J Pittgens
Worst customer service I have ever experienced. I’ve never had to deal with a property manager as incompetent as Jack Newman from the Battersea branch.
Don’t be lured in by relatively cheap prices. Many of the properties (incl the one I stayed in) are in terrible conditions that you won’t see at first sight. For example, I found out that they knew about water leaks before I moved in, lots of noise from the neighbor above and mice in the flat - they knew about all of this, but never told us. I’d avoid them, there properties and especially Jack at all costs.... Read more
Tenant
13th Mar 2023 (2 years ago)
C Quintero
I had the pleasure of dealing with Chené Taljaard at Winkworth during my property search in the SW area. I was very impressed and grateful for their state agent services. Found Chene to be very responsive, accommodating, proactive and overall was glad to find someone who really listened to our housing needs and was able to assist with some very good recommendations.... Read more
21st Mar 2022 (3 years ago)
C Treanor
I have been very pleased with the service from Rupert in selling my house - professional, prompt, pragmatic and always helpful.... Read more
Seller
23rd Feb 2022 (3 years ago)
J (UK)
We recently rented a property from Winkworth and the team was very helpful, responsive and professional. Would recommend!... Read more
Tenant
8th Dec 2021 (3 years ago)
T Sutherland
Just let my home out with the team at Winkworth. Can't recommend enough. Professional, responsive and took care of absolutely everything. They made the process so incredibly easy especially with me living in a different country.... Read more
Landlord
6th Nov 2021 (3 years ago)
S Merritt
I had a great experience purchasing my first property through Winkworth Battersea. I dealt specifically with Rupert who was very helpful throughout the process and a pleasure to work with. He was very responsive, arranging viewings at short notice and he ensured that the transaction completed before the stamp duty holiday ended.
Would highly recommend.... Read more
Buyer
14th Oct 2021 (3 years ago)
Ema
Had a really great experience with Chene at the Winkworth Battersea branch. She was professional, responsive and amenable. Our experience with Winkworth was definitely the best out of all the other estate agents we have previously dealt with. Thank you to Chene and the team!... Read more
13th Jun 2021 (3 years ago)
N jrida
It was a quite good experience renting with Winkworth from A to Z, Battersea Estate agency team was wonderfully professional. Chene was pretty patient with me as I wanted to do multiple viewings before I moved in. thank you again.... Read more
Tenant
10th Jun 2021 (3 years ago)
A Brenton
Great experience renting with Winkworth. Chené was particularly helpful throughout the whole process. We would definitely recommend finding a property through them.... Read more
Tenant
19th Apr 2021 (4 years ago)
C Young
I rented my first ever flat with Winkworth in 2011 so knew they tend to attract great properties and offer a very different experience to other London estate agents. This time was no different. Chené was incredibly reassuring and helpful - I felt she had my back. She responded promptly to all my emails and made the process a breeze.... Read more
Tenant
10th Mar 2021 (4 years ago)
T Rettke
We have just let a property from Chené at the Battersea branch and it was a fantastic experience. We’d had some nightmare experiences with estate agents in the past, but Chené was professional, prompt and very helpful throughout the process. I would highly recommend Winkworth Battersea!... Read more
Tenant
5th Mar 2021 (4 years ago)
A Grilo
It is now not much longer than a month that I have started to rent with Winkworth. Everyone has been truly available, transparent and helpful throughout the process and I am really grateful as I have had my-self (as pretty much everyone else in London!), not so good experiences with letting agencies.
Special thanks to Lettings Agent Chene and Property Manager Katie!... Read more
Tenant
6th Jan 2021 (4 years ago)
G Tyagi
Winkworth Battersea has provided highly professional yet supportive service in my rent process. Chené and Loy have been understanding and given an informed assistance that made my move easy. I can recommend them highly.... Read more
Tenant
28th Dec 2020 (4 years ago)
J Williams
Chene was extremely helpful and professional throughout the whole process of our move. Always on hand to answer any questions that we had and offer advice on any queries.
