C Cotton
We have had an amazing time dealing with Alice as our mortgage advisor! She has given us constant support throughout the process and made sure every step is seamless and enjoyable. Highly recommend Alice to anyone looking for a mortgage!... Read more
28th May 2025 (21 days ago)
Wish they would acknowledge emails and phone calls.... Read more
Seller
27th Jan 2025 (20 weeks ago)
All staff are always very helpful either on the phone or when we go into the office... Read more
Seller
17th Nov 2024 (7 mo. ago)
B Ayotunde
Connells provided exceptional service throughout my home-buying journey. Their team was attentive, knowledgeable, and proactive, making the viewing and buying process seamless and stress-free. Truly impressed with their professionalism and dedication!"... Read more
Buyer
6th Nov 2024 (7 mo. ago)
L Tyler
Cannot recommend Connells and my Mortgage Advisor Alice Lydiat enough for the service and experience I have received. Alice went way above and beyond to make sure I was put on the best mortgage rate possible. Nothing was too much hassle and Alice was so fast with responses and updates throughout the whole process. I cannot thank you enough for everything you have done for me and I am very grateful.... Read more
L Martin
Excellent! Couldn’t be happier with the help Alice Lydiat gave us on our mortgage and the advice and explanation or everything clear and with amazing knowledge, very quick with her responses to emails and telephone calls, and guided us through the process perfectly, couldn’t recommend her and connells higher enough!... Read more
27th Sep 2024 (8 mo. ago)
S Rai
Brilliant and out standing job done. I have no words to express Mortgage adviser-Paul Taylor for his guidance from beginning to end. I got for successful mortgage offer. I strongly recommend to contact him for future property buyers.... Read more
Buyer
11th Sep 2024 (9 mo. ago)
J Greenaway
Very friendly and efficient did what he had to do very quickly. He also spend time answering questions.... Read more
6th Aug 2024 (10 mo. ago)
M malikalike
Izzy and Chloe went over above and beyond what we expected making our moving process easier and warm.Big thanks and a huge shoutout to you guys.... Read more
2nd Aug 2024 (10 mo. ago)
M Edgell
I cannot express in words how great I found my service in buying property during the Covid lockdown. Alicia McCauley CeMap was exceptionally responsive and empathetic with my worries. I have not been left waiting in uncertainty, but I am always reassured and supported. Amazing, first-class service!!! Highly recommended.... Read more
Buyer
27th Jul 2024 (10 mo. ago)
J Woodhams
We had Bradley visit us to do a house valuation, he was so friendly and chatty and answered all the questions we had. Me and my partner are debating whether to put our house on the market but if we do, we are definitely going to use Connells! With our interaction with Bradley, he made us feel confident about Connells being the agents to sell our house! ????... Read more
Seller
18th Jul 2024 (11 mo. ago)
C Blake
Bradley came out to give me a valuation for my property should I wish to put it on the market. Bradley is very professional in his work, and had researched my property before coming over.... Read more
15th Jul 2024 (11 mo. ago)
T Knight
Professional service, ensuring I understood every part of the process. Thorough valuation, building a bespoke portfolio for my property to sell it at maximum potential. Not just the walk round and pluck a figure from the air like the others, hence my house has been assigned to Connells.... Read more
Seller
13th Jul 2024 (11 mo. ago)
K Atkinson
Thank you Bradley for all your help! I would highly recommend Connells for a trusted and realistic opinion when looking for and selling your home! A smooth and easy process from start to finish.... Read more
Seller
11th Jul 2024 (11 mo. ago)
L Fiaka
Connells is by far the worst Estate agents in my opinion. I moved out of a property let and managed by them in May 2024 and I am still waiting for my deposit to be returned despite chasing them for weeks. They have no sense of urgency (not to tenants in my opinion) and don't care as long as they get their commission. Very poor customer service and I will not be encouraging anyone to doing business with them. Don't be fooled by the brand name.... Read more
Tenant
11th Jul 2024 (11 mo. ago)
C Fear
Having recently moved home with the support of Bradley I have nothing but positive feedback to give. Friendly, knowledgable and willing to go above and beyond. Highly recommend.... Read more
9th Jul 2024 (11 mo. ago)
P Moulton
I had a number of dealings with Bradley and he was always a joy to talk to. Thank you for all your help.... Read more
8th Jul 2024 (11 mo. ago)
R Michael
I haven’t viewed any house yet but Bradley’s customer service is fab :)... Read more
26th Jun 2024 (11 mo. ago)
T Ojewande
Great service from Izzy and Chloe. Best come across so far.. Very professional and always willing to help.... Read more
5th Jun 2024 (1 year ago)
M Trafford
I had the pleasure of meeting Bradly today to value our house. The customer service and how easy he has made this process was outstanding. From the very first phone call with him on the Saturday about viewing a property to today valuing our home.
