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  1. Home
  2. John Francis - Aberaeron
John Francis - Aberaeron Logo

John Francis - Aberaeron

Opens tomorrow at 9:00am
8 Alban Square, SA46 0AD
John Francis boasts a legacy of over 150 years that extends across a large network in West Wales. We understand the complexities of the property market and are here to provide support every step of the way. Our town centre branches are interconnected, ensuring wide-ranging promotion of your property.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

John Francis - Aberaeron Reviews (32)

Have you used this agent?
  1. 100% 5/5 Stars
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  2. 0% 4/5 Stars
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  3. 0% 3/5 Stars
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  4. 0% 2/5 Stars
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  5. 0% 1/5 Stars
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All (32)
Seller (14)
Buyer (9)
Landlord (0)
Tenant (0)
General (9)

T Deeley

5/5 Stars
Jo and Kyle were both so helpful, friendly and very professional. Any help I needed they always came to my rescue! I would definitely recommend them. Thank You.... Read more
19th Jul 2024 (11 mo. ago)

C Campion

5/5 Stars
Super friendly and super helpful! Nothing too much trouble for manager Jo and Kyle, Jo even came in on her day off to do a second viewing when my parents were visiting… She helped us secure our new home, great communication with us and the vendor making it easier… The financial arm of John Francis weren’t so efficient, failing to return a call and failing to keep a phone appointment Kyle had set up ???? so well done to you two in Aberaeron for always going the extra mile... Read more
Buyer
16th Jul 2024 (11 mo. ago)

J welford

5/5 Stars
Jo not only found us the perfect house, but was also on hand for advice and support throughout the buying process. Nothing was ever too much trouble. Thank you ????... Read more
Buyer
10th Jun 2024 (1 year ago)

H Harding

5/5 Stars
The staff at John Francis, Aberaeron are outstanding! Our move to Wales ended up being a prolonged and stressful process and, throughout, we knew we could rely on the help and support given by all the staff. If it hadn't been for their tenacity and determination to get us 'over the line', we would still be wondering if a Welsh relocation was even possible!... Read more
Buyer
13th Aug 2022 (2 years ago)

K Renesto

5/5 Stars
Moving House is supposedly one of the most stressful occasions ... Well far from it when you use this incredible estate agent! I cannot recommend highly enough the care, professional, help and most of all the 'human touch' both Serena and Ben displayed in their customer service. Nothing was too much trouble and each query was dealt with promptly and efficiently! From start to finish, despite all the challenges bought about during the pandemic, everything went smoothly and any issues that came along were dealt with accordingly! Thank you both of you for making our transition to Wales such a wonderful experience and enabling us to purchase our new home to begin a brand new chapter in our lives!... Read more
Buyer
22nd Feb 2022 (3 years ago)

J E

5/5 Stars
Very well deserving of every single one of those 5 star reviews. Exceptional service all round from an incredible team. Definitely my most favourite estate agents of all time, diolch Ben, Serena, a pawb..... Read more
9th Feb 2022 (3 years ago)

A matthews

5/5 Stars
This became a more 'complicated' sale through no fault of John Francis or myself - l must say that that the team Ben, Serena, Kelly and Kurt supported me through this in every way they could to bring everything through to a straightforward sale as they could in these complicated times. They dealt with my stress and guided me through step by step. I thank them wholeheartedly for their dedicated and personal service. John Francis do care and do deliver.... Read more
Seller
24th Dec 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Extremely helpful and knowledgeable staff who made the process of selling very easy and problem free. Ben and Serena were always easy to contact and provided great advice. Kelly provided an excellent valuation service. I cannot recommend John Francis highly enough.... Read more
Seller
21st Dec 2021 (3 years ago)

B gardner

5/5 Stars
A wonderful experience of purchasing a property with Kelly and Serena going the extra mile to help. A hard working diligent team - thank you so much for everything!... Read more
Buyer
14th Dec 2021 (3 years ago)

M EDWARDS

5/5 Stars
Refreshing to visit an agent that still has customer service. Was greeted by a lady (Serena) who was very helpful and informative, followed up by a viewing with Ben, who too was very helpful, and didn't rush us in and out. Found this very refreshing after other local agents seemed to be very dismissive and aloof. Well done to them for not forgetting customer service in the middle of a boom. Won't forget this if we should need to use a local agent.... Read more
1st Dec 2021 (3 years ago)

C Nurse

5/5 Stars
An amazing office of professionals. They went above & beyond the normal help offered by Estate Agents. Without the help of Kurt, Ben Serena & Kelly the final stage of the sale could have fallen through. They worked tirelessly & after hours to ensure completion & to help our buyers personally. Will definitely recommend to our friends in Wales... Read more
Seller
2nd Nov 2021 (3 years ago)

D Gold

5/5 Stars
Great to deal with on my house purchase, unfailingly helpful and responsive. I couldn't fault them on this experience.... Read more
Buyer
20th Aug 2021 (3 years ago)

K Gronow

5/5 Stars
Dealt with the mortgage adviser Rhys and I must say he was very helpful. Brilliant service and I will definitely be using him again... Read more
10th May 2021 (4 years ago)

