Dealt with John German right from the start. Our mortgage advisor Adam Sentance is OUTSTANDING. He made the impossible happen and managed to come back with exactly what we wanted. Always happy to make sure it works for you. He helped with our life insurance afterwards which was excellent.
Jo Gibbons who dealt with our purchase, I couldn't fault. She was able to help with a million and one enquiries, was very fast and efficient.
Couldn't recommend these enough! Thanks so much for a simple purchase!!
Imagine how horrified we are today to find that our daughter and granddaughter are homeless after John German informed us 15 hours before the arranged moving time that the property my daughter was due to rent was being taken off the rental market by the landlord and being placed on the sales market instead. This after being assured that all was well and her arranging completion dates around their advice to move out of her sold property. They have shown no sensitivity or concern. Avoid them at all costs if you value your well being and expect to receive good customer service.
Andrew Johnson in Ashby were exceptional in aiding us to purchase our new home. They were a buffer between the sellers and ourselves which enabled a smooth and peaceful transition.
Nothing was ever too much for the helpful and knowledgeable staff. Thanks all
Professional, friendly and helpful through out the process. Thanks to all the team for everything! Highly recommended.
Excellent team , outstanding service ! Rebecca went the extra mile to quickly find a suitable home for me to rent . Very grateful and i will highly recommend Frank Innes .
The staff at Frank Innes were extremely professional and knowledgable and made the entire purchase process as easy as possible. They were always on hand to answer my calls and deal with any queries i had and the speed and proficiency they worked with was excellent. i would recommend their services to anyone.
Having come across Hortons through The Whistle Magazine I was so happy to of worked with. Fantastic communication, great understanding of my needs and very relatable people. A huge thank you to Adam and Chloë for all their help.
excellent team of experienced professional estate agents. Great personal service from start to completion. Would highly recommend to anyone buying or selling a property.