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  1. Home
  2. Romans - Fleet
Romans - Fleet Logo

Romans - Fleet

Opens tomorrow at 8:30am
257 Fleet Rd, Fleet, GU51 3QW
Whether you’re moving home or purchasing an investment property, our local estate and letting agents in Fleet can offer you expert advice about the property market in Fleet, Church Crookham, Dogmersfield, Winchfield, Hook and Hartley Wintney. The letting and estate agents in Fleet is open as usual and our local experts are available to help with all your property needs, we’re operating to COVID-19 social distancing guidelines including offering virtual valuations and viewings. Our Fleet estate agents have been working in the area since 1997 so we know the local housing market inside out. Plus, as an established agency we have access to thousands of buyers and tenants, helping you get the right price for your property quickly. To ensure your next move is as smooth as it can be, we can help you every step of the way, with your mortgage, conveyancing, and even your property survey.

Opening hours

  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 5:30pm
  • Saturday 9:00am - 1:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos

Romans - Fleet Reviews (158)

Have you used this agent?
  1. 84% 5/5 Stars
    84%
  2. 4% 4/5 Stars
    4%
  3. 1% 3/5 Stars
    1%
  4. 3% 2/5 Stars
    3%
  5. 9% 1/5 Stars
    9%
All (158)
Seller (48)
Buyer (20)
Landlord (11)
Tenant (33)
General (46)

S Taylor

5/5 Stars
Many thanks to Matt White and the team at Romans Fleet for a quick sale, and for dealing with all matters in a friendly and efficient way.... Read more
Seller
24th Oct 2024 (17 weeks ago)

J B

5/5 Stars
We had the pleasure of working with Jarred on our purchase, and despite being in an impossible situation we were put in due to our seller, Jarred helped us through the tough time, by being very proactive and trying everything in his power to get the our purchase over the line. Thank you... Read more
Buyer
24th Oct 2024 (17 weeks ago)

C Chapman

5/5 Stars
We had the pleasure of working with Jarred on our house sale and purchase and found that he was extremely proactive, responsive and professional throughout. In what can be a very stressful time he always took a practical and relaxed approach to help resolve any issues and assist where he could. I found his service incredible and have recommended him to family members who are also thinking of buying/selling. Thanks again for all your help! ????... Read more
Seller
21st Sep 2024 (21 weeks ago)

E Hopkins

5/5 Stars
I highly recommend Romans - From my initial meeting to the final handover of keys, Nick was professional, attentive, and proactive, he worked hard to find the perfect property for me and found exactly what I wanted, and such a short time frame!... Read more
Buyer
1st Aug 2024 (6 mo. ago)

A Selwyn

5/5 Stars
We have had a really good experience with Romans even though the market wasn't in our favour. Grace and Eleanor both worked super hard to get people through the door and excited about the property. Grace is super determined and very encouraging. If we do have another try with Romans in the future I'll be asking to work with her again.... Read more
Seller
3rd Jun 2024 (8 mo. ago)

S Hammond

5/5 Stars
We dealt with Grace for both viewings on the house we offered on, and for subsequent enquiries with the vendor etc and she couldn’t have been more helpful. She’s kept me updated with everything, is super responsive and is lovely to speak to. Just got to hope the mortgage company valuation goes well now ????... Read more
Buyer
13th May 2024 (9 mo. ago)

K Guarda

1/5 Stars
AVOID!!! Awful experience, at vantage house in hook. Romans promised us many things before we went there as the place is falling appart we asked for the windows mould to be sorted along with the walls. My partner had a huge allergic reaction as the did not deep clean after us requesting this as a cat had lived in there prior. I have multiple photos from other residents with damp walls, mould ect an elevator that has not worked for a few years. We had to contact the council when living there which they agreed it was unlivable. They have upped there prices. They never gave a thought or care for peoples health, it was always a money issue. Completely rude and once your in a contract with them they happily break the tenancy rules but will argue their way through you ending the contract due to this. The companys a massive fraud. All images on right move are not up to date the place does not look like the photos because if they actually took photos that were up to date no one would put an offer, romans by far gives you the worst customer experience they need to be shut down. I will never return to them again.... Read more
Tenant
5th May 2024 (9 mo. ago)

Nicola

5/5 Stars
We are currently in the process of purchasing a property through Romans. Grace Nothnagel has been super efficient in dealing with the whole process, always able to take our calls and ensuring a smooth negotiation process. We look forward to working with her through to completion!... Read more
Buyer
15th Apr 2024 (10 mo. ago)

T White

2/5 Stars
On taking us on for sale after a estate agent let us down .romans visited us with lots of good words and how they had so many people interested .untill they took on then no contact told us to drop price twice then sold board put up as sold buyer. Dropped Out .board left up as sold for 3 weeks then no review of customer visits then arrogant when we pulled out with threats if we sold to anyone who wished to buy ( no chance of that ) oh told pulled all out of advertising in shop front passing bye every week ever once saw pics in window.a great thing to know what there like great news now not with them .... Read more
Seller
5th Apr 2024 (10 mo. ago)

R Collins

5/5 Stars
Grace, who’s been our estate agent, is easily contactable, efficient and kind. It means a lot to have someone who is there to answer any questions and understand your position. I’ve told many people how impressed I’ve been with Romans and that’s all because of Grace.... Read more
25th Mar 2024 (10 mo. ago)

A Prabhu

5/5 Stars
It's been 1.5 yrs association with Romans as a tenant. Jacqueline is my contact and all the services are addressed with perfection and timely. I am very happy with services by Jacqueline as well as Romans at Fleet.... Read more
Tenant
1st Mar 2024 (11 mo. ago)

J Flower

5/5 Stars
I would strongly recommend Romans Estate Agents in Fleet. They were extremely professional in booking and organising the viewings efficiently and were quick to feedback from potential buyers. Matt White (Branch Manager) kept us fully informed of progress, throughout the sale of our house. We can not thank him enough.... Read more
Seller
8th Feb 2024 (1 year ago)

J Hayter

5/5 Stars
Nick Smith at Romans has been nothing short of fantastic with his customer service. He has put up with my daft questions with patience and done as much as he can to accommodate my family's needs within our budget. He is flexible in his approach and very solution-driven. Thank you Nick for holding our hand through our first time renting in the UK. I am so incredibly grateful for such a positive experience.... Read more
Tenant
2nd Feb 2024 (1 year ago)

A I

5/5 Stars
Thank you Nick and Rebecca for going above and beyond in assisting us with finding a property to rent.... Read more
Tenant
5th Dec 2023 (1 year ago)

C Heerden

5/5 Stars
Overall great experience. If you are lucky enough to have Nick as your agent, I can tell you that you will be in very good hands. Nick kept us in the loop throughout the process and displayed professional etiquette at all times. Thank you Nick for a great customer experience at Roman's.... Read more
3rd Dec 2023 (1 year ago)

Andrea

5/5 Stars
A big big thank you to Rebecca and Nick for all the help and effort they put in with our application. It was challenging yet they still managed to do everything perfectly and they’re amazing people. I definitely recommend these guys because they’re the best and they’ll help you out. Thank you again guys for all the help!! ????... Read more
3rd Dec 2023 (1 year ago)

S L

5/5 Stars
Thank you Nick and Rebecca for helping us find a property to rent. You helped us so much.... Read more
Tenant
3rd Dec 2023 (1 year ago)

E Everett

5/5 Stars
I wouldn't hesitate to use Romans again for selling a property. I have had much experience of estate agents recently, but Romans stood out because of their professionalism, friendliness and their approachability. I felt they really cared, and for me that was really vital. Thank you so much Jarred and Eleanor!! ????... Read more
Seller
22nd Sep 2023 (1 year ago)

