K C
Very friendly staff- Brandon helped us out so much.... Read more
21st Oct 2024 (13 weeks ago)
D Boys
My experience with the sales agents at this office was top notch. They work hard, but approach their clients with a mature and relaxed sense of confidence that is unusual in the industry. I will definitely be using them again in the future.... Read more
Seller
14th Oct 2024 (14 weeks ago)
H LORD
Not Now... Read more
24th Jun 2024 (6 mo. ago)
A Wildgoose
Tihon was great, picked out some really interesting properties for us to view and was really efficient in communication with us. Would recommend.... Read more
27th May 2024 (7 mo. ago)
M Kuzin
Mr. Demovski is the best seller. I'll buy my next object through hum with big pleasure.
Very gentle, professional, ready to explain everything about your dream house.... Read more
17th May 2024 (8 mo. ago)
O Ltd
I am potential buyer, Tihon was very helpful and provided a great service.... Read more
Buyer
17th May 2024 (8 mo. ago)
M Ahmad
I was lucky to have Mr. Brandon as my letting negotiator who guided me throughout the process with patience, and with a smiley face. I found Mr. Brandon very energetic, helpful, kind, and supportive. I am sure he will be a great asset for any state agency or business he joins. I wish him all the best, and I hope we can have lunch or dinner together sometimes :)... Read more
Tenant
30th Apr 2024 (8 mo. ago)
J needham
Wasted my time, I was interested in one of their properties and tried to arrange a viewing. I made the mistake of agreeing to multiple viewings as well and thought it would be good to see what was in my price range.
Five viewings where arranged and after the first which was out of my budget and not really what I was looking for I was informed the rest where cancelled. These viewings were all arranged more than a week in advance.
Utterly incompetent. As someone who works with a blue chip retailer who regularly looks at their leases for property, I was especially disappointed their residential service is so poor.... Read more
13th Apr 2024 (9 mo. ago)
R Karanjai
Very professional and friendly staff. Especially Tihon who is great at sales and always provides update and feedback. Thanks... Read more
Seller
11th Apr 2024 (9 mo. ago)
J Colley
Tihon was super helpful and accommodating - arranged a viewing at short notice as I had limited availability. He was also helpful with the follow-up - very professional and friendly.... Read more
Y Tsui
Tihon is one of the best agents I met in London for over 5 years BTL investment experience. Highly recommended if needed to search poverty in SW London.... Read more
Landlord
6th Apr 2024 (9 mo. ago)
A eratt
Tihon is a great agent. He listens carefully to the requirements and always shows me the best properties ...... Read more
26th Mar 2024 (9 mo. ago)
G Weir
Tihon was great, proactive and helpful. We are grateful to the team for helping to sell our home.... Read more
Seller
26th Mar 2024 (9 mo. ago)
G Gogo
Excellent and professional service from Tihon and the team. Highly recommended, Thank you so much... Read more
15th Mar 2024 (10 mo. ago)
J Smith
The agent at Bernard Marcus Tooting helped us to have a positive viewing experience as we continue on our property search. Displaying notable professionalism, Tihon was also very approachable, knowledgeable and enthusiastic. Many thanks.... Read more
7th Mar 2024 (10 mo. ago)
J chacko
Great experience so far with the Tooting branch.
My first encounter with the team was so pleasant they really do care about customers and not just securing new business, they give really friendly advice and really go above and beyond to understand everyone’s situation specifically. I want to say a massive thank you to both Leo and Marta who helped me along my property search, we need more estate agents like the ones at Barnard Marcus. Keep it up guys!... Read more
4th Mar 2024 (10 mo. ago)
N Saf
Really impressed by these estate agents, they are such nice people, I have never come across any other estate agents like them considering my 55 years of age. They really take customer service to the next level and they really do care about you and not just your money, we wasn’t really available for viewings during the week and they still made it happen for us on the weekend even with such short notice. Leo from lettings is such a nice young man and his manager Marta was so helpful with the paperwork. I couldn’t think of any other estate agents that I would recommend but these guys. Please keep up the good work as we need more agents like yourselves.
All the best,
nadim.... Read more
Landlord
4th Mar 2024 (10 mo. ago)
S Varatharaj
I recently had the pleasure of working with Tihon and I must say, his services exceeded all expectations. From start to finish, Tihon proved to be an invaluable asset in our property search journey.
First and foremost, Tihon's professionalism and expertise were evident from our initial consultation. He took the time to truly understand our needs and preferences, ensuring that every property he presented to us was a potential match. His knowledge of the market and attention to detail helped streamline the process, making it much less overwhelming for us as buyers.
What truly set Tihon apart, however, was his unwavering dedication and commitment to helping us find the perfect home. He was always available to answer our questions, provide valuable insights, and offer guidance every step of the way. His responsiveness and willingness to go above and beyond for his clients truly made all the difference.
Will definitely recommend him .... Read more
Buyer
19th Feb 2024 (10 mo. ago)
S Mishra
Mr. Tihon helped me view a few properties in the neighbourhood of Tooting. He was quite diligent about showing around every aspect of the property and answered patiently to any questions I had. I would recommend Barnard Marcus and Tihon if anyone plans to buy properties in and around Tooting!... Read more
Buyer
18th Feb 2024 (11 mo. ago)
C Lyon
Very helpful and efficient in arranging for me to see a property at short notice that was in high demand as well as suggesting other options to me.... Read more
16th Feb 2024 (11 mo. ago)
P Purcell
My son and I dealt with Tihon as we searched for a first-time buyer flat for my son. We found Tihon to be very proactive. He is pleasant friendly and initiated. Thank you.... Read more
Buyer
9th Feb 2024 (11 mo. ago)
R Mehan
Tihon is great to work with and I couldn’t be more satisfied with the support he is giving us on the sale of our flats in Tooting. Thank for your hard work! Keep it up!... Read more
Seller
8th Feb 2024 (11 mo. ago)
N Sammut
Tihon is great to work with and I couldn’t be more satisfied with the support he is giving us on our property journey. Five-star service. He has demonstrated incredible proactiveness despite us being walk-ins to his office and has been incredibly friendly, honest, and supportive all throughout. He has taken a very personalised, attentive approach and patiently guided us through the different routes we could take. I look forward to continuing my property search with him.... Read more
4th Feb 2024 (11 mo. ago)
A B
Thank you Tihon for your hard work & support through the lettings process. I felt you were very professional, hard working and always dedicated to me. Was a pleasure to work with you and hopefully again sometime soon ????????... Read more
Landlord
3rd Feb 2024 (11 mo. ago)
Dolo
Great experience so far with the Tooting branch. Selling a house is a stressful process even more so when living abroad but the whole process is being made easier thanks to them.
