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  1. Home
  2. Brown & Merry - Stony Stratford
Brown & Merry - Stony Stratford Logo

Brown & Merry - Stony Stratford

Opens tomorrow at 9:00am
65 High Street, MK11 1AY
Brown & Merry's heritage dates back to 1832, so we’re a well-established name in estate agency. Whatever your property needs may be, the team at our Stony Stratford branch can help with selling, letting, buying or renting. With our local market knowledge and expertise, we’ll ensure you have a smooth and successful home-moving journey. Plus, those additional property services that you'll need along the way, are all accessible via your local Brown & Merry office.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:30pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla
  • tsi

Brown & Merry - Stony Stratford Reviews (293)

Have you used this agent?
  1. 92% 5/5 Stars
    92%
  2. 1% 4/5 Stars
    1%
  3. 1% 3/5 Stars
    1%
  4. 1% 2/5 Stars
    1%
  5. 5% 1/5 Stars
    5%
All (293)
Seller (19)
Buyer (29)
Landlord (47)
Tenant (68)
General (130)

Anonymous Tenant

5/5 Stars
I wholeheartedly recommend Brown and Merry's services to anyone seeking property in Milton Keynes, whether buying or letting. Take a moment to read my review, and I promise you won't regret it. Moving can be a tedious and lengthy process, especially when settling in a new town or country. However, my experience with Brown and Merry was remarkably smooth. After contacting several agencies and registering with many online, I shortlisted properties from Brown and Merry and other agencies. Their properties stood out, and when it came to the letting process, they made it seamless. What impressed me most was the negotiation with the landlord. Alexander Read handled the discussions with professionalism and finesse, ensuring we secured the property under comfortable circumstances. My exceptional experience with Brown and Merry is largely due to Alexander Read's outstanding service. She is an invaluable asset to the company, and I extend my heartfelt gratitude to her. Thank you, Brown and Merry, and thank you, Alexander Read. Your dedication and expertise are truly appreciated. Rating: 5/5 stars Highly recommended! God bless you."... Read more
Tenant
5th Feb 2025 (5 days ago)

Anonymous Homeseller

5/5 Stars
Great team , excellent manager... Read more
Seller
21st Dec 2024 (7 weeks ago)

M Baldwin

5/5 Stars
Absolutely brilliant experience from Alex and her team. Her communication, experience and helpfulness are absolutely first class. It's not often you can say this these days but she made it a truly pleasurable process. I would recommend Alex from Brown & Merry every time and will certainly be using this service again!... Read more
30th Oct 2024 (15 weeks ago)

L Pauling

5/5 Stars
Alex was very helpful. Excellent service... Read more
8th Oct 2024 (18 weeks ago)

tizertim

5/5 Stars
Brian Stevens at the Stony Stratford branch was a great help in our recent house purchase. He arranged three mortgages and helped us navigate through a particularly complicated process to buy our new house. He helped us in our dealings with estate agents and solicitors. He was professional, personable and helpful, a pleasure to deal with, as were the whole Stony Stratford Team.... Read more
Buyer
14th Sep 2024 (21 weeks ago)

Anonymous Homeseller

2/5 Stars
After marketing our property for 4 months with this estate agent we only received 2 viewings and no sale, so we decided to withdraw our property from them. 10 days later the 'for sale' sign has still not been removed!... Read more
Seller
27th Aug 2024 (24 weeks ago)

K Young

5/5 Stars
I can’t recommend Brown and Merry, Stony Stratford enough! Klaudia has dealt with my purchase. She’s been so professional, helpful, informative and has kept me up to speed through the whole process. If she’s been unavailable her colleagues have happily helped me with my questions. Would 100% use them again. Thanks guys!... Read more
Buyer
13th Aug 2024 (5 mo. ago)

L Botterill

5/5 Stars
Thank you Alex for finding the perfect home for us. We’re over the moon!... Read more
10th Aug 2024 (6 mo. ago)

C Old

5/5 Stars
Alex at Stony Stratford Brown and Merry is absolutely incredible, as a new family looking for a home she put our mind at ease and talked us through the entire process. We have found an incredible home for us to grow and she has been the biggest part of that. Very quick to answer emails, brilliant communication, and such a friendly and kind woman. From the initial viewing of the home, she showed professionalism, kindness and incredible knowledge about the area and everything to do with the house. Very punctual, and trusting with everything to do with our new home. Answers all our questions no matter how silly, and always does so with such enthusiasm and wisdom. True gem of a woman Thank you from the bottom of our heart Alex, you are a credit to all at Brown and Merry!... Read more
Buyer
2nd Aug 2024 (6 mo. ago)

S Saincher

5/5 Stars
I am a single man (first generation immigrant) who moved to the UK (for the first time in my life) from India as a research fellow in early 2024. Back then I didn't know anyone in the UK - barring my boss! Upon arrival I checked into a hotel in Milton Keynes and began applying for properties to rent on RightMove. Although I had contacted several estate agents, Alex and Jenna were the ones who responded immediately and arranged my first viewing. When the first deal didn't get through (landlord opted for council housing) they took it upon themselves to help me secure another rental property in Milton Keynes - which they did in a couple of days. Within eight days of moving to the UK, I had secured a place to rent...it was only because of Alex and Jenna. House-hunting in a foreign country can be stressful and confusing - in my case it wasn't because Alex and Jenna tirelessly guided me through the entire process. They were (and still are) always available over the phone and email. Rarely in my life have I come across people who are so professional, expeditious and compassionate. Hands down the best property agents in the UK!... Read more
Tenant
1st Aug 2024 (6 mo. ago)

P OHara

5/5 Stars
I was debating selling / renting my property due to a job relocation and reached out to Brown and Merry for help to understand both routes. I settled on the rental option with Alex @ Stony Stratford as my agent. Very proactive agent, great service, excellent and frequent communication with the property being let on the first viewing and within on 24 hours of going on the market.... Read more
Landlord
18th Jul 2024 (6 mo. ago)

A McCallum

5/5 Stars
Really happy with the service we got from Alex! We called to enquire about a property we’d seen online which was no longer available but instead of just rushing us off the phone like most of the letting agents had done, she actually took the time to hear our circumstances and our requirements and actively found us the perfect property! She is quick to answer our queries, super friendly and goes above and beyond. Thank you Alex!!... Read more
17th Jul 2024 (6 mo. ago)

J Bennett

5/5 Stars
Me and my partner were incredibly happy with the service provided to us by Alexandra Read and have nothing but good words to say. We had initially thought we missed out on having a viewing as we were unable to attend the first date offered to us, but Alexandra kept in constant contact and immediately got in touch when another viewing was on offer. We can't thank her enough for the service she provided, the professionalism throughout, and most of all, for helping us find a house we're so excited to now call our home. Thank you again - we can't recommend you enough.... Read more
Buyer
13th Jul 2024 (6 mo. ago)

M Hastings

1/5 Stars
Despite repeated requests to take me off their database they keep phoning and emailing. The people phoning don't seem to have a clue. I have had to add their phone to spam calls block list to get rid of this agent! So glad I did not select them to sell my house as they are hopeless! Update 11/7/24. Just had yet another nuisance call from Stony Stratford office. Clearly they do not understand Data Protection laws!! I will now be reporting this company.... Read more
11th Jul 2024 (6 mo. ago)

G andreev

5/5 Stars
Fantastic service all the way from the start from this agency, especially from Alexandra Read who is the senior lettings manager. She showed me the property while explaining everything to the smallest detail , I was so interested in renting it that she went above and beyond and half an hour late it was already off the market Absolutely brilliant, highly recommend to anyone looking for a property regardless if it's for renting or buying.... Read more
Tenant
5th Jul 2024 (7 mo. ago)

D Olaojo

5/5 Stars
Exceptional service. Alex & Jenna relates well with clients. You wont regret reaching out to them.... Read more
2nd Jul 2024 (7 mo. ago)

Adam

5/5 Stars
Super service from Alex at Brown and Merry. Has kept in touch throughout the whole process. Viewing was a pleasure, didn’t feel rushed and was happy to hear any questions/reservations I had. Very happy and would definitely recommend!... Read more
2nd Jul 2024 (7 mo. ago)

T Dunning

5/5 Stars
Would 100% recommend Brown & Merry Estate Agents to anyone. Klaudia was great, helping us through the process with brilliant communication throughout.... Read more
28th Jun 2024 (7 mo. ago)

G oppong

5/5 Stars
Alex and team, very lovely people. Very professional and empathetic to your needs during harsh times... Read more
1st May 2024 (9 mo. ago)

S kerr

5/5 Stars
I had a wonderful experience with Brown & Merry Estate Agents, largely thanks to Alex and Jenna who provided exceptional assistance throughout, they truly went above and beyond to make my property search a success. Thank you, Alex and Jenna, for your fantastic help!... Read more
29th Apr 2024 (9 mo. ago)

Sophie

5/5 Stars
Exceptional Service from Alex at Brown & Merry Estate Agents ?? I recently had the pleasure of working with Alex from Brown & Merry Estate Agents, and I couldn't be more impressed with the level of service she provided. From the initial viewing, Alex demonstrated professionalism, politeness, and a genuinely positive attitude. What stood out to me the most was her willingness to go above and beyond to assist me. She took the initiative to contact the landlord to inquire about my little doggie, something that many other agents wouldn't bother to do. Her respectful and considerate approach made all the difference. After I placed an offer, Alex promised to follow up within an hour, and true to her word, she did. Her punctuality and reliability are commendable traits that are often lacking in the industry. In a field where genuine kindness and dedication can be rare, Alex shines as a beacon of exceptional customer service. Her caring attitude and willingness to help make her a valuable asset to Brown & Merry Estate Agents. I highly recommend Alex and Brown & Merry Estate Agents to anyone in search of a professional, reliable, and compassionate real estate experience. Thank you, Alex, for your outstanding service ????????????... Read more
Tenant
21st Apr 2024 (9 mo. ago)

Gabi

5/5 Stars
we started our process to rent a property with Alexandra from BROWN and berry, sincerely incredible, attentive, professional and very fast, for me it is being the best in MK... Read more
Tenant
5th Apr 2024 (10 mo. ago)

Heid

4/5 Stars
Alex and Jenna get stuff done. Tenants found quickly, paperwork taken care of, keys cut etc. They’re what you want from a management company. Well done ladies!... Read more
Landlord
29th Mar 2024 (10 mo. ago)

B Blundell

1/5 Stars
Telephone conversation regarding a rental property advertised that had unfortunately been removed from the market, led into an additional conversation relating to another prospective property. It was at this point the female colleague learnt that my wife was disabled, and her immediate response to my wife was to tell her that she would need to pay a year in advance, a total sum nearing 16k. On receipt of this deplorable conduct, a complaint was made to the appropriate head office, which led to a conversation with a senior body, followed by email correspondence from the area manager. The explanation for the behaviour was honestly pathetic and stated that her actions were because there contracts ( plural) say so, following further nonsense and recusal: implying and or stating that this is normal practice and that it is not abnormal. Brown and Merry have acted intently with discrimination, dishonesty, and illicit incompetence. AVOID AVOID AVOID... Read more
Tenant
22nd Mar 2024 (10 mo. ago)