A allen

5/5 Stars
I have been with a few different agency in the area but Romans I can’t fault, nick has been amazing with the move and helped with everything. I would 100% rent through them again... Read more
Tenant
11th Aug 2023 (1 year ago)

M Houghton

5/5 Stars
I used Romans in Fleet to find a property to rent, they were immediately helpful in finding me a place that suited my budget and requirements. Throughout all stages of the process Nick assisted with any queries and provided such a good service it made the whole thing so much less stressful. I dealt with several members of staff throughout the process who were all polite and helpful. I would definitely use romans again after this but in particular I would like to praise Nick who helped me with so many elements of my move, even when it wasn’t related to his department.... Read more
Tenant
7th Aug 2023 (1 year ago)

R Murray

5/5 Stars
Selling a house can be a stressful time with difficult issues to manage along the way. Once I appointed Romans at Fleet, Eleanor Coles became my contact. Eleanor has a no frills approach to making things happen and on time. Eleanor kept me up to date with progress from start to finish. I can't think of anything Eleanor could have done to make the process better.... Read more
Seller
14th Jul 2023 (1 year ago)

A richards

5/5 Stars
I had the pleasure of meeting Jarred McCabe at my fathers property. Jarred filled myself and my son with confidence. A truly professional and charismatic chap. Thanks Jarred and good luck in Fleet.... Read more
4th Jul 2023 (1 year ago)

S Parker

5/5 Stars
I have had the pleasure of renting out properties with Romans for many years, and recently in buying a property with them. During this time I’ve always been thoroughly impressed by their staff and their level of customer service and support. I would recommend Romans to anyone wishing to rent out or sell their property. I’ve been particularly impressed by Debra Barman, Senior Property Manager who continues to deliver. She has great attention to detail and is quick to respond to any questions/issues I have, thus giving me the feeling she is on top of her game. I have the utmost confidence in her abilities to effectively manage my properties, and she often goes above and beyond to help support me. I’d also like to thank Deborah Grierson, Senior Letting Consultant for her continued support and professionalism. Both are a pleasure to deal with. Keep up the great work.... Read more
Landlord
20th Jun 2023 (1 year ago)

O quinn

5/5 Stars
Amazing service from this branch. Nick was so helpful with my move, would highly recommend!... Read more
14th Jun 2023 (1 year ago)

H Silva

5/5 Stars
We have been tenants through Romans for 7+ years now and have had a few property managers. Our current property manager, Jacqueline Miles-Miller, is outstanding! She is responsive, deals with any issues immediately and in a friendly manner. She provides an excellent level of customer service. We feel we are in good hands and that we have a voice!... Read more
Tenant
17th May 2023 (1 year ago)

S cooper

5/5 Stars
I would just like to thank Eleanor Coles and her team for their fantastic work in selling our house recently. Very professional and clearly she is a great asset to Romans.... Read more
Seller
25th Apr 2023 (1 year ago)

C imani

5/5 Stars
I was really impressed by the professional and efficient service by Romans in Fleet. The repairs had been outstanding for a while and since Jacqueline Miles- Miller became my property manager, she got the repairs done in a very timely manner. She kept me informed step by step on the progress and replied promptly to my emails. Well done! Jacqueline and all the Romans Fleet staff.... Read more
Landlord
3rd Apr 2023 (1 year ago)

M Phillips

5/5 Stars
Great service from Eleanor in selling my property, thank you!... Read more
Seller
11th Mar 2023 (1 year ago)

R Klasi

5/5 Stars
Our property manager Aston B. is amazing! We prefer to be contacted by email, super fast communication and problem solving! Top customer service!... Read more
19th Nov 2022 (2 years ago)

L Williams

5/5 Stars
Fantastic estate agency. Eleanor was honest, friendly and reliable throughout the process from listing to exchange and completion. Brilliant communication and made the whole process easier. Thank you so much for all of your support. I will definitely use Romans again!... Read more
Seller
15th Nov 2022 (2 years ago)

K_96

1/5 Stars
Avoid this estate agents at all costs. They messed up around for weeks. Sarah, one of the agents, was completely incompetent. For one viewing, we took time to travel to the property only to arrive and have to call her to be told the viewing is cancelled. We were then told our details on the system were matched to another client...after we had already registered and communicated via email and phone. For our second viewing Sarah told us REPEATEDLY the property is fully pet friendly and the landlord is happy with pets. She told us to pay a deposit and send over identification. After this I continued to email Sarah for about a week to get that information in writing to confirm - which she ignored everytime..I only got a response after CC'ing the whole of Roman's Fleet in the email. Then to be emailed by the manager to say Sarah is conveniently on holiday and made a mistake, and we wouldn't be able to have our dog at the property. After already paying a deposit! Not sure how you can go about asking someone to pay for a deposit without speaking to the landlord first! If I hadn't pressed to get the confirmation in writing and we had moved in, I wonder what they would have done then?... Read more
Tenant
12th Nov 2022 (2 years ago)

I CPD

5/5 Stars
We rented a property through Romans in Fleet. We found the staff to be extremely pleasant to deal with, especially Debbie. We also had dealings with Aston Busby a Senior Property Manager at Romans. Aston was also extremely pleasant to deal with, always replied to our correspondence on a timely basis and although had empathy with our situation, was thoroughly professional throughout! I cannot recommend Romans Property and Lettings department highly enough!... Read more
Tenant
8th Nov 2022 (2 years ago)

NoName

5/5 Stars
Had my tenancy with romans for a while and definitely recommend. Aston Busby and Jodie Leeds were very helpful with any queries I had and they have my praise.... Read more
Tenant
29th Oct 2022 (2 years ago)

A Yuseinov

5/5 Stars
Sarah and Laura was brilliant in every step of the way. Very quick response to Email and call’s. When we made little mistakes with filling in online forms laura was quick to help and advise. In my opinion she went above and beyond her responsibilities. Highly recommended.... Read more
4th Oct 2022 (2 years ago)

E Christie

5/5 Stars
Property inspection - We had a property inspection from Jo today. She was great, really chatty and friendly and brightened both of our days. She got the job done with a smile and a laugh. Thanks Jo!... Read more
Tenant
24th Aug 2022 (2 years ago)

N Jamal

4/5 Stars
Molly greenfield and jasmine are very helpful... Read more
11th Aug 2022 (2 years ago)

T Sime

5/5 Stars
Ashton has always been extremely helpful. Responds efficiently and always there to support me where needed. Thank you!... Read more
29th Jul 2022 (2 years ago)

P Austin

5/5 Stars
I have felt compelled to write this review as I am really impressed at how this estate agents, and especially Andy McElliott the manager, has handled the sale of my family home. We shopped around and had three agents round but he has exceeded any expectations and I'm really pleased we picked Andy. Andy found us a buyer even before we had the house put onto rightmove and dealing with him was always a pleasure. This branch of Romans is tip top- they are a really efficient estate agents with personable staff. Update July 2022 I have Romans in Fleet looking after a property I rent out. I would like to mention how the staff there have really helped me. I have Debra Barman who has supported me with maintenance issues and the Lettings team - Molly Greenfield who personally looked after sorting out the new tenants contract, as well as Jasmine, Debra Grieson and Jodie Lees. Top team.... Read more
Seller
28th Jul 2022 (2 years ago)