My first encounter was with Dearbhla who was extremely helpful and is always responsive and available. Tihon from the team was also incredibly helpful and professional helping me solve some issues that popped up quickly and efficiently . He did a great job with the viewings and is always there to answer my queries. Would 100% recommend Tihon and Dearbhla.... Read more
Seller
2nd Feb 2024 (11 mo. ago)
D Material
Dealing with many sells negotiators over the years Barnard Marcus's sells negotiator Tihon is one of the best i have come across. He's experienced, efficent and passionate to get the job done. A true asset to the company.
Keep up the good work T.... Read more
1st Feb 2024 (11 mo. ago)
D Patel
Tihon has been a fantastic ambassador for Barnard Marcus. From our first viewing, to offering right through to having our offer tied up Tihon has been of great help. His swift communication and regular updates has allowed our whole house buying process to run smoothly.... Read more
Buyer
8th Jan 2024 (1 year ago)
R Radaev
Tihon from sales team was very supportive and helped to answer all our queries promptly... Read more
18th Dec 2023 (1 year ago)
Azraa
Great experience. Tihon was very helpful and friendly, going the extra mile to cater to our preferences. He patiently answered all our questions. Highly recommend!... Read more
15th Dec 2023 (1 year ago)
K Szuminski
Tihon is a driven and experienced individual, who has had a positive effect on me as well as on others.
His interpersonal skills are well-tuned - he developed them when he was a personal trainer, helping people find motivation and desire to make themselves better, and having observed how he works, It is clear he prefers to be more personal in this respect. This is also why he has had great success in entering the world of real estate, building trust with clients with excellent communication and positivity, leading to top results.
Thus, I am convinced that Tihon is a great addition to any team and to any industry, because as one person leads in a positive fashion and with directive, others follow.... Read more
12th Dec 2023 (1 year ago)
N Boyse
Awful experience with trying to buy with this branch. It's entirely put me off even dealing with them if I did see my dream home advertised.
We saw a property and it just didn't fit our criteria, cost vs. work that would need to be done didn't make it right for us.
Of course, the estate agent calls and asks for feedback, we very politely share it and he starts arguing with us and saying we don't know what we're looking for, we're inexperienced, we should go and figure out ourselves before calling Barnard Marcus ever again. Oh and of course it doesn't matter because "they already have another offer!" (so why have a go at us for not wanting to proceed? Also, why ask for feedback if you going to bite our heads off?)
I've owned property for years and I've dealt with hundreds of estate agents, this was by far the worst. It is such a shame because he was initially very lovely but I cannot believe the absolute unprofessionalism, entitlement and nastiness we were dealt with when we contacted this branch. Oh well, we will continue our search elsewhere.... Read more
Buyer
29th Nov 2023 (1 year ago)
A Nicholls
Very nice company... Read more
3rd Nov 2023 (1 year ago)
R laidani
You can’t trust this estate agent horrible they just care about money no value for customers.
We put our flat for sale with them in January 2023, in April flat was under offer, then we paid the legal fees towards our solicitors, and our management agency fees, around total about £3000 in July we called Bernard Marcus to check with buyer position than they said the buyer not ready to purchase, his or her mortgage not ready! What a west of time and money.
If I can review this agency 0 I will do.... Read more
Seller
4th Oct 2023 (1 year ago)
P Hernandez
Barnard Marcus have provided a great service in helping us find a property. In particular, we are very grateful to Iqra, who has been dedicated, dependable and attentive throughout.... Read more
21st Aug 2023 (1 year ago)
T Chen
Iqra at Barnard Marcus helped us find our new home. It was a difficult process as we were outside of UK. She made sure everything is done on time. I would 100% recommend getting in touch with her if you are looking for new rental property.... Read more
Tenant
20th Aug 2023 (1 year ago)
K Webster
Had a very pleasant experience with Barnard Marcus in Tooting. Iqra was very responsive and helpful, supplying a great video tour and all the relevant information required which made the process 10x easier! Thanks again for all your help.... Read more
10th Aug 2023 (1 year ago)
A Goldie
Had a brilliant experience with Barnard Marcus, as they helped us rent an amazing 4 bedroom property. Iqra was our agent and she was really helpful and friendly. She went over and above to make sure we got the property and helped us get all the relevant documents completed on time. Any questions we had she answered straight away as well!... Read more
Tenant
10th Aug 2023 (1 year ago)
Z Clark
Highly recommend to anyone, the whole process of letting went smoothly and so quick, Tyler was extremely helpful and went the extra mile, five stars from me I had a great experience... Read more
Landlord
1st Aug 2023 (1 year ago)
L O'Donnell
Tyler was super helpful throughout the whole process of us finding a flat. Really efficient and helpful!... Read more
14th Jul 2023 (1 year ago)
E Briggs
Tyler helped us signed the perfect flat - he went above and beyond to help accommodate us viewing the property very last minute and kept us up to date every step of the way. Thank you Tyler!... Read more
Tenant
4th Jul 2023 (1 year ago)
L Bilson
Had a really positive experience dealing with Barnard Marcus in relation to our recent property search in London. Tyler, in particular made the entire process easy and seamless. Despite covering an area outside of Tooting, he was very helpful through all parts of the process. Really looking forward to moving in tomorrow!... Read more
Tenant
29th Jun 2023 (1 year ago)
L Earley
Had a great experience with Tyler. He kept us up to date with our rental application, made sure any amendments or changes to plans were quickly communicated and had a calm and professional demeanour.... Read more
Tenant
22nd Jun 2023 (1 year ago)
E Lyons
Brilliant service. In particular, Iqra was the single most helpful estate agent I have ever met. She answered all calls; responded to all emails; provided an excellent video tour and kept me fully informed about all contractual developments. Most estate agents treat you as just “another customer”, but Iqra certainly did not. Great service.... Read more
21st Jun 2023 (1 year ago)
S Sas
Be very careful doing business with the rental industry.
