D savage
I rented a room in the area in January via Hamptons of Belsize Park and found the agency to be very helpful. Shayan guided me through the process in a professional and friendly way and was always on hand by email, text or call to answer my queries and make the process as simple as possible. 10/10 would recommend.... Read more
Tenant
9th Feb 2024 (11 mo. ago)
Flora
Great experience with Hamptoms as we were looking for a flat to rent. Shayan was friendly and helpful helping us going through the whole process, and we have now secured a flat we are happy with and have been warmly welcomed into.... Read more
Tenant
7th Feb 2024 (11 mo. ago)
L Dawkes
I strongly advise you NOT TO USE Hamptons as agents on your sale.
I sold my property through Hamptons within the last few months and found them to be incompetent, lacking in moral character and professionalism throughout the sales process.
Hamptons fell well short of the minimum standards you would expect of an agent;
1. Inability to proactively manage the sales process resulting in significant delays to exchange
2. Despite claiming significant expertise, Jonathan Rose (senior agent at the branch) has a defeatist, pessimistic demeanour, regularly catastrophising issues rather than working with the client to resolve them
3. Agents appear to work in the best interests of the buyer, not the vendor, contrary to standard practice
4. Jonathan Rose was rude and unprofessional on numerous occasions - when challenged on approach, he has twice hung up the phone, showing a total lack of accountability - I received similar feedback on Jonathan from other parties in the chain
5. Another Hamptons agent shared, without my consent, personal health details with my buyer in order to “explain away” delays
6. Failed to achieve sales price they set, indicating lack of local market knowledge
If you want an agent that adds zero value, but still expects an exorbitant fee, go with Hamptons….
Edit: Hamptons are aware of this feedback and have done NOTHING. They admitted no fault, adjusted my fee by a token amount but threatened court action if I didn’t pay their full fee. Atrocious behaviour.... Read more
Seller
16th Aug 2023 (1 year ago)
P Martin
I bought my flat in Belsize Park through Mark at Hamptons. He was really helpful, gave great advice and really supported both the seller and I through the process. He also gave excellent recommendations of support services and generally was a pleasure to deal with. Thanks so much Mark, and, I'm super happy with the flat : )... Read more
Buyer
24th Apr 2023 (1 year ago)
A Stoll
Hamptons provided an excellent service in selling our flat. Their local knowledge and easy approachability made the process simple and trouble free in a sale not without a number of difficult aspects.... Read more
Seller
29th Sep 2022 (2 years ago)
K Chan
Couldn't think of a worse experience than the one we had letting a unit from Hamptons. If you are debating whether to let your unit with them or to sign a unit that they are letting, beware and go elsewhere if possible. The agent, Mark, wilfully lied to us to convince us to let our unit. No matter what they respond to this review with, it was clear that they were well informed of a conflict in our lease and chose to mislead us into signing it. Realistically, we should have been more ruthless about the contract terms, but didn't realise that letting agents could act in such bad faith. I generally don't write reviews but felt like people deserve to be cautioned.... Read more
Landlord
17th Aug 2022 (2 years ago)
M J
To avoid.
Didn’t comply with the notification eviction notice of the term of contract.
The agency is doing everything to not return the deposit despite the house was returned in the same condition (after only 11 months).... Read more
Tenant
9th Aug 2022 (2 years ago)
P Agarwal
It was a pleasure working with Shayan at Hamptons International to rent our flat. He was proactive and extremely helpful and we really appreciate his help in getting our flat let out at record speed. Thanks again.... Read more
19th Jul 2022 (2 years ago)
A Fugard
Great experience renting with Hamptons Belsize Park. Our agent, Shayan, was helpful both whilst searching for a property and at the end of our tenancy. Would recommend them.... Read more
12th Jul 2022 (2 years ago)
J Xu
Shayan is fantastic in helping me find a flat and process my tenant application, he is very professional and understanding. Would highly recommend him and his team at Hamptons.... Read more
29th Jun 2022 (2 years ago)
A Churchill
Shayan was great to deal with. He responded very promptly to any queries and made the moving in process a smooth transition.
I would certainly recommend him to anyone looking to move to the area.... Read more
14th Jan 2022 (3 years ago)
E Davidova
We really enjoyed renting a flat with the help of Hamptons real estate. Our agent, Mark was very professional and helpful. Whenever we needed his assistance he was available for us to call him and our move to our new flat was smooth and easy. There are not that many great real estate agencies out there, so we definitely recommend Hamptons. Thank you!... Read more
Tenant
7th Dec 2021 (3 years ago)
N Kim
Viewed more than 40 flats in the past month, with numerous different agencies. Also, was able to compare the service of Hamptons with other agencies as my friends and colleagues had rented flats with different agencies. Hamptons is absolutely way better than any other agency.
Shayan was my agent, he was fast, caring and professional.