Thank you so much for your time today.... Read more
Seller
24th May 2024 (1 year ago)
They went out ofthere way to help. Posting documents though my door when I was unable to down load them.... Read more
Seller
14th Apr 2024 (1 year ago)
G LEE
They have sold my house but no communication after... Read more
Seller
12th Apr 2024 (1 year ago)
I’ve not had any dealings recently with estate agents so it’s hard to rate my experience but on the whole I think they have done a good job. There were some errors in the property details but these were rectified and we were kept fully informed of visits by prospective purchasers. We have accepted an offer so are just waiting on the solicitors now.... Read more
Seller
19th Mar 2024 (1 year ago)
A Lakey
Went on the market originally with Richard James and then Dewhurst. Never really felt comfortable. Then I contacted Nick at Connells and it was like a breath of fresh air. Could tell straightaway that he was keen to help us. Found a buyer within a week. FANTASTIC SERVICE.A big THANKYOU to Nick and his team for all the help and advise, and a special shoutout for all his help and patience to the one and only Kaleb Cooper lookalike, Bradley. Cheers everyone.... Read more
Seller
10th Feb 2024 (1 year ago)
Would have given zero stars if possible. Mum has alzheimers and they wanted me to break the chain to ensure her house sold. They were happy to.force my mum into temporary accommodation to get the house sale.Took 11 months for the move to happen through their recommend solicitors. No compassion or help during the whole process because the house purchase was not through Connells. Avoid at all costs.... Read more
Seller
24th Jan 2024 (1 year ago)
C Robb
They were fantastic! Fast to reply and alwasy willing to go that extra mile. Thank you Sarah and Alicia... Read more
11th Dec 2023 (1 year ago)
R Garfield
Nick was great very friendly and helpful. Would definitely recommend.... Read more
9th Nov 2023 (1 year ago)
T Mclean
We used Connells in our relocation property search and our agent (Bradley Bates) was a fantastic agent in showing us potential properties that suited our needs and criteria. Although we settled for a property with another estate agent, I would highly recommend Connells in your house search as the staff are professional, efficient and listen to your needs and requirements.... Read more
6th Sep 2023 (1 year ago)
H Brookling
Sarah was really helpful and worked really hard to help completion take place. Would definitely recommend Connells. Thank you so much.... Read more
30th Aug 2023 (1 year ago)
J (Jhonny)
Bradley showed us some properties and we really would like to thank him for all the attention and explanation given to us. He is a really top guy and does his job really well. thanks... Read more
17th Jul 2023 (1 year ago)
Priscilla
Lovely reception and engagement received. Hospitality second to none... Read more
28th Jun 2023 (1 year ago)
P Carty
Bradley helped us with some house viewings, he was very knowledgable and helpful and would recommend Connells based on his support... Read more
13th Jun 2023 (2 years ago)
M B
Excellent service by Bradley at Connells. He even game me a lift home after the visit.... Read more
1st Jun 2023 (2 years ago)
L Stanford
The members of the sales team we have spoken to have been very helpful by putting forward properties which tick as many of our boxes as possible. On the occasions we have viewed properties, we have found the person showing us around to be both knowledgeable and helpful.... Read more
30th May 2023 (2 years ago)
Z Ackerman
Great service from Bradley B!... Read more
29th May 2023 (2 years ago)
jsahota1
Very polite, very friendly, very helpful, could not have asked for anything more in the process of viewing various properties with Connells.... Read more
25th May 2023 (2 years ago)
M Kabembula
I met Bradley for a couple of viewings and the young man was great at his role. Thank you for your time. However, please get me....the worst, smelly, run-down, problem properties on street next time.... Read more
23rd May 2023 (2 years ago)
F ALVES
Bradley from Connells Estate Agents Swindon North was great, super friendly and helpful. Really enjoyed viewings with him.... Read more
18th May 2023 (2 years ago)
J Nicholls
Bradley was really helpful, polite and friendly. We felt at ease when being shown around a property. As first time buyers, it really helped so thankyou so much for a 5 star service!... Read more
Buyer
17th May 2023 (2 years ago)
J (Joykillious)
Bradley Bates was very helpful and friendly... Read more
4th May 2023 (2 years ago)
G Reid
We used Connells North Swindon to sell our house in Oakhurst, Swindon. I cannot speak more highly of Nick Catlin (Instructions Manager) and his team of real estate professionals, including Talia and Bradley. The service has been exemplary, fast, efficient and friendly. Their communication is also excellent. We were kept informed of the sale progression at all times. I would recommend if you are selling your home to contact Nick. You will not be disappointed.... Read more
Seller
10th Mar 2023 (2 years ago)
E Thorne
Carl was very supportive of us throughout our mortgage application process - he communicated well with us and made the process very easy.... Read more
10th Mar 2023 (2 years ago)
N Yellow
Carl Montgomery/Connells is really helpful and taking proactive approach/lead in communication to complete each task! Thanks Carl... Read more
9th Mar 2023 (2 years ago)
A Bielby
We have been using Carl to help with our mortgage needs and have been really impressed with his professionalism and hands on approach to helping us buy our future home! We don’t have the simplest situation and he’s gone above and beyond to help make sure we get the mortgage we need. He’s been really responsive to emails and has taken the time to explain all the details. Would definitely recommend!... Read more
Buyer
9th Mar 2023 (2 years ago)
G Davies
From Carl leading us through the mortgage application process, to Nick supporting me with my sale, and finally Sarah facilitating the moving transactions end to end, Connells in North Swindon were incredible throughout. A hugely knowledgeable, passionate and supportive team, they catered for our every need, ensuring we stayed informed and on track all the way through the moving journey. They made what could have been an impossible task, possible, and I could not recommend them highly enough. Thank you.... Read more
Seller
1st Feb 2023 (2 years ago)
T Scott
All I can say is WOW!!! Carl Montgomery helped me with my mortgage and what a dream he was to deal with. What we thought would be a nightmare when our original house fell through, was dealt with by Carl in such a professional and incredible manner. He made me and my girlfriend feel so at ease during the whole ordeal. I would advise anyone getting a mortgage to use Carl, he constantly kept us in the know and made sure we was happy throughout. People often say buying a house is stressful and all I can say is those people have not met Carl!!! Thanks again Carl!!... Read more
Buyer
29th Jan 2023 (2 years ago)
N Clark
Made an appointment with Carl to sort out my mortgage. What is normally one of the most stressful and worrying situations you will ever face was in fact a really easy and honestly painless experience. Professional, understanding and very knowledgeable Carl got me the right mortgage at the right price. Went above and beyond helping me with solicitors and vendors. Can’t thank him or rate him highly enough!!!... Read more
27th Jan 2023 (2 years ago)
A bon
Talia, was prompt, knowledgeable and professional.
Thanks... Read more
6th Jan 2023 (2 years ago)
A Liepinskiene
We had a fantastic experience working with "Connells" while in the process of purchasing our first home. Alicia was fantastic and she went the extra mile to ensure everything was smooth for us. Would definitely recommend to anyone who's looking to buy a property! "CONNELLS" are best! Many thanks xx... Read more
Buyer
7th Nov 2022 (2 years ago)
Martunia
I would like to say that Alicia did a fantastic job. I would recommend her to anyone especially first time buyers. Buying house is a very stressful process. She is very friendly and professional at the same time. Alicia was always there, kept us updated and advised all the best options. If I win lottery and buy another house I would go back to her. Once again thank you Alicia ????