We will advise you of our offer for a 3-year lease. But they say their commission is only for 1 year.
At the end of the term, they will collect 3 years rent.
Also, it will be said that who delling with the contracted has left the office.... Read more
Landlord
12th May 2023 (1 year ago)
H John
We had absolutely amazing service from Collington Brown throughout the 8 month process. He was fantastic with keeping us up to date with everything and chasing things up for us even when he was on leave! Highly recommend anyone needing financial/mortgage advise to ask for Collington!... Read more
Buyer
9th May 2023 (1 year ago)
A alva
The team was friendly and thoughtful. Our agent Tyler was very helpful.. He made the whole process smooth and easy.... Read more
30th Apr 2023 (1 year ago)
C Sofokleous
Caitlin helped us to find an amazing home, and helped us through our first home purchase! She was super helpful, always quick to respond and chase things for us, and made the process really easy.... Read more
Buyer
30th Mar 2023 (1 year ago)
H Withrington
Caitlin was my rep at Bernard Marcus who was incredibly helpful, responsive and diligent helping me with my first property. Special mention to the team who would always be available should Caitlin be away and things needed done/chasing asap!
Would highly recommend!... Read more
30th Mar 2023 (1 year ago)
E Mccrudden
I am buying a flat in the Tooting/Earlsfield through the Tooting office and Caitlin Gralton is the negociator dealing with the transaction.I had visited the property three times before i made my mind up, she was so helpfull on organising the visits, and her information regarding the work during this transaction.Caitlins attention to detail to the property was very good.... Read more
Buyer
30th Mar 2023 (1 year ago)
M Jannusch
Marta and her team are new, but not new to good service. Lovely team to work with, highly recommend.... Read more
28th Mar 2023 (1 year ago)
K Arnstein
We were shown round a property by Caitlin earlier today and we just want to thank her so much for her kindness and completely amazing service. She made us feel completely at ease and was incredibly informative about the property. What an absolute star.... Read more
25th Mar 2023 (1 year ago)
F clark
Caitlin Garlton from Tooting branch had been super quick, helpful, efficient to assist me to get my offer accepted and response quickly to urgent matters... Thank you so much for your help Caitlin....... Read more
Buyer
15th Mar 2023 (1 year ago)
A Bathan
Filipa has been very helpful in sorting out our required documents. She answered our queries n a timely manner She was organize and very professional.... Read more
28th Feb 2023 (1 year ago)
N London
I had a very good experience buying a flat recently through Barnard Marcus Tooting. Caitlin who showed me the properties was friendly and knowledgeable about the properties and the local area; she always came prepared and on time and really listened to my requirements which allowed me to view relevant properties and make a decision quickly.
The team were generally easy to work with and very efficient at communicating with all the parties involved at various stages in order to reach a successful completion. I can recommend this agency!... Read more
Buyer
20th Feb 2023 (1 year ago)
I Moraes
Jamie was very professional and helped guide us through sales process. He and the team worked hard to ensure a fast and fairly priced sale. Katie the sales progressor was also very helpful, responsive and reassuring.... Read more
Seller
15th Nov 2022 (2 years ago)
R Williams
Barnard Marcus did a great job selling a ground floor flat in Tooting. In particular, Jamie Nicol went above and beyond to make sure I received A1 service and - crucially - always delivered on his promises. He has a deep understanding of the market and his judgement was spot on when marketing the property such that a successful outcome was achieved.... Read more
Seller
11th Nov 2022 (2 years ago)
Mel
I just completed the purchase of my first home with the help of the team at Bernard Marcus Tooting. Their in-house mortgage broker Collington secured me a mortgage offer within 3 days which was £20k higher than what everyone else was offering me and he was always there to help with other aspects of the purchase. My agent Jamie chased things up whenever necessary and endured my angry outburst :) It wasn't all plain sailing but I'd like to send my special thanks to the whole team for managing to get things across the line.... Read more
Buyer
7th Nov 2022 (2 years ago)
L Wastell
Our first point of contact was Caitlin, who at short notice booked us in on a viewing. She has great knowledge of the local area, which was a huge plus for us. Caitlin did exactly what she said would, in the right timeframe , and has managed our expectations. All in all at this point of the process we're incredibly pleased with the service.... Read more
22nd Oct 2022 (2 years ago)
G Thornton
Everyone went above and beyond to make sure what could have been a very tricky purchase went through smoothly. Jamie in particular provided a lot of useful advice and no pressure connections to supporting professionals if we wanted them.... Read more
Buyer
8th Oct 2022 (2 years ago)
T Smith
The sales team was exceptional from valuation to sale agreed. From many viewings to multiple offer, to qualified buyers which led to us selling for above asking price! Thank you all!... Read more
Seller
7th Oct 2022 (2 years ago)
C sawyer
Really great estate agents. Caitlin has gone above and beyond to help me, as I am a first time buyer she has helped me understand the buying process, she has introduced me to all the tools that Barnard Marcus have to offer. Having Caitlin’s expertise has helped me to narrow down my property search. She really is an asset to the team.... Read more
Buyer
30th Aug 2022 (2 years ago)
D Henry
I am a first time buyer who didn't understand anything about the mortgage process, Collington was so knowledgeable and attentive he made me feel comfortable and more educated as he was so informative. Everything went smoothly, and he even managed to save me money. I couldn't have asked for a better experience. The service was exceptional and Collington was so professional and helpful throughout the process. Will definitely be recommending to all that I know and would highly recommend full stop. Thank you so much for all your support and being so patient with me whilst answering all of my many questions =)... Read more
Buyer
23rd Aug 2022 (2 years ago)
T Jackson
What a shambles of a company! We had to deal with Jean Pierre as our Letting Agent throughout the paperwork process which was the longest process I’ve ever had to deal with. After having our offer accepted at the end of May it took 7 weeks for us to receive our tenancy agreement. When we finally received our tenancy agreement (a mere 4 days before our move date) it was instantly incorrect. When this was flagged we then found out that Jean Pierre was on annual leave (which we had no idea about due to the lack of correspondence even when chasing), we were then speaking the manager, Jakub Kedziora, who sorted a new agreement for the next day (this was only due to the fact I knew someone who had contact with Jakub, otherwise I’d still be waiting for a call back to this day!). Unsurprisingly, this was also incorrect and took another day for a new agreement to be sent through which was finally correct. As someone who works in the Lettings industry I am shocked how this company is still running and how a simple paperwork process took so long to complete (which I believe can be completed in 2 weeks maximum subject to referencing). Even when collecting keys on our move date they failed to give enough sets for each tenant moving in, something I thought would be checked before the move date. Our property also wasn’t professionally cleaned like requested when our offer was accepted, this was stated as a domestic clean on the inventory luckily which is something we will sort with the company when we come to vacate. I wouldn’t recommend anyone to use this company for lettings or sales (yes, believe it our not we also had issues with them!) as 5 days before we were due to move in I received a call from a sales consultant requesting viewings for our move date. When I did speak to a manager about this I was told the consultant was new, however when checking the website it became clear they had been there 15 months! There is clearly a lack of communication between each side of the office bearing in mind they sit across from each other! Do not use Barnard Marcus!!... Read more
Tenant
4th Aug 2022 (2 years ago)
C Grossi
I never left a bad review before but the letting guy that answered me this morning was very unhelpful and made me feel very uncomfortable.... Read more
6th Jun 2022 (2 years ago)
S Ireland
Had an excellent experience when working with Jakub, I am grateful to all his hard work! Made the process exceptionally easy, he was supportive and responsive throughout the process.