Would love to rely on Hamptons for my next rent.... Read more
Tenant
27th Aug 2021 (3 years ago)
A Trott
Thanks very much Hamptons for finding and matching tenants and landlords, with particular thanks to Mark who has been truly amazing in letting my flat. He put in the effort and went the extra mile to make it happen!!!... Read more
Landlord
20th Aug 2021 (3 years ago)
C Albrow
Mark and his team helped us secure the perfect flat in a great location. They are a credit to your Organisation - thank you... Read more
25th Jun 2021 (3 years ago)
A Newman
Mark was fantastic in helping us find our flat and very attentive throughout the referencing/contract process. He was professional, responsive to our needs and a pleasure to work with - thanks Mark! Would highly recommend him and his team at Hamptons.... Read more
Tenant
11th Jun 2021 (3 years ago)
A Newman
Mark was fantastic in helping us find and sign for our flat in London. Very professional, extremely efficient with communications and a pleasure to work with. Would highly recommend Hamptons as an agency - thanks Mark!... Read more
Tenant
1st Jun 2021 (3 years ago)
T L
Cannot fault them. Will certainly be using them... Read more
18th Mar 2021 (3 years ago)
M Phillips
The whole team were very responsive and considerate to our needs without being pushy and aggressive as we found other agents to be. The communication was prompt and professional, making the whole process as smooth and efficient as possible.... Read more
18th Mar 2021 (3 years ago)
A K
Mark and the team at Hamptons were truly great in helping us get settled! The clear communication and personal interaction made for a seamless experience and truly took the pain out of a usually painful process! The effort they put in, and their professional approach makes this a worthwhile recommendation! 5 STARS!... Read more
15th Dec 2020 (4 years ago)
P Ntompos
It’s been more than 20 days since the end of tenancy and they’re still holding our deposit even though the UK gov says that deposits should be returned back in 10 days. Their response to this was “This is not a legal thing”.... Read more
Tenant
5th Nov 2020 (4 years ago)
A Hearne
The service provided by Mark Gulrajani and the team was easily the best service we have encountered so far in London. They made sure we only saw places that matched our criteria, were on time to appointments, and clearly communicated the fees and paperwork involved ahead of time. I would recommend Mark to anyone looking to rent a place in NW London.... Read more
Tenant
3rd Nov 2020 (4 years ago)
A draper
Mark was exceptionally helpful and efficient and made the whole process very easy. I would highly recommend Hamptons if you are looking to rent out your property.... Read more
Landlord
14th Oct 2020 (4 years ago)
M East
We dealt with Mark at Belsize Park, he couldn’t do enough for us during the process, nothing was too much trouble. Everything was dealt with in an extremely professional manner and the move ran smoothly.... Read more
9th Oct 2020 (4 years ago)
M Jobin
Mark Gulrajani was very professional,prompt and friendly,I would highly recommend asking for his services when contacting Hamptons letting department.... Read more
Landlord
26th Aug 2020 (4 years ago)
D Nolan
Mark at Hamptons Belsize Park was excellent, really helped make the move happen, very much appreciated. Would definitely recommend.... Read more
24th Aug 2020 (4 years ago)
M Snaije
I had a fantastic experience with Hamptons. Mark was very attentive to what I was looking for, and showed me around properties that perfectly matched my criteria. He worked very hard to make sure I was able to secure my choice, and was extremely supportive throughout the entire process. I would highly recommend Hamptons, and Mark in particular!... Read more
21st Aug 2020 (4 years ago)
N bell
Mark at Hamptons was super helpful with finding new tenants for our flat. Mark will go out of his way to make things possible and can highly recommend him for finding your next tenant!... Read more
Landlord
9th Aug 2020 (4 years ago)
R Sotnick
We wish to commend Hamptons for the speed with which they found a new tenant for us and for the way in which all negotiations were carried out.
Mark was most efficient in answering all our queries and is a great communicator. Together with Taras they worked efficiently and speedily to ensure the tenant could move in this week. Many thanks... Read more
Landlord
25th Mar 2020 (4 years ago)
V Gasparotti
Mark was very helpful throughout the process of moving out of my flat: from scheduling viewings to sorting out the last details related to closing my tenancy, Mark has been super responsive and always available. Thank you Mark!... Read more
Tenant
21st Mar 2020 (4 years ago)
H Saxton
Shayan was the best agent I have ever dealt with - so professional , efficient and friendly ! Great service.... Read more
16th Mar 2020 (4 years ago)
B Johnson
Great to deal with Hamptons Letting Agents, very professional service and always kept me up to date with the process of moving into my new home. Big thank you to Shayan for constantly being on the ball and keeping me in the loop. Well done for standing out above all the rubbish that's out there.... Read more
Tenant
10th Mar 2020 (4 years ago)
M Gable
Just completed the sale of our flat today! Very happy with the service from Hamptons and in particular Jonathan Rose who was on it every step of the way to make it happen. So big thank you!... Read more
Seller
24th Feb 2020 (4 years ago)
D XIONG
Jonathan was very helpful and responsive. He would provide help whenever he can. Bought a flat with him, smooth process.... Read more
Buyer
24th Feb 2020 (4 years ago)
T Taylor
Friendly and patient service provided by all those on the rental team, particularly Taras and Mark, who were really helpful and easy to deal with.... Read more
Tenant
1st Feb 2020 (4 years ago)
D Pinckney
A really friendly estate agents with good local knowledge. Highly recommended. They worked very hard for us in the successful sale of our property in a very hard time to sell.
Jonathan and team were very helpful.
Thank you.... Read more
Seller
20th Jan 2020 (5 years ago)
D Bloom
Jonathan Rose from Hamptons Int was instrumental in finding the right place for us for the right price. We are extremely happy with the service.... Read more
7th Jan 2020 (5 years ago)
S Walsh
I have had a positive experience buying with Green & Co, Belsize park. I was pleased with the outcome; Jonathan Rose helped coordinate the whole process.... Read more
Buyer
3rd Jan 2020 (5 years ago)
J Healy
Jonathan Rose found our flat for us, and when the time came to sell he found us a buyer. His advice has always been good. He knows his market intimately. . And he is a pleasure to deal with.... Read more
Seller
1st Jan 2020 (5 years ago)
L Mitchell
Jonathan Rose at Hamptons was really great! This was definitely the smoothest property purchase I’ve experienced. He was always on hand to answer my questions and quick to respond to my messages. Feeling very grateful to him and to the whole team at Hamptons!... Read more
Buyer
20th Dec 2019 (5 years ago)
V Spiteri
We had a great experience using Greene & Co to rent our flat. Mark was very professional, communicative and helpful, which made the stressful process of moving infinitely more bearable!... Read more
Tenant
10th Oct 2019 (5 years ago)
S Cnudde
Greene & Co and Shayan were a great help in finding a new place to live. The process was easy, straightforward and painless. Would highly recommend them.... Read more
19th Sep 2019 (5 years ago)
J Richards
We recently moved property with the help of Greene & Co. Our experience was pain free and our agent Mark was so so helpful through all stages!
I have had awful experiences with previous agents - being rushed, very rude but Mark was great and helpful with all the many questions we have had.
Massive thank you for making our move so enjoyable!
Jess... Read more
6th Sep 2019 (5 years ago)
M Piccirilli
This is a very good and professional real state agency, they attended our needs looking to rent in a very short time and they proposed exactly what we was looking for. He are in love now with our new house. Many thanks to Shayan Kashefpour for making this possible!! You made a great work and always been very friendly. Thank you! Max & Manuela... Read more
Tenant
14th Aug 2019 (5 years ago)
A Neal
The team at Greene and Co supported us right through the entire process of buying our first property with professionalism and efficiency. An entirely positive experience!... Read more
Buyer
17th Jul 2019 (5 years ago)
L Georghiou
This was a challenging negotiation but was handled particularly well by Jonathan who kept me informed and acted with professionalism always. He also offered reassurance and pragmatic advice when needed. Many Thanks... Read more
18th Jun 2019 (5 years ago)
I Williams
I worked with Alan and Dominic at Greene & Co when looking for a flat in the Chalk Farm area. They were extremely helpful and as a buyer from overseas they were very flexible in answering my questions on the UK process as well as organising multiple visits, often at short notice. Alan Ivanovas was very professional and I would happily recommend.... Read more
Buyer
4th Jun 2019 (5 years ago)
H Ayles
Excellent service. We had a rocky time with buyers pulling out but none of it due to Greene and co team. Special shout outs to Jonathan who finally found an 11th hour buyer and persuaded us all to stick with it!
