S Caces
Lauren is very helpful and responsd quickly. Thank you Lauren.... Read more
28th Oct 2024 (16 weeks ago)
S bayatpour
I have been very pleased with the service provided by Beresfords Estate Agents throughout the process. They have been professional, responsive, and efficient in handling all aspects of my renewal. Their attention to detail and willingness to assist with any questions I had made the experience smooth and stress-free. I highly recommend their services and would gladly work with them again in the future.... Read more
Landlord
17th Oct 2024 (18 weeks ago)
M G
I would like to express my gratitude for the exceptional service provided by Hannah. She assisted me with the property inventory and checkout process at the end of tenancy, demonstrating a high level of professionalism throughout.... Read more
Tenant
17th Oct 2024 (18 weeks ago)
T Mclaughlin
Good service , great help moved things along nicely ,... Read more
8th Oct 2024 (19 weeks ago)
Christine
Lauren and the wider team at the Upminster office have provided a professional and reliable letting service to me for a number of years. They are very knowledgeable and dedicated individuals. Lauren has been great to work with dealing with all issues promptly.... Read more
Landlord
2nd Oct 2024 (20 weeks ago)
J Ashton
Recently looked for a place to rent in Upminster and Charlie at Beresfords was incredibly helpful from day one. The team did everything they could to make the process as easy and as smooth as possible and were all very friendly. They even found us a place which suited us even better than the place we originally went to view. Once all the documents were processed, Ella was also very helpful and efficient at processing further documents and deposits. Will definitely be our go-to estate agents for any needs going forwards.... Read more
Tenant
20th Sep 2024 (21 weeks ago)
J Thompson
I believe we picked the best estate agent in the area. Beresfords have been incredibly professional, knowledgeable, and supportive throughout the entire process. They went above and beyond to make the selling experience smooth and stress-free. Their attention to detail, communication, and dedication has been outstanding. I highly recommend them to anyone looking for an estate agent who truly cares about their clients and delivers results. Thank you for making everything so easy!... Read more
Seller
10th Sep 2024 (23 weeks ago)
M Hawes
Charlotte is so helpful and enthusiastic! She put us at ease straightaway, and is very knowledgable. All the necessary paperwork was completed quickly and without any stress. We highly recommend Charlotte's team and Beresfords.Being of an older age, it was nice having someone that had a lot of patience.We were getting a bit flustered because we couldn't find our passports,but she even found them for us!... Read more
2nd Sep 2024 (24 weeks ago)
E Myers
We recently purchased a propertythrough Beresfords Estate Agents, and I can't praise them enough for their outstanding service. A special mention must go to Charlotte, the manager, who made the entire process seamless and stress-free.
Charlotte was incredibly responsive, always answering emails promptly and addressing any concerns we had. Whenever an issue arose, she was quick to chase it up, ensuring everything stayed on track. Her dedication and attentiveness made us feel supported throughout the entire journey.
Thank you, Charlotte, and the team at Beresfords, for being there for us every step of the way! Your commitment to excellent customer service truly made a difference, and we highly recommend Beresfords to anyone looking to buy a property.... Read more
Buyer
27th Aug 2024 (25 weeks ago)
A Ingle
I had a very disappointing experience with Beresford letting agency. Rob, the agent we worked with, wasted our time on several occasions. From the outset, it was clear that there was a lack of professionalism and organization.
**Key Issues:**
1. **Poor Communication:** Rob frequently missed appointments and failed to communicate changes in schedule, leaving us waiting without any updates.
2. **Inaccurate Information:** On multiple visits, the properties shown were not as described, leading to wasted time and frustration.
3. **Unprofessional Conduct:** There were instances where Rob seemed unprepared and disinterested in helping us find a suitable property.
