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© GetAgent Limited 2025
- Chancellors - Thatcham
Chancellors - Thatcham
Opens Monday at 8:30am
56 The Broadway, RG19 3HP
Chancellors Thatcham are an estate agent in Thatcham. They mainly list properties in RG19, RG18 and RG7. Over the last 6 months, they've listed 47 properties, with 26 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 8:30am - 8:00pm
- Tuesday 8:30am - 8:00pm
- Wednesday 8:30am - 8:00pm
- Thursday 8:30am - 8:00pm
- Friday 8:30am - 8:00pm
- Saturday 9:00am - 5:00pm
- Sunday 10:00am - 4:00pm
View all details
Chancellors - Thatcham Reviews (184)
Have you used this agent?
85%
3%
3%
1%
9%
All (184)
Seller (20)
Buyer (14)
Landlord (10)
Tenant (16)
General (124)
I Hunter
Very friendly staff and always polite when interacting with us
9th Nov 2024 (11 weeks ago)
S Ali
I call them all the time when I see a house for rent on their website. They always tell me they will get back to me. But they never get back to me.
Tenant
16th Oct 2024 (15 weeks ago)
R Davies
Ben is very professional and comes across as completely trustworthy when it comes to discussing houses.
The property is on the main Bath Road with traffic constantly trundling past at great speed..
This was a no for us. Also the entrance driveway is steep and could be tricky when icy.
The garden is great and has loads of potential.
15th Oct 2024 (15 weeks ago)
R Simpson
Dear Oliver Buckle, Thank you so much for trying to assist me during this difficult period trying to get accommodation for myself and my family. Kind regards Charles Robert Simpson.
12th Oct 2024 (15 weeks ago)
P Prokopiuk
Very nice meeting. Mr. Oliver is very professional in his work. Very willing to help. Thank You.
12th Oct 2024 (15 weeks ago)
T hashemi
Lauren puts in that little bit extra that makes the difference. Very helpful, efficient and understanding. It was a pleasure to work with her.
10th Oct 2024 (15 weeks ago)
B Bell
The lettings team in Thatcham (Oliver and Louise) have been incredibly professional and helpful with all of my questions. Always going out of their way to help me with letting out my properties. Highly recommend to any other landlords out there!
Landlord
27th Sep 2024 (17 weeks ago)
R Omotoso
Oliver was very humble and patient. He took the time to answer all of my questions.
7th Sep 2024 (20 weeks ago)
D Scarlett
Lauren has been very professional and helpful when overseeing the sale off this property. Well done Lauren and thank you for your continued support.
Seller
4th Sep 2024 (21 weeks ago)
B Alomaja
I am writing to express my sincere gratitude and praise for the exceptional service provided by Chancellors in finding a new rental property for my family and me. From the initial consultation to the final approval, the entire process was seamless, thanks to the outstanding support from Louise Hamilton.
Louise's professionalism, expertise, and dedication were truly impressive. She listened attentively to our needs, offered valuable guidance, and worked tirelessly to ensure we found the perfect property.
We are thrilled with our new home and cannot thank Chancellors enough for the immense help and support from their Lettings staff. We highly recommend Chancellors and Louise Hamilton to anyone seeking a reliable and customer-focused property partner.
Please extend our heartfelt appreciation to Louise for her outstanding service.
Sincerely,
Bukola
Tenant
3rd Sep 2024 (21 weeks ago)
Amin
Chancellors Thatcham have been very professional and an absolute pleasure to work with through my sale. Lauren kept in contact regularly and provided me with updates from the moment I made my initial enquiry. Lauren and her team are market experts and there was no question they couldn’t answer. They went above and beyond to make sure I received a great experience. I was also regularly contacted throughout the sale by Briar a sales specialist who ensured I was kept up to date with process.
A brilliant experience from a friendly team of professionals who I would 100% recommend working with.
Thank you Lauren and team!
Seller
31st Aug 2024 (21 weeks ago)
P Fruit
Oliver was very polite, amiable, efficient and helpful! He answered all of my questions and our hosts seemed pleased to have him, too.
30th Aug 2024 (21 weeks ago)
I Lanng
Very poor experience. Difficult to make contact and do not keep appointments! Obviously don't need my business
14th Aug 2024 (24 weeks ago)
E cooper
i recently had a couple of viewings with ollie from thatcham. he was very polite, professional and respectful with my situation. he was always on hand if i needed to contact him and he went over and beyond to find me and my family a property. louise was also very helpful, i highly recommend this team and no doubt if you was a landlord they will find you tenants! 10/10
29th Jul 2024 (5 mo. ago)
K malcher
Recently dealt with Oliver Buckle on the lettings team and he was very polite and informative. Would highly recommend Chancellors !
Landlord
26th Jul 2024 (5 mo. ago)
E Reed
Oliver at Thatcham Chancellors was really helpful during our property search, very knowledgeable and polite.
25th Jul 2024 (6 mo. ago)
S Hawkins
Recently dealt with oliver buckle from Thatcham and he was fantastic. He was polite on my initial enquiry, very helpful on the viewing and assisting my search. Have already recommended him to three other friends who are looking to Rent. Thanks again Ollie !
Tenant
25th Jul 2024 (6 mo. ago)
R Mercy
Louise and Oliver were very helpful, they did and amazing job.
