Purchased a property through Martyn Cox earlier this year, they were very helpful, attentive and professional throughout the entire transaction. Would recommend to anyone looking to buy/sell property in Witney!
17th Dec 2021 (5 weeks ago)
So disappointing - such bad service! Snap shot from the email to them...
At the outset we were underestimated as potential buyers of the property.
We now understand that just after we visited the property, the vendor removed the house from sale, having accepted an offer from other buyers. It was at that point that we were rushing to get our house on the market, as you well knew. Nobody from your organisation saw fit to give us that little gem of information; information that could have saved us £800 and the effort of getting our property in tip-top saleable state.
Edited - to add that I was contacted about this review, and wasn't left with any more respect than I had to start with. So the house was left on the market when an offer was accepted from client 1 pending them being able to proceed, but they were not open to any other viewings. The offer had gone in just before our second viewing, and also spending out on purple bricks (who were very good). Allegedly this was also a benefit to us, not sure how?
At NO time were we contacted to be given any update or information on the sale of the property. It was only when I called in when the house was finally posted as 'SSTC' that we found out where things were.
We were not taken seriously as purchasers, and were just the back up - and we lost our £800 that we didn't need to spend. If we had been made aware of the facts at the time of our second viewing we would have walked away.
26th Mar 2018 (3 years ago)