S Weston

5/5 Stars
Five star service from Joe, Eleanor and the team at Romans - keep up the hard work. Sold a three bedroom house for us locally and got us a good price.... Read more
Seller
26th Jul 2022 (2 years ago)

A K

5/5 Stars
I have dealt with Romans for a number of years. I have had some issues in the past with lack of continuity in respect of dealing with tenancy queries and delays in response to questions. Most recently I have been liasing with Lorraine who has been the total opposite. She has responded promptly to queries and got back to me with any information I have requested in a thorough, knowledgeable and helpful manner. Lorraine is an asset to the Fleet team and I am grateful to have her as my Property Manager. 14/7/22 Just thought I would add a more recent comment to the above. Since a change in tenancy 6 months ago I have been dealing with Aston, like Lorraine she has been helpful and responded to any emails in a timely manner. Any questions have been looked into and answered as required. Thank you Aston.... Read more
Landlord
14th Jul 2022 (2 years ago)

T Hamer

5/5 Stars
I moved in a couple of months ago and Romans have been great. Particular shout out to Debbie Grierson and Aston Busby who can’t do enough to help. Excellent customer service.... Read more
Tenant
13th Jul 2022 (2 years ago)

H swinton

5/5 Stars
We had a inspection visit from Jo Hunt and she was amazing. Very respectful and gave me a good tip on limescale.... Read more
28th Jun 2022 (2 years ago)

L Dowell

5/5 Stars
What a lovely lady came to do my property inspection today! I opened the door to be greeted with a lovely warm smile from Jo Hunt. Jo was so personable and friendly. It's great to have someone who speaks to you and you can warm to. Romans are very lucky to have her. Thank you Jo very much and for your lovely comments. Look forward to seeing you next time ????xxx... Read more
16th Jun 2022 (2 years ago)

C E

5/5 Stars
I just moved in (well, I say 'just', 3 months ago!) and have to say, Romans have been amazing! Helena, Jodie, Lisa have all been wonderful, and I particularly appreciated the welcome card and little gift that was waiting for me when I moved in. Such a thoughtful gesture. Debra has been great with dealing with any property related questions/queries I've had and Jo Hunt who did the property inspection is an absolute delight! Not quite knowing what to expect, I was a bit nervous but she was so friendly, personable and warm but professional as well, it was actually a lovely experience! All in all, I've had nothing but a great service from Romans and would definitely recommend them.... Read more
Tenant
20th May 2022 (2 years ago)

N ripple

5/5 Stars
We recently moved to our new home in Fleet, and can definitely say that we are glad it was Romans handling the sale. As we had to come from Canterbury, without a car, Matt kindly met us at the station and drove us back and forth, on four occasions. Once, at a particularly busy time, he even rose from his sick bed especially to meet us - this is what I would describe as dedication "above and beyond the call of duty". Both he and Amy couldn't have been kinder, nor more friendly: answering all our questions clearly, concisely and punctually; dealing and liaising with all concerned in order to smooth our path and bring the relocation to a satisfactory conclusion. Once in, they showed us how everything worked, offering advice on local facilities and transport - in short, nothing was too much trouble.. Gratefully Nigel and Eden... Read more
Buyer
18th May 2022 (2 years ago)

J Hearson

5/5 Stars
Thanks to Molly the whole process of re letting went quickly and smoothly Many thanks Jon Hearson... Read more
Landlord
6th May 2022 (2 years ago)

J Lloyd

5/5 Stars
We had the best experience moving with Romans! - We had no issues with the main contacts! We were moved in with so easily and stress free. Highly recommend Both Rebecca Rowley and Helena Thornton. Who both helped us with the move. We are so happy with our new home! :) Thankyou Romans and also thankyou for the welcome package!... Read more
Tenant
26th Apr 2022 (2 years ago)

H Dickinson

5/5 Stars
We are using Romans Fleet to buy our first house. Dan and Natalie have been extremely helpful and responsive to any inquiries that we have had, and as first timers and being new to the process they have been really great. Nothing is too much trouble would absolutely reccomend!... Read more
Buyer
26th Apr 2022 (2 years ago)

L Ransley

5/5 Stars
Very happy with the sales team in Fleet. In Particular, Dan. I really appreciated that he was always available to take my calls and give me advice when needed and kept me updated throughout.... Read more
Seller
22nd Apr 2022 (2 years ago)

L cory

5/5 Stars
I would just like to say what a lovely property visit I’ve just had with Jo Hunts from the Fleet branch. She was so friendly and helpful, she gave me some great tips for things I wasn’t sure about around the house, and was in general just such a lovely person. If I could give her 6 stars I would! Couldn’t recommend her highly enough.... Read more
22nd Apr 2022 (2 years ago)

S Mitchell

5/5 Stars
Dan and Eleanor were really good from start to finish and kept me informed throughly. Happy to recommend... Read more
13th Apr 2022 (2 years ago)

K Vitanova

5/5 Stars
Just had a property visit by Jo Hunt, such a lovely, friendly and helpful lady, a true credit to Romans!... Read more
7th Apr 2022 (2 years ago)

S Dacre

5/5 Stars
Jo Hunt from the Romans Fleet branch recently came to our rented flat for a home inspection. She was very friendly, warm and made us feel at ease as she took pictures of our home. I’d highly recommend Jo as a home inspector ??... Read more
Tenant
7th Apr 2022 (2 years ago)

J Newman

5/5 Stars
We recently had a property check which was carried out by Aston Busby. I was off work at the time as I had been rather poorly and Aston was very considerate when doing the inspection, checking that I was okay. I would be very happy with her doing the inspection any time.... Read more
Tenant
6th Apr 2022 (2 years ago)

Graham

5/5 Stars
Great from both a lettings and sales perspective. We have been very happy with Romans for the last 8 years... Read more
5th Apr 2022 (2 years ago)

A Gholizadeh

5/5 Stars
Dan the state agent at Romans is a well professional and always helpful. I appreciate his support and definitely recommend his service.... Read more
5th Apr 2022 (2 years ago)

K Marshall

5/5 Stars
Selling my property with these guys, very helpful and they are definitely getting people through the door!... Read more
Seller
30th Mar 2022 (2 years ago)

P Hayhurst

4/5 Stars
Hi since Aston Busby has taken over the management of my rental property I have been very impressed that a number of issues have now been resolved Fantastic stuff. Long may it continue.... Read more
Landlord
29th Mar 2022 (2 years ago)

S Standen

1/5 Stars
House sold for £110,000 less than we were pressured to list at. Did not feel they had our best interests as sellers at heart.... Read more
Seller
25th Mar 2022 (2 years ago)

J Izaguirre

5/5 Stars
I have rented a flat through Romans for over two years and have always found them to be very helpful and efficient. This was recently exemplified by Aston, from the Fleet branch who was very helpful in sorting out a problem for me. Thank you Aston!... Read more
Tenant
22nd Mar 2022 (2 years ago)

J Mc

5/5 Stars
I just want say it was a great pleasure dealing with romans ( fleet letting agency ) My agent was jasmine beard, she was very professional dealing with any queries I had, she made this experience run very smoothly and in such a professional manner! So thank you jasmine and to your team....... Read more
Landlord
16th Mar 2022 (2 years ago)

A M

5/5 Stars
I am leaving a review for Dan Fleming very nice guy , extremely helpful, diamond bloke , I will recommend him to all my family & friends , keep up the good work Dan. Andrew Masih & jyotsna kupekar.... Read more
2nd Mar 2022 (2 years ago)

S Wainwright

5/5 Stars
Aston Busby has just taken over as my property manager at the Fleet branch. It’s been a welcome initiative as he is fast and responsive to tenant issues as well as being communicative with me as the landlord. Great service from him.... Read more
Landlord
2nd Mar 2022 (2 years ago)