Overall, I would not recommend them at all. The experience was frustrating and a significant waste of time. I hope they can improve their services and provide better training for their agents in the future.... Read more
Tenant
23rd Aug 2024 (25 weeks ago)
A Alcindor-Elliott
Imogen is lovely! Really quick and efficient.... Read more
22nd Aug 2024 (26 weeks ago)
M Cox
Charlotte and the team have been amazing always keeping us updated.... Read more
19th Aug 2024 (5 mo. ago)
A Khaqan
Imigen has been very friendly during her visit
We are with Beresfords since about 3 years now they are very professional in communication and efficient in helping if there is any issue... Read more
Tenant
19th Aug 2024 (5 mo. ago)
xmurphy94x
Lettings- Imogen was very kind, friendly and professional when coming to view our rented property. She made the visit stress free and comforting.... Read more
Tenant
5th Aug 2024 (6 mo. ago)
R Crabtree
Delighted with the service Charlotte and her team (including Becca F and Rachel O) provided throughout the sale of my property. They kept me regularly updated which was appreciated and liaised with all relevant people. I would have no hesitation in recommending Beresfords.... Read more
Seller
29th Jul 2024 (6 mo. ago)
E Usher
Even tho I didn't go with a flat with this easte agents. Charlie was the most helpful person and let me know about a few properties in the area I wanted to move too. if I move again or anyone moving in the lettings field, I would highly recommend his service's. Thanks... Read more
Tenant
24th Jul 2024 (6 mo. ago)
B Begum
I was told to come for a viewing at 3pm . I came to visit however no response and I called agency it kept going to voicemail . Wasted my time and effort... Read more
13th Jun 2024 (8 mo. ago)
Wareing
We used Rob and Charlie at lettings at Beresford upminster,
I found them very helpful , and they went the extra mile, they always returned my calls and was always professional and polite. I would recommend to anybody to use Beresford at Upminster.... Read more
Landlord
12th Jun 2024 (8 mo. ago)
D Barnes
Great service... Read more
12th Jun 2024 (8 mo. ago)
S Turay
A huge thank you to Christine, Lauren, Evie, and Charlie. You guys have made my journey into finding a new property for me and my girls so very easy. You’ve all been very professional and answered all my questions promptly. It’s amazing how quickly we’ve gone from viewing, reference check to me receiving the keys! Thank you team.... Read more
Tenant
29th Apr 2024 (9 mo. ago)
P Walker
Great team at Beresfords Upminster, fantastic help, helped greatly throughout the whole process!... Read more
27th Apr 2024 (9 mo. ago)
K Siddique
Had an amazing experience with Beresfords Letting Agency while looking for a rental apartment in Romford area. Charlie and Christine were of great help.... Read more
Tenant
20th Apr 2024 (9 mo. ago)
I OGHENETEGA
The process of viewing to the referencing was smooth thanks to EVIA AND CHRISTINE for their help…we are surely using you guys to buy our own house when it’s time... Read more
15th Apr 2024 (10 mo. ago)
L douglas
Charlotte was professional, friendly and very knowledgeable and very approachable! She went above and beyond to make the whole transaction completely stress free. She gave us every confidence in selling and buying with her. Would not hesitate to recommend her highly to family and friends.
If you are looking to sell your property in Upminster she is the lady to go to!... Read more
Seller
21st Mar 2024 (10 mo. ago)
W O'Brien
Amazing member of staff
Helpful, polite, easy to talk to and double professional
PAY RISE NEEDED FIR THIS LADY... Read more
13th Mar 2024 (11 mo. ago)
M Evans
Saw a property advertised through a third-party (Zoopla) with this estate agent branch & company. I made an enquiry when the advert was active and received no response at all; I provided all my accurate contact details and didn't get a call or email from them.
The advert is still online but shows the property as being let, still not received any contact regarding whether or not it is available and confirmation of the viewing I asked for.
