these thoroughly professional Gentleman enough!

Michael and Alex were excellent. Within four days of the flat going on the market, I had six offers. The path to completing the sale wasn't always smooth but they retained their sense of humour and perspective and employed just the right amount of gentle pressure to ensure the entire process was completed comfortably in under 10 weeks.

I was very pleased with your service.
I got sufficient information about the property on paper when I arrived, and the service was professional when we viewed the property.

Elliot and Sashan at Barnard Marcus were extremely helpful when I purchased a property in Battersea.  The sellers was quite particular but they worked very closely with my solicitor to complete the sale very quickly and with minimum fuss.  I would definitely recommend them to friends and family.  5 stars

Very very flexible and super accommodating to all our needs. Once the landlord accepts your offer, they will go above and beyond the call of duty in helping you get from there to moving in. Special thanks to Abigail in this office.

The best Mortgage Services  at Barnard Marcus Battersea Branch, Richard showed his incredible professionalism and patiently helping me having a mortgage offer from one of the reputable high street bank. Yepey! A great reason to celebrate immensely because it was almost impposible for me to get a mortgage but now it is possible indeed and thanks by doing his unbelievable job. 

There is light at the end of the tunnel and he showed me his personalise advise and sharing with me his life experienced to give me the right decision to correct my finances. He worked very hard for me to materialise this very important decision in my life. 

I can't say any words anymore how to describe him aside from being cheerful to talk with and a charming man. 

You can't get wrong if you are in the right mortgage financial mortgage advisor. Great and fantastic result for us! From the bottom of my heart, thank you indeed! God bless and more power! Happy days!

Barnard Marcus have been very helpful when it came to selling my property.
I made an enquiry about a valuation because I saw their board and noticed Barnard Marcus was the only agent with another property on my road.
The branch manager Ashley was very keen on coming round to value as she said that the sales team have many disappointed buyers because they missed out on the last property similar to mine.
When Ashley came round she went through her presentation on the iPad and made it very clear why Barnard Marcus are the market leaders.
When my property was finally on the market, Sash one of the negotiators had brought two couples round within only 3 hours of going online.
I received a call the next day saying I had 2 offers both over the asking price, the sale of my property was agreed within a few days of my property going online and I was amazed I got £13k over asking price.
I would recommend Barnard Marcus to anyone who wants good service, great price and a helpful sales team.

The guys at Battersea were one of the most helpful agents I have had to deal with in the process of buying my first home. They booked me in to see their mortgage advisor Richard who really helped me understand the cost of moving in a lot of details which a lot of the other brokers I came across didn't do as well as he did. they made a stressful process seem a lot easier than it had been over the months me and my Mrs had been looking for a property after speaking with numerous agents. Brendan was the most professional and polite agent we had dealt with.

Awful experience at this office! Their resident Mortgage broker wasted our time and money (£560) uncessarily. Told us we were eligable for a mortgage (partner sole trader so can be complex) and said it had all gone through. We put and offer in and it was accepted. 1.5 months later we found it all not to be true and our mortgage was rejected leaving us to humiliatingly pull out of the deal. 
They wont treat you as an individual or research your case that would be too cleaver. Dont trust a word they say! 



Alex was really helpful for us for viewing the house. When we decided to take the property, the letting manager Daniel Murphy, took our debit card information and said to us that he will take the holding fee from this card and the property will be pulled off from the website and there will be no other viewing. Approximately an hour later, Daniel rang us and said that the landlady would like us to move in on the 10th of August, but both our current lease won't finish until end of August. We then asked him that if it is possible to negotiate with the landlady to push the moving date to the 15th of August. Then Alex contacted us and said the landlady is restrict for the moving date, and asked if we could increase the rent in order to compensate the delay of moving in. We offered to increase the rent by 30 pounds per month in order to move in around the 18th of August. He then contacted the landlady and said that she sounds very happy with this offer but she is current busy and will get back to us later. Alex also mentioned that this is very promising and suggested us not viewing any other houses and wait for his response.

We waited for a whole day the next day. Called them in the morning and Alex said to us that the landlady is current on a flight back to London, will give us more information in the afternoon. Then Daniel rang us around 6pm, obviously we did not view any other houses in the whole day. He then said to us there is a much better offer than ours, higher rent, earlier moving in date. He asked us to give him a better offer to bid for the property. We asked him if you have taken our debit card detail for the holding fee, why there comes another offer after us. Daniel then said, I only took your information and did not charge you.

We both felt that the way they are handling this is very dishonest. They agreed with us to help us to negotiate with the landlady but at the meantime, show the properties to other people and asked us for higher price of the rent later.

We highly disapprove this agency for letting.

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Barnard Marcus - Battersea

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