From viewing to securing a property
23rd Jul 2024 (6 mo. ago)
K Harris
Having dealt with many letting agents and been left so very disappointed on nearly every occasion, I was so pleased to have met Oliver B @ Chancellors Thatcham. Prompt responses, insightful and very friendly.
Landlord
20th Jul 2024 (6 mo. ago)
J Cresswell
Very helpful with looking for places to rent. Always active and available for viewings.
9th Jul 2024 (6 mo. ago)
K Addoko
Good Service received from Oliver Buckle.
24th Jun 2024 (7 mo. ago)
C Mowat
Oliver was prompt and very knowledgeable about the house (which was perfect) he put us all at ease and i didn’t feel rushed (as I have with other agents) all in all a very positive experience.
We will be putting in an offer.
21st Jun 2024 (7 mo. ago)
K Abraham
You can never get it wrong with Chancellors. Great team and always going the extra step to help until you're satisfied.
10th Jun 2024 (7 mo. ago)
T White
Oliver was great on my viewing , very informative!
29th May 2024 (7 mo. ago)
R chalmers
Oliver has been very professional through the process. Keeping me up to date step by. Thank you
24th May 2024 (8 mo. ago)
K England
Firstly, I approached Chancellor's to express interest in a rental property. My enquiry was answered quickly by Oliver Buckle, who was able to get my partner and I an appointment for the following day. When we met with Oliver, he was polite, friendly and able to answer all of our questions about the property. We are very satisfied with the service we have received.
Tenant
17th May 2024 (8 mo. ago)
F Araujo
Louise Hamilton prompt helped us to find the ideal place and gave us all the attention required through the process.
17th May 2024 (8 mo. ago)
Z R
Attentive and efficient with how swift the paperwork is sent. Have had pleasant viewings with Chancellors and the team are good at getting in contact with you.
9th May 2024 (8 mo. ago)
G Cui
Very nice viewing experience with Oliver. answering all my questions and giving advice. Thanks a lot.
6th May 2024 (8 mo. ago)
J Chiha
I would like to single out Bradley for his professionalism and help towards helping us find our first home. He was very knowledgable and a credit to the company.
Buyer
3rd May 2024 (8 mo. ago)
N Soobramoney
AGENT OLI WHO DID THE VIEWING BOOKING WAS VERY GOOD AND MADE SURE HE ACCOMODATED ME.
THE AGENT LOUISE WHO DID TE VIEWING WAS HELPFUL, PATIENT AND IT WAS AN ABSOLUTE PLEASURE WORKING WITH THEM
28th Apr 2024 (8 mo. ago)
P cottrell
Absolutely first class service from Louise a very knowledgeable and personable sales executive
Seller
28th Apr 2024 (8 mo. ago)
B C
The service provided to me by Chancellors was topnotch I was assisted on what to do and where to get the needed documents that they will need for the processing of the apartment I wanted to move into...
Tenant
20th Apr 2024 (9 mo. ago)
C Ukagha
Louise in thatcham branch is an angel. She was so professional, kind and treated me like family. I would recommend anytime
19th Apr 2024 (9 mo. ago)
R Ferencz
Big Thank you for Louise for all her help. I can only highly recommend her and the agency to everyone. ????
18th Apr 2024 (9 mo. ago)
C Worsfold
Awful company that do not listen, were dishonest throughout and have no intention of helping, they just want to rip you off. Only estate agents that charge you for doing nothing. Avoid at all costs!
15th Apr 2024 (9 mo. ago)
J Ingram
Louise from the Thatcham office has been very helpful in my property search so far. All my questions have been answered promptly. Great service, will continue my search with Louise.
3rd Apr 2024 (9 mo. ago)
S Spencer-Ades
I stopped into the Thatcham office looking for some advice on mortgage advisors. I was greeted by Louise who kindly assisted me and put me in touch with some. Thank you Louise
3rd Apr 2024 (9 mo. ago)
M Richardson
First time dealing with chancellors and Louise and she was so good. Made the whole experience really good and easy to understand and helped throughout despite us not quite getting the right place for us. A genuine asset and in future ill be back for this reason....thanks for everything.
28th Mar 2024 (9 mo. ago)
K dumebi
Louise Hamilton has been very helpful from the viewing process to moving in. Thank you so much.
Tenant
15th Mar 2024 (10 mo. ago)
F dsouza
I meet Louise at the viewing property. She was very kind and was patient to answer all my questions. The property was clean and was as shown in the pictures.
10th Mar 2024 (10 mo. ago)
L Jaye
Bradley was very professional and friendly on the two occasions we have met. He is responsive in email communications with me which I find very helpful. On the first house viewing I attended with him, he did not seem to actively sell the house and its best features to me, I felt he could have done more here. He also did not seem to be very well informed about all of the property details, as when I asked the type of boiler he informed me combi when in fact there was a large water tank upstairs. After my first viewing of a property no one from Chancellor’s followed up with me to get my feedback, which I thought was unusual. Overall whilst Bradley and Chancellors have been nice to deal with, I feel there could be some improvements made to their services.
27th Feb 2024 (10 mo. ago)
A Traveling
Had a viewing with Bradley, in Tatcham. Very impressed with his knowledge and we didn't have a question unanswered. Very helpful, thank you!
27th Feb 2024 (10 mo. ago)
T Polvere
The agent was very attentive and explained everything perfectly. Great service.