Loy was also really helpful and responsive throughout. Winkworth made the whole process very straight forward and seamless – would definitely recommend!... Read more
13th Nov 2020 (4 years ago)
D Juliette
As first time renters we had a really good experience with Winkworth, things were dealt with very quickly. We were able to go for a viewing later than normal hours and knew whether our offer was accepted only the day after making an offer. Everything was handled very smoothly throughout the process! We would definitely go through winkworth again!... Read more
Tenant
7th Nov 2020 (4 years ago)
M ck
Our experience with Winkworth was amazing and professional, Loy has been very helpful he always quick to respond and reply. I was really impressed with the service we received from Loy Vi... Read more
21st Jan 2020 (5 years ago)
C Boobyer
I have used Winkworth Battersea in both sales and lettings since 2012 and have found them to be a first class team with customer service ingrained in their psyche. Excellent management team who are head and shoulders above many others.... Read more
27th Sep 2019 (5 years ago)
E Newnham
The process of moving in was not worthy of a 5 star review, but it would be unfair to give anything less than 5 stars to our property manager Jenny. She's been incredibly helpful and fixed any problem we've found with the flat since moving in both professionally and quickly. Fantastic property managing service... Read more
Tenant
17th Sep 2019 (5 years ago)
D Macaulay
Just completed on my house in SW11 with Winkworths - very professional outfit on top of their game. Would recco these guys for both rental and sales.... Read more
Seller
21st Aug 2019 (5 years ago)
S Wadham
I am the landlord of a three bedroom flat in Battersea and have been with Winkworth for 7 years. They found the original tenants in 2012 and since then have coped with several tenancy swaps with a high degree of flexibility and professionalism. They are extremely pleasant to deal with and very efficient on all paperwork and rental statements. I recommend them highly. S.J.W.... Read more
Landlord
19th Aug 2019 (5 years ago)
K Tsilipira
The Winkworth team is friendly and efficient. They respond quickly to our requests and managed to address all our concerns! James is particularly kind and helpful. We totally recommend this agency!
Cheers, Konstantina... Read more
23rd Jul 2019 (5 years ago)
L Roblin
Hannah was fantastic! She was very pro-active, always professional, super fast and kind throughout the whole rental process. She managed all my expectations, in terms of managing timeline, communicating my numerous requests to the landlord, giving me the info I needed and even finding time so we could re-visit the flat to take measurements at a day and time that was convenient for us. And on top of that, what's special about Hannah is that she is not only a terrific agent who knows her market inside out but she is a great listener and a very kind and caring person. Renting a flat is stressful (especially when you are 8 months pregnant) but Hannah makes it really easy and stress-free for you. I would totally recommend Hannah!... Read more
Tenant
19th Jul 2019 (5 years ago)
Marco
Unprofessional staff and complete lack of communication, avoid at all costs if you’re looking to rent in London... Read more
Tenant
20th Jun 2019 (5 years ago)
M Tinsley
On the ball... Read more
3rd Mar 2019 (6 years ago)
K Easton
Without doubt Jenny is the best at getting things done in an efficient way, as a property agent. Jenny always follows up to make sure things are getting done. Most of all she always does what she has promised. This is a rare thing ! Jenny deserves a medal or at least recognition and a pay rise for her hard work. Thank you Jenny !... Read more
28th Feb 2019 (6 years ago)
????Dina?
It's a nice agency. Everything is in order. The staffs are very patient and proffesional.... Read more
27th Nov 2018 (6 years ago)
Cedric
A very good service regarding the follow up with the different contractors for the property fixes but also a very good contract renewal team. Appreciate they listen to personal circumstance and offer appropriate solutions.... Read more
Landlord
26th Nov 2018 (6 years ago)
S Cole
The quickest sale of our flat in Clapham. Alex and his team were so professional and efficient. Couldn't rate Winkworth higher. Thank you!... Read more
Seller
15th Nov 2018 (6 years ago)
D Peters
A thoroughly unpleasant experience having to buy through this agency dealing with a negotiator who had no authority to make a decision but apparently every right to be aggressive, demanding and threatening. I would never use Winkworth in any regard... Read more
Buyer
6th Aug 2018 (6 years ago)
T X
Excellent complaint resolution and management from their Head of Property Mgmt Francesca Westbrook. I was beyond furious with their services just a week ago but my faith has been restored! Hope they keep up the strong service.... Read more
4th Jun 2018 (6 years ago)
J Mason
Absolutely awful customer service from the sales rep George, we made multiple excuses to not take me on secondary viewings as required in the contract and did not reply to texts or emails unless it was about him receiving money.
On the final viewing he was unable to talk about the property specifics I.e water or gas and had to return to the office to find out.
Every question was met with ‘I don’t know, but will find out’ and was never answered.