It would be courteous to respond to your customers, as I took the time to message you and expected much better customer service and at least an acknowledgement, to which I received none.... Read more
5th Mar 2024 (11 mo. ago)
P Ahire
very professional, very cooperative agents... Read more
20th Feb 2024 (11 mo. ago)
D cattini
By far the best estate agents that I’ve dealt with. All of the team that we worked with delivered a fantastic service but I would like to give a special shout out to Charlotte. They provided very clear and responsive communication, loads of details on the properties they represent and make sure you get a home that suits your needs. Wouldn’t have found somewhere without them! 100% recommend Beresford's to anyone thinking of selling their home.... Read more
Seller
14th Feb 2024 (1 year ago)
J Adebisi
Charlotte Micallef substantively made my home purchase happen. Her swiftness to response, while coordinating pending items with all parties was beyond excellent. Charlotte worked like an exceptional project manager, but above all, she had a very humbling empathy for her client.
Rachael Hurworth is a worthy mention at Beresford. She did great with the house view, and updates on the deal.
Thank you, both.... Read more
Buyer
12th Feb 2024 (1 year ago)
B PC
Very helpfull... Read more
27th Jan 2024 (1 year ago)
Generally poor experience, mostly through false promises and only interested in regurgitating stats rather than property specifics. Didn’t really listen to what we wanted and some untruths have been found over the period.... Read more
Seller
20th Jan 2024 (1 year ago)
J Tomkins
Shocking service before I could even view a property to then be let down while waiting outside. Failed to tell me key information regarding the process too. Will never use this estate agent... Read more
21st Dec 2023 (1 year ago)
V VAPORASH
Had a viewing appointment for 13.15, arrived at 13.18, at 13.20 I was looking around for the property, at 13.25 I called the office to find out that the agent supposedly has been there and left because I was late. In this time I haven't received any kind of phone call from the agent that he was at the property or that he was looking for me, nevermind that the property was a blocks of flats whitin an estate which I didn't even managed to identify... Read more
7th Dec 2023 (1 year ago)
A Bilikis
Hannah and her team are so professional and lovely to work with, I had a lovely and smooth experience........... Read more
22nd Nov 2023 (1 year ago)
S Bryant
Very professional... Read more
14th Oct 2023 (1 year ago)
S Omuodo
This is hands down one of the top agencies around in London judging from how they handled our letting process starting from beginning to the end. Especially the service from Charlie, Amy, David and Holly. They were fantastic ????... Read more
Landlord
2nd Oct 2023 (1 year ago)
M Arabiyat
I had a great experience with them , highly professional, special thanks to Charlie who was very responsive and helpful through the letting process.... Read more
Landlord
25th Sep 2023 (1 year ago)
S Claydon
Karen and the team have been so helpful! The process from booking the viewing to moving day has been efficient, professional and friendly. All our questions and concerns have been dealt with. Would highly recommend their services.... Read more
21st Sep 2023 (1 year ago)
J Gruppetta
Beresford's are excellent in all regards. I deal with Karen in maintenance and mainly with Jordan and Melissa from the Upminster branch. They are always very helpful and follow up on all inquiries and issues rapidly. Over the years they have maintained an excellent relationship with the Landlord and it is pleasure to deal with them as a tenant.... Read more
Tenant
19th Sep 2023 (1 year ago)
A Olenskij
Great help from David and Amy. Great service and communications!... Read more
15th Sep 2023 (1 year ago)
A KM
"I am very happier with the service provided by beresford. From the moment I inquired about renting a property, Amy, Holly and David were incredibly responsive and professional. They listened to my needs and found the perfect rental for me within my budget. Throughout the entire leasing process, they were attentive and made sure everything went smoothly. Communication is excellent. I highly recommend beresford for their exceptional service and commitment to their clients."... Read more
