Very caring and professional at every stage of the sales process.... Read more
Seller
10th Feb 2025 (2 days ago)
C Nisha
Excellent service from CJ Hole. Highly appreciate the superb and friendly service. Thank you CJ Hole.... Read more
25th Oct 2024 (16 weeks ago)
S Hartley
Very friendly staff, were happy to answer any questions that I had. All around an excellent service.... Read more
25th Oct 2024 (16 weeks ago)
C Currier
Had an excellent experience with Ethan. I dropped in to CJ Hole's office a few days after just arriving in the country and he kindly explained the whole leasing process to me. When I later decided to rent one of their properties he answered all my questions and requests in quick order.... Read more
Tenant
25th Oct 2024 (16 weeks ago)
I Sanderson-moody
I have recently moved into my property which I am in love with and really enjoying ! Ethan from the team lead the whole move and was an extremely thorough and lovely gentleman. I could not recommend him enough! Thanks to him and the team I hope to hold a bright future in my new home and area.... Read more
24th Oct 2024 (16 weeks ago)
D Chan
We rented an apartment through CJ Hole and their agent Ethan was patient and professional in dealing with every matter about the tenancy from property viewings, documentation, move-in to post move-in servicing. Ethan and his teammates of Orrin and Tinha have delivered impressive service in securing the tenancy and property management for us.... Read more
Tenant
23rd Oct 2024 (16 weeks ago)
Meatandveg
Many thanks to the wonderful Oli !
What a gentleman.
It was an absolute pleasure to meet and deal with an outstanding professional!
I hope that Oli gets the recognition he deserves within CJ Hole !
Jane... Read more
11th Sep 2024 (22 weeks ago)
H Marriette
Really lovely estate agents, Ethan was really friendly and efficient in answering all questions we had and made our move as seamless as it could be, thank you!... Read more
Tenant
26th Aug 2024 (24 weeks ago)
D Bovill
We have recently moved into a new rental property managed by CJ Hole, we had the most amazing communication and service from Ethan. He went out of his way to ensure we got the property and was on hand each and every day to answer questions and to help us through the process. I have lived in a few different rental properties managed by other companies, but none of them compare to the service we received from Ethan at CJ Hole.... Read more
Tenant
20th Aug 2024 (25 weeks ago)
K Hancox
Really lovely estate agents. Oliver was super helpful, answered all our questions which made the process as stress free as possible and was extremely professional. Would recommend using CJ Hole.... Read more
15th Aug 2024 (5 mo. ago)
S Devapura
Moving as a single professional is always a chore. Even more so when I’m looking for a fully furnished apartment that I can move into relatively soon, and it’s fair to say I have had my fair share of bad letting agents that took advantage of my circumstances or omitted information. Ethan M from CJ Hole was not that. He was warm, welcoming and I cannot express how accommodating he was. He made a very stressful time as smooth as possible and I can’t thank him enough for it. I’m now two days moved into my new apartment and it’s everything that I had hoped for and more, and I cannot recommend this letting agent enough!... Read more
Tenant
8th Aug 2024 (6 mo. ago)
P Rowe
Website shows you can have a free valuation of your home. After deciding we would like to move, but needing to know how much our house is worth before really looking, i thought i would try CJ Hole for a valuation. Only to be told "we cant help you".
I presume this is because they dont want to help if you dont have a house lined up or an eye on one to buy. How are you meant to know what houses to look at if you dont know the budget?
After asking why, i was told "we dont really deal with that side of Cheltenham". Although our next door neighbours was sold via Cj Hole and is only 7minutes away.
Will be using another estate agents to sell our house with who actually seem to want to help.... Read more
Seller
10th Jul 2024 (7 mo. ago)
T Stephenson
My experience working with the rentals team at CJ Hole has been first class.... Read more
Landlord
28th Jun 2024 (7 mo. ago)
L Lewishelen
The service we have received from Ethan at CJ Hole has been fantastic.
Ethan worked efficiently and proactively and made the process of moving into the accommodation very smooth. Thank you Ethan.... Read more
28th Jun 2024 (7 mo. ago)
L McCarron
We were delighted with the service provided. It was friendly, efficient and smooth and Ethan was particularly lovely to deal with! Highly recommend.... Read more
27th Jun 2024 (7 mo. ago)
A Muchenje
We just moved in to this beautiful home, with the help of Ethan, and his office, the guy is very efficient, he knows his story as all the processes went smoothly with his help, Kudos Ethan and keep up the good work.... Read more
27th Jun 2024 (7 mo. ago)
R Wimalasiri
Exceptional service with the most friendliest staff. Ethan took ownership and helped me and Mrs to find a house when we were looking for a rental home.
He went out of his way by recommending houses that he thought that may suit us.
I then got on to the habit of looking for houses that CJhole was hosting as it was a lot easier to deal with him than many any other agent who was full of attitude. I have recommended CJ hole to many mates and Ethan and the team has been great.
Even after I rented the property, I never had to wait to get anything done as they property management services is extremely good.
I recommend this place wholeheartedly and would be my go to place in the future as well.... Read more
Tenant
27th Jun 2024 (7 mo. ago)
S N
First Class Service Throughout
My daughter rented through Cheltenham CJ Hole and they were consistently professional, friendly and efficient from start to finish. From viewing properties, to moving in, maintenance tasks during the rental and moving out, all stress free and a pleasure to deal with.
The added ask was that my daughter has special needs and was nervous of strangers, CJ were alway empathetic and fully understood the need for clear communication and trusting understanding individuals, it was always handled so well.
Special thanks to Orrin who was there at the start, Charlotte during the rental and Justin during moving out.
This was a massive step for my daughter, thanks to all at CJ for making it such a positive experience. Very, very grateful and I highly recommend CJ Hole. Sincere thanks to all concerned. Well done.... Read more
Tenant
20th May 2024 (8 mo. ago)
D Powell
Property management is appalling. Lack of communication and no compassion for their tenants. I reported a WASTE WATER leak in January that has destroyed the exterior of the building and the garden and has left stagnant waste water in our garden for months and now in May i am yet to see the building be repaired, even after environmental health declaring this a hazard to public health - no sense of urgency to actually fix the repair, no compensation, not even an ounce of empathy from any of the property management team or the owners. I chase the issue and just get ignored.
Minor issues may get looked at but not worth the risk with this company.... Read more
Tenant
3rd May 2024 (9 mo. ago)
S Ives
We can highly recommend CJ Hole, it was a pleasure using them to secure a home. From the viewing right to the day we moved Oliver Pickering was so helpful through the process and response times were exceptionally quick. Thank you to Oliver and the team for making what can be a stressful time, so pleasant.... Read more
29th Apr 2024 (9 mo. ago)
B Gillett
Myself and My partner rented a property through CJ Hole for the last three years. They've always communicated with us effectively and conducted themselves with the utmost professionalism. They made the moving in process simple and stress free. Both myself and my partner are grateful for the high quality of service that we've received, particularly from our lettings agent, Sigita. So, thank you!... Read more
Tenant
29th Apr 2024 (9 mo. ago)
A Jones
I recently sold through CJ Hole, I was thinking about using a low cost company like purple bricks, but I decided to go through a local estate agents….. I’m so glad I did! Not only did they get us full asking price, but the after sales service (Jenni) was amazing, their local relationships with solicitors and other businesses kept a tricky chain in place. They went the extra mile which I don’t think you would get from others. Highly recommended.... Read more
Seller
22nd Apr 2024 (9 mo. ago)
Greg
I am very happy with the way Sigita manages my property.
She is very professional, responsive and clear and timely with communications. Jobs get done. Easily the best property manager I have experienced in last 10 years.... Read more
Landlord
30th Mar 2024 (10 mo. ago)
K Balasubramaniam

We recently rented a property in Cheltenham. Being new to the city, CJ Hole were extremely supportive throughout the move-in process. My partner who visited to do the viewing felt welcomed by the letting agent Oli's personality and approach during the visit. We were assured of the important aspects of renting a flat in the area such as safety, community and facilities available. These were essential in helping us decide on the flat as our new home.