Avoid Conells in Carterton though...... Read more
Buyer
28th Oct 2022 (2 years ago)
T fisher
Staff are friendly and helpful... Read more
28th Oct 2022 (2 years ago)
C Clarke
Alicia was a fantastic mortgage advisor for us- right from the very start in getting us our decision in principle(s) all the way through to our final mortgage agreement and setting up buildings and life insurance. She kept us well informed and was always on hand to answer any questions we had. We would highly recommend Alicia at Connells, especially if first time home owners- everything was made clear and nothing was difficult! We can't thank her enough for all her help!... Read more
Buyer
19th Sep 2022 (2 years ago)
M Angus
I appointed Connells to take over the management of my apartment from Haart. They were amazing from the word go. Advice and guidance from start really put me at ease. At the same time i instructed them to take over the sale of my property. This was in January. The team worked around the clock to ensure the property sold at the market value and the after sales team, especially Sarah, was head and shoulders above any estate agent i have previously used. Patient, understanding and providing constant feedback made my journey very easy. Thank you to Sarah and Bev for your help and support in what would have been a stressful time, but made easy.... Read more
Seller
15th Sep 2022 (2 years ago)
A Proctor
My experience with this letting agent has been honestly massively positive, my letting agent Jade's support during the moving process from my previous tenancy (due to landlord selling) to my new rental was honestly second to none. All my enquiries were answered, issues resolved and she did everything I asked to ensure it was smooth as possible. Honestly I highly recommend her ??????????... Read more
Tenant
25th Aug 2022 (2 years ago)
F Nasim
Shannon along with Tiegan and Jane were very kind and helpful throughout the process of putting our house out for rental (on the market). Connels gave us a very competitive deal (as compared to other state agents) and we are very pleased with the process and rates so far.... Read more
11th Jul 2022 (2 years ago)
A Pesquisador
I would like to say that the professionalism that we received from Jade Cox was absolutely fantastic and we are very happy for that. Congratulations to Connells for it. Much appreciated.... Read more
5th Jul 2022 (2 years ago)
W Lau
The agent is very helpful and quick response. Especially, thanks Jade. She's patient to answer all our questions. That is helpful for us to settle in UK.... Read more
29th Jun 2022 (2 years ago)
O Cheng
Our family just rented a house with Connells two months ago. We were pleased to have a professional staff name Jade to assist us throughout the whole process. We are pleased to meet Jade and the team at Connells.... Read more
28th Jun 2022 (2 years ago)
G Aidoo
I recently rented a house with Connells and I felt welcomed and comfortable. The place was just as advertised and Jade was very professional and assisted me throughout the process. I am happy I went with Jade and team at Connells... Read more
28th Jun 2022 (2 years ago)
V Bertasiene
Have not received a call back re property so when I called again it was too late to view it. Not impressed... Read more
15th May 2022 (3 years ago)
L Tyler
Cannot recommend this estate agents anymore. Bev was so helpful from the second she picked up my enquiry to arranging the viewing & then showing me around! Equally cannot recommend Carl either, he’s made the whole mortgage process easy and stress free!... Read more
12th Apr 2022 (3 years ago)
A Mitchell

When someone does a great job, goes above and beyond and puts themselves out for the good of others, I truly believe they should be praised, we as a nation thrive on criticism and only sharing experiences that are negative, but we need to focus more on celebrating the great people and experiences we have had.
While searching for a property in Swindon, I dealt with Connells in North Swindon. In particular a young lady called Bev Willis, although new to the business, her attitude and willingness to help did not go unnoticed!
Bev Willis was polite, professional and bubbly, she did her very best to make sure she found a property suited to me. She kept me informed and updated and went out of her way to help me secure it once we found a suitable property.
I am truly grateful to Bev Willis and the team in Connells North Swindon, including Alicia McCauley who provided me with my mortgage at a unbelievably low rate.
If you are looking to purchase a property in Swindon i highly recommend using Connells North Swindon, thank you to Bev Willis and the team.... Read more
Buyer
12th Apr 2022 (3 years ago)
M Adaah
When I rung to book, a viewing, the house I wanted was gone! Bev rung me as I told her what I was looking for, she was so helpful, funny but professional. She helped me till my offer was accepted. Great customer service! ????... Read more
Buyer
12th Apr 2022 (3 years ago)
C bear
The team treated me and my family like royalty! From day 1 I felt at ease with everything, buying and moving has never felt so easy when you have this team on your side. Nothing is ever too much trouble for them. Would like to say a special thanks to Aiden, lovely gentlemen and went to limits for us. Thank you so much. Thornton family xx... Read more
Buyer
18th Jan 2022 (3 years ago)
J Hunter
Re mortgaged through Alicia excellent service... Read more
11th Jan 2022 (3 years ago)
S Nandra
I have mainly dealt with George Baskerville for the viewing of my property, and Jack Paul for admin tasks after. Both very professional yet very friendly and I felt I could ask anything.
George showed me around the property and gave his honest advice about the property as well as the area. He also didn't rush me at all, and very kindly agreed to give me a 2nd viewing at a time that probably was out of hours for him. Very kind and friendly agency, and would definitely use again in the future :)... Read more
13th Dec 2021 (3 years ago)
N Gerrard
A refreshing change to other Estate Agents in Swindon (who shall not be named!).
Friendly, helpful and incredibly pro-active. Special thanks to Nick and Jack in the North Swindon Branch - also Meghan in Old Town who were very understanding and patient.
We've decided not to move for the time being, but will absolutely return to Connells when we are ready to do so. ????... Read more
1st Nov 2021 (3 years ago)
A Gregory
Connells estate I've got some working for and they are so good I'm very friendly in all aspects of their job... Read more
23rd Oct 2021 (3 years ago)
D Fairbrother
Connells arranged to view multiple properties on my behalf based on a description of what I was looking for, and did a great job matching ones I was interested in.
On the day of viewings Jake went above and beyond. Despite an unforeseen road closure in Swindon, his knowledge of the area and enthusiasm still meant we managed to get to the property on-foot and view it. We also managed to finish viewings on-time so that I could return to work without feeling rushed. Throughout all of this he remained professional, extremely friendly and had a positive sense of humour.
Overall, I had an extremely good time as a potential buyer and would strongly recommend them.... Read more
13th May 2021 (4 years ago)
S Curtis
Requested viewing of property via website. Received phone call on the Sunday and arranged viewing for 5pm on the Tuesday. Received another call on the Bank Holiday Monday from someone else, who were told we were contacted on the Sunday? Turned up at viewing at 5pm on the Tuesday and no one turned up. Called number on For Sale Sign outside property, spoke to man when said the property was sold , and he didn't know who had phoned and arranged viewing because nobody worked on Sunday!? On the face of it Connells don't seem to know what they have For Sale and who works for them and when. Not impressed as a potential buyer.... Read more
5th May 2021 (4 years ago)
D Tweddle
Dealt with Alicia McCauley, and Sarah both who stepped up from the very beginning of my partner and I having no idea where to even start with a mortgage. The reason for this review is for Alicia, she held our hand throughout the whole process and I know spoke to my partner over some minor worries she had and put her at ease within minutes, it seemed whenever we had a question she'd have got back to us straight away no matter when it was. Truly amazing and asset to Connells. Highly recommend anyone!... Read more
22nd Apr 2021 (4 years ago)
S Richardson

From day 1 of deciding that we wanted to sell our house and move up on the housing market Connells were phenomenal.
All in all it took 11 weeks from having the house valued to move day – and this wouldn’t have been achievable if it wasn’t for the hard work of the whole team at Connells, North Swindon.
Alicia has sorted out our mortgage and insurances before so I knew that she would provide a first class service, she was responsive, highly knowledgeable and nothing was ever too much for her – an absolute star and I can’t thank her enough for everything she did for us.
Sarah – I’m not sure what I can really say that does her work justice, she is just WONDERFUL. Sarah met us a few times at our new house so we could have tradespeople price jobs up, was always at the end of the phone when I had a question or just a good old moan! Sarah has helped push our sale and our purchase through without really any stress on our side and if I’m honest she was the reason we decided to buy and sell with Connells, because we knew that she was just ace!
