S Woods
Kate provided a great service in finding and moving in to my new one bed property. She was on the ball with communication between myself and the landlord and helping make sure all the forms were filled in swiftly and properly for a quick move in. Would recommend using this branch to help find a reasonably priced and well maintained property.... Read more
Tenant
18th Oct 2024 (13 weeks ago)
S Wilkinson
Very pleased with my experience buying through Barnard Marcus. I had multiple viewings with Jewel who was fantastic and patient throughout the whole process. Can’t wait to move in to my new flat!... Read more
Buyer
16th Oct 2024 (13 weeks ago)
D Lartey
Being self-employed, it is already extremely difficult to lease an apartment and there are a lot more requirements in order to do so. Kate (who is part of the lettings team) as well as Adeyna went above and beyond for me and understood my situation in order to be able to pass the referencing and within just a few days, my stressful days of viewing properties came to an end and I am now in my new apartment :)
Five star service provided and I highly recommend!... Read more
Tenant
1st Oct 2024 (15 weeks ago)
R H
Highly disappointing service which resulted in a considerable loss of time and money.
I was interested in a cash-only purchase for a flat in Brixton. I was told that the reason it was cash purchase was because the seller needed to make a quick sale. It was only upon paying for a survey that I found out that the property was cash only because mortgage lenders would not lend on it because of the concrete structure. At no point was this communicated by the agents at Barnard Marcus, they only seemed concerned with pushing through with the sale. I lost hundreds because of the survey and a deposit with a solicitors in addition to the several weeks in time.... Read more
Buyer
14th Sep 2024 (18 weeks ago)
T Lloyd
The easiest time I’ve had renting a place, Thomas was brilliant and the whole process was painless and quick. Would definitely recommend.... Read more
Tenant
17th Aug 2024 (22 weeks ago)
F Bald
Kate Jameson helped us move into our new place and she was an absolute dream! So helpful and it all ran so smoothly, couldn’t have asked for better.... Read more
12th Aug 2024 (22 weeks ago)
K O'Raghallaigh
I purchased a property from a vendor represented by Barnard Marcus and they were really helpful and proactive throughout - Ray showed me the property and then I dealt with Darren and Julie who got it over the line after a number of unforeseen difficulties. Julie was incredibly responsive and friendly. They also worked really well with my own solicitors and I’ll definitely go back to them if I need an estate agent.... Read more
Buyer
9th Aug 2024 (23 weeks ago)
Anonymous Homeseller
Our property details were sent to us without being proofread and didn’t reflect our property details. Staff went on holiday without advising meaning that we had to chase. Staff were very dismissive of me as a woman and wanted to defer to my husband. Would not recommend.... Read more
Seller
25th Jul 2024 (25 weeks ago)
S Chiverton
Kate provided us with a personable and efficient service. She was quick to help and solve issues, as well as putting us in contact with Chris who was excellent at communicating on the phone and putting us at ease during a stressful time... Read more
25th Jul 2024 (25 weeks ago)
P Szarf
I had a viewing today at Salamanca Place, and Barnard Marcus wasn’t the most polite person. He made me feel stupid when I questioned the appliances and the broken window. Regarding shared ownership, he strictly said no to using my own mortgage provider (current bank) and only insisted on going with his recommendations. This was a long discussion, even though I was advised over the phone that I could use my own broker before meeting with one of his colleagues.... Read more
12th Jul 2024 (6 mo. ago)
C Allan
I had a fab experience with Barnard Marcus Kennington, primarily down to the diligence and helpfulness of Kate. We had endless complications with getting a viewing (not BM's fault), but Kate was quick to update and find solutions. Upon signing for the house she was quick to answer any questions and guide us through the process. Thank you!... Read more
20th Jun 2024 (6 mo. ago)
Robert
We're very thankful to Kate Jameson for her support & guidance throughout the whole process of finding our tenant. Thanks Kate, much appreciated.... Read more
Landlord
17th Jun 2024 (6 mo. ago)
S Fleming
I have just sold my loft style property in SE1 and highly recommend the team at BM. I approached all the local estate agents, including those that specialise in this niche market, and was even able to get an interview with The Modern House. On balance selling a home/major asset is a head not a heart decision and Darren Mottram (senior branch manager) presented a solid business case. The marketing was exceptional (the camera that allows a walk around), the access to market by using both Zoopla and Rightmove, the price I needed to move, and the negotiated commission. The team included Roy Pollard (senior negotiator) who managed the majority of viewings and did a great job of pointing out the features of my property ..”great craftsmanship”! Also thanks to Julie Liles (senior sales progressor) who had the tricky task of closing the chain of 4 properties, each with differing demands. Overall a great result - thank you Darren, Roy and Julie!... Read more
Seller
3rd Jun 2024 (7 mo. ago)
??????
Unfortunately I can't leave a good review. They deceived me, gave me hope and nothing.
Very unprofessional and not nice towards the client.... Read more
31st May 2024 (7 mo. ago)
J Tipple
I just moved with the huge help of Julie Liles, a fab sales progresser at Barnard Marcus. I had forgotten what a nightmare buying and selling houses in England can be, so it was a huge relief and help to have Julie on my buy side. She was calm, committed and pretty much always available. She got answers fast from my seller and was always able to bring some humanity and a smile when things got slightly tense, as they often do. Thanks so much!... Read more
Buyer
18th May 2024 (7 mo. ago)
E Sullivan
Had a lovely experience with Kate. She was so polite, extremely helpful and knowledgeable. Would definitely recommend!... Read more
D Santamaria
![1/5 Stars](/images/stars/one-star-rating.svg)
I'm a bit disappointed with my rental experience.
The property has been provided with a very old, disgusting-looking sofa and a bed that has a frame much bigger than the mattress. Bear in mind, it's a £1850 rental for a one-bed flat.
I was promised a clean sofa when I moved in. I did not see the problem with the bed as it was covered with a duvet so no conversation took place regarding the bed prior the move.
When I raised these issues with the property management department, the response was that the landlord was not obligated to change anything specifically that the previous tenant did not have any issues with either item.
Additionally, I was only offered with the solution to cover the sofa stains and discolouration with throws, the worn-out foam was not addressed.
The solution for the bed was to place the mattress on the edge and get into bed from the side I choose to place the mattress.
I think the fact that previous tenants did not complain is not an excuse to provide the basics right for this type of rental.... Read more
Tenant
3rd May 2024 (8 mo. ago)
W Zeidan
A great experience from start to finish! Kate Jameson was always on hand to help and walked us through the whole process seamlessly!... Read more
J Park
Great viewing, friendly and knowledgeable from Kate the letting agent. Great company for communication and helping with all my requests. Thank you... Read more
30th Apr 2024 (8 mo. ago)
R younes
Had a great viewing experience, the agent called jordy was very helpful and insightful she managed to answer all my question enquiries and provided solutions to each of them... Read more
29th Apr 2024 (8 mo. ago)
M Garozzo
Terrible agency, an agent called Jeordie who had just come for a viewing while I wasn't at home, let the front door open, upon my arrival I also found the French window to the garden open, all the lights on and despite having explicitly requested to wear shoe covers or remove shoes have entered the house with shoes on.
