We worked with Alex Leigh in the Islington office and found him to be helpful and accommodating. Whilst he technically represented the sellers (and we were the buyers) he went above and beyond to move the whole process forward expeditiously.
Just awful experience. I need to find a property within 3 weeks. I met Antoinette. She told me that she can't send me pictures of the properties and I need to see for myself. That I don't know if I would like something unless I see it. Very rude! She told me to go on Zoopla to look at pics. How unprofessional! What are they paying you for?? Then she just left without saying goodbye.
The lovely people at Hamptons Islington have provided me with two sets of hassle-free tenants, both giving an excellent rental return.
Their enthusiasm & knowledge of the local & international market is invaluable in securing the right people into your property, they have contact with relocation agents & overseas clients that guarantee above expectation results.
When the time came to sell my property, Hamptons sales did an excellent job in realising a superb price for my flat.
I would not hesitate to recommend Hamptons Islington as agents for your property.
We first tried to let our house in De Beauvoir Town with another agent and failed miserably. Hamptons were our second choice but the contrast couldn't have been greater.
Everything they have done has been outstandingly professional. For instance, they always respond within hours to any concerns we might have.
Most important of all, within weeks they found us the ideal tenant.
I can wholeheartedly recommend them to other landlords looking for an agent.
To deal with Kinleigh Folkard & Hayward Islington Estate Agents was a pleasure from start to finish. Andre provided us with an excellent customer service and Carla made sure this process was fast and efficient. An bonus was the fact the flat was spotless. Thanks again guys
Honestly - words cannot describe the experiences I've had with KFH Islington. For six years I've lived in London and I've always thought "Yeah estate agents aren't great but I don't understand why they've got such a bad reputation" - after encountering KFH Islington, I can see why.
Before we moved in we agreed a number of conditions about what KFH would remove from the property and what they would do (basic things, like installing a curtain rail where there wasn't one) - did they do any of it? Of course not. Did we remind them? Countless times. They either outright refused or repeatedly promised to do it (never delivering).
This incompetence continued throughout our tenancy with poor response times, dreadful support and sometimes just not replying at all (as was the case when our front door wouldn't work).
When we moved out they charged us for a number of things not mentioned on the check in report and to replace furniture which had simply moved to the next room. They've also charged us for things that the independent check out folks didn't mention on the check out report - why they think we paid all those fees to hire someone independent I do not know.
Steer. Well. Clear.
Chesterton Humberts in Islington are great. Finding a flat was quick and painless. I am still in the flat Chesterton Humberts estate agents found for me, however, I am looking into another property because I considering moving to a bigger flat. If I do, I will most certainly use Chesterton Humberts!
Very well established and highly reputable estate agent.
From start to finish, the team at Drivers & Norris was friendly, helpful, knowledgeable and professional who provided good customer service. They have a genuine desire to give a fantastic service. Their fees are reasonable and competitive.
Steven Brown has fantastic knowledge of the area and is accurate with the valuation. We appreciated his friendly hands on approach.
Martin Jackson was always available to answer our questions and was willing to assist.
Overall, a great experience with Drivers & Norris. Highly recommended.
D R Radia
terrible service- nobody came for our flat viewing and as we asked someone from the apartment where our flat was he said that he was not aware of any flat viewings !!! And when we called the agency nobody picked up !!
Really excellent service from start to finish. Our agent was Thomas Dexter, and from the first viewing until we exchanged contracts he provided a first-class service. He was always available to talk and was happy to chase up enquiries with the sellers of our flat to keep the process moving. He informed us of the exchange and other legal aspects of the sale even before our solicitors, so we were really impressed by, and grateful for, the level of customer service provided. Highly recommend.
Very bad service as the agents say anything to let a flat. The agent, Kevin Arena-Martinez, lied to us more than once, mentioning that the house was fully furnished the way he showed us, when it wasn't the case since it was barely furnished when we moved. In short, this led us to make a very good offer based on the furniture, when it turned out to be the from the tenants.
Suggestions for everyone at Winkworth - please make sure that you know everything you're talking about, as this is quite sensitive to people's lives. The way everyone at this office led with this situation wasn't ethical at all.