E Graves

5/5 Stars
We had previously been online with other agents and they did not offer a good service at all in comparison to our experience with John Francis. From the first phone call with Ben and then Kelly coming out to see the property we knew it was going to be ok and we felt so much happier! They took care of everything and all of the team went above and beyond to help us. After a more than a year with previous agents, we got a sale in a month of instructing John Francis and we believe this was all down to their customer service and professional but friendly manner they conduct their business. If you’re wondering who to choose then please take it from us and use John Francis. Big thanks to the Aberaeron team! Thank you everyone we will be forever grateful!... Read more
Seller
3rd Apr 2021 (4 years ago)

C Haley

5/5 Stars
Head and shoulders above any of the other estate agents in Ceredigion we cannot recommend highly enough thank you John Francis Aberaeron for all of your assistance and fantastic customer service *****... Read more
16th Mar 2021 (4 years ago)

J Tyler

5/5 Stars
Kelly was very helpful and professional throughout the sale. Helen deserves a medal for her patience. Considering it is such a difficult time at present with covid everything went smoothly. Great communication. Would definitely recommend them.... Read more
Seller
6th Feb 2021 (4 years ago)

Anonymous Homeseller

5/5 Stars
The service provided by Kelly, Serena and the rest of the team was extremely good. The sale of the house was beset by difficulties and delays, caused largely by successive Covid lockdowns, but they were diligent, communicative and professional throughout, and managed the process to a successful conclusion. They were also a pleasure to deal with.... Read more
Seller
27th Jan 2021 (4 years ago)

Anonymous Homeseller

5/5 Stars
Kelly, Helen and Ben were professional, helpful and supportive in their approach. Communication was excellent. I would have no hesitation in recommending this estate agent.... Read more
Seller
24th Jan 2021 (4 years ago)

C Andrews

5/5 Stars
We’re so pleased with our experience dealing with John Francis. We had 2 house sales fall through earlier in the year but we found a beautiful property listed with John Francis so we took a chance. Very impressed with the level of service, responsiveness and professionalism of the team; Kelly, Ben & Helen. Thank you for helping us to secure our first family home - just in time for Christmas!... Read more
Buyer
15th Dec 2020 (4 years ago)

D Williams

5/5 Stars
These are the best Estate Agents i have ever come across. You made everything so easy and simple for me, thank you so much.... Read more
20th Dec 2019 (5 years ago)

Hannah

5/5 Stars
Kelly, Ben and the team were fabulous, professional and always on hand to help throughout our sale. When it came to offers they gave good advise which resulted in us achieving the asking price. They were very professional and sympathetic to the circumstances surrounding our sale. I will be recommending them to anyone looking to sell. Thank you John Francis Aberaeron.... Read more
Seller
5th Dec 2019 (5 years ago)

H Browne

5/5 Stars
Absolutely world class customer service. Bought a property through John Francis aberaeron and every member of staff was professional, friendly, informative and helpful. I really cannot recommend them enough. Thank you to Ben and the team.... Read more
Buyer
9th Nov 2019 (5 years ago)

A brough

5/5 Stars
The Aberaeron office is both professional and efficient in dealing with house sales, but I must say they go the extra mile to help make the process of house selling as easy as they can. a big thank you to all the staff involved in my sale BUT a really big thanks to Ben who really made things easy... Read more
Seller
18th Oct 2019 (5 years ago)

E Owen

5/5 Stars
Nothing but praise for John Francis. Always helpful, willing to go the extra mile to sell your property.... Read more
Seller
14th Sep 2019 (5 years ago)

P Jones

5/5 Stars
A very professional sale and purchase - i would highly recommend John Francis in Aberaeron! Thank you.... Read more
Seller
29th May 2019 (6 years ago)

M Griffiths

5/5 Stars
Just completed a sale today. Very professional service and great communication. Would highly recommend. Thank you.... Read more
29th May 2019 (6 years ago)

R Gill

5/5 Stars
Just a quick note to say a big thankyou to all in the office for the work you put into seeing the sale through to completion. As a team you kept on top of all the issues and fed back information quickly and accurately. We are exceptionally pleased with the decision we made to choose your office to sell our house. Many thanks again.... Read more
Seller
29th May 2019 (6 years ago)

M Oakley

5/5 Stars
Kelly and team have been more than helpful. We had a difficult property to sell and they all worked really hard to find the right buyer. They are a professional group of people whom I would have no problem recommending if you are buying or selling a property.... Read more
Seller
16th May 2019 (6 years ago)

D Friend

5/5 Stars
Your continued support with helping us purchase our house has been outstanding. Keeping us in the loop all the way through has made our experience less frustrating. Keep up the great work as you are all fabulous.....especially Ben :-) thank you... Read more
Buyer
16th Apr 2019 (6 years ago)

R Swetman

5/5 Stars
VERY GOOD ALL-ROUND SERVICE,... Read more
12th Mar 2019 (6 years ago)

L H

5/5 Stars
The whole team at John Francis were excellent and were very supportive during the sale of our house which at times was very stressful. Kelly did a superb job and I would have no hesitation in recommending them... Read more
Seller
23rd Jan 2019 (6 years ago)

J McClelland

5/5 Stars
Helen and the team were fabulous and very helpful... Read more
19th Nov 2018 (6 years ago)
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