M Wong
Brian Bertola was patient & helpful when assisting with the sale of my flat.
He is knowledgeable & in touch with the market in St Johns Wood. His advice together with the skills of his team in negotiation helped pull through the sale.... Read more
Seller
21st Oct 2024 (17 weeks ago)
J Marsh
Brian and the sales team did a great job in a difficult time to sell with rate rises impacting the buyer market. Thank you.... Read more
Seller
20th Oct 2024 (17 weeks ago)
Ali
We initially worked with Foxtons in St. John’s Wood for the sale of our apartment. The professional approach of Mr. Brian Bertola and Mr. Can Gelirli, who worked with us, was truly commendable. Their expertise in negotiation helped us sell the apartment at our desired price. The weekly reports on progress and the clear explanations they provided were instrumental in helping us make the right decisions.
We also purchased an apartment through the same team. Their outstanding negotiation skills ensured the transaction was completed at the right time and price. It’s worth mentioning that the entire purchase process was completed while we were not in London, yet their handling of everything made it seamless with no issues.
Although their commission may be slightly higher than other agencies, the service and support you receive are well worth it.... Read more
Seller
18th Oct 2024 (17 weeks ago)
A Shah
Terrible pushy people tell you unrealistic prices and never sell your property. Commissions are so high not worth bothering with.... Read more
Seller
2nd Oct 2024 (19 weeks ago)
A Maria
We had a great experience working with Sarah McGuinness from Foxtons , St John’s Wood . She displayed exceptional knowledge of the market , ability to empathetically engage and understand client requirements , speed in turnarounds and was available at all times to connect , talk and engage . Great employee who Foxtons should be proud of... Read more
19th Sep 2024 (21 weeks ago)
A Sonawane

I had the pleasure of working with Louis Levison from Foxtons St. John’s Wood while searching for a rental property, and I couldn’t be more satisfied with the experience. Louis was incredibly professional, attentive, and truly understood my needs. Over the course of 90-120 minutes, he efficiently drove me around and showed me four excellent properties, each of which perfectly matched what I was looking for in terms of location, budget, and amenities.
Louis demonstrated a deep knowledge of the local market and took the time to explain each property in detail, making sure I had all the information I needed to make an informed decision. His friendly and approachable demeanour made the entire process stress-free, and I appreciated how organised and punctual he was.
I highly recommend Louis to anyone seeking a dedicated, knowledgeable, and client-focused agent. He made the property search both enjoyable and productive, and I am extremely pleased with the options he presented.
Thank you, Louis, for your hard work and professionalism!... Read more
Tenant
18th Sep 2024 (21 weeks ago)
R Shah
I had a wonderful experience working alongside Eloise Palmer in my search for a rental property. Eloise is quite knowledgeable of the area that she covers and provides crucial inputs that helps in arriving at a decision. Her frequent follow up calls and discussions made me feel a valued client. I’d recommend Foxtons if you’re searching for a rental apartment!... Read more
Tenant
9th Sep 2024 (23 weeks ago)
C Valdez
I have had the worst experience with Foxtons one could have. My flat has had a leak and rotten doors for 2 months and the agency has done nothing about it. We have reported it in several occasions and each time they manage to get a new excuse not to come or to send the most incapable individuals to “fix” (keep breaking) stuff in the flat. I demand better service for the rent I pay.... Read more
Tenant
7th Sep 2024 (23 weeks ago)
Z Alhafiz
Without a doubt, the best Foxtons in London! Cheers to Sheryn and Ramshey!... Read more
29th Aug 2024 (24 weeks ago)
S Raj
We were going through a really frustrating and long process to find our next rental in London but Savannah from Foxtons was really helpful. She kept reaching out with new properties weekly and helped us feel more secure during the entire process. Would definitely recommend using their service to find a flat in London.... Read more
Tenant
2nd Aug 2024 (6 mo. ago)
G F
Very good experience with Savannah Talbott who showed us numerous properties in the area and has been very responsive! Thank you!... Read more
S Boyle
Just met a girl driving a foxtons company sign written car, up Hall Rd (St John's wood) @ 13.02pm a taxi had pulled into the kerb to collect a customer, she was behind the cab then she swerved onto oncoming traffic, causing me to break sharply, as she passed I could see she was holding a coffie and drinking from it.
Very Bad driving ????..sozz .
Not a good example for the company..... Read more
30th Jul 2024 (6 mo. ago)
F Stella

I am writing to express my extreme dissatisfaction with the condition of the property we recently moved into, managed by Foxton, particularly the Maida Vale branch. The experience has been truly disappointing and unacceptable.
Upon moving in, we discovered that the apartment was in a deplorable state of cleanliness and did not meet basic health and safety standards. Despite having high expectations and being assured by your representative, Jack Stanton-Gleaves, that all necessary work and cleaning would be completed, we found the property to be disgustingly unclean. It is common sense to ensure a house is properly cleaned for hygiene and out of respect for new tenants.
To make matters worse, Jack, who made these assurances, disappeared without a trace, and we later found out he had been fired. This lack of professionalism and the false promises made have left us feeling deceived and extremely frustrated.
Furthermore, the overall lack of communication from your agency is unacceptable. Despite multiple attempts to reach out and highlight these critical issues, my emails and messages have been consistently ignored, particularly by Paul Phelan and Karan Kumar. The absence of response is not only unprofessional but also shows a blatant disregard for customer concerns.
This level of service and care from a company of Foxton's reputation is appalling and has caused us significant distress and inconvenience. AVOID THIS COMPANY AT ALL THE COST.... Read more
Tenant
25th Jul 2024 (6 mo. ago)
Z Gong
Victoria Read and her colleague took me to see several properties near St John's Wood and provided detailed introductions. They were very friendly, patient, and responsible. Although I eventually did not choose to live in this area, their assistance was absolutely exceptional.... Read more
E Arikan
We were very frustrated with last-minute canceled offers from two different agencies and were in a rush to find a decent place. Ammar kindly helped us and found the best match in such a short time; he is amazing. From the beginning, he understood our needs very well and showed us the best flats in the area. We couldn't have found such a great place that we would call home without him. I cannot recommend him enough. He is the best!... Read more
Tenant
30th May 2024 (8 mo. ago)
I MacDonald
Sarah is by far the best agent we've encountered during our two years in London (and two rounds of apartment hunting): tireless, patient and professional. I cannot recommend her highly enough!... Read more
25th May 2024 (8 mo. ago)
Onion
Had a great experience with Sarah viewing multiple properties in a day. She was attentive, friendly, and very helpful. Although I did not ultimately rent a flat through her, I would definitely recommend her for any potential future business.... Read more
22nd May 2024 (8 mo. ago)
G C.
After dealing with several estate agents in London, the experience with Foxtons was absolutely outstanding. Ammar went beyond helping me in such a stressful and difficult market as London is. He understood what I was looking for and put together several options. He is extremely professional and transparent with contract clauses . I can’t recommend Foxtons and mostly Ammar with their level of service, simply amazing!... Read more
10th May 2024 (9 mo. ago)
M .Norouzy
FOXTONS St Johns Wood was Brilliant and highly recommended. Can Gelirli is an excellent agent. As first-time buyers, we had many questions and needed extra support. I am glad that Can has always been helpful, supportive, and patient with us.... Read more
Buyer
15th Apr 2024 (10 mo. ago)
A S
Thanks to Sarah for organising a fantastic flat for me. Understood my requirements (no wasted viewings) and flagged properties which were ideal for me. Efficient process all round . Thank you !... Read more
Tenant
3rd Apr 2024 (10 mo. ago)
P Castillo
Sarah partnership with us on our flat for rent search. She was very knowledgeable about areas, provided great recommendations and drive us aorund as pro in London road. Next time we will start out search with her for sure! Thanks Sarah!... Read more
13th Mar 2024 (11 mo. ago)
J Kahl
Highly recommend Foxtons St John's Wood. Sheryn, my agent, was fantastic. The team were professional, proactive, and understood my rental requirements. She found me a beautiful apartment within my price range!... Read more
Tenant
10th Mar 2024 (11 mo. ago)
G Cangas
Sarah from Foxtons was simply an amazing lettings agent, absolutely recommend! Having talked to so many agents from different companies across London, she was the only one that truly took an interest in helping us find our ideal home, took the time to understand our interests and recommended appropriate properties. She stayed positive after a few that didn't work out, so we felt we could be honest on our expectations for a properly.