Quick to find tenants and even quicker to put the property online!
A pleasure to work with and would highly recommend Jakub and Tooting Barnard Marcus.... Read more
Landlord
16th May 2022 (2 years ago)
Sanj
I Requested a rental valuation and Jakub came to my property. He explained the fee he charges as well as what him and his team do and everything he told me was exactly what I needed.
After instructing Jakub, he had photos taken the next day and we were online within 24 hours from appointment. To my surprise he had a tenant who wanted to moved in within a week.
It was a pleasure to do business with Jakub and look forward to receiving his excellent service.
Will definitely use Jakub again and will recommend his services to anyone else.... Read more
Landlord
10th May 2022 (2 years ago)
P gupta
I just moved to London and was looking for a flat with an immediate move-in. Jean in lettings helped me to find a perfect property just like what I wanted and assisted me throughout the application process. Thank you so much Jean!!... Read more
Tenant
25th Apr 2022 (2 years ago)
J Howe
From our first meeting with Jean Pierre to handing the keys over he was so very helpful - responsive, quick and very attentive. Barnard Marcus’ system for checking properties before moving tenants in could have been more thorough, but Jean Pierre himself was great to deal with and very helpful indeed!... Read more
Landlord
12th Apr 2022 (2 years ago)
N Kostadinova
I can't stretch enough my gratitude to Mr. Jamie Nicol from sales team in Tootig brach, who went beyond our expectations in providing an excellent service at all times. He was patient and accommodated all our needs as a family. He provided us with plenty of choice and understood our circumstances straight away. He was very polite and gentle at all times and helped us on our journey to purchase a new home. He is clearly very experienced and knowledgeable and brought a trust in us towards Barnard and Marcus in general. Thank you!... Read more
Buyer
12th Apr 2022 (2 years ago)
Max
Really happy with the service that Jean-Pierre and Jakub provided. Very professional, great communication, quick response. Thank you for your continued help and support! Highly recommend! 5* Agents - M.K... Read more
5th Apr 2022 (2 years ago)
S Masood
I have great experience working with Jakub Kedziora.at Tooting branch
of Barnard Marcus as I rented my flat. Excellent service, explained all steps of renting clearly. Good communication throughout the process.
I recommend him strongly as Jakub very reliable.... Read more
Tenant
1st Apr 2022 (2 years ago)
T Brown
Had a great experience viewing with Jean Pierre, unfortunately got out bid for the property but out of all my viewings with agencies Jean Pierre was friendly and very informative.... Read more
1st Apr 2022 (2 years ago)
M Shahbazi
I didn’t expect my house let out in 2 days with the rent that gave me good lesson that property must let out by professionals like Barnard Marcus to achieve the high rent with professional tenant this experience will help me to let out my properties in peace of mind and with highest level of rent in future... Read more
Landlord
31st Mar 2022 (2 years ago)
S Hauptman
Quick/efficient service from Jakub and Jean-Pierre.... Read more
31st Mar 2022 (2 years ago)
M ahmad
Jamie the Gem. Kind personality.... Read more
11th Mar 2022 (2 years ago)
X Edmonds-Allen
I recently purchased a property via Barnard Marcus and dealt with Shahana, representing the seller for a property in Tooting. Shahana was very professional and extremely helpful in arranging viewings and answering queries, both before and after our offer had been accepted. She was also very pleasant to deal with, thanks Shahana!... Read more
Buyer
5th Jan 2022 (3 years ago)
R Shimell
I was buying a flat after several stressful and unsuccessful attempts and Shahana at Barnard Marcus Tooting was so fantastic. She really listened to the sort of property I was looking for and came up with several options that were all suitable. Once I made a decision to buy she was professional, very responsive to any requests I made and did everything under the sun to make sure the sale went through. She was also genuinely lovely to talk to and made the whole experience a positive one, also making very helpful recommendations for conveyancers. I felt none of the pressure or mistrust that I've experienced in the past with estate agents- she's renewed my faith!... Read more
Buyer
5th Jan 2022 (3 years ago)
Felt the agent was a bit unprofessional, would not communicate well and would not use their booking system so I could see when a viewing was taking place. Lack of communication was key for this low score... Read more
Seller
5th Dec 2021 (3 years ago)
Zack
Working with Barnard Marcus has been an absolute pleasure right from the very start. I was skeptical to use an agency at first but Kash gave me full reassurance that I was in the right hands. I would 100% use this agency again in the future, they were an absolute delight to work with. Thanks again guys, keep up the hard work:)... Read more
23rd Nov 2021 (3 years ago)
M Burton
I tried to rent my property though a local agent, although after 3 weeks of advertising and limited viewings, I decided to reach out to Barnard Marcus and Jean Pierre from the Lettings team was the one to pick up. He was very friendly and he booked me a valuation with the manager Jakub. We agreed the fee and he took pictures of my property as well as a video. I was very impressed when I saw my property online 2 hours after the meeting. The following morning I received a call from Jakub and he has told me that the property has had a lot of enquiries and also to my surprise he presented me with 3 potential tenants, some which went above asking.
