L Appleby
Review for Jack Dawkins @ Acorn Estates Sydenham.
Jack is such a friendly, professional & efficient agent. From the first viewing Jack took us to , he noted our requirements & found us the perfect rental. It was a very quick turnover for us & Jack guided us through the process brilliantly. He was reassuring, informative & helpful. He kept in touch throughout the arduous referencing process too. We would highly recommend Jack & Acorn Sydenham & will definitely be sticking with them if/when we need to move in the future.
Lynn & Solomon ( New Penge residents )... Read more
Tenant
13th Nov 2024 (9 weeks ago)
J Mirembe
I was very happy with Jack he is very calm, polite and a patient person, he never gave up on me after Declining most of the houses he just continued to contact me whenever he had some houses on the market. That was very kind of him and he was advising me well.
I do appreciate the time I had with him while seaching for a house to stay for months. Well done Jack much appreciated . Greetings from my family.... Read more
7th Nov 2024 (10 weeks ago)
J Haddow
I went on a viewing with a friend last week to give him a second opinion on a rental property he was viewing. But I must say that the service we received from the agent Jack Dawkins was exceptional. Any questions we had on the area was answered promptly leaving no room for any doubts on our end. This lead to my friend going ahead and formally making the offer for the premises and he was very pleased with the results. I would definitely come through to acorn and use your services as i plan on moving houses next year. If it’s Jack as my agent then that’s a bonus. Generally speaking the experience I saw first hand from the company was fantastic, I would easily recommend Acorn to take care of anyones relocation journey for anyone who wants a smooth service when looking for a new property.... Read more
Tenant
10th Oct 2024 (14 weeks ago)
J Kwiatkowska
We have received excellent service from the team, particularly Charlie Herbert, who was very professional and informative during our viewing. Lizzie Chin, who is supporting our property search, has been very proactive and helpful, especially considering we have a number of requirements that need to be met. We look forward to continuing to work with the team. I'd definitely recommend them.... Read more
2nd Oct 2024 (15 weeks ago)
E Joseph
Really happy with the service here. Jack was particularly helpful, friendly and we found a place that ticked all of our boxes within a month... Read more
Tenant
11th Sep 2024 (18 weeks ago)
F Pimentel
Excellent service and fast. I will give 10 stars to Jack Dawkins he was amazing since the first day, also the other staff were great on the days that I called they were very friendly and helpful... Read more
10th Sep 2024 (18 weeks ago)
J Chima
I secured my first rented property with Acorn. The process was straight forward and fast. The letting agent Jack Dawkins service was fantastic and commendable. I will be grateful to refer family and friend in future to their services.... Read more
Tenant
7th Sep 2024 (18 weeks ago)
Anonymous Homeseller
I was honestly really impressed with Acorn. I used them after picking a cheaper agent first, who didn't have any success, and the general experience was pretty underwhelming.
Acorn were proactive - they got me 3 offers the first weekend my property was on the market (the previous agent had it for 6 months with no offers!). Great communication and the whole thing was really very smooth.... Read more
Seller
23rd Jul 2024 (25 weeks ago)
J Kiff
I had a really great recent experience with Joe and the team at Acorn Sydenham. The customer service was excellent and I felt my needs were listened to when assisting with my recent property search. Unfortunately I found a property in a different area but wanted to thank the team for all your hard work.... Read more
10th Jul 2024 (6 mo. ago)
A Kuruvilla
Acorn Sydenham = Unprofessional. I had an appointment to see a property, and no one showed up. I waited for 45 mind and left. I called the office twice during that time and they assured me that they will call back. But no one did. I sent an email back saying this happened. But no response either. Absolutely horrible attitude towards a client. And then absolute silence and no ownership of mistakes.... Read more
22nd May 2024 (7 mo. ago)
There were too many agent changes. I had to explain several times what my expectations were.
Over promised and under delivered... Read more
Seller
29th Nov 2023 (1 year ago)
S Marre
Communication skills are non existent, lying about fixtures of property, unreliable property management.
If you can't avoid Acorn Sydenham, truly lower your expectations.... Read more
9th Oct 2023 (1 year ago)
G Tyldesley
Well marketed, plenty of viewings, and quick to receive offers. Taylor was always ready with helpful advice and got the job done.... Read more
28th Sep 2023 (1 year ago)
S Seton
Taylor was very efficient and proactive throughout what became quite a long drawn out process. Kept the chain moving despite many complications (not due to Acorn) and fortunately all his hard work paid off and all worked out well.... Read more
28th Sep 2023 (1 year ago)
A Scofield
We had fantastic advice from Nellie at the start of our sale, which got us a sale price that couldn’t be matched now. There were troubles with our chain initially but Taylor managed these efficiently and kept our transaction together. Professional and personable... Read more
Seller
4th Sep 2023 (1 year ago)
C Atkins
Festina Gashi was very helpful with the letting of my property in Sydenham. As a landlord living 160 miles from the property, having a reliable local agent was vital. She and her colleague were very quick to show the house even before its renovation. As a result, there was no delay in getting my new tenants into the property as soon as it was ready. Festina held on to my house keys so that the builders and gardener could gain access. That made life so much easier for me.... Read more
Landlord
22nd Aug 2023 (1 year ago)
R Jagger
a sale of our property. Whilst the sale didn't eventuate due to difficult market conditions, we were really impressed with Acorn. In particular we enjoyed working with Taylor, appreciating the professionalism he showed (particularly around working with us during a difficult time after a death in the family) and the time he shared with us discussing market trends and our sale options. Without doubt we will reach out to Acorn again in future if/when looking to sell our property.... Read more
Seller
7th Aug 2023 (1 year ago)
C Gregory
