This is the second property ive now put on the market with Dowen in Seaham. From start to finish i found they have looked after me. Within only a day of the sign going up they had 5 potential buyers wanting to view my property. Gaynor who did my valuation is down to earth & made me feel at ease. Christine is the sales negotiator who does a great job as she is very friendly & has patience & even my buyer said so. Amanda on lettings still offers to help if Christine isnt avaliable. Shes also very pleasant & helpful. If ever i do decide to move again i would definately consider putting it on with them again as theyre a great team. Thanks guys. ????
The team at Dowen are really friendly. We've used Dowen to let out our first home and also to sell my Mam's house under probate so we have experience of sales and lettings. We'd recommend them on both counts.
We would highly recommend this estate agents whether buying or selling a property. They sold our house and then found us a property to buy all within a 5 month window! The service was exceptional. All staff are approachable and helpful answering any concerns we had. Many Thanks
Have now waited weeks for our deposit to be returned, contacted the deposit holding agency and they have not even been in contact with them. Pathetic way to run a business.
very helpful and friendly staff, all of them have gone the extra mile to assist us, they are worth their weight in gold, would definitely recommend to friends and family, I couldn't have done it without this this truly amazing team, keep up the good work.
would not recommend this dept' of the business i can not comment on the others as my dealing have only been with this one.
i had a new landlord, i had to wait ages to find out what was going on reed rains came and inspected my home and i explained i had damp and a slug problem getting in the units on plates and food etc so they got it checked by peter cox, a few weeks later i got a call saying they were going to do my kitchen on the 3rd nov and i needed to move everything out of the kitchen it will take a few days, i explained i have the dogs and have nowhere to put them while the work is being done. they said just leave them outside. then 2 days before peter cox were due i got a call they want to start a day earlier but i refused as i have 3 dogs and have nowhere to go, their reply was just leave them outside but i still refused, i went next door where peter cox were working already and asked about coming early they didnt know what i was on about but informed me it was the whole downstairs they were doing and i need to clear it all out....
so the day came and i had to go out all day with the dogs in the rain no money no help food and water in a bag as i dont drive, to return to find i have no heating, so weekend went still no heating work was finnished on the tuesday ( i had been in a room upsatirs with the dogs with no room to move and all the stuff from kitchen and lounge upstairs freezing during all this), got heating on reed rains called and i explained i still had slug problem due to the wall behind the kitchen unit and the lady said ill pop out and see, well when she came out she looked and said maybe i should put the kick boards on to stop the slugs and shell get someone to check with peter cox about the wall behind the units... its been a week and nothing.... on another matter reed rains decided to change my electric and gas suppier to spark without telling me, i got a key for electric meter with to the occupier on it, i dont have a agreement with them i have one with my old landlord, no clause to allow them to do this. i asked the to sort it out as they had done this they said they would, yesterday i got a letter with my name on it ( breach of data protection ) saying they had taken over my supply... not a happy bunny and now i am moving asap i dont trust what they will do next and i can not live somewhere with 3 dogs and slugs as slugs can kill dogs and they are in my units on food, plates, cups and stepping on them every night is taking its toll.
in a nutshell i dont think they care, i can not contact my landlord as i have to go through them, the work done here was shoddy but thats a matter for peter cox i explained to reed rains about the shoddy work and again it fell on deaf ears,
so moving and never dealing with reed rains EVER nor am i paying any rent except direct to the landlord.
thats not folks.............. but enough for now
I am so impressed with the service and professionalism provided by Pattinson. Kevin McKay accommodated an out of hours appointment to fit in with my own work commitments, dedicating his own time to ensure I fully understood the process as well as creating a property portfolio that accurately and professionally represented my property. He went above and beyond to ensure the property was marketed as quickly as possible and has been there to answer any other questions I’ve had. An exceptional service and would recommend without hesitation. Thank you Kevin.
Found this estate agents to be very unfair and unprofessional when I put a bid in for a house they were selling!