I can only be very dissatisfied and not recommend this agency to anyone because the blame lies with the agent but also with her manager who probably didn't teach her how to work. Unfortunately just to leave this review I must put a star at least but I'm not giving any star to this agency.... Read more
22nd Apr 2024 (8 mo. ago)
J scarr
Had a very good experience with Barnard Marcus, one of the letting agents Kate was very friendly and efficient in sorting out a house myself and my house mates wanted. She made the process much easier for myself and my housemates, and was always on hand to answer any questions. Would highly recommend using both Kate and the company.... Read more
Tenant
8th Apr 2024 (9 mo. ago)
E Whiting
Jordy may be new to the Barnard Marcus crew but you wouldn't know. She was incredibly helpful and friendly and was always quick to respond. No request was out of the question no matter how much of a reach it may of seemed. Within 24 hours of seeing the property on Rightmove, she got our offer accepted by the landlord despite multiple other offers. It was a shame we got accepted so quickly because I would've loved to work with Jordy for longer!... Read more
Tenant
1st Apr 2024 (9 mo. ago)
M Akbas
Kate is amazing, we did 3 viewing together however she is still looking for the best options for us. She really care about her job and it is nice to have some people around like her.... Read more
28th Mar 2024 (9 mo. ago)
K Choi
Agent Anastasia work very hard for both landlord and tenants... Read more
13th Feb 2024 (11 mo. ago)
I Danengirsh
Very good service. Also, Kate Jameson is an amazing agent.... Read more
25th Jan 2024 (11 mo. ago)
Sabrina
harry is great. did a viewing with him and he was so professional!... Read more
18th Jan 2024 (11 mo. ago)
K Condou
I can fully recommend Darren who has been most helpful with our purchase. We have moved quickly on this sale and things could not have been handled better or with more diligence. many thanks Darren you were wonderful
Kathleen Condou... Read more
Buyer
15th Jan 2024 (11 mo. ago)
R Collingbourne
Anastasia was absolutely SUPERB.... She was proactive, kind, friendly but most importantly organized and good at her job ... She organized fantastic tenants and made things seamlessly easy for us which we really appreciate, it's not an easy thing to rent out your place from a distance. Thanks to this amazing team!????... Read more
Landlord
18th Dec 2023 (1 year ago)
N kocabas
Five stars to Anastasia!!! Always quick with answers on all questions.... Read more
7th Dec 2023 (1 year ago)
W Kyaw
Their services were on point. Everything went smoothly and I really like how they make use of tilli website to have every utility bills in one place so I don't have to search around to pay every time.... Read more
18th Nov 2023 (1 year ago)
A Scurr
Personally I find flat hunting awful & do not particularly like dealing with estate agents. I was looking to let & dealt with Harry at the Kennington office, he was lovely, friendly, genuinely seemed like he cared, showed initiative & always did what he said he was going to do.... Read more
Landlord
10th Oct 2023 (1 year ago)
L Smith
Harry from Barnard Marcus was really helpful in helping us find a new flat - always available and able to help!... Read more
3rd Oct 2023 (1 year ago)
C Ursell
After a dreadful letting experience with another South London-based estate agent and a subsequent eviction, it has been a relief to work with Sam Manley from the Kennington Barnard Marcus office. He possesses a wonderfully friendly manner and super proactive attitude, and worked hard on my behalf to help get my flat in Camberwell ready for a new let following the previous tenants leaving it in a mess. After a couple of weeks of marketing the property, he managed to close on a monthly rental figure £1,000 higher than the previous agent. Thanks so much for amazing work Sam! Highly recommend.... Read more
Landlord
24th Aug 2023 (1 year ago)
L Porter
We've just completed on a flat bought through Modern Method of Auction with Barnard Marcus and would highly recommend them - Darren in particular went above and beyond to help us and the seller through an at times complicated process, and when unexpected challenges presented themselves he was always a source of knowledge and problem solving.... Read more
Buyer
16th Aug 2023 (1 year ago)
E Rae
Lettings manager at Barnard Marcus in Kennington - Sam Manley - was a superb and critical part of my recent let. His informative, caring and professional approach was a hugely valuable and necessary element of the of the whole process, which both myself and the guys renting, were extremely pleased with. Thanks Sam.... Read more
Landlord
15th Aug 2023 (1 year ago)
N Mostofa
Barnard Marcus were very accommodating and professional with our search for a rental property as students. They took time to understand what we were looking for and understood us as renters, and communicated to us and the landlord very well. Jay in particular was very helpful, and it was a pleasure to communicate with him and he ensured that the process didn’t feel overwhelming. Thanks Jay & Barnard Marcus!... Read more
Tenant
15th Aug 2023 (1 year ago)
I choudhri
Darren manager kennington branch, more concerned with a quick sale. Never felt he had the interest of the seller at the heart of his interactions, very selfish perceptive on home owner outcomes in the sales process, very likely he wanted to meet targets instead and it came across in our conversations. Glad we parted ways with a deal that fell through, no surprise much rather another estate gets our commission.... Read more
Seller
25th Jul 2023 (1 year ago)
O Sarazin
Barnard Marcus Kennington Office, and especially Grace Polle was a pleasure to work with when finding a flat and going through the process. They were professional and sympathetic. A small present box was provided by them when I moved in, which was really appreciated. I recommend them.... Read more
Tenant
11th Jul 2023 (1 year ago)
K Jones
I have had courteous and enthusiastic service from Eli and the team at Barnard Marcus, including realistic and useful advice, delivered supportively.... Read more
17th Jun 2023 (1 year ago)
J Gosch
For week I've been trying to get through to these guys... no answer. Left few enquiries online as well as voicemails. If you're looking to rent from these guys, goood luck - maybe they'll answer your phone calls.... Read more
Tenant
9th Jun 2023 (1 year ago)
C Gillespie
We had a good experience with Darren and the team. They know the market and the area very well and were always straightforward to deal with.... Read more
28th May 2023 (1 year ago)
R Ferrigno
Eli was great, very kind and available... Read more
26th May 2023 (1 year ago)
J downes
Eli Mulla was efficient and extremely friendly . He helped me find a suitable property for my needs . Great guy... Read more
25th May 2023 (1 year ago)
S north
Eli and Darren both very helpful. No issues at all... Read more
24th May 2023 (1 year ago)
R Wilson
Eli has been fantastic in helping me with my flat search and I would recommend him to any prospective buyers/sellers... Read more
24th May 2023 (1 year ago)
J Phillips
Eli was great to work with - especially with being very accommodating when trying to find times to view the properties... Read more
24th May 2023 (1 year ago)
R Banner
We viewed an apartment in Cleaver Square with Eli Mulla from Kennington Office. He was very helpful and I liked his customer approach. Friendly, competent but not pushy!... Read more
21st May 2023 (1 year ago)
K Khoo
Great service from Eli! Managed to book a viewing an hour before and on a Saturday. Really informative and prompt service, would recommend!... Read more
20th May 2023 (1 year ago)
M Price
Eli was highly professional and knowledgable when he showed me round a property. Overall he has been easy to communicate with and very helpful with my search.... Read more
20th May 2023 (1 year ago)
T Friend