C Ogbuzuru

5/5 Stars
The team that attended to us during our renting process was really very kind and explained each stage to us. Also the process was quite easy and less burdensome. Highly recommend .... Read more
Tenant
22nd Mar 2024 (10 mo. ago)

S White

5/5 Stars
I highly recommend them and Jenna is very helpful, informative and quick to respond and answer any queries. Brilliant customer service all round.... Read more
5th Mar 2024 (11 mo. ago)

A Facurib

5/5 Stars
Jenna and Alex are very helpful and easy to work with. Will highly recommend this branch. Keep up the good service.... Read more
5th Mar 2024 (11 mo. ago)

L Lola

5/5 Stars
Very efficient. Very welcoming. Very calm, professional and collected team. I highly recommend you use Brown&Merry ????????... Read more
5th Mar 2024 (11 mo. ago)

Gowri

1/5 Stars
I am unable to give less than ZERO?, hence 1 star. Worst experience when vacating the house, they still hold my portion of the vacating month's rent money. I have paid the full rent in full faith on the company that they would return it ASAP, even though we knew/agreed an earlier vacating date. They won't accept my calculations of refund My calculation is as follows: 1450 x 12 / 365 = £ 47.67 PER DAY (This was advised/agreed by the staff at Brown's office) Having paid full rent on 12 DEC 2023 for the month of DEC i.e. till Jan 11th 2024, leaving 14 days on my side to be refunded (3 days 2023 and 11 days 2024). So the total refund must be £667.39 But they say that they will refund me £639, for which they don't have any specified method of calculation. Regards, Gowri... Read more
Tenant
4th Mar 2024 (11 mo. ago)

OnTheSpectrum

1/5 Stars
Not good... Read more
29th Feb 2024 (11 mo. ago)

Char

5/5 Stars
I cannot recommend this team enough, from the get go Alex has been so unbelievably helpful and so supportive! She has helped me through every step of the process and made me feel so comfortable with everything! Thanks Alex and Team... Read more
14th Feb 2024 (11 mo. ago)

J Ferraz

5/5 Stars
Alexandra and Jenna are amazing professionals, giving all support you need.... Read more
12th Feb 2024 (11 mo. ago)

L Perazzo

5/5 Stars
Alexandra and Jenna were brilliant. I strongly recommend this real estate agency branch. Thank you both of you for your support and attention.... Read more
19th Jan 2024 (1 year ago)

D Thomas

5/5 Stars
Alex is a very warm and friendly agent. She is also very helpful and guided us with regards to information. Alex recommended that we see their Mortgage Services Consultant, Brian, who was also tremendously helpful and informative. All round brilliant service! Thank you... Read more
19th Jan 2024 (1 year ago)

D DogsandDykes

5/5 Stars
It has been a real pleasure working with Alex, Brian and Jenna, great team, informative, professional and the service provided has been outstanding. Thank you for going above and beyond to make sure that I have been taken care of throughout the entire process. Chrissy.... Read more
17th Jan 2024 (1 year ago)

A Matin

5/5 Stars
Jenna and Alex have been amazing and made our journey very easy and stress free. Both were very contactable and attentive to what we wanted. Definitely would recommend to others!... Read more
16th Jan 2024 (1 year ago)

T R

5/5 Stars
Alex and Jenna have provided us with an exceptional service. Alex was so warming and enthusiastic when we visited the property! Jenna has been amazing with the communication and has responded to us very quickly. Definitely recommend!... Read more
16th Jan 2024 (1 year ago)

V Moore

5/5 Stars
From the first time we met Alex she has been amazing . Informative, caring with a lovely warm personality. Nothing is too much trouble. Answering all my many questions on letting having never done it before very efficiently.Jenna has dealt with all the query’s and emails promptly and very efficiently also .Together they make a great team... Read more
Landlord
10th Jan 2024 (1 year ago)

W Liping

5/5 Stars
Recently completed a mortgage process with Brian Stevens as the Mortgage Services Consultant. His advice was professional and timely, ensuring a smooth and efficient process. Highly recommended for mortgage services.... Read more
9th Dec 2023 (1 year ago)

A Randall

5/5 Stars
Alex and Jenna were great. Lots of communication throughout the process and always willing the help. Managed to get my flat rented out in just a couple of weeks and even supported when there was a delay securing some of the necessary paperwork.... Read more
Landlord
8th Dec 2023 (1 year ago)

J beahan

5/5 Stars
Excellent service from start to finish. Alex and Jenna, were extremely helpful. Would highly recommend.... Read more
21st Nov 2023 (1 year ago)

N Stevens

5/5 Stars
Was apprehensive about using another Estate Agency after our last experience but I have to say that I was pleasantly surprised. The staff were attentive, listened to what I was looking for and delivered without pressurising me into buying a property that I wasn't sure of. Friendly staff .Would highly recommend.... Read more
Buyer
20th Nov 2023 (1 year ago)

G Franks

5/5 Stars
From the get go Alex was very warming and personal with her attitude. Didn't feel under any pressure when looking around the house but she was so positive and supportive of me and my partner getting the house. Jenna has also been amazing with all the paperwork and details and putting up with all emails :) Thank you for all your help and support.... Read more
14th Nov 2023 (1 year ago)

Pikey

1/5 Stars
Run, run away. Anywhere else will do.... Read more
19th Oct 2023 (1 year ago)

W schmoeger

5/5 Stars
Many thanks to Brown and Merry, in particular Alex, who went out of her way to help secure a property at very short notice. Her help was invaluable and her manner was both professional and pleasant.... Read more
4th Oct 2023 (1 year ago)

J Raymond

5/5 Stars
Great experience dealing with the team at Brown and Merry to secure a beautiful rental property!!... Read more
Tenant
3rd Oct 2023 (1 year ago)

J Onyemenam

5/5 Stars
It has been a seamless experience using Brown and Merry Estate Agents from start to finish. Swift response time, good customer service, and real-time turnaround time to all service requests. I give special thanks to Jenna and the entire team for making lettings seem like a walk in the park. Well done guys!???? (Jennifer Onyemenam)... Read more
Landlord
3rd Oct 2023 (1 year ago)

N Phiri

5/5 Stars
Just recently secured a rental property with Brown and Merry Estate Agents. Thank you Jenna and the rest of the team for the good customer service. Our whole move into our new home was seamless and on time, Brown and Merry are definitely my agents of choice.... Read more
Tenant
3rd Oct 2023 (1 year ago)

T Goodrum

5/5 Stars
Alex and Jenna have been so communicative, informative and most importantly helpful in coordinating our move. If anything needs resolving or you need any advice, they are always happy and quick to respond to emails. Fantastic customer service - would definitely recommend!... Read more
3rd Oct 2023 (1 year ago)

T 1971

5/5 Stars
Very pleased with Brown & Merry . All the services we have received were excellent. Thank you for Jenna , Alex and Louise and a gentleman who was on an emergency call ( sorry I couldn’t remember his name) but he was so helpful. Thank you so much for your friendly and efficient service. What a great team, We will definitely recommend your service to friends and family.... Read more
8th Sep 2023 (1 year ago)

H Iqbal

5/5 Stars
I was originally suppose to view a property within Stony Stratford, but then changed my mind and went for a new build elsewhere. However I went for my mortgage with Brian at Brown and Merry, he was very patient with us, as we was first time buyers we were not aware of the process and what we have to do. Brian sat with us and went through every single thing, and was very quick with responses and questions we had. Our house was getting delayed as you can imagine with new builds, but Brian was very patient with us and kept us updated with every little thing. I highly recommend Brian as a mortgage broker, very professional and goes above and beyond to help you with the best product.... Read more
Buyer
8th Sep 2023 (1 year ago)

G keegan

5/5 Stars
Alex and Jenna have been amazing! We are totally new to this, and they have guided and reassured us all the way. I am so glad to have them looking after our property. We cannot recommend them strongly enough.... Read more
Landlord
17th Aug 2023 (1 year ago)

Anonymous Homeseller

1/5 Stars
Where not really interested in selling my house!... Read more
Seller
5th Aug 2023 (1 year ago)

A Moreno

5/5 Stars
I have just started my contract as a landlady with Brown and Merry Estate Agent , everything went very well... Read more
Landlord
1st Aug 2023 (1 year ago)

J Gaituah

5/5 Stars
Alex and Jen J were extremely helpful, friendly and expedient, would definitely recommend!... Read more
28th Jul 2023 (1 year ago)

C Chisango

5/5 Stars
Really good experience with Brown and Merry. Alex went out of her way to assist me in finding a property, and I am so grateful to her. Jen has also been very helpful throughout the process and answering questions that I have had, in a quick and efficient manner. Both are very knowledgeable.... Read more
26th Jul 2023 (1 year ago)

C Mudrovcic

5/5 Stars
Excellent service! Quick to communicate, reliable response and super friendly and accommodating too!! We were so desperate for the property we viewed and Alex made it work in our favor and Jenna was a star with excellent communication to finalise everything! Would highly recommend... Read more
26th Jul 2023 (1 year ago)

D Wesh

5/5 Stars
I've just recently secured our property through Brown & Merry and couldn't be happier with the service from Alex and Jenna. Quick, efficient and always very helpful with any question or issue before, during or after the move. Made everything much simpler, many thanks to Brown & Merry and especially Alex and Jenna.... Read more
Buyer
3rd Jul 2023 (1 year ago)

K Turnill

5/5 Stars
I have had a very good service from Brown and Merry Estate Agents. The staff I have dealt with have been very professional in all aspects including communications which have been prompt and keeping me informed and up to date with all the detail regarding my property. I especially would like to say a big thank you to Alexanda Read and Jenna Leigh Moncrieffe they have been fantastic.... Read more
30th Jun 2023 (1 year ago)

N Davies

5/5 Stars
As a local Stony Stratford family looking for our next forever home, we secured our property through Brown & Merry and could not recommend Sarah and her team highly enough. We were thoroughly satisfied with how seamless the whole process was and felt reassured throughout the entire transaction. It was a wonderful experience and we would highly recommend Sarah and her team.... Read more
Buyer
28th Jun 2023 (1 year ago)

B Davies

5/5 Stars
Amazing service from Sarah CORENE and Kerry an absolute pleasure to work with as they all go above and beyond Don’t delay put your house on the market today. Thanks guys... Read more
Seller
28th Jun 2023 (1 year ago)

N HALL

5/5 Stars
Just had a meeting with Sarah Frimley from Stony Stratford Branch who was extremely helpful in the valuation of our property. I would recommend herself and her company Brown & Merry to anyone who seeks help in selling their property.... Read more
Seller
14th Jun 2023 (1 year ago)

I Sadiq

5/5 Stars
Exceptional service from Alex and Jenna. They were super efficient and quick to have a look at my property and within a week they sourced and found tenants for my property. Communication from the team is really fast and questions are answered promptly. I was always kept up to date with the dealings of my property. I will most definitely be using again to buy, sell and rent.... Read more
Landlord
10th Jun 2023 (1 year ago)