Bought & sold property through the Sydenham branch. Amazing service, very proactive and friendly. Kept me up to date every step of the way. Highly recommend!... Read more
Seller
2nd Aug 2023 (1 year ago)
A Madge
Great experience from the first showing of the property we purchased. The team were always there to help with questions and recommendations. Chasing on our behalf when necessary. Would recommend buying through this team if you can!... Read more
Buyer
29th Jun 2023 (1 year ago)
N pinzon
She’s been amazing, managed to move in quicker than I thought. Thank you... Read more
13th Jun 2023 (1 year ago)
R Rozario
I’m very pleased with Taylor Moutarde and team at Acorn Sydenham. He and team kept to their word of selling my property in a difficult market condition. Through the entire sales process he followed up regularly and went out of his way to make sure all was completed with the sale, including helping getting a removal agency for cleaning out the house.... Read more
Seller
31st May 2023 (1 year ago)
D Burrell
A massive thank you to Festina, Grace & Martin at Acorn, Grove Park and head office. Brilliant team of people who helped us get where we needed to be in a week! Thank you for the phone calls/emails on move in day, we appreciated that personal touch so much and for all your hard work. You deserve recognition for your excellent service.... Read more
Tenant
26th May 2023 (1 year ago)
S Bartivas
Hello,
We are very happy with all the help and patience we recieved through the whole process from Acorn limited. Specially Festina Gashi and Victoria Byiers what an amazing team. Thank you for all the effort and your time dealing with us. Kind regards
Santiago and Piotr
12 Tummons Gardens... Read more
20th May 2023 (1 year ago)
E Pink
Henry was greats super patient and honest! Would recommend him to sell my house and buy one from him!... Read more
25th Apr 2023 (1 year ago)
E Thomas
We recently completed on our first property and were super happy with the buying experience that Adam provided. We really appreciated his softer, honest approach to dealing with us, as we had dealt with many pushy, unpleasant estate agents previously. Taylor in support was also great!... Read more
Buyer
12th Apr 2023 (1 year ago)
C Hyland
We just completed and moved into our first property in Forest Hill and have been so impressed with Adam at Acorn Sydenham during the whole buying process. Adam was amazing from day one - arranging 5 viewings in an afternoon and even giving me a lift in between a couple of properties. He was friendly and amicable but also knowledgeable on the properties shown and if unaware of something, always jotted notes down to check and respond later. When we chose a favoured property he was very flexible when we wanted to arrange second and third viewings. Through the whole process he was always organised and very responsive, providing valuable guidance and advise where needed, communicating swiftly with the seller with any clarifications we needed. From initial interest all the way through to completion he really went above and beyond for us, making our buying experience very pleasant. Adam is a great ambassador for Acorn and we would now 100% recommend Acorn after the top notch service provided to us.... Read more
Buyer
27th Feb 2023 (1 year ago)
T Ten
Easy to contact. Very helpful.... Read more
24th Feb 2023 (1 year ago)
N Shackleford
Excellent service and it was a pleasure to work with Adam throughout. Adam was professional, knowledgeable and helpful during our purchase and was always on hand to answer questions. Would have no hesitation in recommending Acorn as a result, and would use them again.... Read more
Buyer
13th Feb 2023 (1 year ago)
T Fraine
Adam is the most thoughtful, thorough estate agent we've met. Knew the property and the owner's story in great depth and helped us imagine ourselves in the home.... Read more
28th Jan 2023 (1 year ago)
J Allen
Polite , professional, very informative and provide nothing but the best service.
From the very start until the end , details were full of clarity.
Festina was always quick in her response.
Blake very patient during my many questions and had all the time to reply throughout the day. We felt understood and was supportive all the way through.
Excellent services and will highly recommended.... Read more
23rd Jan 2023 (1 year ago)
S Warren
I have only good things to say about the team at Acorn in Sydenham. We had a situation which was unexpected and the team couldn't be more helpful and supportive going the extra mile to make sure everything was OK. I would heartily recommend them as great agents.... Read more
19th Jan 2023 (1 year ago)
C West
Adam handled the purchase of our new flat, he was supportive and helpful through out the process. I would happily use Acorn again in the future.... Read more
Buyer
10th Jan 2023 (2 years ago)
J Atkins
Blake was a star today when I visited the office. Concerned that I would miss the chance to view a particular flat, he managed to sort a viewing for me straightaway and I saw the property 15 minutes later. Super friendly staff too, including Maisey. Cheers!... Read more
7th Jan 2023 (2 years ago)
D Carr
We had an excellent experience with Adam at Acorn Sydenham.
He was super responsive, approachable, and helpful at all times. As first time buyers we really appreciated his guidance as well as his persistence to get the sale over the line in time for us. Thanks Adam, If we ever decide sell, we’ll be in touch.... Read more
Buyer
6th Jan 2023 (2 years ago)
H Ashong
Adam was really patient, professional and helpful in the sale of my flat. Nothing was a challenge to him and he provided valuable advice and suggestions throughout the process.... Read more
Seller
5th Jan 2023 (2 years ago)
B Jaresova
Festina has been a pleasure to work with and always brings a generous smile with her. Thank you!... Read more
23rd Dec 2022 (2 years ago)
C Riggio
We’ve had a wonderful experience so far with Festina. She is a very warm, professional and always prompt with her communication. Thank you Acorn... Read more
23rd Dec 2022 (2 years ago)
J Dorling
Really appreciate all of Acorn's help throughout the buying process. Adam and Taylor were amazing and managed to get us over the line before Christmas. Couldn't be happier - thank you again!... Read more
Buyer
23rd Dec 2022 (2 years ago)
D Pope
Taylor and his team recently handled the sale of my flat. They were highly professional and competent to deal with and I would have no hesitation in recommending him when choosing an agent.... Read more
Seller
21st Dec 2022 (2 years ago)
T Johnson
Very patient prolonged negotiations, due to delays on legal side.