Y YANEV

5/5 Stars
We've been renting with Romans for more than 5 years and Fleet branch has always been responsive and easy to communicate to. Any issues with the property were quickly dealt with. Our property manager - Debra Barman has been great, very supportive and always eager to help.... Read more
Tenant
21st Feb 2022 (2 years ago)

M sorrentino

5/5 Stars
Aston (property manager) has been very helpful, assisting us getting maintenance works done in a short time. Prime job!... Read more
21st Feb 2022 (2 years ago)

J A

5/5 Stars
Our purchase has been very smooth, thanks to great communication from Daniel Fleming.... Read more
Buyer
18th Feb 2022 (2 years ago)

A Coleman

5/5 Stars
Very helpful from beginning to end. Went above and beyond to get me into the property given my personal circumstances. Made the whole process very easy. Thanks again... Read more
9th Feb 2022 (3 years ago)

P Swain

5/5 Stars
Great service from Romans, Dan Fleming has been very helpful with our purchase - I highly recommend them! ?????... Read more
Buyer
9th Feb 2022 (3 years ago)

Anonymous Tenant

1/5 Stars
Currently living in a flat let out by them. Where my neighbour who is also their tenant: stole my bike, broke down my door, threatened to cut me and wrote deadman on my door. They've done nothing to help since this all started in August. Even though Dale Carter (ex-convict) is a menace to others on the road they refuse to get CCTV for their tenants safety. Avoid at all costs.... Read more
Tenant
30th Jan 2022 (3 years ago)

K Norton

5/5 Stars
I have found Daisy Brown, Daniel Fleming and all the sales team very helpful and patient with me in my sales process - I highly recommend Romans. Kate Norton... Read more
Seller
21st Jan 2022 (3 years ago)

T Francis

5/5 Stars
I have just moved into my Flat and the team was very helpful and responsive to my emails. Laura who help at the first stage was professional and good with communication and Molly from the head office was good with the onboarding process. Highly recommend Romans Fleet.... Read more
Tenant
20th Dec 2021 (3 years ago)

S Clacey

1/5 Stars
There seems to be a complete lack of care for their tenants and their wellbeing. I am now on day 16 without heating in my property, the hot water only getting sorted on day 15. I have asked Romans countless times what they do to provide support for tenants during these times (particularly as it has gotten so cold it has snowed) and I never get a response to my questions. No one from Romans has offered to lend me any temporary heating and no temporary solutions, I've been left to get on with it. I hasten to add this is the third time since taking tenancy of the property in February this year that I have been left without heating or hot water. It's just appalling.... Read more
Tenant
7th Dec 2021 (3 years ago)

j_pathe

4/5 Stars
Hi. Just wanted to put on record my gratitude to Eleanor Coles and the Romans team for getting the Sale over the finishing line. Points of note were Eleanor's always can do attitude and her always available for queries, with rapid response if my calls went to voicemail. Again many thanks for the service provided.... Read more
Seller
22nd Nov 2021 (3 years ago)

D Nowack

2/5 Stars
They tried! If you want transparency, go elsewhere. Even the photos used were totally different to reality. Photoshop overworked! The worst part was that the criteria requested to satisfy the rental agreement kept changing. When the requirements were reached, they then moved again, and again. Went elsewhere in the end.... Read more
Tenant
20th Nov 2021 (3 years ago)

L Elliott

5/5 Stars
Eleanor and Daisy at the Fleet branch were fantastic during the purchase of our new home. They went above and beyond to help push everything through. We were so grateful for their assistance and no ask was too big! They were polite, responsive and professional! Thank you so much!... Read more
Buyer
15th Nov 2021 (3 years ago)

B ashby

5/5 Stars
From the first meeting with Joe, through to the hard work put in by Dan and Eleanor, Romans have been first class. Within the space of 3-4 weeks they averaged 5-6 viewings per week. This was compared to 0 via purple bricks. This really goes to show how great the team work on your behalf and actively pinpoint prospective buyers. Very happy with their professionalism and nothing was ever too much effort. Thank you all... Read more
Seller
10th Nov 2021 (3 years ago)

S Kumar

5/5 Stars
They have good number of properties for let in fleet.... Read more
16th Oct 2021 (3 years ago)

C G

2/5 Stars
The branch staff were great at the start of our sale - regular communication and helpful - and the two star review is no reflection on them. However, we were disappointed in the service in the end, once we had received an offer and were passed to the move management team. We weren't even notified when our sale had been completed! The only reason we found out was because our buyer contacted us directly to ask for the entry code to the block of flats (which I had already reminded the team to pass on). We had a very poor experience with our Move Manager who was often rude (not just to us but also to our buyer and onward purchase team who commented on her attitude). Our buyer was also so frustrated with the service that he turned up to our home to try and resolve issues directly. This is not acceptable that our buyer felt the need to do that as it should have all been managed smoothly by the Move Manager. It's a shame as the branch team were supportive but the experience was tainted by the above situations.... Read more
Seller
24th Aug 2021 (3 years ago)

L Jupe

5/5 Stars
No wonder why they have two Laura working with Romans in Fleet. I was lucky enough to have them both helping me out with My Home To Be. "The very hard work, dedicated to helping people to find a nice place to live" After so many agencies and disappointment, I contacted Romans that were happy to help me straight away. They were helping me from booking a last-minute viewing till the very end of my process. Thanks to them I am now happy and satisfied in my new place. After so many agencies and disappointment, I contacted Romans that were happy to help me straight away. They were helping me from booking a last-minute viewing till the very end of my process. Thanks to them I am now happy and satisfied in my new place. Thank you so much for your dedication.... Read more
19th Aug 2021 (3 years ago)

K Mastalerz

1/5 Stars
Not the best experience... Read more
7th Aug 2021 (3 years ago)

M Laing

5/5 Stars
I am a current tenant through Romans in Fleet and Jodie and her team have been amazing! I dealt with a few other agents in the area but Romans are by far the most professional and they really care about their tenants! From securing the property to 6 months later ; the service has been fantastic. The move in box was a lovely gesture too! Would 100% recommend !... Read more
Tenant
27th Jun 2021 (3 years ago)

D Tomar

5/5 Stars
Helpful to choose a suitable property... Read more
24th Jun 2021 (3 years ago)

L M

5/5 Stars
Thank you to Amy Meades for being helpful and always prompt in responding to emails. Great service.... Read more
9th Jun 2021 (3 years ago)

P V

5/5 Stars
Fantastic agency, have used them for letting two properties and they are a slick and professional operation, totally across all the compliance requirements on a landlord. Jodi who runs letting is delightful, professional on highly knowledgeable.... Read more
Landlord
8th Jun 2021 (3 years ago)

N Lord

5/5 Stars
I'm currently in the middle of a sale, and Alfie Cauldwell has been amazing. From his initial visit for the valuation, he has been professional, courteous and responsive. My initial buyer pulled out of the sale, and within two days I had another buyer at a higher price. Alfie always responds immediately and nothing is too much trouble. Definitely recommend Alfie and Romans Fleet.... Read more
Seller
27th May 2021 (3 years ago)

Nick

5/5 Stars
We’ve used Romans for many years, as landlords, to manage our house in Fleet. They have always been on top of things and we’ve never had any issues that weren’t sorted out quickly and efficiently. Lorraine Phelps has been very helpful and responsive.... Read more
Landlord
25th May 2021 (3 years ago)

