J Laguna
I’ve rented with Foxtons for around 12 years, and overall, my experience has been very good. I’d like to mention the great service from my most recent property manager, Jordanna Peter. She was always professional, supportive, and maintained prompt and clear communication. Her attention to detail and quick responses helped make everything run smoothly.
Additionally, I’ve had the pleasure of knowing Chris Cooper since 2013. Chris always approached everything with a genuine, caring attitude that added a human touch to the viewings he professionally presented as a Letting Agent.
I’m grateful for the good service provided by Jordanna, Chris, and the team. Last but not least, I’d like to acknowledge the great support and understanding from Will Pitt, especially during the challenges of Covid. They’ve made my rental experience smooth, and I would recommend Foxtons to anyone looking for reliable and attentive property management.... Read more
Tenant
21st Oct 2024 (14 weeks ago)
T Kose
We sold our 2 bed flat with the help of Foxtons Ealing. In fact we only have exchanged contracts today. The whole thing was handled extremely professionally by Foxtons. They secured the sale amongst multi bids. They also handled the sales process very professionally. A special thanks has to go to Bianca! Thanks... Read more
Seller
18th Oct 2024 (14 weeks ago)
J Brown
So far so good..... Read more
5th Oct 2024 (16 weeks ago)
M Kelly
I recently had the pleasure of working with Lavinia, Jess & Lewis from Foxtons during the process of buying our new home, and I am very satisfied with the experience. From start to finish, they were incredibly supportive, always keeping me updated and informed at every step. They were always at hand to answer my many questions (and trust me I had lots as it was a complicated process) , they always were incredibly professional & polite.... Read more
Buyer
26th Sep 2024 (17 weeks ago)
T LI
An untrustable agency. They will not protect your right even unilaterally broke your tenancy agreement with no reason.
My case is : after 5 days of the end of my letting agreement, they sent me an email to notify me that my tenancy agreement was early terminated 10 days before the natural end day and applied charges to my deposit.
The reason is Foxton started another tenancy agreement with a new tenant which had 10 days overlapped with my leasing period.
They did this action so as to avoid violated government regulations. But they didn't mind violating their clients' agreement.... Read more
Tenant
20th Sep 2024 (18 weeks ago)
H Elizabeth
Rooheen from Foxtons Ealing was an excellent help during our search for a new place to rent in Ealing and surrounding area he listened to exactly what we wanted and showed us a great a selection of properties and even though we did end up going with a property from another agent but Rooheen stood out as a great agent and would recommend him and foxtons to anyone searching in Ealing... Read more
Tenant
19th Sep 2024 (18 weeks ago)
S fayazbakhsh
I am beyond appalled and furious with the disgraceful level of incompetence and unprofessionalism exhibited by this Foxtons branch during our search for a flat. My partner and I were under a tight deadline to move out and instead of making the process easier, Foxtons managed to frustrate us more than anything.
Our ordeal began when my partner found a listing through Foxtons and scheduled a viewing. Instead of the original property, we were redirected to a different flat.
I attended the viewing and was assured by Mo, our assigned agent, that the process would be straightforward. We were told that if we liked the flat, we would apply for referencing through Greenford Quay, pay a holding deposit, and if the referencing fell through, we’d get our deposit back. Mo claimed that they had successfully worked with Greenford Quay before and that everything would go smoothly.
We loved the flat and decided to proceed. That’s when the nightmare began. Despite assurances of a smooth process the referencing process turned into an absolute mess. We were left chasing updates constantly, with no clear answers. Mo, who was fully aware of our tight timeframe, was either completely unresponsive or gave us empty promises to “look into it”. At times, he vanished like a ghost, leaving us in the dark with no idea of what was happening.
Frustrated and desperate, we managed to get in touch with Taj, the branch manager “Allegedly“, hoping for some resolution. He listened to our situation, reassured us that he would personally oversee the matter, and promised to get to the bottom of it. But, true to form, we received no further updates or assistance from him either.
Weeks later, It got to the point where we had to physically visit the letting agency because we were being ghosted by these so-called professionals. When we finally confronted Mo in person, he had the nerve to apologise for being “too busy” to return our calls or texts, and then, to add insult to injury, he blamed the situation on changes in the Greenford Quays referencing department’s management—information that would’ve been critical to know earlier.
As if that wasn’t enough, Mo tried to salvage the situation by offering us a supposedly perfect flat that hadn’t even been listed yet. He promised us a first look at the flat the very next morning. I even rescheduled another viewing to prioritise this one, foolishly trusting Mo’s word. But, predictably, Mo failed us again. Despite promising to send us confirmation and details by the end of the day, we heard nothing until 20 minutes before the scheduled viewing, Mo finally admitted that they didn’t even have the keys to the flat, and it wouldn’t be available for viewing until next week! Instead, he sent us a video and a link to a different flat that was also unavailable.
At this point, our patience was completely exhausted. Not only did we have to endure Greenford Quay’s incompetence, but Foxtons also proved to be equally unreliable and unprofessional. The complete lack of communication, the constant misinformation, and the utter disregard for our time and situation were outrageous.
Foxtons has utterly shattered any confidence and trust we had in them. Mo and Taj have ruined our entire experience, and I can confidently say that I will never do business with Foxtons again. If you value your time, money, and sanity, steer clear of this incompetent branch. They are nothing but a waste of time and energy.... Read more
Tenant
13th Sep 2024 (19 weeks ago)
S Jain
Foxtons Ealing have been very professional and helpful in getting us to move Ealing Broadway area, they have been a very professional estate agent (especially compared to some of the other agencies in the area).
The seller (living abroad) was quite unreasonable however, they conduct themselves professionally and fairly - rather than pushing us on negotiations. We couldn't go ahead with the purchase due to seller being absolutely unreasonable, however, Binaca has been really helpful in keeping us constantly in communication on any new developments and through out this whole process.... Read more
Buyer
10th Sep 2024 (20 weeks ago)
Rajan
Highly recommend this estate agent! Rooheen from the lettings team provided an incredible service from start to finish. We are currently renting with Foxtons and have no issues.... Read more
Tenant
9th Sep 2024 (20 weeks ago)
S Kaleta
Rooheen from Foxtons Ealing has been a great estate agent - helping to find the ideal home and answering all my questions along the way. I highly recommend.... Read more
6th Sep 2024 (20 weeks ago)
J O'Sullivan
Roheen was great! Made the moving process incredibly easy for us and was always available for information and assistance. Would recommend to anyone.... Read more
6th Sep 2024 (20 weeks ago)
G D
Thank you Miriame and Andy from the Ealing Foxtons sales team for selling our freehold house in less than 5 months in this difficult market with high interest rates. Very professional service and always able to bring all parties to a quick solution whenever anything came up. All the best!... Read more
Seller
6th Sep 2024 (20 weeks ago)
R O.
Had a really good experience at Foxtons while searching for a property. I was very pleased to have had Bianca looking after me as she was very patient and accommodating to the many questions I had as a first time buyer. She took time to explain things clearly to me and provided me with the relevant guidance and information relating to the properties we visited. I am very grateful for her precious advice and professionalism as it positively impacted my experience.... Read more
Buyer
4th Sep 2024 (20 weeks ago)
J Sohotra
Buying my property from Foxtons was an amazing experience! The agent Bianca was very professional in her job. And she worked very well on negotiating a deal between me and the seller, where both parties were happy with the deal . When upon collecting the keys to my new apartment, I was greeted very nicely by the office staff and keys were given to me in a box with a card saying congratulations. Overall I was delighted with the service.... Read more
Buyer
29th Aug 2024 (21 weeks ago)
R Allcock
While I was looking for a rental property, Adam at Foxtons Ealing provided great service from the start. With other agents, I’d met them at the property and had to make my way there on foot. Adam lined up 3 properties to view at a time that suited my schedule and went above and beyond by driving me to see them in his car. Not only was he friendly and informative, he was highly knowledgeable about the area.... Read more
3rd Aug 2024 (25 weeks ago)
C Carl
Thank you, Juliano De Conto, who is the best agent I have ever met. He has been consistently updating me with new property options for almost three months, and all of those property are of high quality. Most agents stop providing information after a week of inactivity, but Juliano's dedication and passion for solving our problem and meeting our requirements have been exceptional.... Read more
30th Jul 2024 (26 weeks ago)
J Acosta
Estoy muy agradecida con Rooheen de Foxtons, Ealing. Me ha ayudado mucho durante mi búsqueda de vivienda en Londres. Ha sido muy atento y comunicativo, siempre dispuesto a atender mis llamadas y contestar todas mis dudas sobre el proceso. Quiero destacar que ha sido realmente comprensivo y que siempre mostró interés en nuestro bienestar. No nos presionó para firmar un contrato ni fue insistente en que eligiéramos una casa rápidamente.
Tuve una mala experiencia previa con otro agente, y sinceramente valoro que Rooheen no intentara presionarnos para tomar una decisión apresurada. En todo momento, nos recordó que lo importante era encontrar una propiedad ideal para nosotros.