23rd Feb 2024 (11 mo. ago)
R Wiltshire
Bradley had great communication and was very responsive with any queries we had.
21st Feb 2024 (11 mo. ago)
S Freemantle
Currently going through the process of buying a house with Lauren, she is efficient and always makes time to answer questions, she has been very accommodating. Overall a smooth process from offer acceptance to hopeful completion date :)
Buyer
13th Feb 2024 (11 mo. ago)
C kalu
Vas demonstrated a high level of customer service support to us while we went viewing for an apartment as she answered all our questions and cleared our concerns.
25th Jan 2024 (1 year ago)
F Seeber
Bradley went over and above when I was viewing a property on a particularly wet and miserable day. There were road closures which made me 45 mins late for my viewing. He waited for me so I got a chance to view the property. Thank you Bradley, you're a star!
19th Jan 2024 (1 year ago)
W Zhou
Louise (Hamilton) has plenty of experiences in property lettings and she always knows what she is talking about. She is nice and friendly, but most importantly her expertise helps in all the decision makings in the letting process. I can't recommend Louise high enough.
Landlord
17th Jan 2024 (1 year ago)
A Zielinska
perfect agency ....
6th Jan 2024 (1 year ago)
B KANNAMPLACKAL
The service and the way staff treated us was appreciable. The way she explained was very good
5th Jan 2024 (1 year ago)
E Pearcey
Vassna was very friendly and welcoming. She was able to answer the questions we put forward and presented with confidence in her role. We would definitely recommend Vassna from Chancellors.
4th Jan 2024 (1 year ago)
J Charwadza
Warm greetings in such that we really feel at home.Thank you for your reception. Everything was perfect and well explained throughout the tour.Will be waiting for a positive response as soon as i submit the form
4th Jan 2024 (1 year ago)
E Yeboah
Great reception and supportive
20th Dec 2023 (1 year ago)
T Mubaira
Vassna has been supportive throughout the whole process of finding us an ideal house quickly and providing support every step of the way. She is always contactable by email and phone responding to any queries and when she misses calls she responds timeously. Thank you so much Vassna for your unwavering support in this journey so far.
Buyer
18th Dec 2023 (1 year ago)
F Andrew
This place is so nice and clean. The letting agent calmly explained the property to me very well to my satisfaction.
Tenant
18th Dec 2023 (1 year ago)
B Mashasha
I had great experience, she was very open , honest and she has good customer service. She has good communication,
11th Dec 2023 (1 year ago)
Marina
Vassna was excellent, she made us feel comfortable and heard. She was well informed, explaining things we needed clarification on. We did not feel rushed or tolerated but genuine interest and care. She brought warmth to a rather chilly day, keep this up, I can see you going places.
10th Dec 2023 (1 year ago)
S Maenzanise
Vassna was very patient with us as we were running late stuck in traffic. She sacrificed her time and waited for us till we arrived. She didn't rush us through the viewings but still gave us ample time to check out the houses. She showed great passion for her work and we appreciate her a lot for it!!
8th Dec 2023 (1 year ago)
C Boxall
Very polite, extremely helpful
7th Dec 2023 (1 year ago)
J Meyerson
chancellors were very friendly, informative and helpful.
1st Dec 2023 (1 year ago)
H Arad
Thank you Vanssa for the nice view of the house. It was loevly to meet you.
27th Nov 2023 (1 year ago)
H Mushtaq
Great service
25th Nov 2023 (1 year ago)
N Moorcroft
I recently dealt with Vassna from the Thatcham Branch to discuss the potential of letting out my property, she was polite, knoweldgable and definitely the type of agent i would want working for me !
Landlord
22nd Nov 2023 (1 year ago)
L Tipton
Great service from Callum at Chancellors, Thatcham. Very informative and professional from start to finish. Would definitely recommend. Glad I made contact with them to let my property. Thank you.
Within the last year LAUREN in Thatcham is no helpful and very proffessional she is the a lovely lady to deal with
Landlord
16th Nov 2023 (1 year ago)
P Tompkins
Liked the property although I had reservations about the location.
Lauren was very professional and friendly.
Also very knowledgeable about the local area.
11th Nov 2023 (1 year ago)
A ncube
Thank you for you time with us during our viewing we really loved the property beautiful and smart. We look forward to your positive feedback. Thank you.
4th Nov 2023 (1 year ago)
E ayi
Excellent Service from Vassna????
26th Oct 2023 (1 year ago)
J Pinfold
Fast and efficient service 5 stars
26th Oct 2023 (1 year ago)
M Rogers
Vassna was extremely helpful, very polite and professional. Would highly recommend, she was able to answer all of our questions straight away.
13th Oct 2023 (1 year ago)
M Elliott
Thanks Vassna for being organized and helping us view.
13th Oct 2023 (1 year ago)
E Ghareeb
Chancellors provided us with a very efficient service for finding a tenant. We would use their services again.
Many thanks to all the team especially Louise, Vassna and Kallee.
Landlord
9th Oct 2023 (1 year ago)
???
Very serious and responsible, very enthusiastic.
4th Oct 2023 (1 year ago)
G Shterev
Friendly staff. I'm satisfied with their assistance.
24th Sep 2023 (1 year ago)
B Talabi
Excellent service rendered
23rd Sep 2023 (1 year ago)
N Barclay
Friendly and very helpful. And then rather disorganised and got a bit shirty when this was pointed out.