H Callaghan

1/5 Stars
Been a while since I used an estate agent. After my experience with a call to Romans in Fleet this year hope its a while again. Cocky, over confident and rude. Anyone can do what you do so dont make out you are special. Decided to use another agent or free ads. And in this climate you would think they would be nicer. Now they want me to call and discuss because no record of a Harry. You think Im gonna give a real name on the internet? Nice try trying to make out its a fake review.... Read more
12th May 2021 (3 years ago)

D Ashmole

5/5 Stars
I have just moved into my new home through Romans Fleet. I can’t praise them enough as from start to finish they were professional, friendly, helpful and went above and beyond to ensure everything was handled and organised to ensure my move went smoothly and without any hassle whatsoever. I am so happy in my new home and it really was relatively stress free and any questions or problems I was concerned about they delt with them quickly and nothing was too big or too small to handle. They made me feel very relaxed and took away all the stresses involved in moving. I would highly recommend Romans Fleet... Read more
Buyer
5th May 2021 (3 years ago)

A Andrews

5/5 Stars
Laura Burkett from Romans in Fleet has helped me massively during my tenancy with Romans and in the process of moving on. I find most estate agents ‘dump’ you at this stage but Laura has helped me with my references and made moving out much easier. Would highly recommend renting through Romans again after all her help!... Read more
Tenant
17th Mar 2021 (3 years ago)

M O'Donoghue

1/5 Stars
All I'll say is..... No comment!... Read more
10th Jan 2021 (4 years ago)

W Penrose

5/5 Stars
I have been working with Romans for about 2-3 months at this point and Laura Burkett from the lettings team in Fleet has been absolutely incredible. Laura listened to everything that I was asking for out of a property and did everything that she could in order to help me and I am blown away by the service that I have been provided with. Thank You Laura and Romans for all your help!... Read more
4th Nov 2020 (4 years ago)

S Zeidler

5/5 Stars
We received an outstanding service from Romans in Fleet. Buying a new home during a pandemic was no walk in the park and we received so much support and patience and encouragement during the whole process from everyone we were involved with. I want to say a special thank you to Amy Richards who was so supportive, caring, knowledgable and professional and always there for us when we had a question or concern. We have had a lot of bad experiences in the past with different estate agents and Amy has definitely rebuild our trust! Thank you!!... Read more
Buyer
31st Oct 2020 (4 years ago)

G Holder

5/5 Stars
Excellent communications. Very polite and knowledgeable staff... Read more
22nd Jul 2020 (4 years ago)

D Leiper

5/5 Stars
Thank you very much to Andy and his team for all their efforts in ensuring that we were able to complete our house sale during these challenging times. Selling a house in times like this can be stressful and frustrating but during the whole process, we found the team at Romans to have been very professional, efficient, responsive and reassuring and we were very happy with the service provided!... Read more
Seller
1st Jul 2020 (4 years ago)

D Sudding

5/5 Stars
Jodie has made a great effort during these difficult "Covid19 " times to assist one tenant to vacate and new tenants to happily move in. Her support and attention to the task has been much appreciated. Thankyou Romans.... Read more
Landlord
9th Jun 2020 (4 years ago)

L Clarke

5/5 Stars
So pleased with the service I received from Romans and their Lettings office. Moving house during a global pandemic was incredibly stressful, but the Lettings team have continued to be highly professional, friendly and helpful. I really recommend them for anyone looking to rent in the Fleet area.... Read more
Tenant
9th Jun 2020 (4 years ago)

H Weiss

5/5 Stars
Everything is really great, just would like an easier way to get in touch by phone.... Read more
9th Jun 2020 (4 years ago)

A Gilley

1/5 Stars
Slimy sneaky estate agents who find it appropriate to shout down the phone at you once you explain that during a global pandemic you are finding it difficult to move out. Please please do not use !... Read more
Tenant
5th Jun 2020 (4 years ago)

C Carol

5/5 Stars
Just put my home on the market with Andy residential sales manager, Andy is polite really a honest guy, I would recommend Andy from Romans in Fleet. Treated me with respect and honesty.... Read more
Seller
27th Feb 2020 (4 years ago)

B Wedemalm

1/5 Stars
I have problem with the communication. For example today it’s the 4/2 and I still have not received rent for January and still have not received any information about it! I call ?leave messages but no one respond back.Through email I’m told that someone will get back to me..no one does. I’m paying a fee every month to Romans and expect to receive something for it!... Read more
Landlord
4th Feb 2020 (5 years ago)

K Mist

5/5 Stars
We would like to say a big thank you to Romans of Fleet especially Andy, Matt and Alison. We were selling our house after living in it for 28 years. Nothing has been to much trouble for the Romans team if we ever had any questions or queries it was dealt with promptly, honestly and professionally but always sensitive to our attachment to the house. From the start when Andy came round to value the house he was so understanding (both times as we had put it on the market with them 2 years ago and took it off as we changed our minds about selling). They have all gone above and beyond to support our sale. Matt has always been at the end of the phone to help in anyway he can which was a great comfort as we were out of touch in buying and selling properties. Right up to Alison our dedicated move manager trying to get the contracts exchanged (which was quite a challenge) and finally to the phone call from all three of them to congratulate us on the exchange and to say that they were still there if we needed and help and advice. I would recommend Romans Fleet to anyone who is buying or selling a house in the area. We will certainly be using them again if we ever move, maybe in another 28 years!... Read more
Seller
31st Jan 2020 (5 years ago)

N santoni

5/5 Stars
I had Lori as my property manager and throughout whole process and been super supportive,... Read more
16th Jan 2020 (5 years ago)

D Sullivan

4/5 Stars
Having moved into a brand new flat just before Christmas I was bound to encounter some teething problems. All of them have now been resolved and this is mainly thanks to Jodie Lees. She regularly went above and beyond to help not just myself but the other tenants that are also moving into the flats. Not everything has been smooth but if you go with Romans and have Jodie helping then you are in very good hands.... Read more
Tenant
13th Jan 2020 (5 years ago)

J Menzies

5/5 Stars
Experience with Romans was smooth, any time we wanted questions answered they were quick to reply. Matt was very helpful and any time we needed anything or wanted to view our house he was always available!... Read more
13th Jan 2020 (5 years ago)

M Harvey

5/5 Stars
I would like to say a HUGE thank you to Andy, and the team for their tenacity, patience, and professionalism. After what can only be described as a terrible time with potential buyers pulling out (on more than one occasion), Brexit snapping at our heels, and a general malaise in the market, the team were great. WE GOT THERE!! I cannot thank you enough - this allows us to get on with our lives at last! - A genuine heartfelt thank you guys - have a great Christmas!!... Read more
Seller
15th Dec 2019 (5 years ago)

M Griffiths

5/5 Stars
Just exchanged contracts on a purchase with the team at Romans in Fleet. We had originally declined to view the house with another agent due to the poor quality photography. With some 'persistence' from the team at Romans, we agreed to look at the house that they felt was right for us. As soon as we walked through the door, we immediately knew it was the one. The transaction has been an absolute breeze and nothing has been too much trouble. A massive thank you to Andy, Amy, Matt, Alison and everyone else at Romans.... Read more
Buyer
11th Dec 2019 (5 years ago)

S Nash

4/5 Stars
Renewal of our lease, quick and efficient.... Read more
Tenant
11th Dec 2019 (5 years ago)