R Leonard

5/5 Stars
Incredible service from Alex and Jenna. Right from the viewing nothing was too much trouble. So knowledge and full of advice and recommendation without the sales patter. Was so refreshing to deal with a grown up company with wonderful customer service. Would not hesitate to recommend and hope we never have to deal with another agent ever again! Well done team. ????... Read more
3rd Jun 2023 (1 year ago)

D Kinyera

5/5 Stars
Alex and Jenna were supportive and informative through all stages. Their customer service has been impeccable. Much appreciations.... Read more
30th May 2023 (1 year ago)

D Bull

5/5 Stars
When I was looking for a property to let. Alex was so polite and professional when I came to view the property, she went further to tell me about the area. Jenna was fantastic when it came to signing the paperwork.she was giving me constant update during my referencing. Anyone looking for a property to let or buy don't look any further than Brown and Merry they are fantastic... Read more
Tenant
22nd May 2023 (1 year ago)

B Chege

5/5 Stars
Brilliant efficient and personalised service ! I cant fault them in any way - Special mention to Alexandra (Alex) & Jenna who were there from initial contact to viewing to finally moving in and to this day - have been extremely responsive - its been two months since I moved in. House moves are an extremely stressful time but they made it easy with their friendly, fast and professional service. They are a gem to the Brown & Merry group! Thank you both so much!... Read more
Tenant
20th Apr 2023 (1 year ago)

M Oakes

5/5 Stars
Alex and Jenna have both been extremely helpful and consistent in keeping us up to date and pushing everyday to help us get the final sign off! From the 1st day we got in touch with Brown and Merry it has been nothing but pleasantness - We definitely had a bit of luck with an amazing estate agents and a lovely property!... Read more
20th Apr 2023 (1 year ago)

K church

5/5 Stars
Fantastic service from Alex, really looked after me and cared about finding me a home. She went out of her way to be helpful. Jenna has also been amazing sending paperwork through... Read more
13th Apr 2023 (1 year ago)

K allen

5/5 Stars
Outstanding service from Alex. Viewed a house I had seen advertised on rightmove but She really considered my families needs an found me a better one. Thanks so much for finding our perfect house.... Read more
31st Mar 2023 (1 year ago)

D Drake

5/5 Stars
Second to none for advice and service. I have been looking to let a property as a tenant and Brown and Merry - especially Alex - have been amazing with trying to help me find what I am looking for. Alex is knowledgeable, friendly, warm, responsive and just excellent at her job. I felt listened to and like she was genuinely trying to help me make the right decision to find a property that would suit me for the long term. Very professional and efficient, but also friendly, honest and understanding. Highly recommend Alex and Brown and Merry.... Read more
Tenant
31st Mar 2023 (1 year ago)

T Poynton

5/5 Stars
I am currently renting a new property through Brown & Merry. I have been fortunate enough to have had Alex and Jenna looking after everything for me and making the whole process as seamless as possible. They have both been extremely professional, friendly and always at hand to answer any queries. I truly believe they have gone above and beyond to secure this tenancy for me. I am extremely grateful and would highly recommend them both. Brown & Merry they are a great asset to your business team. Thankyou Alex & Jenna xx... Read more
Tenant
28th Mar 2023 (1 year ago)

S Betts

5/5 Stars
Great service, great communication and just generally really helpful as this was my first move so really helped walk me through the process... Read more
28th Mar 2023 (1 year ago)

M Saluzzo

5/5 Stars
Sarah and her team have been incredibly efficient and helpful in assisting with the sale of my property and I cannot recommend them highly enough.... Read more
Seller
23rd Mar 2023 (1 year ago)

S Ellul

2/5 Stars
I found the beginning of my journey great with Brown and Merry, the sales team were very engaged. After rental was confirmed though, the service quickly fell away for me, was very difficult to get hold of anyone throughout the remainder of the tenancy.... Read more
Tenant
17th Mar 2023 (1 year ago)

M Reid

5/5 Stars
Honestly amazing service this is the first time I am moving and Alexandra has been truly amazing and Jenna with how they have helped me with the whole process and not making it so stressful , honestly Alexandra was a bubbly and lovely person when doing my viewing and made my first house feel like home :) would recommend this letting agent any day... Read more
Tenant
16th Mar 2023 (1 year ago)

K Watts

3/5 Stars
Great valuation, getting to market and finding a seller. Bit more communication around exchange would have been helpful. Went with the offered sequence partnered lawyers which were very slow and poor at managing expectations.... Read more
Seller
15th Mar 2023 (1 year ago)

A McDougall

5/5 Stars
We had a very positive experience with brown and merry. Alex was extremely professional and helpful through out the searching/viewing process. She is honest and friendly and we couldn't have asked for better customer service.... Read more
24th Feb 2023 (1 year ago)

C Zsuzsanna

5/5 Stars
I am really grateful that I had the opportunity to meet with Alex, she was very kind and reliable and what she promised all have been done. I have had a very positive experience in general with Brown and Merry. Sophie was a great help throughout the renting process and also Jenna who is very helpful, fast responding and professional. I think these people make this company even more successful and we, customers can feel ourselves in safe hands. Thank you Alex, Sophie and Jenna. Well done Brown and Merry.... Read more
Tenant
22nd Feb 2023 (1 year ago)

J Michel

1/5 Stars
absolute pain constantly calling to get me to sell my house because i once had a valuation from them. Nuisance... Read more
14th Feb 2023 (1 year ago)

C Groza

5/5 Stars
Great experience with the entire team from Stony Stratford. The whole process from mortgage interview, application, guiding, viewings and deciding on our home house went so smoothly. I´m glad that we chose to work with Brown & Merry. Great results and I highly recommend any collaboration with this fantastic team. Thanks so much, Brian, Kerry, Sarah and Alex!... Read more
Buyer
12th Feb 2023 (1 year ago)

MD883

1/5 Stars
Very disappointing experience with this branch of Brown and Merry, poor communication and took their eye off the ball with my buyer.... Read more
Seller
8th Feb 2023 (2 years ago)

B Port

5/5 Stars
Absolutely amazing. Having become disappointed with our local agent, we decided to list with Brown and Merry. What a difference, we were after a quick sale and couldn't have hoped for more! Sarah was professional and efficient, and gave excellent advice (including increasing the offer price on the property, which had been decreased by our previous agent to try to, unsuccessfully, drive interest). Professional photos were booked quickly with our property reappearing on Rightmove just in time for the January peak. The team were proactive finding potential buyers and within a week we had multiple viewings in the diary. And one of them turned into an offer at asking price with a cash buyer - perfect. The team continue to keep their finger on the pulse, checking in and supporting progress.... Read more
Seller
4th Feb 2023 (2 years ago)

J mathias

5/5 Stars
Sarah and team are simply brilliant. We had our property on the market with another agent for a while with no joy. We switched to Brown and Merry and Sarah sold the property two days after launching it and for the asking price as well! We got two viewings, both of which Sarah turned into offers. Comms were clear and concise, continuing after we sold the property. 100% would recommend Brown and Merry.... Read more
Seller
4th Feb 2023 (2 years ago)

P Haygreen

5/5 Stars
Great staff, great communication and smooth process buying. Special thanks to Brian who helped with the mortgage part too!... Read more
Buyer
28th Jan 2023 (2 years ago)

P B

5/5 Stars
I found Alex at Brown & Merry to be highly professional, consistent in what she said and trustworthy. Hope to deal with her again one day.... Read more
31st Oct 2022 (2 years ago)

B B

5/5 Stars
Sarah and Jake from the Sales department gave me some great advice when selling my house during a turbulent market. I really felt like they knew what they were doing. Very professional.... Read more
Seller
30th Oct 2022 (2 years ago)

K Lock

5/5 Stars
I can only say they did an amazing job, booked a viewing for the same the day I called, were very helpful and professional all the way through our purchase. I have nothing but praise for all the staff in the Stony Stratford office, they kept us updated all the way through and nothing was too much for them. Thank you.... Read more
Buyer
30th Oct 2022 (2 years ago)

E Garnett

5/5 Stars
Alex and Sophie have made the whole process of renting through Brown and Merry easy and enjoyable. They've accommodated me visiting the property multiple times to show family members/ measure up. Nothing has been too much hassle. Highly recommend Brown and Merry in Stony Stratford.... Read more
Tenant
28th Oct 2022 (2 years ago)

C LTD

1/5 Stars
Words of caution for buyers through this branch, be aware as a buyer you are guaranteed to work with the least trusted sales team, and your time and money are likely to be wasted. Looking at previous reviews we put lots of faith this to manage our purchase a property in King Street waiting what seemed like a straightforward chain with seller finding a place to move. Seller kept us waiting for 6 months until our mortgage offer have expired wasting our time and money. It was discovered later this property seem to had failed to complete chains before due to seller changing mind and delaying the process indefinitely for unknown reasons. The agent didn't mention chain history when viewing the property and just left us to try our luck with the rogue seller using our time and money. The agent irresponsibly did lots of convincing for the buyer to wait the chain to collapse after 6 months wasting buyer's money and time , and would simply relist the same property again without even a notification to the existing buyer (Is there a need to mention the word unprofessional here?). There is no laws forcing seller nor the agent to guarantee the completion of a sale, however if there is a score of morality and trust I would give this branch 0 points. I would expect any decent agent to at least: * Inform buyers of sale history in case there were any issues or chain delays from seller. * Try to get sale done, and if seller is not genuine based on their previous experiences let buyers know as soon as possible. * If sale is failing, let existing buyers know before relisting. * A decent agent should not relist a property for a deceitful seller which consistently failed to meet their promises to complete a straightforward chain, unless you don't care about buyers running away from this branch again.... Read more
Buyer
28th Oct 2022 (2 years ago)

G Holmes

5/5 Stars
Great experience using this company. Alex and Sophie have both been amazing at communicating everything and helping efficiently with the whole process. Nothing is too much for them both, they respond quickly to queries and are friendly and approachable. Amazing to find an agency who care just as much about there tenants as they do there landlords.x... Read more
Tenant
26th Oct 2022 (2 years ago)

S Corbett

5/5 Stars
Fantastic experience buying my flat with brown and merry, they made themselves available for viewings that suited myself and was always available via a phone call when I needed queries answering, Jake Sarah, Corene and Alex you’re all wonderful and a brilliant team, also a big shoutout to Brian who was amazing helping me get my first mortgage and always being so supportive!... Read more
Buyer
24th Aug 2022 (2 years ago)

S Wong

5/5 Stars
Alex went out of her way to help me let my property. She is professional, approachable, experienced and efficient. I would definitely recommend their service.... Read more
Landlord
23rd Aug 2022 (2 years ago)

M McCammont

5/5 Stars
We had a really great experience with Alex and Sophie. We had been looking for a rental for a few weeks and they found us one that matched what we were looking for. They made the process super easy as well, highly recommend!... Read more
Tenant
18th Aug 2022 (2 years ago)

R Mcleod

5/5 Stars
Very professional, great communication. Better yet sold property quickly not once but twice when the first buyers pulled out.... Read more
Seller
16th Aug 2022 (2 years ago)

