J Puttick
We recently purchased a property through Brown and Merry, the service received from initial viewing through to completion was excellent. Josh went above and beyond to keep us updated and help with a complicated chain, always available to take calls even providing updates after working hours. Would recommend Brown and Merry to anyone looking to buy or sell. Thank you... Read more
Buyer
30th Jan 2025 (11 days ago)
S Mengoni
We recently bought a house through Brown and Merry, and Lydia was brilliant at supporting the sale through. She was very helpful and responsive when we had queries. Thanks very much!... Read more
Buyer
25th Jan 2025 (16 days ago)
Good so far... Read more
Seller
22nd Jan 2025 (19 days ago)
R Perry
As soon as we met Josh, we knew that we would give B&M the responsibility to sell our house. He is bright, personable, knowledgeable and straightforward. Even though Josh was not working at the branch who were handling the sale, he remained in touch and monitored our progress throughout. Josh saw our sale to its ultimate conclusion and has continually gone above and beyond for us, in terms of service. A credit to the company.
We were also very impressed by Gus, formally of the Woburn Sands branch.... Read more
Seller
17th Jan 2025 (24 days ago)
H Hristov
From the moment Josh walked through the door to value my property, right up to the exchange of contracts, Josh has been absolutely brilliant- professional, knowledgeable and available for updates and questions. Highly recommend!... Read more
Seller
2nd Jan 2025 (6 weeks ago)
K Panesar
Massive thank you to Lydia who went above and beyond to get my first purchase across the line!... Read more
Buyer
6th Nov 2024 (14 weeks ago)
G Higgins
I had an excellent experience selling my property with Brown & Merry, especially thanks to Lydia who was absolutely brilliant from start to finish.
She was attentive, knowledgeable, and went above and beyond to make the process as smooth as possible. Lydia was always available to answer any questions and kept me informed every step of the way. I couldn’t have asked for a better guide through this process - thank you, Lydia!... Read more
Seller
31st Oct 2024 (15 weeks ago)
P Darvill
I recently started looking to purchase a property- from the moment of popping into the branch to actually finding my dream home, Brown and Merry have helped, supported and guide all the way. I especially want to state what an asset Lydia is to the branch, she took myself on multiple viewing, listened to what I wanted and helped me to find my house- even then, Lydia helped and supported all the way through the process. Thank you Lydia and team... Read more
Buyer
14th Oct 2024 (17 weeks ago)
M Channing
I can’t say enough about this team, so unbelievably helpful, Josh, Lydia and Matt went above and beyond to help us,without them I don’t know where we would have been, I would highly recommend them, thank you so much all 3 of you... Read more
5th Oct 2024 (18 weeks ago)
B baker
The service we have received from the team at Brown and Merry has been 1st class. Joshua has been great to work with. He is very professional, courteous and a source of good advice.... Read more
••
We experienced exceptional and excellent service from B&M Newport Pagnell. We bought our first home through them in 2014 and sold it with their assistance in 2018. Both transactions were smooth and satisfactory.
Our most notable experience was the sale of our last house in April 2023. Despite relocating to Australia, the team at B&M Newport Pagnell managed the sale process with exceptional professionalism. When our initial buyer pulled out at the last moment, they quickly found another buyer and secured a reasonable price for us.
A big shout-out to the entire staff, especially Matthew cawood and a huge thank you to Lydia Willock for her weekly updates and dedicated attention during our tough times. You all did a fantastic job, and we wish you the best of luck in the future.