Great personal service. Many thanks... Read more
Seller
18th May 2019 (5 years ago)
N Fung
Having dealt with a number of agents in the Belsize Park area for the sale of a flat, i must say that Greene & Co have proven to be the most effective. They managed to deliver an offer and co-ordinated through to exchange of contracts within a 3 week period. Highly recommend Jonathan, Alan and Dominic.... Read more
Seller
17th May 2019 (5 years ago)
N Wayne
Brilliant agent, Jonathan started and clinched the sale with a minimum of fuss. This is despite all sorts of problems outside his control being thrown at him. If I had another place to sell I wouldn't need to look for an agent, many thanks Jonathan.... Read more
Seller
30th Apr 2019 (5 years ago)
C Dalton
Everyone at Greene & Co who i dealt with whilst acquiring my flat was extremely helpful and professional. Alan Ivanovas was great and happy to arrange a number of viewings, i'd definitely recommend.... Read more
Buyer
25th Apr 2019 (5 years ago)
N Kaufmann
Dominic and Alan were always immediately responsive and effective in arranging viewings and then as the purchase progressed obtaining answers to my queries and in getting the deal over the line under intense time pressure.... Read more
Buyer
24th Apr 2019 (5 years ago)
N Reis
Great service, with the team holding the nerves during a tough sales negotiation. Very effective on placing the flat in the rental market soon after the sales was concluded. I highly recommend Greene & Co to any buy-to-let investor.... Read more
Landlord
6th Apr 2019 (5 years ago)
J Glenn
Excellent service from Green and Co. Both Alan and Dominic were extremely patient with us even though we viewed the place 3 times (as another sale fell through). Always on time for appointments and tried to fit us in at short notice. They produced all the information that we requested and looked into any issues we raised. As a result, we are looking forward to the completion date and moving in!... Read more
Buyer
27th Mar 2019 (5 years ago)
S Martin
One of the few helpful estate agents left out there. Genuinely helpful nice people but also actually respect your time and your worth as a customer. The only estate agent to e-mail your possible properties not hound you at work and ringing you incessantly at inappropriate times. I can't recommend them highly enough... Read more
11th Mar 2019 (5 years ago)
H Roberts
Joshua Allen at Greene & Co in Belsize Park was great - he showed us a couple of lovely properties (by far the best we'd seen in the area) and his great manner made the whole renting process very straightforward. We'd definitely contact him and the team when looking to rent again in the future.... Read more
Tenant
8th Oct 2018 (6 years ago)
G Vedavanam
Very efficient and realistic expectations. Excellent pictures and worth the premium.... Read more
4th Oct 2018 (6 years ago)
M Katkin
Joshua Allen was so great that you almost could start thinking to move again only for a reunion. He managed to get us a place we were only dreaming of in a blink of an eye. Joshua is so professional but most importantly human, who understand the mindset of someone renting on the deepest possible level. Would highly recommend.... Read more
Tenant
25th Sep 2018 (6 years ago)
M Ruiz
Josh Allen from Green and Co is simple the best state agent in the area. He really understands what you need and works hard to get you the perfect flat. His honesty and compromise to help me find the right place for my family was definitive.... Read more
25th Sep 2018 (6 years ago)
N HScott
Josh was so helpful with finding a place to let. Greene & Co. are super responsive. Any agency can get prime listings, but they know exactly how manage all requirements.... Read more
Landlord
23rd Sep 2018 (6 years ago)
P ACCOUNT
Josh and Jack are fantastic at Greene & Co Belize Park and always listen to all your needs working tirelessly to find you the exact property you are looking for. They are completely professional yet always approachable and make the task of looking for property so much more enjoyable! 5 stars.... Read more
19th Sep 2018 (6 years ago)
C Gao
Cannot recommend Greeneco any higher. Mark from Greeneco Belsize Park helped us a lot finding our ideal home. He never be late for any of the appointment and are very responsive via call/messgae. Sometimes, he even reponse to my text out of his working hours. Moreover, Mark helped us coordinate with landlord to install the broadband prior to our move. Really worth for 5 stars.... Read more
Tenant
12th Sep 2018 (6 years ago)
S McVean
Jonathon was there for us through a sometimes uncertain process in which the seller had control. Diligent and in constant contact with solicitors.... Read more
12th Sep 2018 (6 years ago)
L Xu
Joshua Allen was extremely helpful with our overall experience in moving. He suggested a property that I was initially sceptical of but one which ended up being our dream property. Overall experience was very professional and efficient.... Read more
11th Sep 2018 (6 years ago)
M Harrington
Joshua Allen from the Belsize Park team was amazing to work with. He worked hard to secure us the flat we wanted and updated us regularly throughout the process. He really understood what we were looking for and only showed us quality flats. I highly recommend Greene & Co and especially Josh.... Read more
11th Sep 2018 (6 years ago)
S Fellingham
Greene & Co have been great in getting my flat let recently. Through a lot of unusual circumstances my flat had been on the market for too long. This had never happened before but Greene & Co were very proactive in that they noticed this and contacted me and within the week, after their first viewing I beleive, my flat was let. You can imagine I am very grateful and satisfied customer.... Read more
Landlord
17th Aug 2018 (6 years ago)
N Beef
Years ago I rented a flat from this estate agent ripped me off after we signed the letting agents said they had miscalculated a fee me being me gave him the money in cash when I did actually ask for a break down his response was - I don't recall!'Crooks so I tough them a lesson I didn't pay rent for 2 months of the contract they had the owners climbing the walls lol... Read more
Tenant
16th Aug 2018 (6 years ago)
J Lindenhovius/Herring
We had a great experience finding a suitable rental place with Green & Co / Josh. Found a nice apartment at short notice in a sought after London neighbourhood. The service was professional, pro-active, friendly and reliable. Would very much recommend!... Read more
Tenant
19th Apr 2018 (6 years ago)
O Wright
Jayne and Rehel have been very helpful so far and helped rearrange the moving date to suit our needs. Thanks a lot!... Read more
Tenant
21st Mar 2018 (6 years ago)
T archer
I would be pretty careful dealing with Greene & co. A few years ago we put an offer down on a flat which was accepted by the owner. Cue to the following week and our offer details came back from Greene & co but with an extra £10,000 up from our offer. We immediately rectified this with them but apparently due to some "miscommunication" between a junior agent (which we had made the offer through) and management, they were unable to go back to our original offer. When we placed our offer, they guaranteed us over the phone the property would be taken out of the market - however my wife had scheduled a viewing for the next day separately from me and they didn't cancel it - clearly they continued to show the property after our offer was accepted (on a friday) to other buyers, who in turn offered slightly more and then Greene & co coming back to us with a higher bid. This is called "gazumping" and though they never admitted to it, it's blatantly what happened. Be that as it may, we turned down the higher price and looked elsewhere. The irony is that the buyers who offered a little more than us pulled out of the deal a few months later, luckily we were still looking so we got in near our original price point. This must have also been frustrating to the owner (their client) as he lost a few months in the process just so they could sell it for a few £'000 more. After that the transaction was pretty smooth, but tread carefully, they seem to be a bit on the swindling side of things if they can get away with it.... Read more
Buyer
3rd Mar 2018 (6 years ago)
C Andreou
The advice and support I received from Greene & Co and especially from Peter Gobe throughout the selection and purchase of my property was brilliant. They were very helpful and answered any questions I raised. Even when i encountered difficulties during the mortgage process, Peter managed to suggest an appropriate solution in order to complete the case ASAP.