2nd Sep 2023 (1 year ago)
M scarf
Vassna was unbelievably professional, she was very knowledgeable about the property and answered all questions we asked with ease, overall a excellent viewing from our point.
Thank you for showing us around this amazing property.
10th Aug 2023 (1 year ago)
B Tait
Very hard to get hold of and dont return calls, very poor customer service
9th Aug 2023 (1 year ago)
M F
Louise has been great throughout the whole process finding us an ideal house quickly and providing support every step of the way. She is always contactable by email and phone responding to any queries. Thanks so much Louise a real asset to Chancellors! 10/10
28th Jul 2023 (1 year ago)
S Bartholomew
Very helpful and polite
18th Jul 2023 (1 year ago)
? ????????
Hello!
But, we are still looking for a home for our family, we really hope that the professionals from your agency will help us find it!
10th Jul 2023 (1 year ago)
E Bell
Louise was lovely, couldn’t fault the experience we had with her at all. She was always just a message away if me or my boyfriend needed any questions answered. Although we had a change of heart on the property, the service overall was great!
20th Jun 2023 (1 year ago)
P Tandon
Good experience overall
5th Jun 2023 (1 year ago)
M Mitchell
Great viewing experience, both Stacy and Florence were extremely helpful and friendly showing great customer service. 10/10.
1st Jun 2023 (1 year ago)
A Strong
I have been in the process of purchasing a property via chancellors. Stacy has been consistently helpful from the beginning of our journey and really takes care in her work. She is full of great advice and knowledge. Highly recommend chancellors purely for the experience I’ve had with Stacy.
Buyer
1st Jun 2023 (1 year ago)
S Ramakrishnan
We recently moved to Newbury and are in search for a house here. We got excellent support from Chancellors team in this process. Louis Hamiltion is really helping here and she responds promptly to all our queries and supports us in our home search. Thanks chancellors team.
27th May 2023 (1 year ago)
G Akerman
Florence was very helpful and informative when asked questions about the property. I would definitely recommend her and Chancellors.
22nd May 2023 (1 year ago)
J Enright
The agent who showed us around was very knowledgeable of the house and the area. She knew about properties available in the area with in our price range when asked. I would recommend her to anyone looking for something in particular.
20th May 2023 (1 year ago)
O Manmar
Great, highly professional services.
19th May 2023 (1 year ago)
A Williams
very helpful
15th May 2023 (1 year ago)
M Steyn
Great Agent, made us feel very comfortable and at ease, explained everything we needed to know and also was very helpful with questions we had.
29th Apr 2023 (1 year ago)
A Porter
Recently just got the property of our dreams with Louise and Lauren's help from Chancellors! We were kept informed and up to date about everything that was happening and we were massively vouched for through the application process by Lauren in particular. At a stressful time looking for a new home, they made it all a lot easier. Amazing help and service throughout, thank you again for all of your help!
Tenant
29th Apr 2023 (1 year ago)
A Punt
Great agent, but a very rushed viewing!
22nd Apr 2023 (1 year ago)
M Brotherton
Florence was just lovely and really knowledgable of the properties and area. Just found out she’s new but was like she had been doing it for years! Thank you!
20th Apr 2023 (1 year ago)
Y Ryan
me and my partner viewed a flat with Louise and she was very helpful. Since we first enquired she has been our point of contact and always gets back to us quickly and informs us of new properties that are available. Thank you
15th Apr 2023 (1 year ago)
A Patel
I came in contact with Louise at Chancellor Thatcham and she is so generous and helpful, We we’re provided with all the necessary details and guidance which we needed.
Great service!!
14th Apr 2023 (1 year ago)
G Croudson
I have been speaking with Lauren and Louise for a while now and they are always quick to respond and provide useful information. Thank you for all your help.
14th Apr 2023 (1 year ago)
C Hignett
Florence showed us around a property on Thursday 6th April and she was brilliant. She did a great job of showing us all the perks of the property but we also felt that she was honest and genuine when we asked her about the Thatcham area more generally. She's very good at what she does and we were really impressed with her and Chancellors.
7th Apr 2023 (1 year ago)
S Broad
Really good experience. Florence has been so helpful, approachable and knowledgeable. I'm quite early in purchase process but so far it's been very straightforward.
Buyer
4th Apr 2023 (1 year ago)
J Allen
I worked with Florence. Very patient and attentive throughout the process helping me whenever needed. Would recommend.
4th Apr 2023 (1 year ago)
I Bo?ejewicz
Excellent experience, very professional. Nice and kind person ????. Highly recommended ????
27th Mar 2023 (1 year ago)
L mcgowan
As a first time buyer, Florence was very good at answering my questions and where she wasn't sure, promptly followed up with the vendors to make sure I was given accurate information. She was knowledgeable, thoughtful in terms of considering what I might want to know and confident in her delivery.
Buyer
22nd Mar 2023 (1 year ago)
K Butler
Friend sold his house using this company. No communication, staff unaware of progress of sale, service was shocking would not recommend.
21st Mar 2023 (1 year ago)
H Choudhary
We met Florence, she is with Chancellors - Thatcham Estate Agents, for viewing of three listed properties. We were really satisfied with the efforts she had made on our visit of all the properties. She was really putting her best in order to show the properties. By far, the best estate agent we have booked our appointment with.
