Are Abbotts Countrywide - Taverham Right For You?

I would like to a say a big thank you to Susan, Bethany and Danny at Abbott's Taverham office along with their colleagues at Hellesdon office for all the hard work they put in to help find a buyer for our house and kept the sales "chain" together.
Susan the branch manager was always helpful and had an eye for details along with keeping on top of everything.
Bethany was also extremely helpful all the time, with a friendly smile while being professional at all times.
Danny the area manager always had time for you to answer any questions.

So Thank you from Ian and Julie.

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We want to express a BIG thank you to Susan Dwen (sales negotiator) and Bethany (viewings) for getting us through the process of selling our house. From start to finish the team has been helpful and supportive.
As a positive minded person I felt sure, at the beginning of the process, that everything would flow smoothly and easily, unfortunately this wasn’t the case. Five months down the road Susan’s proactive approach has kept everyone in the chain reasonably happy and has kept the process flowing. I am happy to say we are now looking forward to living in our new home.

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A long and emotional process made easier thanks to Abbots. Staff incredibly helpful and welcoming even when we were getting frustrated with things. Susan was by our side the whole journey and we felt she was as involved as we were and it wasn't even her house. Very professional throughout and always available when needed. Thanks to Shane also for arranging our mortgage not once but twice once it had expired. The second application was completed within a few days allowing a quick exchange. Thanks again Abbots, can't wait to move into our house.

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I cannot praise the staff enough. Through the whole process of selling my uncles bungalow after he died, Susan Dwen has been a godsend. So much so that I’ve chosen Countrywide to buy my new property 165 miles away. Whenever you contact Abbots, you get a call or an email back. You don’t wait days in a void wondering what’s going on. Susan is always cheerful and has given me advice on all aspects of buying and selling, even down to answering some pretty obvious questions when I’ve been totally confused. Totally reliable, totally commented, and totally transparent in all their dealings with you, you are in safe hands. And, as in my case, if you need to leave everything up to them because you are miles away you have total peace of mind. I have referred to Susan as my genius, because she knows everything. She does know EVERYTHING. Thank you all for getting me through this quickly and painlessly.
Because of the fantastic service I received, I used their mortgage advisor Shane who was absolutely FANTASTIC, and got me a brilliant deal all online and over the phone.

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Absolutely incredible service. Nothing was too much trouble for Susan Dwen who kept me completely informed every step of the way, and made sure everything happened on time, with minimum stress. Can’t recommend Susan, Danny and the team highly enough. Will certainly be my ‘go to’ estate agent from now on.

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Shane was great, clear and well considered advice, and kept me posted throughout the purchase. Any problems - he was in touch straight away to get them sorted. Many Thanks!

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I highly recommend Abbott’s, Susan Dwen and her team have been a godsend. Extremely friendly, helpful, knowledgeable, always cheerful and going above and beyond. They have always kept me updated and were proactive in all aspects of my sale and purchase . Thank you all ????

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We have been very pleased with our vendor’s estate agent’s support, with our purchase. Without Susan Dwen’s persistence and regular communication with all links in the sale chain, I believe we may have lost our purchase. She was proactive rather than reactive, making timely interventions, which could not have been said of some participants from other agencies, within the chain. With grateful thanks.

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Very helpful, good professional service. Staff were friendly too. Useful location as well!

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Kelly the Manager and her team are not only highly professional, but kind, thoughtful and caring too. My mother had died and I had time-wasters buying her property who pulled out last minute. In desperation I went with two agencies (big mistake), but Kelly, Ellie and the lads did everything they could to find a new buyer promptly and actually found someone who loves the property and is very happy there. They are a very nice group of people.

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