Gracias, Rooheen. ¡Ojalá podamos volver a trabajar contigo en el futuro!... Read more
25th Jul 2024 (6 mo. ago)
V Ragozina
I'm really grateful Juliano from Foxtons, we had few viewings in the area, and I found a perfect place, he was very responsive and helpful from beginning till the end of the deal, all they time agent and Foxtons team was in contact with me, so I really can recommend them... Read more
24th Jul 2024 (6 mo. ago)
I Byrne
My partner and I are currently looking for a property. We recently put an offer on a property with the help of Bianca. Unfortunately we did not manage to secure the property but I have to say it was a very positive experience thanks to Bianca. She was more than willing to offer her knowledge on the property and anything she didn't know, she took the time to find out for us. Bianca has an approachable, kind and helpful attitude and was very accommodating to our timings. I would also like to say that she has been very punctual and respectfully communicative without over doing it which has often not been my experience in the past with estate agents. She is a real asset to Foxtons and the best person we've dealt with so far in this endeavour to buy a property. Thank you for making what is quite a stressful process, a much more enjoyable experience.... Read more
Buyer
24th Jul 2024 (6 mo. ago)
R SIDOUMOU
A big thank you to Bianca and Miriame, who were responsive and attentive and gave my case a lot of importance. They did their best to answer my questions and gather what I needed to complete the transaction
Will definitely recommend them!... Read more
24th Jul 2024 (6 mo. ago)
C Chris
Just sold our flat in Northfields through Foxtons. Miriame and Jess were so proactive and communicative throughout and their expert advice and liaison between buyer and seller ensured a successful outcome for all involved. Thanks Miriame and team!... Read more
Seller
21st Jul 2024 (6 mo. ago)
K E
We have recently completed a purchase through Foxtons and have been so impressed with Andy. He has been incredibly helpful and communicative. There were quite a few stumbling blocks (none of which were down to Andy/Foxtons) and I found Andy to be excellent at keeping me up to date with developments and also realistic about next steps. As the purchaser rather than the seller I felt Andy really went above and beyond to support this move and make what can be a very stressful time, as stress free as possible. Thank you so much Andy!... Read more
Buyer
19th Jul 2024 (6 mo. ago)
L Bugler
5* Service. I cannot recommend Foxtons Ealing enough. Manager Miriame, Andy and Bianca went over and above. Our house went on the market in the 2nd week in January, and after numerous viewings a day, it was sold within the week, above the asking price. They were then on hand to answer every query immediately and keep on top of the sale to make it a relatively stress free move! Thank you.... Read more
Seller
10th Jul 2024 (6 mo. ago)
X Li
I was earlier looking for a new property to rent. Rooheen helped me a lot. He understands my requirements and introduced various options for me to consider. I’m a quite picky person when it comes to renting but he was always passionate and willing to show me around different properties. Great experience overall.... Read more
Tenant
5th Jul 2024 (6 mo. ago)
S Sharma
Special shoutout to Juliano for persevering through our process of property search. We were looking for a decent space 2 bed 2 bath pet friendly flat. Juliano understood our requirements and helped with viewings of several potentially suitable places. He was very proactive in identifying and arranging viewings.... Read more
28th Jun 2024 (6 mo. ago)
J Beard
Recently completed the purchase of my first home with Foxtons, and I would be very happy to work with them again. Andy was my point of contact and was excellent at responding to my many questions and at keeping me informed throughout the process! He really helped to make the whole experience far smoother than I was expecting.... Read more
Buyer
27th Jun 2024 (6 mo. ago)
R Mercer
We are so grateful to Andy Hoad at Foxtons, Ealing, who has been a tower of strength, dispensing wisdom based on years of experience in a calm, considered and thoughtful manner. House moves are stressful whether you are buying or selling or both and I doubt we would have got to this point with our sanity intact if it had not been for Andy's guidance. Quite frankly he has been absolutely wonderful and we would recommend him without any reservations whatsoever. He didn't put a foot wrong at any point in the whole process. Definitely worth the fee!... Read more
26th Jun 2024 (6 mo. ago)
F Lion
BACKGROUND: Several years ago my family had a property to sell. Initially an agent with a low % fee was selected to market the property. This, however, turned out to be an unwise decision as both the viewings, & offers received, were very low. After terminating the contract with the initial agent the family selected Foxton’s (Hounslow) who did an excellent job and achieved a successful sale.
TODAY: When putting my own property up for sale I again selected an agent with a low % fee to market it. Again, this turned out to be an unwise decision. Critical information I had provided to the agent, multiple times!!!, had not been passed onto the buyer they found. This resulted in the buyer pulling out of the sale.
ENTER: Foxton’s Ealing. After the dismal failure of my initial agent I engaged Foxton’s in Ealing. Right from the start of my conversation with Miriame I had great confidence that the sale of my property was in good hands. I provided Miriame, & her team, with exactly the same info that I had provided to my initial agent. The difference ….. Foxton’s made sure every potential buyer was fully informed.
THE STATS: Foxton’s conducted twice as many viewings as my initial agent did, in the same number of weeks!. Not only that, they also achieved a higher offer price.
THE EXPERIENCE: As this was the 1st time I was selling my own property (leasehold with a share of the freehold & some outstanding major works due) I was a little unfamiliar with some of the intricacies of the sales process, all of which Foxton’s (Andy) took the time to explain to me.
FOXTON’S PEOPLE: A huge thank you & shout out to Miriame & her team in Ealing - Bianca Prozsa, Jessica Wolfe, Rhiannon Jenkins for the many viewings. A special thank you and shout out to Andy Hoad not only for the many viewings, but also for the offers received, & the progression to a successful sale.
CONCLUSION: A very positive experience and well worth the higher % fee charged for their services. I am very happy.... Read more
Seller
13th Jun 2024 (7 mo. ago)
L Clarke
Had a bad experience with Foxtons Ealing in Feb this year. I turned up to two viewings with the Agent to find that one of the properties had already been let by another agent. The tenant was physically in the property when we turned up - very awkward. Saw a second property and was rushed into making an offer to then be told that that property had also already been let by another agent when I had viewed it. Obviously, they're not very on top of their admin.
I then made an offer for a different property which was accepted, paid the deposit and months rent in advance, signed the contract was given a move in date to then be told a couple of weeks before my move-in date that the landlord had pulled out. They gave me my money back quickly and were very apologetic, at least.
I ended up getting a property through a different estate agent with no issues at all. Attempting to go through Foxtons turned out to be a waste of my time.
I got the impression that they rush everything from advertising properties, getting potential tenants to make offers and getting landlords to accept said offers with none of the parties being 100% happy. They were very nice people but clearly not very organised/competent.... Read more
Tenant
23rd May 2024 (8 mo. ago)
Y Khatib
Great experience helped out by showing multiple properties and being very responsive and patient also can provide solicitors and brokers if needed . ( special shoutout to Bianca)... Read more
Y Jabro
I would like to express my gratitude to Bianca she managed to sell my flat at minster court her perseverance and dedication are excellent I was really lucky to have her as my selling agent I highly recommend her and hope her all the best in her private and professional life... Read more
Seller
9th May 2024 (8 mo. ago)
B Roy
My wife and I are immensely grateful to Adam and Bianca for their hard work, commitment and perseverance in selling our property. It has been a truly positive and rewarding experience. Thank you once again for your exceptional service. We will always recommend you to anyone in need of a top-notch real estate agent. You have truly exceeded our expectations and we are sincerely grateful for everything you’ve done.... Read more
Seller
7th May 2024 (8 mo. ago)
D Unkovski
After two years of unsuccessful attempts to sell my flat in Ealing through other real estate agents, I have decided to appoint Foxtons Ealing. It took only a few months for their agents Andy Hoad and Bianca Prozsa to find a buyer and conclude all necessary transfer arrangements. Extremely accurate and professional. I highly recommend them to any prospective sellers.... Read more
Seller
2nd May 2024 (8 mo. ago)
Tim
I had a very bad experience with Fixtons Ealing. The property viewings took place in a hurry. Even in the office when I placed my offer, my booked estate agent had to leave for a different meeting. I paid a holding deposit, didn’t receive the answer from the landlord for weeks (although I was told it will happen within one week) and now I am still waiting for my holding deposit to be refunded. The estate agent doesn’t answer and doesn’t care! I am thinking about taking legal advice!!!... Read more
Tenant
25th Apr 2024 (8 mo. ago)
N Kamel
I had excellent service from bianca she went above and beyond and was very helpful.... Read more
18th Apr 2024 (9 mo. ago)
A alhusainy
I would like firstly to thank Mr. Chris Cooper From Foxtons Ealing Broadway. As I was looking for my first property to rent in the UK, many agents other than Foxtons did not go any further with my case as my referencing details are not ready and Foxton’s and particularly Mr. Chris helped me a lot to get all these details done and now I am happy with my new property.... Read more
Tenant
10th Apr 2024 (9 mo. ago)
Y Fouda
Great service from viewing to completion. Thank you Bianca and Miriame for your hard work and your patience.... Read more
Buyer
8th Apr 2024 (9 mo. ago)
J Relph
I would just like to express my appreciation around Juliano's work identifying and securing a short term let for my family and I.
I know short term lets are hard to come by in this area and are traditionally expensive. However, Juliano has secured a competitively priced flat in our desired location at Luminosity Court, West Ealing. Juliano's commitment and clear communication in the process has been hugely appreciated and has made the transaction seamless and with minimal stress.