YourBoyTyrone

5/5 Stars
Brilliant service !... Read more
15th Aug 2022 (2 years ago)

D Dryburgh

5/5 Stars
Excellent service, personal and helpful. Very professional company and Alex and Sophie know exactly what they’re doing. I highly recommend for letting services. My house was let to quality tenants who moved in within a week of it becoming available! Everything that needed doing to make that happen was organised by this pair of superwomen!... Read more
22nd Jul 2022 (2 years ago)

D Samy

5/5 Stars
My Experience was simply WOW , Alex was super friendly,Accommodating and helpful made sure to answer my questions and helped me to find my dream home not only that everything done in no time, JOB WELL DONE Alex... Read more
16th Jul 2022 (2 years ago)

I Ceaia

5/5 Stars
Alex & Sophie have been a terrific help in finding and setting up all the necessary docs for our new tenancy! I definitely recommend them!... Read more
11th Jul 2022 (2 years ago)

L Leher

5/5 Stars
Such an amazing service from Brown & Merry Estate agents. Alex has been fab and so accommodating. Sophie in admin has been so wonderful making the processes so easy.... Read more
11th Jul 2022 (2 years ago)

L Murdoch

5/5 Stars
Had been struggling for a few of weeks to find the right place, until getting in contact with Brown & Merry agents and Alex. Really helpful and friendly, and just made everything so much easier. Definitely recommend.... Read more
23rd Jun 2022 (2 years ago)

V Williams

5/5 Stars
I never normally leave reviews on Google but after receiving amazing service regarding renting a property, I thought it deserved one. Not only has Alex been super professional throughout, she is also easy to communicate with and very helpful in other areas too! Would definitely use again if I needed to in the future and will recommend to others. Thank you so much!... Read more
22nd Jun 2022 (2 years ago)

M Maziarska

5/5 Stars
I viewed a property with Jake and I was very impressed by his professionalism. He was very polite and allowed us to take the time to have a good look around. Keep up the good job!... Read more
16th Jun 2022 (2 years ago)

C One

5/5 Stars
Great people lovely staff... Read more
12th Jun 2022 (2 years ago)

E U

5/5 Stars
My experience of renting a property with Brown and Merry was easily the best I have had (and i have rented a lot in the last 12 years!) Sophie and Alex made every stage of the process easy and straightforward and I am especially grateful to them for a lovely experience.... Read more
9th Jun 2022 (2 years ago)

J McLeod

5/5 Stars
Sarah Frimley at the Stony Stratford branch has been amazing! We signed our contract with her last Monday, house was on the market on Wednesday and we accepted an offer the next day. She was thorough, friendly, professional and we had complete confidence in her to handle our sale. Her and her team have been an absolute pleasure to deal with.... Read more
6th Jun 2022 (2 years ago)

L kennedy

5/5 Stars
I have just given Alex and Sophie at Browne & Merry authority to fully manage one of my properties. All the team, both management, sales and Lettings have been absolutely brilliant in every way. I first met Saha who was very friendly and professional. Top marks to Sarah, Alex and Sophie!!!... Read more
Landlord
2nd Jun 2022 (2 years ago)

J Buck

1/5 Stars
Having bought and sold many houses I have never received such inept, incompetent and just totally woeful service as provided to me by the Stony Stratford branch of Brown and Merry. They failed to manage my sale, communication was spectacularly awful, were in a total state of confusion and consistently failed to honour commitments. Upon signing up with them they performed a mail drop of the 'successful sale' of my property in the local area - without my consent. They sent me viewing appointments for houses elsewhere. They promised to call and didn't. They failed to return my keys despite numerous requests. All in all totally and completely amateurs. Final insult? Once my chain had broken down they dropped a business card through my door with the message "we'd love to sell your house" !! Please - trust me and avoid this company completely.... Read more
Seller
31st May 2022 (2 years ago)

B Kirk

5/5 Stars
I have only good things to say about Brown & Merry . Very attentive and informed agents. Alex helped me understand the steps needed re letting a property. Extremely helpful and knowledgeable.... Read more
Landlord
31st May 2022 (2 years ago)

D Hamal

5/5 Stars
Alex Read's done a fab job for us! We were looking to rent out our property and had engaged B&M Estate Agents. Alex was quite proactive, with sorting out keys collection, contracts and paperwork but best of all - she had the tenant sought out before the property even got on the market. So far, very impressed with these guys. Well done!... Read more
Landlord
31st May 2022 (2 years ago)

R James

5/5 Stars
Very helpful and friendly service ????... Read more
30th May 2022 (2 years ago)

C Ilovan

1/5 Stars
I worked with this agency for 3 years, after I concluded the contract, announcing a month and a half before they refused to return my deposit on the grounds that it is blocked in an account they do not know, I kept trying to contact the agency or the owner but no one answers me ????... Read more
Tenant
30th May 2022 (2 years ago)

C Fisk

5/5 Stars
Whilst I am only at the start of my sale and purchase journey, Sarah and her team at Brown & Merry Stony Stratford have been fantastic, they have moved at real pace, progressing without hassle or complication. They have been extremely accommodating of all my asks, offering support and advice freely. I would highly recommend using them for any sale, purchase or letting opportunities.... Read more
25th May 2022 (2 years ago)

kwinds1

5/5 Stars
I very rarely leave reviews but the fantastic service I received today from Alex in the lettings department is truly 1st class. Alex was so helpful, honest and really clear with her communication, that I truly believe that my son will be safe hands in the start of his rental journey.... Read more
Tenant
9th May 2022 (2 years ago)

P King

5/5 Stars
I've started to deal with Alex for lettings as a landlord and she has gone out of her way to get me started. Nothing has been too much trouble and is a pleasure to do business with. Only reason i went with Brown and Merry was because of how good Alex is.... Read more
Landlord
6th May 2022 (2 years ago)

T Downey

5/5 Stars
Had the pleasure of dealing with both and Alexandra and Sophie throughout the process of moving and can not thank them enough. Every issue me and partner had was dealt with straight away. Highly recommend! A* Service... Read more
28th Apr 2022 (2 years ago)

W Esmond

5/5 Stars
Brilliant and perfect... Read more
26th Apr 2022 (2 years ago)

D spears

5/5 Stars
Estate Agents often get the bad press - these guys only deserve praise. i didnt have the smoothest of purchases which was out of their and my control but they were always friendly, approachable and professional. I also dealt with the Mortgage team and am now dealing with the rental team. Brian, Alex, Jake - Five stars guys continue the good work... Read more
20th Apr 2022 (2 years ago)

P Flowers

5/5 Stars
Very enthusiastic and helpful team. The house was under offer very quickly as the agents immediately took on board the feedback from first viewings and targeted those buyers who were the most likely to buy.... Read more
Seller
8th Apr 2022 (2 years ago)

Yasmin

5/5 Stars
We’d been struggling to find a house to rent but Alex made us a priority and helped us to find somewhere that suited us!... Read more
Tenant
6th Apr 2022 (2 years ago)

A McCabe

5/5 Stars
Can't fault the rentals team both Alex and Sophie from start to finish! Very informative, excellent local knowledge and fantastic service, this is the 2nd time Alex has secured me a property and I really cant fault her or her team at all- highly recommended... Read more
Tenant
5th Apr 2022 (2 years ago)

M Umali

5/5 Stars
I never leave a review on anything, but Brown & Merry have been amazing! Not only that Alex had been persistant (Thank goodness) and never gave up on our situation. We had been looking for a new home for 9 weeks and finally we found a property that ticks all the boxes and more. Also, thank you to Sophie who has been going the extra mile and have been helping with every detail, as we haven't dealt with estate agents for 11 years. This has been such a smooth transition. Highly recomend them.... Read more
Buyer
23rd Mar 2022 (2 years ago)

M Boddington

5/5 Stars
All of the agents that I have talked to for renting (particularly Alex) have been absolute lovely! Super friendly, efficient, and communicate well meaning that our experience with viewing a property, applying, and the application process was really smooth and I am yet to meet a lettings agency with such brilliant staff! Could not fault them!... Read more
Tenant
10th Mar 2022 (2 years ago)

A Gay

5/5 Stars
Brown and Merry at Stony really helped us find the home we wanted. Friendly yet professional at the same time. Always at the end of the phone for us when we needed them. Also used their Mortgage adviser who was great. Overall package in one place 5 star.... Read more
2nd Mar 2022 (2 years ago)

S Watson

5/5 Stars
Recently secured a letting with Brown & Merry. Alex Read has been brilliant throughout the process with quick communication and a friendly approach. So far, so good!... Read more
Landlord
23rd Feb 2022 (2 years ago)

R Anon

5/5 Stars
Very friendly team at this branch. I have been dealing with Alex and Sophie who have helped me find my new rental. Always keeping me up to date with information and nothing is too much trouble. Always going above and beyond in service. Thank you ladies!... Read more
Tenant
23rd Feb 2022 (2 years ago)

A Homes

5/5 Stars
I don’t often leave reviews, but the services I received from my mortgage advisor, Brian, at Brown and Merry was outstanding. I was a first time buyer and all throughout the process the customer service and support I received from Brian was always above my expectations and made the inherently stressful process so much easier. I would constantly receive updates in regards to my applications and whenever there were any queries Brian ensured to get me an answer as soon as possible. I would highly recommend these services and will definitely use these again in the future.... Read more
Buyer
23rd Feb 2022 (2 years ago)

A Papworth

5/5 Stars
Recently moved into Stony and it would have been ten times harder without Alex. She's amazing!!... Read more
3rd Feb 2022 (3 years ago)

H Wright

5/5 Stars
Agent Alexandra Read was so helpful and after so many weeks of trying to find a flat she helped us secure an amazing place! She was so friendly and helpful and even rang us to let us know she was still going to call us back and that she is just busy and hasn't forgotten etc. We have met with quite a few estate agents in the last few years and not all really make the effort when they know the place will get taken anyway. But Alex was a real gem! Thank you Alex :)... Read more
Tenant
26th Jan 2022 (3 years ago)

N Best

5/5 Stars
Alexandra was superb. Kept me up to date at every stage and was a great help!... Read more
24th Jan 2022 (3 years ago)

C Allen

5/5 Stars
Having dealt with Alex in the lettings department I felt it necessary to come on here and leave a review. Its not something i do often as its rare to get great service. From the outset Alex was fantastic. Not only did she help me find the right property for myself, she also offered advice and help on other areas outside the rental transition. Thank you for your help, your clear communication and " human" approach to my rental. I also popped into the branch and spoke to a few members of the team and all were as friendly and approachable. Would certainly use you in the future for my own rentals knowing how well you have looked after me as a tenant. having spoken to about 10 different agents in the area and really being frustrated by the lack of service it was nice to find one who delivered. Thanks again.... Read more
Tenant
17th Jan 2022 (3 years ago)

F Temple

5/5 Stars
I have been using brown and merry in stony Stratford for over 3 years now and I have never been disappointed. They are professional, efficient and great to work with... Read more
11th Jan 2022 (3 years ago)

S J

5/5 Stars
Alex provides a great, friendly and efficient service. I Would recommend her services. Thank you... Read more
22nd Dec 2021 (3 years ago)