We met a number of the team members from the Connells North Swindon branch and I’m really sorry that I don’t remember their names – they were all so helpful, friendly and I can’t thank everyone enough for all of their hard work throughout our buying and selling process.
Connells North Swindon, you are all awesome.
Samantha Richardson (a very happy client!)... Read more
Seller
22nd Apr 2021 (4 years ago)
B Vier
Connells have been nothing short of amazing in what has been a very stressful time, special mentions to Jack and Sarah, however it was Alicia McCauley who made me want to write this review. I can't commend her higher or thank her more, she is a true asset to Connells estate agents. Huge thanks to the entire team.... Read more
19th Apr 2021 (4 years ago)
L Looker
Our Mortgage advisor Alicia has been absolutely brilliant throughout in helping us to arrange a mortgage to buy our first house. Even with the complications of self employment and all the new covid restrictions, she has kept us well informed and helped us to find the absolute best mortgage agreement for us. We feel her service has been excellent and we are very grateful for her help in this process. Highly recommended!... Read more
Buyer
11th Apr 2021 (4 years ago)
M Lumsden
We had Alicia help us with our first mortgage and me and my partner have been so impressed.
Alicia was so professional and made everything understandable and stress free for us.
We can’t thank her enough, me and my partner would highly recommend using Connells and especially Alicia.... Read more
10th Apr 2021 (4 years ago)
G Pickford
We had spoken to a different mortgage broker and then when I enquired about a viewing for a property on the market with Connells, a gentleman said he could put us in touch with Alicia to see if she could secure a better rate for us. I am so grateful that he did as Alicia managed to secure us a much better rate compared to what we had been offered before. She has been excellent throughout and answered all my questions I've had , always getting back to us very quickly. Can't recommend enough!... Read more
Buyer
10th Apr 2021 (4 years ago)
Kat
I looked for a property through Connells North Estate Agents and I thought the service was excellent. I had so many questions and they were more than happy to take the time to help me. They contacted me with suitable properties and were very helpful. They even drove me in convoy round viewings when I didn't know where I was going. All the agents were very friendly and I would highly recommend them.... Read more
19th Mar 2021 (4 years ago)
M Warwick
We had Alicia helping us the whole way through and she was amazing! Any questions she was happy to help and as first time buyers there was lots! 100% recommend. Super quick and just great service!Thank you so much!... Read more
Buyer
18th Mar 2021 (4 years ago)
B Martin
Alicia and the whole team at Connell's have been amazing. They are efficient, professional and friendly and I would recommend to anyone!... Read more
17th Feb 2021 (4 years ago)
M King
After enquiring about a property with Connells I was recommended to speak to their mortgage advisor, Alicia. Already having a mortgage advisor, I decided to give Connells a chance and I was more than impressed with the professionalism and knowledge Alicia had and decided to persue my mortgage application with her help. As a first time buyer I was unsure about a lot of the process and Alicia explained what was involved really well. She is truly an amazing woman, patient, helping with any queries I had, day and night. Willing to help, and explained the process, and options well and throughly. Can't recommend Alicia enough. Truly brilliant. Thank you Alicia!... Read more
Buyer
2nd Feb 2021 (4 years ago)
L Jablonski

So pleased we have had a pleasure to deal with Connells Team! Not only as a Buyer but also as a Seller - and this one came as a total surprise to us after we have lost our own buyer being in contract with different agency initially. After this happening Connels team decided to take us under their wings and do the marketing for our house. They sold it within 24h from signing the papers! Absolute Superstars! And the agent who managed to do that was the one that sold us the house we have chosen from their portfolio! Aiden, thank you! ???? It would be difficult to mention everyone's names, cause literally every single person we came across in Connels Team is Fantastic! They all deserve ?????.
We are still on the journey to completion but all I have to say is praise! The Team.is outstanding in their customer care, everyone is dedicated and you can feel the buzz they get from dealing with sells/buys. Always polite, always on top of their game, very responsive as well as professional. Communication is second to none!
We could not recommended Connells enough! If you are looking to sell / buy / rent this is the team that will get it done for you!... Read more
Seller
1st Feb 2021 (4 years ago)
M Charleston
Initially we were put in contact with Alicia who helped get the ball rolling with our mortgage process.
Afterwards we were passed along to Sarah L, who goes above and beyond for you, what a credit to the team!
Everyone at Connells is so welcoming and lovely. We will definitely use them again when needed. We had little stress when it came to moving into our first forever home.
Thank you all so much for your help!... Read more
Buyer
30th Jan 2021 (4 years ago)
H Amor
I can’t thank Alicia enough for all her help and support through buying mine and my partners first home together. Nothing was to much trouble and would reply to my question night and day. Alicia and Natalie and all the team at connells estate agents north swindon have been friendly and so helpful. I would really recommend them. I can’t thank you all enough.... Read more
Buyer
21st Jan 2021 (4 years ago)
G Nunes
Alicia has been very very helpful in helping us buy our first home. Provided all information and was always there to help us get through this. Thank you so much Alicia and Team. Much appreciated and highly recommended.... Read more
Buyer
30th Dec 2020 (4 years ago)
S sun
Very responsive and helpful... Read more
2nd Nov 2020 (4 years ago)
J B
Currently selling with Connells North Swindon, have received an excellent level of service so far. Having a fixed fee for the sale and knowing solicitor costs up front makes budgeting the move so much easier. Plus you get what you pay for: Excellent staff, quick responses and knowing what is happening using their My Account page.... Read more
Seller
8th Oct 2020 (4 years ago)
C Datta
Alicia McCauley was my agent, she is was really helpful and proactive from the very first day when I found the property and contacted Connells .
She has provided out of hours service so that I could get an early completion date. I would recommend them to my friends.
Many thanks.... Read more
Buyer
14th Sep 2020 (4 years ago)
P IQ
Alicia recently did a remortgage for me and has saved be circa £600 pm. She was very knowledgeable and professional throughout. I wouldn't hesitate in recommending her to anyone. Thanks for all your help Alicia, you made the whole process extremely easy and stress free.... Read more
4th Sep 2020 (4 years ago)
F Lica
We are first time buyers, a friend recommended Alicia from Connells as a mortgage broker, very good communication and responsive everytime, she helped us alot going through all the proceedings. She managed to find a lender for us even in the middle of the pandemic when most lenders were pulled back to offer mortgages to people. We are very very pleased with her service and we are recommend her to everybody. Our dream came true thanks to Alicia and the team.... Read more
Buyer
1st Sep 2020 (4 years ago)
A Donaghy
Had the pleasure of being looked after by Alicia Mccauley, not that I would fault any of the staff as they were all lovely, but if you have a choice! Alicia secured us our first new build home, and made what what quite a stressful beginning a very pleasant finish to our house hunt. Went above and beyond when we realised one of the other parties dropped the ball on some important paperwork. Thanks again, couldn't be happier. Best Regards Alex & Lucy... Read more
Buyer
30th Aug 2020 (4 years ago)
R Larby
We remortgaged with Alicia who did a great job despite COVID, we got the a fantastic product with the best interest rate available and Alicia was friendly, helpful and easy to deal with for the whole process.... Read more
30th Aug 2020 (4 years ago)
A Jallow

I approached Connells due to a property I saw in North Swindon and their staff were very friendly, professional and knowledgeable of my needs and requirements and they did everything possible for me to acquire the property.