K Parsons

5/5 Stars
We had a number of agents round to value our property but Andy's attention to detail, market research and selling strategy impressed us most. We found the whole process of putting our house on the market professional and efficient. The sales team came over beforehand to get to know our house , the brochure and pictures were great and within hours viewings were arranged. Feedback was always really helpful and delivered quickly. We listened to Andy's knowledge and adjusted our asking price after a few initial viewings and our house went under offer in 2 weeks from going to market. Unlike other agents, Roman's offer an after sales dedicated move manager to liaise with all the solicitors and parties in the chain to ensure exchange happens efficiently. This proved invaluable to us as we hit a significant and tricky delay. Our Move manager Alison Savva did a fantastic job keeping us in the loop and helping push the process along and our buyer was equally grateful for her help and intervention. I would not hesitate in recommending Roman's fleet if you are thinking of selling. First class.... Read more
Seller
6th Dec 2019 (5 years ago)

S Priestley

1/5 Stars
Where do I start... Read more
1st Dec 2019 (5 years ago)

P Singleton

5/5 Stars
Unlike the estate agency I employed, Roman's were a pleasure to deal with when it came to my purchase. They could not have been more helpful and Matthew Eldred in particular went above and beyond what I would have expected. Although I do not plan on moving any time soon, I will definitely be contacting Roman's when the time does come.... Read more
Buyer
27th Nov 2019 (5 years ago)

D Tozer

5/5 Stars
Andrew provided a clear and honest evaluation of my property and delivered on all aspects of our agreement. Having promised he would be able to get interested buyers through the door to view my property and should get offers quickly, viewings followed in days from the property going on line. Good to his assessment and word, within a few weeks a viewing resulted in an acceptable offer . The sale process was concluded effectively and efficiently. On all occasions that I sought advice or information the sales team was prompt and professional. If you are thinking of selling a property in the Fleet area, give Romans a chance. Great service.... Read more
Seller
17th Nov 2019 (5 years ago)

I Astill

2/5 Stars
Property not cleaned and ready for me to move in on my arranged date. Had to move in to a dirty property and re-arrange deliveries for after professional clean. Professional clean not until 4 days later. Nobody taking responsibility for this. Not a very good start.... Read more
Tenant
29th Oct 2019 (5 years ago)

D Lodge

3/5 Stars
As the buyer of a property in Fleet recently was sold through Romans, I have mixed feelings about the experience. This is quite justifiable when you remind yourself that Romans are employed by, and acting solely for the seller of a property, as are any estate agents. Romans are one of the big boys, they know what they are doing and do it relatively seamlessly, the paperwork and communication was relatively efficiently sorted and indeed i was kept in the loop along the way. The whole sale was wrapped up swiftly albeit i felt at times i had to prod and push a little bit. Matthew our main point of contact was good, he arranged a second viewing for us, came to say hello on moving day and answered and helped whenever needed. The fleet office manager Jessica was also very efficient in dealing with a few after sale enquiries and problems whilst Matthew was away for a period of time. Sadly Roamans is massively let down in my opinion by head office. Staff must be over worked in the fleet branch as almost every call was diverted to head office. I don't know where this office is but every time someone different answered the phone and took a message. Why can't the branch get a decent call waiting system or an answering machine? Infuriating at times. Also bear in mind as a buyer to one of the big boys, you will enter a system whereby they will try and squeeze every penny out of you. At one point i was told that my offer on the property could not be formally accepted before a credit and anti money laundering and check was done. Someone promptly phoned from a different company to complete this with me and before I knew it, they were pushing mortgage offers, solicitors and conveyancing packages and all sorts of life insurance packages at me down the phone line. Commission commission commission! Furthermore, i was away for a few days and came back to about 5 voice messages regarding home insurance. Someone promising to give me a great quote. I assume because once i was on the phone i would be targeted with other sales pitches and paraphernalia, no way was i going to give them the opportunity after the last sales call organised by Romans!. Romans also pushed us in the direction of their mortgage advisor, who we did end up using for ease, although i firmly regret this as it did cost us 300 pounds (down from 600 as i questioned their fees on the day) as the very same mortgage was available direct with HSBC. In summary, a relativley smooth but very ‘processed’ purchase.... Read more
Buyer
26th Sep 2019 (5 years ago)

E Lawes

5/5 Stars
We have just exchanged contracts on a property with Romans. When we first enquired about the property we were shown the virtual viewing which is a really great idea and gives you a real feel of the place. Andy, Matt and Alison have pulled out all the stops answering any questions or queries during the buying process, massive thanks for all your help. Also highly recommend Jon, Debs, Laura and Jodie in lettings - we gave notice on our rented home but the sale was taking longer than anticipated so they managed to agree an extension until the sale went through. Romans in Fleet come highly recommended by myself and my partner. Thanks again Fleet branch for all your help.... Read more
Seller
11th Sep 2019 (5 years ago)

M Ricketts

5/5 Stars
Only used Romans for brokering the actual mortgage and insurances. That said, Lewis was fantastic at dealing with our case and assisting with the issues we had with our solicitors. 10/10 will use again... Read more
23rd Aug 2019 (5 years ago)

D Hill

5/5 Stars
Everyone at the branch has been very patient and helpful in assisting with our move, especially Laura and Charlotte; the latter of whom went 'above and beyond' during her weekend to help me solve an issue. Very impressed.... Read more
5th Aug 2019 (5 years ago)

M Norgate

5/5 Stars
Great stuff good prices... Read more
2nd Aug 2019 (5 years ago)

B Tipping

5/5 Stars
Sold and bought through Romans fleet, they were incredibly helpful throught the whole process. Matt, Andy and Amy went above and beyond with their service. Matt was always on the phone offering to help anyway he could! Will use Romans for any future property sales or purchases.... Read more
Seller
2nd Aug 2019 (5 years ago)

C mobey

5/5 Stars
We recently completed the sale of our house in Fleet, and I am happy to say that Romans have provided a friendly and professional service. I would also like to mention Matthew Eldred who has been especially helpful throughout, and I would be happy to recommend both Matthew and Romans to anyone who is looking to sell or buy a property in the area.... Read more
Seller
29th Jul 2019 (5 years ago)

T reay

5/5 Stars
Thanks so much to Matt in the Fleet branch! We had him show us the property we ended up buying and the service we received was brilliant. He wasn’t breathing down our necks, just let us look around in our own time and that was on a few occasions. It made us buying our first property really easy and we are really happy with how efficient and professional everything was handled. Thanks again, Talor and Sophie... Read more
Buyer
7th Jul 2019 (5 years ago)

F Brown

1/5 Stars
In an endless parade of incompetent estate agents ROMANS took the biscuit. Stood us up on three arranged viewings after we took time off work to do so. "We had the wrong number for you" shoddy, unprofessional, DO NOT USE. Whatever retort they post below should be ignored.... Read more
1st Jul 2019 (5 years ago)

M W

5/5 Stars
Extremely helpful.... Read more
9th Jun 2019 (5 years ago)

J Kight

1/5 Stars
The service I have received from Romans has been VERY poor. Through the first two months of our tenancy our property manager, Lori, would routinely ignore our emails making communication almost non-existant. Then last month it came to light that the local branch had managed to lose their set of keys to our property, only agreeing to have the locks changed when I the regional property manager mistakenly sent an email to me that was meant for the branch property manager. Our experience has been the worst we've had with ANY estate agents.... Read more
Tenant
16th Apr 2019 (5 years ago)

T Coombs

5/5 Stars
Romans exceeded my expectation selling my house. One has a lot of trepidation when selling a house in the UK when you live overseas, however Romans gave me comfort that the process was in safe hands. I was very impressed with the diligence, knowledge and skill of the whole sales team. Highly recommended.... Read more
Seller
30th Aug 2018 (6 years ago)

