Beresford were knowledgable, friendly and efficient.... Read more
Seller
28th Jul 2024 (24 weeks ago)
Beresfords have been very helpful in the selling of my mother’s house.... Read more
Seller
1st Mar 2024 (10 mo. ago)
Reduced price from initial estimate from agent by £25K resulting in an increase interest and subsequent offer... Read more
Seller
21st Oct 2023 (1 year ago)
Very good service... Read more
Seller
8th Jul 2023 (1 year ago)
P Hales
EXCELLENT SERVICE FROM START TO FINISH, CAMERON AND THE REST OF THE STAFF WERE SO HELPFUL.... Read more
24th Jan 2022 (2 years ago)
S Plant
After making enquiries with the Lettings Team at Beresfords, I was introduced to Karen who visited my property to explain the Lettings process. Karen was punctual, polite and extremely knowledgeable about the process. I was reassured instantly and all my questions and concerns were answered in detail. Although I have not yet made a decision about whether to proceed or not, I would recommend Karen's services to anyone considering renting their property. She is real asset to the company and I will be in contact with her in the near future to discuss my lettings options!... Read more
Landlord
14th Jan 2022 (2 years ago)
D kaylene
The team at Beresford's were fantastic throughout the process of selling my mother's property. They took time to talk my mother through each process as it was happening (my mother is blind). Helping her with forms and even posting, scanning documents and emailing them to the solicitors for her.
Nothing was to much trouble. I definitely recommend them and cannot thank them enough.
David Kaylene... Read more
Seller
14th Jan 2022 (2 years ago)
A Tyler
We commissioned Beresford's Hornchurch to sell a Chalet Bungalow. First contacts were with Scott who came to the house to discuss the sale and value the property, Scott felt that he could achieve an excellent price and that it would be sold within 12 weeks, which it was. Having agreed the sales price, we attended the Hornchurch office to complete the paperwork and sign a sole agent contract, this was ably competed by Lee & Ben. Very quickly there were several bookings of which one was a couple, who were specifically recommended to us by Lee as reliable and genuine purchasers. Throughout the remaining weeks leading up to completion, Lee and Daniel would regularly contact us with updates and make sure all parties were on course for completion within our12-week target. We certainly valued the ability to hand this task over to Beresford's and had confidence that they were doing a professional job due to their responsiveness and regular updates. I can highly recommend the Hornchurch team, to get the job done!... Read more
Seller
6th Jan 2022 (3 years ago)
L Miller
A huge thank you to the Hornchurch team especially Ben, Dan and Lee. They were absolutely brilliant with our house sale which completed within days of Christmas. If you need a negotiator Lee is your man he was absolutely brilliant. Ben and Dan kept us updated with everything to do with our sale - a brilliant team can't recommend enough. You are definitely in safe hands with professionalism, negotiating and keeping you updated. Thank you Hornchurch team... Read more
Seller
6th Jan 2022 (3 years ago)
S choudhary
Dan has been absolutely amazing in getting our sale sorted. We were in a long chain which came with its hurdles but team at Beresford Hornchurch were very professional and understood how to resolve the issues. Absolutely amazing!! ????... Read more
Seller
2nd Nov 2021 (3 years ago)
The worst estate agent I've ever encountered. Zero communication, zero ambition to sell my property. The property is vacant so they had keys to carry out viewings. They left a light and an extractor fan on for over a week after a viewing and it was lucky I checked the place otherwise the light would still be on. Hopeless bunch of chancers. I wouldn't let them near any property again.... Read more
Seller
16th Aug 2021 (3 years ago)
S Mylod
Recently sold my deceased parents house and the team at Beresford's Hornchurch went the extra mile in all areas and would highly recommend Ben & his team.... Read more
Seller
29th Jun 2021 (3 years ago)
K Myk
After a bad experience house hunting and purchasing a house in Essex, Ben from Beresford restored our confidence and helped us from start to finish with our purchase. His ability to deal with our expectations and frustration is remarkable!! Guys, if you need help buying or selling a house in Essex then Beresfords is definitely the estate agency to choose! There is no other like Ben, he sees to it that his crew follow up on everything from start to finish!