I cannot recommend Foxtons enough, if you ever need help with a letting, ask for Sarah, she is simply great!... Read more
Tenant
8th Jan 2024 (1 year ago)
M AH
Ammar at the St John’s Wood branch was (and is!) incredible. He made the process of searching for a flat fun and was very personable and attentive. He was incredibly patient with us throughout the many viewings he organised for us until we found the perfect flat and always took our feedback onboard. We felt really comfortable with him throughout the process and could not have asked for a better person to guide us through our flat search.... Read more
20th Nov 2023 (1 year ago)
M Mohr
I worked with Sheryn and she was amazing! Super efficient and nice. She got to know me and what I wanted, and we found exactly what I was looking for. Highly recommended... Read more
20th Nov 2023 (1 year ago)
R Robinson

I would not recommend renters to use this agency or branch in particular. I recently rented with them and they are impatient, misleading and uncompassionate. While these may not be most necessary characteristics of an estate agents, they are still essential to ensure a positive, recommendable and stress-free experience when renting. The agency do nothing but demand inconsiderately and do not prioritise the tenant but of course solely the tenant's money and force large sums of money yet can not save important documents, even spell names correctly or keep the correct tenancy agreement copy. I won't get started on the 4 week long "technical" problem they had regarding referencing, nor the inexistent inventory and nonchalant reaction. The team lack initiative, customer care, experience and knowledge. For a stress-free, pleasant experience when renting in London, these are not your agents. They told lies and miscommunicated numerous times and I cannot stress this enough. I will certainly not be renting, buying or dealing with Foxtons in the future.... Read more
Tenant
1st Oct 2023 (1 year ago)
T Pariente
Great service! 100% recommend Avesta!... Read more
18th Sep 2023 (1 year ago)
H -

As a Landlord I have the pleasure of working with Victoria Read from Foxtons St John’s Wood.
I can't say enough good things about her exceptional service. Victoria is making a breeze of the entire process of renting out my property.
First and foremost, her communication skills are top-notch. She is always just a call or message away, promptly addressing any concerns or questions I have. It's refreshing to work with someone so responsive in the real estate industry.
Victoria's expertise in the rental market is evident from the start. She helps me set a competitive rental price and provides valuable insights on property management. Her knowledge and advice are invaluable in ensuring I find reliable tenants.
What truly sets Victoria apart is her dedication. She goes the extra mile to market my property effectively, resulting in finding great tenants in a short amount of time. Her attention to detail during the tenant screening process gives me confidence in the tenants she recommends.
Throughout the tenancy, Victoria continues to impress with her commitment to ensuring both my property and the tenants are well taken care of. Any maintenance issues are promptly addressed, and she makes sure everything runs smoothly.
In summary, if you're a landlord looking for a letting manager who is responsive, knowledgeable, and genuinely cares about your property, I highly recommend Victoria Read from Foxtons. She makes the entire rental process stress-free, and I couldn't be happier with the results. Thank you, Victoria, for your outstanding service!
Thanks
Henry
PA to Sarah-Lou... Read more
Landlord
12th Sep 2023 (1 year ago)
C Santos
From the start, my experience with St. John's Wood's Foxtons was great. I was looking for a new apartment to live in and Mr. Ammar Aziz was simply the best agent I could ask.
He quickly understood what I was looking for and showed me several places that matched my needs. During the renting process, he also helped with paperwork and made everything easier for me.
When I move again, I'll definitely reach out for the St John's Wood's Foxtons team again.... Read more
Tenant
30th Aug 2023 (1 year ago)
Mina
I had the pleasure of working with Can Gelirli, the sales negotiator, and I must say that the experience was fantastic. Can was incredibly kind and helpful throughout the entire process. His responsiveness and efficiency were truly remarkable – he made everything fast and easy. The day he showed us the flat, we were so impressed that we decided to make an offer right away. Thanks to Can's expertise and dedication, half of the procedure was completed within just a week. I am immensely grateful to Mr. Can Gelirli for his invaluable assistance during our flat buying process.... Read more
Buyer
23rd Aug 2023 (1 year ago)
O b
Sarah McGuinness was an excellent agent. Dealt with lots of other agents at different firms, but Sarah really stood out. She took the time to get to know what we wanted and was really efficient with making bookings.... Read more
26th Jul 2023 (1 year ago)
I Suleman
Sold a property through Foxtons, very aggressive in getting you a buyer - which is good. They were extremely annoying when it came to buying a property, I wasn't interested in buying through them as their selection on available property was poor in comparison to others. They persisted, which was frustrating. I was then pretty much begged to use their recommended solicitors, as they were so eager for further commission. The solicitors were a nightmare, absolutely useless. Would only use Foxtons to sell, nothing else. Then I would block their number after.... Read more
Seller
5th Jun 2023 (1 year ago)
Qamar
Tenant here.
Another standard terrible Foxtons experience.
Nia (lettings manager) was particularly rude to me when I came to pick up the keys some time ago.
Luckily my landlady is a good human so could also help me with Foxtons.
Try and avoid.... Read more
Tenant
25th May 2023 (1 year ago)
M thehat
Excellent agents who listen to your needs! So friendly!... Read more
28th Mar 2023 (1 year ago)
N Coult

I stayed in a short let in St. John's Wood through Foxtons during a temporary work assignment that brought me from the US to London. The “service” provided throughout the entire process was appalling and I would advise others to avoid Foxtons at all costs. Their worst offense was forcing me to vacate my contracted property 10 days early and providing no alternative accommodation or compensation to cover an equivalent property.
Foxtons’ online search tool is useless as it is not kept up to date, so the majority of properties shown are not actually available. No one told me this until I was weeks into my search, wasting valuable time.
Throughout my search and tenancy, Foxtons staff rarely answered my calls or emails (note that I was calling within their core business hours). When they did return my calls during my search, they typically did so at 3am my time despite knowing I was located in the US.
When I moved into the property, I noticed major maintenance issues and immediately entered a request into their portal. The property was supposedly “managed” by Foxtons.
These issues were never addressed during my tenancy, which was particularly shocking considering the astronomically high rent.
A month into my tenancy, I was notified that I would need to vacate the property 10 days earlier than agreed due to a “miscommunication with the landlord” on the part of Foxtons. They were unable to provide alternative accommodation and did not provide any additional compensation to cover the higher nightly rates. Foxtons did refund the 10 days of rent, but considering the very late notice, this did not sufficiently cover the prevailing nightly accommodation rates by a wide margin. I was told this was “my problem,” even though this was Foxtons’ error by their own admission.
The only reason why I used Foxtons vs. an alternative like Air Bnb was due to the security of having a tenancy contract, but this incident proved that Foxtons does not care about contracts or customer service and will take advantage of non-locals like myself.
After I moved out, Foxtons continued to waste my time and money with their extremely delayed return of my deposit. I called and emailed them multiple times a week and received excuse after excuse, before finally receiving my deposit back nearly two months later.
Looking at other reviews, my experiences are unfortunately common, demonstrating that Foxtons makes a regular habit of abysmal service.
Foxtons has shockingly poor business practices, and once again I would urge others to avoid them at all costs as they will take your money and run.... Read more
Tenant
27th Jan 2023 (2 years ago)
D Diamanti
Adrian Sandu is the best agent I have worked with so far. Very communicative and understanding, he listens to your needs and tailors the properties to the clients mindfully. Highly recommend him, he made the apartment-hunting process much easier and stress-free.... Read more
3rd Nov 2022 (2 years ago)
V Shankar
Appalling level of service from the St Johns Wood office.
My interests were ignored long enough for the properties to be let out (despite multiple follow-ups), and I was then showed properties that had to be sold - doesn't take a genius to see what is going on.
I have used Foxtons in the past, in fact my current flat was through them, but this experience has resulted in mistrust with the team. I don't think I can work with them for letting / buying in the future.... Read more
Landlord
13th Sep 2022 (2 years ago)
H Charalambous
We recently purchased an apartment through Foxtons and had the benefit of having the viewing and undertaking the transaction with Miriame and Gurjit. Both were fantastic, always on hand to help and guide us. Their communication was clear and honest throughout so we understood and felt very comfortable with all aspects of the transaction.
Miriame was a huge asset when we wanted to complete on our purchase prior to Christmas, she was proactive in liaising with the solicitors and ultimately helped us achieve what we wanted.
We are grateful to you both in addition to the team at Foxtons, thank you.... Read more
Buyer
22nd Dec 2021 (3 years ago)
V Kourgiozou)
Had the worst experience letting in London ever with Foxtons. Overpromising when signing the contracts for repairs that never happened. Then property management at Foxton's threads at bullying. Never returning calls, never fixing issues. You email the property manager 10 times before they even start to understand what the issue is .e.g. no hot water for days. It is always like a bot is replying to emails. After a year we ended the tenancy due to the property management failures and are being asked a huge amount that keeps being raised without any justification for cleaning. Again horrible communication and we have been always accommodating. Very dissapointing overall.... Read more
Tenant
21st Dec 2021 (3 years ago)
J Ritterband
I was very happy with the service, Miriame Eshtehardi is a true professional, besides being very excellent at job, she has an amazing personality, without being pushy. If you want to sell your property, she’s your girl.... Read more
Seller
17th Dec 2021 (3 years ago)
K Grey

I had the absolute pleasure of working with Sarah at Foxtons St Johns Wood; she was one of the only letting agents who ACTUALLY listened to my search criteria and was able to find the right property matches for my taste.