Darren and Eli were very helpful in bringing about a speedy sale. My flat was only on the market for 10 days before a reasonable offer was made. Darren's candid advise was extremely useful and Eli was great at organising viewings.... Read more
Seller
19th May 2023 (1 year ago)
S Straughan
Have recently had an offer accepted on a property marketed by Barnard Marcus (viewing organised by Eli) and the service provided was great... Read more
16th May 2023 (1 year ago)
W B
I recently had the pleasure of working with Barnard Marcus as a buyer, and I must say, it was a really good experience. From the very beginning, Eli was professional, attentive, and responsive to my needs. He was always available to answer my questions and provide me with updates. We're still going through the process however I wanted to highlight my satisfaction with this branch and strongly recommend it.... Read more
Buyer
8th May 2023 (1 year ago)
S Jakobsson
Eli has been super helpful to me in my property search. As a first time buyer I especially appreciate how responsive Eli is and the time he has spent taking me through my options and understanding what I want and need in a home.... Read more
Buyer
3rd May 2023 (1 year ago)
L Albazzaz
Bought a flat through Barnard Marcus, Eli Mulla was really helpful in moving things along and organising several viewings. He was very knowledgable and helped us make the right decision.... Read more
Buyer
19th Apr 2023 (1 year ago)
S Guarachi
Good service, Eli mulla was kind and he cleared up some doubts. Thanks... Read more
12th Apr 2023 (1 year ago)
N Rabas
We had a great experience with Eli Mulla during our recent viewings and follow up. He is professional, knowledgable and has a great attention to detail and went above and beyond to ensure that all of our questions were answered. His excellent communication make him a standout estate agent and I wouldn't hesitate to work with him again.... Read more
11th Apr 2023 (1 year ago)
Dominick
We had a viewing with Eli who is a friendly and professional agent. Would recommend!... Read more
9th Apr 2023 (1 year ago)
B Tyrrell
This is the second time using the services of Barnard Marcus in Kennington when buying/selling my property
Darren Mottram has been so helpful professional and thorough all throughout this process, along with also being very understanding in what has been a difficult and complex situation.
I highly recommend him and the rest of the team at Barnard Marcus Kennington... Read more
Seller
31st Mar 2023 (1 year ago)
W Chumley
Darren and his team at Barnard Marcus have marketed and sold a property for me and it has been a pleasure dealing with them. They managed to get me a quick sale and guided me comfortably through the whole process.
From day one Darren has kept me updated by phone and email and has spelt things out in terms that made everything easy to understand.
I highly recommend Darren and his team and would definitely use them again.... Read more
Seller
30th Mar 2023 (1 year ago)
S Hua
Thanks my agent Eli?he is very friendly and efficient?... Read more
26th Mar 2023 (1 year ago)
B Boyle
Eli was extremely friendly and efficient!... Read more
26th Mar 2023 (1 year ago)
A selvam
Eli was super responsive and helped me devise a framework to buy houses as well as offered confidence boosting advice.... Read more
Buyer
20th Mar 2023 (1 year ago)
D Fernandes
The view went as per schedule and it was met with high standards. Eli was a very kind and polite person who showed high professionalism during our visit and guided us well. He is knowledgeable and his help is much appreciated... Read more
19th Mar 2023 (1 year ago)
G Raimondi
I would like to thank Eli Mulla for his professionalism and availability.
We will definitely use the Barnard Marcus agency in the future!... Read more
19th Mar 2023 (1 year ago)
S Estenson
Eli has been super helpful with navigating the area, understanding options and going into the buying process with all the info I need, especially as a first time buyer. Huge fan!... Read more
Buyer
10th Mar 2023 (1 year ago)
R Green
I have a very specific property need and Eli Mulla took the time on a rainy afternoon to listen to my requirements. He promised
to research and send over some information, he was as good as his word . Within a couple of hours the details arrived. Thanks Eli. I look forward to working with you
Richard... Read more
9th Mar 2023 (1 year ago)
E Lee
I’ve been searching for a property and done a viewing with Eli at Barnard Marcus Estate, and he was very kind and patient when doing the viewing, even it was in the evening and a rainy weather. He answered every questions he was able to, which is very helpful for the buyer. The service was great and I will for sure go to him again if I need to!... Read more
9th Mar 2023 (1 year ago)
L Gross
My partner and I recently had a great experience working with Kaylee at Barnard Marcus to rent a flat. We really appreciated how friendly, professional, supportive, and responsive Kaylee was, taking us step by step through the process.... Read more
Tenant
7th Mar 2023 (1 year ago)
D Martin
Great service. Very responsive throughout. Sam, Kaylee and the team were very friendly and made time to allow me to visit the property, and they answered my questions clearly and quickly too. They also helped me resolve issues with the cleaning. The Kennington team really go the extra mile to help. Thanks!... Read more
Tenant
7th Mar 2023 (1 year ago)
M Meaker
Eli was great, easy to communicate with and helped us find just what we were looking for in record time... Read more
3rd Mar 2023 (1 year ago)
C Balters
Eli has been very helpful in organising viewings and providing me with information on leaseholds... Read more
1st Mar 2023 (1 year ago)
G Conn
Eli was very good to deal with: personable, communicative and professional. I would recommend him.... Read more
28th Feb 2023 (1 year ago)
J Sloan
Eli was a brilliant & knowledgeable agent, who has an instinct for what the client is looking for.... Read more
22nd Feb 2023 (1 year ago)
A Brown
Really enjoyed my time with Eli from Barnard Marcus in Kennington.
Was very professional and helped me throughout the viewing process. Would definitely use again for property searches in the future!... Read more
20th Feb 2023 (1 year ago)
R Connolly
Eli is a great estate agent, really listened to what we we're looking for.... Read more
15th Feb 2023 (1 year ago)
J Ridley
We can't recommend Eli Mulla at this branch more. He's a top chap with serious know how about the south london, and indeed london wide property market. Eli is warm and honest and made us feel at home. We look forward to working with him as he finds us our first home. Highly recommend.... Read more
Buyer
14th Feb 2023 (1 year ago)
F Wieling
Darren Mottram and the team at Barnard Marcus are responsible for selling our property in record time. Being completely new to selling in the UK market, they took their time to provide sage consult, and a reassuring pace that focussed on getting us brochure-ready and then put us "live" on demand, when we felt ready. The sales strategies applied proved extremely successful and had us happily accepting the Monday after a slew of Saturday viewings. Minimising intrusion on us as a young family and maximising efficiently for all parties involved. Beyond this sales agreement, Darren has proven to remain active and available throughout the process and continues to provide expert advise. We couldn't be happier and have no hesitation to recommend Darren and the wider team at BM Kennington to help you with the sale of your property.... Read more
Seller
28th Sep 2022 (2 years ago)
Kenza
I had a great experience with Barnard Marcus, who supported me in finding a property to rent. Russell was very responsive and helpful, and made the process effortless.... Read more
Tenant
27th Sep 2022 (2 years ago)
D Zhang
Russell Dent-Burnett did quite good and professional work , he helped me to rent out the property quickly... Read more
Landlord
26th Sep 2022 (2 years ago)
C Bangura
Had a great experience earlier today at Barnard Marcus Estate Agents.