Thank you, Juliano!... Read more
Tenant
22nd Mar 2024 (10 mo. ago)
Z Dabbagh
Absolutely not professional... Several contacts with no answers. Contradictory messages. Absolutely, the worst experience I har from estate agents especially when giving contradictory decisions throughout the process. The agency should absolutely check the qualifications of their employees... Read more
20th Mar 2024 (10 mo. ago)
N Luo
I am extremely satisfied with Rooheen from Foxtons, his exceptional customer service is amazing. I did not drive when we are looking for apartments, Rooheen was happy to drive us around the palces and eager to explain the marketing and locations. Also, Rooheen is super friendly and approachable; I asked him to send videos when I was unable to view the apartments. I would like to recommend my friends and others to reach Rooheen anytime.... Read more
12th Mar 2024 (10 mo. ago)
J
Tom, thank you ever so much for all your amazing support and advice. The team at Foxtons has been brilliant especially you!... Read more
9th Mar 2024 (10 mo. ago)
N Frugoni
I had the pleasure of working with Adam Rharib from Foxtons, and I'm extremely satisfied with the exceptional service provided. As a software engineer, attention to detail is crucial for me, and Adam demonstrated this skill exceptionally well.
Adam took the time to thoroughly understand my specific requirements, showing me only properties from Foxtons that precisely matched my criteria. His thoughtful approach extended to providing honest opinions and valuable advice about each place, allowing me to make well-informed decisions.
Throughout the entire process, Adam's professionalism and dedication were evident. His in-depth knowledge of the rental market, coupled with his considerate guidance, made the search for a new place not only efficient but also enjoyable. He went above and beyond to ensure I found a place that not only met but exceeded my expectations.
If you're in search of a letting agent from Foxtons who combines expertise with genuine care, I highly recommend Adam Rharib. Thanks to him, the entire process was not only seamless but also enjoyable.... Read more
Tenant
8th Mar 2024 (10 mo. ago)
J Bono
I would like to take the opportunity to use this email to express my gratitude for Adam Rharib of the Foxton Ealing office.
I had the chance to liaise with him in the absence of the manager and I thought he maybe was the Assistant Manager.
Adam always kept in touch with me and provided me with constructive feedbacks, he has a great market knowledge, I like his approach, he is confident but not pushy.
He gave me really constructive advice on how to market the property, also in terms of price and gave me hope in finding soon a suitable corporate tenant for my flat.
Adam was really able to build my trust and I wish him the best success to be able to rent my flat to a great corporate tenant.
Thank you Adam! Keep it up with your hard work... Read more
Landlord
6th Mar 2024 (10 mo. ago)
C Stallworthy
I’d like to say to anyone concerned that Miriame at Foxtons was quite simply AMAZING.
She really does go above and beyond in order to see the house sale go through as smoothly as possible .
So Thankyou mirriame . I’ll msg you at some point re somewhere for me to purchase .
A wonderful really lovely woman . ????????????
Christine tarnowska x... Read more
Seller
8th Feb 2024 (11 mo. ago)
M Aljoundi
While we are still in the process of finding the right accommodation, I couldn't wait to express our gratitude for the ongoing support and dedication of Mohammad from Foxtons. Despite the challenges of our search, Mohammad's commitment to ensuring we find the perfect fit has been unwavering. The professionalism and attentive service provided by Foxtons, have not gone unnoticed. Thank you, Foxtons. Highley recommended.... Read more
20th Jan 2024 (1 year ago)
B Nolan
Thank you to Bianca for helping me with my search. The service I received was polite & professional and I was shown properties that were specific to my requirements.... Read more
19th Jan 2024 (1 year ago)
E Schulz
Miriame and Andy were great in helping us sell our freehold house in Pitshanger. They kept us informed and helped navigate any issues that needed to be resolved. They both know the market and always have good advice. Foxtons was the third agent we went with and they successfully sold the house when others couldn't in a difficult market at the time.... Read more
Seller
15th Jan 2024 (1 year ago)
M Kazemi
Rooheen at Foxtons was very friendly, helpful and patient with us. He's your definite go-to guy.... Read more
15th Jan 2024 (1 year ago)
M Felstead
In August 2023 I put my Ealing town house on the market with four estate agencies including Foxtons. Over the next three months (when mortgage rates were very high) there were 52 viewings, 31 of which came via Foxtons alone. Their introductions brought about an offer which I accepted and resulted in contracts being smoothly exchanged after only nine weeks despite the Christmas break during which our solicitors had closed their offices.
Throughout the whole process I was very impressed with all of the staff at Foxtons Ealing office who conducted themselves in a very professional manner, especially Miriame and Andy who maintained close communication with me throughout.
Thank you Foxtons. So pleased I appointed you.... Read more
Seller
10th Jan 2024 (1 year ago)
J Christopher
We recently closed on a Freehold home and was very pleased with Miriame, our real estate agent. She was professional and efficient, which was beneficial to our complicated situation as we reside overseas. Thank you.... Read more
Buyer
5th Jan 2024 (1 year ago)
S Siddique
Absolutely horrible experience.The contract doesn’t have standard terms like a break clause so now I am stuck in a tenancy with no flexibility. The agent basically pushed us along and created a ‘scarcity mentality’ and told us ‘we are being too picky’ I would definitely advise you to keep as far away from this agency as possible.... Read more
Tenant
27th Nov 2023 (1 year ago)
A Pérez
Mohammad has been a great agent to work with, always keeping us informed of any new property coming out that could match our requirements. He made us feel comfortable throughout the whole house hunting process. I appreciated the effort Mohammad always made.... Read more
20th Nov 2023 (1 year ago)
E Donati
The agent that assisted me in my search Was Rooheen. Rooheen put a lot of effort in helping my case as it was complicated and highly time sensitive. his communication was great and he did really put a lot of work into helping me. He is the go-to-person for me!... Read more
16th Nov 2023 (1 year ago)
S Narayana
ADAM RHARIB FROM FOXTONS EALING BROADWAY IS SO EFFICIENT & FRIENDLY AND ALL THE STAFFS ARE PLEASANT INCLUDING FREE COFFEES... Read more
10th Nov 2023 (1 year ago)
K Cheng
Rooheen was the agent that helped us in looking for a place to rent. Service provided was exceptional and he would always reach out to us whenever a new property came on to the market that matched what we were looking for which you don’t get too often.... Read more
Tenant
30th Oct 2023 (1 year ago)
V Martín
From our first interaction, it was clear that Mo genuinely cared about finding the right fit for me. His dedication and patience made the process hassle-free and efficient. I am grateful for his kindness and professionalism. Favourite agent ;)... Read more
23rd Oct 2023 (1 year ago)
K Photography)
Rooheen was an amazing agent, we had the pleasure of working with him to find our rental property. Given our specific requirements, he was very patient and showed great knowledge in getting us the right place. He made us feel like a priority, and his passion for finding us a good place really paid off. Thank you very much and also would completely recommend him to anyone who wants to find their perfect place.... Read more
Tenant
22nd Oct 2023 (1 year ago)
S Chung
Rooheen is the best agent I came across in London, fast efficient and professional. He understands my requirements and get the options that meet us. Thank you very much for help and I will definitely recommend him to anyone.... Read more
19th Oct 2023 (1 year ago)
A Patel
I had a fantastic experience working with Rooheen. He was extremely helpful and knowledgeable, guiding me through the process of finding the perfect flat. His dedication and professionalism made the whole experience smooth and enjoyable. I highly recommend Foxtons services to anyone in need of a great agent.... Read more
12th Oct 2023 (1 year ago)
M Robertson
I’d like to greatly thank Rooheen for his help. He was very friendly, to the point, and enthusiastic, offering great service as a whole.... Read more
8th Oct 2023 (1 year ago)
R Siddiqi
I have dealt extensively with Andy Hoad at Foxtons and he provides amazing customer service. He has sold two properties for me and his attention to detail is second to none. He always returns calls and tries to help manage resources within Foxtons, look forward to dealing with him and Foxtons again!... Read more
Seller
3rd Oct 2023 (1 year ago)
G Law
Professional team. Would like to commend Mohammad for his patience and honesty during such a busy season, and thank him for his help in resolving a difficult situation.... Read more
26th Sep 2023 (1 year ago)
K Van
Very helpful and efficient agent! Rooheen helps me a lot during the process, he's definitely trustworthy :)... Read more
26th Sep 2023 (1 year ago)
M Foster
Pushy company.I told them I would not use them Spring 23,they rang me again today.
When I told their agent I was using someone else & that they were pushy I thought his response was unprofessional.... Read more
21st Sep 2023 (1 year ago)
A Foster
My partner and I recently rented an apartment through Foxtons & dealt with Mohammad. Not only did he go above and beyond for us, he listened and made us feel comfortable throughout the whole rental process. I appreciated the effort Mohammad made from start to finish and highly recommend renting through this agency.... Read more
Tenant
20th Sep 2023 (1 year ago)
J nicholls
Really tedious to deal with as a landlord, they never reply to any e-mails or follow up with any tenants, just really difficult to get anything done.... Read more
Landlord
20th Sep 2023 (1 year ago)
C Wang
Rooheen is a professional and responsible agent and showed us a flat in very suitable conditions.... Read more
19th Sep 2023 (1 year ago)
M Massey
View polite and professional team. Helped answer my questions during the offer process and made everything quick and smooth once I’d put my offer in.... Read more
13th Sep 2023 (1 year ago)
E C
Foxtons has the worst customer service once you agreed on anything. I would strongly advice any renter not to work with Foxtons, as they are a nightmare.