The most important part for us was the fact that I was already told by another broker that I couldn't get a mortgage lender due to the corona virus pandemic but when I got introduced to the Connells broker and her name was Alicia, she changed everything for us to the good and made our dream come through. And the way she did saved us a lot of time by sorting out our entire mortgage application that covers everything we were supposed to do without ever having to go to any banks physically or even speak to any bank and she also followed up with the lender and kept us updated constantly so that we are aware of everything going on and where we stood with the chance of getting the mortgage etc.
We were so nervous because the lender did move the goal post a few times but that was expected due to everything going on in the world right now but finally, Alicia did chase the bank and submitted every paperwork requested by the lender that we also provided on time and now we've got the mortgage offer and can't be happier with the AMAZING job that ALICIA did for us and still continues to do as we still not at the finish line yet but we very close and we cant thank her enough for it.
I will HIGHLY recommend Alicia and the Connells
North Swindon office as a whole if you looking for a property to buy or a broker to help you get a mortgage, etc!... Read more
Buyer
30th Aug 2020 (4 years ago)
N Douglas
Started looking into buying my first home and Alicia McCauley has been the most amazing lady to deal from answer all my silly questions to making me feel at ease. I could not recommend her more if I tried. Definitely the lady to deal with. Thank you so much and true asset to the team!... Read more
30th Aug 2020 (4 years ago)
T Beasley
Boss always in meetings so can never talk to him,other staff assigned to you great.But would NEVER go with them again as billed us an extra£800 on day of moving saying it was tax!! Not in the price so had no choice to pay it.... Read more
15th Jul 2020 (4 years ago)
N Luministics
"It was a pleasure dealing with Alice, Natalie and the team at Connells( Orbital )Swindon North . The team are friendly and efficient .I highly recommend using them"... Read more
5th Jun 2020 (5 years ago)
D Withington
I had the pleasure of using Connells Swindon North for my house purchase recently and also for mortgage advice.
Alicia McCauley helped with the mortgage and gave advice on this as well as other things to consider like life insurance, buildings etc. This made the whole experience pleasant and easy to understand from the moment I sat down
Would not have any doubts about using them again in the future.!... Read more
Buyer
28th May 2020 (5 years ago)
J Duncan
The team at Connells really are amazing and I couldn't have asked for a better bunch of people to move house with! Professional as well as friendly and always there when I needed them whether that was for a question or just some some reasurrance. I really can't recommend them enough!... Read more
15th Apr 2020 (5 years ago)
R bosch
Great team... Read more
14th Mar 2020 (5 years ago)
E lucas
Sarah at Connells has been amazingly helpful and nothing is to much trouble for her, Sarah friendliness and knowledge of buying properties has put us at ease. Thank you Sarah. The staff at Connells North Swindon have been very friendly and helpful when we are phoning or needing help and advise,... Read more
Buyer
4th Mar 2020 (5 years ago)
I whitehead
Hello Team,
The North Swindon Team Have done a really good professional job for us.
Accurate bookings, Care of the property interior when hosting viewings.
Helpful and regular consultations keeping us updated and well informed.
I am more than happy to recommend them as good agents in the property market.
Many thanks team.
Very Best Wishes and thanks for a job well done.
Iain Whitehead.
House Sold In Haydon Wick. SN25... Read more
Seller
2nd Mar 2020 (5 years ago)
A Fulleylove
We used Connells as our mortgage broker, and dealt specifically with Alicia MacCauley who was absolutely fantastic. She was extremely helpful with our specific situation and found us the best deal possible and even managed to beat other local mortgage services. We wouldn't dream of using anyone else for our mortgage now and are thoroughly pleased with the outcome and relationship with Alicia. Would highly recommend to anybody.... Read more
23rd Feb 2020 (5 years ago)
S Cook
This review is based off of being First Time Buyers with understandably next to no experience/knowledge in and around the process apart from what's been given by our Mortgage Advisor, not the first & won't be the last but if it's someone relaxed, able to flex themselves to fit requirements you are asking for & confidential then Shareef is the person you need to ask for.
Shareef knows Swindon well, and for those who wish to ask a handful of questions which are outside of his job role - he'll get you an answer ASAP.
E-mails promptly, no waiting around for answers.... Read more
Buyer
5th Feb 2020 (5 years ago)
D Daley
I am in the process of dealing with Connells to sell my property, I can not praise the staff at North Swindon enough, they are all very proactive in booking the viewings and keeping me up to date with feedback. I would recommend Connells 100% to sell your house.... Read more
Seller
4th Feb 2020 (5 years ago)
G Miles
Used Toni as our mortgage advisor and couldn’t have asked for a more helpful and lovely person to work along side! Made buying our first home a super easy experience! Highly recommend to anyone looking for a helping hand during the buying process!!... Read more
Buyer
12th Sep 2019 (5 years ago)
S Roka
It has always been a pleasure to have been work with Toni Cox for mortgages. Very professional, outstanding customer service, Keep us informed & most importantly get the best deals sorted for us. I will always come to her for the mortgage services & will definitely recommend anyone for her service.
Yam & Puspa... Read more
17th Aug 2019 (5 years ago)
S White
Natalie has been really excellent since we met her. But when I went to put house on market yesterday was told that putting my house on the market for 242 would miss out on people below and above. I find this strange as since been viewing properties we have been shown above and below our max affordability.