The application process was swift, smooth, and easy. Oli and Zara from the CJ Hole team handled all the admin work with extreme transparency and professionalism. They not only provided clarity to our questions but also understood some of our special circumstances and worked with us to find solutions that ensured peace of mind
We love the flat and the city. The reason why we didn't have much stress or apprehensions before moving here was all thanks to how amazing the team at CJ Hole were/are. We would highly recommend using their services.... Read more
Tenant
16th Mar 2024 (10 mo. ago)
A Ghafory
Ethan was truly exceptional and accommodating in our search for a new home. He was always on call when needed and made the whole process extremely smooth. CJ Hole as an agency were very professional and supportive in anything we needed. We are very happy we chose them and strongly recommend this agency for an efficient and trustworthy service!... Read more
8th Feb 2024 (1 year ago)
I found them very helpful. I had not sold a house before and they were very patient when explaining things. Paperwork was done on time and I was kept up to date with developments.... Read more
Seller
12th Jan 2024 (1 year ago)
A Bumpstead
I would highly recommend CJ hole to anyone looking to buy or sell a house. The sales team (especially Jenni Moore) provided invaluable support, was always on hand to answer queries, and provide guidance when needed. Will definitely be using CJ hole again... Read more
Seller
29th Nov 2023 (1 year ago)
F Clay
Thank you to CJ Hole for dealing with our recent move. Jenni and the team were fantastic and kept us informed throughout the whole long process.
Helen and Mark Clay from 96.... Read more
29th Nov 2023 (1 year ago)
N Halton
A great team of agents who are enthusiastic, reassuring and reliable to handle your property sale. It was a pleasure to work with them and they kept me clearly informed throughout the process - tirelessly chasing down the chain and keeping things moving.
They are trustworthy and experienced and I would not hesitate to use them again.... Read more
Seller
24th Nov 2023 (1 year ago)
V Satpute
One of best Letting agency in UK. I had a pleasant stay for 18 months and really appreciate the support and quick response I received from CJ Hole. No matter how small or big the work was, they were always available to help and resolved. It will be inappropriate to not mention 2 super stars ?? from Cheltenham office, Thank you Ethan & Charlotte for your help and support.... Read more
Tenant
22nd Nov 2023 (1 year ago)
D Vaughan
We found CJ Hole very professional in our dealings with them. Charlotte was our main point of contact and was great to deal with.... Read more
15th Nov 2023 (1 year ago)
L Humphris
C J Hole, Ethan carried out excellent service during our change in a new tenant for one of our letting properties. Keep up the good work.... Read more
Landlord
8th Nov 2023 (1 year ago)
M Augen
Ethan was incredibly helpful in assisting my partner and me in finding a letting. He patiently answered all our questions and guided us through the process, making it smooth and stress-free. We truly appreciate his dedication and would highly recommend his services to anyone looking for a letting agent. Thank you, Ethan and CJ Hole, for your outstanding support.... Read more
Tenant
4th Nov 2023 (1 year ago)
E Augusti
I highly recommend CJ Hole and in particular Ethan and Sigita who were my main contacts. My flat was rented very quickly and all the admin was dealt very efficiently and accurately.... Read more
Landlord
2nd Nov 2023 (1 year ago)
W Price
An absolutely great service and would recommend ????... Read more
27th Oct 2023 (1 year ago)
D Boyce
I'm a new landlord and approached CJ Hole Cheltenham to help with the management of my property. Ethan was my contact. He was very professional and helpful in guiding me through the letting process. He managed to secure a rental price that far exceeded my expectations.
All in all a very smooth and hassle free process, which is what I was looking for. Highly recommend.
Thanks Ethan!
Devon Boyce... Read more
Landlord
26th Oct 2023 (1 year ago)
J Benn
Fast..efficient.. & most of all effective ! Ethan was professional from start to finish. We wouldn’t hesitate to recommend Ethan & CJ Hole. Thank you for you efforts on our behalf.... Read more
24th Oct 2023 (1 year ago)
S French
Excellent service from C J Hole in Cheltenham and especially Ethan.I can highly recommend.... Read more
24th Oct 2023 (1 year ago)
L Hope
Friendly and efficient. Good communication and accommodating with additional requests during the transaction.... Read more
23rd Oct 2023 (1 year ago)
M Seamons
Just sold my parents house through C J hole in Cheltenham. I cant thank them enough for all there hard work in achieving the sale in a difficult housing market. From the initial valaution through to them preparing all the property particulars, the constant updates on all the viewings and there negotiaton skills with the offers. It didnt stop there, the sale at times was tricky, yet there expertise and continued communication in chasing the chain and keeping us informed was amazing.We finally exchanged contracts sucessfully. Special thanks to Jenni, Ella and Annie. I cant recommend them enough to anyone selling locally in Cheltenham and the surrounds. Brilliant Experience!... Read more
Seller
6th Oct 2023 (1 year ago)
Livia
Highly recommend this agency. CJ Hole have been extremely helpful in finding a home that suited us, and contacted us whenever a new property appeared until we found the right one.
CJ Hole also offer great service if you are relocating and need virtual or modern ways of getting a home to cut down on travel time and costs; we couldn’t seem to find any other agencies that offered the same.
They have continued to support us and provide amazing help and advice. Thank you!... Read more
1st Sep 2023 (1 year ago)
D Myerson
Ethan was really helpful through the process and has been a pleasure to deal with.
Sadly he was let down by the appalling Homelet referencing company they use to verify tenants but that was not of his making and he did everything to try smooth the process.... Read more
Landlord
16th Aug 2023 (1 year ago)
J Cox
Was shown round by Ethan and Olly incredibly helpful, knowledgeable, and personable. Definitely best experence with lettings agents we have had.... Read more
Tenant
2nd Aug 2023 (1 year ago)
P Tomaszewska
We've worked with CJ Hole closely for years, their team is fantastic! Thank you for always cooperating with us and being helpful!... Read more
17th Jul 2023 (1 year ago)
J Evetts
Ethan was a pleasure to work with, we are the old tenants moving to a new property... Read more
Tenant
22nd Jun 2023 (1 year ago)
A BALDING
CJ hole Cheltenham are fantastic team who provide an extremely professional service, nothing is to much trouble and the customer service you receive is first class.... Read more
12th Jun 2023 (1 year ago)
K Goring
Very impressed with Jackie and the team at CJ Hole who helped us with the sale of our house. Would highly recommend to potential sellers.... Read more
Seller
24th May 2023 (1 year ago)
Charlotte
The process of selling my house through CJ Hole was outstanding from start to finish, everything went quickly and smoothly, I was kept regularly updated and I couldn't fault a thing! The whole team are amazing :-)... Read more
Seller
15th May 2023 (1 year ago)
S Morris
Very pleased with the way CJHole handled the sale of our property. Superb team who were professional and efficient from start to finish.... Read more
Seller
15th May 2023 (1 year ago)
B Flanagan
From initial contact to completion, all of the staff at C J Hole Cheltenham were very polite and friendly and kept us right up to date with every new development during the sale process. They always informed us of up and coming viewings and dealt with them efficiently, professionally and with minimum impact on us. We were very satisfied with the whole process and we feel we achieved a very satisfactory price for the property. Thanks to everyone at the office.... Read more
Seller
27th Apr 2023 (1 year ago)
T Johnston
We worked with CJ Hole, specifically Ethan, on finding a rental home for our family as we relocated back to town. He was patient, professional, and honest - all necessary qualities of an agent you want to work with and trust! We look forward to working with Ethan when it comes time to buy our home here.... Read more
Tenant
22nd Apr 2023 (1 year ago)
S Neville
Outstanding service from start to finish from CJ Hole. Professional and friendly throughout, helped me find a suitable rental property to meet my specific needs and from viewing through to moving in, I could not have asked for a better service.
Orrin was our primary contact, provided a timely viewing, helpful professional advice and total understanding to help us secure the property and trouble free moving in.
Abby was also super helpful and empathetic in helping us share our situation and advise how best to work towards securing a suitable property.
Would totally recommend CJ Hole and will continue to use in future.... Read more
Tenant
4th Apr 2023 (1 year ago)
N P
CJ Hole were the estate agent for the property we purchased, they were fantastic throughout the whole process. There were a few blips along the way with the sale of my previous house but CJ Hole were very understanding and reassuring, I would definitely recommend!... Read more
Seller
24th Mar 2023 (1 year ago)
L Davey
Lovely friendly staff, couldn’t have asked for more help with the purchase of our first home... Read more
Buyer
14th Feb 2023 (1 year ago)
C Lawrie
C J Hole provided a perfect service from start to finish. Everyone had a "can do" appproach and were on top of all the details all the time. Totally recommennded!... Read more
14th Feb 2023 (1 year ago)
A Darer
We dealt with a few members of the team during our house purchase and all were very informative and knowledgeable. We felt in good hands throughout - thank you!... Read more
Buyer
11th Jan 2023 (2 years ago)
R Napper
We have just completed the sale of my mother's property in Cheltenham with Estate Agents CJ Hole.
We were very pleased with the service we received particularly with the current difficulties within the property market.
They were always very responsive to any queries and gave prompt feedback following any viewing.