I’d like to give special shout out to Jeuel, who showed great professionalism whilst assisting me. Thank you!... Read more
31st Aug 2022 (2 years ago)
I bilen
Excellent service, I want to thank Jeuel who was very helpful and knowledgeable. Genuinely helped me so much, appreciate it brother.
It’s been great working with Barnard Marcus, I’d highly recommend if you want true professionalism.... Read more
31st Aug 2022 (2 years ago)
H behery
Had a great experience working with Jeuel, who helped me buy my first apartment. Would highly recommend. Very professional.... Read more
Buyer
30th Aug 2022 (2 years ago)
M Robinson
Company have left us without water for what has already been 4 days. Now the offices are closed for the weekend and no emergency numbers. They delay dealing with issues until you get bored of pestering them, or the problem goes away.
It feels like they only seem to want to do anything is on Friday afternoons to keep you quiet whilst the office are closed at weekends.
Edit - 5 days without water now... Read more
Tenant
28th Aug 2022 (2 years ago)
J McCollin
Had a 5 star experience with Will Johnson @ Barnard Marcus.
Will had my best interest at heart by truly listening to my needs and requirements.
His knowledge on the market was second to none. I could not recommend Barnard Marcus/ Will Johnson enough to help you find your dream home!... Read more
Buyer
2nd Aug 2022 (2 years ago)
D Buxton
Great service throughout, whilst purchasing my property.
I had the pleasure of dealing with Jeuel and all I can say is ‘Jeuel by name, Jeuel by nature’ as he is an absolute GEM.
Would highly recommend!... Read more
Buyer
29th Jul 2022 (2 years ago)
J Wightwick
I’ve recently been searching for a property with Barnard Marcus and was SUPER impressed with the service I received from their employee Will Johnson. His enthusiasm and knowledge of the market was incredible and I’m happy to say me and my partner are now in our dream property in London. Cannot recommend Will and Barnard Marcus enough. Thank you once again.... Read more
Buyer
29th Jul 2022 (2 years ago)
R Lalève
Great support from Russell through the renting process. He has been very helpful, responsive, and kept me informed on every step from the first phone call all the way to finalising the letting agreement.... Read more
1st Jun 2022 (2 years ago)
K Maynard
Recently worked with Barnard Marcus and it was truly a great experience. Darren was fantastic, attentive and knowledgeable and i would 100% recommend working with him.... Read more
29th May 2022 (2 years ago)
J Hilditch
Excellent Estate Agent. Darren Mottram was the agent I dealt with, and he is by far the best agent I have ever have dealt with. From start to finish, his attention to detail, energy, and knowledge is second to none. I can't recommend highly enough.... Read more
26th May 2022 (2 years ago)
B Walsh
I must say I was very impressed with BM and Darren, who understood what I really wanted, when many agents have failed to do this. I can certainly recommend him and the company to prospective buyers/sellers in the future.... Read more
23rd May 2022 (2 years ago)
J Keyzer
Was a really smooth process the whole way through. Was dealt with fantastically by Russell who was so helpful and helped everything to go smoothly I don’t think it would have gone so well without him so thank you again.... Read more
23rd May 2022 (2 years ago)
G Kiss
I had a great experience with Bernard Marcus.
Russell was incredibly responsive and very helpful in general. It took no time to arrange a viewing on the same day and the rest was history.
A really smooth experience with no unexpected surprises - can recommend this agency!... Read more
23rd May 2022 (2 years ago)
J Taylor
I recently purchased a property through Barnard Marcus in Kennington. The whole experience was smooth and professional. Darren was a great help in all aspects and communicated with us through out. Would definitely recommend... Read more
20th May 2022 (2 years ago)
F Trueman
A big thank you to Darren and the team for the superb guidance and support I received. I was surprised on just how efficient and helpful they were. Unlike others, I will use this firm again.... Read more
20th May 2022 (2 years ago)
I Issy
Russell has gone beyond his role to help me out and found me tenants in very little time! Very happy with the service.... Read more
20th May 2022 (2 years ago)
P Roserie
I was searching for a property for almost a year. I got in touch with my local Barnard Marcus branch in Kennington, spoke with Melisa who made every inch of my enquiry stress free. she's was so helpful and went above and beyond my expectations. She helped me to find a property that I really love. She kept in touch throughout the process. I am really pleased and happy I choose to buy through Barnard Marcus. Thanks again Melisa you're a star.... Read more
19th May 2022 (2 years ago)
E Johnson
An exceptional service from the sales team at Barnard Marcus and I wouldn't hesitate to recomend them!... Read more
19th May 2022 (2 years ago)
Esra
I had a positive experience with this real estate agency.
Will Johnson explained everything well and ensured that we received the quality of service.
We look forward to buying our first home with Barnard Marcus Kennington Branch.
Cross the fingers!! :)
Thank you.... Read more
Buyer
13th May 2022 (2 years ago)
J Gay
I recently rented a property through Barnard Marcus and couldn't recommend them enough. They made the whole process stress free. Russell was extremely helpful and willing to answer any questions I had. Great experience!... Read more
Tenant
26th Apr 2022 (2 years ago)
S Seaman
![5/5 Stars](/images/stars/five-star-rating.svg)
I put my house on the market with Barnard Marcus and Darren Mottram the branch manager was excellent from the start. He was labouring under two disadvantages, my being overseas and the house still being occupied by a frankly abysmal tenant that meant the property was in a far from presentable state. As to the first issue, Darren's communication and sage advice by phone and email was first rate, the Creda app used to confirm identity of overseas clients was both simple and rapid to use, a distinct contrast to recent experiences with other companies. Darren not only found found me a buyer in just a couple of weeks, but despite the poor presentational state of the house, resulting in a much lower offer, negotiated the buyer up to virtually the asking price. The branch were exceedingly helpful in holding the keys,, arranging access and visits to the house throughout the process.