Thanks Florence!
20th Mar 2023 (1 year ago)
S White
Just wanted to thank Chancellor’s Newbury for the exceptional service provided with the sale of my property… Tom Major and Harrison Parker were fabulous and always at the end of the phone for me. Would definitely recommend to family and friends
Seller
2nd Mar 2023 (1 year ago)
A Little
Florence was very polite and dressed smart and clean. Very professional
2nd Mar 2023 (1 year ago)
J Taylor
Very freindly and helpful.
25th Feb 2023 (1 year ago)
S Wilcocks
It has been difficult finding a property due to the high demand of rental properties. I was so relieved when Chancellors started to assist in my property search. Louise Hamilton became my contact and I could not have gotten a better agent. She always answered my calls, responded basically immediately to my emails and was so helpful throughout my property search. She gave me guidance where needed and always has a friendly attitude. She kept me informed all throughout the process. I really appreciate the open lines of communication. Thank you Louise, you have honestly made our dreams come true. For Chancellors it might be just a property, but for us it is a home.
24th Feb 2023 (1 year ago)
R Wootten
Polite, friendly, and offered some very helpful advice towards our search for a rental property. Louise obviously knew the landlords preferences, the location and had readily available answers on both the property itself and the local amenities. Overall a very helpful Lettings agent who didn’t rush us through our viewing.
Tenant
18th Feb 2023 (1 year ago)
A Begg
Property agent Louise was very helpful, knowledgable and swift with replies
17th Feb 2023 (1 year ago)
Peter
Stacy at Thatcham office will provide you with the best of care in your house search.
16th Feb 2023 (1 year ago)
A Scott
Kept me informed with house sale and have used for renting would use again
Seller
16th Feb 2023 (1 year ago)
M Lucas
Great service, always willing to answer your questions and queries. Friendly and personable too.
16th Feb 2023 (1 year ago)
A Viswam
My experience from booking the viewing, viewing the properties and placing an offer so far has been good. Tom (Thomas Major) is amazing dealing with us in this matter and helping out reach the first milestone in the process. Tom and Stacy - you are my stars ! (Will write a detailed review as we progress with this relationship from the first time buyers stand point)
Buyer
15th Feb 2023 (1 year ago)
V tiwari
We have viewed the properties managed by Chancellors Thacham. it was very excellent experience and viewing arranged by Estate Agent (Stacy Riccitelli).
25th Jan 2023 (2 years ago)
C jacobs
Lauren Moorcroft, Helpful, friendly.
24th Jan 2023 (2 years ago)
A Muir
Amy acted on our behalf in an extremely professional manner. We were completely satisfied with the service which she provided and wouldn’t hesitate to use her and chancellors again. Thanks for your help and ongoing support throughout the sale. Andrew and Jo ????
Seller
20th Jan 2023 (2 years ago)
S Harvey
Very professional and friendly.
20th Jan 2023 (2 years ago)
N Brown
very professional and friendly. Very knowledgeable and understanding of our questions about the property. We did not feel rushed during the arranged viewing. Thankyou
19th Jan 2023 (2 years ago)
S Bremner
Lauren was very professional and courteous. Lauren dealt with the viewing of the property in a very good manner, explaining everything well with all the information I could need. I Look forward to dealing with her for the rest of the process or any other viewings. Lauren also took on board my criteria and has sent me other properties that match. Can't recommend enough.
19th Jan 2023 (2 years ago)
M Finch
I recently dealt with Lauren Moorcroft the Lettings team and she was nothing short of fantastic. From my initally enquiry she was friendly and really seemed to care about my search, she listened to my needs im really excited to find a property and have no doubt that Chancellors and Lauren are the agent to help me secure my forever home
Buyer
18th Jan 2023 (2 years ago)
O olubankole
Chancellors, a very great estate agent company… I’ve had so much trouble getting a house after series of other agents have wasted my time until I spoke with Lauren and she made the whole process seamless and easy. Chancellors definitely has the best hands. And I’m saying a big thank you to Lauren for the great assistance.
Buyer
17th Jan 2023 (2 years ago)
W Clarkson
Lauren, was amazing couldn't fault her service or support thought out the whole application process and now I'm so excited to move in to my flat on the 30th.
Thank you so much for everything you did
Tenant
17th Jan 2023 (2 years ago)
S whiting
Prompt responses to enquiries and kept in contact. Professional and courteous.
16th Jan 2023 (2 years ago)
M Atkinson
Lauren has been really helpful and is hoping to find us a new house soon!
14th Jan 2023 (2 years ago)
E Joyce
Currently renting a property managed by Chancellors. Have found the Thatcham branch to be helpful overall. Louise, who dealt with us initially, was very prompt with contacting us and getting paperwork organised. I phoned her with lots of questions and she was always happy to help and responded swiftly to any questions I had. Lauren at this branch has also been really helpful with getting issues resolved quickly and professionally. She is proactive with getting things done.
However, the property management side of things has been very poor at times. I’ve had to constantly email and phone to attempt to get a problem with a leaking bath solved. This was causing damage to a neighbour’s property. I was made to feel like my concerns weren’t a priority and was snapped at on the phone by members of the team when I asked for updates on how things were progressing. From reporting the issue initially, to getting it fixed, the whole process has taken nearly 2 months! My emails were often not responded to for over a week at a time.