We would thoroughly recommend using them to anyone wishing to sell a property within their catchment.... Read more
Seller
11th Jan 2023 (2 years ago)
J Magovern
Great service from a well established local estate agent. I can highly recommend Jeremy and his team for professionalism and local market knowledge.... Read more
9th Jan 2023 (2 years ago)
C Tam
We are very glad to have CJ Hole, a very professional and helpful company for renting our apartment. Ethan made the process smooth and pleasant. He is always so understanding and with a helpful smile. We would definitely recommend to others.
Juli and Francis... Read more
Landlord
12th Nov 2022 (2 years ago)
M Bulmer
All very friendly and willing. When they say they are going to do something, it gets done.... Read more
7th Nov 2022 (2 years ago)
C GOODHALL
My experience with Cj hole and the team they have has been awesome and upon securing my property having Ethan Marlborough as the letting representative from Cj Hole was a pleasure ! A polite , professional agent who's interaction and quick response made the process go smooth and enjoyable .... Read more
Tenant
7th Nov 2022 (2 years ago)
Laura
Really happy with the service, Ethan and the team have always been friendly and responsive. Ethan has always had great communication with us, kept us well informed along the way and overall is a credit to C J Hole :)... Read more
6th Nov 2022 (2 years ago)
M Pascariello
CJ Hole is an amazing letting and estate company. I received the best and most efficient service. Ethan made it possible for me to find the perfect accomodation, satisfying all my requests. He is definitely the agent you want to have by your side while looking for the best solution. CJ Hole is a great warranty.... Read more
Tenant
4th Nov 2022 (2 years ago)
A Thethird
CJ Hole managed my property for a number of years, after taking over the agent I was originally using. When that tenant decided to move on, CJ Hole quickly and efficiently found a replacement; Ethan Marlborough was particularly helpful throughout the process.... Read more
Landlord
2nd Nov 2022 (2 years ago)
S Bourton
Friendly team at C J Hole who provide an efficient service. Ethan and Orrin really know the local market.... Read more
1st Nov 2022 (2 years ago)
C Calliss
CJ Hole are my estate agent and helped me find a place to rent. They have been helpful and friendly every step of the way. Now that I am living in my place they have been quick to answer queries and in particular Ethan has been great replying soon and if needed happy to come to the property to sort anything he can.... Read more
Tenant
1st Nov 2022 (2 years ago)
ewickins1
The CJ Hole team have managed our two rental properties in Cheltenham really well. They act quickly, communicate well, sort problems and are always friendly. They have also been excellent in finding suitable tenants quickly and efficiently.... Read more
Landlord
31st Oct 2022 (2 years ago)
G Fhartharta
I recently rented a gorgeous property through CJHole Cheltenham, I had the most professional and enjoyable experience. Everything went so smoothly, the support and communication from Ethan and Abby was amazing. They made the experience so easy, thank you again I am so happy in my new home!... Read more
Tenant
28th Oct 2022 (2 years ago)
T T
Jenni and her team are all very professional and would highly recommend them.... Read more
11th Oct 2022 (2 years ago)
L Littlewood
Absolutely first class service from Jackie at C J Hole. She was meticulous, organised and proactive in ensuring our purchase went as smoothly and quickly as possible. From the first time we met her, she was professional and empathetic as we hoped to move my mum to live near us. I am delighted that my mum has now moved thanks to Jackie’s efforts. Would highly recommend C J Hole without reservation and would absolutely use their services again.... Read more
Buyer
5th Oct 2022 (2 years ago)
N Rahim
CJ Hole managed my property for 5 years. Initially with rental and then a very smooth sale. Very much kept my informed at all times as to what was happening and very prompt with chasing solicitors and tenants/buyers etc. Would definitely use them again, and recommend for management and sale.... Read more
Seller
4th Oct 2022 (2 years ago)
J Duff
One of the worst agency ever. Rude. Unhelpful. Wouldn't recommend in anyway. Steal your money. Stay away from them. ?????????????????????... Read more
4th Sep 2022 (2 years ago)
S Robertson
We recently completed on the sale of our property which was successfully marketed through CJ Hole in Cheltenham. Jackie, Jenni and the team are very pleasant and professional in their approach and provided regular updates on progress. Whilst we had a significant number of viewings over the marketing period, we had to reposition the property, which led to the eventual sale.... Read more
Seller
2nd Sep 2022 (2 years ago)
J Hodson
I used C J Hole to find tenants for my rental property for 10 years so when I wanted to sell the property, they were the obvious choice. Jackie was friendly but professional from the start and advised me on what decorations and repairs were required before placing the property on the market. She then helped me achieve the full asking price on the property. But her help didn't stop there, she and her team continued to help push the sale through until I exchanged contracts with the buyers. Very happy with their service and I wouldn't hesitate to recommend C J Hole for both managing rentals and for selling properties.... Read more
Seller
31st Aug 2022 (2 years ago)
M Jenner
Jenni and Jackie kept us well informed during the purchase of our home and were a pleasure to deal with! Thank you!... Read more
Buyer
16th Aug 2022 (2 years ago)
R Lawler
Bought a house off one of their clients and the transaction was smooth 10 -12 weeks. Always someone in the office who could help along the way. Responsive and easy to work with.... Read more
Buyer
16th Aug 2022 (2 years ago)
A Andy
The whole process from initial valuation visits, through viewings and the sale were handled in a professional and efficient way. Communications were always on time and complete.
One reason we initially selected C J Hole as our agent was presentation, in particular the quality of the photography and brochures compared to other agents.
Thanks to the whole team at C J Hole Cheltenham.... Read more
Seller
16th Aug 2022 (2 years ago)
H Woodward
We recently rented a property via CJ Hole and found that the team offered a fantastic service. It was great dealing with Justin and Ethan who provided a very efficient, friendly and professional service - 10/10! Huge thank you.... Read more
4th Aug 2022 (2 years ago)
E Garner
Professional and friendly service. Kept us informed at every step. Would highly recommend.... Read more
1st Aug 2022 (2 years ago)
R Karnam
excellent service and response.... Read more
29th Jul 2022 (2 years ago)
D Huntingford
I used CJ Hole to sell my mums house and we had tow offers in the first two weeks of putting it onto the market and now sold.
I found that CJ Hole was very helpful though out the process.
I also use CJ Hole for lettings for my Bungalow that i rent out and they are very good at getting things sorted for me and finding me the right tenants as and when i need.
Over all a good company with good communications... Read more
8th Jul 2022 (2 years ago)
S Vessey
Great company who helped with the refurbishment works and finding great tennants.....couldn't rate highly enough... Read more
5th Jul 2022 (2 years ago)
L Sanders
Jenni and team were fantastic with my house purchase, always chasing and helping with any queries promptly and professionally. I would not hesitate to use C J Hole in any future property transactions.... Read more
22nd Jun 2022 (2 years ago)
G Smith
It is unfortunate to know that when you deal with certain companies that the human element is none existent. Life happens and usually compromises can be met. So if you are happy to deal with a company that is just business focused CJ Hole is fine, as the customer is not their main priority, just what is transacted through the books.... Read more
15th Jun 2022 (2 years ago)
R Grindley
My wife and I are looking to emigrate from South Africa and requested advice and assistance from the Cheltenham branch regarding property renting. Great professional and friendly help from Ethan. We now feel very comfortable going forward with his guidance. Many thanks for the insights.... Read more
4th Jun 2022 (2 years ago)
G McD
From day one, nearly eleven years ago, we have been shown nothing but courtesy, respect and professionalism. Cannot find one fault with the service we've received from C.J.Hole.... Read more
29th Apr 2022 (2 years ago)
E Porritt
CJ Hole were very efficient and excellent at communicating throughout the purchase of our house buying process. We are continuing to use CJ Hole to manage the rental of our property (as did the previous owners), as are very confident that they will handle it with the utmost professionality. Would recommend highly.... Read more
Seller
28th Apr 2022 (2 years ago)
A Temp
Outstanding service during the whole process from the first property viewing to the moving in to my new property. All contracting and paper work are very well automated, so nobody annoyed with asking me to send signed scans or original docs. Highly recommend! Thanks!... Read more
Tenant
21st Apr 2022 (2 years ago)
H Pearce
Recently let a property with CJ Hole in Cheltenham, The whole process managed by Ethan was professional and efficient. Highly recommended.... Read more
Landlord
11th Apr 2022 (2 years ago)
O Brushed
I am a painting and decorating contractor in Cheltenham and have been completing projects for CJ hole for the last 3 years. I am their main contractors and it’s always a pleasure doing business with this company.
I work closely with Justin, Thomas & Andy from the Letting Property Management team who I find to be friendly, punctual and responsive. Our projects always run smoothly and effortlessly with thanks to our close working relationship.