Overall experience was phenomenal, as they are very fast, engaging, informative and professional. Worth every penny and couldn’t recommend more!... Read more
Landlord
5th Oct 2021 (3 years ago)
L L
A big thank you to Shahana for helping us sell our flat, she was great at getting us lots of viewings and providing us with viewer feedback and letting us know how comparable properties were performing. Once we had a buyer she helpfully provided a communication link between the parties. Thanks Shahana!... Read more
Seller
2nd Oct 2021 (3 years ago)
A Malik
Recently had a search for 2 bedroom property with Estate agents.
Had a very good experience with them.
Kristen was the agent who was dealing with me, understood my requirements and worked very professionally to find me the suitable options for me.
Great communication and quick to respond.
I would highly recommend them... Read more
18th Aug 2021 (3 years ago)
P Shah
Really friendly staff, superb advice and easy to deal with. Definitely felt like she was on our side at all times throughout the buying process. Would 100% recommend and return in future for further business. Thank you Shahana for making the process so smooth. We would not have completed without your kind and valuable assistance.... Read more
Buyer
12th Aug 2021 (3 years ago)
K Sajid
Shahana at Bernard Marcus worked very hard tirelessly to help my aunt sell her house. Due to language issues my aunt had. Shahanas service went up and beyond what most estate agents would normally provide. This service meant my aunt was able to complete on time especially with stamp duty deadline for the buyers being so tight. Without her help my aunt sale wouldn't have been achievable on time. She answered all questions and concerns my aunt had along the way and explained everything in detail at professional level. Thanks again for all your help and hard work.... Read more
Seller
12th Aug 2021 (3 years ago)
A Khhaan
From the start Shahana was friendly and professional. She made sure I was updated after every viewing. The whole team is brilliant, very friendly and diligently showed a genuine interest in trying to get the sale through. I would recommend Barnard Marcus Tooting to anyone looking to buy/sell thier property.... Read more
Seller
12th Aug 2021 (3 years ago)
A Simpson
I have not come across such a dedicated bunch of professionals for a long time. IF I MAY BE SO BOLD I WOULD LIKE TO SINGLE OUT ONE PERSON WHO HAS GONE ABOVE AND BEYOND. SHAHANA. SHE WAS THERE FROM THE BEGINNING TO THE END OF THE SALE THANK YOU SO MUCH, ANTHONY SIMPSON... Read more
Seller
26th Jul 2021 (3 years ago)
R Scants
We placed our property on the market in 2020 and trusted Barnard Marcus with the sale due to their no-nonsense attitude to selling and willingness to work with us on the price of the sale. Having found a buyer within the first couple of months, the process was fairly protracted due to the buyers having to organise the sufficient loan for the property. Despite the delays in the process, Barnard Marcus were excellent at keeping us informed and chasing the buyers until the deal was finally over the line. I would recommend Dearvla, Isabelle and Shahana for their professional approach and assistance in completing the sale and would have no hesitation in contracting Barnard Marcus Tooting again for any future sale.... Read more
Seller
12th Mar 2021 (3 years ago)
R Nunneley
Recently purchased a flat through this office. Isabelle was so incredibly helpful and went above and beyond to make it a pleasurable experience. We are so grateful for everything she has done and would 100% recommend.... Read more
Buyer
22nd Feb 2021 (3 years ago)
O Herne
Tooting Barnard Marcus
Really great experience with the team in Tooting Barnard Marcus they went above and beyond to help me find my dream home! A special mention to Jack, Shahana and Dearbhla who have been a constant support throughout! Thank you so much!... Read more
18th Feb 2021 (3 years ago)
G Krawczyk
Great service given by Isabelle at the tooting branch! She was very helpful I would definitely recommend.
5 star service!... Read more
4th Feb 2021 (3 years ago)
K KAN
A property with 4 bedrooms semidetached two entrance in SW17 , despite reducing from 2300 to 1700 did not let. But worse was removed the property with fake reasons without telling the landlord from the zoopla , most probably just to show the weeks to rent showing less on the zoopla. also hardly returns the messages, judge yourself IS THERE ANY WORSE AGENT... Read more
Landlord
10th Jan 2021 (4 years ago)
Bright and breezy agents - full of hope but not all the promises materialised.... Read more
Seller
3rd Dec 2020 (4 years ago)
D Seeds
Beware the person you first talk to is paid to get you signed up with them. So they will say anything to get that done. Next you meet the actual sales staff who them are given the task of delivering the pie in the sky you were initially sold.... Read more
30th Oct 2020 (4 years ago)
B Brawler
Friendly staff with a great manager who knows whats she's doing. Thank you isabelle and miss D.... Read more
13th Aug 2020 (4 years ago)
J Wadhams
**Tooting Branch**
We wanted to express how very pleased we were in how the team at Tooting sold our house. When our original buyer pulled out on the day of exchange, they worked tirelessly at marketing the property and finding us a new buyer. What made this more impressive was that they were able to secure a very successful outcome working within the restrictions and complications of the Covid 19 pandemic.
We are very grateful for all of the hard work by Dearbhla Stroud and the team, but special mention must go to Shahana Hanif for her professionalism, hard work and very positive attitude. We wouldn't hesitate recommending them or using them in the future. Thank you.... Read more
Seller
18th Jul 2020 (4 years ago)
R Coles
I used Barnard Marcus when buying my first home. We just exchanged today with a view of completing next week and every step of the journey has been amazing.
From the first viewing with Shahana Hasif she made us feel really welcome and is super friendly and chatty. She also took the necessary precautions with regard to safety (we had our first viewings as soon as the market opened up post lockdown) so we felt very safe when entering the property and when speaking with her. She was also very knowledgeable about the property and answered all the questions we had. Following the viewings when we had other questions she was super responsive when replying to our emails and phone calls.
As this was our first property purchase obviously everything was very new to us as we hadn't gone through the process before. Shahana was so helpful towards us and took into account any reservations we had or if we were unsure about parts of the process and explained them really clearly.