Their sales team is alright, polite and everything, but once you agreed on a property, their support team is just the worst and caused me a lot of trouble:
1) They have made numerous mistakes in the contract, I have to check the terms and typos many times. Once they fixed one thing, another thing is wrong, as simple as the correct spelling of the tenants' and landlords' names are only correct in version 8 of the contract.
2) They are heavily leaning on the landlord's side and not helping the tenants. They tried to include law-violating one-direction break clause in the contract for the landlord and only changed it after I have showed them it is against the law.
3) Upon the renewal of the contract, they mistakenly went and informed the council that we moved out and have not informed us that they did such thing, causing our council tax direct debit to be cancelled, and thus resulting in owing the council tax for months and bailiff showed up at our door. Caused months of headaches and huge sum of monies upfront for the bailiff to solves this issue with the council. Foxtons is fully aware that we are still in the property as they obviously did not return our deposit. But they are just this unprofessional to make such low-level mistakes.
4) As mentioned, they are heavily biased towards the landlord. On the dispute with the landlord regarding the deposit, they have not given us a single reply over a whole month after the tenancy ended. But they have continuously communicated with the landlords.
My advice is to go with smaller agencies, as they are usually more professional and dedicated.... Read more
Tenant
3rd Sep 2023 (1 year ago)
L Blackhurst
Terrible customer service and rude... Read more
27th Aug 2023 (1 year ago)
H moosa
I would like to thank Adam Rharib for his help in finding us a flat recently. He worked tirelessly to find us accommodation that suited us and met our requirements. He was always available to contact and was extremely supportive throughout our flat search. I strongly recommend him to anyone who is in need of finding accommodation with minimal hassle and effort.... Read more
Tenant
16th Aug 2023 (1 year ago)
S C
Miriame, Andy and team Ealing couldn’t have provided a better experience with the sale of our flat in W5. They went above and beyond and exceeded our expectations. I wouldn’t hesitate to use them again and highly recommend!... Read more
Seller
15th Aug 2023 (1 year ago)
Michaela
Adam Rharib is your dream estate agent when looking for a property. He managed to show me exactly what I was looking for even in a crazy rental market. Always willing to go above and beyond to find you the perfect property! He’s the first person I’ll be coming back to when I’m next looking for a new home.... Read more
Tenant
12th Aug 2023 (1 year ago)
E Güray
Adam was very helpful ????????... Read more
11th Aug 2023 (1 year ago)
F Redaelli
I had the chance to discuss some properties with Bianca Prozsa from the sales team in a very difficult real estate market trend situation (Q3 2023) behind any expectations around the UK. She has been very professional, calm, patience and intelligent. I've rarely met young talented people with this attitude and values in many years of entrepreneurship, that will definitely only bring great future career development.... Read more
10th Aug 2023 (1 year ago)
Y Fallahi
In few words AMAZING, STRAIGHTFORWARD & HONEST STAFF. Here is my little side story finding my new home, I have spent over two weeks with “RSK” to rent a one bed flat, after viewing a place I have submitted my offer same amount of the asking price, later on I was told landlord not responding, after chasing for two days, I was told they have received many offers and if I want to increase my chance for approval first of all need to increase my offer (offer higher than asking price) and lock yourself into 48 months break. Which I did that.. then days after days no response, then I was told the landlord decided to give the property to another letting agency. Which was complete waste of time! After all I gave up with RSK and visited Foxtons, in same day I have viewed several properties which was in area of my interest and singed my tenancy contract with an absolute zero hassle, I was also offered free transport for viewings, and beverage whilst I was in the office. Foxtons also uses one of the lead and trusted referencing agencies where all your personal/sensitive information kept safe with brilliant customer service line. Massive thank you to Adam and Danielle & Izzy (who introduced me to Foxtons)... Read more
Tenant
25th Jul 2023 (1 year ago)
P Lam
Rooheen is the best agent! He is so professional in finding a right home for me, his offers always come with surprise! I was impressive his recent proposed Propety to me! This property’s value is more than it’s asking price.... Read more
Buyer
24th Jul 2023 (1 year ago)
D Yaniv
It was a pleasure to use Ibrahim's services. Ibrahim helped us tremendously, we could see that he really cares, he is very professional and easy to communicate with.... Read more
18th Jul 2023 (1 year ago)
L Lah
Mo Hameede at Foxtons was super reactive and professional in helping us to find a house to rent. Really appreciated his flexibility and availability at a moment's notice. Thank you, Mo!... Read more
Tenant
7th Jul 2023 (1 year ago)
L Mosavi
Adam Rharib was amazing. He found me and my husband our perfect place in under a week! He listened to all my deal breakers and must haves. It was our first time renting and he couldn’t of made it easier for us for our first experience. He was always in great communication and doesn’t waste any time. He is very professional and great at his job. Always letting me know when there is viewings available straight away. I couldn’t recommend him enough! I will be going back to him for sure, whether he is still at Foxtons or not. Thank you Adam!... Read more
Tenant
30th Jun 2023 (1 year ago)
J Kwan
Thank you so much for your great help with Mohammad, Ealing Branch!
I will recommend your service to all my friends if they are looking the property in London:))... Read more
21st Jun 2023 (1 year ago)
A modh
Poor customer service, especially with Mohammad and his manager Andrew.... Read more
12th Jun 2023 (1 year ago)
M Donzelli
Adam Rharib has been wonderful!!
I have been searching for months for a flat to move and Adam has never given up! He listened carefully to everything I was searching and the requirements for the ideal flat for me. He has always been kind and friendly, letting me know whenever there was something available for viewings! He managed to make the process to find a flat in London in this period less of a nightmare! Would definitely recommend to ask for him, thank you Adam!... Read more
17th May 2023 (1 year ago)
DanDanDan?
I recently worked with Mohammad Hameede, and I can't say enough good things about his service. He was incredibly professional, efficient, and well-prepared, which made my experience truly amazing.
Right from the beginning, Mohammad impressed me with his knowledge and readiness. He knew a lot about the local real estate market and guided me through the process with expertise. He made sure I understood everything and gave me helpful advice to make smart choices.
What really stood out about Mohammad was how quickly he got things done. He handled all the paperwork, appointments, and communication without any delays. He took charge of everything and made sure everything went smoothly and on time. Mohammad's dedication to providing great service was clear, and it made the whole experience stress-free and enjoyable.
Overall, I am extremely grateful for the amazing service I received from. He was professional, efficient, and well-prepared, surpassing my expectations. I highly recommend Mohammad's services to anyone looking for an exceptional state agent.... Read more
17th May 2023 (1 year ago)
M Ang
I had the pleasure of dealing with Rooheen Ebrahimi during my property search in London recently. Nothing was too much trouble for Rooheen and I felt assured with his professionalism and interactions during the few intense weeks - he understood my requirements and worked effectively to secure viewings and provided advice on securing offers. I am thankful for the support provided. You will be in a safe pairs of hand with Rooheen. Thank you.... Read more
14th May 2023 (1 year ago)
N ncv
My journey to the first flat in London was accompanied by Chris Cooper, an agent at Foxtons. It was a limited time frame for the apartment to be found and it had to meet quite a bit of my requirements. Chris took things seriously, filtered the best options and organised plenty of viewings in a short period time. I can characterise Chris as a reliable and thrusful agent who knows the market. Great experience!... Read more
8th May 2023 (1 year ago)
H P
Fantastic renting experience through and through. Adam Rahrib is a real MVP!
Helped us find the right house, an excellent online platform for online agreement registration, hassle free handover.... Read more
Tenant
7th May 2023 (1 year ago)
E H
Mohammad Hameede was my letting agent and he was incredible. Very friendly and really made the extra effort to help us find our new home.... Read more
Landlord
27th Apr 2023 (1 year ago)
T Depascal
Adam from the Eailing Broadway branch, did everything possible to get me and my family a home. He really cared about what we needed, great chap. Thank you Adam... Read more
25th Apr 2023 (1 year ago)
J Adams
Juliano is simply one of the best agents at Foxtons I have dealt with. He is very professional and knows his job so well. He successfully got me into a beautiful one bedroom flat and the entire process was smooth and quick! Juliano gets five stars from me!!... Read more
Tenant
20th Apr 2023 (1 year ago)
F Simion
I am pleased to write a positive review for Foxtons Ealing Estate Agents, specifically for Rooheen Ebrahimi, who assisted us in finding a rental property. Despite our initial reservations about dealing with a large, national agency, Rooheen's friendly and helpful approach put us at ease.
Rooheen's local market knowledge was exceptional, and he provided us with valuable advice and guidance throughout the process. He took the time to understand our requirements and was always available to answer our questions promptly.
Rooheen's professionalism and excellent customer service were outstanding. He kept us informed at every stage and was patient with our queries. We greatly appreciated his honest and straightforward advice.