Extremely poor.... Read more
23rd May 2018 (6 years ago)
C Mckutcheon
This is by far the worst letting agency I have EVER experienced in my whole life. It is a SHAMBLES. Not once have they done anything according to plan and choosing them has been one huge regret. It is always one thing after another, this agency provides ZERO customer care towards their clients and are only interested in receiving money. The staff are extremely rude with having one shout at me multiple times. In addition to this, I've waited months for maintenance requests. I blame poor training of the staff and as a result of upper management being only interested in gaining money, they will be losing potential returning clients.... Read more
Landlord
8th Mar 2018 (7 years ago)
R Mottram
Myself and two friends have recently worked with a number of the Winkworth staff to secure a new letting in Clapham, and have had a very positive experience with the company.
We have primarily been in contact with Hannah who was a pleasure to deal with. She showed us round the property initially and was highly involved and present with organising the subsequent contracting and negotiation process after that.
We had a number of teething issues with resolving referencing from our previous letting company, and Hannah was very patient and pragmatic while we resolved these issues, which was greatly appreciated.
Overall, we have been very impressed by the service from Winkworth, we have had difficulties with previous letting agents, so were incredibly pleased to have such a good experience with Winkworth.... Read more
Tenant
17th Jul 2017 (7 years ago)
L Bradley
I want to commend Lewis, Nick and Charlie at Winkworths Lavender Hill for an amazing job. As with all transactions, we hit bumps in the road, but at no point did these guys give up and negotiated the deal to completion masterfully. Brexit couldn't even stop them from assisting in every way. Great communication skills and a truly unbiased approach to both buyer and seller. Thank you boys. A pleasure.... Read more
25th Oct 2016 (8 years ago)
H Featherstone
I have always received great service and support from Winkworth Battersea. They have been quick to respond and have always addressed my problems and concerns with minimal disruption to myself as the tenant. It's been a pleasure dealing with Winkworth Battersea!... Read more
Tenant
29th Mar 2016 (9 years ago)
Z REEPER234

I could go on for hours but Winkworth is the best. through 9 years of tenancy across London I have never felt so at home and in control when it comes to our Flat. they our everything you would wish from a landlord. efficient, quick, friendly and welcoming always ready to jump on the horse and fix any problem within in literally minutes even going way beyond the call of duty particularly with one of the team, Adam, who has fought tooth and nail to sort out a problem that technically he could have just let slip as it was to do with the really the building managers responsibility and the landlord of another flats issue to sort. despite this he did it and as soon as I got him onto the case it was sorted within days. thank you again so much for having us I have never felt so relaxed and really like I have made a home here without feeling like i am constantly being observed or untrusted to look after a home and instead trusted to get on with life and in the end that is what anyone really wants but to do it with such support is amazing and i can safely say we look forward to staying on if they will have us. in short if you can find it with Winkworth stop your search and go to your new home, they have the matt to welcome you already waiting! good luck in your search and if you have found a slice of heaven with this amazing team congratulations.... Read more
Tenant
29th Mar 2016 (9 years ago)
C Gozzi
Adam Howell is a great property manager! He quickly and efficiently resolved any issue we've had in the flat. He is patient and committed to making our tenancy smooth and hassle free.
A life saver sometimes...5 stars indeed!... Read more
Tenant
25th Mar 2016 (9 years ago)
G Ussher
I have been using Winkworth since 2007 to rent out and manage a property in London and I have been very pleased with the service provided by them both in managing and letting the property. I have recently decided to put the property up for sale and am pleased to say that their sales team is equally reliable and professional.... Read more
Landlord
22nd Mar 2016 (9 years ago)
S Docherty
Winkworth have managed our property since we moved overseas two years ago and they have been consistently professional, reliable and responsive. I would recommend them to others looking to rent out their property.... Read more
Landlord
21st Mar 2016 (9 years ago)
I McLaren
Dealt with Winkworths for many years renting property. Always found them to be very professional and prompt. I would recommend them.... Read more
17th Mar 2016 (9 years ago)
C Bird
I'd like to leave a review for Kate Noble. She is a fantastic property manager. My property recently needed a refurbishment and Kate project managed this for me and made what could have been a stressful experience really easy for me. She was fantastic at helping me select the contractor and then dealing with the day to day of getting the work done.... Read more
Landlord
4th Aug 2015 (9 years ago)