Tenant
13th Jan 2023 (2 years ago)
T Hale
Louise and Lauren have made our experience of finding our new rental house so easy and stress free! From organising the viewing, the open house day and through the application process they have been nothing but fantastic! They are always willing to answer any questions we have and have been so lovely. We cannot wait to continue working with you as tenants!
Tenant
11th Jan 2023 (2 years ago)
J Ellis
Lauren was fantastic in finding a tenant. It wasn't the easiest with a potential tenant not being honest but Lauren persevered to ensure I did get a tenant in promptly, often calling me or taking callings whilst she was on holiday.
Landlord
11th Jan 2023 (2 years ago)
T Agbolagorite
My Experience with Lauren Moorcroft of Chancellor’s Group has been absolutely fantastic and super supportive!
She is the example of the words “Super Efficiency”
10th Jan 2023 (2 years ago)
O b
Lauren Moorcroft has been extremely competent, professional & reassuring during my move. I’ve had so many obstacles along the way & Lauren’s help really took the sting out of things when it came to the crunch! Lauren is an absolute asset to the team. Thank you so much for all your help!
10th Jan 2023 (2 years ago)
B Dimova
My meeting was with Lauren Moorcroft. Very kind, helpful and professional agent.
Thank you for your time.
9th Jan 2023 (2 years ago)
D K
Excellent communication and pleasant knowledgable viewing staff
9th Jan 2023 (2 years ago)
K koo
Louise has been helpful and reasonable. She got me the deal that I wanted most.
8th Nov 2022 (2 years ago)
J Davis
Amy is a very pleasant young lady, and was very helpful answering our questions as we looked around the property, and even later when she didn,t have the answer to our query at the time.
She was punctual, nicely presented, and nothing was too much trouble as well as chatting quite happily in a very easy manner. Many thanks Amy. Janet Davis
31st Oct 2022 (2 years ago)
A sam
On time on showing us the place and was very comfortable with the visiting and queries. Thanks Philip for helping us sort out on our new house.
25th Oct 2022 (2 years ago)
E rankin
Today I spoke with Amy, she was really helpful and informative. She went above and beyond to help me to find a property and ensure I get the best mortgage deal! Amy was highly professional and explained the process clearly to myself. Thankyou Amy! I appreciate all your help and support
Buyer
24th Oct 2022 (2 years ago)
J Curson
Amy was helpful and knowledgeable. She met us promptly even though it was the end of the day and did not rush us. She followed up thoroughly.
24th Oct 2022 (2 years ago)
J mckie
Excellent service
22nd Oct 2022 (2 years ago)
B Koo
Louise was very helpful, showed me around even I got there early and shared all the detail I wanted to know. Very professional.
1st Oct 2022 (2 years ago)
R Ringrose
Just called Chancellors and spoke to Tom Major.
I was impressed firstly with the fact that there was no irritating intro music. Tom answered the phone immediately and got straight down to establishing the parameters; price levels, property requirements and financial circumstances. Am now waiting for details of properties at Chancellors which match our requirements.
28th Sep 2022 (2 years ago)
Z Tull
All the staff are very helpful and easily contactable
26th Sep 2022 (2 years ago)
J Cummings
Amy was very professional and informative during our meeting and I look forward to working with her.
18th Sep 2022 (2 years ago)
R Ng
Excellent! Louise is highly recommended.
15th Sep 2022 (2 years ago)
C Dubell
Stacey was very professional and efficient she answered every question I had about the property very quickly and precise. Would definitely recommend
31st Aug 2022 (2 years ago)
K Tame
I had an appointment for a viewing with Louise from Chancellors. She was very helpful and informative making for a nice, relaxed viewing.
29th Aug 2022 (2 years ago)
W Hussain
Louise Hamilton is very professional and supportive estate agent. One of the best I ever interacted with. ????
6th Aug 2022 (2 years ago)
I Horsman-Gray
Great service throughout, particularly thanks to Philip Hawkins who kept us in the loop and helped us with our many queries throughout the process. It has been really appreciated!
29th Jul 2022 (2 years ago)
J Torrie
Louise was very helpful
16th Jul 2022 (2 years ago)
T Cross
Although it's early days on our property search - the signs are very positive. Stacy of Chancellors has been professional, helpful & understanding. Exactly what you would expect from a long established estate agent.
Many thanks
Terry & Val
13th Jul 2022 (2 years ago)
T Rooney
Completely untrustworthy and misleading - say one thing to your face to get you into a contract just to con you out of your hard earned money. Avoid.
11th Jul 2022 (2 years ago)
M Wysocki
I definitely do not recommend it. I strongly advise against !!! An agency that earns money from someone else's misfortune! They cheat, lie, manipulate !!! They take no responsibility for their services. For example: despite confirmation of check out at 9 am, they do not feel responsible and do not appear on the date. And they tell you to wait all day at 4:30 pm. And also announce that there will be no compensation. I strongly do not recommend these scammers. They belong to the circle of scammers !!!
29th Jun 2022 (2 years ago)
R Foster
What we thought was a free quote and was then tying us into a contract without verbally confirming this. They have lied to our faces and tried getting money out of us! If your looking for honest and loyal estate agents. Please don’t use there services. They are scammers they do not care one bit!