H Gatty

5/5 Stars
We were looking for a house to rent in Milton Keynes for sometime now. We luckily came across one of Brown & Merry listing, and Charlie and Alexandra helped us finalise the house. Both were very professional, quick and responsive. Thank you Rockstars!... Read more
Tenant
21st Dec 2021 (3 years ago)

H Carter

5/5 Stars
Really helpful and fast response to phone calls and emails. Made my move a lot easier than expected! Thanks for all your help, especially Alex from Lettings!... Read more
Tenant
20th Dec 2021 (3 years ago)

B Evison

5/5 Stars
Received a super professional service from Jake - he's a credit to the team! Top communication which always takes stress away during a sale. 12/10... Read more
Seller
19th Dec 2021 (3 years ago)

T Ham

5/5 Stars
Jake and Ian recently sold our house for us. I can't fault them. Always professional, always responsive and always a sense of humour! Jake in particular was an absolute star. He put up with us and our foibles and managed 2 days of viewing seamlessly. He was an total joy to work with!... Read more
Seller
18th Dec 2021 (3 years ago)

N Gibbons

5/5 Stars
Alex and Charlie where very professional to deal with and I would highly recommend them to look after your properties. Great team.... Read more
Landlord
17th Dec 2021 (3 years ago)

J Hinton

5/5 Stars
Shout out to Charlie, extremely professional when he showed me around a property. He had lots of information to give me on the property and was very knowledgeable. I will most defiantly be using Charlie for my future property hunt. Many thanks Charlie!... Read more
17th Dec 2021 (3 years ago)

O Godoroja

5/5 Stars
Huge thank you Brown and Merry! I had a very good and positive experience with both renting and buying. Special thanks to Jake and Ian, all my requests were met on time and professionally!... Read more
16th Dec 2021 (3 years ago)

G Collard

5/5 Stars
Charlie was excellent throughout, thorough with his efforts and made me feel very informed in making my decision. Would highly recommend talking to Charlie if you are interested in a property.... Read more
16th Dec 2021 (3 years ago)

C Jericho

5/5 Stars
Great service from Alex and Charlie. Highly recommended.... Read more
16th Dec 2021 (3 years ago)

A kirkland

5/5 Stars
Our experience has been so positive with brown and merry. Very responsive and supportive throughout the viewing and application process. A shout out to Charlie for making the process feel simple and stress free.... Read more
Tenant
14th Dec 2021 (3 years ago)

R Wells.

5/5 Stars
Charlie showed me a really lovely property, and was extremely professional and polite! ????Will definitely be using this agency again for future property hunts!... Read more
14th Dec 2021 (3 years ago)

S parthipan

5/5 Stars
Great communication and excellent service from Alex. Would recommend Brown & Merry Estate Agents to anyone. Definitely look forward to working with you in the future.... Read more
10th Dec 2021 (3 years ago)

H Bhogal

5/5 Stars
Very impressed with these agents and would recommend, especially the sales team. I am in my perfect new home because the team knew exactly what I was looking for. Thanks to Jake, Will and Ian for supporting with the home buying process.... Read more
Buyer
8th Dec 2021 (3 years ago)

R Carter

5/5 Stars
Very friendly and professional, moved quickly to get my references through and secure the property. Always responses quickly to messages and emails.... Read more
Tenant
7th Dec 2021 (3 years ago)

Anonymous Home Buyer

4/5 Stars
Jake was friendly and professional showing me around the house I bought. Had few questions I couldn’t get answers from solicitors but Will was very helpful and got them answered for me fast.Good job!Thank you!... Read more
Buyer
7th Dec 2021 (3 years ago)

K Parker

5/5 Stars
Myself and my partner was looking at a property as first time buyers, Jake, Will and Caroline was all amazing during this process. Always had a quick response when asking any queries and even chased the Solicitors when needed. Brilliant team all round, thank you all!... Read more
Buyer
7th Dec 2021 (3 years ago)

L Bond

5/5 Stars
I have been dealing with Charlie and he has been amazing with keeping me updated with any properties he has for rent, organising viewings and working around me. The service has been so good and he is so pro active, can't thank him enough!! Would highly recommend the Brown & Merry lettings team!... Read more
Landlord
6th Dec 2021 (3 years ago)

M Lawrie

1/5 Stars
I have had no dealings with Brown and Merry. Why are you asking?... Read more
3rd Dec 2021 (3 years ago)

V Mears

5/5 Stars
Amazing service and I have recommended these to everyone I know!! Alex made sure she found us a property with everything we were looking for. This was so important us because of my daughter's autism we had to find somewhere suitable to our families needs. They went above and beyond and I can't thank Alex and her team enough!!... Read more
1st Dec 2021 (3 years ago)

A White

5/5 Stars
Been dealing with the Brown & Merry Lettings team in Stony Stratford and can't praise them enough. Great people to deal with, and they made the process very easy. Wouldn't hesitate to use them again.... Read more
Landlord
1st Dec 2021 (3 years ago)

Tattyhead

5/5 Stars
We've recently dealt with Alex and Charlie over a rental property, and have to say that they're amazing. Very professional in all they do, but with a human side as well. Cannot recommend them highly enough.... Read more
Tenant
1st Dec 2021 (3 years ago)

J Newberry

5/5 Stars
Received a super professional service from Charlie - he's a credit to the team! Thank you for making the process so easy!... Read more
1st Dec 2021 (3 years ago)

Fozia

5/5 Stars
I have been dealing with Charlie in a search for a property, and must say that he has gone over and above to help me. I have found him to be helpful, professional and attentive, and will not hesitate in recommending Brown and Merry. Thanks for all your help.... Read more
19th Nov 2021 (3 years ago)

P Yeboah

5/5 Stars
The guys are simply fantastic, it's truly a blessing working with the entire team to purchase our beautiful home. Thanks guys.... Read more
Buyer
19th Nov 2021 (3 years ago)

N Davies

5/5 Stars
After 8 weeks of repeatedly calling/emailing letting agencies & rarely getting a response, I was giving up hope of finding a home. Then I saw a house with Brown & Merry, I left a voicemail/emailed over the weekend & was prepared to chase them as I have had to do with other agencies, but Charlie called me early Monday morning, listened to my situation & assured me they could help. Soon after I received a call from Alex who was equally as helpful & friendly, she assured me of a call back after speaking to the landlord. Shortly after, Charlie called me with the good news that I have the house & I was over the moon! After weeks of speaking to bored sounding letting agents, these guys were great & it was a huge relief! It’s all going through smoothly & I’m very happy with the service so far!... Read more
Tenant
18th Nov 2021 (3 years ago)

F Porton

5/5 Stars
Very good! Everyone is polite and provide a outstanding service. Charlie looked after us and helped me to find a better place for us. Definitely recommend!... Read more
16th Nov 2021 (3 years ago)

R Mendoza

5/5 Stars
Hi! I would like to leave a review. I hope you find this useful. I've been looking for a flat/apartment or even just a shared house type to rent. Been in a lot of websites and ads that i thought might help me. I was already in a stage to give up because none of them replied until I came across this ad from Brown and Merry Estate Agents. So i gave it another shot. I messaged/email them, and they were really good and very responsive. Charlie was the one helping me and he is a nice person and very understanding to my situation. I like that he even organise a viewing just for me and my husband to see even though its already late. He was very accommodating and polite. He makes everything easy for me. These agents from Brown and Merry are great! They handle everything for us. They keep me updated. I am waiting now for all the stuff to get sorted and I can't wait to move in to our new home ? I want to say thank you, especially to Charlie, very reliable. Thanks again hope this help you.... Read more
Tenant
14th Nov 2021 (3 years ago)

K Vigneswaran

5/5 Stars
We have had a very professional and friendly experience with Alexandra Read, the Lettings Manager at Stony Stratford. The entire process from finding the right property to securing one has been very straight forward, quick and transparent. Alex has excellent communication skills and was always available to answer any questions we've had. We would definitely recommend Alex and Brown & Merry Estate Agents.... Read more
Tenant
8th Nov 2021 (3 years ago)

I Kennedy

5/5 Stars
Alex is soo friendly & helpful!! She's helped me & my partner get our first home just in time for Christmas xxx... Read more
5th Nov 2021 (3 years ago)

M wilson

5/5 Stars
Excellent customer service, Alex in particular in lettings is amazing and is always doing her best to try and accommodate when she can and make things easier. I have used Brown and Merry lettings before and just recently used them again and was very happy to be dealing with Alex again. - Thank you :) I would 100% recommend the Stony Stratford lettings branch :)... Read more
Landlord
5th Nov 2021 (3 years ago)

K Sturge

5/5 Stars
We have worked with Alex from Brown and Merry on multiple occasions to rent our property. She has been amazing. Quick, great communicator, no-BS approach, and when there is a problem, she is there to help. Thank you, Alex Kevin... Read more
Landlord
4th Nov 2021 (3 years ago)

N Estrada

5/5 Stars
Thank you so much to Alex at Brown & Merry for being so efficient, helpful and kind when searching for my new home. Who knew that the process of finding a home could be so simple and dare I say… fun!... Read more
27th Oct 2021 (3 years ago)

G Baker

5/5 Stars
Alex extremely helpfull throughout the process of renting the property. She went over and above to ensure that everything went smoothly. Would highly recommend the service.... Read more
Tenant
29th Sep 2021 (3 years ago)

A Akomah

5/5 Stars
Very nice Team,... Read more
24th Sep 2021 (3 years ago)

M Ash

5/5 Stars
Dealing with Alex in the lettings department of Brown & Merry was stress free and enjoyable. She was easy to talk to and very professional i would definately recommend using this agency if you are looking for a property to rent in the Stony Stratford / Milton Keynes area.... Read more
Tenant
27th Aug 2021 (3 years ago)

C McDonald

5/5 Stars
Just a short review to say how pleased and happy we are with Brown & Merry Estate Agents. Alex and Elliot have been amazing and so helpful with finding us a perfect home! We are so impressed with them both and want to say a big THANK YOU!!... Read more
27th Aug 2021 (3 years ago)

J Andrews

5/5 Stars
I have nothing but good things to say about Brown & Merry estate agents. Very professional and attentive. I dealt with Elliot who was very helpful and provided all the information i required. I then proceeded with the property and called the office and they were also very helpful and made the whole experience very pleasant. 5 Stars.... Read more
26th Aug 2021 (3 years ago)

C Dambacher

5/5 Stars
Friendly and helpful service... Read more
5th Aug 2021 (3 years ago)

L Trumble

5/5 Stars
Excellent customer service, very friendly and extremely helpful. Thank you so much!... Read more
2nd Aug 2021 (3 years ago)

Laura

5/5 Stars
Alex Read was absolutely fantastic!!!... Read more
2nd Aug 2021 (3 years ago)