Overall I was impressed by their professionalism, promptness, communication and would certainly recommend them.... Read more
Buyer
8th Feb 2018 (6 years ago)
A Nabarro
I've recently purchased a flat through Greene & Co and they've been excellent throughout. Josh Lytton in particular deserves special praise for constantly trying to find the perfect property and working hard to answer all the queries that pop up throughout the process. A refreshing change from many of the other agents I've dealt with recently.... Read more
Buyer
1st Nov 2017 (7 years ago)
B Fernandez
As everyone will say buying a house is very stressful and time consuming. Me and my husband had actually given up and took a break when Peter phoned us to asked us to come for some viewings. Before that, we were looking for properties ourselves on internet just to be constantly disappointed about how different they were in reality.
We met Peter with little hope and it was the best that could have happened to us. He focused on asking us the right questions and our non-negotiable to understand our needs and then selected from his portfolio properties that would fit our criteria and budget.
We met him twice and he took us to see 4-5 properties each time, much more than what we managed in the past months on our own, he was really on the money with what he showed us, so much that we found one property that we liked and then another one that we loved and made an offer immediately.
Peter worked tirelessly for us to help us get that property (a little under asking price); he helped us with the seller and with any questions on the process. He was available all day, all night and helped speed things along with solicitors and intervened when they were blockers in the process.
We have finally exchanged contracts and really we couldn’t be happier with our home which we wouldn’t have found if he wasn’t for him! Can’t recommend (and thank!) him enough!... Read more
Buyer
20th Oct 2017 (7 years ago)
S Hardcastle
The team at Greene & Co. Belsize Park have been a pleasure to work with throughout the purchase of my property. Josh in particular has been hugely patient and accommodating and helped me find my dream flat!... Read more
Buyer
25th Sep 2017 (7 years ago)
A A
Scott and the team had an offer on my flat within a week. Very hardworking agents.would definitely use them again!... Read more
Seller
20th Sep 2017 (7 years ago)
L Eluxe
These people are so bad it's nearly criminal. We rented our flat out with them and they told us the tenants would be there at noon on a certain day to get the keys. At 7am that day, I was woken up by a noise...the tenants breaking into the flat with a locksmith! Apparently the agent didn't pass the message on that they were to be there at noon. Ok, these things happen. But we had agreed to rent the flat out fully furnished, and the tenants came with a moving van at 7am to take out our furniture!! The nasty female agent (Rachel, I believe) couldn't have cared less. Basically, just told me 'the contract is signed, it's a done deal', despite the horrendous violation of contract by these terrible tenants. The people Green & Co found were from hell - they destroyed our flat in the end, painted all the walls weird colours, lost or destroyed many of our belongings, and thank god they cut their contract short and had to move out early. But the whole tenancy was a terrible struggle and the woman at Green & Co had a very nasty attitude about helping us deal with them - she's very arrogant, rude and pushy. Never, ever again!... Read more
Landlord
8th Aug 2017 (7 years ago)
S m
I sold my flat through Greene and Co and I would be happy to recommend them. I dealt with Scott from the beginning and found him to be highly responsive and professional in his approach.
He was very helpful with countless enquiries and always willing to find solutions to any problems. Excellent service.... Read more
Seller
30th Jun 2017 (7 years ago)
J Hoffman
Would recommend Greene & Co Belsize Park. They sent significant numbers of viewers through the door and were responsive to our needs. Scott was persistent in his approach and kept us well informed. Even after we had sold our property, Dominic went above and beyond to support us with our subsequent purchase, and remained accommodating through the whole process.... Read more
Seller
28th Apr 2017 (7 years ago)
C F?z?