Overall, we highly recommend Rooheen and Foxtons Ealing Estate Agents for their exceptional service. Thank you, Rooheen, for your help in finding us the perfect property.... Read more
Tenant
18th Apr 2023 (1 year ago)
K McKenzie
Juliano in lettings is fabulous. Really attentive - and I really appreciated all of his efforts in my flat search. Definitely recomend... Read more
5th Apr 2023 (1 year ago)
K barboza
I was so impressed with Foxtons' service! I had to find a flat quickly to move asap and I managed to do so thanks to the help of Chris Cooper. He was so nice and understanding. He showed me the perfect flat for me before it was even online because he knew I was in such a rush. Once I put the offer, he made everything possible so that the landlord would accept me with my small dog, even though he wasn't accepting pets. I moved in two weeks after viewing the flat! I am super grateful to Chris for his caring attitude and prompt help :)... Read more
Tenant
27th Mar 2023 (1 year ago)
P Donaldson
Miriame at Foxtons Ealing helped us with a really tricky sale of our flat. Through all the issues and finding several buyers, Miriame stayed positive, helpful and communicated well throughout. Thank you Miriame and if I ever need an agent again you will be my first call.... Read more
Seller
22nd Mar 2023 (1 year ago)
P Dit
Rooheen Ebrahimi from Foxton was instrumental in helping us to find a new house. He shared with us multiple floor and spent quality time in finding house for us.... Read more
21st Mar 2023 (1 year ago)
P S
Rooheen Ebrahimi showed me good houses to rent. Though I ended up finding a different home, he was patient in showing me a lot of options. I recommend this agency for finding a rental home.... Read more
Tenant
13th Mar 2023 (1 year ago)
M cheuk
I have just completed my searching for a rental apartment in the Ealing area. As a newbie to this country, I was blessed to have Mr. Juliano DeConto of Foxtons who patiently guide me through all the procedures of the rental process, and found me properties to view according to my needs and likes. He never rush me to make decisions and always helpful with any questions arise during the process. Always response to my emails, phone calls or text messages promptly. I have no hesitation in recommending him to anyone who is looking for a reliable agent in the real estate market.... Read more
Tenant
2nd Dec 2022 (2 years ago)
A Y
Even though I didn't rent a property through them (really bad housing market right now) Adam Rharib was very helpful to me while I searched. Thank you Adam! I appreciated your help very much.... Read more
21st Nov 2022 (2 years ago)
I Laptev
Recently I’ve had a hectic time finding a new property for myself and my wife that can accommodate all our needs, but within the first week of our search Adam Rharib was able to find our perfect home. He was very efficient and informative, very professional agent who listened to what we required and delivered within the same morning. My best experience with a real estate agent to date.... Read more
Buyer
17th Nov 2022 (2 years ago)
J Ely
In my opinion a professional estate agency should vet the quality of landlord they advertise for. I have had a terrible time with a sub standard landlord who has left me without a functioning toilet for 9 weeks. Probably even more significant is the gas safety certificate that expired two months ago. I believe this to be illegal. I have contacted Foxtons on four different occasions to ask for help. I have always spoken to polite young people who promise to follow this up and call me back. No one has ever called me back. They clearly wash their hands of any responsibility as soon as the fee has been collected despite having a duty of care to the tenants. I have now raised these issues with the local council and the Health and safety Executive.
I will now attempt to contact Foxtons at a more senior level and raise a complaint.
Please take my experience into consideration when deciding which estate agency to use.... Read more
Tenant
16th Nov 2022 (2 years ago)
D patel
Perfect for quick renting search. Adam Rharib was really kind and helpful. He understood my requirements and accordingly showed me the properties. I got to visit and finalize property that isn’t listed on any other sites. Best part is the referencing turn around time. I moved in within 7days.
Usually, everyone looks for service untill they have it. Team at foxtons particularly Adam handholds and connects frequently with us after we moved in to speak freely about any issues. Best agents in the town gotta be here.... Read more
Tenant
14th Nov 2022 (2 years ago)
D D
I have just completed on a sale with Andy Hoad who has been absolutely brilliant.
It was a long and complicated sale yet Andy was always very, VERY patient and professional while dealing with a very stressed first time buyer (me) and what seemed to me like an equally stressed seller.
His extensive knowledge and expertise is truly impressive… on top of this he’s a really nice guy!
I am also sure he’s a great role model and leader to his team.
Thank you Andy for all you have done for this to happen. I can’t recommend Andy enough.... Read more
Buyer
2nd Nov 2022 (2 years ago)
M El-Hasnaoui
DO NOT USE THIS COMPANY!!, they will take your deposit, give you false hope and at the end, no flat and no deposit, its been 4 weeks and I am chasing everyday. Poor customer service, THIS IS A COWBOY COMPANY.... Read more
Tenant
20th Oct 2022 (2 years ago)
J Mungfaengklang
I dont usually do review but just wanna say a massive thank you to Hoeda! She have been truly AMAZING helping us found ours fantastic flat and also been very patient with us with all the questions we needed answers. Hoeda super friendly and with a great personality you definitely wouldn’t be disappointed if she is your agent.
Thanks again
Jamie, Selma & Elvis... Read more
Tenant
23rd Sep 2022 (2 years ago)
K Lau
Hoeda Sharif of Ealing Foxtons was extremely helpful and nice. She took video of flats to enable distance viewing.... Read more
23rd Sep 2022 (2 years ago)
N Viswalingam
It has been a great experience working with Miriame Eshtehardi and her colleague Ramshey Khan on the recent sale of our property . Miriame has gone above and beyond the call of duty in helping my wife and I close out what was a rather complicated transaction. She showed calm, astute judgement and persistence in ensuring that the eventual buyer was able to complete the necessary steps for the sale. She worked well with our solicitor and ensured that, as sellers, we were always on top of things. So Miriame did not just find a buyer for us at the right price, she worked hard over many months to make the sale happen! Thank you Miriame, and thank you Ramshey for being such an able support to Miriame and us.... Read more
Seller
14th Sep 2022 (2 years ago)
I V
Completely unprofessional and disrespectful. When I got a flat from them I was very pleased with the agent (Amy) that was helping us out.
Closer to the end of the tenancy they (various agents) have clearly shown they do not care about their clients. 3 months in advance they started spamming me with calls and emails about the end of the tenancy and potential viewings with no notice. I had explained them that our jobs involve a lot of working from home and meetings but it didn't make any difference. Leaving aside that we would have to make arrange to .ove our dog out of the flat as he is anxious around strangers. Agents like them selves are the only reason that rents go up uncontrollable as all they care about is their commission.
By the way @foxtons when you want to play the contract card make sure you at least have read it.... Read more
Tenant
7th Sep 2022 (2 years ago)
DSV29
During desperate times in our search to move, I got in touch with Hoeda Sharif at Foxtons who had some great recommendations on properties for me to view. She had great ability to understand the motivations and requirements regarding my search just over a couple of phone calls. We’ve placed our offer and have our fingers crossed… Although highly unlikely due to market conditions and the overwhelming interest in the properties we’ve viewed. Still hoping for the best. Thanks once again for your help Hoeda!... Read more
4th Sep 2022 (2 years ago)
deliveruth
The Foxtons Ealing Team has been really helpful with our house search. They were really organised when it came to facilitating our viewings, and helping us understanding the entire lettings process.
Hoeda especially has made the house hunting feel a lot less stressful than it has been, by taking the time out to bring my housemate and I around to seeing different flats around West London, and giving us really good suggestions and advice. She was honestly one of the kindest agents we've encountered, and we're grateful for her sincerity when it came to helping us find the right places within our budget!
We would love to continue working with her and the Foxtons Ealing Team to finding the best fit for us :)... Read more
31st Aug 2022 (2 years ago)
H leung
Foxton is a top estate specialist which help me and my family in finding unit. Rooheen is very helpful and show us number of unit in west london and provide useful advice for our information. I highly appreciate his effort in helping us finding our unit... Read more
20th Aug 2022 (2 years ago)
Anon
Foxton's Ealing property management team has one brain cell and it bounces around depending on the situation. Literally one of the worst companies I have ever dealt with. Slow, unprofessional, don't do anything and expect you to do just do their job for them. I might as well be on Foxton's payroll at this stage. Not recommended. Avoid at all costs!... Read more
19th Aug 2022 (2 years ago)
Z Raadsato
I was so impressed with the level of professionalism Milly Churchill has, she is so friendly, energetic with great customer service. I will definitely choose foxton again in the future.... Read more
12th Aug 2022 (2 years ago)
C Vanrapenbusch
Rooheen was very professional, going out of his way to help us find our next new home. He understood our needs and found us a place that accommodated them, giving great customer service. We would definitely recommend.... Read more
11th Aug 2022 (2 years ago)
A Stafford
Thank you so much to Rooheen for being so helpful and proactive in our search for a property! Rooheen, along with his manager Andrew, secured an accepted offer for us in one day. We are very happy and impressed with Foxtons!... Read more
Buyer
10th Aug 2022 (2 years ago)
E Wu
We highly recommend Juliano! We couldn’t find our new place without Juliano’s help. Specially thanks to Juliano giving us great viewing experience.... Read more
31st Jul 2022 (2 years ago)
M Urquijo
I contacted this agency when looking for accomodation in London.
Rooheen called me to offer me a good choice of suitable places.
He drove me around in his car to view the properties, which was so easy and quick for me.
He took into consideration my opinions and adapted the search accordingly.
Thank You so much Rooheen for your friendly, profesional and kind support in my search, you made looking for accomodation very easy.
It was nice meeting you and get allí the profesional advice you gave me.