Before I met Sarah, I spent countless days and nights spent with other letting agents who force-fed me their unwanted listings and waste my valuable time on places I would have never have signed committed to. Finding a dream home in London can be a living nightmare especially with the lack of quality rental stock on the market and lack of sunny north-facing places available. After having seen over 50 properties in-person and being perched over my mobile like an Emperor Penguin waiting for RightMove to update its listings and now more than 30 days into my search, I was beginning to think I WOULD HAVE TO SETTLE (the thought of settling terrifies anyone) for something less than desirable.
I was however fortunate enough to have connected with Sarah at Foxtons St Johns branch in the last week of my search who changed everything for me, finally, there was hope and someone who would listen to my home wish list requirements and turn my checklist into an actual home viewing reality! If you are in the need of a beautiful home in northwest London (Marylebone, St Johns Wood, Primrose Hill etc) I can highly recommend reaching out to Sarah who will actually make your hunt for a home pain-free!
Sarah, thank you so much for making my search that much more enjoyable!... Read more
Tenant
2nd Dec 2021 (3 years ago)
A Malejki

Highly recommended first-class service provided by Samuel Harraway from Foxtons at St. John's Wood branch. I wish I could give 10 stars!
I'm Sam Harraway's applicant and I have to say what an amazing job Sam has done.
Samuel helped me to find a rental property in this very busy period of holidays during a strong rental growth across London.
His listening ability is outstanding! He delivered everything I asked for, all aspects of my property requirements from the safe location I requested to the perfect finish of the apartment. He remembered the little details that I liked and disliked about rental properties.
I would also like to bring out how hard working Sam is as on the day I called he was very busy and fully booked, but he found time to include me in his busy schedule.
Samuel informed me regularly about new properties for rent that were appearing on the market. He was very patient, he could advise well and highlight the good advantages of the property, but still leave the decisions for me to make.
He was always well prepared, presented a lot of information about the properties and the location.
Always professional, focused on work, giving me full attention when showing me real estate and offering me time to make a decision, never using the phone in my company.
I have dealt with a lot of agents when looking for a rental property, who often overrated the advantages of flats in order to attract an offer. Sam has never done this, which is very respectable.
He presented a first-class service throughout the process and definitely saved me a couple of weeks (and a hotel stay in case I didn't find a place to live). Samuel's customer service was quick, efficient, responsive and thorough.
Until the end of the process, Samuel provided me with detailed feedback, making sure all the rental related aspects were provided.
I can't thank him enough.... Read more
Tenant
15th Sep 2021 (3 years ago)
H N
Miriame and Gurjit dealt with my sale of my flat and the service was exceptional. It was a tricky sale that fell through twice but I had every confidence in them even when the buyer had the world's worst solicitor. Would highly recommend.... Read more
Seller
19th May 2021 (3 years ago)
L White
Really incredible services, Marina responded to my query on a property at light speed and we set up a viewing for the next day. She was prompt, informative, friendly, accommodating and just made the experience so positive! She’s also got access to stunning / premium flats and I ended up going with one she showed me. She’s been super contactable including via WhatsApp which meant a lot given I’m usually in meetings all day. Couldn’t be happier with my experience.... Read more
Tenant
22nd Apr 2021 (3 years ago)
A Elezi
Thank you Nezam Tehrani for making it possible for us to move in such a short notice and found this amazing place for us when it was impossible and so difficult. He made possible everything to happen fast and with a great performance,answering his phone calls even in non working days. Great experience with Foxtons, very recommended. Well done to you,finally I found a good agency, worth the time and they deliver what you want.... Read more
Tenant
20th Apr 2021 (3 years ago)
A Mustafa
I initially subscribed to two of the smaller estate agents in St. John's Wood expecting a personalised service. I guess I assumed that Foxtons would be commercialised and impersonal due to its size. I decided to try Foxtons out only because I had seen a property they had advertised after much frustration with the smaller estate agents who seemed to consistently steer me into 'liking what they had' as opposed to 'finding what I want'.
I was assigned to Aline. She listened, she reasoned with me and she didn't seem to sugarcoat the properties we viewed. After several viewings, I made my well-informed choice. I mostly got what I wanted based on the art of the possible. This is how I think it should be.
Thank you Aline (and Foxtons).... Read more
Buyer
19th Apr 2021 (3 years ago)
S Wazir
Aline from foxton was really amazing to work with. She was very helpful and responsive through the entire process. Would highly recommend them... Read more
13th Apr 2021 (3 years ago)
M Kulkarni
I am Foxton's client for over 12 yrs now. I have been using their Harrow, Pinner, Ruislip, Hampstead, West Hampstead, Maida Vale, St John's wood branches as well... Read more
7th Apr 2021 (3 years ago)
M Vigor
I was very happy with the advice and professionalsim of Kristian who succeeded in finding a tenant for my flat despite a difficult market.... Read more
Landlord
16th Dec 2020 (4 years ago)
L Disu
Working with Gurjit was nothing but ideal! She was able to show me several nice properties, offer sound advice and engage in good conversation throughout our viewing afternoon. She was also very efficient in handling everything. I definitely recommend her, and Foxtons SJW to everyone!... Read more
20th Nov 2020 (4 years ago)
O Chidera

Bad experience with Nezam Tehrani from Foxtons St Johns Wood. I recently rented a property from Foxton St Johns Wood branch and the agent, Nezam Tehrani was a pain to work with. He was constantly calling and pestering me to pay rent two months in advance of my move in date, even when this was not stipulated on the contract.
On arrival into the property, the property was filled with damp, broken and rotten windows, no fire alarm installed, poor hot water supply to the showers. It has been weeks since I moved in and I am currently in a long winded fight with Nezam and the landlord to fix these issues. Nezam doesn't even pick my calls or reply my emails anymore. The case has been escalated to the council and even the councilman was apppaled with the derogatory condition of the flat which Foxtons let to me.
In my opinion, Nezam was only bothered with his commission from renting the property and was not concerned with whether the property met the conditions for human habitation.
I would not recommend Foxtons St Johns Wood, particularly Nezam to anyone looking to rent in the area. If I could give 0 stars I would.... Read more
Tenant
17th Nov 2020 (4 years ago)
D aleisa
Worst letting agency ever, made our stay a nightmare
They where not helpful or professional at all
Keep away if u want a decent stay... Read more
Tenant
19th Oct 2020 (4 years ago)
T Noble
Absolutely appalling!! Taken a month and a half to get deposit back, rang 20 times and every time there’s a half arsed excuse with promises that they never deliver. You have to chase them constantly, and they treat you as if your time isn’t valuable. Throughout the whole tenancy they were terrible at communicating and the house was practically falling down and any repairs we had to get in they took months to even pay us back. DO NOT RENT FROM FOXTONS, they will waste your time and stress you out.... Read more
Tenant
15th Oct 2020 (4 years ago)
I Ozel
the worst experience ever. They treat you well until you rent the property and then you never hear from them. We moved in 8 hours later the previous tenants moved out. That was very risky during Corona. The flat was filthy, we did not have hot water for 9 days. Our dishwasher had leakage, we had mould in one of the bedrooms, we had mice droppings in the flat. These are only half of our problems and none of them are fixed. Everything was already addressed on our inventory list and they made us move in in this circumstances.... Read more
Tenant
12th Oct 2020 (4 years ago)
S Masand
Marina handled our move to a new property in SJW and she was absolutely amazing. She helped us secure our place and we're super happy with the service she provided :)... Read more
Tenant
16th Jul 2020 (4 years ago)
J Li
Wes Mohammed provided excellent, friendly, and conscientious service. I was initially surprised, but pleased that he provided a car ride between flat locations (with mask on, 1 metre apart in the back seat, and windows open). Thank you!... Read more
13th Jul 2020 (4 years ago)
A R
We had an absolutely fantastic experience with Wes Mohammed. He was extremely helpful and thorough from the very first exchange we had. He did not hesitate to go the extra mile and has always provide us with assistance very promptly. We were very impressed by how quickly he understood our requirements for a property and made sure to show us an extensive range of flats - all within budget. Thank you again Wes !... Read more
13th Jul 2020 (4 years ago)
Christopher
Estate Agent's 'sales spin' on call yesterday, incorrect information sent, then ignored email. Very poor service from representative. Won't buy through this office.... Read more
Buyer
7th Jul 2020 (4 years ago)
L Maloney
This has been my fourth time moving and a different agency I have used and Foxtons is by far the most professional and organised company. What usually is a very stressful situation (especially with the current COVID situation) was made super easy and pleasant. I can't thank Nezam Tehrani enough for all the help he has done for me, he went that extra mile to make sure I found the most suitable place for me. I would 100% recommend Foxtons to anyone and if you can get Nezam it's an added bonus, such a stress-free experience and a lovely flat! Thank you Nezam!!... Read more
Tenant
6th Jul 2020 (4 years ago)
C Seux
I am a university student in London from the United States who was looking to rent at the peak of lockdown in London and had a pleasure to work with Nezam Tehrani from Foxtons St Johns Wood Branch. I was very particular about what kind of place I wanted and I couldn't view these places for myself and had a friend view on my behalf. The communication is excellent, easy to coordinate between each other especially considering time differences, and he answered each question I had about contracts and the property thoroughly and took the time to explain the renting process to me as a first time renter.... Read more
Tenant
29th Jun 2020 (4 years ago)
O G
First class service by Wes Mohamed. Very quick, uncomplicated and straightforward. Found a flat yesterday and signed the contract already today in St. John's Wood. Thanks again... Read more
Tenant
18th Jun 2020 (4 years ago)
J Godoy
The St. John's Wood Foxtons agency helped me quickly set up in St. John's Wood, and negotiate a fair price until I finally moved in.