T Beaverstock

5/5 Stars
Thanks to a lot Andy for all support and genuine advice. We just love your market knowledge, sensible approach and positive nature. You are a genuinely brilliant human being. I really hope we can sell our house one day via you. We will definitely definitely recommend Andy and his team. P.S you are only a waistcoat away from Gareth Southgate levels of awesomeness.... Read more
29th Aug 2018 (6 years ago)

I Twitchen

5/5 Stars
I had a fantastic experience from start to finish. After losing my first buyer I had six more viewings within a week and two offered the asking price. All the staff were really helpful and kept me well informed through out. I could not be happier.... Read more
Seller
21st Aug 2018 (6 years ago)

Stu

5/5 Stars
Having worked with Andy and his team it’s clear to me now how much value a hight st estate agents like Romans brings, I do most things online as it’s easy - Romans made the selling and buying process easy and gave is that piece of mind for me and my family, the whole team went the extra mile, I would highly recommend them and really appreciate there hard work and efforts. Thank you Andy and team!!... Read more
Seller
15th May 2018 (6 years ago)

K Kimber

5/5 Stars
We had a fantastic experience with Romans from start to finish. Having lived in our house for 11yrs and having done a lot of work to it, we decided to invite five local agents to view the house to provide a valuation and to provide insight into how they would market the property. We had good insights from all five agents but really liked Andy (Fleet Branch Manager) and felt really happy with both his valuation and how he proposed we should market the property. He gcame with a large amount of research and ideas and we felt he really understood us and what we were trying to achieve. One interesting part of the pre-listing experience was comparing online only agents with the traditional high street ones. Whilst I know it isn’t the same for all properties for ours the difference in valuation from the high street agents more than justified the additional fees they charge. This was backed up further by the level of offer we then achieved and the high level service and frequency of contact throughout the whole process. We were delighted to secure a buyer within three days of listing the property after which Andy proved a master at keeping everyone in the chain in check and up to date and 14wks after agreeing our offer, we have completed and moved to our new house. Everyone we interacted with at Romans throughout the process were exceptionally professional and made what could have been a stressful process, a lot less so. We’ve already recommended Romans to friends who’ve also secured offers on their properties and I can’t endorse them strongly enough. Special thanks to Andy for his humour and guidance throughout!... Read more
Seller
13th Apr 2018 (6 years ago)

S Beaveridge

5/5 Stars
The estate agent I worked with was incredibly diligent, organised and supportive from day one. He was the only agent I spoke to, out of four from a range of agents in the area, who was prepared, 'in the know' and presented me with examples and tangible proof of similar sales. Throughout the process he kept me in the loop and I never felt like I was just another piece of commission. I am disappointed I can't work with this estate agent in the future, as I've now moved out of the area. Matt Griffiths, thank you for all of your help - you are a star.... Read more
21st Mar 2018 (6 years ago)

G Hurst

5/5 Stars
Excellent efficient and friendly customer service during the sale and purchase in the Fleet area. The team excelled in dealing with the sometimes difficult communication issues where this transaction was mostly carried out over the phone, as I was supervising the move of an elderly relative. The helpfulness of Andy, Matt and Amy was especially appreciated with the 'home visits' to the relative in my absence, when essential paperwork required attention. The move went smoothly with helpful reassurance dealing with the many concerns. Any queries were dealt with in a professional manner throughout. It was a pleasure being invited back to the team, after-sales, to chat and catch-up which added a personal touch, something otherwise often missing in the increasingly busy modern world.... Read more
Seller
15th Mar 2018 (6 years ago)

M Davies

5/5 Stars
We cannot speak too highly of Andy, Matt and the property sales team at Romans in Fleet. Superb and professional service from start to finish. Every member of the Fleet branch bent over backwards to help in the successful sale of our property. The efficiency and unfailing good humour of everyone we dealt with made the process totally painless and, dare we say it, an absolute pleasure rather than a chore. Gold stars all round!... Read more
Seller
11th Feb 2018 (7 years ago)

J Marvin

5/5 Stars
Having had the property on the market for a number of weeks with another agent, and getting very frustrated by the lack of viewings, I was recommended to try Romans (Fleet). I was skeptical of their assurances that they had dozens of people on their books who would be interested in my property (why weren’t these buyers on my other agent’s lists??) but gave them a chance. Within the week they had secured us an offer at a price we were happy with. Staff (especially Andy) were polite and courteous throughout, with far less pressure selling than other agents we approached. Alison, our Move Manager kept us updated throughout the process, and ensured our move was as stress free as they could make it. I would definitely recommend Romans to others. Their selling fees were reasonable/average, photographs good and sales pitch not too pushy. Generally very polite and a pleasure to work with – thank you!... Read more
Seller
7th Feb 2018 (7 years ago)

C bridger

5/5 Stars
Amy who dealt with the sale was very friendly and accessible. She responded quickly to my queries and arranged viewings within my timescales. The process was made very smooth and I felt my interests were being supported at all times. Thank you very much Amy for your support and professionalism.... Read more
25th Jan 2018 (7 years ago)

J Farnon

5/5 Stars
I could not recommend Andy, Matt, Amy and the rest of the team more after they recently sold my flat. After taking it to the market viewings were immediately arranged and by the weekend I had two fantastic offers to choose from. The guys are enthusiastic and friendly and I felt genuinely looked after throughout the transaction. Thanks a lot guys :)... Read more
Seller
2nd Jan 2018 (7 years ago)

Raymond

5/5 Stars
This team really do put their customers' requirements first; outstanding experience and very, very professional. Massive thanks to Andy, Matt and the team.... Read more
6th Dec 2017 (7 years ago)

J miller

5/5 Stars
I recently bought a house through Romans in Fleet and I can honestly say that without Andy's help, patience, tenacity and determination to see the chain through I would not be sitting in my new house today. Andy was approachable and available at all times and handled my purchase in a very professional manner. I would have no hesitation in recommending them - just brilliant.... Read more
Buyer
21st Nov 2017 (7 years ago)

P Power

5/5 Stars
Really pleased with Romans and the whole process they provided in selling our house and keeping us informed at all times. A big thank you to the team in Fleet, especially Matt, Andy, Shelley and Danielle. Professional and very approachable. A big plus was full time staff at weekends conducting the viewings on Saturdays who knew and could sell our property. Also really liked the out of hours number which was helpful on a number of occasions when we had a query. Would definitely recommend Romans, they know how to sell houses and have the largest database of customers.... Read more
Seller
11th Nov 2017 (7 years ago)

M D

5/5 Stars
Excellent, professional and friendly service from Jon Jackson-Bass and the Romans Team. Also very fast, efficient and helpful with responses to any queries - highly recommended!... Read more
4th Nov 2017 (7 years ago)

L Dearden

5/5 Stars
Thank you to the whole team at Romans Fleet for the professional, efficient and friendly manner in which our purchase was handled throughout. You made the experience stress free and were always there when needed to offer advice or be present during our many visits. Many thanks Laban & Elizabeth Dearden... Read more
Buyer
27th Oct 2017 (7 years ago)

S Williams

5/5 Stars
I have just purchased a property sold by Romans in Fleet. The service was wonderful. Danielle met me at the property and surprised me with her knowledge of the house and its background. She was happy to come back when I wanted to see it a second time. When it was time to sell my house I knew that I would use Romans. Matt came to my home and was very helpful and supportive over the negotiations. The next day the rest of the staff, Shelley and Andy came to visit my house and hear all about it. They were all positive and enthusiastic. Within two weeks my house was sold. They have kept me fully informed of negotiations and I can't fault them. Well done to everyone in the office for a virtually stress free experience.... Read more
Seller
20th Aug 2017 (7 years ago)

