S Murrell
Avoid. As the tenancy was ending, it transpired that they failed to transfer the check-in inventory after acquiring the previous agent over a year before—they told us by email at 5pm just as they closed for the entire Christmas period, leaving us unsure whether we could even make a deposit claim. Months later, they sent a bill. Poorly organised and unnecessarily stressful.... Read more
Tenant
22nd Apr 2026 (11 days ago)
S Maynard
Really lovely estate agents. Lucie Macdonald is amazing. So friendly and really easy to talk to.... Read more
16th Apr 2026 (17 days ago)
J Taylor
This has been my first experience of renting through an agent and I have found Charters to be courteous, professional and approachable throughout. The recent opening of their Fleet branch has been an additional bonus for me. Overall, the process has been much smoother than I expected.... Read more
Tenant
9th Apr 2026 (24 days ago)
P (g4rt)
Jasper and the team were very helpful in providing me with a realistic valuation and giving me a good idea of how to market my property for sale to the right buyer.... Read more
Seller
27th Mar 2026 (5 weeks ago)
S Merritt
I’d like to echo the positive feedback for Simona in property maintenance. She is consistently responsive and proactive, which makes a huge difference. Highly appreciated!... Read more
26th Mar 2026 (5 weeks ago)
M E'Silva
Great experience dealing with Charters Fleet. Lucie MacDonald is informative, profesional and a pleasure to work with.... Read more
25th Mar 2026 (6 weeks ago)
L Spruce
My dealings with Simona Rosu who deals with property maintenance for Charters have been great. She is an exemplary member of staff whose attention to detail, helpfulness and friendliness are wonderful... Read more
18th Mar 2026 (7 weeks ago)
V Andreea-Mihaela
Shout out to Lucie, who we have been working closely to help us find a new property and supported us throughout the process. Thank you Lucie :)... Read more
12th Mar 2026 (7 weeks ago)
J Gould
Fantastic service from start to finish. I would highly recommend Jasper and the team.... Read more
5th Mar 2026 (8 weeks ago)
O Wagstaff
Chris and Jasper were incredibly helpful and informative in the process of me and my partner trying to find our first home. Can’t recommend them highly enough... Read more
Buyer
3rd Mar 2026 (9 weeks ago)
J Brown
Very good service and professional... Read more
26th Feb 2026 (9 weeks ago)
G Macdonald
Always a pleasure to deal with this company and watch their progression, now into Fleet, Hampshire. Top recommendations are Lucie, Lettings Negotiator with over 14 years experience and Dan, Lettings Director. The client comes first with Charters and they will demonstrate this.... Read more
Landlord
25th Feb 2026 (10 weeks ago)
G Lacey
Fantastic agent - were really accommodating and linked us up so quickly with our ideal properly and made it all go through smoothly. Very personable service, great communication and prompt responses. Highly recommend.... Read more
7th Feb 2026 (12 weeks ago)