S Hampton

5/5 Stars
I had started to give up on using estate agents due to the lack of communication and the sheer attitude of some of them. However, this was far from the case with Brown & Merry. Alex who I initially spoke with from day one was very responsive and extremely attentive. She was such a huge help in helping me look for a property to rent in Milton Keynes. Even though I found a property myself and didn't end up using Brown & Merry, Alex was very understanding and wished me all the best. With estate agents, I know that this politeness if very rare, thank you Alex for restoring my faith. Highly recommend.... Read more
Tenant
29th Jul 2021 (3 years ago)

em

5/5 Stars
Really helpful and friendly service. Alex was excellent in showing us suitable options and helping us find the perfect place very quickly.... Read more
26th Jul 2021 (3 years ago)

S Walton

5/5 Stars
Quickly re-let our property with minimum of fuss... Read more
Landlord
8th Jun 2021 (3 years ago)

J Clarke

5/5 Stars
Alex and Elliott have both been great at helping us with our move into Rented. They are both informative, proactive, professional and friendly. Many Thanks... :-)... Read more
Tenant
27th May 2021 (3 years ago)

J Davies

5/5 Stars
Alex has been amazing at letting our properties, always finds the best tenants at the best prices! Highly recommend her!!... Read more
Landlord
25th May 2021 (3 years ago)

G Thumwood

5/5 Stars
I was recently looking for a property to rent when I came a cross a property managed by Brown & Merry. I spoke to Elliott & Alex on the phone and they couldn’t of been more helpful, Had a dream dealing with the letting department, Will defiantly be coming back in the future!... Read more
Tenant
21st May 2021 (3 years ago)

M Hunter

5/5 Stars
I would just like to say a huge thank you to Elliot & Alex for helping myself and a friend with our new home. They were absolutely fantastic all the way through the process and we couldn’t have done it without them. They were both extremely professional and attentive, what a great assets to the company.... Read more
21st May 2021 (3 years ago)

J Mumford

5/5 Stars
We have just exchanged on our first house purchase and Brown & Merry have been brilliant throughout the entire journey. Very responsive, helpful and patient with all of our first-time buyer's questions and concerns. Highly recommended.... Read more
Buyer
21st May 2021 (3 years ago)

C elam

5/5 Stars
Elliott has been amazing throughout the whole process, has been reliable and efficient dealing with out queries highly recommend.... Read more
20th May 2021 (3 years ago)

C Rosling

5/5 Stars
Elliott and Alex provided a top quality service , they were well mannered and wiling to go the extra mile and we couldn't be happier would reccomend !... Read more
17th May 2021 (3 years ago)

J McGuane

5/5 Stars
Great service and very friendly staff... Read more
14th May 2021 (3 years ago)

N M8

5/5 Stars
Lovely very helpful understanding staff A*... Read more
14th May 2021 (3 years ago)

S Squire

5/5 Stars
The whole process of finding a house was made a breeze. Their letting agent Elliott was especially helpful, would recommend!... Read more
Tenant
13th May 2021 (3 years ago)

M Ramkalawon

5/5 Stars
A big thanks to Alex and Elliott. With their help the process to find our perfect house went very smoothly. The only estate agents that calls you back as promised and always there to help you out. A big thanks again. I would highly recommend to use Brown and Merry... Read more
13th May 2021 (3 years ago)

M Baldwin

5/5 Stars
I couldn't have asked for more from Alex. She was always on the front foot with trying to find me a tenant and kept in regular contact with me while the purchase was going through. She managed to acquire me a great tenant to rent my flat out to virtually straight after completion! Excellent service, couldn't fault her and a lovely lady!... Read more
Landlord
13th May 2021 (3 years ago)

J White

5/5 Stars
Just wanted to leave a quick note of my gratitude to Elliott and Alex for their dedicated and professional services, fantastic right from the first time I contacted them, and wouldn't even consider going anywhere else in future!... Read more
12th May 2021 (3 years ago)

Tom

5/5 Stars
Great help in finding a property, Alex and Elliott were very helpful and responsive!... Read more
12th May 2021 (3 years ago)

C Norcliffe

5/5 Stars
Although we were unable to find a house Elliott Wilkins and Alex Read made the process of looking and displaying my options as easily as I could ask for . The responsiveness and passion show in their work and made a stressful process one that could fit around my immediate life. I will 100% be returning and urge anyone looking to go with this team.... Read more
12th May 2021 (3 years ago)

M Gilliland

5/5 Stars
It has been an absolute pleasure meeting and being assisted by Alex. From the ouset, Alex is proactive, professional and positive in every regard. I am delighted to be concluding a tenacy with her suppoort and have no hessitation whatsoever in recommending Alex's property services and consequently this branch of Brown & Merry Estate Agents.... Read more
Tenant
7th May 2021 (3 years ago)

A IBOH

5/5 Stars
Very professional and friendly staff, keep it up guys.... Read more
5th May 2021 (3 years ago)

F Roux

5/5 Stars
Great service and overall experience... Read more
5th May 2021 (3 years ago)

N Rashid

5/5 Stars
Excellent agency! It was quite difficult to find a property in my situation but they managed to find a solution. Good communication throughout and they did go the extra mile!... Read more
5th May 2021 (3 years ago)

A Smyth

5/5 Stars
Very happy. I dealt with Jake, Ian and Will and they were all amazing. Our purchase went so smoothly and they were there for advice every step of the way.... Read more
Buyer
1st May 2021 (3 years ago)

A Gell

5/5 Stars
Alex is super on all levels, she represents the firm so well, a pleasure dealing with her and the firm.... Read more
26th Apr 2021 (3 years ago)

S Harris

5/5 Stars
Whether you're purchasing, selling, renting or letting through B & M Ian, Will or Alex are the goto contacts. I can't recommend them highly enough!!... Read more
9th Apr 2021 (3 years ago)

C Charles

5/5 Stars
Alex is absolutely fantastic at helping us find our perfect home, they were more like a home personal shopper which was great experience! Wouldn't recommend anyone else to help someone move house and find a perfect home, will definitely be using Alex and Brown & Merry Estate Agents, should be need to use them again. All round fantastic experience and would tell anyone to use them! Thank you Alex once again for your amazing work!... Read more
Buyer
9th Apr 2021 (3 years ago)

G oprina

5/5 Stars
After several weeks of phone calls and searching on real estate websites to rent a flat, I called an ad posted by this agency and was the only one that called me back as they said.. and from that moment everything went smoothly and quickly. Very serious and excellent customer service. Thank you !... Read more
Tenant
8th Apr 2021 (3 years ago)

C Beeley

5/5 Stars
Alexandra and Elliot and been very professional and prompt so far in my journey, extremely helpful and would recommend them.... Read more
3rd Apr 2021 (3 years ago)

V Johnston

5/5 Stars
Elliott and Alex have been absolutely fantastic all the way through the process of finding and viewing a property to completing and signing for the tenancy for our new home. Very hardworking and supported us throughout and was at the end of the phone or email with any query matter how small. 5* level of professionalism and customer service. I would recommend Brown & Merry Estate Agents @ Stony Stratford to everyone.... Read more
Tenant
1st Apr 2021 (3 years ago)

N Ansah

5/5 Stars
Elliot & Alex have been very helpful in our decision making process from the viewing stage to finally the acceptance to move into a new property. At a point, me & my partner were confused about our decision, they support by presenting options and factual scenarios of the situation we faced. This has helped us make a decision we are really happy about. Thank you for the professional service Elliot & Alex.... Read more
Tenant
18th Mar 2021 (3 years ago)

L Stranger

5/5 Stars
I had been looking for a rental property in the area and although I did not end up renting through Brown & Merry, Stony Stratford, the help and professional support provided by Alex and Elliott was fantastic. Thank you!... Read more
Tenant
22nd Feb 2021 (3 years ago)

S Viljoen

5/5 Stars
Elliot and Alex were amazing. They helped me find the perfect pet friendly place. I would highly recommend brown and merry to anyone looking for a place.... Read more
20th Feb 2021 (3 years ago)

D Lancaster

5/5 Stars
I would like to give a big thank you to Elliot and Alex for all their help and consideration to finding a lovely place to stay.... Read more
20th Feb 2021 (3 years ago)

R Ichim

5/5 Stars
I contacted Brown and Merry about lettings, unfortunately the team was not available to help me on the moment but they promptly called the next day and we arranged a viewing. It was all smooth, Elliott from Brown & Merry was very professional and walked me through the whole process! I recommend their services, will be using their services in the future as well.... Read more
Tenant
20th Feb 2021 (3 years ago)

W 2017

5/5 Stars
Alexandra and Elliott in Stony Stratford rentals have been patient, helpful, professional, reassuring and knowledgeable throughout our dealings with them. Highly recommend them both.... Read more
15th Feb 2021 (3 years ago)

P Linn

5/5 Stars
My partner and I have been looking for a buy-to-let property in the Milton Keynes area. Eventually we ended up looking elsewhere because of rental yield, but nonetheless we cannot thank Alexandra Read and Rich enough for their professionalism and amazing patience during our search, especially in these unprecedentedly challenging times. Thanks guys.... Read more
Landlord
12th Feb 2021 (3 years ago)

D Tomlinson

5/5 Stars
I've had the pleasure of dealing with Elliott and Alex during my rental process. Both are very friendly and extremely professional and seemed to make the whole process very easy. Highly recommend speaking to either one of them if your looking for a rental property.... Read more
Tenant
6th Feb 2021 (4 years ago)

J Jam

5/5 Stars
I would like to say a Massive thank you to Alexandra Read for her professional and Responsive conduct, I give 10/10 to Brown & Merry purely on the service received by Alex, you will get my business time and time again, well done and thank you.... Read more
5th Feb 2021 (4 years ago)

T Carvalho

5/5 Stars
I would like to say a huge thank you to Elliot and Alex for their time spent helping me and my husband find the perfect property. Elliot has been very proactive and responsive from day 1 and it has resulted in us finding our ideal home. We’re moving to Milton Keynes from London and was daunted by the idea but a chat with Alex put my mind at ease. Thanks again both, it was great to see you today and look forward to seeing you again when we move in.... Read more
Buyer
27th Jan 2021 (4 years ago)

N Gomm

4/5 Stars
Just a few words to show my appreciation to Elliott Wilkins. For an individual just beginning his career as a Lettings Negotiator, he has been extremely useful, responsive and passionate to help me find my new property. From start to finish he done an Ace job. Thank you to Elliott and Alex for helping secure my new home... Read more
Tenant
22nd Jan 2021 (4 years ago)

R Walker

5/5 Stars
I am delighted and amazed at the speed a tenant has been found for my property. Alex has managed to do this in less than 24 hours. I recommend them to any landlord wanting a professional agent to represent them. great Job, well done!... Read more
Landlord
20th Jan 2021 (4 years ago)

L Spencer

5/5 Stars
Had the pleasure of dealing mainly with Will, been absolutely great, friendly, responsive, not pushy and super easy to communicate with. Unlike Connells, it has been really easy to get things done and I'm very happy with the service they've provided.... Read more
13th Jan 2021 (4 years ago)

S Barclay

5/5 Stars
Alex who handles the rental properties was a delight to deal with. The entire process was well communicated, fast and efficient. Would definitely recommend.... Read more
Tenant
9th Jan 2021 (4 years ago)

E Kapaya

5/5 Stars
Friendly and efficient!... Read more
9th Jan 2021 (4 years ago)