Toni Cox was amazing on the mortgage side and yesterday she said she would look into various companies for us... Read more
Seller
17th Aug 2019 (5 years ago)
N Salter
The Connells team went above and beyond for us during our first time buy, nothing was too much trouble. We also got out mortgage from them and Chris was our mortgage adviser and he was first class, always there to answer any questions day and night. I can highly recomend the whole team at Connells.... Read more
Buyer
23rd Jun 2019 (5 years ago)
A Carruthers
We were looked after by Chris when we relocated from the north at the end of last year, and we couldn’t be more grateful for all his help. As first time buyers we were learning as we went along and Chris made us feel completely at ease throughout. We knew he had our best interests at heart and he went above and beyond to make sure our move was managed as smoothly as possible. We cannot recommend Chris highly enough and will be coming back to him for years to come.... Read more
Buyer
21st May 2019 (6 years ago)
M Ferris
Pleasure to deal with smooth and easy process would absolutely recommend and a special thankyou to Natalie who was very helpful . Would defenenatly use again .... Read more
10th May 2019 (6 years ago)
N Howell
Me my partner got our mortgage through Chris Blackwell at Connells and he supported us from the start to the end of the process and was regularly in contact with us. He was a massive help throughout!... Read more
30th Apr 2019 (6 years ago)
Helen
Cannot recommend Toni Cox highly enough. Toni helped us through every step of the mortgage process in a highly efficient manner. She replies to emails and calls immediately and is honest, reliable and trustworthy. A huge credit to Connells and an absolute delight to deal with. We have taken out a lifetime policy with her, safe in the knowledge that when we need to remortgage it will be stress free. Thank you Toni!... Read more
27th Apr 2019 (6 years ago)
Dan
I was a first time buyer and I knew nothing about mortgages. Chris was brilliant and explained the steps with me and at no point did I feel under pressure to take the mortgage with Connells. But I am glad I did,Chris walked me through pretty much every step of the way right through to completion. I could not be happier with the service he provided.Nothing is too much trouble with these guys and Abi was always on hand to meet us if we needed access to property and her knowledge of the development was excellent. Thank you both for a fantastic service.... Read more
Buyer
25th Apr 2019 (6 years ago)
J Holloway
Me and my partner were new to the property ladder and didn't really know what the process was, but Connels and in particular Christopher Blackwell, helped us through the whole process. We were always kept informed of any developments and he was quick and prompt to any questions we had. Also he agreed to meet us outside normal hours which we found beneficial. We 100% recomend him.... Read more
Buyer
22nd Apr 2019 (6 years ago)
C Godfrey
Make the stressful business of selling a house even more stressful. Unprofessional... Read more
Seller
11th Apr 2019 (6 years ago)
S Photography
From the time I stepped into Connells North Swindon branch to completion, I had nothing but great customer service. Toni Cox dealt with my mortgage application from start to finish, and her professionalism was second to none. My mortgage application wasn't the easiest of applications and it was a bit of a rollercoaster but she dealt with it brilliantly. Being a first time buyer, I wasn't confident in what terms meant but Toni communicated everything so clearly and answered all of my e-mails promptly. Building a rapport with customers is so important and Toni did just that, so thank you!... Read more
Buyer
4th Apr 2019 (6 years ago)
C Grubb
I couldn’t be happier with the help and advice I received from Connells! As a first time buyer moving can be very overwhelming but they were always available when I needed them!
I strongly recommend them, particularly Toni Cox!... Read more
Buyer
13th Feb 2019 (6 years ago)
A Huxford
Excellent service made buying a house a wonderful experience.... Read more
Buyer
9th Jan 2019 (6 years ago)
A Hunt
When my partner and I started searching for a mortgage we were met with negativity from most of the professionals that we spoke to, but that all changed after our first meeting with Toni Cox at Connells.
Despite the fact that I'd only had a job for a couple of weeks (and we had a very young baby!) Toni took everything into consideration, gave us her honest opinion and made us feel totally reassured throughout the mortgage process. We only met with her a couple of times, but each time she was a ray of sunshine that assuaged our fears and kept us on track, feeling more like a friend than anything else. I would recommend Toni to anyone who's worried about getting a mortgage, particularly first time buyers who don't have a clue what they're getting into.... Read more
Buyer
5th Jan 2019 (6 years ago)
A May
A lovely team to work with, friendly, helpful and very professional, I would not hesitate to recommend Connells to anyone; special thanks to Marc, Toni and Natalie... Read more
14th Dec 2018 (6 years ago)
H Lawrence
As a first time buyer and not alot of knowledge on getting a mortgage Toni was amazing. Very helpful and made sure I understood everything. Will def recommend to use her!... Read more
Buyer
10th Dec 2018 (6 years ago)
M Lipski
A+ Service from Connells making our 1st home buy quick and easy. Highly recommend Chris who went above and beyond in assisting us through what would have been a daunting experience. We have now recommended to many of our friends, thank you so much!... Read more
Buyer
3rd Dec 2018 (6 years ago)
P Thapa
The service they provided to us was very good. Special thanks to mr. Christopher blackwell. He helped us since the beginning to all the way to the end and was easyly contactable everytime. He was really helpful and polite. I would defiantly recommend to others.... Read more
1st Dec 2018 (6 years ago)
D Graham

This review is based on 2 main elements: the estate agency and the mortgage broker.
If it wasn't for our fantastic mortgage broker Chris Blackwell, this review would be 1 or 0 stars. Chris really went above and beyond, helping us understand the process as first time buyers. He made things easy to understand, kept up to date with communication and even checked in on us during the purchase of own home when it wasn't his job to do so. I cant thank him enough for the efforts made on our purchase and would recommend him to anyone looking for mortgage/house purchase advice.
The estate agents on the other hand were utterly useless. Abi showed us round the home we purchased a 3 times, the first time being 20 minutes late, the 2nd time turning up with the wrong keys for the house and 'invited us to look through the window instead' despite having traveled 45 minutes to get there and having made arrangements at work to finish early, and the 3rd time she was just highly unprofessional. She chatted as if I had known her for years, and not in a comfortable way. She knew nothing about the property, the shared ownership process (which I was new to) and on each instance of meeting her I knew more about what was going on than she did.
In addition to that, the branch manager Natalie was the rudest person I have ever met. She had no customer service, spoke very patronizingly to both me and my partner, and when I had made contact with the site developer to gain an understanding on certain issues with the house that I had previously asked the agent, she outright chastised me in the middle of the office in front of other customers during our mortgage meeting. I have never been so offended.