I would highly recommend this company to anyone looking to buy or rent a property.... Read more
8th Apr 2022 (2 years ago)
L Vizor
Very professional and friendly manner. Always kept up to date with proceedings. Would recommend. Special thanks to Jenni and Jackie !!... Read more
19th Mar 2022 (2 years ago)
P Phillips
We have used a number of letting agents in Cheltenham, and without doubt C J Hole has surpassed our expectations and are now our go to choice for lettings. We have four properties with them on a fully managed service, they respond quickly to our emails and are always on top of any issues. The latest property took just hours from property visit to being listed on Rightmove, and days to a successful let. Will continue to use them for future lettings. Excellent service all round.... Read more
Landlord
16th Mar 2022 (2 years ago)
L Bordon
I have viewed a few properties through CJ hole and have found them all to be of high standard.
In addition the service I received when renting my recent property was fantastic . Ethan Marlborough, who is based at the Cheltenham office, was extremely informative, professional and polite at all times- a really lovely chap !... Read more
Tenant
15th Mar 2022 (2 years ago)
J Lester
All the team worked very hard at selling our property. The process was complicated, not through anything C J Hole did. All the team made the process as effective and efficient as possible. Thank you.... Read more
Seller
5th Mar 2022 (2 years ago)
P simula
Very kind... Read more
27th Feb 2022 (2 years ago)
H Flaxman
Jenni handled the sale of the property we were purchasing and from beginning to end she was so helpful and kept us informed at every stage even when our own (online company) agent was less than helpful or available to answer questions. Jenni steered us safely through the purchase of our home and we couldn't be happier.
Many thanks... Read more
Buyer
23rd Feb 2022 (2 years ago)
A Walsh
An excellent service throughout. Ethan maintained regular contact and secured a great rental property. Recommended letting agents.... Read more
Landlord
17th Feb 2022 (2 years ago)
J Veal
Fantastic to deal with from start to finish, very professional and friendly.... Read more
15th Feb 2022 (2 years ago)
Angelena
Efficient and courteous staff. Calls and emails were returned speedily.
Went the extra mile in dealing with a frustrating situation. Would recommend.... Read more
9th Feb 2022 (3 years ago)
A Shepherd
We've used CJ Hole for two house sales now and they're always professional and don't hang around. The sign was up within 24 hours and came down on the day of the sale completing. Always good advice and well organised viewings. Most importantly they phone you with weekly updates on progress and aware of any possible issues with the full chain - something that isn't that common with on-line agents. More expensive than on-line - yes, but well worth it if you want as little stress as possible.... Read more
Seller
8th Feb 2022 (3 years ago)
S Savery
The staff at CJ Hole were helpful and courteous at all times. They always replied promptly to any queries we had with our purchase, and kept us up to date with any issues that cropped up throughout the whole process. Would happily deal with this company again,
Steve and Debs Savery.... Read more
Buyer
8th Feb 2022 (3 years ago)
K Zeelie
I am very happy with the excellent service provided by Ethan Marlborough and the staff of CJ Hole. Ethan has been incredibly helpful and has made the whole experience a very positive one.... Read more
6th Feb 2022 (3 years ago)
P Ewins
Fast valuation and excellent advice... Read more
31st Jan 2022 (3 years ago)
I Farafonov
We have had an outstanding experience with CJ Hole. All the team was very friendly and helpful. Especially thanks for Ethan, who found us a house that matched our requirements. I would definitely recommend CJ Hole my friends and would be happy to use them again in future.... Read more
30th Jan 2022 (3 years ago)
J Chaney
I had a fantastic and very professional experience when letting with CJ Hole, especially with Orin and Ethan who dealt with the let. Highly recommend ???? thanks again for a smooth process.... Read more
Landlord
28th Jan 2022 (3 years ago)
J H
We have been massively impressed by CJ Hole’s rental service. The team are very professional, quick to respond and really made the rental process as smooth as it can be. Ethan helped us through the initial phase of viewing and tenancy agreement. Andy looks after us now we’re moved in. Would definitely recommend based on their brilliant service.... Read more
Tenant
28th Jan 2022 (3 years ago)
M Meadows
It was the first time I used C J Hole and I have to say the service was absolutely outstanding. Ethan was truly amazing and looked after me throughout the entire process, nothing was ever to much trouble for him. He was professional, approachable, knowledge and very responsive. He really took the stress and anxiety out of the entire process. Thank you again Ethan!... Read more
27th Jan 2022 (3 years ago)
A Shand
Excellent help throughout the application process, kept very well informed over all the moving parts. After bad experiences with estate agents in the past, CJ Hole really impressed and delivered. Hats off to Ethan especially!... Read more
16th Dec 2021 (3 years ago)
F Man
ETHAN and the entire CJ HOLE team are very professional. They assisted me in renting a UK property in Hong Kong, and provided a lot of advice for me who are new to the UK.... Read more
Tenant
9th Dec 2021 (3 years ago)
A Willmers
I have rented a property from CJ Hole and the service that we received was nothing short of incredible. We worked with Ethan and assisted us every step of the way. His service can not be faulted.
He and the whole team at CJ Hole are absolutely incredible.... Read more
Tenant
3rd Dec 2021 (3 years ago)
M Yavari
I have been in business with C J Hole for the last 5 years and to date I can honestly say that they, in particular Orrin, has very reliable and his performance has been very satisfying.... Read more
3rd Dec 2021 (3 years ago)
JdW
A team of individuals who work as a team to achieve the best possible results for their clients. Many thanks for all of your efforts in doing all that was necessary to get to completion and us into our new home.... Read more
Buyer
30th Nov 2021 (3 years ago)
P Dowell
Managed service for my rental - great service, really friendly and helpful all the way through. Dealt with a lot of complex issues very professionally and helpfully making them far less stressful than they could have been. Really grateful to have had them managing my property for me.... Read more
Landlord
15th Nov 2021 (3 years ago)
J Mycoe
Professional, responsive and helpful... Read more
11th Nov 2021 (3 years ago)
J Wintle
So impressed with CJ Hole. We unfortunately instructed a terrible solicitor for the purchase and I’m sure the sale wouldn’t have gone through if it weren’t for Jenni’s tenacious and determined approach. She chased endlessly and held the solicitors to account. We’re delighted with the house and so grateful to CJ Hole for making sure the sale went through.... Read more
Buyer
30th Oct 2021 (3 years ago)
T Madari
I'm a new tenant for a property managed by CJ Hole. Orrin was super nice with us, helpful and friendly.... Read more
Tenant
22nd Oct 2021 (3 years ago)
G homer
Awful... Read more
22nd Oct 2021 (3 years ago)
J Phillips
I'm a new tenant for a property managed by CJ Hole. The process was very straightforward. Orrin and team very polite, friendly and helpful. Always willing to answer any question. Great professionalism... Read more
Tenant
16th Oct 2021 (3 years ago)
S Whitworth
As the landlord of a Cheltenham rental I have used CJ Hole for a number of years. More recently there have been some changes that have resulted in an even better service, I would highly recommend them.... Read more
Landlord
15th Oct 2021 (3 years ago)
A Billingham
CJ Hole sold our house for us recently and the service was great. Very responsive on calls and emails along with feedback from viewings. Good negotiating and always very helpful. Thank you!... Read more
Seller
15th Oct 2021 (3 years ago)
A Strevens
Excellent service... Read more
14th Oct 2021 (3 years ago)
K rickards
We have recently bought through and now rented our property with c j hole and couldn't be happier with the service they have provided, especially Orrin for all his help going through the rental process with us he is a credit to the business.... Read more
Landlord
14th Oct 2021 (3 years ago)
B Riddle
Helpful and made the moving process simple.... Read more
14th Oct 2021 (3 years ago)
B Luckhurst
We have recently moved to Tewkesbury, and the experience with C J Hole was excellent, from start to finish! Orrin was super friendly and helpful, and the whole process was so smooth.... Read more
14th Oct 2021 (3 years ago)
J Gilchrist
From the first face to face viewing and valuation, through all viewings, a failed sale and eventual success, the team at C J Hole in Cambray were open, proactive and had a deeper knowledge of the block that the flat was in. I was particularly impressed by the comms between Estate Agent, Solicitors and Buyers and Seller. Alway moving things along and looking to find solutions to issues, finding a back up buyer very quickly when the first withdrew. I liked the appropriate mix of phone calls (for speed) and e-mails (necessary formality). I would recommend to others. Thank you all.... Read more
4th Oct 2021 (3 years ago)
D Goold
We cannot fault CJHole from the moment they arranged a viewing, to selling our property within a day and then helping arranging a quick move! Communication with Jenni was excellent, always professional and efficient. Thankyou so much... Read more
Seller
25th Sep 2021 (3 years ago)
R C
Jenni and team at CJ Hole went the extra mile to help my brother and I sell Mum's flat after she passed. They were so very helpful and professional, we couldn't have asked any more from them, wonderful! I 100% recommend CJ Hole.... Read more
Seller
20th Sep 2021 (3 years ago)
M Devereux
We recently moved house, and CJ Hole Cheltenham were our agents for both our sale and purchase. We viewed several types of property from their extensive listings, and found our dream home. Regarding our sale, they marketed our property to their tailored client database, and secured multiple viewings even before our listing went live; to top it off, they sold it on the first day of viewings to the first to see it! We received a first class professional service from start to finish, and can’t recommend them highly enough. They have a great team of advisers, and kept the wheels moving on both contracts so we could complete and move within the stamp duty holiday. Thank you so much.... Read more
Seller
5th Jul 2021 (3 years ago)
T Wright
Cj Hole were recommended to me by a friend who had personal experience and I am so glad they did. They found a buyer even before the full marketing had started! Jenni, in particular, was particularly good. Not only in her responsiveness (and always ringing you back!) but her detailed knowledge of exactly what was going on with the process and all down the chain. As with many leasehold properties it is often more complicated but Jenni understood the issues and dealt with them.... Read more
Seller
3rd Jul 2021 (3 years ago)
C clarke
First class service from CJ Hole, a really positive experience from start to finish! They are extremely professional, very quick to respond to queries and always helpful and courteous. Huge thanks to Jeremy, Jenni and the Cheltenham team. Highly recommend.... Read more
1st Jul 2021 (3 years ago)
S Turk
I have used CJ HOLE in Cheltenham for several properties now and each time I have benefited from excellent service. Jenni Moore and her sales team are very professional and Jeremy is extremely helpful, always on hand to assist.