Boney & Tania
Perth, Australia... Read more
Seller
21st Jul 2024 (6 mo. ago)
D Hudson
Hi - I recently used this branch of Brown & Merry to sell a property. I was very happy with the services from the team, especially Lydia, and the great photos that were taken. I'm sure it helped the property to get an offer as soon as it hit the market. The process went as well as I could have hoped.... Read more
Seller
18th Jul 2024 (6 mo. ago)
F 91
Everyone on the team at Brown and Merry Newport were excellent throughout the whole process. Lydia managed our process throughout and was always a pleasure to deal with.... Read more
S Pattico
It was a pleasure using Brown and Merry. Lydia Willock did a great job of ensuring that everything went smoothly. I highly recommend!... Read more
26th Jun 2024 (7 mo. ago)
J maycock
What I can say about the team at Newport pagnell.They are so efficient,and hard working.The two sales negotiators, Lydia Willock and Josh, that we have had appointments with have been fantastic.On the market with brown and merry for two weeks,and we have a buyer,and offer accepted.
A big shout out to Audrey,the administrator at the office as well.... Read more
Seller
21st Jun 2024 (7 mo. ago)
N Hussain
Me and my husband have had such a lovely experience with Matt. He has been very attentive, polite and professional. He and Lydia have both listened to what our requirements are and not wasted any time with helping us. Matt has been on the ball with following up and making sure we are up to date at all times. We have not found our perfect house yet but we have a lot of confidence that Matt and Lydia will make this happen or at least help along the way.... Read more
K toms
Excellent viewing today with Josh Southerden, his knowledge of the property and the surrounding area was first class.....WELL DONE JOSH! ????... Read more
26th Apr 2024 (9 mo. ago)
G Mai
Exceptional service! Mick was incredibly patient, responsive, and provided invaluable advice throughout the process of purchasing my first home. He helped to negotiate the price expertly and secured the best mortgage for me. Highly recommend!... Read more
Buyer
12th Apr 2024 (9 mo. ago)
H mills
Great service. Super helpful and friendly. Kept us up to date and answered our questions... Read more
27th Mar 2024 (10 mo. ago)
D Jones
Great customer service and mick ramunni has been brilliant and helpful the hole time... Read more
23rd Mar 2024 (10 mo. ago)
H Smith
Excellent service from Lydia and Mick. Very professional and helpful. Matt is always very helpful too and he always makes sure we are well looked after. Excellent team, keep up the great work??... Read more
23rd Mar 2024 (10 mo. ago)
P Jones
Josh and Mick have been amazing and we are still in the process of buying our home and so far so good. ????????... Read more
Buyer
3rd Feb 2024 (1 year ago)
G Patey
Massive Thankyou to Lydia, Matt and the rest of the team. So Glad I went with Brown and Merry, Newport Pagnell to sell my Home. Really lovely to be able to go into a local office with the professional touch and speaking to a very personable office. Always kept me informed of any developments. They really know what they are talking about. Even In The current climate. With a solid quote of what the house was worth from them. More than I thought to be honest. They Sold it at asking price. After a lot of Research and looking at other estate agents, offline and online. Worth going with Brown and Merry. Couldn’t be happier with everything they provided at the Newport Pagnell Office.... Read more
Seller
25th Jan 2024 (1 year ago)
P Eager
Lydia who dealt with our late mother’s sale of property was so kind, sensitive and professional helping us navigate a sale in a very sad time. Both Lydia and Matt (manager) worked in such a way, I wouldn’t use anyone else now for selling a property. Thank you both!!... Read more
Seller
5th Jan 2024 (1 year ago)
D Haynes
We have just completed on our property, we had Lydia from Brown & Merry looking after us. She was great, just what you need to make sure the whole process ran smoothly. She was very efficient and followed up everything to make sure the process was as time effective as possible. Lydia was very reassuring and her correspondence with us was amazing. Thank you Lydia (Nicola & Dave)... Read more
11th Dec 2023 (1 year ago)
J Oxlade
I cannot recommend Brown and Merry enough and especially Lydia who has been dealing with our sale! She has been a pleasure to deal with and works incredibly hard. She constantly keeps me up to date and has held our hand throughout the whole process. It has not been an easy sale but Lydia has made it as painless as she possibly can. If you are trying to decide which estate agent to use, go with Brown and Merry ??.... Read more
Seller
30th Nov 2023 (1 year ago)
S Ricci