29th Jun 2022 (2 years ago)
L Parkinson
I have been dealing with Jack Hall, the lettings client manager, and given this is my first time renting privately I naturally had more than the usual amount of questions- Jack was open to all my questions; always answering thoroughly and promptly every time- very happy.
Tenant
8th Mar 2022 (2 years ago)
C Gábor
We had an excellent experience working with Jack Hall finding our rental in Thatcham. He is good at getting back to you in a timely manner. He really cares about his clients and their needs when it comes to helping them find a home. I highly recommend him to go to for anyone looking for a home. Thank you again! :)
Tenant
3rd Mar 2022 (2 years ago)
C Moore
Phil Redmond is an extremely personable, friendly and good agent. He sold me a house in an extremely volatile sellers market and it was the perfect house to boot. We had a difficult ride with some unforeseen challenges but you won't find a hard working chap and although I asked him not to was often working on our progression whilst on holiday.
Buyer
24th Aug 2021 (3 years ago)
E Beatrice
When went for a viewing we couldnt actually see the house as they had locked themselves outside! Then we applied for it anyways though a video viewing, everything was fine and they accepted us after applying, but then they asked for references and gave us only 4 hours notice of when they needed them by! We had to call people and pressure them into a reference because of this. We also were asked to pay first months rent before being 100% sure we'd be able to rent? After referencing was sorted and everything was finally fine and we calmed down, we got an email saying pur tenancy agreement was cancelled?!??! No other info at all. I called and they only picked up after the 3rd call and said they cancelled it because my name was spelled wrong on the agreement, but I dont remember seeing that as I would have remembered that? Even if it is true, I had 0 clue what was going on. I'm still waiting. All references and tasks on our part are done, as well as full first months rent paid. We did our part now we dont have a tenancy agreement and we havent heard anything back. Oh and also, we are supposed to move in less than 24 hours! I hope this review wont affect the move even more but I'm just disappointed. I was so eager to move and have a beautiful home
Tenant
28th Jul 2021 (3 years ago)
Anonymous Homeseller
My experience with Chancellor's in Thatcham and Newbury was not enjoyable. I would not recommend this estate agent. They are very corporate rather than client focused. They didn't always know what was going on, it took my buyer letting me know things to kick start any relevant action from them. I felt they also put unnecessary pressure on me when my circumstances changed during the Covid pandemic and l was left feeling anxious and worried about something my buyer later confirmed was not true!
I found staff at the Newbury branch of Chancellor's intimidating, unfriendly, impatient and accusatory.
I was very lucky to use Downer & Co when buying my new home and had an entirely different and supportive experience.
Stay well clear of these agents!
Seller
26th May 2021 (3 years ago)
D Crossman
Megan Morgan. Fully appreciate the email sent earlier. Although things did not go to plan, the aftercare I must commend. Thank you
27th Apr 2021 (3 years ago)
C B
Had a bad experience with one of their clients being racist! Even though outstanding references were given and a high standing guarantor once the client had spoken to the potential tenant and realised the race of the tenant they then declined. Absolutely disgusting how they can have such clients! Beware!!!!!
Tenant
23rd Apr 2021 (3 years ago)
N Barrett
Zero help in getting a broken fence sorted out - shifted from pillar to post
Update: 5 months on and still this problem as not been sorted. Stuck with Thameside property management who deal on behalf of chancellors.
Landlord
25th Feb 2020 (4 years ago)
N Barrett
Zero help in getting a broken fence sorted out - shifted from pillar to post
24th Sep 2019 (5 years ago)
H Cisco
Go online to sell, its cheaper & just as efficient, please do not respond with your standard template
28th Mar 2019 (5 years ago)
aron
arrogant little man (definition of arrogance: constricted awareness)
27th Feb 2019 (5 years ago)
S Elliott
Tried to view one house through them. I had to chase them - you’d think they would call back and arrange the viewing.
Good if you want to benchmark prices - but most things on their website weren’t actually for sale still - seemingly to bulk up their site. In the end gave up even considering houses through them.
6th Jul 2018 (6 years ago)
C costello
Myself and my husband have been looking to buy a property and can say that Craig from the sales team has always kept us well informed of new properties going on the market and has done his best to secure us a house. Although we haven't necessarily found our house through Craig I can definitely say he has been the best person we've dealt with out of around the 6 companies we've been liaising with and would highly recommend. Thanks for your effort with us over these last few months! Really appreciate it.
17th Jan 2018 (7 years ago)
A littlejohn
Big thanks to Craig Moore and the team at chancellors in thatcham for all there hard work with the sale and purchase of my next property, Craig not only sold my house in the first week but also found me and my boys the most perfect house for a great price. I would and have already recommended chancellors and the team as a great estate agents who are always there for friendly advise. Thanks again guys????
Seller
28th Nov 2017 (7 years ago)
G Bird
Sold my flat in Thatcham with Chancellors. Great service start to finish. Particularly good service from Craig in the Thatcham branch. Highly recommended!