Eye- catching marketing and timely communication are other attributes of this company.
June 2021... Read more
30th Jun 2021 (3 years ago)
A Garner
CJ Hole acted as the estate agent for the property I was purchasing. My contact was Jenni Moore and I received first class guidance and support from her and the wider team. Their level of communication was spot on and I felt supported with speedy follow ups every time I needed them. Highly recommended.... Read more
Buyer
30th Jun 2021 (3 years ago)
J Slee
C J Hole was our sellers estate agents and they regularly supported us in interactions with the seller and solicitors.
Many thanks to Jenni who suffered through many of my phone calls!... Read more
29th Jun 2021 (3 years ago)
Rhi
Very professional estate agents that I would highly recommend. They efficiently booked us in for a viewing of a property we wanted to rent and made the subsequent process of securing the flat very easy. They answered any queries quickly and are still welcoming of any questions.... Read more
Tenant
25th Jun 2021 (3 years ago)
Vladislav
Honesty and professionalism of CJ gave the confidence to work with this Estate Agents.
Our manager Jenni was always in touch, instantly responded to all requests, constantly communicated between seller, buyer and lawyers. We can only say positive things about the whole experience from start until finish. Highly recommend.... Read more
25th Jun 2021 (3 years ago)
M Bolt
The service that the staff at C J Hole provided, particularly Jackie and Jenni was fantastic from beginning to end - always keeping us in the loop on what was happening with our sale to a successful completion. Thank you!... Read more
Seller
25th Jun 2021 (3 years ago)
O Smith
Very professional and expertly managed/advised throughout a challenging sale. They’re experience and understanding of the situation guided us through to successful completion.... Read more
Seller
22nd Jun 2021 (3 years ago)
S Jones
When moving to a new property in a new city and with the intentions of starting a new job, it all became very overwhelming.
However Molly Sharp (one of the agents) was extremely helpful and went above and beyond to help me!... Read more
11th Jun 2021 (3 years ago)
P Wynn
Great service. Very efficient and professional. Our house sold very quickly. Thank you.... Read more
Seller
28th May 2021 (3 years ago)
V Smith
Jackie and her colleagues have done a great job of guiding us through the sale process. Communication was good throughout, and Jackie was always on hand to assist with decision-making. Would recommend.... Read more
Seller
27th May 2021 (3 years ago)
M James
I am a landlord and CJ Hole manage one of my properties. They are really Professional from start to finish, very proactive and very knowledgeable. Very easy to deal with... Read more
Landlord
18th May 2021 (3 years ago)
H Weir
We asked three Estate Agents to value my mother-in-law's property and Jackie at C J Hole was a clear winner. She was friendly but professional, had done her homework on the property, its locality and the market, and evidenced this with examples of sales of similar properties. Unlike the others, she was able to both value the property and have an idea of potential buyers who might be interested in it - others seem to have made a distinction between the roles of taking properties on and selling them. Her timeline for bringing the property to market was clear and her follow up immediate.
Having made the decision to go with C J Hole, her team organised the EPC, photos, property details and Rightmove marketing within a week and the property sold on the first day of viewings.
Good communication since then meant that the whole process has been completed within 2 months.
We would definitely recommend Jackie, Jenni, Charlotte and the team at C J Hole.... Read more
Seller
16th May 2021 (3 years ago)
A Pickford
My agent Molly was so lovely, very friendly and relatable. Not only did she give a professional tour of the property, but she also gave me advice about Cheltenham and where the best places are to check out.... Read more
16th Apr 2021 (3 years ago)
J Sweetman
CJH were highly efficient. They were quick to make arrangements and go live after recommending an excellent photographer and independent solicitor.
All staff who would conduct viewings visited our house beforehand for a full briefing/guided tour before viewings commenced. They were supportive, proactive and maintained good communications throughout, facilitating a very satisfactory outcome.
They provided a totally professional service, and Jeremy gave excellent advice when we hit problems.
We cannot recommend Jeremy Prosser and his staff highly enough.... Read more
Seller
16th Apr 2021 (3 years ago)
C Carter
Just a quick one as its deserved... Fantastic service! Stuck by out side until we got the property we was after and always willing to answer any questions.... Read more
14th Apr 2021 (3 years ago)
A Lobo

We had 4 quotes completed by Cheltenham based estate agents and chose Jeremy at CJ Hole as he had clearly done his research on the property, gave me an honest view and a competitive price.
Two initial things I really liked were the team viewings of the property so that everyone hosting viewings knew the property and all the details.
Secondly, the recommended professional photographer was amazing. Highly recommend everyone use this service - it’s a small cost in the grand scheme of things and the photos looked great.
CJ Hole was quick to get viewings in, had lined up prospective buyers before the property had gone live online. We had a few offers within a couple of weeks and agreed a buyer shortly after.
Jenni was our main contact and she has been fantastic. Always responding to phone calls or emails, answer any questions and was a great go between the solicitors and our buyer making sure everything ran smoothly.
We are so pleased we chose CJ Hole. The service has been excellent and the team working there are extremely professional and helpful.
Highly recommend using CJ Hole!!... Read more
Seller
11th Apr 2021 (3 years ago)
T Lee
Big shoutout to Molly Sharp for helping me complete my first move! Always on hand to answer any questions I had and made it a very easy and quick process ????... Read more
10th Apr 2021 (3 years ago)
F Hall
National circumstances blighted the dale of the property - from elections, BREXIT, Christmas to 3 COVID lockdowns...
C J Hole (Jackie and Jenny especially) have been holding our hands all the way and finally it has gone. The company organised video viewings (lovely pictures) to side step lockdown and have been professional throughout what was an emotional time. Thoroughly recommend.... Read more
Seller
1st Apr 2021 (3 years ago)
C B

We originally started working with CJ Hole back in early 2019 and after getting a few quotes through 4 or 5 of the Cheltenham based Estate Agents, we decided that Jackie at CJ Hole would be the best person to get our sale.
The photos were taken by Jackie and they turned out great and we reviewed the description fo our property before we put it up for sale.
We had a few viewings in the first week and accepted an offer within the first 10 days.
Unfortunately, due to our onward purchase, we eventually had to drop out. The main contact we had through was Jenni who was always on the ball and quick to reply.
So, over the space of 2 years, we tried to buy 3 houses, and it kept falling through due to the chain. There were 4 occasions where CJ Hole had to find a new buyer for us due to our onward falling through or being delayed, and always within 10 days we had an offer accepted. They also have a list of potential buyers they contact so its always quick to get an offer accepted.
They always stuck to Covid restrictions during viewings and left our house exactly as we left it after viewings.
Finally we found the perfect house to purchase and we were able o complete the sale in 2021. Having worked with a few estate agents over trying to purchase a few houses, I must say that CJ Hole were the best. In the future if we look to move (hopefully not too soon since its taken us so long to move), we will use CJ Hole for our sale.... Read more
Seller
1st Apr 2021 (3 years ago)
C Cypher
Big thanks to Molly!