In general: do not buy a house through this agent, but I implore you to use Chris the mortgage broker. He was phenomenal.... Read more
Buyer
1st Dec 2018 (6 years ago)
C Dias
We are first time buyers and recently completed our house purchase, obtaining a mortgage with the help of Mortgage Consultant Toni Cox. We are extremely delighted with the excellent service provided by Toni. She was very friendly, informative, prompt with answering queries and went the extra mile to ensure that we understood everything and kept us informed at every stage in the process. We did have a few bumps on the way however Toni managed expectations between all parties very well and worked hard to find solutions. We have had a wonderful experience with Connells North Swindon, especially Toni. Thank you, definitely recommend! - Osmand & Cheryl DCruz... Read more
Buyer
28th Nov 2018 (6 years ago)
S fisher
Excellent services and great communication.... Read more
28th Nov 2018 (6 years ago)
N Aldecoa
Excellent service from Mortgage Services Consultant Christopher. We are so grateful to have been introduced to him. He got us a great deal on our first buy to let mortgage. He was very competent, honest and informative. We would strongly recommend Chris to our friends and family. He kept us informed all the way through and he was always there when we needed him. We hope to do business again with you in the future.... Read more
Landlord
27th Nov 2018 (6 years ago)
K G
We had a great experience in obtaining a new mortgage so we could move into our new family home. We hit a few bumps in the process and Chris could not have worked harder to get us the best deal. We met with him on 3 occasions and sorted out the mortgage and income protection insurance. He constantly kept us up to date on what was happening and kept in contact during the house buying process to make sure the insurances came into effect as soon as we completed. Very happy with the service we received and would recommend... Read more
Buyer
27th Nov 2018 (6 years ago)
M Neelamegan
Cant speak much more higher... Chris is so knowledgeable, dynamic and prompt. Communication is fantastic. Very pleased and will use them again and will recommend strongly.... Read more
27th Nov 2018 (6 years ago)
A Bridgman
Me and my partner were first time buyers with little knowledge on what to do/expect. Christopher Blackwell was extremely helpful and helped us with every little detail. Genuinely amazing service from him and really appreciated! Highly recommend!... Read more
Buyer
27th Nov 2018 (6 years ago)
B Bodman
My partner and I used Toni Cox at Connells to help find us our mortgage and we couldn’t be happier with the service we received! In addition to being knowledgeable, informative and experienced she was so inviting and friendly which really put us at ease as we are first time buyers. Nothing is too much trouble for Toni and she is always happy to help. She seems like someone who genuinely enjoys their job as it shines through in her attitude to work. Would absolutely recommend!... Read more
Buyer
9th Oct 2018 (6 years ago)
F Lennon
They are pretty good, our only complaint is that buyers need to show proof of ID such as passports. This can be a problem if the buyer lives far away and cannot get to them until the weekend, as we discovered their person for checking ID does not work weekends.... Read more
Seller
5th Oct 2018 (6 years ago)
S Watson
Top service, Chris Blackwell is the man. 10/10 would recommend.... Read more
20th Aug 2018 (6 years ago)
S Field
Great service! Everyone was very helpful and informative being first time buyer we really valued this. Connells always answered our question quickly and often checked in to make sure everything was going smoothly. We would like to thank Chis Blackwell (mortgage advisor) specifically for staying open late for us and going the extra mile at every point. Chris made us feel he was as excited and invested in our move as much as we were! We were Even offered a costa during the evening meeting! We can’t thank Connells enough for all their help.
Sam and Bethany... Read more
Buyer
15th Aug 2018 (6 years ago)
C Woodward
Connells Estate Agents, Swindon North are by far the best estate agents I have ever dealt with. They are so friendly, helpful and make the experience of selling and buying actually enjoyable! Toni, mortgage consultant, is amazing and explained everything so clearly. Thank you so much.... Read more
Seller
8th Aug 2018 (6 years ago)
J Collett
I have nothing but praise for Connells. As a first time buyer, getting a mortgage seemed quite daunting. I needn't have worried. Toni was there to guide me through the whole process with a laugh and a smile. Everything was dealt with quickly and efficiently, with very little fuss.
Thanks to Toni and the team, I am writing this from my nice new home.
Top marks.... Read more
Buyer
29th Jul 2018 (6 years ago)
E Pollinger
Myself and my partner were assisted by Christopher Blackwell throughout our mortgage process, start to finish. As a first time buyer, his help was invaluable; keeping us updated and ensuring information and figures were accurate for our peace of mind.
As many people are aware, purchasing a mortgage is a very lengthy, daunting experience. Chris made it manageable, simple and swift. Highly recommended!... Read more
Buyer
26th Jul 2018 (6 years ago)
S Wylie
Extraordinary help and support from Mortgage Services Consultant Christopher. I would strongly recommend Chris to my friends and family. Chris is very fast, friendly and competent professional. As a first time buyer he has made the process easy to understand and stress free.... Read more
Buyer
26th Jul 2018 (6 years ago)
J Sherman
We used Connells for our first house purchase and were guided through the whole process by members of the team. We have found all team members to be extremely helpful. However, Toni Cox in particular provided a very friendly, helpful and honest service that helped us fully understand the mortgage process and what was required. Thank you Toni and the Swindon North team... Read more
Buyer
23rd Jul 2018 (6 years ago)
G Steed
Really good experience with the team. They got me sold when 2 other local agents couldn't. The help from Toni the mortgage consultant was excellent and Natalie was just amazing the entire time. They really couldn't do enough to help.... Read more
Seller
23rd Jul 2018 (6 years ago)
J Evans
Awful estate agency. High fees and poor service! Don’t sell with them!... Read more
Seller
19th Jul 2018 (6 years ago)
D Wiggins
Outstanding help and support from Mortgage advice consultant Toni Cox. Toni put in a fantastic effort in the purchase of our house and I would highly recommend her.
Thanks very much for your help.... Read more
Buyer
10th Jul 2018 (6 years ago)
D Sturgeon
I've used Connells a few times now & they have never failed to deliver. Chris has given fantastic advice throughout the remortgage of my house & kept me up to date all the way. Couldn't be happier with the service provided. Thanks for all your help.... Read more
29th Jun 2018 (6 years ago)
E Oliveira
Excellent service provided by Chris for better money to go for morgage. Connells deserves five star rating we recomend connells.... Read more
29th Jun 2018 (6 years ago)
W Y
Brilliant Service from the team especially Christopher Blackwell, the mortgage advisor.
I am really pleased with their service and will always recommend them... Read more
28th Jun 2018 (6 years ago)
S CY
Thank you Toni for all of your help and support during the remortgage. Great service, nothing was too much effort - I'd definitely recommend Connells, a pleasure to deal with. Thank you... Read more
26th Jun 2018 (6 years ago)
T Murefu
Thank you very much.Excellent service we had from Connells. Chris ,Natalie and Mark were really helpful, made us confident and I would recommend anyone to them. Excellent work.
Temba and Linda Murefu.... Read more
23rd Jun 2018 (6 years ago)
N Vaz
"Very happy with service provided by Christopher (chris) we are about to have our own house with all the help and guidance provided by this great person Thank you very much .Chris "... Read more
Buyer
22nd Jun 2018 (6 years ago)
A McCarthy
We had a great broker service from Chris Blackwell at Connells. He found us a great deal and has been great at keeping us up to date throughout the process.... Read more
22nd Jun 2018 (6 years ago)
V Properties
Extraordinary help and support from Mortgage Services Consultant Christopher. I would strongly recommend Chris to my friends and families. Chris is very fast, friendly and competent professional.