Tenant
5th Sep 2023 (1 year ago)
Good knowledge of location, keen at beginning of marketing period. Not much feedback supplied after viewings had taken place. Agency staff very polite. Unfortunately no sale achieved.... Read more
Seller
31st Aug 2023 (1 year ago)
A Anas
Found a letting through Beresford Upminster branch where the service was fast and professional. David Halls the assistant manager helped me secure the letting answering all my queries wasting no time and above all, building my trust. Have set a high standard of what a good estate agent should be like, thank you David.... Read more
Landlord
14th Aug 2023 (1 year ago)
I Cooper
It's over 3 weeks ago I reported about roof tiles coming of the roof of 365a and 365 dagenham Road romford Essex Rm7 0xx. You sent someone without any phone call to me on 20th July at 7.45am .I have not received any letters or phone calls from you or the landlord of 365a dagenham Road romford Essex Rm7 0xx. Now it's down to them as have reported this to. Very bad service. I am the owner of 365 dagenham Road romford Essex Rm7 0xx you phone me last Friday saying scaffolding is going upp and coming down on Friday so far no scaffolding has gone I been home all week not fair on me. You are lied to me. Now it's down to landlord of 365a dagenham Road romford Essex Rm7 0xx .I live in 365 dagenham Road romford Essex Rm7 0xx which a 2 bedroom flat under365a .s
O I should know what is going on. Might be o watchdog soon.... Read more
Seller
10th Aug 2023 (1 year ago)
A Entertainment
Highly Recommend
Great Communication, Quick Service... Read more
26th Jul 2023 (1 year ago)
A raza
Specially I am thankful to David and Charlie who really helped me in the whole process.... Read more
16th Jul 2023 (1 year ago)
M Folorunsho
Very helpful and reliable... Read more
30th Jun 2023 (1 year ago)
I Miller
Helpful team and quick to respond to any queries... Read more
30th Jun 2023 (1 year ago)
Y LDN
I've had a very good experience with David Halls in the Upminster branch of Beresfords. He responds to queries in a timely manner, is friendly and polite and has been key is securing tenants for the property. Keep up the good work!... Read more
Landlord
30th Jun 2023 (1 year ago)
A Barna
Kendall was nice, approachable and very professional at the viewing. I can only recommend her.... Read more
26th Jun 2023 (1 year ago)
A Engledow
We sold our family home through the team in Upminster. From the outset Charlotte was compassionate and understood the impacts of selling a family home after losing our parents
The onboarding process was simple and efficent, we were regularily updated.
We accepted an offer at the valuation price within a couple of months.
All in all we have been extremely happy with how this whole process has been handled and I recommend the team without reservation... Read more
Seller
13th Jun 2023 (1 year ago)
A Barker
Beresford have been fantastic throughout the process. A big thank you towards Holly who chased and sorted our references and to Charlie for his continued support. Amazing team and a amazing company.... Read more
25th Apr 2023 (1 year ago)
S .K.
Great service, great team, great customer service, rapid response in solving problems. I will recommend them to any one interested in buying a house or looking to rent... Read more
15th Apr 2023 (1 year ago)
S Joy
He maintained a good interaction with us and was very helpful.... Read more
2nd Apr 2023 (1 year ago)
S Antony
Perfect and friendly intraction.... Read more
2nd Apr 2023 (1 year ago)
M Weller
I have used Beresfords for the last 25 years & found them very professional to deal with & they have always sourced good reliable tenants. Highly recommended.... Read more
Landlord
26th Mar 2023 (1 year ago)
T Hall
Well done to Beresfords for their excellent work in selling my leasehold flat and special thanks to Reece ( and Ben of course ) for your persistence and stepping up when things got a bit difficult. We got there in the end. ????... Read more
Seller
17th Mar 2023 (1 year ago)
M Stern
Generally my experience with Beresfords has been very good and I must thank Jordan Kemp for her excellent service and help.