Found several potential buyers and liaised between all parties to achieve a successful sale.
Kept contact with me to help follow the legal complexities.
Well done Adam and the rest of the Acorn team.... Read more
Seller
20th Dec 2022 (2 years ago)
P Hajek
Blake Kingston is the guy you want when you need help. There was a tenant leaving who incurred a debt with EDF and EDF disconnected the gas supply to the property. It proved almost impossible to get it reconnected - hours of phone calls, e-mails and messages over three weeks did not work. (Avoid EDF if you can). Blake provided an enormous help and managed what I was unable to achieve. He also provided competent advice and help with several other issues - I cannot praise him high enough!... Read more
Landlord
3rd Dec 2022 (2 years ago)
T Sherman-Samuels
Brendan was able to assure our buyer that the sale would still complete despite the time required to obtain a lease extension and to find a suitable property to move to. This allowed the sale to eventually proceed. Had good knowledge of the local market and was quickly able to locate a suitable buyer when a previous sale fell through.... Read more
Seller
2nd Dec 2022 (2 years ago)
Y P
I moved into my brand new place a week ago and couldn't be happier with the help I saw from Acorn - and Adam Priscak in particular - along every step of the process. Adam approaches his work with grit, patience, and warm professionalism. He went above and beyond to address any concern I had - even though I badgered him on a daily basis. He didn't make me feel like yet another property buyer. He made me feel like a friend.... Read more
Buyer
28th Nov 2022 (2 years ago)
F Dolby
Acorn Sydenham were great throughout my sale. I couldn’t recommend Adam at Acorn more. He was reliable, responsive and completely supportive. As a first time buyer he patiently explained anything I didn’t understand. It was great to feel like I had an ally when the solicitors were dropping the ball and not getting back to me. Adam went above and beyond to make sure that the sale kept moving and that I was happy. Thanks again!... Read more
Seller
18th Nov 2022 (2 years ago)
N dow
Acorn Sydenham has just found me a great tenant, quickly, efficiently, also totally supportive with all required paperwork. Well done Blake. (We have been using Acorn for many years, as a landlord it is very important to trust the agent who is working on your behalf) ND... Read more
Landlord
10th Nov 2022 (2 years ago)
A Sal
I would like to thank Daniel from the bottom of my heart for the impeccable service he provided us. I am very pleased with his services ????. I recomment him. Thanks Again Daniel. ????... Read more
29th Oct 2022 (2 years ago)
A Tahmina
Really pleased with our recent dealings with Acorns Sydenham. Nellie was the agent who did the viewing on a property I was interested in and was so accomodating that she made time for my husband to see it late in the day on the same day. After this she's been looking out for properties suited to us given our criteria. The office is also responsive and friendly whenever I call and quick to respond to queries. As a first time home buyer I've had to go around a few agents so far and Acorns Sydenham, particularly Nellie, have outshone the rest. Thank you for your services!... Read more
Buyer
20th Oct 2022 (2 years ago)
N Bees
I would just like to thank the agent Nellie Fantham for her help in registering my interest to purchase a property. Nellie was thorough in working out my requirements. She was prompt and reliable in returning calls and sending information to me. She is professional whilst showing the perfect balance of friendliness and approachability to help a client make a decision on house purchase.... Read more
Buyer
19th Oct 2022 (2 years ago)
K Hinchliffe
We had the pleasure of dealing with Adam Priscak whilst searching for a property. Adam was extremely helpful and knowledgeable. Although we ultimately didn’t purchase through Acorn, our experience was still fantastic. Thank you!... Read more
9th Oct 2022 (2 years ago)
Y Paymani
Adam P was super friendly and helpful. He really listened to me and was very communicative. Honestly the best estate agent I have ever dealt with!... Read more
19th Sep 2022 (2 years ago)
J Moses
I was moved into my new place by Daniel who was very helpful and has offered great service through out the process. He has continued to be very helpful since our move in also.... Read more
Tenant
19th Sep 2022 (2 years ago)
M Newton
Great experience working with Nellie... Read more
8th Sep 2022 (2 years ago)
O Lynes
Fantastic service from Adam, who was informative, friendly and honest. Thanks for your help.... Read more
6th Sep 2022 (2 years ago)
V Servel
Very happy to have been dealing with Brendan regarding the purchase of our property in Sydenham. He always took great care in ensuring that communication was prompt and effective with our vendors but also between the various stakeholders involved along the chain. He took the time to explain the process and has a thorough knowledge of the area. We would definitely recommend him and the Acorn Group in general for future transactions. Thanks Brendan!... Read more
Buyer
3rd Sep 2022 (2 years ago)
S Mundy
Adam has been amazing at helping us find the right property. We’re still on the hunt for the right flat but he’s been super proactive at finding us a flat. He’s always sending us new options, attending evening viewings for us as we can’t do day times. Definitely one of the best agents we’ve been working with!... Read more
25th Aug 2022 (2 years ago)
A Adams
We were looking to purchase our first property, working with Nellie at Acorn. We found Nellie to be very friendly and helpful, and felt she was fully engaged in the process. Would definitely recommend.... Read more
Buyer
21st Aug 2022 (2 years ago)
H Sacre
The last 9months trying to sell our house and buy a new property have been stressful to say the least, after losing our firsts buyers Nelly took over the sale of our house, since then there have been many more hurdles, dealing with incompetent solicitors being the most stressful. Nelly has been brilliant from the beginning taking on as much as she can to alleviate the stress from us and going above and beyond to get us to exchange. Thank you Nelly! Heather & Reece... Read more
Seller
18th Aug 2022 (2 years ago)
M Veale
I have been dealing with Acorn Estate Agents in Sydenham, specifically with Nellie Fantham. I am pleased to say that the service I have received from her has been excellent. She has managed to deal with my enquiries in a most friendly and professional manor. She is a great credit to the company.