After finding our property we were able to quickly arrange a viewing within a couple of hours of sending an enquiry, for the next day (on a Saturday which was great!) and we decided we wanted to take it, so on the Monday we started the process, it all moved nice and quickly and all our questions were answered swiftly and professionally and even when we had a second viewing and there was an issue with access to the property it was dealt with efficiently. Molly has been really helpful and always there when needed!... Read more
Tenant
30th Mar 2021 (3 years ago)
J White
Very smooth experience selling my flat. Jackie did a great job of keeping me informed throughout and responded very quickly to any messages, and other folks I spoke too were all very good as well.... Read more
Seller
20th Mar 2021 (3 years ago)
D Collins
Great service from start to finish with excellent and clear communication. Jackie and Jenni were always quick to provide updates and were extremely helpful with resolving minor issues that arose during the sale of my property. Would highly recommend.... Read more
Seller
16th Mar 2021 (3 years ago)
S weston
We purchased a property. Vendor was flexible in allowing us access facilitated through CJ Hole. At first visit CJ Hole showed up precisely on time and gave us space to consider our thoughts only interjecting to answer queries raised. Unpressurised. Our requests to the vendor were promptly forwarded and responded. We were given key access when needed, with staff volunteering to attend out of hours to deliver and collect keys. Our purchase was smooth and we found CJ Hole responsive and professional throughout... Read more
Buyer
16th Mar 2021 (3 years ago)
T coombe
We have used CJ Hole Cheltenham letting department on 3 occasions in the past 5 years, they have been extremely professional and helpful but most importantly for us they have engaged with our personal requirements and have found us 3 perfect tenants.
Excellent service !!... Read more
Landlord
10th Mar 2021 (3 years ago)
M Scott
First experience using CJ Hole and I have not been disappointed
They have been so professional and efficient throughout the process of purchasing a house
They are efficient, polite, knowledgeable, and friendly
They have impressed me so much that I am about to use them in a Landlord capacity as well
Would recommend them to anyone... Read more
Buyer
9th Mar 2021 (3 years ago)
E Warner
I chose CJ Hole to find tenants for my property. Molly was great, gave me lots of advice, communicated really well and most importantly found me a tenant! Would recommend using them.... Read more
Landlord
8th Mar 2021 (3 years ago)
J Payne
Really good at keeping me updated throughout my purchase.
Jackie was always polite and willing to explain parts of the process I was unsure about.... Read more
Buyer
1st Mar 2021 (3 years ago)
G Ramsay
Seemless, professional and friendly. Great service from Molly and the team at CJ Hole,
Thank you!!... Read more
1st Mar 2021 (3 years ago)
S Wall
We chose CJ Hole after having 3 agents visit our property. Jeremy gave us an insightful overview of the property market and provided a well reasoned valuation of our property. In the end our property didn't even go to market as they had an appropriate buyer on their books ready to proceed. The rest of the sales team provided consistent and prompt support with the sale process, which helped to reduce the overall stress of the move.... Read more
Seller
22nd Feb 2021 (3 years ago)
C Whitby
Thorough preparation by all representatives who conducted viewings, good communication, very safe covid-19 practices and a tenacious approach to closing the sale.... Read more
Seller
19th Feb 2021 (3 years ago)
M Nash
Professional, friendly and very efficient. Always happy to help and nothing is too much trouble. Molly made the difference with her friendly approach and can do attitude.... Read more
16th Feb 2021 (3 years ago)
E Joyce
Good service friendly staff... Read more
21st Jan 2021 (4 years ago)
D Cooper
Professional, responsive, helpful and informative throughout my letting process. 5* review absolutely deserved. Employee of the Month nomination for Molly.... Read more
Landlord
16th Jan 2021 (4 years ago)
B LEA
Molly was helpful throughout and was always responsive and supportive during the letting process. 5 * all the way !... Read more
Landlord
14th Jan 2021 (4 years ago)
AlphaWhiskeyHotel
Outstanding agents. Even with lockdown/ Tier protocols, everything was handled quickly and smoothly. Questions or concerns were addressed immediately via Email or phone. Really lucked out having CJ Hole handling my first move to the UK, my co-workers had nothing but problems with other Rental agencies.... Read more
Tenant
14th Jan 2021 (4 years ago)
W Usher
CJ Hole were exceptional in the sale of our property. We had superb service from all members of the team. When lockdown happened they were really responsive and when our first sale fell through, they acted swiftly in order to re-market the property with asignificant number of viewings.
They helped us at every stage and I would recommend them for a personal but professional experience.... Read more
Seller
4th Jan 2021 (4 years ago)
C Watson
I completed my sale within eight days of accepting an offer.... Read more
Seller
16th Dec 2020 (4 years ago)
R Lai
Ms Molly Sharp MARLA is a great lettings negotiator, she is professional and helpful, excellent experience with warm and useful advice. Thank you, Molly.... Read more
Landlord
16th Nov 2020 (4 years ago)
R Bayliss
The service provided by C J Hole has been fantastic, totally professional and endlessly helpful. They haven’t put a foot wrong and have saved me a lot of time and effort in finding and securing a good tenant.... Read more
Landlord
3rd Nov 2020 (4 years ago)
S Johnson
Finding a flat in these current times isnt easy.
Especially if unemployed or looking for work.
However I I discouvered a flat in landsdown Cheltenham. Met a very pleasant professional letting agent called Molly who did the viewing. Molly was very helpful and informative. Even though not all queries were answered. Molly tried to find the answers online.
Molly was very supportive during the legal process signings was able to guide me through the sending documents required for reference checks. So I would recommend cj hole they're very helpful.... Read more
Tenant
30th Oct 2020 (4 years ago)
J Hughes
Orrin was great helping us move into our new place last month. He answered all our questions promptly and move everything along very quickly.... Read more
Tenant
28th Oct 2020 (4 years ago)
S Easthope
We were very happy with the efficiency & professional way we were helped from day one by Orrin he turned up on time to show us round our first property & followed us to the next property we viewed
We decided to make a offer on the first property & within 24 hours our offer was accepted & we are very happy in our new home
He met us on the day we moved in to hand over the keys
I can honestly say Orrin is a well groomed polite & professional young man a great asset to the cj hole office
Regards
Stephen Easthope... Read more
Buyer
26th Oct 2020 (4 years ago)
S Legler
We worked with Orrin to let a property. He was incredibly helpful and responsive. Our interactions with other staff were equally positive.... Read more
Landlord
18th Oct 2020 (4 years ago)
A Legler
Orrin was particularly helpful and responsive.... Read more
18th Oct 2020 (4 years ago)
E Clarke

Have just been rang approximately 3 weeks after I scheduled an advanced valuation request for the 26th October to be told albeit politely that "CJ Hole based on current demands are wishing to place their focus on houses and not flats- this is where the demand is currently at". Approx 3 weeks earlier having completed the form on their website i was rang and told that they are swamped by demand and to try elsewhere as there are no appointments over the next couple of weeks. I politely informed them that if they check their booking system they will see that i have booked for around 6 weeks time. "Oh sorry - i was told, our calendar system doesn't work so it hadn't told us what date you were interested in". I will leave others to decide whether they feel this level of service is professional or not but for me Its akin to a taxi driver at Heathrow airport deciding that your short trip fare is not worth it as they'd rather pick up a more lucrative passenger. That's fine but this is a 2-way street - perhaps others will vote with their feet, as CJ Hole clearly value some business more than others......I will cancel the accommodation i had booked and will no longer head 100+ miles out of my way to help my vulnerable mother who is in residential care since CJ Hole would rather enrich themselves with a more lucrative portfolio.
***CJ Hole has replied with "Our database of buyers is not the best fit for your property, and it is only right and proper to communicate this honestly from the outset. We wish you good luck with your mother's sale."***
Except that you didn't communicate that - perhaps you should listen to your recorded calls. You stated that your focus is now on houses not flats and at no time did you say or allude to "our database of buyers is not the best fit". Considering you haven't seen the property which is a 2 bed centrally located apartment with no onward chain you obviously care more about your reputational damage and less about acting ethically. You currently have apartments on sale for as little as £99,000 so the idea that that your appealing to a certain demographic is frankly delusions of grandeur.***... Read more
Seller
8th Oct 2020 (4 years ago)
R Scott
Lovely agency - very helpful professional staff. I grade a firm by how they treat a potential buyer. I should know I've been in the profession since 1987... If we had a Forest of Dean - Gloster branch I would instruct them for sure ! Highly recommended... Read more
3rd Oct 2020 (4 years ago)
R Hanlon
Molly at CJ Hole was outstanding in her ability and professionalism when i was moving to Cheltenham, within 1 hour Molly had emailed me with a number of options and by the end of the day i had agreed to lease the perfect accommodation. The actual signing off the lease was also extremely impressive and hassle free due to the efforts of Charlotte .