We have the pleasure to be working with Mick Ramunni and we are at lack of words in regards to his service! He is absolutely amazing. He has demonstrated in several occasions the attention and dedication he puts for his clients. He often goes beyond his role to reassure us and guide us towards the purchase of our first property. There is so much he has done for us at this stage, from very long phone calls to quick responses to texts and emails. He has earned our trust straight away. He always answers our questions in detail and always encourages us to get in touch should we need further support. He often puts his clients first over himself, which is something I have rarely experienced in my life. I can only say that we could not ask for a better mortgage advisor , and we look forward to carrying on in our adventure with him by our side!... Read more
Buyer
12th Nov 2023 (1 year ago)
D Dziurzynski
I used Mick as my mortgage broker for the purchase of my first property. I was pretty ignorant of what the process involves but he explained it all well and clearly and showed a real passion for his job. I doubt I was his easiest client but he was always super helpful and got me a decent rate. Would recommend for anyone looking to get a mortgage, especially first time buyers.... Read more
Buyer
7th Nov 2023 (1 year ago)
V BHEEMARAJU
Mick is highly professional and capable of doing Mortgage services. I, highly recommend this person to anyone who wants a hassle free Mortgage. Much appreciated for your help Mick.... Read more
25th Oct 2023 (1 year ago)
A Edith
Mick is very friendly and welcome everyone without discrimination, very helpful throughout our journey with always positive comments, will recommend him to anyone who wants a mortgage and has been struggling for years, with Mick, you getting a mortgage is guaranteed, much appreciated and God Richly bless you Mick for your help.... Read more
18th Oct 2023 (1 year ago)
O Rema
We had a very nice experience with Mick, very informative and pleasant we are very satisfied with the service.... Read more
12th Oct 2023 (1 year ago)
C Chadwick

I wanted to take a moment to express my gratitude to Matt and Lydia for their exceptional hard work and dedication throughout our recent house move.
Matt was very professionalism and supported us at the beginning of the process and we felt we were in good hands,
Due to the current market; the sale of our property has not been an easy one, we had some difficult with the chain and I genuinely believe if it weren’t for Lydia’s tireless efforts, we would have lost our sale.
Lydia's commitment shone brightly. her ability to navigate the complexities of the real estate market and her diligence were invaluable. At a very emotive time, she kept us calm and updated and I know she was doing everything she could to keep our sale moving.
Matt & Lydia patience, clear communication, and willingness to go above and beyond to meet our needs did not go unnoticed and we will be forever grateful.
Once again, thank you for your outstanding service and we would not hesitate to recommend Brown & Merry to friends and family.... Read more
Seller
7th Sep 2023 (1 year ago)
M hayden
One of the best Estate Agents in Milton Keynes. They were really professional and reliable. They gave me a sense of security and made the moving process smooth. I would like to highlight excellent work from Lydia Willock who was amazing her communication was really good and she helped me to find a lovely house. She is a real asset to their business and I recommend working with her if you use this agents.
Thank you!... Read more
16th Aug 2023 (1 year ago)
J Weeden
Matt and the team recently marketed and sold my mother's flat. They were all so helpful, Lydia, Charlotte, Audrey and if course Matt himself. They got a good price for the flat and eased me through the whole process. Thank you!!... Read more
Seller
14th Aug 2023 (1 year ago)
M Foray

I found a property with this company (Brown and Merry Estate Agents in Milton Keynes ) for £1800 a month.
I gave them a call and we booked an online viewing. I showed interest in the property and it was agreed that I paid £438 as holding deposit to take the property off the market.
However, 30 minutes after paying the holding deposit, I received a call from one of the agents to say that there was a mistake in price and that the landlord wanted more money for the property and the property was now going for £1900.
While I was trying to get my head round the situation, I saw that the price online had changed to £1950 instead of the 1900 that the agent had told me.
What is more upsetting for me is that, I still have not received a refund from this company despite the many calls I have made to them and today marks one weeks since my transaction with Brown and Merry in Milton Keynes.