Regards,
Peter Blake... Read more
13th Aug 2022 (2 years ago)
G Williams
We loved working with Nellie at Acorn. Very professional and personable. She always took the time to listen to our feedback and took on board our need to help us find the perfect home. High recommended.... Read more
Buyer
9th Aug 2022 (2 years ago)
F Edwin
Thank you to Billy for his efforts with the house viewings and thank you to Brendan for his support.... Read more
8th Aug 2022 (2 years ago)
D Maeers
Billy Deverson is an excellent Estate agent and ensured the sale of our home went smoothly. He continued to follow up the sale right upto completion and I highly recommend him... Read more
Seller
1st Jul 2022 (2 years ago)
S Stockdale
Jack and the lettings team have been amazing. I never thought I'd be able to let my flat so quickly given Christmas was just around the corner. They have been quick to respond to every question and action required.... Read more
Landlord
23rd Dec 2021 (3 years ago)
H Mac
Acorn made the process of both purchasing and selling my flat stress-free. I'm very glad I assigned the sale process with them. Jack, Bill and Caroline were excellent and very professional. Thank you, Acorn.... Read more
Seller
16th Dec 2021 (3 years ago)
D Jones
I have discovered Acorn to be particularly good at marketing properties for sale. Their valuations are realistic and accurate with the current
market. They are enthusiastic and very proactive in getting the job done.
They have in total sold 5 properties for me.... Read more
Seller
15th Dec 2021 (3 years ago)
S patel
There are no words to describe how happy i was with Acorn especially Jack Rampling and Caroline cooper regarding the sale of my property. From the beginning, Jack was professional, pleasant and very easy to deal with. He took care of everything. He managed to get us a fantastic offer and even though the sale took longer due to solicitors, they always kept us in the loop. All i can say is that Jack and Caroline are an asset to Acorn and without them the process would have been very different. They don't just stop once the property is sold, once the legals start, the after service was fantastic, that's where Caroline was Amazing. Great service and a pleasure to deal with. First class service. Thank you Jack.... Read more
Seller
25th Oct 2021 (3 years ago)
A orkin
We highly recommend Jack Rampling.
Jack was outstanding! He was extremely professional, helpful and supporting throughout the whole process. He kept us informed every step of the way, always answered our enquiries promptly and was a joy to work with.... Read more
26th Sep 2021 (3 years ago)
D Lukes
As a buyer I can thoroughly recommend the staff at Acorn Sydenham and especially Jack Rampling, the Sales Manager.
He guided a very difficult, long-running and complex sale through to completion with professionalism, patience and good humour, regularly going above and beyond the call of duty to keep the sale on-track.... Read more
Buyer
24th Sep 2021 (3 years ago)
C Burdan
We had an excellent experience purchasing our home through Billy at Acorn. He was responsive, helpful, honest and an all round pleasure to work with. I couldn’t recommend him and the team at Acorn highly enough.... Read more
Buyer
13th Sep 2021 (3 years ago)
M Nye
Very impressed with the professionalism that Acorn Sydenham, Jack and his team delivered for myself and my girls and very grateful and highly recommended... Read more
19th Jul 2021 (3 years ago)
T parker
Great service in terms of making sure sale went through to agreed timescales. Caroline was fab!!... Read more
Seller
11th Jul 2021 (3 years ago)
A James
We had a great experience buying our first home through Acorn, with fantastic communication from the first viewing through the purchasing process to the exchange of keys. Through everything, the team kept our preferences and requirements in mind and offered knowledgeable assistance and recommendations where appropriate.... Read more
Buyer
10th Jul 2021 (3 years ago)
S Clements
We had a great time working with Jack and Caroline at Acorn on our home purchase. They were very timely and helped us move things along in good time. Thanks Acorn, we have a flat now!... Read more
Buyer
2nd Jul 2021 (3 years ago)
K Griffiths
Great experience with Billy from Acorn. A delight to work with whilst navigating our house purchase. Put our mind at ease and went above and beyond throughout- thank you!... Read more
Buyer
1st Jul 2021 (3 years ago)
J Glynn
I have just completed on the sale of my flat in Sydenham. Acorn have been managing the contracts for my flat for the last 19 years and have always been top notch to deal with.
The sale was expertly handled by Jack Rampling and Caroline Cooper who drove it over the finish line just before the stamp duty holiday came to an end.
As an overseas landlord they went above and beyond (particularly during these Covid times) and I am very grateful for their service. I would highly recommend Acorn as an organisation not only for sales but for rentals too.... Read more
Seller
1st Jul 2021 (3 years ago)
S B
When I had to rent again our flat in Sydenham, I did a long search and I talked and ‘interviewed’ some of estate agent that are operating in Sydenham and SE London. I choose Acorn, not because were particularly cheap but above all because Jack Cuthbert was very enthusiast and with a can-do attitude. As we were out of the country during the pandemic Jack went above and beyond to accommodate us, to make sure that the flat was in good order, liaised constantly with us to update on the progress up to the day of the moving for the new tenants. I would just recommend that you double check the bill as some mistakes were done in the office and a bill was charged twice. However, the bill was promptly amended. I would highly recommend Acorn and Jack for rental.... Read more
Landlord
30th Jun 2021 (3 years ago)
A Omodeni
I have absolutely loved using Acorn, mainly due to the fact that I had an amazing experience with our sales agent.
From start to finish Jack Rampling has been amazing to work with. He was constantly proactive, always acted professional and genuinely was a nice gentleman to speak to.
He was very responsive, which during a house process is really appreciated and needed.
Jack’s superb service and proactiveness enabled us to complete before the end of the stamp duty holiday.
In the future I would definitely consider acorn again based on the experience received from jack and will also encourage and recommend others to do the same.