My agent Nezam T. was intense, knowledgeable, persistent, communicative and very efficient to be on top of things. The Manager Kristian B. was very friendly. I recommend them for express moving and in general.... Read more
Tenant
16th Jun 2020 (4 years ago)
S Mahder
Having spent the last few months scouring through the internet looking for a new apartment which was in close proximity to work, I was pleasantly surprised by Nezam Tehrani who looked after me gave me good personalized properties to view in accordance with my requirements and lastly the level of professionalism one would expect. The whole process was efficient and effectively done within 1 week without the need of constant back and forth. I would highly recommend Nezam to anyone interested in property's in and around St. Johns Wood!... Read more
12th Jun 2020 (4 years ago)
R Venancio
Thank you Nezam for helping finding a great flat in such short notice. Great work. We are super happy! For our new home.... Read more
30th May 2020 (4 years ago)
L Mendoza
It took only one afternoon to Agent Nezam Tehrani to find the perfect flat for us, do a personal viewing, meeting the landlady and set up all the paper work in one go!
He is very efficient
Very happy.... Read more
Tenant
28th May 2020 (4 years ago)
E Nicholas
I have been very impressed with Kritsian Brown the lettings manager and his letting team during my latest let. I find him to be very professional at all times and no problem is to large for him to solve. Thank you... Read more
Landlord
24th Mar 2020 (4 years ago)
M Scofield
Aline was our agent and made our experience a pleasure in what would otherwise be a stressful and uncertain time. She is hardworking, persistent and invested in her clients' happiness and I would recommend Aline unreservedly to anyone. She managed to find us the flat of our dreams and recommend this branch highly enough.... Read more
Tenant
24th Mar 2020 (4 years ago)
R Maciel

You are not the priority. Commissions are. The landlords are. But not you.
The agent that helped us (Nazham) was really rushed into doing everything, showed us flats different of what we asked and so rushed that was a really dangerous driving involved.
When sending options, it was the same. Ignoring important factors like location or size. On the phone the size was 40sqm. Then it was 38sqm. In the floor plan it was 35sqm... Like, what!?
When asking if we could bring our furniture "no, you don't need that. It's better to have the landlord's". Yeah right. Maybe I can decide on that?
Anyway... We didn't get the flat we wanted, which is fine, because at the end we got a better option with another agency. When he called me to check how the search was, I have barely said "we found a place" and he was like "ok then byyyeee".
What I take from it is that what matters is only a big fat commission.
Regardless where I was going to live for the next 3 years.
Some understanding and empathy would be highly appreciated.
The manager though, is a reeeeally nice guy.... Read more
23rd Mar 2020 (4 years ago)
N Horn
The Foxtons' lettings team was amazing - Kristian Brown did a really great job in a very short period of time. I can highly recommend him and his team!... Read more
Landlord
3rd Mar 2020 (4 years ago)
A Anzanello
Thank you Wes Mohamed for such a professional service and for the quality of the houses you showed me. Wes understood since the very beginning what I was after and he patiently worked out the best alternatives. Wes also worked outside normal working hours to arrange for me viewings. 5 stars for you Wes and also for Foxtons.... Read more
29th Feb 2020 (4 years ago)
H Pentakota
Foxtons tricked me into renting a 2 bedroom apartment when I needed a 1 bedroom and to make it worse did not reveal details of the work pending at the apartment complex which is now so noisy, disturbing my peace of mind to state the least after paying such high rent. In addition, 6 people got trapped in the elevator of this apartment complex for more than an hour as the emergency button wasn't working. It's a new apartment complex. I had to call fire extinguishers as the emergency security person associated with the apartment kept us waiting and waiting without being able to help!! Foxtons take zero responsibility to ensure people are not left in dark when they show such apartments. All they need is a fat commission!... Read more
Tenant
20th Feb 2020 (4 years ago)
S Unal
It was really fantastic experience! Mr. Nezam Tehrani from St Johns Wood brand - helped me with his patience and great interest to find the best flat for me in Maida Vale rapidly. He made the best of my experience. Thanks for Foxtons and him especially. Now what? I am enjoying my new flat very very much! :)... Read more
Tenant
13th Feb 2020 (5 years ago)
A Peral
Fantastic service! Mrs Aline Klamt and her team are very nice and professional agents, they did everything they could to find a place that matched my needs. I definitely recommend Foxtons St. Johns Wood.... Read more
8th Feb 2020 (5 years ago)
A Charmi
Natalie Simpkin has been absolutely amazing with helping me find the right property. Can't recommend enough!... Read more
5th Dec 2019 (5 years ago)
H Larose
Marina showed me around a number of flats and was very professional - would recommend!... Read more
28th Nov 2019 (5 years ago)
U One
Can’t praise Marina enough. She was patient and professional; she listened and understood my requirements and would make an excellent therapist if they ever considered changing careers! She made what could have been a stressful process all very easy.... Read more
28th Nov 2019 (5 years ago)
E Selva
Great service. Plenty of different options. Thanks to Marina, the best agent.... Read more
28th Nov 2019 (5 years ago)
A Guenov
Apartment hunting in London is difficult and disorienting. Nezam from the Foxtons St. John’s Wood branch is a dedicated expert with tremendous negotiating capabilities who will help you find a fantastic fit. He is well informed of the market, very capable, and determined to find you the best place possible. Ask for Nezam, you won't regret it. Highly recommended.... Read more
22nd Aug 2019 (5 years ago)
C Gara
The selling and buying of property is inevitably a stressful process. This is heightened when most of the transactions were carried out from abroad, with a 7 hour time difference! Initially Deborah and more recently Oliver went well beyond the call of duty. Thank you to them and Foxtons for making our move a reality...
chris... Read more
Seller
21st Aug 2019 (5 years ago)
Charlie
Deborah was motivated, professional and personable from our first meeting when she valued my property. She’s straightforward and gives agents a good name! Definitely recommend.... Read more
Seller
31st Jul 2019 (5 years ago)
A Wilkie
Deborah was extremely helpful throughout our search, going above and beyond to show us properties that were consistent with our search. Great service.... Read more
22nd Jul 2019 (5 years ago)
C Maxton
Kristian Brown has been dealing with my property in St John's Wood. I can only say that I am very happy with his competent, efficient yet friendly manner and of course the fact that he managed to let my property and was diligent with the references he collected.... Read more
Landlord
25th Jun 2019 (5 years ago)
N Saraf
I know Deborah since she was working in Maida vale office. she has shown me a lot of properties and some of them i had put an offer too. for some reason we haven't been able to strike a deal through her yet but i am quite hopeful it will happen very soon. She understands my needs very well and always prompt in contacting me. She is always punctual for the viewings and very professional in her work and has a thorough knowledge about the area.... Read more
18th Jun 2019 (5 years ago)
B Addington
Brilliant experience, thanks to Andrew K for getting us into our wornderful apartment !!... Read more
Tenant
8th Jun 2019 (5 years ago)
????
Although I had been in contact with Deborah since three month ago, I finally managed to come to London and meet her in person yesterday. I found Deborah to be highly professional, efficient and mindful of her individual customer.
I had asked her to show me three properties and she showed me and additional one. I liked this additional one the best. This exemplifies that she tries hard to understand her customer's needs and comes up with more valuable assistance than what you had asked.