T Fulton

5/5 Stars
5 Star experience provided by Laura Burkett at Romans in Fleet with our rental search. Laura kept us up to date and always got back to us with any of our questions, was very patient and extremely courteous. A compliment to the team at Romans in Fleet.... Read more
Tenant
4th Jul 2017 (7 years ago)

L Burnham

5/5 Stars
Andy McElligott - Andy was honest, professional and genuinely interested in the outcome of the sale. He stayed focused on the process and re-evaluated the sales plan each time the situation changed. Andy was thorough in his research and preparation of evidence when faced with helping us make the difficult decision of reducing the property sale price. This gave us the trust in Andy that he would be able to see the property through to a successful completion of sale. Throughout the sales process Andy kept us updated with events and he nurtured us when we required it to ensure we remained happy with the service Romans offered. We have recommended Romans to other people purely on the experiences we have had throughout this sale and mainly due to the amazing approach and relationship that has been made with Andy. He is an asset to Romans and deserves to be recognised for the outstandingly professional and friendly manner in which he conducts his role... Read more
Seller
4th May 2017 (7 years ago)

C Hawes

5/5 Stars
I have found Romans to be an incredible estate agents..Andy and his whole team were highly professional and very personable and really pro active from day one.Nothing was too much trouble for them, plus we were updated continually, with valuations, open days, and feedback from how the sale was going .The whole team were involved with the sale, they were all very friendly and approachable, any problems, they sorted it out.straight away..Andy went out of his way to secure our sale, when it nearly fell through. Very caring and relived when it went through in March.. I have also used Roman's to sell my house on elvetham heath very successfully in 2010 . Mark sold then..whole team very professional. Why I had no hesitation, using them and recommending them again. Also bought a house two years ago at Romans Auctions..again all very pro active and professional, and personable..... Read more
Seller
29th Apr 2017 (7 years ago)

P Ulrick

5/5 Stars
Andy and his cheerful team helped to minimise the stress involved in selling our house, which we sold two days after the Open House - always there to help move things forward... Read more
Seller
4th Apr 2017 (7 years ago)

S Patterson

5/5 Stars
Matthew Griffiths was very helpful, professional and patient during the selling of my home, and even though the sale became challenging at times, he always remained positive. Matthew was always available to answer my questions and up dated me regularly, which was very reassuring during the sale process.... Read more
Seller
31st Mar 2017 (7 years ago)

J Burton

5/5 Stars
Helped from start to finish and made what I thought would be a very stressful situation seamless. If your even thinking of moving or looking for an estate agent in the area I couldn't recommend them enough. Andy is the guy to talk to and was so helpful. All in all a great experience for any buying or selling... Read more
25th Mar 2017 (7 years ago)

P Bond

5/5 Stars
I am in the process of selling my apartment through Romans and had to say how fantastic the service has been from my initial conversation with Mathew Griffiths to it coming to market and finding a buyer in an amazingly short time. I cannot praise Matthew and the entire Sales Team for their efforts highly enough.... Read more
Seller
24th Mar 2017 (7 years ago)

A Chandler

5/5 Stars
Danielle really helped us to find our new home which we've moved into this week. Throughout the whole process from numerous viewings of various properties and the purchase of this property, Danielle has been excellent - extremely personable, professional and helpful. We couldn't have asked for a better Sales Advisor to help us and I'd recommend Romans to anyone as a result of our experience. Thanks again!... Read more
Buyer
24th Mar 2017 (7 years ago)

A Walters

5/5 Stars
I have recently sold my property through Romans Estate agents in Fleet. The service was outstanding and they kept me up to date with everything through the entire process. I was updated with all feedback and I built a great relationship with all the members in the team, from the moment they came round to value the property until the completion day. Highly recommend using them. would not hesitate to use them again in the future if I needed to. Excellent Service from all! Thank you for all your help.... Read more
Seller
23rd Mar 2017 (7 years ago)

J cobby

5/5 Stars
Danielle Cracknell provided a first class service during the entire moving process. Her attentive, pro active, diligent responses to my requests were brilliant. She made the process simpler and dealt with everything thoroughly and very professionally and all with a smile on her face. thanks... Read more
23rd Mar 2017 (7 years ago)

C Power

5/5 Stars
We heave recently been dealing with Matthew Griffiths who has helped us to purchase our new home. The process has not be straight forward but Matthew has been great at communicating to us and our seller the whole way through and I would highly recommend using him.... Read more
Buyer
23rd Mar 2017 (7 years ago)

M Kitchin

5/5 Stars
Andy at Romans successfully helped us with both sale & purchase. It was a long a complicated chain, but he managed the challenge very well to bring about a happy ending for us all!... Read more
Seller
23rd Mar 2017 (7 years ago)

T Beagley-Spicer

5/5 Stars
I have to say that Romans where one of the most helpful Estate Agents in Fleet! After a very difficult process with other agents in Fleet, Matt was able to get everything in control and provide an outstanding service! If only there were more like him!! Would definitely recommend and will definitely contact Matt if needed going forward!!... Read more
23rd Mar 2017 (7 years ago)

S Watson

5/5 Stars
After using other agents in the area, these guys are leaps above the others, and sold my house in a week. In a market where you need to work to sell a house, and not rely on the internet these are the people to use.... Read more
Seller
9th Feb 2017 (8 years ago)

R bailey

5/5 Stars
Absolutely first class service and management of our transaction from beginning to the end. The Roman's team in Fleet are extremely helpful, knowledgeable and efficient. Shelley is a credit to the branch, always going the extra mile to make sure our dealings with Romans and the Seller were smooth and unhindered and she spent long hours showing us around properties and being there when we needed her. Andy the Branch Manager was professional and an excellent negotiator, enabling us to strike a deal and bring it to conclusion in very quick time. An excellent job from Andy and his entire team. Thanks guys!!... Read more
25th Jan 2017 (8 years ago)

C Roberts

1/5 Stars
To be honest, whilst I found the team at the fleet branch very helpful, they have been massively let down by their utterly useless and dangerously inept solicitors recommended to my buyer. Do not use their recommended solicitors Manor Hall law. They are without doubt the worst ever conveyancing company I have ever had the displeasure to know. They have created unnecessary delay and stress to what should be an easy chain. I am afraid to say that whilst Romans continue to use this company, I would never again use Romans. Massive shame because the team in the branch are great.... Read more
Seller
28th Jul 2016 (8 years ago)

H Adli

4/5 Stars
I found Dan Terry at Romans Fleet to be personable, knowledgeable and very easy to communicate with. I, as the buyer of a property was 'looked after' but he kept his client's interests at the forefront of every discussion and negotiation which I respected. If I was selling a property through Romans, I would expect the information about the house given to prospective purchasers to be of a higher standard, including photos ( neighbours can be seen on driveways etc) but this takes nothing away from our cheerful agent who put in the time to ensure a satisfactory conclusion was reached.... Read more
Buyer
21st Jun 2016 (8 years ago)

J lees

5/5 Stars
Amazingly helpful in mine and my partners relocation to our new rental home. Abbie and Kelly were extremely helpful, and Abbie especially always contacted me ASAP. I adore our new home and it was in perfect order for when we moved in. Much better service than the other agents we looked at going through. The only thing that could of made this Flat better would be if my dog could of come with us! 5* service.... Read more
Tenant
7th Jun 2013 (11 years ago)
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