I recommend Tom Mizen wholeheartedly and without reservation. From the start of the process right until the end, Tom handled our sale with exemplary professionalism. He was always on hand to answer our questions and communicated really well along the chain to make sure that everything went according to plan. You will not find a better estate agent with whom to sell your house!
I was very disappointed with my experience. I tried to register to buy a house a couple of times and was bounced from pillar to post.
I was then finally told the property I was interested in was no longer available. Thankfully I crossed the road to Allen & Harris and they were able to help me. They seem to deserve their customer rating!
Martyn R Cox where great when selling our house in Witney, we where a tad concerned as we no longer lived near but Vicky had it all under control! and kept me up to date with everything. Their efficient service meant we where able to complete in 9 weeks!!!
A special thanks to Vicky and the rest of the team.
So disappointing - such bad service! Snap shot from the email to them...
At the outset we were underestimated as potential buyers of the property.
We now understand that just after we visited the property, the vendor removed the house from sale, having accepted an offer from other buyers. It was at that point that we were rushing to get our house on the market, as you well knew. Nobody from your organisation saw fit to give us that little gem of information; information that could have saved us £800 and the effort of getting our property in tip-top saleable state.
Edited - to add that I was contacted about this review, and wasn't left with any more respect than I had to start with. So the house was left on the market when an offer was accepted from client 1 pending them being able to proceed, but they were not open to any other viewings. The offer had gone in just before our second viewing, and also spending out on purple bricks (who were very good). Allegedly this was also a benefit to us, not sure how?
At NO time were we contacted to be given any update or information on the sale of the property. It was only when I called in when the house was finally posted as 'SSTC' that we found out where things were.
We were not taken seriously as purchasers, and were just the back up - and we lost our £800 that we didn't need to spend. If we had been made aware of the facts at the time of our second viewing we would have walked away.
Excellent estate agents. John Bouwer and the Witney team are very professional and extremely helpful. Highly recommended.
A Google User
July 2015: After a fairly positive start. I had no viewings in around 10 weeks, no active contact from the member of staff, supposedly managing my sale, in almost 10 weeks. Requested call backs hit and miss & they think they were offering good service! Lack of enthusiasm I'm afraid.
Very helpful staff with wonderful customer service as a letting agent. Oliver James Witney act in the best interests of both owners and tenants. Highly recommended.
(Witney branch) 3 viewings in 8 months. Leaving the property vacant and me without rent for 6 months. Asking for 75% increase in commission if we had a 2nd agent "working for us". Switched estate agents and had 6 viewings in their 1st month even before internet listing as it is a good property.