E Merridale

5/5 Stars
We have only been in contact with Brown & Merry a few days, and we're astounded at the professional and efficient approach in the contact we have had with them. Alex, who has just helped us find our perfect rental property, and Elliot who is new to his job but so helpful and organised, have both been amazing. A brilliant estate agents who care about personal circumstances and individual needs. Thank you so much to Alex & Elliot!... Read more
Tenant
8th Jan 2021 (4 years ago)

A Bowen

5/5 Stars
I can highly recommend Brown and Merry rental services. Alex and Elliott could not have been any more helpful, yet professional. Fabulous service!!... Read more
Landlord
8th Jan 2021 (4 years ago)

V Harris

5/5 Stars
Alex, who runs the rental side of the business, did a great job for us. Our property was rented out quickly & efficiently. She is competent & professional and a pleasure to work with. Thank you again Alex. Steve... Read more
Landlord
4th Jan 2021 (4 years ago)

Anonymous Landlord

5/5 Stars
Hi there,I would just like to say that the letting experience with Brown & Merry in Stony Stratford was second to none. Alex looked after us in a very professional and relaxed way. I was made to feel comfortable and in control every step of the way. Not that I had anything to do as it was all done for me. It was more the guidance and information that was supplied throughout which Alex provided,allowed me to make such formal decision without hesitation. When I did have a question to ask I was made to feel of value in asking and that gave me the confidence to approach Alex no matter how trivial it may have seemed to her. The communication at all times was clear weather that was via a phone call or e-mail it all went seamlessly to the end point. I can honestly say that it was a pleasure to have Alex preform the task of letting out my property. Alex was very quick and efficient in getting a high quality tenant (within a couple of weeks of taking on the job of finding some one) that would appreciate my place as there home. Thank you the Brown & Merry team in the background but a huge thank you to Alex for making every step of the way as friendly as possible. Helen.c.Batchelor... Read more
Landlord
13th Dec 2020 (4 years ago)

D Z

5/5 Stars
Fantastic excellent people... Read more
26th Nov 2020 (4 years ago)

H Williams

5/5 Stars
We Instruct Brown & Merry regularly on letting our properties. We have always had excellent service from Alex Read and our houses are always let quickly and efficiently.... Read more
Landlord
27th Oct 2020 (4 years ago)

J Farragher

5/5 Stars
I can't recommend Brown and Merry enough. Alex has worked hard to find a perfect property to suit our particular needs in terms of size and location. I have been impressed with how proactive the company has been and so pleased that we have finally found a house that ticks all the boxes.... Read more
29th Sep 2020 (4 years ago)

O Jones

5/5 Stars
Very friendly agents. Was a very quick process when renting a new house in Stony.... Read more
Tenant
28th Sep 2020 (4 years ago)

V PK

5/5 Stars
Many thanks to Alex and the letting team for their fantastic efforts in letting our property in no time. Very professional service. Highly recommended.... Read more
Landlord
23rd Sep 2020 (4 years ago)

C F

2/5 Stars
Poor customer service... after speaking to a lady in regards to a rental property, I'm surprise they even manage to secure any rentals! Her attitude was not very professional and decided not to follow through with a viewing on a place... Read more
Tenant
15th Sep 2020 (4 years ago)

A Siddiqui

5/5 Stars
I had a recent encounter with Alex at Brown and Merry. She was very helpful and knowledgeable about all the steps we needed to take and was on hand with regular contact about action required at each step. I would recommend anyone approach Alex for help/advice on getting a tenant in for your rental property.... Read more
Landlord
2nd Sep 2020 (4 years ago)

J Macpherson

5/5 Stars
Our recent experience with Alex at Brown and Merry helped us find a new tenant for our rental flat quickly. Worth the cost to save the hassle of doing everything ourselves!... Read more
Landlord
4th Aug 2020 (4 years ago)

N Chapman

5/5 Stars
Brown & Merry - Stony Stratford. Alex was amazing and helpful, provided an excellent and accomodationg service for me and my partner by setting up a viewing when we were unable to travel. She was very prompt with emails, phone calls and set up our contract within 2 weeks. Highly recommend.... Read more
3rd Aug 2020 (4 years ago)

A Russell

1/5 Stars
We rented a property through this Brown and Merry branch for 3 years and they were such hard work to deal with from start to finish. The costs of renting the property in first place were completely excessive, the communication from Brown and Merry was constantly poor, but most of all we were made to feel valueless by the letting agents throughout the entire process. We are a professional working couple and ensured all of payments were made when required, we looked after the property as if it were our own yet we were treated like dirt. The checkout process of the property was completely rigged to try to retain as much of our deposit as possible, yet when we highlighted issues on check-in Brown and Merry couldn't have cared less. I will do everything in my power to never deal with this company again, and I will advise everyone I know to do the same.... Read more
Tenant
28th Jul 2020 (4 years ago)

S Stefanova

1/5 Stars
poor customer service... Read more
13th Jul 2020 (4 years ago)

T Martin

5/5 Stars
Couldn't have asked for more from Alex and Beth - we got our dream property and there was nothing they wouldn't do to help us. Highly recommend these guys!... Read more
Buyer
2nd Jul 2020 (4 years ago)

M Penniall

5/5 Stars
Fantastic & amazing especially Alex & Beth they have been so helpful with my situation and have been so supportive and understanding above & beyond my expectations thank you, thank you, thank you... Read more
25th Mar 2020 (4 years ago)

F Lilla

5/5 Stars
I couldn’t find a better agency. They are care about their business well and answer to all of the questions really quickly.... Read more
11th Mar 2020 (4 years ago)

B (thesparkofrevolution)

5/5 Stars
While we ended up not renting with Brown & Merry Estate Agents, I cannot recommend them enough! We viewed a property with Alexandra who was hands down the best estate agent we worked with while looking for properties. She was fantastic at communication in regards to viewing the property (confirmation calls, showing up on time, etc), promptly kept me updated on information from the landlord, and asked a lot of really great questions for the property.... Read more
10th Mar 2020 (4 years ago)

R Thompson

5/5 Stars
Ian and Will managed the sale of my flat, we were in the middle of a chain but having these two on the case was a real help and they really drove the sales process for me. From getting a good offer on my property to chasing the chain, they have been excellent. Would highly recommend.... Read more
Seller
24th Feb 2020 (4 years ago)

B Sultan

5/5 Stars
Amazing!! The girls down in the Stony Stratford office are incredible. I was desperate to let my property however other local agents struggled to even get a few viewings. After speaking with Alex and Beth I put it straight on the market with them and my property got let on one of the first viewings. I was so shocked to hear the property was let so quickly and not to mention to for a higher rent then I advertised for! Cannot say enough how much professional and prompt they were.... Read more
Landlord
12th Feb 2020 (4 years ago)

A Hussain

5/5 Stars
Great service, highly recommend Brown & Merry... Read more
21st Jan 2020 (5 years ago)

B Farrell

5/5 Stars
As always Alex pulls out all the stops to provide us with top notch service, as a landlord I cannot think of a better agent to manage my property. She always goes that extra mile to deliver outstanding service. Can't recommend enough.... Read more
Landlord
12th Jan 2020 (5 years ago)

S Hunter

5/5 Stars
These guys went over and above to find us a house to rent when we relocated ! It was so easy , Alex also helped us with the branch in Leicester to rent our apartment out ! Such good service seriously didn’t think it still existed thanks Alex & Beth !... Read more
Landlord
9th Jan 2020 (5 years ago)

L Farm)

5/5 Stars
Great services. Quick, efficient and painless! Perfect... Read more
8th Jan 2020 (5 years ago)

M Howard

5/5 Stars
I'll be honest, I rarely take the time to write reviews but on this occasion I was truly blown away by the speed, efficiency and personable handling of our situation by Alex at Brown & Merry. I haven't had to deal with estate agents for rental purposes recently but when trying to find my Mother in Law a more suitable accommodation closer to us, Alex listened, took note and went out of her was considerably to meet our needs. She's now in her perfect home, close by and all in a matter of weeks. Thank you!... Read more
8th Jan 2020 (5 years ago)

D Grice

5/5 Stars
Alex in the lettings department has been helpful and friendly right from initial contact to book a viewing through to moving in. An efficient service has meant everything has gone smoothly. I would recommend Brown & Merry Stony Stratford for helping you find the perfect rental property!... Read more
Tenant
21st Nov 2019 (5 years ago)

J Saunder

5/5 Stars
Very friendly and professional lettings team, thanks Beth and Alex!... Read more
11th Nov 2019 (5 years ago)

A Shahzad

3/5 Stars
Good people... Read more
9th Oct 2019 (5 years ago)

M Blackman

5/5 Stars
I have been so incredibly impressed by both Alex and Beth who have been so brilliant through the whole lettings process. Not only were they able to listen to and remember the needs of my family but they went above and beyond to find the right rental property for us and treated us like first class tenants! Their ability to communicate and diligence for both parties involved was so impressive and I can honestly say after 14 years of renting I have never experienced such quality service, they are a credit to Brown & Merry.... Read more
Tenant
2nd Oct 2019 (5 years ago)

L P

5/5 Stars
Alex and Beth, were both amazing. With what was a really quick transition. With me having a difficult time with my previous landlord who was being uncooperative and not helping. I was very worried and was unsure of where i would be living. I found a beautiful 2 bedroom apartment on rightmove, that was a perfect fit for me and my son. They was supportive and helpful the whole way through. They are a brilliant team and a happy bunch. I'm very happy with the service i have received and the service I'm continuing to receive.... Read more
Tenant
23rd Sep 2019 (5 years ago)

M Wilson

5/5 Stars
We've just started renting with Brown and Merry but since our first enquiry with Alex she has been brilliant, very friendly and efficient and extremely personable. I was also greeted by the Sales Team when I picked up the keys and they were also very friendly and helpful. I would definitely recommend them ! :)... Read more
Tenant
2nd Sep 2019 (5 years ago)

G Kirpalani

5/5 Stars
As Landlords we use Brown & Merry in Stony Stratford to organise our lettings. Alex and Beth are fantastic and have just organised a new letting for us. They are always a pleasure to deal with and make the process run so smoothly. We can't recommend Alex and Beth highly enough, thanks so much guys.... Read more
Landlord
29th Aug 2019 (5 years ago)

C Arme

5/5 Stars
Really helpful, have used many estate agents over the years as a buyer, landlord and Tennant and Brown & Merry were amongst the very best and friendly along the way... Read more
1st Aug 2019 (5 years ago)

J Stratton

5/5 Stars
Alex and Beth from brown and merry stony Stratford have been amazing to me and my partner in helping to rent our first place. They have a lot of patience and amazing service, couldn’t have asked for any better service in the process of getting out first place!... Read more
Tenant
1st Aug 2019 (5 years ago)

M O'Connell

5/5 Stars
We've always had efficient, friendly service from Alex and her team in the Stony Stratford office. Would definitely recommend.... Read more
11th Jun 2019 (5 years ago)

S Taylor

5/5 Stars
Alex has always looked after me and letting my properties with the minimum of delay, very rarely have we had any void periods. Excellent service... Read more
Landlord
7th Jun 2019 (5 years ago)