Once the offer was agreed I was passed into the extremely capable hands of Julie Liles, the Senior Sales Progressor with whom communication was again first rate, of vital importance, both due to my absence overseas and what turned out to be, thanks to the first set of solicitors and the estate management company a lengthy and complicated legal process. It would be entirely fair to say that without Julie's support, tenacity and unfailing sense of humour, I very much doubt the sale would ever have been successfully concluded. Overall a five star plus performance in all respects and I would certainly recommend their services to anyone looking to sell (or buy) in the area.... Read more
Seller
25th Apr 2022 (2 years ago)
J Ram
I am renting a property through Barnard Marcus Estate Agents Kennington Office. The whole team (and especially Russell D.-B.) were really professional, efficient, responsive, and attentive to our needs and worries.... Read more
Tenant
24th Apr 2022 (2 years ago)
S X
I’ve recently completed on my new place from BM. The process was extremely efficient and professional. Both Darren and Julie where amazing and a pleasure to deal with…
Thanks Guys :)
Scott... Read more
Buyer
28th Mar 2022 (2 years ago)
N Bounani
We dealt with Dom Gudeliunas at Kennington agency and he was very professional and always on time. We secured a rental property through him and he was very helpful and kind. We definitely recommend them.
Well done guys!!
Best
Noureddine... Read more
Tenant
23rd Nov 2021 (3 years ago)
B Jones
I recently dealt with Will at Kennington BM regarding the purchase of a property. He was professional, polite and responsive from enquiry to end result. An asset to the company. I would recommend and use again.... Read more
Buyer
17th Nov 2021 (3 years ago)
A Melissas
Had the absolute pleasure of meeting Dom from the BM Kennington branch. Dom went above and beyond to answer every single one of my many, MANY questions and helped me immensely with my first rental process. From viewing to moving into the property in just over a week, I could not be more satisfied with the service provided. Thanks Dom!... Read more
Tenant
31st Oct 2021 (3 years ago)
A Leggett
Overall, very happy with my experience using BM Kennington. Particular shout out to Will who did a great job leading the viewings of my flat. Would definitely use them again in future!... Read more
8th Oct 2021 (3 years ago)
A GRIFFIN
I had the good fortune of meeting Darren Mottram. Not only was he professional, efficient, responsive to all correspondence, but he also managed to get me great offers for the sale of my property.
I wish I had come straight to Bernard Marcus to sell my house & not wasted my time & energy with other agencies.
Thank you to Darren & the team at Bernard Marcus in Kennington for you’re continued hard work; I am most grateful.... Read more
Seller
16th Aug 2021 (3 years ago)
B leite
Had a really good experience and happy I chose BM when I sold my London place. I was always given good reasoning right the way through - which really helps when on unfamiliar ground. I felt comfortable wit the explanation around pricing and actually the whole next 6 months pretty much followed the expectations I was set at the start. I also felt well supported when things got difficult - as they generally will at some point. Thank You for the teamwork and support... Read more
Seller
27th Jul 2021 (3 years ago)
StevenMiller2011
![1/5 Stars](/images/stars/one-star-rating.svg)
Quite simply, the worst estate agent in London. After 2 months of signing the contract with this estate agent, they still had not even produced a brochure to 'market' my property. The manager emailed me a brochure to approve, yet one of the photos was a photo of a 'lake' (which I assume was 1 of the photos used on the 'template') (see photo below). Numerous errors such as this made up the majority of the brochure which I spent 11 hours having to re-do myself, to which the manager never responded 9due to his over-inflated ego). He 'copied & pasted' particulars from another property which clearly did not correspond to my property (see photo below). His 'bullet points' leave little to be desired too! (see photo below). Unbelievably, he then blatantly refused to market my property but still made it clear that I was bound to the terms of the contract so if I used another agent to sell my property and succeeded, I would still be liable to pay their multiple agency fee + 20% VAT (in excess of £20,000). In the Office of Fair Trading it stipulates that charging a fee without providing a service is an 'unfair breach of contract'. After threatening legal action, they decided to release me from the contract, though I still have every intention of pursuing legal action via court proceedings for this has cost me in excess of of £5000 to extend my bridging loan which I made Barnard Marcus fully aware of the expiration date when I signed the contract 2 months before, yet they did NOTHING for these 2 months! No wonder their sole agency fee is 1.5% + VAT. Do NOT be fooled by 'cheap' estate agency fees. You only get what you pay for and in my case I got NOTHING. "BUY CHEAP - BUY TWICE!" Leave this company well alone or you may end up paying the price like I did! I tried negotiating an offer of settlement, but received an extremely rude, ignorant and arrogant response! See you in court!... Read more
Seller
19th Jun 2021 (3 years ago)
M Rodrigues
I had a positive experience with this real estate agency. Darren Mottram explained everything really well and ensured that we received the best quality of service. I would definitely recommend Barnard Marcus Kennington Branch with their professionalism and ensuring everything went smoothly.... Read more
16th Apr 2021 (3 years ago)
R Harris
We had a very positive experience selling our house through Barnard Marcus's Kennington office, and then with Julie Liles, from the Progression Team. Everyone was responsive and professional, including Darren, the boss, and his team of agents, all of whom were reliable with viewings, and gave honest and prompt feedback. Everything one could want at a difficult time.
And, when the sale was made, Julie was always available with advice and information, constituting an invaluable link between seller and buyer. We are very satisfied customers.... Read more
Seller
19th Mar 2021 (3 years ago)
Catherine
Although I'm still on my journey with Barnard Marcus, I wanted to express my gratitude by writing a review which highlights the exceptional service which I received from them, in particular Darren Mottram, the Manager of the Kennington Branch. As well as being personal able, he was very calm and professional and very knowledgeable about the Housing Market.
Having already had past experience I often would feel quite stressed and overwhelmed by the process of selling my home. I was reassured by Darren and true to his word the process happened so smoothly and quickly that it was almost unbelievable. The other staff in which I encountered were equally professional, friendly and helpful and genuinely want you to have a happy outcome. I would easily recommend Barnard Marcus, Kennington Branch for their expertise and commitment to excellence. I will post another review once the process is complete.... Read more
Seller
25th Feb 2021 (3 years ago)
J Morbin
Darren explained buying and selling professionally. Put us at ease through the whole process.
Sam escorted potential buyers around my home. Highlighting all the reasons to buy my house.
Great team. However.we wasn't as impressed with the progressive agent. As I understand.her job title is to act with buyers and sellers and liaise with solicitors. She was contacting us direct. Instructing us to contact our solicitor and the person we were buying from.we both feel.we did her job.
That aside.we would gladly recommend your company... Read more
Seller
20th Feb 2021 (3 years ago)
P Widger
I have had the most amazing experience with Barnard Marcus and couldn't recommend them enough! I had a few issues in the past so was nervous about my application but they couldn't have been more reassuring and helpful with the entire process. Russell in particular was so lovely and cheerful, he made the whole process such a pleasure and I would highly recommend him to anyone! Thank you so much!!... Read more
10th Feb 2021 (3 years ago)
R Grinham
Unfortunately, like so many other Estate Agents in London, BM couldn’t care less about you if you’re a tenant of theirs. Repeated requests for legitimate repairs go ignored. Tenants face threats of a bad reference if they act alone. Landlords seemingly oblivious to BMs dithering and incompetence.
Properties not maintained, properties not inspected regularly, properties not managed in accordance with tenancy agreements. Endless delays. Unnecessarily costly repairs for minor maintenance.