She was highly knowledgeable of the current London property market and each individual property. I truly appreciated her assistance yesterday and am looking forward to have her continued assistance.
Best regards,... Read more
30th May 2019 (5 years ago)
O fari
Francesco Trivelli, you have been such an amazing person with us. You have treated my family very well, always trying your best to help and guide us in the right direction and for that I will always be thankful. :)... Read more
30th Apr 2019 (5 years ago)
S Aliamiri
Francesco Trivelli solved all my problems over an evening! I was desperately looking for a flat for ages, surprises of London flats, so many horrible un-livable places with crazy prices...I was lucky that he appeared :))) He asked what I was looking for and he arranged an evening for viewings!Places were spot on, all I wanted!!! I never imagined finding a dream flat in London is that easy! He is very professional and I managed to get the flat the day after.Smooth and hassle free...I extremely recommend him! Now I know who to refer to whenever me or my friends need a place! Thank you Francesco! Grazie mille :)... Read more
Tenant
18th Apr 2019 (5 years ago)
K Aleong
I have been dealing with Deborah from Foxtons in St Johns Wood sales for over five years. Deborah is knowledgeable on the area and takes the time to assess her client's needs. Not only is Deborah an absolute professional in terms of her communication and listening, she is super understanding and friendly.
Outstanding service and would definitely recommend!
Kim Aleong... Read more
17th Apr 2019 (5 years ago)
S Gower
Can't recommend Deborah from this branch enough. She was incredibly patient and understanding when helping me find a flat- meticulously listening to my requirements and going above and beyond to find the perfect property. She was in touch frequently when new properties came onto the market and really made sure each viewing had a purpose in order not to waste my time. Highly impressed with her level of professionalism.... Read more
12th Apr 2019 (5 years ago)
J Yim
Excellent services from Deborah Stanton who understands my needs upon the first meeting. She is quick to get all viewings lined up and provides good advice.... Read more
8th Apr 2019 (5 years ago)
H Charles
Andrew Kaskow was very proactive and very helpful to find a tenant. In comparison to my previous long-term tenant, Andrew managed to raise the rent price by almost over one third for a short let tenant. Well cone Andrew !... Read more
Landlord
3rd Apr 2019 (5 years ago)
M W
Seamless booking process from front desk. Excellent service and attitude from Francesco Trivelli - he showed me a number of properties that fit my preferences and budget. He was also very organised and responsive throughout in his communications. Although in the end I went with another property, I believe a prospective tenant navigating the St. John's Wood lettings market will have an easier time with Francesco's assistance.... Read more
2nd Apr 2019 (5 years ago)
D FT
Thank you Marina from Foxtons St John's Wood the best problem solver , you have helped me always during my three tenancies in the past. I highly reccomend Foxtons.... Read more
Tenant
1st Apr 2019 (5 years ago)
A Shawkat-mohammed
Deborah from Foxtons St Johns Wood did an amazing job at helping me find a new home. Her knowledge of local properties was second to none. After a lot of viewings I finally made my mind up and now have a new home.
Thanks. Will definitely recommend... Read more
Buyer
28th Mar 2019 (5 years ago)
A Moschopoulos
Francesco Trivelli has helped us secured a lovely flat and ensured that the paperwork process was as easy as it could be. He was professional and knowledgeable in his line of work. Having experienced from unresponsive and poorly managed letting agencies before, I am very pleased with Foxton's fast and efficient service.... Read more
Tenant
22nd Mar 2019 (5 years ago)
O Hidayatallah
Aleks Mesilovs has been extremely helpful and efficient in helping me find a new property to rent. The quality of service and customer satisfaction is second to none. I would definitely recommend Aleks as a lettings negotiator.... Read more
Tenant
22nd Mar 2019 (5 years ago)
P Daniel
Outstanding service from Joan Mufti (Foxtons/St. John's Wood Sales). She did/is doing a great job for us.... Read more
21st Mar 2019 (5 years ago)
V Martin
Deborah from St John's Wood office was amazing. She worked really hard to get the viewings and find us a buyer. Would definitely recommend her.... Read more
Seller
18th Mar 2019 (5 years ago)
A Francisci
Francesco Trivelli was helpful and efficient in guiding me through the rental process. Always calm and patient with my questions, I couldn’t have completed the process without him. Excellent service.... Read more
Tenant
17th Mar 2019 (5 years ago)
K Kuc
We have been dealing with Senior Short Lets Negotiator, Marina Bozzo, who found us exactly what we needed upon our first viewing. We were not expecting this. Marina's interpersonal skills, alongside her professionalism and empathy for her clients are truly unique. A prospect of returning to London after spending some years outside was accompanied by a certain level of fear that we may not be able to find anything suitable within our budget range. Marina's commitment to helping us find our new home has been evident from the minute we met. She came highly recommended by one of our friends and we have recommended her to other people since. Thank you Marina!... Read more
Tenant
15th Mar 2019 (5 years ago)
P deF
Excellent and professional customer service from Francesco - highly recommended!... Read more
14th Mar 2019 (5 years ago)
H Ped
Alright agency, but once you contact one agent for a property, other agents from different branches and location start calling you with apartment options, it was non stop. At the st johns wood branch this agent took me on a hour long trip showing places that were either out of my budget or location radius. Kept calling me again saying let me show you new places, but would never share pictures of the apartment over email, which I found fishy. I would avoid.... Read more
10th Dec 2018 (6 years ago)
C Kalra
Free parking whilst you discuss business... Read more
4th Oct 2018 (6 years ago)
A Jammal
I have been dealing with Joan Mufti from Foxtons St John's Wood. My experience with Joan is very positive; not only did she show me properties I liked and within my budget/preference, she has been very supportive and helpful in answering all my questions related to buying a property which I really appreciate since I am a first-time buyer. Joan has excellent communication skills and responds quickly on emails/calls which is something I really appreciate. I have had calls from other Foxtons people but was adamant about sticking with Joan to let only her show me properties as she was very much in the loop of what I wanted and I trusted that she showed me the best deals in the market. It's very clear that she has been doing her job for many years as she seemed very knowledgeable about the properties and the areas she covers. She is also generally a nice person to be around and talk to.
I am recommending Joan to my friends and would be pleased to deal with her again.... Read more
Buyer
2nd Aug 2018 (6 years ago)
D Liu
watch out. they will visit current tenants’ flat without giving notice in advance and lied to you they did. they don’t cooperate internally properly. as current tenants, you will be bothered by 5+ representatives at the same time every week at the nearly end of your tenancy. if you show your unhappiness (because of their sudden show up) in front of their clients, they will turn bad to you too.
if you are landlord and hire them to find tenants for you, they will attribute some failures to current tenants, such as the flat is dirty currently; current tenants refuse the visit (but actually they will come even without sufficient notice ahead.)... Read more
Tenant
12th Jul 2018 (6 years ago)
J Borras
I would love to put 0 stars if I could!
As a estate agent I can say that I received today one of the worst service ever.
They have a very bad organisation as a keys holders for lettings properties.
You can call one hour before and confirm you have the keys and when you reach the office, they keep you waiting 20 minutes for saying: The keys are with other agents.
When I was younger I always thought FOXTONS will be a great company to work for...it was my worst thought ever.
Don't lose time here with this bad service, bad administration!
TERRIBLE SERVICE
After over 20 minutes waiting, they offer me a bottle of water.... Read more
23rd Jun 2018 (6 years ago)
M Garruti
I had a very good experience with This agency. Mr. Francesco Trivelli assisted me very well, he made me view several flats that matched perfectly with my needs ! He's a very reliable and professional negotiator. So, I've got a flat that suits me perfectly.
Michele Garruti... Read more
Tenant
12th Jan 2018 (7 years ago)
I Konovalovs
Ronald B. and Derek S. have provided an exceptional support and guidance in acquiring my desired property in St. John's Wood despite numerous challenges and multiple obstacles we have encountered on the way from an offer to completion. I'm infinitely grateful for their professionalism and subject matter expertise in making this deal possible - if you are lucky to work with them, you are in the best hands on the market! Thank you Derek and Ronald!... Read more
Buyer
6th Nov 2017 (7 years ago)
G Harito

Please consider this a warning from a 20 year old student that just moved in London. Foxtons has found us a good property, but living into it has been a nightmare. They are supposed to be 'managing the property', when actually every time I call to reach my property manager she is not there.
Lets do a list of all the problems we've had.
First, we arrived at the home and the previous tenants had left ALL their stuff (not even talking about hygiene conditions). So we had to take everything (clothes, luggages, shoes etc...) and put it out on the balcony for them to pick it up - which they did weeks later ( WEEKS).
Second, the electricity and water bill of previous tenants was not paid - so to who did it fall to ? Us. And now whats happening ? We need to coordinate with electricity provider and foxtons (which of course don't answer) for us not to have a cut of electricity/water.