Many thanks... Read more
8th Mar 2023 (1 year ago)
My first ever review and really need to appreciate letting team of Beresfords upminister branch , beginning to the end they were very responsible, responsive and efficient. First happy impression gave us by Gabby until we move to our new home and Chris , Karen , Amy were also very friendly and update us without any delays. Without any hesitation recommend them. Definitely our next step also goes with Beresfords. Thanks all.... Read more
Tenant
20th Feb 2023 (1 year ago)
J Toth
I have dealt with the team at Beresfords Upminster for over 15 years. Their commitment to customer service is second to none. The new manager, Karen Elliott-Weare, has been a fantastic addition to the team and Lauren is always incredibly helpful with any query you may have. Being a fellow landlord, Karen knows all the potential pitfalls we face and is great at helping you to avoid them, she is also incredibly knowledgeable and pleasant to deal with.... Read more
Landlord
17th Feb 2023 (1 year ago)
M Aleksandrov
We’re currently stuck in a tenancy with a house that’s leaking, no heating, ceiling panels falling down, and a window that doesn’t close. We have been complaining about these issues for 6months. Beresfords do not care as long as you keep paying your rent. With minus degree temperatures and a damp house my husband and I are both sick . Beresfords will not do anything and leave you to chase the “property manager” who then contacts your landlord. But if your landlord doesn’t want to fix anything then sorry your out of luck. It’s been a truly miserable 6months and has caused so much stress.... Read more
Tenant
25th Jan 2023 (2 years ago)
C Ruiu
Thanks you for helping us finding the perfect place.... Read more
21st Dec 2022 (2 years ago)
Z Shan
Great service, dealt with efficiently. Very professional as well, thorough checks done for all parties satisfaction... Read more
21st Dec 2022 (2 years ago)
D Patrascu
They are amazing! Really helpful and professional. We managed to find a lovely house, thanks to Beresfords???????? Speciall thanks to Karen, Gabby and Abby.... Read more
21st Dec 2022 (2 years ago)
E Allen
Nick was really good at what was quite a complicated sale. Came back when I dropped emails and would return my calls. Finally settled into my new home and he was one of the first people I let know ????... Read more
Seller
15th Nov 2022 (2 years ago)
C Johnstone
Working with Nick on a few transactions now and what a breath of fresh air! Always helpful and willing to go the extra mile to get the job done!... Read more
1st Nov 2022 (2 years ago)
H Bailey
We can’t recommend Adam at beresford enough, very professional and dignified whilst dealing with us
Thank you very much ????... Read more
13th Oct 2022 (2 years ago)
H Kinn
Our sellers used Berefords, and I would highly recommend them. Nick and Adam were both particularly great and very responsive. Thank you for all your help.... Read more
Buyer
29th Sep 2022 (2 years ago)
A Longwe
Adam was very helpful throughout the whole process.... Read more
17th Sep 2022 (2 years ago)
T O'Sullivan
Excellent professional service. Easy to contact and deal with. Would recommend to anyone!... Read more
12th Sep 2022 (2 years ago)
G Godwin
Had an excellent experience with the Residential Lettings Manager when looking to let my mother & fathers property.
We found Karen to be both very professional and knowledgeable in offering letting advice.
Would highly recommend.... Read more
Landlord
8th Sep 2022 (2 years ago)
A Lillington
Great team work and good communication led by Nick at Upminster and Chris from the Harold Wood branch who went out of their way to help secure the purchase of our perfect home. Nick was always available to advise and willing to contact other parties to find out what was happening. Very professional service and helped to keep our stress levels under control. Happy to recommend Beresfords. Thank you, Nick, Chris and the team.... Read more
Buyer
7th Sep 2022 (2 years ago)
V Ichim
Is not a serious agency , i was waiting 2 mounths to rent a house and i lost some money and my time. I will never go back to them. I don't recommend this agency!!!! So disappointed!!! ????????????... Read more
29th Aug 2022 (2 years ago)
A Gribacheva
Agents are very helpful, especially Mr. Cameron Cruiks who helped us deal with the problem we had with the smoke alarm in our apartment at 4, Byron Mansions, Corbets Tey Road. Thank you.... Read more
Tenant
21st Jun 2022 (2 years ago)
C R
Cameron, Abby, Lauren and the rest of the team have been fantastic to work with. They were very pleasant to talk to, with plenty of patience for their clients, fast to reply to emails and queries, and very helpful during the whole process. An all-around great team, turning an experience that could otherwise be pretty stressful into a significantly more pleasant one.... Read more
20th Jun 2022 (2 years ago)
J Miller
Our experience has been terrible in 39 days we've had 1 viewing, 2 no shows 2 booked and then cancelled at the last minute. They do not return phone calls or reply to e mails . We have now removed our property from them.... Read more
Seller
17th Jun 2022 (2 years ago)
M AL-TALA'A
Bad service,, don't return call as promised
Can't bother deal with them
Unprofessional & rude staff,,
Will not recommend this rude agency to anyone... Read more
16th Jun 2022 (2 years ago)
I Sidarau
Agency helped us to find a flat.