I had an outstanding experience with Greene, particularly Zeeshan and Amaya were very helpful sorting out my move out of the apartment which was managed by Greene. This was very surprising, as the same company's property management arm provided a shameful and despicable service, changing property managers every year, never responding or returning calls, and always taking at least 2 months to sort even the smallest issues out. I was pleased to see that the Haverstock Hill branch seems to be very different, and they really went out of their way to support me. I do want to warn both tenants and landlords though, you really want someone else to manage your property!!!... Read more
Tenant
27th Apr 2017 (7 years ago)
L Chandler
I've had a wonderful experience and copious amounts of support from Zeeshan and the team at Greene and Co. Belsize Park! I am looking forward to moving in to my new place. Thanks so much!... Read more
6th Apr 2017 (7 years ago)
J Pasek
We've had the fortunate experience of working with Greene and Co to sell our flat. Dominic Tennant, Scott Finn and the rest of the team in the Belsize Park Office worked tirelessly to find the right interested parties. Their efforts and strategies worked so well that within 3 weeks of receiving the keys to our property the sale had been agreed. Their proactive approach and knowledge of the marketplace put them at the top of our list.... Read more
Seller
3rd Apr 2017 (7 years ago)
K O
Zeeshan was helping me find a flat to rent in Kentish Town and was able to identify a number of suitable properties to show me very quickly. He was very prompt and helpful throughout the search and I would recommend getting in touch if you're looking in this area.... Read more
24th Mar 2017 (7 years ago)
P Pedersen
Very smooth buying process and great service from Dominic!... Read more
Buyer
23rd Mar 2017 (7 years ago)
sbygrave
Did an excellent job at completing the transaction and keeping all parties moving forward. I would definitely recommend.... Read more
21st Mar 2017 (7 years ago)
D Hoffman
Scott Finn who runs Greene & co sales is a master of negotiating a difficult sale with even more difficult purchasers. He knows the market, knows the area and more importantly understands the buyers. I recommend.... Read more
Seller
20th Mar 2017 (7 years ago)
N Harris
Popped in to get on the books and within a couple of hours I was being shown round 2 properties by the most helpful and friendly Zeeshan. Neither property worked for me, but I needn't have worried within another 2 days I was viewing another property which I'm thrilled to have secured. Zeeshan, Jayne and the team at Greene & Co have been brilliant - friendly, polite and quick at answering calls and returning emails. On my experience I would highly recommend them for your property needs... Read more
Tenant
14th Mar 2017 (7 years ago)
A mcmahon
Zeeshan was a great help in my property search. His communication was regular, clear and faultless. He was punctual, professional and courteous at all times. House-hunting can be stressful and it's a blessing to have these hardworking professionals to ease the way.... Read more
8th Mar 2017 (7 years ago)
Y li
My estate agent, Nikolaj Delviro, was friendly, happy, always quick to help and answer questions and follow up promptly while allowing me as much time as I wanted to look at the property. He was also great at keeping things on track and did not pressurise or use forced sales tactics. It was a pleasure dealing with Nikolaj.... Read more
3rd Mar 2017 (7 years ago)
M Lavipour
Dominic at Greene and Co is a first class agent. Responsive, knowledgeable and a good communicator. We felt in safe hands that we had a proactive agent representing us, and were impressed with his professionalism and delivery. Would highly recommend.... Read more
3rd Mar 2017 (7 years ago)
B Kotler
Greene & Co were the seller's agent for a property I have bought. At the start, the service, e.g. viewings, handling of the offer, was very professional. After my offer was accepted however, we had an unexpectedly long exchange process due to probate grant and that is when I really appreciated the team's integrity and efficiency as well as their advice. Thank you Scott at Greene & Co.... Read more
Buyer
24th Feb 2017 (7 years ago)
I Webber
My agent Jonathan quickly grasped what kind of flat I was looking for and did not waste my time showing me a lot of unsuitable properties, even though the right characteristics were in fact quite rare. He did not pressurise or rush things if that wasn't needed. He was readily available and flexible with regard to appointments for viewing. He was an excellent and friendly negotiator.... Read more
22nd Feb 2017 (7 years ago)
P Lancaster
I recently made an offer on a property in NW5 that Greene & Co listed.
Josh Lytton showed me and my parents around the property I ultimately made an offer on, and subsequently showed my parents around another I was looking at. He was very knowledgable, honest and friendly, and gave us space to look around without trying to put on the hard sell (which some agents do and can be very off putting).
Josh also made himself available for me to get access to the property after the offer so I could take some measurements I had not done the first time around, and I'm sure we took up much more of his time than we should have, however not once did Josh make us feel rushed.
The rest of the team, including Scott Finn and Josh Goldring have been great in getting the deal finalised and are always very quick to respond.
Overall my experience with buying with Greene & Co has been terrific.... Read more
Buyer
21st Feb 2017 (7 years ago)
V Tilakapala
Jonathan Rose has been very helpful and has excellent knowledge of the local market. He understood exactly what I was looking for and was very proactive in the search - finding me an ideal place much more quickly than I expected.... Read more
Buyer
20th Feb 2017 (7 years ago)
Catherine
I worked with Dominic at Greene & Co for only a short time before deciding not to sell my flat. I had previously used an online agent and the difference was huge, I had more viewings in the first week than I did over several with the other agent. Dominic was friendly, professional and understanding of my change of mind. I would be happily use their services again and recommend them to others.... Read more
19th Feb 2017 (7 years ago)
A Craig
Jayne Onwuka was friendly, quick to respond to enquiries, and made the rental process very smooth. Thank you!... Read more
Tenant
19th Feb 2017 (7 years ago)
A Rodriguez
I initially rented last year through an agent called Jayne. I just renewed my contract with her and the branch manager Jack's help and I'd really recommend these guys not only for their professionalism but also for their aftercare.... Read more
Tenant
12th Feb 2017 (7 years ago)
D Glen
My brother interviewed 5 local estate agents in the NW3 area and recommended that we use Greene and Co. Scott Finn made several hints to sell our flat quickly. It worked and we had a sensible offer within the month. The whole process went well and we have just completed the sale, which, was complicated involving probate. Thanks... Read more
Seller
10th Feb 2017 (7 years ago)
W Whisperer
Jayne kept plugging away and showing prospective tenants the flat which used to be our home and didn't give up. In the end she found a delightful person who not only fulfils his duties, but who is a thoroughly likeably person. Thanks Jayne.... Read more
Landlord
9th Feb 2017 (7 years ago)
M Cohen
By far the best agents in the NW5/NW3 area that I dealt with. We were shown 2 apartments by Jayne Onwuka and quickly settled on one after a month of looking. Best propertis and best agents. Thanks for the help.... Read more
9th Feb 2017 (7 years ago)
K (Franchise)
Oliver was awesome!!!... Read more
9th Feb 2017 (7 years ago)
K Sharin
We had a great experience with Greene & Co, everything was done fast and made very simple and easy. Ollie was great, always on hand to answer any questions we had and it really felt like he had our best interests in mind.... Read more
9th Feb 2017 (7 years ago)
S J
Excellent service from Jonathan Rose. Clear, unambiguous and unbiased guidance and feedback.... Read more
8th Feb 2017 (7 years ago)
N Swerner
Scott Finn was helping us to sell our flat in Belsize Park.