If you are a landlord looking for an agent. Find a landlord association and manage it yourself. Both you and the tenants will have a much better experience (and it’s cheaper).... Read more
Tenant
13th Jan 2021 (4 years ago)
S mouleneux
Extremely happy with Barnard Marcus, the service I received from Amelia was exceptional always going above and beyond at every opportunity.
I both sold and bought houses through BM and the team have made the whole process so easy! Their local knowledge is fantastic and I cant recommend them enough!!! So refreshing to deal with warm and genuine individuals. Thank you so much guys, I would definitely use your services again.
Staff are friendly, professional and always happy to help... Read more
Seller
11th Jan 2021 (4 years ago)
I felt confident throughout the whole process that Barnard Marcus would successfully handle my house sale. From Darren's initial advice right through to completion I felt I was in safe, professional hands. I cannot praise or thank Amelia enough for her help and support throughout. I was many miles away during the process but knowing Amelia was at the end of the 'phone, and that she understood the human aspect, was a great comfort.... Read more
Seller
16th Dec 2020 (4 years ago)
W Mower
Great service. Maliha was really helpful and arranged a viewing for us at really short notice, she has been really responsive to any questions throughout the process of moving in. Thanks!... Read more
Tenant
3rd Nov 2020 (4 years ago)
F Garassino
Amelia was great, her attitude and knowledge is impressive! Will definitely ask for her help again in the future... Read more
28th Oct 2020 (4 years ago)
L Gough
Amelia Lambrianou was an absolute pleasure to deal with. I have dealt with a number of other agents over the years but she was by far the most impressive, knowledgeable and professional that I have came across.
I can't praise her enough and will certainly be using BM's services again solely based on her!... Read more
22nd Oct 2020 (4 years ago)
S Dawkins
Great service. Would definately use again.
Amelia Lambrianou was fantastic, she answered all my questions and gave me time to look around property whilst social distancing at same time. Great agents.... Read more
22nd Oct 2020 (4 years ago)
K Brodmann
Maliha was very nice and professional. She responded to all of my questions, gave me the time to explore the apartment and maintained social distancing and wore a mask all the time. Also in prior and later contact via email, I received always a response on the same day.... Read more
19th Oct 2020 (4 years ago)
A McCullagh
Their incompetence genuinely knows no bounds. I moved out of a property nearly a year ago and I'm still getting grief from these lot for stuff that has absolutely nothing to do with me - all the problems have been of Barnard Marcus' making. Avoid at all costs.... Read more
Tenant
21st Aug 2020 (4 years ago)
M Osborne
We worked with Maliha Hayat when moving into out new flat and couldn't of asked for a better letting agent. The process was smooth, efficient and personable. All our requests were listened to and taken on board, and their advice was incredibly helpful.... Read more
Landlord
1st Aug 2020 (4 years ago)
J ma
![1/5 Stars](/images/stars/one-star-rating.svg)
I'm not surprised to find other tanents have left negative comments about the property management. we also had our worst experience we ever had when we had things to fix in the flat. Basically when we had something broken in the flat, we never had anyone who would follow up the issues in a reasonable timely manner. It was very painful to log tickets, call the property management, and send numerous emails to chase every time. we had the old boiler in the flat stop working in December last year and we were left to live without hot water for two entire winter months! we did everything we can to cooperate, we have email evidences that we were left unanswered for days without progress to resolve the problem. we had to withhold our rent to finally get the boiler fixed in February. so eventually we decided to exercise the break clause and move out earlier, and then it came to the nightmare of getting our deposit back. It took more than 3 months to finally get them to release our deposit, again numerous calls and emails in the process. I don't know whether they pass our request onto the landlord in a reasonable time frame or the landlord just don't reply the agent, but for quite a few times only when I had to call them, they would reply that they are waiting on the landlord to reply, even after they have promised to action reasonably. You can imagine the frustrations!!... Read more
Tenant
8th Jul 2020 (4 years ago)
S Hasan
Very unprofessional. Booked a valuation of our house with them 2 days ago and got a call 45 minutes before the appointment to say the branch manager was not coming. The reason was because we had had Covid previously. We had had Covid 7 weeks ago and have all tested negative several times since. The idiot branch manager is actually far safer coming to our house as we all have had confirmed negative recent tests and antibodies against Covid, so if that confers any immunity, he's less at risk of catching it. His attitude on the phone was rude and dismissive and there was no apology for messing us around. We would never use them going forward.... Read more
6th Jun 2020 (4 years ago)
David
Katie Cross at the Kennington Branch is exceptional!!
Katie is an absolute pleasure to work with, she was attentive, professional but most of all friendly. She shows a level of care that makes her stand out across all the other estate agents I have come across.
I can happily say that Katie was the reason I purchased through Barnard Marcus!
An asset to the company but most of all a diamond among all agents.
Thank you Katie!
David... Read more
Buyer
27th May 2020 (4 years ago)
M James
I recently sold my property though Barnard Marcus Kennington and the service was great throughout. A big thank you to Katie and Darren who exceeded my expectations and made the selling process so smooth. This branch was great from start to finish and really went the extra mile for me. Quick, efficient and pleasant to deal with. I’ll definitely be using Barnard Marcus again in the future.... Read more
Seller
27th May 2020 (4 years ago)
Y Gang
I would like to give 5 star to Kennington Branch, everyone there is very friendly and helpful. It was a pleasure to work with Maliha we found our new rental property near Kennington. She was so helpful and easy to communicate with during the process. Thank you for everything Maliha!... Read more
Tenant
11th Feb 2020 (4 years ago)
M griff
Maliha was a joy to work with while we found our new rental property. She was so knowledgeable and helpful during the referencing process and even facilitated viewings even at the weekend. Thank you for everything Maliha!... Read more
Tenant
4th Feb 2020 (4 years ago)
A barragan
Great service. Followed though the process very diligently. Maliha has been amazing at helping to find the right place for me and dealing with the process efficiently without being intrusive thought my work. I strongly recommend the agency services and hers in particular. Thank you. Alex... Read more
18th Dec 2019 (5 years ago)
C Sammut
Hung up on me whilst making a telephone bid. Did not attempt to call me back so missed out on the auction. Strangely no issues in taking my deposit upfront though.... Read more
11th Nov 2019 (5 years ago)
B Mucsy
Selling a property in the current climate is not an easy task. I assigned Barnard Marcus Kennington branch, and throughout the sale process I have received a great service from the team. Special thanks to Darren Mottram, who took took extra time and effort to advise me on questions when I was in doubt, and moved the process forward smoothly. Overall, I had a great experience and would recommend them to any vendor or buyer.... Read more
Seller
20th Sep 2019 (5 years ago)
N Munton
Kennington Branch - A smooth process with an efficient follow up service once the price was agreed. They were happy to squeeze in additional viewings at short notice and dealt with a bunch of small requests quickly. Ask for Katie, she was superb and fielded calls at all hours.... Read more
19th Sep 2019 (5 years ago)
M Bottignole
The house finding process is one of the most stressful people can experience, especially when there are babies to look after and it’s your first home. The experience we had with Barnard Marcus (Kennington branch), and Katie in particular, has been highly positive from the beginning to the end. We had a considerable amount of viewings, and those were always dealt in a kind and prompt manner. They have also been really helpful when we had extra questions and we needed little extra favours. Overall, we had an excellent service and we would sincerely recommend them.... Read more
19th Aug 2019 (5 years ago)
K Rutkauskaite
Maliha Hayat was absolutely amazing! She made my new home hunting journey and document wrapping so much easier - very helpful and speedy with the responses. I cannot speak highly enough of the service she offers. Friendly, professional and nothing was too much trouble for her, she really goes out of her way to help. I will certainly recommend her to anyone who wishes to find accommodation.... Read more
16th Aug 2019 (5 years ago)
J Smits
I received an excellent service with genuine care from Nana and Maliha at Barnard Marcus Kennington renting out me flat. Both went out of their way to find me a lovely new tennant and preparing the property. Excellent work!... Read more
Landlord
23rd Jul 2019 (5 years ago)
V LaLone
I recently relocated to London for a job opportunity and due to my average annual income and probationary period on my contract, was having difficulties finding a reliable agency and flat to let. Maliha and Nana were exceptionally helpful in finding me a great flat in Kennington that exceeds my expectations for the price range. The whole process took less than two weeks and I was happily moved into my new flat. I was nervous because I noticed some poor reviews of Barnard Marcus (as an agency) but despite these, I personally found them to be very helpful. I would definitely work with them again.... Read more
Landlord
9th Jul 2019 (5 years ago)
N Mottram
So happy with the service!! Thank you Katie Cross, for making this an almost entirely stress free experience.