Thank You!!... Read more
27th Jun 2022 (2 years ago)
S Thomas
Very good... Read more
17th Jun 2022 (2 years ago)
N Gavin
Juliano helped my partner and me find our first place together, he was so personable and approachable, always on hand to help and answer questions. He made the process so quick and easy to navigate - would definitely recommend!... Read more
6th May 2022 (2 years ago)
Z Wrey
I am not usually a big fan of estate agents but Juliano did an excellent job. I felt like he really listened to what we were looking for and shared suitable properties only. His advice felt genuine and he was patient and professional throughout to find us something appropriate. Thanks!... Read more
11th Apr 2022 (2 years ago)
J YUEN
Big thank you to Mr Chris Cooper. With his help, I & my husband could rent an ideal apartment which could 100% fit to our requirements. We greatly appreciate for his professional service that the process was smoothly completed. Perfect !... Read more
Tenant
6th Apr 2022 (2 years ago)
S Bhagat
Very professional approach towards customers.
Compliments to the whole team and specially Nikita for delegently pursuing prospective customers.... Read more
25th Mar 2022 (2 years ago)
A AlKalbani
Foxtons are amazing. Their relentless focus on client experience is outstanding. They always ensure quality and comfort of their clients.
I highly recommend reaching out to Juliano DeConto at the Ealing Branch. He is always punctual, professional and honest; traits that are becoming rare in todays world.
Thank you Foxtons... Read more
17th Mar 2022 (2 years ago)
P Goncalves
Can't thank Juliano enough, showed us several properties always with a positive attitude, very dedicated and patient. Thank you.... Read more
16th Mar 2022 (2 years ago)
B Potts
it has taken 3 months to get a bathroom repaired and is still not fixed! They charge high cost for rent and leave you completely in the lurch... Read more
Tenant
23rd Dec 2021 (3 years ago)
A Berggren
Chris Cooper was fantastic in helping me and my girlfriend finding a new place that really fit us. We were able to get first access for a viewing very quickly and help us with our questions as new home-owners. Very professional and tenacious help that made our experience less stressful.... Read more
Buyer
20th Nov 2021 (3 years ago)
A Kalmbach
Chris Cooper has been amazing in helping us find a new place! We gave him a less than 24-hour deadline to find us a new place to live due to a bad experience with our past landlord. He was able to find us a place, finalise the tenancy agreement and give us the keys, all within 8 hours.
He was a lifesaver and without him and his professionalism we would have been homeless. Working with him was amazing, he is extremely professional, efficient and hardworking.
We full heartedly recommend him if you ever looking to rent. We would like to say a huge thank you to Chris for finding our new home!????
Sincerely,
Alex, Marat and Kamila... Read more
Tenant
5th Nov 2021 (3 years ago)
I Bhc
I called more than 10 times to request updating the information about our tenancy in the system. They do not communicate with each other. No words for this branch, very disappointed. Only person name Kalypso is reliable. Hoping this review will make someone update the system and stop us from receiving emails about not paying the rent which we do!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. Thanks... Read more
Tenant
29th Oct 2021 (3 years ago)
C B
Crash, bang , wallop! Foxtons did a brilliant job renting my flat out within a week. Excellence in action. Thanks guys and gals.... Read more
Landlord
19th Aug 2021 (3 years ago)
S Ditchfield
The team was very helpful and helped me find a home for my masters program. James helped me figure out what would be best for me and was available to answer all of my questions. I was able to see all of the properties virtually, which helped tremendously. It helped put my mind at ease, especially as someone moving into England. It was a great experience overall.... Read more
Tenant
23rd Jul 2021 (3 years ago)
J Llamas)
I really want to commend Miss Rebecca Bevan from the Letting team for the excellent service. We ended up getting a house with another branch, but Rebecca always had a perfect property to show us. She never tried to hard sell properties that didn't fit our criteria. She honestly has such a lovely personality as well. Such a lovely person, and very professional.... Read more
26th Jun 2021 (3 years ago)
A Thurman
I am happy with the service received from Foxtons. During my property search I have dealt with Nikita and she was always very helpful and kept in touch. At the end, I didnt buy any prperties, but Nikita still kept in touch to see my progress and if I needed any other help. Thank you so much, I am sure I will be back again once I do decide to start looking for properties again.... Read more
13th Jun 2021 (3 years ago)
B Lai
Professional, efficient and kind. I am truly thankful that the staff at Foxtons were able to help me find a property at such a short notice! Property-hunting is such a stressful thing, because of Foxtons the process was less so for me.... Read more
Tenant
26th May 2021 (3 years ago)
C white
Amy McCabe has been helping us throughout our move, She has been amazing, always available and able to help! The process has been Incredibly easy, would recommend!... Read more
14th May 2021 (3 years ago)
H Ariana
Amy McCabe helped me find the perfect place I will soon call my home!! She has been of help with the whole process and replied any questions I’ve had, thanks for making this experience great????... Read more
Buyer
12th May 2021 (3 years ago)
G Mail
Left two messages regarding a property i am looking to put on the market for lettings, however still no call back!! Should be more proactive and bullish, if they want the business. Will have to look elsewhere.... Read more
Landlord
24th Mar 2021 (3 years ago)
Y A
Luke was very understandable and helpful person, he did his best and worked hard .. he deserves 5 stars... Read more
13th Feb 2021 (3 years ago)
A Banerjee
We searched our first apartment through them and were utterly disappointed. I heard that they were quite expensive and professional but our experience was horrible. After paying 5 weeks deposit money and signing the tenancy agreement for an apartment, the estate agent stopped taking our calls or responding to our emails. Right after making the deposit payment, we spoke to Andrew Kaskow (who was handling our case) to remove the flat listing from online portals and he assured us that the flat was ours. However, after a week of no communication, Andrew called to let us know that the owner had rented out the apartment to some other tenant. I am not sure whether it was the owner or the agent who deceived us but we were left stranded in the midst of this pandemic. We had to restart our apartment search again as most of the apartments we had seen earlier and shortlisted were off the market due to delay in placing our offer. I would not recommend Foxtons to anyone.... Read more
Tenant
30th Dec 2020 (4 years ago)
H H.
Good agency, brilliant staff. Particularly, I was really impressed with Luke. He was so helpful with my property search and knew exactly what I was looking for. He's so kind and polite, he can really turn your day around and you'll leave feeling happy. Thank you Luke and everyone at Foxtons!... Read more
22nd Dec 2020 (4 years ago)
Chloe
Dealt with Jessica Fox from the Ealing Foxtons branch on the hunt for a flat. Jess was professional, friendly and incredibly knowledgeable. She made what is often a stressful experience, thoroughly enjoyable. Highly recommend Jess and her team at Ealing Foxtons for all things related to lettings!... Read more
20th Nov 2020 (4 years ago)
K France
I have no complaints, none whatsoever. Angat did an amazing job helping me. I had a smooth move in with no hiccups. Absolutely perfect.... Read more
Tenant
19th Nov 2020 (4 years ago)
R Banerjee
When I was looking for a short term let Foxton's were the only estate agents who got back to me. No other estate agents could be bothered.
When I was also looking for tenants they were very helpful and professional. Even advising me to turn one of their prospective tenants down as they didn't think the references were up to scratch. Hardly the action of mercenaries! Top marks to Angat, Andrew and the team in Ealing!... Read more
Landlord
19th Nov 2020 (4 years ago)
Lumen
Jessica is fantastic, she offers a perfect mix of professionalism and charisma. She made the oftentimes stressful job of looking for somewhere to live much more bearable.... Read more
5th Nov 2020 (4 years ago)
D Croasdale
Very professional, I would recommend to get in contact with Amy McCabe, she help us a lot to find the right property within our budget.... Read more
30th Oct 2020 (4 years ago)
J Card
We have just completed the sale of our flat through Foxtons Ealing, and we were exceptionally fortunate we had the team of Adam O’Leary, Gary Runnalls, and Tony Ikeji on the team. First and foremost, Tony was incredible at showing the flat to viewers during what was a difficult economic period….always passionate, always persevering, extremely friendly, diligent and motivated. On top of that Tony was an extremely personal chap who genuinely took and interest in our families life and needs. We cannot thank him enough for all of his hard work. Secondly, the Covid era made the sale even more difficult and we have to say a massive thank you to the hard work for Adam for keeping the deal alive and moving. Similar to Tony, Adam was extremely personable and took a genuine interested in our lives and the need to move. Foxtons did what they said they would do – bring viewers in and sell the property – the bonus was the incredible, friendly, and professional team we met and their hard work. I highly recommend Foxtons Ealing if you are considering selling your property.... Read more
Seller
11th Aug 2020 (4 years ago)
J Gorasia
Excellent service.
We had 3 houses which Foxtons marketed and were all let within 2 weeks.
Team led my Andrew Kaskow performed exceptionally. Thank you Andrew, Emma, Ryan... Read more
Landlord
21st Jul 2020 (4 years ago)
C Aguiar
Angat from the lettings department recently went above and beyond in our property search. During the COVID-19 lockdown, many letting agents were unresponsive, but Angat did everything to try and find us a property.
We put in a few offers through Angat, which unfortunately were not accepted due to us having a dog, but nonetheless Angat tried very hard each time.
In the end, we did not find our property through Foxtons, even though my husband and I were really hoping that we would so that Angat could earn his much deserved commission.
The service that Angat provided was outstanding and I would definitely recommend him and therefore Foxtons Ealing too.... Read more
26th May 2020 (4 years ago)
L Tsattalios
Process was smooth, helpful at all times and quite fast in processes, while being short-staffed because of the quarantine.