Scott got us a couple of very good offers within a short time of listing, and a lot of other interested parties through the door. Unfortunately due to complications with our sale, the deal fell through - however, Scott and his team worked effortlessly to try and resolve issues which were completely out of his control, and the deal not completing was unfortunate given the efforts of him and his team. Sarah in particular was great to work with, very friendly and helpful and always on hand.
I have used a number of other agents in the past. If and when I come to buy / sell in the future, I will call Scott and Green & Co in the first instance. I highly recommend them, given their honest, hard-working approach which gets results where possible... Read more
Seller
6th Feb 2017 (7 years ago)
F Church
Looking for one’s first home is a daunting experience. Not to mention the numerous estate agencies one must go through to find an ideal property. I was both inexperienced and very busy with work. Mr Joshua Goldring is by far the most compassionate, sympathetic and professional sales negotiator I have ever met. He is efficient, calm, resourceful, patient and present. He went out of his way to make my tight viewing schedules easier. I enjoyed our meetings and am grateful of his help in buying my first home. I will recommend Mr Joshua Goldring to my friends who need to buy and appoint him as my agent when I am in a position to change properties.... Read more
Buyer
31st Jan 2017 (7 years ago)
TheHydroGamer548
Greene & Co have been very professional throughout the sale of our flat, being honest and providing some of the best advice. In particular, Dominic Tennant has been an excellent sales negotiator and Dominic has been a great sounding board, we trust his opinion and would ask him to help if the need arises. Thank you again.... Read more
Seller
19th Jan 2017 (8 years ago)
R Levy
After initially listing my NW3 apartment for sale with a well known competitor that everyone loves to hate and not getting much luck I was recommended to speak to Jonathan Rose at Greene and Co by a close friend of mine. From the first meeting with Jonathan I was convinced that he both knew the local property market very well and would be able to find a buyer in the short time that I needed him to. Within a week of listing with G&Co my apartment was under offer at a price which we both thought was ‘optimistic’.
Now that the sale has exchanged I am more than happy to recommend Jonathan; his service, attention to detail and skillful negotiation skills pushed though a sale which turned out to be more than a little tricky at times. Staying calm and collected throughout what can be a rather infuriating process he ensured that both my buyers and my issues were dealt with the moment they cropped up. A big thank you to Jonathan and all the team at Greene Belsize, will not hesitate to contact you again once the time comes to move again.... Read more
Seller
18th Jan 2017 (8 years ago)
Y Kasterliev
Unexpectedly comforting service from estate agents. Jonathan Rose is the best!... Read more
18th Jan 2017 (8 years ago)
V gallizzi
I did th contract for my new flat with Jayne who was very kind and gentle.. I recommend Green&Co... Read more
Tenant
11th Jan 2017 (8 years ago)
J Harris
Scott, Dominic and the whole team were incredibly helpful and worked hard to secure a tricky sale for my property in NW3, searching for solutions to various situations as circumstances changed. They were always available to chat things through and were very professional throughout. I would definitely recommend.... Read more
Seller
7th Dec 2016 (8 years ago)
A zafiris
I'm very happy with the service I received from Joshua Goldring @ Greene and Co. He is friendly, responsive and reliable. I will continue to recommend Greene and Co to friends and family.... Read more
22nd Nov 2016 (8 years ago)
C Lawrence
From start to finish the team did a fantastic job guiding us through the sale of our property. Dedicated, tenacious and friendly, a great team to work with.... Read more
Seller
13th Nov 2016 (8 years ago)
A craig
When I saw Jonathan Rose I was a bit taken back.The spitting image of Brad Pitt. A bit distracting but it did make the process less daunting. The service was great. Nothing was too much for Jonathan. He seemed to like my sometimes twice daily phone calls and frequent re-visits to the properties. A 5 star service so far...... Read more
10th Nov 2016 (8 years ago)
L Iossifidis
We recently used Greene & Co to view a couple of properties we were interested in.
We had the pleasure of being looked after by Dominic, who showed us two flats, one of them on 3 different occasions.
Dominic was very helpful in that he would try to accommodate our time schedules which were difficult due to work and child commitments.
We also felt that there was no pressure at any time to make a decision on the properties which made for a more relaxing viewing experience. In addition, Dominic's knowledge of the properties we looked at extended to finer details, such as works carried out in the flats and permissions required.
I would highly recommend Dominic for his professionalism and willingness to help.
To summarise, our experience of Greene & Co has been a positive one and I would happily work with them again.... Read more
15th Aug 2016 (8 years ago)
B Vanderspar
Worked closely with Jonathan Rose. We were not able to purchase with him but wish we could have done.... Read more
Buyer
12th Aug 2016 (8 years ago)
C a
Thanks to Dominic Tennant from Greene & Co - Professional, approachable, very well organised, made viewing easy and accessible, patient and a real pleasure to work with and enjoyed the 'Wild Cards' thrown in too! Thanks again.... Read more
11th Aug 2016 (8 years ago)
Andrew
I initially had my property listed with another agent who's engagement had proved lacklustre during the first quarter of 2016. So, at the beginning of April, I scoped out three competitors with a view to changing agent. Scott Fin from G&Co's Haversack Hill branch was one of the agents that came round to value my property. He had a persuasive sales pitch - as do they all - but his determination was more apparent than the others. Ultimately, I'm very glad that I did entrust him with the sale; his performance was exceptionally good. He remained in continuous contact with me whilst try to secure a buyer, which he did quite quickly. He didn't sugar-coat his language but had a pragmatic, driven approach. He would routinely contact me outside of regular office hours with the latest updates, and would always respond to my messages at the earliest opportunity. I appreciated his candid style of communication and we developed an excellent rapport. Through some challenging moments, he proved to be my closest ally in the entire sales process. Scott's performance genuinely surpassed my expectations, and I wouldn't hesitate to recommend him to other potential sellers.... Read more
Seller
31st Jul 2016 (8 years ago)
S Carey
Really disappointed with the service - Greene & Co made a major mistake with our letting and have failed to put it right despite our continued asking. Felt like they were willing to say anything to let the property and get their fee.... Read more
Landlord
29th Jul 2016 (8 years ago)
T Deilinger
Buying a house while selling your flat might be one of the most stressful periods of your life. But Greene and Co came to the rescue, Scott was particularly amazing overseeing the whole process. I would recommend them anytime! We also used Greene and Co seven years ago when we bought our first place, so to be able to keep the relationship for such a long time would be down to reliability and great customer care!... Read more
Seller
26th Jul 2016 (8 years ago)
J Bloch
It was a pleasure to work with Greene & Co...they were super professional and hard working in the sale of my flat. I dealt specifically with Scott Finn who was great at advising and helping me throughout the process. I would highly recommend Scott and the team...they got the job done...and a delight throughout...... Read more
Seller
25th Jul 2016 (8 years ago)
R joseph
I have just recently purchased a flat through Greene & Co and when I first saw it advertised it was with 3 agents. I carefully thought through who would be best to act on my behalf and would act with my interests first and decided that Greene & Co would do this for me. Jonathan was fantastic and when there were a few bumps along the way, he carefully steered me through and he was pleasure to deal with. I knew by choosing a local agent that their experience would shine through, which it did and I felt reassured to use an established, local and first class agent. Jonathan made the process pain-free and I would definitely use them again.... Read more
Buyer
21st Jun 2016 (8 years ago)
L H
I have to thank Ashley Griffiths for helping me find yet another great place.