Third, no information was given to us when moving in. The inventory reporting was really incredibly bad, and when asked about the meters for water and electricity, they we'rent even able to tell me where it is !!
Oh and did I forget to mention they plan to kick us out of the house in the middle of the contract :) ?
Please everyone - that's a warning... be careful with who you go with..
Attached is a picture is all the stuff we had to keep on our balcony for weeks.... Read more
Tenant
18th Oct 2017 (7 years ago)
S Isik
Shah has helped me while I was looking to buy my first flat. As you know it's a long process, but he was always helpful, first taking me through the details of the house buying stages, and then following up consistently to find the perfect flat for me. In addition to that, it is very useful to know that Foxtons has a lot of branches all around London, so it was easy for him to extend my search to other areas as well. I would definitely recommend working with Shah and Foxtons.... Read more
Buyer
29th Sep 2017 (7 years ago)
B Chua
Alessandro was great. Wouldn't actually have secured the flat (to rent) without him. I know Foxtons has a reputation for aggression on the market (though it's true their fees are rather high) but every aspect of dealing with them has been efficient and stress-free. We love our new flat.... Read more
Tenant
28th Sep 2017 (7 years ago)
C Boël
I had a great experience with Foxton. I found my house through Sonya who took me around a few properties until I found the perfect home. She then liaised with the sellers and had the patience to answer all of my questions and come back to me in a very timely manner. I would definitely recommend Foxton to those looking to buy a property in London.... Read more
Buyer
10th Jul 2017 (7 years ago)
I Avroutine
Supernice and not pushy at all. Diligently took us around to view multiple properties.... Read more
15th Jun 2017 (7 years ago)
S Dearden
We moved to London from overseas and were very impressed with our experience with Foxtons. We worked with Marina and she was very knowledgeable of the local market as well as perceptive of our wants and needs. Foxtons made housing a very smooth part of the international move. Would highly recommend!... Read more
Tenant
13th Jun 2017 (7 years ago)
A Popplestone
Shah and Derek at Foxtons St.Johns Wood were absolutely fantastic. We were first time buyers and they helped us all the way through the process and now we have a wonderful flat!... Read more
Buyer
5th May 2017 (7 years ago)
C Baker
I am currently searching with Foxton's St John's Wood (Sonya Chambers) and to date I am extremely happy with the service provided by Sonya. She is most professional, knowledgeable and a pleasure to deal with. The branch itself is friendly and welcoming.
Foxton's have been great to deal with throughout my property search. Sonya of the St John's Wood branch has remained consistent throughout the process and kept me well informed of the market. I would happily use Foxton's again. Thank you!... Read more
27th Mar 2017 (7 years ago)
S Hariss
The member of staff lied over property to close the sale, when I complain, the manager said they are self employed they are not our employee!!! If rent is few days late they compose £60 penalty.... Read more
Tenant
1st Mar 2017 (7 years ago)
G C
They never answer the phone - shocking... Read more
22nd Dec 2016 (8 years ago)
L McAllister
I purchased a flat through Sonya, who is very approachable and friendly. She kept in regular contact and made sure everything went very smoothly. I couldn't have got an easier process than this to be honest, it was very reassuring during a very busy time at work!... Read more
Buyer
29th Nov 2016 (8 years ago)
Henry
I advertised my flat in Kensal Rise with Foxtons and Joan who works from the St John's Wood office promptly found me a buyer. She was very helpful and always on top of the situation throughout the conveyancing which helped keep stress to a minimum. She was very professional and I would certainly do business with her and Foxtons again.... Read more
Seller
16th Aug 2016 (8 years ago)
A Ho
Sonya was great to work with. She provided top notch customer service, was fully on top of things, and executed well. The team at SJW Foxtons overall exceeded my expectations and I would highly recommend them.... Read more
4th Jul 2016 (8 years ago)
A Islam
I received excellent customer service from Foxton's St John's Wood when my wife and I were looking to buy a property in the area. My estate agent, Sonya Chambers was extremely helpful - polite, courteous, professional and hard working. She kept me updated regularly along the way. Unfortunately, due to a change of circumstances my wife and I were not able to complete the purchase. However, when we are back on the property search we will definitely contact her, and Foxton's again!... Read more
Buyer
22nd Jun 2016 (8 years ago)
K Malik
Exemplarary service from Alessandro ! Well done!... Read more
3rd Jun 2016 (8 years ago)
J Deans
I have experienced consistently bad service from the entire letting team at this branch. Over the two years I have been letting through the St John's Wood Office there have been far too many mistakes to count and I dread having to engage with them. Even simple tasks are met with incompetence, delays, and disinterest. What I found most worrying was that they were very helpful up to the point that we signed the letting agreement and they had received their fee; beyond this point the service I received quickly declined.... Read more
Landlord
2nd Jun 2016 (8 years ago)
A Neblett
Sophie Klineberg was extremely helpful in securing our rental. She was prompt responding to all inquiries, helping us find a house that met our needs, and making the entire process painless. We strongly recommend her. Thank you, Sophie.... Read more
Tenant
10th Apr 2016 (8 years ago)
A Lynch
I would like to commend to you Louise Messaadia of Foxtons St Johns Wood. We had a very specific property requirement which Louise worked expertly and courteously to fulfill, we were very happy.... Read more
6th Apr 2016 (8 years ago)
George
Many thanks to the Foxton's St John's Wood team and especially Amad for helping me find the perfect property for me. He's been very helpful,efficient and professional throughout the whole process!... Read more
27th Mar 2016 (8 years ago)
M Erfan
I have had a great experience buying a flat through Foxtons in St John's Wood. Shah Rahman has been lovely and helpful and always just a phone call away. I'd totally recommend buying a flat through them as they are professional and supportive every step of the way. Thank you Shah!... Read more
Buyer
21st Mar 2016 (8 years ago)
L Lewandowski
Great office and employees, especially Marina Bozzo, who not only went out of her way and agreed to schedule a viewing on her day off, thus adapting to my busy schedule, but also was very supportive & professional during the offer and contracting process. Thanks to her, I'll have a great place to live. Highly recommend the Foxtons office and Marina especially as an agent!... Read more
Tenant
21st Mar 2016 (8 years ago)
Eric
Thanks to Amad at Foxtons in St John's Wood for an excellent service managing our recent move.... Read more
21st Mar 2016 (8 years ago)
T Singh
Its been a breeze working with the team at Foxtons. They are consultative and will give you both sides of the coin when choosing a flat.
I would recommend them if you are looking for a quality place to stay in London. They have the best listings too.
Sophie in particular has great customer service and was amazingly proactive with her follow ups and having our back when it came to getting things done.
A really good experience overall.... Read more
19th Mar 2016 (8 years ago)
S Mirkhan
We were very unhappy with the customer service provided by Foxtons until we meet in the St.Johns Wood branch, Alessandro Lombardo. He provide us an excellent service,it's an absolute pleasure having such a professional and knowledgable agent helping us find the perfect property.
Honest and very clear from the beginning, always available and prompt in replies, Alessandro understands what we are looking for in a property and he's never pushy.
My wife and I have been totally impressed by his professionalism and knowledge of the local area.