I find the reaction of the agents I have called to ask for my money bizarre and I am starting to think that my money is used to make interest before finally releasing it to me (if they do) likewise many other people who have been in similar situation.
Customers beware of these estate agents.... Read more
Tenant
10th Aug 2023 (1 year ago)
H Mills
Matt and team were helpful, professional and efficient in helping us sell our house. Great communication throughout and a really good service. Thanks!... Read more
Seller
8th Aug 2023 (1 year ago)
J Baker
A 5 star review for Brown and Merry's Newport pagnell branch, current Mortgage Advisor - Mr Mick Ramunni !
He is thorough, proffesional, Helpfull and Caring, He goes out of his way to help in every situation that he can, He is down to earth and funny, He found us the best rate to suit our mortgage needs given the current climate of nearly 6% interest and has alot of patience.
If your looking for a mortgage or just advice look no further.... Read more
5th Aug 2023 (1 year ago)
V McGonigle
I can’t praise Lydia enough for all her help in finding a house. We originally viewed one with her that wasn’t quite for us but I was saying what I would like and what I didn’t, and Lydia behind the scenes had taken note of all of this and was proactive in calling me with viable options that ticked our boxes instead of just anything in our price range (yes! We’ve found one through her). Brilliant communication, customer service and a friendly face! Highly recommend Lydia if you need an estate agent that is with you throughout your search. Thanks Lydia!... Read more
Buyer
29th Jul 2023 (1 year ago)
K Ellis
Would highly recommend Lydia and Charlotte at brown and merry very welcoming and cheerful everytime I've come in to try and find something for me and my budget which isn't the biggest but they have tried and are still trying and they keep me informed all the way... Read more
26th Jul 2023 (1 year ago)
T Rigby
Matt, Charlotte and the rest of the team went above and beyond for us, from initially selling our property for a great price within a week of it going on the market (!), right through to completion.
They chased solicitors on our behalf, were always responsive when we had questions, and were positive and professional throughout.
Thanks to everyone in the team for making our move and smooth as possible!... Read more
Seller
8th Jul 2023 (1 year ago)
E Wright
Thank you so much for all the support throughout our purchase - Lydia was so fantastic and had great communication and worked so hard to make sure our purchase happened, which meant alot of chasing of conveyancers! Highly recommend!... Read more
Buyer
1st Jul 2023 (1 year ago)
J Jackie)
Fabulous service. Really pushed hard to complete on a sale for us which turned out to be more challenging than it should have been! Thank you. Special thanks to Lydia. Great service... Read more
Seller
28th Jun 2023 (1 year ago)
S Syed
Showed us a lot about ingleby and how to spend our money.... Read more
26th Jun 2023 (1 year ago)
J Owen
The team were very friendly and professional throughout the process of selling our house. They were a pleasure to work with.... Read more
Seller
9th Jun 2023 (1 year ago)
M C
Very professional and efficient. Matt and his amazing team will go above and beyond for the sale of your house.... Read more
Seller
25th May 2023 (1 year ago)
J Tanner
I would recommend Brown and Merry estate agents. From start to finish, they kept me up to date with the progress of my purchase. Chasing up the solicitors and the vendors. I had to visit the property on several occasions, Brown and Merry were always helpful and always turned up to grant me access to the house. On completion date, they prepared a gift pack for us, I was not expecting that. I will certainly use them again if I was planning to sell. Thank you guys... Read more
Buyer
22nd May 2023 (1 year ago)
C Tosh
Asked for some information on a property 3 times and still haven't received it?... Read more
9th May 2023 (1 year ago)
J Socha
Very good customer care. Very good and thorough presentation of knowledge and information about the products that the agency has on offer. Even if you are dealing with the loan offer process for the first time, Mick will explain slowly and thoroughly with patience and understanding the language barrier. Patience, willingness to help and accuracy, and at the same time a very nice atmosphere only encourages cooperation. My transaction process has just started and I know that everything will be successful. I recommend.... Read more
27th Apr 2023 (1 year ago)
J Moore
Mick Rammuni did our remortgage to help pay off the Help To Buy loan. He was extremely supportive and professional throughout, best of all he always keeps you informed about your case and takes the time to explain each step. Highly recommended !!! I have now also referred my sister as well for help with her remortgage.... Read more
22nd Apr 2023 (1 year ago)
P Peregudov
Had our mortgage done with Mick Ramunni. The best experience we had! Mick cares a lot about his customers, explains everything so even a newbie can understand and keeps you updated about all the steps.