Thank you very much to the team at CJ Hole !!... Read more
Tenant
2nd Oct 2020 (4 years ago)
L Hoddy
Molly went out of her way to ensure our moving in period was as stress free as possible. Replied to all queries I had, even after hours couldn’t of asked for a more responsive and helpful professional.... Read more
Tenant
1st Oct 2020 (4 years ago)
D Gaik
I was absolutely sadly suprised of theirs service. Left me without heating and no hot water for 5 days in autumn. I had to phone for engineers on my own to fix the boiler. Always had to contact them to get an answer or to be informed. If you raise an issue after their working hours they absolutely don't care, no metter how bad situation it is.
Highly do not recommend.... Read more
Tenant
30th Sep 2020 (4 years ago)
B sullivan
The renting process was so easy, staff were very helpful and Molly was a star!... Read more
Tenant
28th Sep 2020 (4 years ago)
P Watts
Molly is such a great hard working and responsive agent - a great asset to the company!... Read more
8th Sep 2020 (4 years ago)
J Whistler
We found CJ Hole very professional and thorough.
The care and attention we received from Molly was excellent. When she understood our moving criteria, deadline and details, she was proactive in trying to find us a property.
In the end we were successful in finding a house with CJ Hole as she lined us up with a property soon to be vacated, but not yet.
Other agencies seemed not to do this or think so laterally.
I would highly recommend them.... Read more
7th Sep 2020 (4 years ago)
R Evans
We have had a really good experience renting a property through CJ Hole.... Read more
Tenant
30th Aug 2020 (4 years ago)
A Swales
CJ Hole have recently sold a property for us. The quality of the property details, photos and the guidance given to us on pricing enabled us to secure a buyer quickly. Despite the sale occurring during the pandemic they kept us informed on progress and chased up where necessary. They were professional throughout. Thank you.... Read more
Seller
26th Jul 2020 (4 years ago)
E clark
upon inspection to moving in the staff like Molly have been more than helpful to completing all that needed to be done and answering all we needed to know. I would highly recommend when you need someone to help you do the hard work or even when you need them to do it for you. I have had no issues with them.... Read more
Tenant
23rd Jul 2020 (4 years ago)
I Clark
Very friendly staff lovely people to deal with would recommend them molly sharpe was very friendly and very helpful answering questions very quickly and was always helpful... Read more
23rd Jul 2020 (4 years ago)
L Mclean
Recently moved into a new flat and CJ Hole couldn’t have been more helpful. Met with Molly to pick up the keys, she was very professional and friendly and was a great contact point for a few things we needed in the first few weeks of moving. Great company with lovely staff.... Read more
Tenant
22nd Jul 2020 (4 years ago)
M Sollis
Pretty straightforward. Helpful n friendly... Read more
19th Jul 2020 (4 years ago)
T Smelt
Molly and the gang were nothing short of exceptional when it came to finding my new gaff. I was held in the highest regard from the first phone call to handing over the keys.
I was told by a number of agents that they wouldn't help me find a place remotely and that it would be impossible to rent a place without being there in person until I spoke to Molly. She was fantastic, showing me videos and getting back to me when I needed answers.
As an added bonus they have the best flats in the best areas so not only I got a flat but it was somewhere I actually quite like.
I am super happy to recommend CJ Hole to anyone looking to rent or buy anything anywhere.... Read more
Tenant
16th Jul 2020 (4 years ago)
R Rutter
Very helpful, and knowledgeable about the properties that I viewed.
The turn round was quickly and efficiently completed.
Always responded promptly to any questions or queries.
Helpful, pleasant and well organised.
Would recommend CJ Hole lettings without reservation.... Read more
23rd Jun 2020 (4 years ago)
S Donnan-Smith
Jenni Moore from CJ Hole was the agent for the property we were buying and she was exceptional. We wish we had used them for our sale. We are currently trying to sell another property and are looking at swapping our current agent over to CJ Hole based on the experience we had working with Jenni at their Cheltenham branch. Throughout the entire Lockdown, Jenni always answered the phone, replied to emails and without her I doubt whether our difficult chain of 7 transactions would have got across the line.... Read more
Buyer
17th Jun 2020 (4 years ago)
N Curtis
I can't praise them highly enough. Professional, thorough and skilled. Great communicators, they really know their business, and work very hard on behalf or their clients.... Read more
29th May 2020 (4 years ago)
T Beauregard
I was recommended to use CJ Hole by my accountant and the recommendation was spot on. All the staff know their business, are efficient and friendly. The firm has good systems in place to ensure that every factor is taken into consideration.... Read more
19th May 2020 (4 years ago)
A K
Everyone that I dealt with at CJHole were amazing and prompt especially Sarah. Anything that needed mending in the property they swiftly contacted the landlord and got back to me in good time. I rented from them for a year and would rent with them again in a heartbeat.
Thank you again CJHole.... Read more
Tenant
1st May 2020 (4 years ago)
T Burgess
At the outset I selected C J Hole as, whilst the fee was higher than competitors, I believed I'd obtain a more effective and higher quality service - this has certainly played out.
Two staff, that I regularly engaged with, have been excellent:
1. Jacqui from the start has been professional, courteous and responsive.
2. Jenni has been an absolute star - her tenacity, drive, commitment, determination and, again, professionalism stood out. I am in no doubt we would have not completed in this timescale if it was not for Jenni!... Read more
31st Mar 2020 (4 years ago)
E KB
The entire team at CJ Hole were awesome from start to finish- especially Molly Sharp. She was very friendly and an excellent point of contact. She was able to answer all my questions (of which there were a lot) and she really helped ease the process (especially since I am renting for the first time). Thanks Molly! If you’re looking to rent/buy a property, I 100% recommend this franchise. :)... Read more
Tenant
3rd Mar 2020 (4 years ago)
E Evans
Cj Hole has been a superb Agent to work with.
In particular, I can thoroughly recommend working with Justin Prosser and Orrin Pryse-Jones who have enabled properties to be agreed smoothly after detailed discussions over a number of weeks. Both Justin & Orrin understand the requirements of all stakeholders ensuring effective communication throughout the lettings process, efficient processing of the contract and key handover.
It has been a pleasure to work with both of them and the wider team!... Read more
Landlord
2nd Mar 2020 (4 years ago)
S B
The whole team at CJ Hole have been brilliant, very professional and supported us through a difficult period. Due to our situation, they managed all our viewing and took care of all the liaising with our new buyer and were very helpful in putting us in the right direction over several areas we needed to sort out, such as clearing the house.
They made the whole process of selling the house straight forward and I am very happy to recommend them. Jenni was our lead contact throughout and full of good ideas and a pleasure to work with. A huge thank you to you all for all your help.... Read more
Seller
19th Feb 2020 (4 years ago)
V Negrea
After Molly Sharp, withheld crucial information which would have aided landlord making a decision prior to viewing the property and then meeting the landlord. I have withdrawn from the most amazing property due to the lack of communication of correct information and no proffesionalism. Full details will be sent to manager in due course... Read more
Landlord
15th Feb 2020 (4 years ago)
L Giannelli
CJ Hole managed the sale of our last property and also the purchase of our current home. Jenni was so proactive, helpful and clear in explaining everything through the inevitable ups and downs of buying & selling houses. They are so honest & hardworking - we would highly recommend them to anyone!... Read more
Seller
11th Feb 2020 (5 years ago)
K A
Fantastic service from start to finish. Molly was extremely knowledgeable about the properties she showed us around and nothing seemed too much trouble. Would highly recommend CJ Hole (and Molly!) to anyone looking to rent a property in Cheltenham.... Read more
Tenant
3rd Feb 2020 (5 years ago)
T Hill
Excellent service and very helpful.... Read more
3rd Feb 2020 (5 years ago)
S Budavi
I was happy with the service provided to us as we were new in town Molly explained the process very well and helped us move in smoothly... Read more
Tenant
1st Feb 2020 (5 years ago)
J Keating
I recently purchased a flat through CJ Hole and they are now acting as the letting agent for me. I can't fault them so far. Jenni Moore, Charlotte Jobbins and Justin Prosser have been excellent. Always quick to respond, very helpful and knowledgeable. Would definitely recommend and shall use in the future.... Read more
Buyer
21st Jan 2020 (5 years ago)
V Tipton
I have just sold a property using CJ Hole. The transaction became complicated through no fault of their own but the CJ staff remained positive and resolute. I would definitely recommend using them.... Read more
Seller
12th Jan 2020 (5 years ago)
D Beer
Recently sold my flat through CJHole. Was a bit of a mission for various other reasons, but the staff at CJHole were great in helping chase it along. Well recommended to help take the hassle out of the process.... Read more
Seller
9th Jan 2020 (5 years ago)
J Oki
Had a really good experience with CJ Hole in Cheltenham. Especially with Molly Sharp. She helped me in every way as possible, she was very professional, continuously updating me with any issues and any question I have, she will get me the answers. Overall I had a great experience with CJ Hole Cheltenham. I 100% recommend them if you looking for house to rent or buy in Cheltenham.... Read more
19th Dec 2019 (5 years ago)
A Davis
It took quite a long time due to difficulties with a Chain, to get to Completion. CJHole and Jenni were very good and helped all they could They were always polite and easy to talk to, and so thank you Jenni and your team for all the help you gave us We got there in the end and I am still surrounded by boxes and too much furniture! Thank you all and I hope you have a Happy Christmas! With Best Wishes from Diana Mackie.... Read more
19th Nov 2019 (5 years ago)
A Beardon
Lovely friendly team and extremely helpful. Special thanks to Molly who helped us from start to finish. I would recommend C J Hole for their professionalism and friendliness.... Read more
9th Nov 2019 (5 years ago)
P Marcelino
Great service. Molly Sharp have been a serious professional throughout the entire leting process.