Lizzie Austin gathered our requirements and found good flat that we currently live in. That saved a lot of time and made our search absolutely hassle free.
Agency accommodated our requirement to not share personal data, which was a huge problem with another agency.... Read more
Tenant
16th Jun 2022 (2 years ago)
L brown
Absolutely brilliant service from Eleanor and Paul at Beresfords! They were excellent from start to finish and made a very stressful move relatively easy! We are so happy in our New home and this is done to the great work from Beresfords! Thank you again!... Read more
Buyer
31st May 2022 (2 years ago)
S Trocan
Cameron, hannah, lizzie, abby, Lauren and Karen have all been amazing. Very happy with the service they provided... Read more
30th May 2022 (2 years ago)
D Tokley
Laura was extremely helpful and made it her mission to find a property for us.... Read more
27th May 2022 (2 years ago)
J Wilson
Friendly,but not transparent,maybe its a business strategy,but don't forget it's people and their time your dealing with,regardless of your clients requirements/demands.... Read more
13th May 2022 (2 years ago)
N no
Outstanding professionalism from Hanna ,Cameron and Abi . We were very pleased with the whole process leading to finalising our let. Informed and everything explained clearly from the beginning, they were polite ,helpful and patient. Thanks so much
Dudu & Daniel... Read more
Landlord
30th Apr 2022 (2 years ago)
A Butnariu
Amazing team !
First move with them and was quick and well detailed!
Lizzie was amazing ????????... Read more
26th Apr 2022 (2 years ago)
M Haque
It was a very good experience renting with Beresfords. Hannah was very helpful all the way, really appreciate it, thank you.... Read more
Tenant
2nd Apr 2022 (2 years ago)
D Ryan
Trricia, Laura and all the agents at the Upminster branch were efficient and supportive during our sale transction. I would highly recommend Beresfords.... Read more
Seller
23rd Mar 2022 (2 years ago)
C Phillips
I would like to thank Lauren and the lettings team at Beresfords, Upminster for all their assistance and support over the last few months. Their quick response and advice helped make eveything easy for my new tenants to move in.
Beresfords, what a great team you have in Upminster.... Read more
Landlord
3rd Mar 2022 (2 years ago)
D Mathews
Robert stiff and Siobhan Cavill
they the one helps get our dream house
we are really appreciate both.
huge thanks from my to Robert.... Read more
Buyer
28th Feb 2022 (2 years ago)
S Harris
Very friendly staff felt so comfortable there , very clean and tidy office space... Read more
15th Feb 2022 (3 years ago)
F Malik
Very pleased with my experience and the service provided by Beresfords Upminster. Specially Melissa, Hannah and Karen, replied to my emails quickly and answered any questions I had, very professional throughout, trustworthy, with great in-depth knowledge and extremely professional at all times
Would definitely recommend the service.