Also the whole team of this Brown and Merry branch was really helpful with any question and really fast with communication to the seller.... Read more
Buyer
13th Apr 2023 (1 year ago)
S Burden
I Used Mick Ramunni for my first buy to let investment broker, I was so impressed with his work ethic and professionalism. Even working on a Sunday evening to make sure everything was progressing smoothly!. An absolute asset to the company, I will have no problem recommending him to others! Thank you!... Read more
Landlord
11th Apr 2023 (1 year ago)
N Cutov
I am very satisfied and happy with a service off mortgage advisor Mick Ramunni i recommended... Read more
30th Mar 2023 (1 year ago)
R Gor
Friendly team & very down to earth. Can do attitude and clear in communication & feedback... Read more
16th Mar 2023 (1 year ago)
D Bradnam
By far the best estate agent in Newport Pagnell. The friendly professional service provided by Matt and Charlotte was second to none. Thank you.... Read more
12th Mar 2023 (1 year ago)
A furlan
Mick Ramunni helped us with the remortgage, he is very professional and knowledgeable and he had a lot of patience with us and took time to explain, highly recommended !... Read more
7th Mar 2023 (1 year ago)
K Winter
We have had a very positive sale of a shared ownership with the team at Newport Pagnell. We could not fault the excellent service received by the whole team, they kept us well informed and were persistent with the progression of the sale. A huge thanks again to Matt, Lydia, Charlotte and Audrey.... Read more
Seller
30th Jan 2023 (2 years ago)
P Morrison
Always a warm welcome when you go in all staff very helpful... Read more
17th Jan 2023 (2 years ago)
C Barrell
Amazing service.
The team, and Lydia especially, are absolutely great. Not only are they super friendly, but also very responsive and helpful.
Lydia would call me with regular updates and was fab throughout the entire journey. Thank you!... Read more
10th Jan 2023 (2 years ago)
J Bickerton
Very happy with my experience of Brown and Merry and in particular Lydia Willock who is one of the best estate agents I've ever dealt with, really efficient at her job and offers brilliant and personal customer service.... Read more
17th Oct 2022 (2 years ago)
J Seagrave
A really positive experience, the staff Matt, Lydia, Charlotte and Audrey could not have been more helpful and supportive. I would not hesitate to use them again in the future.... Read more
30th Jul 2022 (2 years ago)
G Warren
I have just had the pleasure of selling my home through Matt and the team at Newport Pagnell. From start to finish they have been professional and friendly, even at times when the stress was getting high Matt kept me calm and updated.
If you are thinking of selling I couldn't recommend Matt, Charlotte & Lydia highly enough. Thanks Guys.... Read more
20th Jul 2022 (2 years ago)
H Y
Very bad experience with the letting team, not professional. feels like to work with a gangster.... Read more
11th Jun 2022 (2 years ago)
Kannan
Bought a property through this estate agents. Highly professional staff's. Always good communication.... Read more
4th Jun 2022 (2 years ago)
E Mackie
An extremely poor service. It’s impossible to get a call back or update. The manager Matt is incredibly unprofessional and rude. I would never recommend them to buy or sell through. I recall after months of waiting around and the chain falling through getting an email letting me know if I didn’t like the way things were then they’d be happy to sell our property to someone else.
The only way to speak with Matt is to make an appointment in his diary and physically go into the branch. Thankfully our seller reached out on Facebook to talk as even she couldn’t believe the lack of respect or service.