Chris is very inspirational and great assert to Connells.
I wish him to have long serving successful life.... Read more
21st Jun 2018 (6 years ago)
M Darling
Toni Cox mortgage adivisor was brilliant worked hard and found and secured me a mortgage even with lots of obstacles she didn't give up was in constant contact and so helpful even when off duty cannot recommend enough the team at connells were professional and helpful although I bought through another agent they still helped me with buying process . Defiantly would recommend they were brilliant for me... Read more
Buyer
21st Jun 2018 (6 years ago)
S baig
Team Connells of SWINDON North,
You were organized & thorough & professional, as well as kind which made all of the difference in my interactions with you. Specially I will thankful to “Christopher Blackwell”
has always explained things very well. He will go over it & over it if you are having trouble understanding any part of the Mortgage process. We look to Chris to provide us with honest & reliable information & have never been disappointed. He is always everyone’s 1st choice, if you need mortgage. He is real gem of the team, highly recommended Christopher Blackwell for mortgage and Connells for any property needs.... Read more
20th Jun 2018 (6 years ago)
W searle
Chris Blackwell was absolutely amazing with helping us purchase our first home.
Any problems or concerns I had, Chris was always at the end of the phone.
The whole process from start to finish went smoothly due to Chris and the excellent team at Connells North Swindon.... Read more
Buyer
20th Jun 2018 (6 years ago)
A Sankareh
Very helpful staff especially Chris and Tony. Currently applying for a BTL as a limited company with two of my business partners and we are extremely happy with the service from Chris. Just to quicken the process he called us in on Sunday to sign the paperworks. This shows how dedicated he is to his work. We have life time service with Sequence so will surely be using Connells again for future dealings.... Read more
Landlord
20th Jun 2018 (6 years ago)
R day
I am delighted to be leaving a glowing review for chris blackwell at connells. From our first consaltation with chris he has been very organised and really helpful with everything. Chris found us the best deal for our circumstances and even when there were hurdles to sort out he was straight on to it and pushed on to get our morgage offer even staying late to help us get things sorted.
Thankyou chris you are a real gentleman and fantastic morgage adviser.... Read more
20th Jun 2018 (6 years ago)
S Davies
I would love to recommend Chris at connells in North Swindon, for all his help and encouragement in purchasing my first property. Chris was there at every turn and there even when I needed reassurance. I would highly recommend anyone to use his service's you will not be disappointed.... Read more
Buyer
20th Jun 2018 (6 years ago)
R Mulcock
As a landlord in the last 10 years I have purchased many properties from Connells north Swindon They have the best local knowledge with in-house mortgage advisers who will give the best mortgage advise to purchase a home or a buy to let . The Connells team in the last 10 years have proven expertise and I would recomend them to anybody . ( looking forward to my next purchase ) .... Read more
Landlord
20th Jun 2018 (6 years ago)
J Hurst
My girlfriend and I sorted our life insurance with Chris Blackwell, who was extremely helpful and very professional. If you need any mortgage advice or life cover I highly recommend this man, he's great!... Read more
20th Jun 2018 (6 years ago)
J Cain
Chris the mortgage adviser once again wowed me with the service at connells. Had my first mortgage through connells and now my second one with no hassle whatsoever. Even adding my wife as a second person. Wonderful service would recommend to anyone... Read more
20th Jun 2018 (6 years ago)
R Clark
Excellent service provided by Chris in securing me more money at a much better rate than any mortgage offer I could secure on my own. All round a great experience. Would recommend... Read more
20th Jun 2018 (6 years ago)
J Carpenter

Absolutely the worst service I have ever experienced in my life.
Would strongly recommend to avoid at ALL costs. Poorly composed advert, floorplan didn’t match description at all PAID for professional photos and never received them. Went in to their Old Town branch and they actually were appalled at the service received and quality of the photos. So their own company agreed their other branch had done a bad job. Will be forced to go to the property ombudsman as their area manager refused a refund as it seems the branch staff have lied about events. Literally disgusted. For reference went with Taylor’s and had a first viewing within 2 days of advert going live.
Will post a link to the advert they produced when I get chance (as I copied it) to back up this review and show how terrible they are. Then you can compare for yourselves how terrible they are. Avoid avoid avoid. Connells were incompetent, dishonest, useless, slow to communicate and completely ineffective in the most basic of ways.... Read more
Seller
9th Jun 2018 (7 years ago)
P Iles
Outstanding service from Anna and Alex in the lettings team! Anna went above and beyond to help me secure a property - against the odds. The only letting agents that are willing to help support potential tenants who come from crisis and have limited options to secure PL. Anna took the time to listen to my requirements and deliver, and re-assured me during a difficult process to securing a property with compassion and empathy for my circumstances. Would definitely approach Connell's again when looking to private let. Highly Recommend!!!!!!!... Read more
Tenant
2nd Jun 2018 (7 years ago)
dudiczek
What a mess. Booked house valuation and remortgage advice on my day off. They were calling me on actual day with different times and got to that stage when I canceled it. Will try with other firm, maybe more competent. Definitely don't want to deal with this branch.... Read more
24th May 2018 (7 years ago)
J Jo
Appalling unprofessional service ! Will try and con you into using their mortgage advisor and penilise you if you don’t ! Wouldn’t recommend to my worst enemy !!... Read more
23rd May 2018 (7 years ago)
S Willis
Valued my property low. I went with another firm at a higher price and it sold immediately. Since then, despite telling them several times that I don't want to be contacted by them again, they continually call me to the point where I've had to block their number.... Read more
Seller
5th May 2018 (7 years ago)
E grange
Great now they have Anna on lettings they can only get better.... Read more
17th Feb 2018 (7 years ago)
J Yee
An excellent service. Our property is let out today , I would just like to thank the letting team in Connels in particular their letting manager Anna, with regular updates and advice. I would highly recommend them :) Lihong... Read more
Landlord
12th Feb 2018 (7 years ago)
E Range
By far the most outstanding service I've experienced from an agent in Swindon. You can trust your property is in safe hands with the staff at Connells. Professional advice, expert market knowledge and a pleasure to deal with. I will certainly be recommending to anybody thinking of selling.... Read more
Seller
25th Nov 2017 (7 years ago)
G Hicks
Had to contact the lettings team, Shaun was very helpful and knowledgeable. Thanks for your help.... Read more
Landlord
31st Aug 2017 (7 years ago)
N Gierasimiuk
Worse estate agents what I see in my 20 years experience with estates agents. They don't know what they doing and don't know what they saying. Keep away from them if YOU don't want to lose your money... Read more
10th Aug 2017 (7 years ago)
B Elegant
Very pushy and they can't seem to get get their story's straight. Lost a sale as seen a house we liked but will not buy from them now... Read more
25th Mar 2017 (8 years ago)