S Mason

5/5 Stars
Thanks Beth for all of your help with our new house! very helpful from start to finish.... Read more
28th May 2019 (5 years ago)

V t

5/5 Stars
Recently rented out a flat with the help of Alex who was extremely informative and very helpful. I would highly recommend Brown and Merry... Read more
Landlord
1st May 2019 (5 years ago)

A McCabe

5/5 Stars
From start to finish Alex in letting was excellent, very helpful and informative and a really pleasure to work with in finding my new home. When visiting the office you are greeted by the sales team who are always very happy and pleasant and can’t do enough to help you while waiting for Alex. Thanks again for such a professional and speedy turn around... Read more
Tenant
19th Apr 2019 (5 years ago)

O IncentivePlus

5/5 Stars
Very happy with the service that Alex gave us, all very efficient, prompt and friendly. She made the process very easy as new tenants and we love our new house!... Read more
Tenant
28th Mar 2019 (5 years ago)

M wright

5/5 Stars
My experience with this company was more than impressive. They not only helped advertise the sale of my property but went above and beyond in regards to the mortgage application for the second property which is now my current home. I had the pleasure of dealing with several members of staff in different departments of the branch and really can't thank them enough. I would highly recommend using this branch. I wish them all the best for the future.... Read more
Seller
13th Mar 2019 (5 years ago)

D Vieriu

5/5 Stars
From the first appointment, which was the viewing of the property, we've been assisted by James. During the whole process, he's been very efficient replying to my emails and phone calls trying to find solutions for my concerns. On the day of the move, we arrived quite late at the house (after the closing time of the letting agency) but he's been very kind and met us at the property to give us the keys. I really appreciate that. They also had to speed up the redecorating process of the house for us, as we didn't have much time left in our old house. Thanks Brown and Merry Daniela... Read more
Tenant
15th Feb 2019 (5 years ago)

R Green

5/5 Stars
On the behalf of Heather Green: My dealings with Brown & Merry over the last few years have always been pleasant ones. Both Alex and James are always extremely efficient, polite but friendly, very informative, knowledgeable and helpful. They have always found me good tenants very quickly and I wouldn’t hesitate to recommend them.... Read more
Landlord
28th Jan 2019 (6 years ago)

C Radwell

5/5 Stars
Great estate agents good with updates everything was so straight forward for my mum and dad... Read more
19th Jan 2019 (6 years ago)

D Low

5/5 Stars
The team at Brown and Merry were second to none. Whenever we had any issues with our house purchase they were on the case immediately. Will was our main contact and he was so helpful and friendly whilst at the same time, not too pushy. Natasha helped us arrange our mortgage and she was contactable at all hrs of the day whenever there were any problems. We can’t fault these guys and would use them again in a heartbeat. Thanks Will and the team!... Read more
Buyer
22nd Dec 2018 (6 years ago)

M Piotrowski

5/5 Stars
Great work , Effective and professional... Read more
3rd Dec 2018 (6 years ago)

P Hosker

5/5 Stars
A great rental team who are always happy to help and are supportive throughout the process. Its been a pleasure renting out my property through them!!... Read more
Landlord
21st Nov 2018 (6 years ago)

S Kelly

5/5 Stars
Always great service from Alex and James at Brown and Merry. They have been finding me great tenants for a few years now. The service is always super efficient and they find tenants quickly which helps minamise void periods.... Read more
Landlord
21st Nov 2018 (6 years ago)

S Murrer

5/5 Stars
Alexandra was brilliant. She let our property successfully for us last year. The tenants were great. When they left I called her to ask if she could let it again. Within hours she called back to say she'd showed someone round and it was taken! the new tenant has just moved in. Such good service!... Read more
Landlord
13th Nov 2018 (6 years ago)

L Thomas

5/5 Stars
Nice people - great service - what else do you need?... Read more
13th Nov 2018 (6 years ago)

S Parker

5/5 Stars
I suddenly found myself needing to rent immediately and I have to say of the many agents I spoke with Alex and James at Brown & Merry Stony Stratford really stood out from the crowd. Day one I called, day two I viewed, day three deal done, following week moving in! These guys work tirelessly. Thank you both.... Read more
Tenant
24th Oct 2018 (6 years ago)

K Moore

5/5 Stars
After the purchase of the house we were buying fell through we needed a new one quickly having already sold and moved out of our own home! Will was amazing and got us a viewing on one ASAP which we then made an offer on which was successful. Knowing our time constraints he effectively communicated with all parties to get things processed quickly. We have now completed in a very speedy 6 weeks. The whole team at Brown and Merry are very helpful and efficient I would definitely recommend.... Read more
Seller
17th Oct 2018 (6 years ago)

J goddard

5/5 Stars
Found a property to rent not too far from work. James was really helpful, quick and efficient with all the help of sorting my documents and keys before i went on holiday and i cant appreciate the help from Brown & Merry enough! Much better than the last estate agency i was with.... Read more
Tenant
9th Oct 2018 (6 years ago)

K Arnold

5/5 Stars
Fantastic experience using B&M, Natasha managed to get us a great deal on the mortgage and helped us through the whole complicated process. Highly recommend!... Read more
Buyer
14th Sep 2018 (6 years ago)

S Bandy

5/5 Stars
Five stars! Great customer service, Alex is always so helpful and helped us find a lovely house!... Read more
12th Sep 2018 (6 years ago)

G Lewis

5/5 Stars
Found the perfect property to rent, we had a few bumps in getting the property but cannot fault the lettings team here, they spent time and continuous effort trying to get all the information required and liasing with landlord in such a timely and professional manner to enable us to move with the process swiftly. They have been very accountable especially Alex throughout and compared to other estate agents I have encountered these have been extremely professional personable and thorough. Can’t fault them! Thanks for all your help in dealing with our move ??... Read more
Tenant
12th Sep 2018 (6 years ago)

K Parker

5/5 Stars
Excellent first class service regarding lettings in Stony Stratford!... Read more
Landlord
12th Sep 2018 (6 years ago)

L Rhinestone

5/5 Stars
Brown and Merry are a honest, reliable estate agent -not many of those around these days! I've always found them to be up front, proactive and available to help when I need it.... Read more
6th Sep 2018 (6 years ago)

C Johnstone

5/5 Stars
What a truly amazing team. I cannot thank every member of the team enough. They have accommodated our needs extremely well with times of viewings. Communications were easy and made buying our first house an easy and relatively stress free experience thanks guys.... Read more
Buyer
6th Sep 2018 (6 years ago)

M Newson-Smith

5/5 Stars
Great service all the way through a move back to the UK from Dubai. Always responsive and helpful. Excellent service.... Read more
6th Sep 2018 (6 years ago)

J Hillery

5/5 Stars
Alex at Brown and Merry made our recent move into a rented property go very smoothly. From the first viewing to dealing will all the finer details it was stress free. Communication was fantastic. Brown and Merry are a professional and friendly company to deal with. Would recommend.... Read more
Tenant
5th Sep 2018 (6 years ago)

M Capel

5/5 Stars
Had a lovely experience with the Lettings team, Alex Read listened to what we wanted and suggested a house we'd previously discounted due to the fact that it looked too small. We went to go see it with her and fell in love with it, pictures can be deceiving! The whole process was smooth and Alex was always willing to answer questions and help us every step of the way. Would highly recommend!... Read more
Tenant
5th Sep 2018 (6 years ago)

S Aliyu

1/5 Stars
rented out my property with them in Milton Keynes, they charge a fee every month yet you handle all the maintenance work yourself, initally pleasant but a very salty ending with agents laughing in a landlords face, just apalling... Read more
Landlord
29th Aug 2018 (6 years ago)

M P

5/5 Stars
Fast, prompt and accommodating... Read more
6th Jul 2018 (6 years ago)

S Aguiar

5/5 Stars
For the first time that I needed to use a estate agent and Alexandra Read and her team was great. Kept me informed with everything that was happening, and also made everything to close the deal and make things happen. THANKS !!!... Read more
21st May 2018 (6 years ago)

C Green

5/5 Stars
Alex clearly knows what she is talking about, and is so professional and helpful. Any advice you need, I would definitely recommend her to anyone. The advice and support that she has given me has been invaluable.... Read more
24th Apr 2018 (6 years ago)

C Manchester

5/5 Stars
Always great service from the Lettings team at Brown and Merry Stoney Stratford. Alex and James are very professional and can’t do enough for you. Thanks guys... Read more
Landlord
24th Apr 2018 (6 years ago)

A D

5/5 Stars
Fantastic service from Alex. Her experience and knowledge has found me some great tenants for my properties... Read more
Landlord
18th Apr 2018 (6 years ago)

P jobling

5/5 Stars
I have used B & M for lettings on several properties over the last 5 years and have found them to be professional, responsive and friendly at all times.... Read more
Landlord
17th Apr 2018 (6 years ago)

V Smyth

5/5 Stars
Alex Clifford was simply amazing!!! He went above and beyond to get me a mortgage. Endless calls emails and advice he was there at every step. Alex I can not thank you enough or put into words what it means to finally be on the property ladder. I will without a doubt be going to Alex again. Thank you sooo much!!!... Read more
Buyer
16th Apr 2018 (6 years ago)

S Jones

5/5 Stars
These are probably the nicest people I have used for any purchase, they always smile when you walk in even if I had a scheduled appointment or not they always found time for me. They always kept me up to date, I cant think of a single time I had to call them for an update as they were always two steps ahead.. As a first time buyer I literally knew very little so my appointments always over ran, they were with Natasha the advisor. She never minded about the time taken only that I knew everything that was required which I really respect her for. She also got involved with helping me with paper work and made the buying process stress free. The other staff are also brilliant, one even took on the job of helping me with solicitor paperwork which is defiantly above and beyond his duty. His name is Ian and he honestly cant do enough for you. Anyway lastly I would like to say thank you again to everyone in the branch. I would rate more stars but 5 is the maximum unfortunately. Stefan... Read more
Buyer
12th Apr 2018 (6 years ago)

S Margetts

5/5 Stars
exceptional service, great staff who couldn't do enough to push thorough my need for a property quickly. The after sales service has also been excellent - I would recommend to anyone that these are the guys and girls to go too!... Read more
12th Apr 2018 (6 years ago)

prasoonpradap

5/5 Stars
The best and most respected estate agents in MK. I have used many estate agents but find Brown and Merry very professional and knowledgeable furthermore they go out of the way to help a client and get results,found a tenets on second day ! James spennewyn kept in constant contact and I was very pleased with the service that I received from all of the staff in the office...what a friendly bunch! I would definitely recommend them as a helpful, proactive estate agent. Keep up the good work!... THANK YOU... Read more
Landlord
6th Apr 2018 (6 years ago)

K Gilbert

5/5 Stars
I have used Brown and Merry previously and highly rate their service. Don’t usually rate things but feel they deserve it. Well done!... Read more
30th Mar 2018 (6 years ago)

R griffiths

5/5 Stars
great estate agents lovely staff said happy Christmas to me really lovely people... Read more
29th Dec 2017 (7 years ago)
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