Thank you for all the help and support given.... Read more
11th Feb 2022 (3 years ago)
S Bennett
Karen & her whole lettings team are some of the most helpful people I've ever dealt with. Not only throughout the process of doing actual business with them but outside of this with advice and help on matters that were not directly anything to do with Beresfords. You don't often find people in workplaces willing to be so helpful unless it directly benefits them or their company in some way (which I suppose is understandable) but this is not the case for anyone I've spoken to at Beresfords in Upminster. Every interaction I've had with them has only served to cement me as a customer/client of theirs, should I be engaging in property related business. Thank you again Karen, and all the team.... Read more
Landlord
8th Feb 2022 (3 years ago)
G MacRae
Very reliable and would recommend. Hannah especially was great. She was professional, efficient and very accommodating to last minute viewing requests. We felt they were very transparent. They made sure all checks and fixes had been made before moving in and kept us informed.... Read more
Tenant
31st Jan 2022 (3 years ago)
N Chaudhary
Really good service. staffs are so good and friendly .... Read more
31st Jan 2022 (3 years ago)
G Phillips
We have been using Beresfords’ Fully Managed Letting facilities for over 10 years and have always found the team to be professional, supportive and proactive; an all round positive experience.... Read more
Landlord
25th Jan 2022 (3 years ago)
Abi
I’ve had a great experience with Beresfords. Cameron, one of the lettings consultants, was especially helpful and was with us every step of the way, from the house viewing to finally signing the tenancy and was always happy and quick to answer any questions we had. Their whole team was great and made sure I knew what the next steps were.... Read more
Tenant
25th Jan 2022 (3 years ago)
K Fagbemi
Excellent Service! Made the process of finding a new home very easy, and the team have been very responsive and professional in handling any queries. Would definitely recommend Beresfords!... Read more
24th Jan 2022 (3 years ago)
S Bennett
Unlike other letting agents I’ve had the misfortune of having to deal with, Beresford’s (specifically Hannah) were very professional and helpful no matter what we needed.... Read more
Landlord
6th Jan 2022 (3 years ago)
Josh
Fantastic assistance from Cameron and other members of his team at Beresfords. They made the process really smooth and was efficient in showing me well suited properties, in a convenient time frame, all within my budget also! Once I decided to proceed with a particular property, they again made this process run very smoothly keeping me updated at all times and also ensured referencing was completed rapidly! Couldn’t recommend Beresfords enough, had previously tried various other local estate agents and they failed on every attempt to secure me a property or even communicate properly with me! Give Beresfords a try they won’t let you down!... Read more
Tenant
22nd Dec 2021 (3 years ago)
Gregory
Very helpful, always kept in contact a real pleasure to speak with... Read more
9th Dec 2021 (3 years ago)
V Wong
Cameron is a nice, responsible and professional agent. He service is very impressive. Highly recommended.... Read more
6th Dec 2021 (3 years ago)
A Perry
I have been very pleased with the service I received from the Upminster Office and especially for the thoughtful and quick response to my questions regarding a new tenancy for my property. This included phone calls from Greece when I was on holiday. I particularly would like to thank Karen Elliott Ware, Cameron and Lauren for their professionalism.... Read more
Landlord
2nd Dec 2021 (3 years ago)
H Vaughan
Hannah was very knowledgeable about the market and answered all my questions at the time, as well as via email. Also Abbie was very helpful thereafter when discussing the finer details of securing the property. Thanks so much for all your help and for being on hand to support me! I’d definitely recommend!... Read more
25th Nov 2021 (3 years ago)
T S
Lizzie was excellent, very professional and attentive. Thank you for your amazing customer service.... Read more
14th Nov 2021 (3 years ago)
L Mihaela
The Best products and services!... Read more
3rd Nov 2021 (3 years ago)
P E
Cameron at the Upminster branch was a good and responsive contact. Our transaction was straightforward. It is reassuring to find this level of service for a rental property. I would not hesitate to recommend Cameron and his team if you are looking to rent in this area.... Read more
Tenant
26th Oct 2021 (3 years ago)
P Thorpe-Apps