Jack is an absolutely credit to the company and I’m so glad to have had a great experience working with him.
Thanks a lot Jack!... Read more
Seller
21st Jun 2021 (3 years ago)
A McCafferty
We didn't end up renting via Acorn in the end as we moved to a slightly different area but after having to deal with most estate agents in Sydenham I've had people not show up despite confirmed appointments, people show up to show me round without keys, and the people showing our place showing up unannounced. It's not been a great experience all round with the exception of any viewings we had with Jack, who was professional , courteous, timely and just listened and understood exactly what we were looking for. He checked in regularly, didn't push us and always kept us up to date, but didn't waste our time showing us unsuitable properties. Making it an easy process deserves the review and we only wish there had been more properties on the market as it would have great to finalise with Jack.... Read more
14th Jun 2021 (3 years ago)
J U40
Huge thanks to Mr Jack Cuthbert.... Read more
13th Jun 2021 (3 years ago)
R Stapleton
Very quick to respond to questions/issues and professional. Completion & exchange in 2 months.... Read more
7th Jun 2021 (3 years ago)
G Bennett
Recently rented through Acorn in Sydenham, would highly recommend. Jack, our agent, was hard working, friendly and quick to respond to any query.... Read more
Tenant
1st Apr 2021 (3 years ago)
K Wheeler
Had a great experience renting a property with Acorn Sydenham.
Jack Cuthbert in particular is so helpful and friendly - if I had any issues he was there to help and responds in a timely manner.
Thanks for all your help Acorn!... Read more
Tenant
30th Mar 2021 (3 years ago)
A Ahmed
This was my partner and I's first time using an estate agent, we didn't really know how it worked but we had a lovely agent called Jack Cuthbert. He answered all of our questions and made the process really easy for us!
100% recommend !!... Read more
22nd Mar 2021 (3 years ago)
H Ackland
In my recent experience in finding a home to rent I liaised with Jack Cuthbert who was extremely professional and accommodating to all of my requests. It was a pleasure to deal with him and nothing was too much trouble.... Read more
Tenant
10th Mar 2021 (3 years ago)
J Fuentes
Had a very positive experience with Jack Cuthbert on the lettings team when I needed to find a new place in Bromley. He was extremely responsive to all my questions and coordinated the process from start to finish very well. It was a pleasure dealing with him and would greatly recommend him and the firm for anyone that is looking to rent, and from what I see, for anyone who is looking for someone to handle their properties.... Read more
Tenant
9th Mar 2021 (3 years ago)
M Hill
Had a very positive working with Jack Cuthbert on the lettings team when needing to find a new tenant for my flat in Sydenham. He was extremely responsive to all my questions and coordinated the process from start to finish very well. It was a pleasure dealing with him and the rest of the team and will look to use them again when I next need to find a tenant.... Read more
Landlord
6th Mar 2021 (3 years ago)
A Bhavsar
Working with Jack Rampling was reassuring. He was professional and responsive from the very first viewing. Jack was very helpful in nudging the other party when necessary to ensure that everything was processed efficiently, and he has continued to be supportive in tying up loose ends and that is very much appreciated.... Read more
24th Feb 2021 (3 years ago)
Giles
Acorn were great to deal with and our agent, Jack Rampling in particular; he was personable, enthusiastic and responsive. He facilitated the smooth running of the whole process and for that we’re very grateful.... Read more
18th Feb 2021 (3 years ago)
C quigley
Jack Rampling at Acorn Sydenham was so helpful in our recent sale. Despite a difficult market Jack was proactive and responsive taking a lot of the stress our the process.... Read more
Seller
9th Feb 2021 (3 years ago)
A MacKeith
I'd wholeheartedly recommend Acorn Sydenham and particularly sales manager Jack Rampling. From viewings and throughout conveyancing, he was diligent, knowledgeable and totally professional. He and the team worked very hard and with complete transparency regarding the process. To do so under lockdown conditions is all the more impressive. A brilliant team in challenging circumstances.... Read more
Buyer
30th Jan 2021 (3 years ago)
C Lilen
Entirely recommend this agency. Jack Cuthbert was super friendly and helpful and found us lovely properties to look around really quickly. He listen to our requirements and was super quick at replying to emails and calls. He made the whole experience really stress free and found the perfect property for us. Thanks Jack!... Read more
22nd Jan 2021 (3 years ago)
F cole
My experience of the Sydenham branch of Acorn Estate Agents has been excellent. Jack my lettings agent was always quick to respond, everything was done efficiently when it was promised. I would definitely recommend them.... Read more
Landlord
23rd Nov 2020 (4 years ago)
K Borowski
Jack is an absolute legend of a human. We spent weeks looking for a place and Jack showed us places and kept it professional, but there is an air of casual that makes the search relaxing. He was with us every step of the way. Can't recommend him and the team enough... Read more
21st Nov 2020 (4 years ago)
M Carney
Would Highly recommend, our contact jack at the estate agent was very helpful in finding us our perfect flat and in such a short amount of time.
We never had any trouble getting hold of him and was always kept in the loop.... Read more
17th Nov 2020 (4 years ago)
Sima
I have recently rented a property via Acorn. The experience was extremely positive thanks to the hard work and assistance from Jack Cuthbert. Services were very professional with fast turn around to my queries. I cannot commend Jack enough for the help & assistance I have received.... Read more
Tenant
12th Nov 2020 (4 years ago)
C Grattan
Had a great experience with Acorn Sydenham.
Jack the lettings manager who I dealt with mainly was really friendly and helpful when I needed it along the way.