Daisy is a real credit to this branch, she’s lovely, willing to help and will call to just check in even if there was no update to reassure us. Daisy is the only reason I held on with buying our new home so it’ll be a great loss for that branch whilst she is on maternity.... Read more
Buyer
23rd Feb 2022 (2 years ago)
F Fantastic
Selling a shared ownership house. Did not achieve the RICS asking price and kept suggesting the price should be reduced. Fees are high.....and cost me about 5% of my receipts from the sale. Over 14 months from confirmed sale to completion, they buyer having used a solicitor recommended by Brown & Merry who turned out to be inefficient, unreliable, and turned over at least 6 fee-earners before finally completing the sale.... Read more
Seller
8th Feb 2022 (3 years ago)
M Joiner
Rubbish Useless- I asked for call back Thursday from Newport Pagnall Manager Matt.Still waiting.... Read more
16th Jan 2022 (3 years ago)
A Shaw
Very poor at responding. Rarely phoned back when they promised, despite numerous complaints about exactly that point. Seemed very hands off through the process between sale acceptance and exchange of contracts. Very ineffective at progressing the chain and communicating status. Cited being 'very busy' during this period, but were unwilling to reduce the value of their invoice to reflect the poor service experienced... Read more
Seller
24th Aug 2021 (3 years ago)
B lalov
Very rude! Extremely not professional and racists!!! AVOID THIS AGENTS!... Read more
10th Aug 2021 (3 years ago)
K ja
Perfect????... Read more
8th Apr 2021 (3 years ago)
S Bottoms
Matt’s expert knowledge enabled us to achieve the best price for our property. He has been polite and professional throughout our experience so far. We are very pleased with the service of Brown and Merry.... Read more
Seller
22nd Aug 2020 (4 years ago)
T H
I have tried several times to make contact via email about a property and no response ????... Read more
27th Feb 2020 (4 years ago)
R gor
very good customer care and friendly whole team from call attendant to the branch manager.All are hardworking and dedicated for make customer feel one to one personal contact.Honest good person MR Matt and clear advisers .
I am expecting a positive outcome with my selling through them.... Read more
Seller
13th Feb 2020 (4 years ago)
S Wong
The buying process took longer than I anticipated, however, Rich and Matt's professional approach took a lot of pressure off me. When I first started viewing properties around Newport Pagnell, Rich was very knowledeagble about the property and made my life easier. Rich was very responsive to emails and actively engaged throughout the buying process. I wholeheartedly recommend their service.... Read more
Buyer
23rd Nov 2019 (5 years ago)
R Ellis
Very helpful and friendly very professional... Read more
29th Jul 2019 (5 years ago)
L F
I could not rate Alice Waites higher as a broker & business professional.
They say that buying / selling is one of the most stressful things you can do in your life. And as true as that is, you want Alice on your side when times get touch.
Knowledgeable, professional, friendly & ALWAYS going above and beyond to ensure that everything possible is done to make the process as stress-free as possible (even with all the inevitable stress that likes to appear!).
Have worked with a few brokers through a few house purchases, and Alice is literally leaps and bounds above the rest.... Read more
15th Jul 2019 (5 years ago)
D Barratt
Thank you to the team at Brown and Merry, really appreciate all the hard work you've put in and the support you have provided during this process. Thanks specifically to Matt, who has been consistently helpful, friendly and always willing to lend an ear and/or his professional opinion. Fantastic service which I can't recommend highly enough. Thanks guys, I really appreciate all your help!... Read more
11th Apr 2019 (5 years ago)
J Salt
Great service.... Read more
26th Feb 2019 (5 years ago)
J Ekilisie
Fantastic service from the whole team team at brown and merry. Especially Alice who is very professional yet very funny and made it a point to put both myself and my wife at ease as we were very nervous first time buyers. Couldn’t recommend a better service... Read more
Buyer
1st Feb 2019 (6 years ago)
D K
Thank you for providing a great, professional service and for selling my property when others failed!... Read more
Seller
8th Jun 2018 (6 years ago)
P Massey
We have experienced a fantastic service from Brown And Merry Newport pagnell. Always there to answer the phone and call back if they were not. The whole team have been brilliant providing a number one service. We met Arfan Ahmed right in the beginning, he made us feel included in everything. When showing houses he had all the info and a good sense of humour. He sold our house as promised and achieved the best price possible. The whole team worked very hard from start to finish. Highly recommended.... Read more
Seller
5th Jun 2018 (6 years ago)
K Devaney
I would highly highly recommend Alice at Brown & Merry's Estate Agents in Newport if you are looking for a mortgage, She made the process so easy and stress-free.... Read more
15th May 2018 (6 years ago)
O Broad
My house move was not an easy one, nor was it short or uncomplicated. All thay said, Brown and Merry did an excellent job in looking after me throughout the process to make it as painless as possible, going above and beyond in many instances to get the paperwork through and of course chase everyone that needs chasing.