Very pleased with the service and professionalism provided by Nathan and his team in Upminster. I would use them again and would recommend them to anyone else selling or buying a property in the area.... Read more
Seller
19th Oct 2021 (3 years ago)
F G
Amazing experience with this company. Cameron was great and easy to work with... Read more
18th Oct 2021 (3 years ago)
C Chinedu
It was pretty straightforward dealing with their agents from inspection to after move-in support. Surely deserve a 5 star. Well done guys.... Read more
Tenant
4th Oct 2021 (3 years ago)
Ben
The team at bersfords were great and very helpfull, always read to answer questions... (Karen, Cameron, Hannah, Melissa, Abby)
We got a place very easily and quickly, hassle free
Thanks... Read more
Tenant
4th Oct 2021 (3 years ago)
H Jahangir
Very good and responsive estate agent....unlike so many others they do return your call... Read more
22nd Sep 2021 (3 years ago)
S Services
Friendly happy staff.... Read more
26th Aug 2021 (3 years ago)
M O'Connor
Absolutely amazing response once our property was placed on the market. Instant emails confirming viewings & updates on prospective tenants. Great service from the team during a very busy time for all.... Read more
Landlord
19th May 2021 (3 years ago)
R Jobsz
Great service from start to finish, "KAren" was excellent and "gets" the process from a Landlords perspective. All i would say to improve an already great service, would be reduce the nmumber of people in the service chain. Too many people involved not always up to date with latest conversation, sometimes less is more.... Read more
Landlord
11th May 2021 (3 years ago)
G Boy
Sharon was very nice very helpful and made the whole experience a good one. Would recommend her very friendly.... Read more
10th May 2021 (3 years ago)
Y Bibi
All staff at Beresfords especially Karen, Hannah and Cameron have been so responsive, professional and exceptional in the way they have supported me. Thank you to you all for your support and efficiency! Yamina... Read more
23rd Apr 2021 (3 years ago)
J Ridley
I can not speak not highly enough of Beresfords Estate Agents – Upminster. As first time landlord I found the team to be extremely helpful and knowledgeable and have been fantastic in every aspect. The Lettings team from the beginning have given a professional and reliable service. Karen and Cameron in particular have been brilliant by giving amazing customer service. They are very responsive and are happy to go the extra mile.... Read more
Landlord
20th Apr 2021 (3 years ago)
J Baske-Mizeraka
Excellent Customer Service... Read more
20th Mar 2021 (3 years ago)
Anika
Leasing team are wonderful up until the point you sign your contract, after which they redirect and become unresponsive.
The property management team has a tendency to take presumption from emails rather than read and understand what is happening which ends up with the issue of having a solution (which doesn't work for you) repeated back to you numerously, causing frustration as a tenant.
Check out process was awful. The company were happy to book in viewings at the property during covid while I was still residing there, however when I handed the keys in earlier they were unable to do the check out process sooner as due to covid they required 5 days space between tenant move out and check out. Extremely confusing.... Read more
Tenant
16th Mar 2021 (3 years ago)
R Rogers
Didn’t end up renting through Beresfords but the team have been very helpful, friendly and accommodating. Sharon at the office is very personable as is Neil who showed me round various properties. Regular contact with new properties on the market which is very handy as it’s impossible to be on Rightmove constantly checking for new places.... Read more
9th Feb 2021 (4 years ago)
S Benson
Gentle called Rob highly recommended to deal with your sale or purchase pleasure dealing with him thanks... Read more
Seller
7th Feb 2021 (4 years ago)
A game
We recently bought a property through Beresfords Upminster and have been dealing from the start with Nathan, Nathan was very hardworking, polite and professional. Helped us and looked out for us from start to finish. This was during an extremely busy time for Beresfords but they were always so willing to help and got the job done! In Nathan’s absence we also dealt with Rob and Mike (towards the end) and they were both also very knowledgeable and helpful, if we had queried something with them they always managed to find out for us. We want to thank Beresfords for making our buying process easier!... Read more
Buyer
6th Feb 2021 (4 years ago)
H Arteaga
Quick responses, efficient, punctuality, professionalism... Honestly, customer service and management could not be better. My congrats to the team.... Read more
26th Nov 2020 (4 years ago)