Assisted by Angat Kamboh, I had updates and clear understanding of the process. He even called me to update me about approval of my offer on a Sunday and send me all paperwork same day, although it was his off day. Much appreciated that. Paperwork process was very easy to follow online. Very good first experience. Thank you Angat... Read more
7th Apr 2020 (4 years ago)
B Mileva
Foxtons are just amazing. They looked after us so well. Adam was supporting us from start to finish with a lot of attention to detail. We had a long journey of selling our property and despite all the difficulties they pulled through and did such an amazing job. I cannot recommend Adam and his team enough they are just absolutely brilliant. Do not hesitate to use them.... Read more
Seller
20th Mar 2020 (4 years ago)
K Zyglowicz
So grateful to Angat for his incredible patience and persistence with finding the perfect place! Angat took the time to find us a place that was nothing short of stunning and we’re so grateful for it! We would like to definitly recomend Angat!... Read more
20th Feb 2020 (4 years ago)
M ciancia
I had a great experience using Foxtons in Ealing Broadway and especially from the help I've received from Angat Kamboh whilst I was searching for a new apartment to move around the area. I'm an expat and he was very helpful with the language, professional, polite, knowledgeable and he would paid attention to what I was looking for - he always offered his expertise and advise but he never added pressure on me to take a fast decision. I would definitely recommend this branch and Angat.... Read more
10th Jan 2020 (5 years ago)
S Simo
Instead you are responsible: first of all, before signing the contract, you omitted that it would be managed by third parties and not by you. Secondly you must guarantee that all parts of the contract are respected and so it has not been! You are directly responsible for your rude and aggressive agents !!!
I do not recommend it to everyone.
I offer my experience to advise anyone don't choose this agency. Better small agencies that care about the customer and not just the profit.
We believed that Foxton was synonymous with quality we were wrong. After paying £420,00 of fee, 11/11/2017 no one came to check us in. We had to go and get the keys at the agency, only one set, when a contract was provided for two, to have the second with key box past a month. So a month without being able to check mail. The house was in the condition that you can see in the pictures. It had to be unfurnished instead it was full of furniture that we had to move us. Garbage that was not removed, we waited days for them to send someone just as they told us, and in the end it was the concierge who removed my condition after two weeks due to my pregnant condition.
Since no one checked us in, we stayed 4 days at zero degrees, I was pregnant and with a child of 11 months, we also complained to Citizens Advice. And after 4 days the manager of the house came to unlock the radiators and the boiler with a tool we didn't have.
In addition, the house also had the following minor problems: chandeliers without light bulbs, the leaking sink, the detached floor, non-silicone bathrooms from which animals came out at night. We made several complaints, in the end the mail, only one person helped us A.P., the rest was screwed. We also tried to pay the rent with the deduction sustained by the work we had to do, but they threatened to throw us out. Thank goodness after a year the property manager changed and things seemed to get better. They seemed, because as soon as we gave the notice, the viewings started for two months, even an agent that I hope he was fired, he wanted to do viewings every day 2/3 times a day without giving notice as foreseen by the contract, hell.
Besides the photos as proofs we have all the emails and messages and we will turn to the competent organs.... Read more
Tenant
19th Dec 2019 (5 years ago)
S Simonitto
Instead you are responsible: first of all, before signing the contract, you omitted that it would be managed by third parties and not by you. Secondly you must guarantee that all parts of the contract are respected and so it has not been! You are directly responsible for your rude and aggressive agents !!!
I do not recommend it to everyone.
I offer my experience to advise anyone don't choose this agency. Better small agencies that care about the customer and not just the profit.
We believed that Foxton was synonymous with quality we were wrong. After paying £420,00 of fee, 11/11/2017 no one came to check us in. We had to go and get the keys at the agency, only one set, when a contract was provided for two, to have the second with key box past a month. So a month without being able to check mail. The house was in the condition that you can see in the pictures. It had to be unfurnished instead it was full of furniture that we had to move us. Garbage that was not removed, we waited days for them to send someone just as they told us, and in the end it was the concierge who removed my condition after two weeks due to my pregnant condition.
Since no one checked us in, we stayed 4 days at zero degrees, I was pregnant and with a child of 11 months, we also complained to Citizens Advice. And after 4 days the manager of the house came to unlock the radiators and the boiler with a tool we didn't have.
In addition, the house also had the following minor problems: chandeliers without light bulbs, the leaking sink, the detached floor, non-silicone bathrooms from which animals came out at night. We made several complaints, in the end the mail, only one person helped us A.P., the rest was screwed. We also tried to pay the rent with the deduction sustained by the work we had to do, but they threatened to throw us out. Thank goodness after a year the property manager changed and things seemed to get better. They seemed, because as soon as we gave the notice, the viewings started for two months, even an agent that I hope he was fired, he wanted to do viewings every day 2/3 times a day without giving notice as foreseen by the contract, hell.
Besides the photos as proofs we have all the emails and messages and we will turn to the competent organs.... Read more
Tenant
19th Dec 2019 (5 years ago)
S .
Ever wondered why estate agents got such a bad name? Well here's the reason. They will not listen to you, they will not select and curate a viewing list based on your criteria, they will simply show you everything on their books. Even when they don't have the keys, or when the owner is out of the country they will still insist on wasting your time and showing you the outside, for whatever reason. Fortunately not all are like this. And there are several independent agents in the area who actually do their job with integrity and intelligence.... Read more
20th Nov 2019 (5 years ago)
D Horgan
Refused to fix boiler. Left without heating and hot water. Will never use them again and would urge everybody to do the same... Read more
10th Oct 2019 (5 years ago)
C Frampton
Angat was fantastic. He helped find us a lovely flat based on what we were looking for and went out of his way to do anything he could to help. Made the whole process less stressful.... Read more
4th Sep 2019 (5 years ago)
S Lea
So grateful to Angat for his incredible patience and persistence with finding the perfect place! Angat took the time to find us a place that was nothing short of stunning and we’re so grateful for it! Having someone who you can talk to with both professionalism and a level of friendship is hard to find. Moving is never easy, but thanks to you, it was much simpler. Thank you... Read more
3rd Sep 2019 (5 years ago)
A Kazimova
I had a very positive experience of property search because I was lucky with the agent. If you want to have a prompt, attentive and result-oriented customer care service -ask specifically for Angat Kamboh. He helped me to find a property to rent in one day in 2017 and he also helped me now. His approach to customers is consistent and efficient. He listens and understands the needs and really into his work. He has exceptionally good people interaction skills and makes the process of property search less stressful. He is also proactive and does his best to find solutions when, for instance, the landlords are not very flexible or you are tight with deadlines. I would highly recommend to ask for his assistance if you are looking to rent in Ealing area in particular.... Read more
Tenant
5th Aug 2019 (5 years ago)
J walsh
Very useful for me and my girlfriend to be able to view about 7 places to rent in just a few hours since we had to come down from Manchester, saves having to come on multiple days. We had some miscommunication with attempting to change move in dates but all solved by Ollie for a fairly smooth move in.... Read more
Tenant
3rd Aug 2019 (5 years ago)
S Ceretti
Angat was very helpful to find my place in chiswick. Efficient and fast to answer and troubleshoot. Thank you... Read more
5th Jun 2019 (5 years ago)
O Manninen
Illegal fees demanded, rude staff, intrusive and aggressive visits that literally had my wife in tears. Wouldn't wish these money hungry clowns on my enemies, go elsewhere.... Read more
1st Jun 2019 (5 years ago)
M Eckermann
The company itself are ok, we had a great experience for two years with the one in Shepherd‘s Bush. Unfortunately the current flat had some basement items to be removed alongside an oven which door had to be replaced. One month in the flat both are yet outstanding to be fixed. The landlord seems to be great but the property Manager Filipe Carlos lets him down. Very slow with anything, the basement items are supposed to be removed and taken out the deposit of the previous tenants, to which the landlord has agreed, but Filipe waits until the previous tenants are getting back to him - as if this would ever happen. He suggested that the oven isn’t needed as we have a hob and microwave - WTF?
So be sure you don’t get him - his boss is yet to get back to us as well with any update.
Very slow and incapable office... Read more
Tenant
12th Apr 2019 (5 years ago)
R Smith
I would strongly stay away from foxtons at all costs!! Such a greedy company!... Read more
5th Feb 2019 (5 years ago)
M Ta
Amy is amazing, she's so attentive,respectful,well organized and passionate to customer and her job.
Highly recommended.... Read more
28th Jan 2019 (5 years ago)
Bexski
My flat had been struggling to sell until I transferred to Foxtons. They got me my sale after 3 viewings, and supported the sale process from beginning to end. In particular, Adam, the sales manager, was absolutely superb in his efforts. A big thanks to everyone at Foxtons.... Read more
Seller
19th Dec 2018 (6 years ago)
E Egawhary
Dexter's in West Ealing provide a far superior service and do not charge exorbitant fees to do so. Do not trust Foxton's with your property! If I could give zero stars I would.... Read more
Seller
12th Dec 2018 (6 years ago)
A Spahiu
We have been with Foxtons for 5 years and we are over impressed with their proffesinalism, and their helpfulness. They have responded very quickly and efficiently for any problem we had. Angat our estate agent has been very polite, and proffesional in helping us find a great home.He has been one of the most responsive and helpful person we have ever met. We would like to thank Angat for his helpfulness and caring attitude.