I am really happy with my new home. Thanks again, definitely recommend!... Read more
Tenant
11th Nov 2020 (4 years ago)
C Bradley
After a terrible experience of selling with a different estate agent we switched to Acorn. Adam and Jack were brilliant. We were under offer after the first Saturday of viewings. They used excellent professional judgement. I wish we had used Acorn initially. I highly recommend them. All after offer service and communication has also been excellent. Thanks Adam and Jack... Read more
Seller
10th Nov 2020 (4 years ago)
All lovely and friendly people, very bad at communicating though, I’d had to sometimes keep chasing to get a reply from my emails.
Viewers turned up to view the house without us been informed on a few of occasions, some of which we could not accommodate, and several occasions viewers cancelled and we weren’t informed, meaning we were waiting in and no one showed.
We started within one individual agent, then he suddenly vanished and another one turned up to do viewings, and then she vanished and another one started doing the viewings, so we had no set person. There were occasions when the agent didn’t seem to know the local area and they had to ask me about businesses opposite the house, even though the business has been there for years, and apart from one individual, didn’t do a recce or check where integrated appliances were, so I’m not sure how much information that actually relayed to the viewers.
Paid £200 for a virtual plan of the house, as was told that then when people view the house, it would essentially be a second viewing, as they would have viewed it virtually already. This didn’t seem to happen, and people seemed to have no clue about the house or the area, and one couple that were allowed to view the house and even had an offer already accepted on another house and we’re viewing ours as a back up, which was a waste of time.
Compared to other houses in the area, our house was priced too high, meaning I had to convince them to lower it, which I found strange. In the end we have taken it off the market.
Lovey people but would not recommend them to sell a house.... Read more
Seller
5th Nov 2020 (4 years ago)
E Finance
Really not a fan of estate agents but Acorn Sydenham, and in particular sales manager Jack Rampling, have been excellent during my recent house purchase!
Great communication, knowledgeable and extremely responsive. I’ll definitely use them again when I come to sell. Many thanks... Read more
Buyer
3rd Nov 2020 (4 years ago)
S Parsons
Bought a flat with Jack at Acorn and had a great experience. The whole buying process was expertly handled and I felt like I was always in safe hands. Jack was friendly, professional and particularly helpful in guiding me through the whole process as a first time buyer. From viewing all the way to completion I was really impressed, I never had to chase on anything, he took care of everything! Would highly recommend!... Read more
Buyer
23rd Sep 2020 (4 years ago)
T Rickard
dammy was excellent from start through to completion. would recommend as a selling agent.... Read more
Seller
15th Sep 2020 (4 years ago)
J Paxman
At times i found the communication difficult, also long response times. One realtor, Jack, was extremely helpful and made up for the lack of communication. Overall, Acorn are pretty good... Read more
28th Aug 2020 (4 years ago)
J Walsh
As a first-time buyer I was excited to buy my first property with Acorn Sydenham, but they – Brendan Kennedy in particular – made my house-buying experience far more stressful than it otherwise would've been.
Brendan struggled to act as a proactive middle-man between my solicitors and the vendor's solicitors, to such an extent that there were threats to pull out higher up the chain because the process was taking so long. I was constantly discovering new information that wasn't being relayed to me and my solicitors – dates, COVID measures, enquiries etc. In the latter couple of weeks, I had to ring every party on a regular basis just to make sure things were getting done. This clearly irked Brendan, and he often didn't bother calling me back.
This lack of communication continued right up until the Friday before the Monday I was due to move in, when I couldn't even get hold of Brendan to ask when I could pick up the keys. He emailed me only at the very last minute on Friday, saying 48 hours as enough time to get everything sorted – though completely disregarding the fact I couldn't make arrangements over a weekend because they're not working days.
Finally, when I turned up on Monday and received a call from my solicitor telling me the contract was completed, I could see the previous owner was still in the property. When I rang Brendan about this, he refused to come down to manage the situation or even send a member of his team, and then proceeded to get seriously defensive with me. And the situation didn't end up getting resolved that day: I had no choice but to let the vendor stay in the property, and, when I arrived the next day, I found all his furniture – beds, mattresses, sofas, everything – was still there despite the purchase being vacant possession.
There were many people at fault in the process, and I'm well aware Acorn is not entirely to blame. But at no point did Brendan ever accept any sort of responsibility for this, or show some ounce of initiative or proactivity, or even – and this would have made so much of a difference – give me an apology. I know I'll receive some anodyne rebuttal from Acorn about how they did all they could, but that's just not true. I feel I managed to secure my flat in spite of Acorn, rather than thanks to them.... Read more
Buyer
9th Aug 2020 (4 years ago)
S Long
We sold our house over the difficult lockdown period and there were times when it seemed likely that the sale wouldn’t go through. The initial marketing release and open house day was well organised and we agreed an offer the following week. Lockdown happened and the buyer went underground but Brendan remained responsive during the whole period, which I really appreciated. Eventually the deal was resurrected and Dammy shepherded it the through to completion with his normal cheerful professionalism.... Read more
Seller
26th Jul 2020 (4 years ago)
P Tangorra
Jack C. from Acorn (Sydenham) was very professional and showed my partner and I a few flats within the area. Quality of the flats was good and mostly, Jack was really professional and handed everything perfectly. I'd recommend.... Read more
2nd Jul 2020 (4 years ago)
E Hopkins
Many thanks to Alex from acorn for all the support he gave us when moving. Alex went above and beyond and we are very grateful to him for that.... Read more
30th Mar 2020 (4 years ago)
R Casati
Great experience during my first house purchase! Sales manager Jack Rampling has been really helpful and professional, keeping us informed of progress during the whole process. Highly recommended!