This is the second time Ashley has found me a place to rent. I highly recommend having him help you find the perfect place. All you need to do is let him know what you're looking for and he'll definitely find you the right place. Thanks Ashley!... Read more
Tenant
20th Jun 2016 (8 years ago)
E Vaikla
Greene & Co completely delivered on their promise to find a suitable buyer in the shortest time frame.
I had previously been with another reputable agent but had difficulty securing a sale.
I spoke with Scott Finn at Greene & Co and immediately knew that he would deliver on his promise. I was correct as we achieved a sale in next to no time.
I put this down to professionalism and a great work ethic. Support from Sarah Leyens at the office was professional and on point. I would not hesitate to use their services again.... Read more
Seller
10th Jun 2016 (8 years ago)
M Penev
Really appreciate that Dominic and Scott from Greene&Co made our experience for buying property less stressful. They were very profesional and always prompt with their responses. Thanks to them I managed to find the property that I wanted and they have assisted me all the way to completion.... Read more
Buyer
6th Jun 2016 (8 years ago)
R Burstein
I'd greatly recommend Scott and Jonathan, and the Greene & Co team as a whole to anyone looking to sell in the Belsize/Hampstead/Chalk Farm market. Their communication was first-class and they managed a stressful situation admirably. They met all our expectations and we wouldn't hesitate to use them again.... Read more
Seller
1st Jun 2016 (8 years ago)
T Beattie
I would recommend Scott, Dominic and Sarah to anyone who is looking to buy a property in this very difficult and complex London market. I have owned many properties over the years, but find the London market confusing and frustrating. Firstly Dominic contacted my daughter with a perfect solution to her search criteria. The property is amazing and really suits her needs. Secondly Dominic and Scott assured us that they do not facilitate gazumping , particularly when the asking price has been offered and accepted. I want to commend Greene & Co on this practise and confirm that they acted with complete professionalism. Sarah worked very hard with Eliza to ensure that the solicitors did not miss any details or opportunities. At the end, just at exchange, Scott navigated the Vendor through some tricky decisions and ensure a commercial result for both Vendor and Buyer. We cannot recommend them more highly and we also want to thank them for their support and work ethic.... Read more
Buyer
23rd May 2016 (8 years ago)
S Thakrar
Greene and Co were extremely helpful in my property search and helped me source the perfect property for me. Jonathan was very helpful in my search and was able to successfully faciliate prompt completion.... Read more
19th May 2016 (8 years ago)
Nazl?
I found Greene and Co while i was desperately searching for flat around Belsize Park. They were really helpful to me especially Grant Marcus, who is the agent taking care of my flat progress from the day 1. He was really nice supportive and helpful to me. Regarding the exhausting process he tried to provide all information to me and thanks to him i found the best flat for myself. I am really happy to work with Grant as well as Greeneco Belsize branch and i will highly recommend this branch to my colleagues and friends.... Read more
Tenant
11th May 2016 (8 years ago)
O Mason
I was so impressed with Ashley & Jack at Greene & Co. (Belsize Park) as they introduced me to various proprieties that were in line exactly with what I was looking for. They showed great patience as I can be the opposite and ultimately found myself and my partner a great flat to rent. Very impressed with the service, professionalism and interpersonal skills. Highly recommended.... Read more
Tenant
10th May 2016 (8 years ago)
A Arri
Greene & co have helped me looking for a property for ~2 months.
Dominic T and Abel L were the 2 best agents I've dealt with in my search. Greene & co will definitely be my first choice for when I'll be on the market again.... Read more
21st Apr 2016 (8 years ago)
E EZRA
I am delighted to have this opportunity of reporting my total satisfaction in the professional manner in which Greene & Co
have marketed and sold our property . Scott Finn had managed to secure the best possible price for us and he and his team have always been on hand to guide the whole sales process to a successful conclusion . 5 stars without question !