In addition to this, we use Jack Brown as our mortgage adviser and he was also incredibly helpful and supportive. As FTB the mortgage process was a bit daunting but he was genuinely available whenever we needed him to talk through things and was incredibly quick at submitting our application and keeping us informed with updates as soon as he got them.
When speaking with both Jack and Shahana, I genuinely got the feeling that they were as excited as me about the journey to buying a house and it was really nice to share that with both of them.
I'd absolutely consider using Barnard Marcus Tooting if we ever come to sell the house if it means dealing with Shahana and Jack as they made it feel like a breeze.... Read more
Buyer
17th Jul 2020 (4 years ago)
T Parker
Shahana did an amazing job in ensuring everything went as smooth as possible! I would highly recommend, thank you!... Read more
6th Apr 2020 (4 years ago)
F Perera
Shahana was ver professional and helpful on our visits. She took the time we need it to go though all the information that you need when you are buying a property.... Read more
Buyer
10th Mar 2020 (4 years ago)
L Gould
Shahana absolutely excelled. Amazing communication, professional and committed.... Read more
28th Feb 2020 (4 years ago)
F Humphreys
I have had the most amazing experience with the Tooting Branch. Dearbhla and Shahana are the most professional and caring people I have dealt with in a long time. Their compassion in dealing with me at such a difficult time was outstanding. I can't thank them enough.... Read more
13th Dec 2019 (5 years ago)
D Abdi
We rented a property through BM in May 2017, when we viewed the property it was not clean and we were told the property will be professionally cleaned before our move in date. When we moved in the property was still in the same state and we emailed BM letting them know that we will not pay for a professional clean when we move out.
During our tenancy (that finished Nov 2019) we had the following issues:
1- Simple repairs such as fixing a sink tap or a toilet seat or a dishwasher or a toilet flush took over 3 months. Our last repairs which was a toilet tap was reported 4 months before our move out date and it was still not fixed by the time we moved out, multiple emails were sent to them but they didnt care.
2- We were only given 5-6 hours notice before viewings of the flat, most of the times we were at work and trusted state agents to show the property to future tenants. On 2 occasions the agent named KASHAF left the door of our property unlocked, luckily nothing was stolen.
3- We received our check out inventory 6 days after we moved out and most of the things were left in good condition (as per inventory), we were told that we will have to pay for the professional clean which i refused to as when we moved in flat was not professionally cleaned. I forwarded the email correspondence i had with the agent at the time we moved in.
4- A week later we received an email from Eleanor Baker stating that landlord will be claiming the whole deposit for the damaged caused to the sofa and wardrobe, when i told her that there was no damage when we handed the keys and there is no damage mentioned in the check out inventory and asked her how all of a sudden they are making this unsubstantial claim, her reply was “i will pass this on to landlords but i dont think they will drop the claim”. She totally ignored the check out inventory report carried out by a third party and stopped replying to my emails.
5- i called PJ several times and he told me several times that he will catch up on this situation and get back to me but its been 10 days now i am waiting for someone to tell me when am i going to get my deposit back.
I thought renting a property through estate agents makes your life easy but this has been terrible experience and I would never ever use BM or any high street estate agents as they all put on a professional face but don’t care about people and their money.... Read more
Tenant
10th Dec 2019 (5 years ago)
S Pietterse
Kashif and PJ from the lettings team were fantastic in helping me find the perfect property for my fiance and I. They maintained an outstanding professionalism at all times and were particularly patient when explaining the small details to us. They exceeded our expectations of ordinary estate agents and are truly an asset to the Barnard Marcus Tooting team.... Read more
Landlord
26th Oct 2019 (5 years ago)
W Nash
Frustrating experience trying to buy a garage. All the individuals were helpful but their system just meant I slipped through the gap and wasn't communicated with. Very dissapionting outcome which could have been different.... Read more
Buyer
23rd Oct 2019 (5 years ago)
P AVA
Great estate agent to work with. V professional service and helped me out.... Read more
21st Oct 2019 (5 years ago)
M Bala
I am positively shocked by the work and dedication of the whole Barnard Marcus Tooting team. I had a lot of pressure to find a new home for me and my family, and found it thanks to Kash and PJ, thank you very much for the amazing work you guys have done for us.... Read more
21st Oct 2019 (5 years ago)
A Jung
I only had a month to sort out my new apartment but when i got put in touch with kashif from the tooting branch he literally made it so easy! I would recommend barnard marcus to anyone else who is moving house. You will be put in the right hands for sure.... Read more
21st Oct 2019 (5 years ago)
D Keating
Amazing service. They found me my perfect place and the communication throughout the whole process was great! Thank you Kash and PJ!... Read more
Tenant
16th Jul 2019 (5 years ago)
C Okeden
Really happy with the service. Very informative and easy-going staff made the move-in process extremely painless. Would definitely recommend Barnard Marcus Tooting.... Read more
Tenant
1st Jun 2019 (5 years ago)
Y Fady
It was not nice experience, and PJ was very helpful in the whole process.... Read more
1st Jun 2019 (5 years ago)
H Owen
Really impressed with the whole team, they found us the perfect property and customer service was really positive.... Read more
30th May 2019 (5 years ago)
L Fenner
Great service, Kerri-Anne was particularly helpful :)... Read more
1st May 2019 (5 years ago)
T M
The new lettings team in Tooting have been an absolute delight to work with, from the day I viewed the property to the day I moved in everything was exceptional.