Many thanks!... Read more
Buyer
20th Mar 2020 (4 years ago)
I O'Flanagan
Annie was so helpful throughout our entire experience, very happy with how everything has been handled and we are loving our new flat. Highly recommend Acorn!... Read more
Tenant
6th Mar 2020 (4 years ago)
J Masalunga
The letting process ran smoothly. Special thanks to Annie for facilitating.... Read more
Landlord
6th Mar 2020 (4 years ago)
N Drizi
I found Acorn to be super efficient, polite and bright. Kept me informed when needed and they really understand how to manage the whole process from start to finish... Read more
19th Dec 2019 (5 years ago)
L Campbell
I have found Brendan and his team very professional. I felt at ease leaving keys with them,they had a good knowledge of the area and seemed very involved in each potential buyer. I would say trust them and they will get you a better price than you hoped.... Read more
Seller
28th Nov 2019 (5 years ago)
F Sowden
I can't thank Dammy and the team at Acorn enough. It was a long process due to circumstances beyond our control. Dammy showed nothing but patience, professionalism and expertise. For me it was very important that i understood how it all worked ,as it was the first time i had ever sold a property. I really appreciate Dammy being helpful and guiding me through the process.... Read more
Seller
1st Aug 2019 (5 years ago)
C Wilson
I would like to say how helpful jack has been through the whole process from start to finish. My property was sold within two weeks of being on the market and found jack always kept me informed of all information be it viewings or paperwork. Would highly recommend.... Read more
Seller
6th Jun 2019 (5 years ago)
Rebibeh
I highly recommend Acorn and especially Dammy Ajanaku! Great job!... Read more
21st May 2019 (5 years ago)
J payne
Excellent service from start to finish. Would highly recommend! Friendly, professional and thorough team.... Read more
6th May 2019 (5 years ago)
L Lancaster
Has been serving the public for a considerably long time and this is due to good sound advice and customer service.... Read more
22nd Apr 2019 (5 years ago)
M Jackson
Great service, I highly recommend Acorn. Will be using you again for sure.... Read more
26th Mar 2019 (5 years ago)
L rev
Very impressed by Jack Rampling. The sale was quick and smooth. Thanks Jack and all the best!... Read more
Seller
21st Mar 2019 (5 years ago)
R Haylett
Useless they just take your money on a yearly basis and do sweet F.A... Read more
17th Feb 2019 (5 years ago)
L Sanchez
I felt completely cheated. Josh was very uncommunicative. I made an offer and I only found out that it was rejected by looking in Rightmove. It said Sold STC. When I contacted Josh he said that the offer was rejected and an email should have been sent. As a woman I felt bullied. Really bad communication and customer service.... Read more
Buyer
18th Nov 2018 (6 years ago)
M Bright
We sold our flat with the Sydenham branch of Acorn. From our initial conversations about the valuation through to completion, the team (including Abbie, Brendan, Zoe and Josh) were responsive, informative, helpful and friendly. Would absolutely recommend Acorn to prospective buyers and sellers in SE London.... Read more
Seller
9th Nov 2018 (6 years ago)
R Foster
Happy purchase, great service... Read more
Buyer
20th Aug 2018 (6 years ago)
K Downes
Josh was very helpful during the whole sale of my house, he helped keep me sane. He was always very professional & I would recommend Brendan & his team.... Read more
Seller
15th Aug 2018 (6 years ago)
B Mustafa
We've been let down my previous agencies and individual agents before, who weren't great at communication. However, Adam and the rest of the team were very communicative and supported us throughout a stressful referencing process. Really appreciated it.... Read more
7th Aug 2018 (6 years ago)
R Clements
Great lettings team ! Jade Clements remained professional throughout the viewing. Also the communication between Jade and Adam was very good from start to finish! They were very helpful and helped us move into our lovely flat very quickly. Overall great experience from Acorn. Would definitely recommend!... Read more
Tenant
25th Jan 2018 (6 years ago)
D Byrne
Great service. Helpful and efficient. Would definitely recommend!... Read more
25th Jan 2018 (6 years ago)
B Thorpe
I've recently rented a property through this branch, it is my first rental and I have been extremely nervous the whole time. Both, Adam and Jade have been absolutely amazing, as have others who have answered the phone in the office when I have called. They kept me updated throughout the whole referencing process and were more than happy to answer all of my questions. They're a really friendly and genuine bunch of people and I am really glad I let through them as the whole process has been so simple - the placing the deposit and paperwork and the viewing where Adam was funny and really nice and honest. Thank you so much for your hard work :-)... Read more
Tenant
25th Jan 2018 (6 years ago)
E Sweatman
The entire team at Acorn Sales have been outstanding in every aspect of our contact with them. From valuation through to exchange and completion, we have been constantly supported and updated on progress. Negotiations have been handled professionally and efficiently with a personable approach and we have complete trust that our sale was as important to them as it was to us. In particular, we want to stress how happy we have been with the level of contact and support by Yousef and Brendan who have always been patient and cheerful when dealing with us and our queries. Highly recommended.... Read more
Seller
9th Jan 2018 (7 years ago)
J Bazeley
We sold and bought our new house through Acorn Sydenham, and couldn't be happier with the service we received from Brendan and Yousef. They were always on hand to help us and guide us though the process. They have a wealth of knowledge and offered us a wonderfully professional and helpful service. No task was too small, they confidently negotiated on our behalf to get the best deal and were always looking out for our best interests. We would absolutely use them again have no hesitation in recommending them. We're really thankful they they were there to get us our dream house. Many thanks to Yousef, Brendan and the team.... Read more
Seller
21st Dec 2017 (7 years ago)
R Palmer
Acorn Sydenham helped hugely throughout the buying process, right through to completion. My questions were answered quickly and thoroughly, I highly recommend them, thank you.... Read more
Buyer
15th Dec 2017 (7 years ago)
T Crook
We recently purchased a property through Acorn, Sydenham. The process was made very straight forward by the helpful team at Acorn, led by Brendan, and we completed within 6 weeks. Brendan was particularly accommodating in allowing us to view the property, even on a Sunday. We would recommend Acorn to those seeking to buy a property!... Read more
Buyer
23rd Nov 2017 (7 years ago)
N Benedict
The letting team at Acorn were excellent in assisting us in our search. Shamia listened to and understood all of our requirements specifically and went above and beyond in finding the right property in the right timescales. Would recommend highly.... Read more
Landlord
12th Nov 2017 (7 years ago)
M C
Couldn't have asked for a better buying experience and help from both Brendan & Yousef who both were very knowledgeable and always available to offer help and assistance in our purchase in Sydenham......if only all estate agents could be so good!