We would defiantly recommend him and foxton ealing for guidance in helping anyone find a perfect home.... Read more
19th Oct 2018 (6 years ago)
G Mathews
We were well looked after by the team at Ealing, but especially by Andy who helped us find the right property and guided us through the purchase as first time buyers. Andy was very easy to deal with and kept us informed every step of the way.... Read more
Buyer
3rd Sep 2018 (6 years ago)
C SOUTRA
I have been a tenant with Foxtons for two years and it has been a hassle since Day 1...
Rather than supporting our application, it looked like they took pleasure in creating admin obstacles.
We ended up working with Savills which offered us a much better experience and allowed us to move in a safe property after having been assaulted and robbed in the Foxtons one. This happened while on the phone with them and they did nothing to stop the ongoing assault...
I particularly recommend to avoid Madlen from the North West Lettings Division.
I believe that taking them to court will be very time consuming so I hope this review will allow some to walk away from them...... Read more
Tenant
3rd Sep 2018 (6 years ago)
M L
The Foxtons team at Ealing were great. Jas and Andy helped close out a sale that I had open for 5 months.. and they did it very capably and effectively. I was very happy with the professionalism as well as the attention to detail and levels of contact and communication they maintained throughout the process.
Thank you very much!!... Read more
Seller
31st Aug 2018 (6 years ago)
V fili
Never more! 2 months with toilet broken.... Read more
28th Jun 2018 (6 years ago)
G Barnes
A review isn't even necessary as we all know Foxtons are the worst practitioners in a despised industry. They'll probably charge me for writing this review and you for reading it. Why not construct a life-sized sculpture of yourself out of £5 notes and then set it on fire to get that warm 'renting with Foxtons' feeling.... Read more
Tenant
3rd Dec 2017 (7 years ago)
A Marshall
Amazing service. Extremely professional and dedicated. Great knowledge of the area, very hard working and I had total trust in their ability. Would highly recommend Foxtons Ealing... Read more
6th Jul 2017 (7 years ago)
E Halls
Neale and his team did a great job, I would highly recommend them!... Read more
9th Feb 2017 (7 years ago)
D Okumura
Thank you so much to Andy and the Ealing Sales Team at Foxtons (Paul, Neale and Jas) for helping us to get our beautiful home! I really appreciated how all four of them were fully knowledgeable about the situation every step of the way and they were always there to answer my call. Thanks!... Read more
Buyer
6th Feb 2017 (7 years ago)
D Phillip
Great personal skills from the team who were quick to show the house.... Read more
27th Dec 2016 (8 years ago)
C Maduro
Although we didn’t end up buying through Foxtons, we’ve received great service during our long search.
Tatiana was always showing nice properties and being patient with our busy calendar and our little girl messing around.
Very professional state agent that I would definitely recommend.... Read more
12th Oct 2016 (8 years ago)
H Rezavandi
Tatiana Xyda and Jas Dhaliwal provided excellent service and a breath of fresh air in comparison to other estate agents. Would recommend them to other new buyers.... Read more
Buyer
26th Sep 2016 (8 years ago)
P Parashar
I bought my flat through Foxtons with Paul Axon and found the experience to be very positive. I spent close to 6 months looking for a property that worked for me, and viewed dozens of them. Paul was very responsive, and supported me right through the process. ... Read more
Buyer
27th Aug 2016 (8 years ago)
A Feria-Dominguez
The best service I have ever received from a Estate Agent.
Tatiana was the sales agent assigned to us when we decided to start looking for a house to buy.
She was constantly contacting us for viewings and updates on the properties that matched our criteria, calling and caring all the time.
I received a 5 start service with Tatiana and I would recommend to anyone that is looking for a house to check Foxtons. They really minimise the pain of the whole process.
Ana... Read more
Buyer
22nd Aug 2016 (8 years ago)
S D
I just wanted to say thanks to Jas and his team for delivering an outstanding service in selling our property.
To-date, I've not seen any other estate agent with the required negotiation skills to balance the needs of both the seller and the buyer so skillfully to completion.... Read more
Seller
12th Aug 2016 (8 years ago)
Tristarking
Natalia at the Ealing branch has been a real credit. Her customer service was great and she always kept me posted with properties that match my criteria. Great service always!!... Read more
27th Jul 2016 (8 years ago)
R Zade
I am very happy with the service which i have received from Foxtons. Natalia was the agent who was looking after us. She took time to find suitable properties for us and booked viewing on our request on Saturdays latest time. i give five out of five. Many thanks, Roya... Read more
20th Jul 2016 (8 years ago)
E Costelloe
Harry Thorne from the Foxtons Ealing office was thoroughly professional and very helpful to me when I was looking for a flat in Ealing, he had a strong knowledge of the local area and offered many promising apartments for me to view. I would strongly recommend him for someone looking to purchase a property in the area.... Read more
1st Jun 2016 (8 years ago)
M Spencer
Victoria has been brilliant right from the beginning. She is professional yet also very genuine. Always quick to respond to questions and really encouraging for what could have been a daunting process. I am sure others here are also brilliant and I would recommend Foxtons to anyone. Having had a less pleasant experience before elsewhere , this has restored our faith!... Read more
19th May 2016 (8 years ago)
S Scott
Our whole experience with Foxtons Ealing has been a pleasure. Victoria, our agent went out of her way to help us secure our rental property. Nothing seemed to much trouble. The process of renting through Foxtons has been a dream compared to previous attempts with other agencies. From the slick website right down to personal service and ease/security of sending through deposits and payments, everything has been super easy. I have no hesitation in recommending Victoria and Foxtons Ealing.... Read more
Tenant
19th May 2016 (8 years ago)
A Jeffrey
You hear often harsh comments on aggressive and arrogant Foxtons agents. I did encounter some of them. Then you meet people like Tatiana Xyda from Ealing office and you change idea on Foxtons.
In 2013, Tatiana patiently and tirelessly showed us more than 20 apartments, progressively meeting most of the long list of requirements we had put forward. We drove to different areas, seeing flats with different sizes, specs, layouts, exposure and prices, until I found what fit our needs (with a clear knowledge of the property market in West London).
A couple of years later, I had no doubts in contacting her again, to further climb the famous property ladder. Tatiana regularly but still discretely contacts us, proposing new views (requirements in the meantime have become more stringent, so the challenge is tougher!).
A big thank you for all the time spent with us.
Tatiana is an example of how an estate agent should be!... Read more
Buyer
20th Mar 2016 (8 years ago)
B Kemp
Thanks for the great work. Tatiana really helped with educating me about the market and finding two great properties the suited my needs.
Then Jan Bahd quickly found us a responsible tenant who moved in within days. the entire experience was wonderful.
Thank you Foxtons... Read more
Landlord
17th Mar 2016 (8 years ago)
M Mash
Paul Axon was our estate agent when we were looking to buy a property through Foxtons, Ealing Office. Although we did not end up buying a property, as it wasn’t the right time for us, we cannot recommend using Paul Axon enough. He was absolutely courteous, definitely on the ball and supported us through the whole journey. He was always available for any queries and advice and made us feel reassured through the whole experience. Thank you Paul for your help and we will definitely use you again in the future when the time is right.... Read more
16th Mar 2016 (8 years ago)
L Tester
Brilliant service from start to finish, we were looking to move quickly within only four weeks but were surprised to find that we didn't have to compromise at any stage. Alexi was particularly helpful and attentive, quick to respond to any queries and always met with a smile and positive attitude.... Read more
15th Mar 2016 (8 years ago)
D Markovic
It was about five years ago when I first time let my property in Ealing through Foxtons. Alexi and his team at the time were very helpful and professional. However I had a very bad experience with Foxtons when my first tenants moved out. At the time when my tenants moved out Alexi was working somewhere else so he wasn't able to help me with the problem with my tenants when they moved out (they have taken some of my stuff from the flat, they have burnt top of my expensive chest of drawers, they have broken loo and replaced the original white loo seat with a brown wooden one. They have ruined my two matrasses and flat hasn't been cleaned professionally. When I complained to the manager at the time he didn't do anything about it and I was very disappointed with the service that I had received. When Alexi came back to Ealing office he phoned me to check if my flat was still on the market for rent. I told him what I have been through after he had left Ealing office and that I would never let my flat again with Foxtons. Alexi was very sympathetic but very professional and he asked me to give him another chance which I have reluctantly agreed with him. It didn't take him long to find me a very nice new tenant (Alexi new what kind of tenants I was looking for. I am glad that Alexi is back in Ealing office and I would highly recommend him. I hope he stays in Ealing office for much longer. I wish him all the best in his career. We need more people like Alexi. Alexi, you deserve all 5 stars. You a star alredy.... Read more
Landlord
14th Mar 2016 (8 years ago)
S Rahulan
I recently exchanged on a house sold by Foxtons. Tatiana Xyda was the sales negotiator on this sale. From the start she has been really helpful and professional both with organising viewings, driving me to the property and arranging an additional viewing after the offer had been accepted. It's fair to say that the sale was not straightforward and was quite significantly delayed. Tatiana was really great at trying to get things done - always keeping me informed and chasing up with all the different people. My solicitor also thought she was really helpful too and she really went the extra mile to make sure we have got to this point.... Read more
Buyer
14th Mar 2016 (8 years ago)