He really gained our trust, and thanks to such a good experience with Alessandro we will definitely continue using Foxtons now and in future.... Read more
18th Mar 2016 (8 years ago)
M Belcher
I was delighted with the service provided by Sophie on Monday 4th January. Sophie helped me throughout the whole process, from discussing my property requirements early on in the day to staying late in order to complete the deal. Sophie was friendly, professional and knowledgeable; all of which were much appreciated. For questions that I had about the property, Sophie actively found the answers and let me know ASAP which was very useful in my decision making process. Thanks again.... Read more
18th Mar 2016 (8 years ago)
C Nolewajka
I just started to work with Sophie Hancox and we did an initial phone interview. I am fully satisfied with the professional manner the interview was conducted with, which already makes me enthusiastic about the flat search. Sophie showed a lot of attention to detail and great understanding for my situation and search criteria. I am looking forward to all the flat viewings with her assistance.... Read more
18th Mar 2016 (8 years ago)
N N
Me and my partner went out on viewings with Shah Rahman from your St John's wood branch and i would just like to thank him for his positive attitude and excellent customer service, he is a credit to your organisation.... Read more
18th Mar 2016 (8 years ago)
N Malekbikloo
Anita was very helpful and I really felt comfortable dealing with her many thanks... Read more
18th Mar 2016 (8 years ago)
D jafari
We were trying to rent the property with the letting agent name Anita. she did try her best in assisting us through step by step process. It has been great dealing with such a professionals in St John's Wood branch... Read more
Tenant
18th Mar 2016 (8 years ago)
M Tabac
Anita Salahi was really great to us! Interested in finding out our needs and proposing properties to exactly match our taste. Great working with you, Anita!... Read more
18th Mar 2016 (8 years ago)
F Massoudi
Shah Rahman was very enthusiastic and quick to respond with several potential properties. We didn't buy with him since we went for a different neighbourhood but for the St Johns wood / Maidavale area he's definitely in the know.... Read more
18th Mar 2016 (8 years ago)
J Paterson
Great service against an incredibly tight deadline- thanks Kian... Read more
18th Mar 2016 (8 years ago)
C Easton
I have been using Foxtons in St Johns Wood for my property search in the area and have been dealing with Kian. I have found the service to be very good, and Kian has been really helpful in working around my time constraints, and has demonstrated a very agreeable and friendly approach.... Read more
18th Mar 2016 (8 years ago)
M Heskett
We called up Foxtons to view one property we'd seen online, and made a quick decision to move. Anita Salahi has been very helpful, getting us in quickly for a first and second viewing, and helping us proceed through the letting process. We look forward to our upcoming move.... Read more
Landlord
18th Mar 2016 (8 years ago)
P Reddy
I was recently searching for a flat in the Maida Vale/St Johns Wood/Queens Park area, and worked with Kian Gerami at Foxtons. Kian is incredibly helpful, enthusiastic and energetic, and left no stone unturned in trying to find me the right property. He managed to identify and get me access to properties well before anybody else. I would like to thank Kian for all his hard work and assistance, and I highly recommend Kian to both buyers and sellers.... Read more
18th Mar 2016 (8 years ago)
R williams
Anita Salahi is a brilliant agent and working with her is a pleasure.... Read more
18th Mar 2016 (8 years ago)
S Raven
Honestly, when most people think of Foxtons (or generally the stereotypical estate agent) words like arrogant, hard selling and untrustworthy come into mind. However, Sonya Chambers, at St John's Wood branch, was genuinely their for us when we were looking to buy a property - from start to end. Both of us agree she was friendly, honest, hard working and always kept us in the loop during the very stressful process. As first time buyers we never hesitated to ask her any questions. She was always straight to the point, clear and concise; and if she did not the answer then she would say so. We would highly recommend her to any of our friends who are looking to buy a house. Thanks Sonya.... Read more
Buyer
17th Mar 2016 (8 years ago)
O Soldatos
Thanks a lot Ronald, so far you have been very helpful for what we are looking for.... Read more
17th Mar 2016 (8 years ago)
J Leka
Ronald is been so far amazing and very helpful with us!!! Thank you foxtons... Read more
17th Mar 2016 (8 years ago)
V petrova
My experience with Amad Quaid from St Johns Wood Foxtons' office was very helpful. He was well prepared for all our questions about the local area and the connection of the flats we visited with the tube and buses. Futhermore , he showed us several nice properties which perfectly matched our criteria!!!... Read more
17th Mar 2016 (8 years ago)
R Hill
Amad Quaid did a great job helping us with our flat search! He really helped us through the process!... Read more
17th Mar 2016 (8 years ago)
V Castro
I had a very successful experience with agent Amad Quaid, from St. John's Wood agency. He was keen to understand my needs and presented excellent options. In addition to that, he was very efficient in negotiating a rent value that would fit with our budget. I would definitely recommend his services and the general attention I've got from this agency.... Read more
Tenant
17th Mar 2016 (8 years ago)
R Newmark
Outstanding service from foxtons St. John's Wood, its a great service, they are working very hard to find me a property, very friendly all round a good experience, thank you Alessandro... Read more
17th Mar 2016 (8 years ago)
B Cosola
Very attentive service. Love my flat. Would definitely recommend.... Read more
17th Mar 2016 (8 years ago)
R Geller
Shah Rahman in the St Johns Wood office was great. During my property hunt, he was always attentive and patient, sending me relevant flats and always being armed with the appropriate information. Shah is reliable, honest and goes above and beyond to get his clients into their dream home!... Read more
17th Mar 2016 (8 years ago)
C Alexa
Big thanks to Kian Gerami, super helpful with my property search as well as great at negotiating on my ideal flat... Read more
16th Mar 2016 (8 years ago)
S Sun
I worked with agent Alessandro Lombardo from the St John's Wood branch. He listened to my requirements and efficiently took me around five or six properties (including one wild card) within the allocated two hours. It was very clear from the start as he took out the map and showed me his planned route which was exactly what I was hoping for. I settled in one of them eventually. Alessandro and his manager William was very responsive to complete the deal after too.
The only gripe for one star less is due to the price charged by Foxtons - it was the highest among all the agents I've contacted during the search.... Read more
Tenant
16th Mar 2016 (8 years ago)
D Godfrey
Foxtons recently selected several properties that satisfied my requirements perfectly. We where taken to the viewings by Ronald whom both my partner and I found most courteous, knowledgeable and efficient and made the whole process a pleasure. I would certainly give them my recommendation.... Read more
16th Mar 2016 (8 years ago)
J Woodley
Outstanding service from foxtons St. John's Wood great service and very friendly all round a good experiance :) thank you Kian... Read more
16th Mar 2016 (8 years ago)
A Vargas
Alessandro was very helpful through all the search, providing a very complete service, from identifying great opportunities to the end of the process.... Read more
16th Mar 2016 (8 years ago)
M Jerger
I am so grateful to Sophie Hancox, who made apartment searching not only quick and efficient, but informative and entertaining as well! I had very little hope to find a suitable flat for us and within our budget, however Sophie excelled in understanding my situation and what I was looking for! Within three flat viewings, I found exactly what I wanted and we are so grateful for her hard work and commitment during viewings and paperwork! Thank you and wishing the team all the best!... Read more
Tenant
16th Mar 2016 (8 years ago)
N Alridge’s
Louise Hunte was fantastic in helping me with my property search, we developed a great rapport straight away she took time to listen to my needs and found and number of suitable properties that met my criteria. Looking for a property can be a painful process but with Louise it was fun, and the paperwork was easy to follow. She helped me to find the perfect place, we absolutely love it!... Read more
15th Mar 2016 (8 years ago)
M Duggan
Louise Messaadia was pivotal in helping us finding the flat we now live in. She not only spent a considerable amount of her time to help us look for rentals that were not only within our budget but also those in the locations we were after.... Read more
Tenant
15th Mar 2016 (8 years ago)
N Shah

We recently bought a property in W9 via Foxtons in St Johns wood and I would like to thank Sonya for all her help throughout the buying process. We were unfortunate on the first property we found as after the offer was accepted the seller disappeared. However Sonya manged to find us another property which we completed in September last year.I would highly recommend Sonya to anyone looking to buy a property - one thing that we did like about her was that she was not pushy at all like some of the other sales negotiators who i had experience in dealing with at Foxtons although they were at other branches.
One thing that we were disappointed about was the letting side of Foxtons. We bought our property with tenants and Foxtons was the managing agent. Having bought our property we decided not to continue with the letting services of Foxtons. We were surprised they had no clue that the owners of the property had changed after we completed our purchase and it was painful and time consuming to get all the paperwork processed to take over the tenancy.... Read more
Buyer
15th Mar 2016 (8 years ago)
D Cartwright
Sophie Hancox has put a lot of energy and hard work in finding a place for us.... Read more
15th Mar 2016 (8 years ago)
G Antioch
I dealt with Sophie Hancox from St Johns Wood office ,looking for a place to rent... She was polite, professional and could not do enough for us.
I cannot recommend her highly enough ! First class agent... Read more
Tenant
15th Mar 2016 (8 years ago)
J Dalley
You can expect amazing service from Sophie Hancox at Foxtons in St John's Wood. She showed me a great selection of flats, provided a wealth of helpful information about the area and assisted throughout the process to ensure everything went smoothly. She even helped me carry all of my luggage on the day I moved in! Cannot recommend highly enough.... Read more
Tenant
15th Mar 2016 (8 years ago)
E Hayes
Alessandro gave me a tour of the local and was very helpful. He understood my requirements and showed me a bunch of different properties that were all suitable.
All the staff were very friendly in the shop and were able to answer all my questions. All taken care of very quickly.... Read more
14th Mar 2016 (8 years ago)
R Adams
Deborah Stanton has been extremely helpful to me over the past 3 years. I have bought and sold a number of properties, and as agents go, she is by far one of the best I have ever dealt with! Keep up the good work!!... Read more
Seller
14th Mar 2016 (8 years ago)
M Patel
A gentlemen called Kian has been helping us in our property search. He has kept us appraised of properties that match our requirements - he took the time to find out exactly what we are looking for, both on the phone and during visits to properties, so our time wouldn't be wasted on unsuitable properties. He keeps in touch regularly and is always willing to answer any questions we may have. We have found him to be a really helpful agent who genuinely wants you to buy a property that you will be happy with.... Read more
11th Mar 2016 (8 years ago)
E Greco
I was lucky enough to find Foxtons in St John's Wood. They provide an excellent service. I am mainly dealing with Ronald Birznieks and it's an absolute pleasure having such a professional and knowledgable agent helping me find the perfect property.