I can't close this review without saying a big thank you to Alison Horsley for all her help too.... Read more
Buyer
28th Jun 2021 (3 years ago)
P S
They've been very busy because the Stamp Duty holiday is coming to a close but everyone in Beresfords has been peasant; kind, helpful and I'm sure that I've asked too many questions of them but they never complained and always smiled and answered questions and dealt with anything that I asked of them. It's only been two days since I moved so I'm still in the mode of "Never again - and where the he*l is my toothbrush". However, I'm sure that I'll think about moving again at some stage in the future and Beresfords will be my first port of call. I recommend them.... Read more
Seller
25th Jun 2021 (3 years ago)
Alex
Thank you to Dan and his team at Beresfords Hornchurch who supported us through our first house purchase recently. Dan was super prompt to respond (often within minutes) by email and always on hand over the phone. This made the process, in what is a very manic time period, super smooth from their end. We even made the Stamp Duty deadline (woo!), which is, in my mind, no doubt down to Dan's promptness and consistency in following up the various parties. Thanks all!... Read more
Buyer
23rd Jun 2021 (3 years ago)
M P
Absolutely awful. Unless you are selling with them and using their own financial advisor then don’t bother. You will be the last person allowed to view, will not be called back and will be exploited to spend over the asking price. Go to Bairstow Eves, so much better.
Please note that despite their response below, my review has nothing to do with not having an offer accepted. I made several calls to them to see properties in which i was told every time that i would receive a call back- i never did. Before i could see a property i was told that i HAD to speak to their financial advisor first, something i have found out since is not ethical practice.
Please do not keep me updated as i do not want to deal with you.... Read more
8th Jun 2021 (3 years ago)
L Gough
Anita was amazing, she kept us fully informed and was a fabulous point of contact, she made a very stressful period less stressful. Thanks lovely x... Read more
14th Apr 2021 (3 years ago)
K Myk
The experience I had with Beresford(Hornchurch) is like buying at an auction!I was not told by the estate agent there was a better offer put on the table or ask if the amount is my final or best offer. So, Seller of 47 Frimley Avenue, Hornchurch, Essex, RM11 3PX, you could have got more for your property if I was given the chance to up my offer. I called the estate agent after I received a message stating that the vender declined my offer and decided to go with someone else. I was not given the opportunity to make a higher offer! I told the estate agent several time during the conversation over the phone I am not happy with the name he is calling me so please refer to me by my first name. He carries on calling me the same name.
I have wasted my time looking at the property! I have offered the full asking price for the property. So how would someone knows to offer more ?! It's not an auction! Not happy with their service! The experience left me feeling they already made up their mind on who they want to give the property. Are there any decent estate agents in Essex?!! This seems to be a problem!... Read more
Buyer
6th Apr 2021 (3 years ago)
The experience I had with Beresford(Hornchurch) is like buying at an auction!I was not told by the estate agent there was a better offer put on the table or ask if the amount is my final or best offer. So, Seller of 47 Frimley Avenue, Hornchurch, Essex, RM11 3PX, you could have got more for your property if I was given the chance to up my offer. I called the estate agent after I received a message stating that the vendor declined my offer and decided to go with someone else. I was not given the opportunity to make a higher offer! I told the estate agent several time during the conversation over the phone I am not happy with the name he is calling me so please refer to me by my first name. He carries on calling me the same name.
I have wasted my time looking at the property! I have offered the full asking price for the property. So how would someone knows to offer more ?! It's not an auction! Not happy with their service! The experience left me feeling they already made up their mind on who they want to give the property. Are there any decent estate agents in Essex?!! This seems to be a problem!... Read more
Buyer
6th Apr 2021 (3 years ago)
A Sotiriou
Ben and the team were great, helped make sure our sale went through, really professional and nothing was too much of an ask for them! Thanks!... Read more
Seller
12th Feb 2021 (3 years ago)
A Doheny
We have literally just rented a house through Beresfords and their customer service has been excellent. Sharon at the Upminster branch has been our single point of contact and helped us through the process with positivity and a professional and friendly approach. I highly recommend them.... Read more
Tenant
16th Dec 2020 (4 years ago)
S Miller
Came to value house and then didn't hear anymore... Read more
11th Aug 2020 (4 years ago)
A Mohammed
Cameron and Karen were brilliant. They kept me up to date throughout the whole process. Excellent customer service and they made our move so smooth and easy. Thank you both for your great customer service. Will definite be in contact with Beresfords in the future. Aasim... Read more
8th Apr 2020 (4 years ago)
F Katzenmaier
We have been renting with Beresfords for three years. Very professional, friendly and quick to respond. 5 stars!... Read more
Tenant
21st Mar 2020 (4 years ago)
Y Tozun
I bought my first property through Beresfords in 2015. I really respect their brand that's why I wanted to let my property through Beresfords before Christmas 2019; however it was unfortunate that I was provided wrong, misleading information by the new letting manager about the letting process. This caused losing 2 months because of 2 failed tenant applications. After this unfortunate experience my first contact has changed; Cameron Cruiks managed the letting process very professionally and helped me to let my property just before Christmas. He has got excellent communication skills which helps him to understand both the tenant and the landlord expectations; he exceeds the expectation with his great people skills which would help him to move up quickly on his career ladder. Thank you very much for all your help Cameron, hope to see you as a letting manager in near future!... Read more
Landlord
1st Mar 2020 (4 years ago)