Pruthvi and Megha went above and beyond to ensure the move in went smoothly. Definitely not the usual high street agents! Will definitely be recommending to friends and family and using you in the future. Thank you!!!... Read more
Tenant
1st Feb 2019 (5 years ago)
A Morris
Very impressed with the Lettings team in renting out my property. My property was on the market for 2 months before PJ approached me and found me tenants the next day. Incredible work, great knowledge and more importanly honest and reliable. Great communication from start to finish. Couldn't recommened higher. Thank you PJ and Megha!... Read more
Landlord
1st Feb 2019 (5 years ago)
N Litwinek
Dearblha did a great job showing suitable houses and was up front and fair in her negotiations on my behalf. Was also very helpful throughout the whole process. Thank you and would def highly recommend to anyone looking to buy or sell a home in Tooting.... Read more
27th Dec 2018 (6 years ago)
E Devereux-Roberts
We dealt with Megha Patira (Lettings Negotiator) for our most recent property search. She was super efficient in getting all the documents needed and kept us informed every step of the way. I could not recommend Megha more, if you are looking for a new property!... Read more
5th Dec 2018 (6 years ago)
S Baxter
Barnard Marcus, Tooting – so much to say, I worked closely with the entire sales team selling my house this year, which to their credit, has been a rather eventful one with Brexit looming and house prices declining, yet they achieved almost exactly what they said they would achieve while keeping me up to date every step of the way. I was in good hands with a special mention to Dearbhla Stroud for being my continued point of contact and guidance throughout. The team are all very helpful, polite and a delight to work with – would recommend to anyone looking for a no nonsense move.... Read more
Seller
5th Oct 2018 (6 years ago)
B Jones
The sales team at Barnard Marcus in Tooting were brilliant! The team handled my sale quickly and efficiently which I am so thankful for. would definitely recommend them.... Read more
Seller
3rd Oct 2018 (6 years ago)
J bruce
Barnard Marcus were amazing! Right from the beginning all the way to exchange. Without them I wouldn't of been able to secure my dream home! A Massive thank you to everyone!... Read more
Buyer
3rd Oct 2018 (6 years ago)
T Woolfenden
Barnard Marcus were absolutely brilliant when I was flat hunting. Pruthvi was our contact and he was so helpful, really friendly and really quick to respond to emails/calls - he made the stressful ordeal of flat hunting much better. We would highly recommend using Barnard Marcus!... Read more
30th Aug 2018 (6 years ago)
Lau
It has been a pleasure dealing with Marlie. She friendly, enthusiastic and professional. She had all the answers to my questions and puts you at ease from the onset. An asset to the team.... Read more
26th Jun 2018 (6 years ago)
K duncan
The service i received from 'Marly' was fab, she was attentive, always kept me informed & she was charming & very professional at all times. I would happily utilise this branch as & when i decide to make a purchase.... Read more
26th Jun 2018 (6 years ago)
R Collins
Marlie couldn't have been more helpful during my viewing, she was very knowledgeable on the area, property and vendors situation. She was also very communicative during the offer process and gave valuable advice throughout. Thanks Marlie!... Read more
26th Jun 2018 (6 years ago)
C Ismail
Marlie from tooting sales was amazing, helped us get our dream home! Stress free and would recommend her to all your family and friends in the future.... Read more
Buyer
26th Jun 2018 (6 years ago)
A Hussain
Wrong information provided on a viewing. One star is one too many... Read more
9th Jun 2018 (6 years ago)
A Krzesinska
When you sign a contract you may think they are professional... until you actually move in. They do not even provide you with bank account details to transfer the rent. You will regularly get reminders to pay the rent, although you regularly pay it.
And, moving out, expect problems with getting your deposit back. It is not about the dispute, just no deposit and no communication with anyone. They even do not respond to TDS, when you eventually involve it!... Read more
Tenant
7th Jun 2018 (6 years ago)
G Hoare
Barnard Marcus Tooting Sales
I would like to say a big thank you to Dearbhla Stroud for her friendly, caring and professional approach .I would highly recommend this team to sell your property they offer excellent customer service with exceptional customer care... Read more
Seller
8th May 2018 (6 years ago)
A Krzesinska
When you sign a contract you may think they are professional... until you actually move in. They do not even provide you with bank account details to transfer the rent. You will regularly get reminders to pay the rent, although you regularly pay it.
And, moving out, expect problems with getting your deposit back. Just no deposit and no possibility to communicate with anyone.
If it was possible to rate them zero, I definitely would.... Read more
Tenant
16th Apr 2018 (6 years ago)
P Patel
Megha from lettings was so friendly and made the whole process less painful! She talked us through each way of the step and was very understanding, patient and incredibly helpful. The whole process was made so easy for us thanks to her. Thanks so much.... Read more
Tenant
25th Feb 2018 (6 years ago)
S Bond
The sales team here at Barnard Marcus in Tooting are brilliant! They helped me find me my dream home and were so patient and helpful throughout the entire process.... Read more
Buyer
19th Feb 2018 (6 years ago)
L Silver
Megha was fantastic all the way through - very friendly, helpful, patient and professional. The most positive experience I've had at an agency, thanks so much.... Read more
21st Nov 2017 (7 years ago)
S S
We were so extremely pleased with the service Megha provided. She answered all questions thoroughly and was very honest about everything. She cleverly set up a whatsapp group which is a great idea! Would highly recommend her, thank you Megha!... Read more
21st Nov 2017 (7 years ago)
F Docherty
We were shown a really beautiful property the first time we used them, and our agent Megha has been incredibly helpful, trustworthy and friendly throughout the entire process.... Read more
21st Nov 2017 (7 years ago)
D Stewart
Following a very disappointing service from a previous letting agency, I was understandably wary of having to use an agency to find my next property. I was pleasantly surprised as the negotiator and lettings manager were incredibly helpful, particularly during two rather challenging situations with the offer and my referencing. Wayne Henry, in the Tooting Branch was responsive, helpful and went above and beyond to ensure we got our home despite the numerous challenges. He was very calm and patient (with the numerous phone calls) and I would recommend the services to those looking for a property. Sinan, Alaa, who is a Trainee Neogiator, responded to my texts out of hours and was very helpful. The only reason that I have not done a 5 star review is that the fees are slightly more than other agents but ultimately I think sometimes you do get what you paid for! Thank you BM.... Read more
Tenant
26th Oct 2017 (7 years ago)
B Stajic
Marlie Cartwright is just amazing! So friendly, knowledgeable and enthusiastic! With Marlie it is an absolute pleasure to view properties. I've recently had a viewing of 2 flats on Garratt Lane, but unfortunately the flat I liked for my son was under offer. The other was on the ground floor and I knew my son preferred the top flat. I am sure Marlie will soon find another even better property that I will buy! Great personality and the real asset to the Barnard Marcus Estate Agents in Tooting. Keep up your great work Marlie!... Read more
3rd Oct 2017 (7 years ago)
J Wake
Marlie has a genuine enthusiasm and worked hard to ensure I got the right viewing and followed up on my enquiries perfectly - thank you Marlie... Read more
15th Sep 2017 (7 years ago)
C Davis
Marlie was very engaging and helpful. Nothing was too much trouble. Thank you... Cheers Chris... Read more
15th Sep 2017 (7 years ago)
L Flynn
I moved into my new flat today and Ben was my agent. He was extremely helpful and made the process go extremely smoothly. We only had a week to get everything sorted and he managed to do it so I'm really thankful for that!... Read more
Tenant
25th May 2017 (7 years ago)
S Pettifor
One star is not low enough for this sham of an Estate Agents. We didn't know what time and where to pick up our keys ON THE DAY of our move in date. They then tried to charge us for inventory check which they weren't providing. The landlord called me in panic later that evening as he had received emails threatening that we would not move in if he did not sign contracts he had already signed months before, despite the fact that we had already moved in. Their communication lacks even that of human decency let alone someone dealing with your future home. Estate Agents are known for being spawn of the devil but these guys are a new breed.... Read more
Tenant
15th May 2017 (7 years ago)
Chris
Really good service from Ben, he arranged everything from viewings to getting the keys to the flat in quick time and was extremely polite, knowledgeable and a pleasure to deal with.... Read more
15th May 2017 (7 years ago)
A Krzesinska
Just normal London estate agency. You may think they are professional and dedicated... until you actually move in. Nothing worth of special recommendation.... Read more
Tenant
23rd Mar 2017 (7 years ago)
T Davis
I phoned the tooting branch with interests in a property I found online, I ended up speaking with a guy called Ben Watts in which he told me the property unfortunatly been taken.
