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- Charters
Charters Estate Agents
4.6
4,233 reviews
- Branches 25
- Properties for sale 2,045
- Average time to sale 16 weeks
About Charters
Charters have 25 branches and they mainly list properties in BN2, BN1, GU9, GU34, PO16, PO9, PO2 and PO12. Over the last six months, they've listed 2,045 properties, with an average time to sale of 16 weeks.
Charters fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Charters operate, the average fee (charged by all agents) is 1.16%.
Get a quote for selling your property.Top performing Charters branches
Latest reviews for Charters
V Nayyar
5
Harry Hodges at Chartes is extremely hard working and help full would recommend there team -thanks
29th Jul 2026 (4 days ago)
R Taylor
1
A new name does not erase what is happening in a Brighton HMO I am aware of.<br><br>Brand Vaughan remains named on Brighton & Hove City Council's HMO licence register, while the property has been sublet for day-to-day management to a tiny, newly incorporated ghost company with no established housing-management history and virtually nothing reputationally to lose.<br><br>Meanwhile, Brand Vaughan retains its official position on the licence so it can retain passive profits while remaining totally absent from the actual management of the house.<br><br>The property has no Fire Risk Assessment, was recorded by East Sussex Fire & Rescue Service as a single dwelling rather than a HMO, and still has crucial outstanding fire-safety and HMO licence remedial works that were due over a year ago! Those outstanding remedials were confirmed by a Brighton & Hove City Council housing inspector.<br><br>Tenants have also had to deal with serious safeguarding failures, including complaints concerning indecent exposure and harassment, while even basic management responsibilities such as enforcing house rules, managing anti-social behaviour and fire-safety compliance have been completely neglected.<br><br>The rogue management also installed CCTV cameras inside the communal areas of the HMO, including directly outside a communal bathroom, filming tenants entering and leaving the bathroom in towels and pyjamas within their own home. The installer was witnessed granting the same tenant reported for repeated indecent exposure access to the live camera feed via the mobile application.<br><br>These matters have now been reported to Sussex Police, the Information Commissioner's Office, Brighton & Hove City Council and East Sussex Fire & Rescue Service. In the coming days, the council housing team and East Sussex Fire & Rescue Service are attending the property together for a joint inspection.<br><br>So before celebrating an "exciting new chapter", perhaps Charters should explain how Brand Vaughan can remain on the official HMO licence, benefit financially from the property, outsource the day-to-day responsibility to a newly incorporated company, and yet allow a licensed HMO to operate without a Fire Risk Assessment, under the wrong fire-service classification, with confirmed safety remedials outstanding for over a year.<br><br>You can change the branding. You can change the logo. You can hand the property to a company with no history and hope tenants are sent round in circles.<br><br>But you cannot rebrand away the licence, the paper trail, the confirmed breaches, the ongoing police, ICO, council and fire service involvement, or accountability.
26th Jul 2026 (7 days ago)
Anonymous Homeseller
3
Property didn’t sell and was taken off the market due to housing market at present.
Great communication at the start however we do feel more could have been done to market the property as the weeks went on.
26th Jul 2026 (7 days ago)
M Murugesan
5
I went to see a property last week, and Mazie showed me around. She was really friendly, welcoming, and easy to talk to. She answered all of my questions, explained everything clearly, and made the whole viewing feel relaxed without any pressure. It was a really positive experience, and I appreciated how helpful and professional she was. Thanks, Mazie!
24th Jul 2026 (9 days ago)
L Archer
5
Requested Charters’ attendance in relation to a valuation for a rental property. Natalia was a pleasure to deal with throughout the viewing. She was friendly, professional, and made the whole experience relaxed and enjoyable. Her knowledge of the local property market was excellent, and she was able to answer questions confidently while providing valuable insight into current market conditions. She never made us feel rushed and was approachable from start to finish. I’d happily recommend Natalia to anyone looking for a knowledgeable and professional lettings agent.
23rd Jul 2026 (10 days ago)
E emmacummins
5
I had the pleasure of meeting Jorga from the chandlers Ford branch for a viewing and found her to be very professional. Not only that she touched base with me constantly without being over bearing she just guided me through new viewings and really took the time to know what I was looking for
23rd Jul 2026 (10 days ago)
All 25 Charters branches
Anonymous Homeseller
5
Charges provided as great communication throughout unfortunately we didn’t get many viewings and the feedback won’t arrive till the day later we will also unable to sell our home which was such a shame
18th Jun 2026 (6 weeks ago)
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L Sandhu
5
We have bought from Charters in 2019 and sold the same house via them in 2026. Both the experiences have been great and Charters have always stood out in terms of the service quality they offer (esp compared to other agencies). Tom in particular has been very helpful throughout the process from managing the sales negotiation to sales progression and has always been approachable and very responsive with regards to any questions we had. The rest of the team we have spoken to, Lottie, Paul and Alex have been great to work with as well.
16th Jul 2026 (17 days ago)
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A Akdemir
5
Charters is amazing estate agent when i viewing property jorgia was show us and she done everything perfectly and explained very professionally i would say thank you for charters team
7th Jul 2026 (26 days ago)
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Anonymous Homeseller
5
Friendly and courteous and kept us up to date with sale of property
7th Nov 2025 (8 mo. ago)
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N Kirton
5
Really enjoyed dealing with Simon Edser and his colleagues at Charters. They valued the house much more ambitiously than two other agents and achieved with 1% of the price. More than happy to recommend them and the transition from actually getting an offer to managing the sale process went very well. Excellent.
13th Jul 2026 (20 days ago)
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Lauren
5
Working with Alex has been a great experience, after she took my preferences for the sort of property I was after she was regularly in contact to make me aware of properties that fit that description, often before they had even made it online. She has been so helpful and flexible with organising viewings too. Highly recommend.
9th Jul 2026 (24 days ago)
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