Anyone that has moved before will appreciate that a house sale/purchase is a stressful experience, however Alice took the time to keep me updated, offered advice and took the time to get to know me and keep me positive from start to finish.
Other individuals from B&M were very patient regarding my barrage of phone calls and emails throughout the process and were always professional and corteous, which was most appreciated.... Read more
Seller
27th Apr 2018 (6 years ago)
R Ellison
Fantastic service from the whole team team at brown and merry. Especially Alice who is very professional yet very funny (and has caramel Rocky bars and Coffee on demand!!) Super customer service skills and a very quick painless service. I would 100% recommend brown and merry... Read more
20th Jan 2018 (7 years ago)
V Watson
After visiting Alice Waites in Brown and Merry after hearing good reviews about her I can 100% agree that purchasing a house has been less stressful, wonderfully insightful and more fun with Alice and her team at the helm.
The 'above and beyond' service Alice gave providing me with excellent industry knowledge as a first time buyer and strategic but straightforward advice alongside her willingness to chase down any slacking or slow estate agents and solicitors shows Alices real passion for her job... and has made this new homeowner very happy
Don't go anywhere else ... Alice has cookies !!... Read more
Buyer
26th Nov 2017 (7 years ago)
R griffiths
very good estate agents staff are good... Read more
16th Nov 2017 (7 years ago)
4PetesSake
Beware of false information that they tell you and ask to read the contract for a property before you commit to paying any survey fees. They might tell you that pets are allowed in a leasehold property and then after you have payed the survey fee you discover that they are not allowed. They will then say something like "Well others who live there have pets so it'll be okay". However you are still going to be in breach of the contract. Then when you pull out of the sale they refuse to provide a refund of your survey fee because what they told you about pets being okay was not in writing. So their lies have cost you a hefty survey fee. I would avoid these cowboys like the plague and always ask for confirmation (IN WRITING) from any estate agent about specific things that you may want to bring (such as pets).... Read more
7th Nov 2017 (7 years ago)
Sophie
As first time buyers with no clue where to even start with buying our first home, we arranged an appointment with Alice Waites (Mortgage Services Consultant) believing we would be told to come back in a few years. From the first visit, however, she listened and explained everything, and showed us that what felt like a distant wish, could easily become a reality. Along every step of the way we were thoroughly supported, and no question was a silly question. Alice handled all the paperwork for us, and guided us through the rest knowing she was only a phone or email away.
I thoroughly recommend Newport Pagnells Brown and Merry’s mortgage advice services, we could not have bought our first home without their advice and support.... Read more
Buyer
20th Aug 2017 (7 years ago)
M Silver
Pleasant, personal and professional service. I've bought through this branch, sold through them, and used them as a letting agent. In all of the above they have been helpful, competitively priced and honest. Compared to several other local agents we've used and been disappointed by, they are definitely the agent I'd recommend in the area.... Read more
Seller
6th Jul 2017 (7 years ago)
FieldR
Just don't bother - go to a decent estate agents.... Read more
29th Mar 2016 (8 years ago)