V Imerelli
1
Unfortunately I have very few nice things to say. They are very good at selling/renting you a property, but that's where it ends. If they are the ones managing a property you are renting or you own, best of luck. We moved into a dirty property that was not properly cleaned, with a broken shower they didn't bother to fix at any point during our tenancy, and the complete wrong information about what utilities the landlord was using (we entered into an 18-month broadband contract to then find out the landlord still had Wifi in the property, and Apple TV). The property was so badly cleaned that we couldn't move in until they organised a cleaning, and even then we paid £300 extra to clean the carpets and mattresses. I thought other agencies in the area were bad, but John D Wood are by far the worst, as there is zero communication between them and the landlord or delineation between what they are responsible for and what the landlord is responsible for. Really amateur and unprofessional behaviour. Won't go to them when looking for a new property in Fulham. I know there's a high likelihood they will reply trying to make excuses, but please disregard these.... Read more
21st Aug 2024 (7 weeks ago)