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- Charters
Charters Estate Agents
4.6
4,382 reviews
- Branches 25
- Properties for sale 2,356
- Average time to sale 16 weeks
About Charters
Charters have 25 branches and they mainly list properties in BN2, BN1, GU9, GU34, PO16, PO9, PO2 and PO12. Over the last six months, they've listed 2,356 properties, with an average time to sale of 16 weeks.
Charters fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Charters operate, the average fee (charged by all agents) is 1.15%.
Get a quote for selling your property.Top performing Charters branches
Latest reviews for Charters
A HUGHES
5
Rhian was friendly and professional. Her knowledge of the rental properties I viewed was impressive. She promptly responded to my questions about properties by the end of the day and even allowed me to view properties more than once. She’s definitely helped make my home search run smoothly.
15th Sep 2026 (2 days ago)
C Haslam
5
Big credit to Rhian! She could not have made the process any easier for us while finding a property to rent. We immediately liked the place we viewed and Rhian secured an agreement with the landlord that same day. She has been very helpful and always quick to respond to our emails which is appreciated. Very highly recommended!
15th Sep 2026 (2 days ago)
J Andersen
1
If you have a property to let out, do not use these Estate Agents. I have been trying to get them to pay out for the damages that was caused when the tenant moved out. They let out my home on a "no deposit basis" and then took out insufficient insurance to pay out for significant damages. That was 4 months ago and I still haven't been able to move back home!
14th Sep 2026 (3 days ago)
V Walker
5
Rhian has been so helpful and very professional. Thank you!
14th Sep 2026 (3 days ago)
P Wadalley
5
Rhian went above and beyond! From Day 1 she made the process so easy. She’s responsive and seeks her clients best interest. I can’t recommend her enough. On move in day there were some hiccups and she physically helped me carry my boxes from the street to the 2nd floor!! An absolute gem, can’t thank her enough for presenting the property and making moving in a bit smoother. 10/10
13th Sep 2026 (4 days ago)
T Seven
1
No help once you move in to a rented property, impossible to contact and resolve things so maybe they'll get in touch through here instead. Avoid unless you want unnecessary additional stress.
12th Sep 2026 (5 days ago)
All 25 Charters branches
Anonymous Homeseller
5
As we were deciding between agents, some friends who had recently used Charters gave a glowing recommendation which tipped the balance. We were delighted with all aspects of their service and our suggestions were adopted without question.
7th Mar 2026 (6 mo. ago)
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Charters - Rustington
1 & 2 Broadmark Parade,Broadmark Lane,Rustington,Littlehampton, BN16 2NE
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Anonymous Homeseller
5
They kept us well informed of buyers etc.
27th Nov 2025 (9 mo. ago)
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Charters - Goring-By-Sea
100 George V Avenue, BN11 5RP
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K Mullen
1
If I could give lower than a 1 star review I would. We had a very disappointing experience renting through Brand Vaughan.<br><br>At the viewing we specifically asked about mould and were told there were no issues. On moving in, we immediately found mould in kitchen cupboards, and later in both bathrooms and on an external kitchen wall. We were later told by a contractor working on the property that these issues were already known, which is extremely concerning but as the property had been repainted etc before we moved in the issue was temporarily unnoticable. It has since returned despite running dehumidifiers 24hours a day since we moved in.<br><br>The communication throughout the process was also poor, with unclear and inconsistent information, delays with contracts, and repeated difficulty getting straight answers at key stages of the move.<br><br>We were advised not to book removals due to contract delays, which ultimately caused unnecessary stress and a delayed move-in, despite rent already being paid.<br><br>I would advise future tenants to independently verify everything rather than relying on information provided during the letting process as the letting agent we dealt with seemed totally ill prepared and quite novice at his job.<br><br>**In response to the comment below from Charters even insinuating that it isn't a genuine review, it could unfortunately could not be a truer representation of the horrendous experience I had with them. I lodged a formal complaint via email already and the useless response I got just goes to show how little they care.<br><br>DO NOT USE THIS ESTATE AGENTS!
16th Aug 2026 (5 weeks ago)
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Anonymous Homeseller
5
Very pleasant, enthusiastic sales team. Thoroughly recommend.
3rd Sep 2026 (14 days ago)
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