Eddie Ezra... Read more
Seller
15th Apr 2016 (8 years ago)
S Vuono
Great sales team! Scott was fantastic and the reason I decide to use Greene & Co as an estate agent, an enthusiastic and positive person that always kept in touch. Sarah was also great at keeping me up to date with how the procedure was going all the way through - I rarely had to chase up information and would always get fast responses to emails and calls.... Read more
Seller
14th Apr 2016 (8 years ago)
David
Really pleased by Ashley Griffiths's work from Belsize Park. Top-notch service, reactivity & support, meeting a tight deadline - much appreciated.... Read more
11th Apr 2016 (8 years ago)
B White
Greene & Co., especially Jonathan Rose, were a great help to me in buying my flat. Professional and patient throughout!... Read more
Buyer
10th Apr 2016 (8 years ago)
S Minitzer
I have been working with Greene & Co for many years, and they have always gone above and beyond 'the basic service' that any agency offers. Jack Peet is just fantastic in how he manages his clients and their expectations. Thoroughly recommend this agency and Jack Peet.... Read more
6th Apr 2016 (8 years ago)
V Barda
Thanks for Dom and Scott for helping me find the flat that ticked all the boxes. They were vey helpful through the process and helped make the whole thing smooth and quick. I will definitely be going back to Green and Co in the future..... Read more
6th Apr 2016 (8 years ago)
G Rufino
It's taken us over a year to find a property in NW3. Throughout this process we've met many (many) agents. Green & Co are definitely our favourites. And it's not only because they eventually helped us buy our flat. Jonathan Rose, Greg, George - everyone who dealt with us during this time was highly professional, diplomatic, and engaged. They truly kept our criteria in mind and proactively called us back when a relevant property was coming to the market. The profile of staff Green & Co is hiring/ training was really a good match for us (not fake friendly, not pushy, not condescending). Simply professional and highly qualified. Thank you Green & Co. It was a pleasure dealing with you!... Read more
Buyer
5th Apr 2016 (8 years ago)
S Wilson
Jonathan Rose and colleagues did an excellent job selling my NW3 flat, and then a great deal to keep an unexpectedly complicated transaction on track, and push it over the line -- I would certainly recommend them in the future.... Read more
Seller
4th Apr 2016 (8 years ago)
O Harel
I am currently in the process of purchasing a property with Scott Finn at Green & Co. I find them nice, reliable and very easy to deal with. They take the time and effort to understand what the buyer wants and do not waste time in showing you irrelevant properties. I highly recommend them! Omer... Read more
Buyer
17th Mar 2016 (8 years ago)
A norov
I chose to sell my property through Greene&Co, because of Scott's confidence and know how attitude. He over delivered what he promised and I got an offer within a week. I am very happy with the way they are handling my sell and would strongly recommend their service to anyone thinking of selling.... Read more
Seller
11th Mar 2016 (8 years ago)
A Weinberg
Green and Co have sponsored our parents association fundraising for the past few years. They have been a wonderful and supportive partner to our school. I would strongly recommend them for their reliability and professionalism.... Read more
15th Feb 2016 (8 years ago)
P Pointing
Great thanks to Scott and Benjamin from Green &Co. in the purchase of our property. The process was as smooth as can be expected in finding a new home and that is thanks to the help we received at Greene & Co. Definitely will be going back to them in the future for any further help in terms of buying/selling a property.... Read more
Buyer
12th Feb 2016 (8 years ago)
C Shaw
Thank you, Jack Peet, for helping us find a beautiful place to call home. Jack took the time to understand our story and found just what we were looking for. He went above and beyond to secure the property for us, and somehow made the communication between San Francisco and London a breeze - and I think that meant late hours for him! He is a professional, friendly guy, and we look forward to buying him a pint to say thank you!!!... Read more
Buyer
30th Jun 2015 (9 years ago)
J Tam
Jack Peet from Greene & Co. assisted me with search for my current flat from showing me it to negotiating with the landlord through to any issues related to me moving in and my tenancy. He is an approachable person and represents the agency well. I would recommend them in you are looking for either a flat to rent or to buy in the Belsize Park area.... Read more
Tenant
30th Jun 2015 (9 years ago)
A Benzecrit
Very proficient agent - quick and easy move led by Jack Peet. Highly recommended.... Read more
29th Jun 2015 (9 years ago)
C Reeves
Working with Jack Peet at Green & Co was great. Jack was very helpful and provided great insights and help in evaluating properties. Additionally he helped us manage many of the challenges inherent the process of finding and securing a home. Professional and friendly, Jack was great to work with.... Read more
26th Jun 2015 (9 years ago)
M Mae
Jack Peet of Greene & Co. has really gone above and beyond to help us secure a great rental in a beautiful neighborhood!... Read more
Tenant
25th Jun 2015 (9 years ago)
V Ciciarelli
I approached Greene and Co last month to help me find my new dream flat in Belsize Park. I was helped by Bejamin Senior, a smart, knowledgable and charismatic young men with the right attitude to a busy professional like myself, understanding my needs and tastes and suggesting the right properties without hassling. Suffice to say I am close to making an offer on the flat that I always wanted! Thanks Benjamin & Greene & Co, will recommend to all my colleagues and friends!... Read more
18th Jun 2015 (9 years ago)
M Vasileiou
As an immigrant to the UK, I found the process of purchasing a flat absolutely bewildering. Roie and Craig were both instrumental in clarifying the ins and outs of the process for me, answering my numerous questions about title searches, inspections, solicitors, and even building contractors with utmost patience and professionalism. Roie even held my toddler for me so I could inspect the attic, and picked out a lovely book for him after completion. Fabulous!... Read more
Buyer
24th May 2015 (9 years ago)
H Boers
Jonathan has been a great help. Very proactive and professional... Read more
12th May 2015 (9 years ago)
A Marwaha
Efficient , prompt , hassle free , just prim n proper ...These are words I can describe my home purchase experience - guided by Jonathan. As I was purchasing my first property in London - being in and out of London - Jonathan was fantastic and on top of the nuts n bolts re the transaction.
Liasing with the Solicitors (again wholly recommended and coordinated with my Jonathan) , coordinating with the Property Managers and the Surveyors ...chasing docs ...all was coordinated by Jonathan and Johnny Pirouzi most efficiently.
No surprisingly , I am now discussing my second family home purchase with them ...
Thank You Jonathan , Thank You Greene and Co ...... Read more
Buyer
12th May 2015 (9 years ago)
M Abramson
I highly recommend Greene & Co Estate Agents in Belsize Park. Craig was determined to get our sale through despite the inevitable obstacles that kept turning up. He was quick to answer phone calls and emails, always availble, and dealt with things very efficiently.... Read more
Seller
15th Apr 2015 (9 years ago)
H Heatherwick-Lammers
Roie Tamari was incredible helpful in my search for a property. Thank you!... Read more
15th Apr 2015 (9 years ago)
M Elash
Have dealt with Greene and Co Belsize Park professionally for a number of years and have always found them to be professional and efficient. In my experience, they always combine good service with in depth knowledge to provide a service second to none.... Read more
15th Apr 2015 (9 years ago)
G Parr
The team at Greene and Co in Belsize Park have always provided a very good service and always act in a friendly, professional and positive manner.... Read more
14th Apr 2015 (9 years ago)
C Morris
Thanks to Ashley and Jack at Green & Co Belsize Park for going the extra mile to ensure that our move went smoothly. Both were very professional and I would highly recommend them to anyone looking for a new home.... Read more
10th Apr 2015 (9 years ago)
A springer
Great team - better than any of the other agents I've dealt with and helped me through the challenging process of selling my flat and finding a new one.... Read more
Seller
9th Apr 2015 (9 years ago)
B Prevezer
Fantastic service. Honest and reliable - exactly what you really need from an agent. Worked closely with Craig who helped me to negotiate the best price both selling my old property and buying my new one.... Read more
Seller
9th Apr 2015 (9 years ago)
D Schwartz
Extremely motivated and professional team.... Read more
9th Apr 2015 (9 years ago)