The lovely people at Hamptons Islington have provided me with two sets of hassle-free tenants, both giving an excellent rental return.
Their enthusiasm & knowledge of the local & international market is invaluable in securing the right people into your property, they have contact with relocation agents & overseas clients that guarantee above expectation results.
When the time came to sell my property, Hamptons sales did an excellent job in realising a superb price for my flat.
I would not hesitate to recommend Hamptons Islington as agents for your property.
We first tried to let our house in De Beauvoir Town with another agent and failed miserably. Hamptons were our second choice but the contrast couldn't have been greater.
Everything they have done has been outstandingly professional. For instance, they always respond within hours to any concerns we might have.
Most important of all, within weeks they found us the ideal tenant.
I can wholeheartedly recommend them to other landlords looking for an agent.
Keatons gave us good, straight forward advice at the beginning of the process. The photography was professional and the marketing of our flat looked great. After we'd accepted an offer, Stuart was great at keeping the process moving along by gently keeping all parties in touch with each other.
Initially, I had a decent level of service - valuation and photography went well.
Inevitably, as soon as we agreed to go on with Keatons we were left in hands of junior sales team who simply didn't add anything in terms of sales skills. Overheard dreadful blind alley sales speak and otherwise subdued delivery.
Negligible communication throughout. Evidently a substandard database of viewers compared with Foxtons and others.
Really think the House Simple/ Purple Bricks platform model is going to cut in half the number of houses sold by agents if this experience is anything to go on.
I've used Winkworth, Green Lanes to let a property for around 18 months and my impression of them has been excellent. Getting things set up was very straightforward and they’ve been great to deal with ever since. Stephanie, my property manager, is very helpful and quick to respond to queries. I’ve found Winkworth to provide a very high standard of service and I wouldn’t hesitate to recommend them.
Winkworth used to be our letting agent in a house where I lived for 4 years and they have been by far the worse letting agents I ever had to deal with.
Their staff is slow and inexpert when it comes to resolve urgent issues in the house, limiting themselves to be a middle man between ourselves and our landlady who was equally lazy to give approval for basic repairs like a broken boiler in mid January or a structural damage in one of the pillars...
On the other hand, they will always be on time to ask you for the rent payments or additional charges if they are needed.
A couple of times they tried scamming us by illegally requesting us to pay for the council letting licenses which should have been entirely paid by the landlords and never by the tenants.
Aside from this they increased the rent a 28% from one year to another the last time we renewed the contract, even though when the contract specified that only an 8% increase should be allowed... That was the year we decided to never again renew with them.
Wouldn't recommend them even to my worst enemies!
My agent was Robert Hamlyn, who kept me informed at every step of the way. The service I received from him was excellent and I would have no hesitation in recommending him to others.
Peter B North
Absolutely Appalling. I would strongly advise anyone thinking of using this agency to reconsider.
The agent who was in charge of our letting was James. When showing us round he promised many things such as the re-grouting of a bathroom and a professional clean before we moved in. After you have paid he completely denies he ever said these things and says you agreed to the flat ‘As seen’. A phrase which he so rigidly stuck to we expect to move in with him in the lounge as this was technically ‘As seen’.
When we were handed the sets of keys, some of which did not even work, we went to take a look at the flat. The professional clean had undoubtedly never happened. There was half eaten food in the fridge, rubbish under the beds and even ash in the ashtrays. Also despite insisting the flat was ‘As seen’ some of the nicer items of furniture had been removed.
When we tried to ring James explaining this, coincidentally for the next few days whenever we rang we would be told ‘he is out on a viewing’, ‘he is out the back’, ‘he has just had to dash out of the office’ and our favourite - ‘he is on the toilet’. None of us have been able to get through to him despite calling on so many various occasions.
Seeing as James had apparently disappeared of the face of the earth the only suggestion they had was to call the landlady directly. Which makes you wonder what on earth the extortionate agency fees you pay are for, when I asked this I was informed that they do not manage the properties so I genuinely am at a loss as to what that charge is for. The service was terrible, the communication with our agent close to non-existent. I cannot stress how much we would advise against using these agents for lettings.
Chesterton Humberts in Islington are great. Finding a flat was quick and painless. I am still in the flat Chesterton Humberts estate agents found for me, however, I am looking into another property because I considering moving to a bigger flat. If I do, I will most certainly use Chesterton Humberts!
Dealing with Dexters Islington has been incredibly easy and made finding a rental property very easy. Even better is the account management we receive from Chris McCandlish who often checks in to ensure all is well, as well liaising with the landlord and helping us out where need be. Cannot recommend highly enough.
I’m very pleased with the recent experience I had working Henry Liu and Andrew Jackson at Dexters Islington. Both went above and beyond in helping me find a flat in the area that I love, looking out for my best interests the entire time.
They were very attentive, knowledgeable and quick to respond to any inquiries I had, making the move less stressful.
Most importantly, I trusted their advice and appreciated their high standard of service. I will definitely reach out to Henry and Andrew again in the future when looking for a new place.