Many thanks
Mike & Jennifer... Read more
Buyer
8th Nov 2017 (7 years ago)
W 2019
We recently rented a property through Acorn Estate Agents. We were very pleased with the service provided by Shamia from the Sydenham branch.
He was incredibly helpful, patient and flexible when dealing with us. He was also very professional, prompt and efficient when responding to our calls and emails.
Over all we received a great service, and we were extremely satisfied with the whole process.... Read more
Tenant
4th Nov 2017 (7 years ago)
M Bradley
I have no hesitation whatsoever in recommending this organisation.
Professional, responsive, polite, friendly and delivered the result.
They were so good I have already shared their details with a local neighbour planning on moving next year.
Well done team and thanks very much Brendan
Best wishes for the future.... Read more
2nd Nov 2017 (7 years ago)
A Agarwal
Brendan Kennedy was a star in the process for our purchase which had it's fair share of complications. He went out of his way to
ensure we were satisfied with our purchase and at no point we felt pressurized to make the purchase or accept unsatisfactory
conditions. Great work and something which is missing from the current property market!... Read more
Buyer
30th Oct 2017 (7 years ago)
S Smith
I had several high streets agents come in to value my house....some tried to sell me dreams! but I ultimately went with Acorn primarily due to Brendan''s sound knowledge of the area and property. He was quick with making adjustments to his weekend schedule in order for us to get the photos of the house done and advertised which he did himself. The house presented very well and both him and Yousef worked well in getting lots of potential buyers in and within 2 weeks we had an offer. Very professional and approachable guys.....A big THANK YOU for coming through on your promise!... Read more
Seller
22nd Aug 2017 (7 years ago)
A Collier
Sold the property before it had been formally listed on the market and for a higher price!... Read more
Seller
11th Aug 2017 (7 years ago)
H Plant
We had five agents in to do valuations and we went with Acorn due entirely to Brendan Kennedy's confidence, knowledge and professionalism. Brendan and the team were on the ball throughout the sale, even chasing up solicitors on both sides to get things moving. The whole process took just over 10 weeks, from commissioning Acorn through to completion, which I believe is fast for a leasehold. I am thrilled with the service I received, particularly from Brendan, and would highly recommend Acorn Sydenham to anyone selling in the area.... Read more
Seller
2nd Jul 2017 (7 years ago)
P Baecke
Acorn Sydenham did a great job selling my property. Brendan took some really amazing pictures, and Yousef handled the entire sale efficiently and effectively. I picked Acorn to sell my property after a number of viewings with them while looking for a property. I'm very happy with the service I received and would strongly recommend them if you're selling or buying in the area.... Read more
Seller
21st Jun 2017 (7 years ago)
M Rodrigo
Very happy with Acorn's service, especially Brendan's help chasing the solicitors who were absolutely rubbish on both sides... Read more
5th Jun 2017 (7 years ago)
Aroister
Brilliant service - Brenden is a consummate professional and works well for both seller and buyer (I am a buyer)... Read more
Buyer
1st Jun 2017 (7 years ago)
K Cleary
Fantastic service from Brendan Kennedy at Acorn! He valued my mum's house and was extremely helpful and friendly. Very honest in his approach offering advice when needed.... Read more
19th Feb 2017 (7 years ago)
A mcmillan
I had a look at previous reviews and was hesitant, but the service I received was nothing short of excellent. the Staff, especially the assistant branch manager (Yousef), were extremely friendly and helpful. As a first time buyer i thought that the experience would be stressful, but Yousef helped answer all the queries I had regarding a property and wasn't pushy in his approach. I managed to secure my first property with this branch and i am extremely grateful to the help of their staff. I would highly recommend this branch for anyone needing to buy or sell a house in the future.... Read more
Buyer
14th Feb 2017 (7 years ago)
L Ling
Recently rented through this Acorn, could not be any happier with their helpful service and staff's. Only gave 4* as there's always room for improvement, however everything went smoothly and thanks to them I'm enjoying my new place!... Read more
Tenant
13th Feb 2017 (7 years ago)
T Mcnally
Branch were really helpfull with both the sale of my house and the purchase of my new property. Went above and beyond what I expected and helped me get my dream home. Meant so much to me. Will definitely use them again.... Read more
Seller
13th Feb 2017 (7 years ago)
E Skinner
I am renting a property with Acorn and have received nothing but poor service. When paying the deposit I was assured all work would be carried out that was required (loose floor boards, vomit and faeces on walls, severe mould and damp problem) before the moving date, this date came and went with no keys forcing us to stay in hotels until they finally handed over the keys.
We got into the flat and nothing had been done ,not even cleaned professionally despite being part of the fees they charge. After this the flat flooded due to a neighbour leaving taps on, and it's taken 6months for the work to be carried out to fix the damage to the bedroom.
The agency are very poor at replying to emails just get passed between people and have been unprofessional from the start.... Read more
Tenant
5th Sep 2016 (8 years ago)
V Luko
Got in touch to see a flat that I was interested in. Unfortunately after visiting it I can confidently say that they are uploading pictures from unrelated flats, taking 'clever' shots to make places look for spacious than they are. Felt completely cheated and wasted half of my day travelling to see the place.... Read more
4th Apr 2015 (9 years ago)