Honest and very clear from the beginning, Ronald understands what we are looking for in a property and he's never pushy. Although he is working for the sellers, I really feel that he has also our best interest at heart and it's important for him that we are happy with the purchase of our first home.
My husband and I have been totally impressed by his professionalism and knowledge of the local area.
He really gained our trust, and thanks to such a good experience with Ronald we will definitely continue using Foxtons now and in future.... Read more
Buyer
11th Mar 2016 (8 years ago)
V andreev
I would like thank foxtons office at St Johns Wood NW8 and specifically Sonya Chambers who has done an amazing work for selling my property at the best price.She is highly experience person and I will always recommend her .... Read more
Seller
11th Mar 2016 (8 years ago)
D Janczarek
It was a pleasure to deal with Ronald from Foxtons in St John's Wood. We found him highly professional, personable and friendly. He is always approachable and no question is too stupid. Buying a property can be a very stressful process, and he took the stress out of the process.
He just went over and above. Not only in his communications but with his willingness to do everything he can do to help us. His advice has been extremely useful.
We will definitely recommend Ronald and Foxtons to any of our friends and family.... Read more
Buyer
11th Mar 2016 (8 years ago)
M G
Louise Messaadia's help in finding us a rental property has been invaluable. She spent considerable amount of her time to help us look for rentals that were not only within our budget but also in the right location. I would definitely recommend Louise to other individuals looking for a property.... Read more
Tenant
11th Mar 2016 (8 years ago)
E M
Very efficient and friendly service, would recommend Foxtons to anyone... Read more
10th Mar 2016 (8 years ago)
R ezadkhasty
Absolutely delighted with the excellent service myself and my daughters received from Deborah Stanton of Foxtons in St Johns Wood office.
I like to mention the brilliant local area knowledge Deborah had and my daughters bought their flat over two years ago, and they are so happy with their purchase. Deborah Stanton is helping them again to buy another property and she has been so hard working to help them to buy the second home. i honestly can not praise Deborah enough for all her kind and genuine help to us.....Thanks so much Deborah... Read more
Buyer
9th Mar 2016 (8 years ago)
L Tagadiadi
I am glad to be given the opportunity to write a review for the extraordinary level of service I got from Deborah Stanton at the time I was looking to buy a property.
Hard work, professional understanding of my needs as a customer, being contactable at any time even outside her working hours whenever I needed which created a feeling of security and trust that outshone the rest of the estate agents I was talking to.
further to her professionalism an interpersonal relationship developed which added to the confidence I had in her to find the property I was looking for
strongly recommend Deborah to anyone who is interested in acquiring a place in London
thank you for all your help!... Read more
Buyer
9th Mar 2016 (8 years ago)
J Sánchez-Casas

If you are thinking of moving to St John's Wood/Maida Vale area, do contact Foxtons' office!!
This is honestly the best Estate Agents office if ever come across, and believe me I've visited a few...I honestly had lost faith in estate agents but then I met Anita, our lettings negotiator. We had just started our search and were thinking of moving in 6 months time. However, she understood what we were looking for so well and so fast that we ended up putting a deposit for an apartment on the second day of our search!!. The thing I liked the most about Anita is not that she was a great professional but the fact that she cared. We really felt she was trying her best to find something that we like, rather than selling us every single option available, and gosh she definitely did :). We cannot wait to move in
I'd also like to acknowledge Sara's (Lettings Valuer) professionalism and effectiveness.The process has been incredibly smooth and painless, she's dealt with our future landlords brilliantly well.
Thanks guys for your great work and help.... Read more
Tenant
9th Mar 2016 (8 years ago)
S Jamil
Louise Hunte was excellent in every aspect of my home search! From identifying excellent properties and being diligent in her search for me. Also performed brilliantly in closing the deal and ensuring that all admin matters were covered off. Her attention to detail, excellent interpersonal skills and genuine enthusiasm for her work shines through! Would definitely recommend her to any one else I know!... Read more
8th Mar 2016 (8 years ago)
N Manek
Outstanding service from Foxtons St Johns Wood lettings team. Managed to let my property faster than any other agent. Can not praise them enough! Great service all around.... Read more
Landlord
8th Mar 2016 (8 years ago)
G Georgopoulos
Great work from Sophie. Foxtons carried out a number of viewings, collected and communicated all feedback, had a new tenant agreed within 10 days of marketing... Read more
Landlord
8th Mar 2016 (8 years ago)
S M
Great, professional and friendly service. The St johns Wood team is amazing. Special mention to Ms Sophie. Top Class Service.... Read more
8th Mar 2016 (8 years ago)
A Haidar
Worst ever, avoid them!... Read more
1st Mar 2016 (8 years ago)
Eléonore
Great service from Louise who helped to find the perfect property to rent for me. She was very helpful during the whole process and made sure my questions were all answered... Read more
Tenant
27th Jan 2016 (9 years ago)
E SALLOUM
Would like to take this opportunity to highlight the high level of professional service we’ve witnessed during our initial home purchase with Deborah Stanton.
Patience and dedication are clear attributes to Deborah’s personality.
She swiftly adapted to our preferred way of communication, which among real-estate agents, is a true scarcity. So thank you for that!
We are currently considering moving to another property, and of course, Deborah will be our only choice.... Read more
Buyer
17th Dec 2015 (9 years ago)
P N
Very disrespectful to tenants. I am extremely disappointed and upset. Just trying to rip off us as tenants. Asking us to pay higher rent for renewing our current contract and after we decline putting it on the market for even less than we pay at the moment.. that would have been a robbery! Also, after complaining a whole year about problems in the property you send people without my consent 1 week before we move out.. don't you think it is a little bit ridiculous? Very unhappy, please try and improve :(... Read more
Tenant
17th Aug 2015 (9 years ago)
B Thekiwi
Worked with Foxton's to rent a property and was impressed with the service. Our agent was organised, answered a large number of questions quickly, was transparent about fees and costs, and was plesant to deal with. Very professional.
Was worried we might experience problems after reading some of the reviews and hearing a few negative things about Foxtons... but pleasantly surprised so far.... Read more
Tenant
3rd Mar 2014 (10 years ago)
A Newbury

I wish there were a box for "Appalling" as "Poor-Fair" is inadequate to describe my experience. I let my property out through Foxtons. Their hidden charges are enormous - for example, they charged me £250 for what they called "professional cleaners" who completely cleared my kitchen, throwing away brand new tea towels, utensil holders and cutlery, and food items such as coffee, tea bags, rice, spices, sauces etc. The let was a short term let of 3 weeks and I had NOT instructed any "professional" cleaning to be carried out as it had all been done 3 weeks previously! The cleaners also defrosted my fridge, again without my permission, using a knife to speed up the process by chipping away at the ice. Inevitably they punctured the freezer lining and the whole fridge freezer - only 12 months old - had to be replaced. Obviously we also lost the contents of the freezer. It took them 3 weeks to replace the freezer, in the height of summer, so we couldn't even keep the milk cold. It also took in excess of 30 phone calls. Calls were generally not answered, or if they were, promised action was not taken. The inventory was completely incorrect and failed to record what was in the flat at the time the let took place. My cat could have done it better. I know that they also charged the tenants for many items which they had not been told about in advance. Avoid Foxtons at all costs. Terrible.... Read more
Landlord
30th May 2013 (11 years ago)
O masterman-smith

I am currently selling a house and searching for a flat to purchase. I signed up to look at flats with foxtons as i was interested in a few flats they promoted on their website. They took me to flats i wasn't interested in and which were out of my price range, turned up at appointments without specs and no information about the flats or the area. After having such a bad experience with them I never contacted them again. I did however receive many phone calls early in the morning from their pushy secretary telling me to switch estate agents and sell my house through them. They called me four more times over the next few months despite the fact that i had told them not to contact me again and that i would never sell my house through them, they still continued to call, and today i received a foxtons magazine and hand written note from the secretary telling me i should switch agents again! they are pushy, rude and have a complete lack of respect for someones privacy.... Read more
Seller
16th Jun 2011 (13 years ago)
M Milani
I have dealt with a girl called Charlotte here for a short let, she has been really lazy and useless....
but all the team is a bit strange.... here...
Once I was in the agency I have noticed that most of the staff was playing PAC-MAN... Read more
Landlord
21st Jan 2011 (14 years ago)