Highly recommended.... Read more
5th Jun 2019 (5 years ago)
P Opoku
I had previously had a bad tenant whom had misused my property, had significant rent arrears and I had a previous bad experience from a letting agency. So when Nana, Letting Branch Manager from Kennington approach me to let my property, I was very reluctant to use his services but he had such a caring, persuasive and professional approach I decided to give him a try. His help, support and advice was immense in getting my property refurbished and up to standard, to the extent the first tenant that viewed wanted it straight away and is now my tenant.
I would recommend his service to anyone. Excellent service and support.... Read more
Landlord
16th May 2019 (5 years ago)
G Wilder
These people were in charge of managing a property I rented. They provided a reasonable service for finding a flat, but their management of the property has been horrible. They don’t answer calls, don’t respond to emails, and are unable to deal with even basic health and safety issues. Would strongly recommend finding another agency to rent through!... Read more
Tenant
16th May 2019 (5 years ago)
Mohammed
I had the pleasure of dealing with the Kennington office for finding my next home. I was initially speaking to Nana who was extremely helpful with hearing my needs and very knowledgeable of the local area before passing me on to his colleague Maliha. I have to say having rented for a while now I was pleasantly surprised by Maliha's attitude and professionalism when dealing with myself and my search. She was extremely helpful and it never felt like a chore for her especially when it came to keeping me updated with properties and the process. I would like to say a big thank you to the team over in Kennington office for their help and I will be sure to return when finding my next home!... Read more
Tenant
16th May 2019 (5 years ago)
L MacGregor
We've just had an offer accepted on a beautiful house which we never thought we'd be able to own in London. Both Darrens made the process a friendly and honest one and we have nothing but high praise for them and Jordan who helped us with all the documentation. They're a great bunch. Thank you ????????????... Read more
Buyer
19th Apr 2019 (5 years ago)
K Andrews
Suggested a good sales pitch for my property, marketed it effectively and generated a lot of interest. Conducted a good number of viewings and advised on accepting the final offer.
Overall very pleased with the service I received.... Read more
Seller
12th Mar 2019 (5 years ago)
M Clarke
After dealing with other agents and ultimately being let down by false promises, it was a breath of fresh air to work with both Kirsty and Nana at Barnard Marcus in Kennington. They work excellently as a team and are very forthcoming/proactive in getting information, ensuring at all times that you are happy with how things are progressing and that the next steps are understood. I would definitely recommend using their services!... Read more
4th Feb 2019 (5 years ago)
N Bell
Very professional, offered excellent advice and sorted everything swiftly. Very happy with their service.... Read more
6th Jan 2019 (6 years ago)
B Hermannsdóttir
I got excellent service from Barnard Marcus, and specifically Jorden Lyons who helped me navigate every step of the first-time buyer process. Being consistently easy to reach, professional, reliable, and motivated to get me to where I wanted to be made such a big difference and I would recommend him as an agent/mortgage broker without any hesitation!... Read more
Buyer
25th Dec 2018 (6 years ago)
? ??????????
I need 3 pages to explain my ongoing adventure with those agents. I passed my reference check, paid my deposit to the previous tenant and 2 months later I still have not signed the tenancy agreement and of course my deposit hasn't been acknowledged yet. I've chased them more times than I can remember, I don't get solid explanations about the delays. The issue is still ongoing. I would have never expected this situation. Do stay away for your own good...!... Read more
Tenant
11th Sep 2018 (6 years ago)
L Henderson
Jorden really made our mortgage application process seamless. He walked us through all the possible options available and has given us a long term plan for how to manage our mortgage in the future. The actual process was very speedy and efficient - highly recommend for mortages.... Read more
13th Jun 2018 (6 years ago)
S Abbas
I would like to add few words for new letting manager Nana Akoto. I feel he is the right man with great temperament for this job. A very pleasant man who is always calm and keep his promises. Thank you so much for your help Mr Akoto recently. Overall everyone in the branch is very helpful.... Read more
Landlord
5th Jun 2018 (6 years ago)
L Marlow
Fantastic experience with Barnard Marcus, Gareth House made sure our letting went really smoothly and went over and above! Would definitely recommend!... Read more
Landlord
27th Apr 2018 (6 years ago)
L Pinkham
I've renewed my mortgage before with this branch of Barnard Marcus and was fully satisfied with the service I got, so when it came time to renew again I got back in touch. On this occasion, I worked with Jorden Lyons who I have found to be extremely knowledgeable, polite, friendly and responsive. It was a bit more complicated for this renewal, given I was switching from a residential mortgage to allow me to rent the property. Being my first time at renting my flat out, Jorden took the time to explain everything to me which I really appreciated, he was patient even when I had silly questions! Most importantly, Jorden was able to offer solutions I never would have known were open to me and went out of his way, even over the weekend, to help me get to a great solution. I would highly recommend Jorden for mortgage advice and will absolutely be working with this branch again in the future. Thanks again for everything, Jorden!... Read more
Landlord
26th Apr 2018 (6 years ago)
K Harper
I was looking for a property to rent and was very pleased with the service I received from this agency, from the flat search to move-in. Carlene, the agent whom I was drealing with, was enthusiastic and went the extra-mile to help us find the right property without compromising costs.... Read more
Tenant
23rd Apr 2018 (6 years ago)
K Harper
I was looking for a property to rent and was very pleased with the service I received from this agency, from the flat search to move-in. Carlene, the agent whom I was dealing with, was enthusiastic and went the extra-mile to help us find the right property without compromising our vision.