Seller
17th Nov 2017 (7 years ago)
C Ballingall
We mostly dealt with Craig Moore who was excellent but it was great service from the team in general, communication has been excellent and supportive all along and the stats that Chancellors release are great - helps to reassure you that you're selling your house at the right price through the right people. Would 100% use again and would recommend to anyone
Seller
24th Oct 2017 (7 years ago)
S Wood
Chancellors Thatcham has a great team of dedicated, commited and hardworking staff, who go the extra mile to ensure that all of your housing needs are met. A huge thank you to Craig Moore at Chancellors Thatcham, for finding me my dream house and to Giles for selling ours in three days! You have been a wonderful yet highly professional team to work with and I have no doubt that there will be many more satisfied customers due to the diligent service you provide. Thank you!
Seller
14th Oct 2017 (7 years ago)
J Little
Philip Redmond, Sales Manager has been wonderful and completely changed my outlook on estate agents - not only did he squeezed me in to hit my ridiculous short deadlines, he also has been an advisor in my difficult buying situation. Not only that - he has managed to get the viewers into my property within 24hrs of signing the contract!!! He has been absolutely excellent and no words can say how supportive he was when trouble occurred - he was contactable no matter the time of day and he is absolutely lovely professional person who gets the results!
Seller
13th Oct 2017 (7 years ago)
D Shader
Selling my house with Chancellors was a swift and painless event thanks to the Thatcham team but special thanks to Craig Moore. He was friendly and approachable at all times, excellent at keeping lines of communication open and very professional! Thank you!
Seller
12th Oct 2017 (7 years ago)
J wardle
Most sincere thanks to Lucy Reeves for sourcing a home for us in Thatcham. She went above and beyond to help us, always with a smile. Nothing was too much trouble. I would certainly recommend her to anyone searching for home.
11th Oct 2017 (7 years ago)
M Townsend
Helpful and informative marketing advice received by Philip Redman who carried out our valuation and discussed how Chancellors would market our home
Seller
9th Oct 2017 (7 years ago)
S Darkin
I would whole heartedly recommend Chancellors at Thatcham who processed my house sale with consummate professionalism, providing a first class service throughout. Giles managed the whole process seamlessly, securing an excellent price and offering me expert guidance whenever I needed it. My thanks go to Giles and his team for a fine job.
Seller
8th May 2017 (7 years ago)
S Khan
Very well served by Lucy Reeves. Totally happy with our new property and the positive attitude.
Thank u Lucy and Chancellors
12th Sep 2016 (8 years ago)
V Chaplin
We have been using Chancellors to sell our house and so far they have been excellent, Giles not only came and valued our house but was there for all viewings too. Other agents we had previously used seemed to send various different people round to attend to viewings, some that hadn't even been in our house before! It's been great having Giles at every step and fingers crossed all goes well with our purchase through them too. So far so good! Keep up the good work, we have been vey impressed :-)
Seller
5th Sep 2016 (8 years ago)
D Harries
Very helpful service. They sold our property for the full asking price and have helped the process run very smoothly.
Seller
9th May 2016 (8 years ago)
P Kearns
Happy to recommend Chancellors and indeed Giles. Great communication all the way through. Securing an excellent price and a good deal of interest in our property.
Both on the buying and selling side there was flexibility and adaptation to our needs as busy working family with small children.
Seller
8th Apr 2016 (8 years ago)
L Mulliner
We would recommend Chancellors at Thatcham for anyone looking to sell a property.
The friendly professional staff dealt with any issues quickly and efficiently. It was great having a team who were happy chasing things for us even after the sale was made.
Special thanks to James for securing the sale but also to Giles and Craig too for conducting viewings to suit us causing minimal disruption.
Not only did we sell easily through Chancellors we were also lucky enough to win the prize draw for a luxury holiday, so thanks once again.
Seller
25th Feb 2016 (8 years ago)
L Corbett
Just having to post a review about how brilliant Giles is being in helping us to buy our new house. He is incredibly good at putting our minds at ease and we so appreciate that. We feel very lucky to have him taking us through this. Whenever we have questions or concerns he is on the phone to us advising/helping in whatever way we can. I have heard horror stories about estate agents, but there is nothing to worry about with these guys! They're fantastic and we would highly recommend them. Thanks Giles!
Buyer
18th Nov 2015 (9 years ago)
M Whitby
Maxine from Thatcham is nice and helpful, but the Thameside Management is a total shambles. They never return calls (or those of the tenant), don't work in your interest and appear to be apathetic at best.
Landlord
10th Nov 2015 (9 years ago)
C Moss
Giles helped us buy our new home. It wasn't an easy buy but with Giles' expert advise and guidence both sides ended up happy. Thank you Giles for all your support. You have helped make my family very happy.
Buyer
10th Nov 2015 (9 years ago)
H Talman
I have been very favourably impressed by the service given by Chancellors in Thatcham regarding the sale of my property. My estate agents, Georgina and Giles, kept me informed at all times of what was happening up to the point of sale, subject to contract.
Thereafter, Gareth Walsh kept me updated regularly on the progress of the legal work involved in the sale. He was diligent, courteous and helpful at all times. My less than satisfactory experience of buying only served to highlight what an excellent service Chancellors provided.
Thank you all.
Seller
19th Nov 2014 (10 years ago)
V Dalal
I have bought my first property from Chancellors and found they have a balanced approach between buyer and the seller. Having a fair approach is very important. I would like to give special thanks to Luke Dixon, who has been so helpful and putting together all the things and giving regular updates. I really enjoyed working with Luke during buying my first house.
Excellent experience, Thanks to Luke Dixon.
Buyer
13th Aug 2013 (11 years ago)
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