He then recommended another property he had in mind...I was working on a tight schedule and I didn't even have time to view the room, I was sent a video via Watsapp of the property which Ben had conveniently recorded.
I literally put a deposit down straight away!! I was so impressed!
Ben's service was fast and efficient as I was on a very tight deadline!!! What a Star! Thank you !... Read more
Tenant
1st Mar 2017 (7 years ago)
B Berwick
Moving to our new house today. Ben was really helpful in getting everything sorted at short notice and we are all pleased to be moving in!
Thanks ... Read more
Buyer
4th Feb 2017 (7 years ago)
L Childs
Great service and they made the process of selling my home smooth and pressure free! I highly recommend Barnard Marcus!... Read more
Seller
13th Jan 2017 (8 years ago)
A Rajah
Merry xmas to Ben and co @barnardmarcustooting Ben whatsappd me a video tour of a property saving me a lot of time. Dec 2016... Read more
20th Dec 2016 (8 years ago)
A Francis
Absolutely fantastic! Impeccable communication and Ben Watts is a real star of the branch... Read more
26th Nov 2016 (8 years ago)
D Qazi
Just spoke with this company to de-instruct a let after no viewings, no calls, no updates - they refused to do this for me today acting like the person who holds complete control over their systems is on annual leave. They act like they are the Landlords in their speech & abruptness - what a joke!
I work in property myself & have never come across a group of unprofessional, lying, deceitful rude, arrogant, ignorant, street talking, bung taking agents in my entire life! How they ever get business is beyond me
If you want some serious advice from someone in the market - never approach these guys. These vampires are only after your money & offer a zero effort customer service experience. Would you normally invite sly & conniving people who want some of your cash into your home? So dont do it on this occasion either! Good luck with your move :)
YOU HAVE BEEN WARNED!... Read more
Landlord
13th May 2016 (8 years ago)
P Bartlett
If I could give this place less than 1 star I would. From the moment we signed on the dotted line Barnard Marcus and the rest of Sequence Homes Ltd proved themselves totally unprofessional and incompetent - from not having our house keys to pick up when we moved in due to staff not being in on time because, in their words, some of them had 'been out for a few last night', to ignoring our reports of issues with our property, claiming they would pass messages on to our landlady, only to find that they had not been passing on any messages at all over a period of 6 months.
In the end a pipe bursting was the final straw and we had to deal with our landlady directly to sort out our unsafe house - she has now been forced to terminate her contract with Barnard Marcus and is now suing them for the money she paid for their total incompetence.
Whether you are a landlord or tenant - I would strongly advise you to stay away from Barnard Marcus.... Read more
Tenant
28th Jan 2016 (8 years ago)
C Wright
I have never dealt with such rude and people in my life.
My sister and I were looking to buy a property in tooting. On numerous occasions we called about a few properties and promised to have our call returned by a member of their sales team. No one ever returned our call. Ever.
On the one occasion I managed to get through to one of the sales team named 'Bhavin Patel', he said we should sign up to the 'priority buyers list' (or whatever it was called). The idea of this list was to get us first viewings on new properties, but we had to provide pay slips and bank statements etc. When I said I didn't want to provide this information just to view a house, he became quite aggressive insisting I was making a mistake, and put me through to who I think may have been a mortgage advisor- he was equally aggressing and pushy. Bhavin refused to listen to my reasoning that no other estate agent required this information and was extremely condescending and rude.
I was very keen on the property in question, so when I called the main office to arrange a viewing the conversation went as follows:
BM: "Hello"
Me: "Erm, Hello? Is this Barnard Marcus?"
BM: "Yeah, Who do you want."
I wish I could portray the tone and manor of the conversation, but it was truly shocking.
I decided not to pursue viewing the property with Bhavin after he called me so many times to arrange a viewing, and in such a terrible mannor.
We ended up purchasing a property with Haart (tooting) who have been an absolute delight in comparison. Although, when Bhavin called me (again) I informed him of this and asked him to not contact me, and if our sale fell through I would be in contact. He ignored this completely, and continued to call me on numerous occasions, insisting i should still view his properties and sign on to the priorities list until our sale was complete.
... Read more
Buyer
11th Jun 2014 (10 years ago)
B Rouse
Marlie was fantastic at showing us a variety of properties within our budget. She was really knowledge about the knowledgeable and the tooting area. Couldn't ask for much more from an estate agent... Read more
alain1200
Marlie was not only super nice and friendly, she knew everything we needed to know and more! We’re hoping to close the sell thanks to her, and recommend her to anyone!... Read more