Communication and feedback has been swift and outstanding and I would be happy to recommend this branch to friends and family.... Read more
Tenant
13th Apr 2018 (6 years ago)
Chris
I have used a lot of estate agents in my time and these guys are just terrible. Poor communication, getting everything wrong constantly (even my landlord does not want to do business with them again), not returning phone calls. The referencing process was painful when it did not need to be. Just a constant barrage of mistakes. Never again.... Sam needs retraining.... Read more
Landlord
29th Nov 2017 (7 years ago)
J Nobre
Sam found us our perfect flat, and kept in touch with us constantly prior to our move. Thank you so much... Read more
Tenant
15th Nov 2017 (7 years ago)
C Newnes
I work with the Kennington Lettings Team on behalf of large investor client, and can say that Gareth, Nana and Sam are always very efficient and quick on the ball at finding new tenants for a variety of sites that we work with.
I would highly recommend Kennington Barnard Marcus Lettings team.... Read more
Landlord
2nd Nov 2017 (7 years ago)
G House
Saj the Mortgage advisor was excellent and offered a great service in not only helping me with m re-mortgage, but also with obtaining a new Buy-to-Let mortgage on my Investment... Read more
Landlord
2nd Nov 2017 (7 years ago)
P Hetherington
Nana at Barnard Marcus was very helpful, offered a great service. The team in general were also very helpful. Any queries were dealt with in a timely manner. No issues at all really.... Read more
30th Oct 2017 (7 years ago)
H Hoosain
We have been working with Gareth and his team this year, and have found him and his team, very professional and helpful. Gareth has a great understanding of the market he works in. Would highly recommend.... Read more
30th Oct 2017 (7 years ago)
R Sidhu
Thank you very much to Gareth and his Team for finding tenants within 48 hours of marketing our home and then following through with excellent service all the way through to the tenants moving in.... Read more
Landlord
27th Oct 2017 (7 years ago)
Z lizzy
Quite unprofessional agents, though mostly private middle class investors acting as landlords, which makes direct communication with them easy. The Agency is v lenient with its confidentiality obligations, bear this is mind. On average, email replies once offer is made take 14 days. In our case, the agent lied to the landlord, that we are ok with the furniture to stay, and the tenant (me), that the landlord agrees to remove the furniture. Wow... Read more
Tenant
26th Sep 2017 (7 years ago)
originalsimso
After having tried unsuccessfully to sell my home for almost a year through another agent and then through the Kennington branch of Barnard Marcus, one of their agents, Simon D'souza, got involved in helping me to get a sale. Simon was thorough, reliable, and trustworthy from first meeting till sale completion. When he said he would call you, he did, unlike many agents I have dealt with during this frustrating period. All aspects of the sale process were explained to me in a way I could understand, without the feeling i was being fobbed off or condescended to.If you use this company, try to get Simon and tell him I sent you.... Read more
Seller
18th Jan 2017 (7 years ago)
J Gill
I have certainly been very happy with the service provided by your company and specifically with Simon and Karen’s contribution to the proceedings. Once I had got in touch with Barnard Marcus to set the process off the house was on the market within a few days and there were plenty of viewings. These were handled very efficiently by Simon and the team. Once it had become clear that the asking price was a little too high Adam advised me to reconsider it, and the revised price led to fresh viewings. The finishing touch was when they persuaded the buyers to raise their offer by £15,000. I don't know how they did it, but I am most grateful.
Before deciding to move I had been aware of the existence of Barnard Marcus for many years, and having asked you to act for me I have had no reason to regret it.... Read more
Seller
6th Dec 2016 (8 years ago)
D Fitz
Barnard Marcus handled the sale of my late mothers house very professionally, Simon was very courteous, he would regularly provide updates on the progress of the sale and was always available to answer any questions or to explain any other options to me, he always kept me informed with the dates of viewings he met and surpassed my expectations of dealing with him . He took the time to listen to what I had to say, which gave me every confidence in his ability to sell. I would high recommend Barnard Marcus to my friends and family.... Read more
Seller
3rd Dec 2016 (8 years ago)
D Toms
The people at Barnard Marcus Kennington were a delight to work with. They kept me informed at all times, did exactly what they said they would do and maintained an admirable balance between professionalism and friendliness. Their reading of the market was also excellent. I wouldn't hesitate to recommend them to anyone. 10/10!... Read more
22nd Nov 2016 (8 years ago)
A B
I just wanted to say a big thank you to Adam and his team, especially Simon who has been absolutely brilliant throughout.
He’s kept us informed with regular updates, given great advice when we’ve needed it, and has been an absolute pleasure to deal with throughout the whole process.
A lot of hard work has gone into the sale and its very much appreciated.... Read more
16th Sep 2016 (8 years ago)
O Ejodame
Very helpful throughout a less than simple transaction. Will certainly go back to them when I am ready to sell!... Read more
12th Sep 2016 (8 years ago)
A bottini
Ridicolously bad.
Leaving in 3 weeks I have been trying to call and emailed them thousands of times, I'm still waiting for an answer. Been ignored and they also made a mistake with our contracts / deposits.
Unacceptable.
Digraceful.... Read more
18th Jul 2016 (8 years ago)
W Cross
Awful - they have to be constantly chased up, didn't include crucial details in our contract, messed up our move in dates, were confusing to deal with, and just never call you back if they're busy/forget to email you things they say they will. ... Read more
24th Feb 2016 (8 years ago)
B S
We have recently let a property from them, the have proven theselves to not only be incompetent, poorly trained and rude but worst of all they will LIE to you to seal a deal on a property.
We have been lied to SO MANY TIMES, many of which we have only found out now we are moving in and paid deposits etc!!
It has been a nightmare trying do business with someone you can't trust. Please don't have to go through this yourselveS- DON'T USE BARNARD MARCUS!... Read more
29th Oct 2010 (14 years ago)
P McGough
Just purchased my first ever property via this office. First time buying is so daunting, but I found the whole team to be helpful and keen to help me move forward - especially toward completion when dates / timings got really tight.
In particular the mortgage advisor Jordan Lyons worked very hard to get this home-buying novice to where he wanted to be. I'm in, happy with my choices, and have a plan for future funding adjustments.... Read more
J Sellick
Very helpful. Adam was happy to fit property visits around me. Michelle was always on the case when it came to chasing the developers and their solicitors. Barnard Marcus even sorted out the Mortgage advisor, Jordan Lyons, who was very friendly and did everything he could to speed the process along. Overall, it was a smooth process.... Read more
I Edwards
Very professional / organised and in the end achieved a good outcome. There was certainly plenty of effort. But on reflection it took a long time to land on the right product.... Read more