I recomend CJ Hole to anyone loocking to have a premium and well trained customer service.... Read more
Landlord
8th Nov 2019 (5 years ago)
D Aston
Absolutely outstanding service. From the minute we met the sales team they were so friendly and helpful. Couldn't have asked for a more stress free, easy sale. They really couldn't do enough for us and went the extra mile. Would recommend CJ Hole to friends and family. 10/10!... Read more
Seller
5th Nov 2019 (5 years ago)
A Green
Efficient, thorough and friendly. Communication was exceptional and all staff tried their hardest to ensure my sale went smoothly - and it did. Jenni Moore took the lead with my sale and was faultless. I highly recommend CJ Hole.... Read more
Seller
29th Oct 2019 (5 years ago)
C Wigmore
Very professional, capable service provided. Would recommend.... Read more
23rd Oct 2019 (5 years ago)
S Bell
Although Jenni, Jeremy and their colleagues weren't my agent, they really pulled all the necessary strings to make sure my sale completed. First class service!... Read more
Seller
23rd Oct 2019 (5 years ago)
T Wind
I recently had a wonderful experience working with the letting agents at CJ Hole. All of the agents were helpful in making the letting process as east as possible for us. Molly was exceptionally professional and went above and beyond to help us complete our rental to move in as quickly as possible. I will most definitely use CJ Hole again for my future home rental/buying needs.... Read more
Tenant
11th Oct 2019 (5 years ago)
H McDaniel
I was quite amazed to discover after contacting several letting agencies in Cheltenham, how different each agency's response was to my enquiries, and the majority I might add, not in a positive way. That was until I contacted CJ Hole..... The whole team in the letting's department went above and beyond to make the letting process and our move-in as painless as possible. I would thoroughly recommend using CJ Hole whether you are purchasing, selling or renting.....their service is exemplary!... Read more
Landlord
8th Oct 2019 (5 years ago)
I willden
Excellent communication, friendly staff and and all round good experience when recently selling our property... Read more
Seller
6th Oct 2019 (5 years ago)
S Hildick-Smith
Great service and really helped us push the purchase through.... Read more
Buyer
26th Sep 2019 (5 years ago)
J L
Had wonderful service from Orrin who provided flexibility and understanding when me and my wife were indecisive over a property. In the end, we decided against the property but even post this the service was of a very high standard and one of the few letting agents who actually felt like they cared. Very impressed and hope to do business again with them.... Read more
20th Sep 2019 (5 years ago)
M Turner
Very professional, knowledgeable and responsive service in setting up the tenancy on our property. Highly recommended.... Read more
Landlord
16th Sep 2019 (5 years ago)
N Webber
We have used CJ Hole letting Agents for a number of years now and have always found them professional, reliable and very communicative. The staff are extremely helpful, always respond immediately to queries and provide great service. I would definitely recommend.... Read more
Landlord
6th Sep 2019 (5 years ago)
R Brierley-Jones
Excellent experience with CJ Hole in selling my mum's house. Jenni was very professional and always happy to help. I would not hesitate to recommend.... Read more
Seller
4th Sep 2019 (5 years ago)
J O’Brien
Justin, Molly and Wesley and all the team at CJ Hole have been nothing but helpful and professional in our experience with them as first-time landlords.
They managed to let our flat within 24 hours of taking the photos which was incredible!
We were recommended to them by 2 separate people and are so pleased we were!
Thank you all for making a potentially stressful time seem so easy!... Read more
Landlord
22nd Aug 2019 (5 years ago)
B Doran
This is our very first time going with a letting agency for a property. We have had excellent service from Molly. Such a happy , positive , assertive & efficient member of their team.
Everything that was done for us was very much appreciated & from start kept up to date with everything. Most definitely highly recommend them.... Read more
Tenant
22nd Aug 2019 (5 years ago)
N Duncan
As a landlord I've been very happy with the service I've received from CJ Hole over the last 12-months. They've always been prompt to address any issues or enquiries I or my tenants have, and if the services of an outside contractor is required they are able to quickly source a professional company. CJ Hole recently helped me upgrade my property and sourced new tenants. This they did in a very effective and efficient manner, getting various quotes in a timely manner. I've been helped by several of the team at CJ Hole including Sarah, Charlotte, Jessica, Wesley, Jacqui and Justin and they've all been excellent. Overall I'm delighted with their service and can recommend them to any landlord looking for an agent in the Cheltenham area.... Read more
Landlord
22nd Aug 2019 (5 years ago)
A Casey
Fabulous service - prompt, efficient, friendly and professional. Highly recommended if you have a property to rent in Cheltenham.... Read more
Landlord
21st Aug 2019 (5 years ago)
C Richards
Rented a property through CJ Hole in Cheltenham, process was very smooth. Staff couldn't have been more helpful. Recommend.... Read more
Tenant
9th Jul 2019 (5 years ago)
J SPARKES
I have recently purchased a property through C J Hole and it has been pleasure to deal with them. Jenni & the team have been extremely professional and efficient from start to finish. They are by far the easiest and most transparent estate agent I have dealt with. It has been a stress-free process, 5 star service!... Read more
Buyer
24th Jun 2019 (5 years ago)
S Cruess
It was an easy and excellent experience working with Molly Sharp from CJ Hole. She suggested a property that would be perfect for my family, and it was. She was very responsive to any questions and extremely helpful through the process. Thanks for finding us our new home Molly!... Read more
Buyer
19th Jun 2019 (5 years ago)
J Dent
Absolutely top notch service from Jenni at CJ Hole in Cheltenham. From valuation, marketing, negotiations and through all the little details that need sorting to get to exchange, Jenni has been professional, efficient and a pleasure to interact with. I would strongly recommend CJ Hole and would use them again in a heartbeat. They also acted as our letting agent for 4 years and that service was also great. If you’re selling a house in the Cheltenham area, give these guys a call (and ask for Jenni). Thanks!... Read more
Seller
17th Jun 2019 (5 years ago)
C Elliott
CJ Hole were excellent to work with on both sale and purchase and I wouldn't hesitate to recommend them.... Read more
Seller
6th Jun 2019 (5 years ago)
T United
I would definitely recommend CJ Hole Cheltenham .From start to finish of property sale they have been fantastic.... Read more
Seller
30th May 2019 (5 years ago)
T Mooney
Huge thanks to CJ Hole for taking such good care of us for the past 8 years. As expats we are relying on the team at CJ Hole in Cheltenham and they have not let us down.... Read more
Tenant
20th May 2019 (5 years ago)
E Levings
I have used CJ Hole for a number of years now to let a property out. They are fair with their fees, offer a 5* service and have always gone out of their way to help both landlord and tenant. Thank you Justin and team.... Read more
Landlord
20th May 2019 (5 years ago)
S Howe
They offered a first rate service, kept us in touch with what was happening in a timely manner and always had a smile... Read more
14th May 2019 (5 years ago)
T Deacon
I have recently let my house out with CJ Hole and I have been very impressed with their efficiency and professionalism. As a first time landlord I was a bit nervous about letting my house, but Justin has put me at ease by responding to all my questions quickly and thoroughly. CJ Hole put my house on Rightmove and found tenants extremely quickly. I am very pleased I chose CJ Hole as my letting agent and can recommend them with confidence. Tom... Read more
Landlord
10th Apr 2019 (5 years ago)
M Jones
Generally good communication and follow-up from C.J. Hole re. property for sale in Cheltenham. Sincere apologies for misunderstanding regarding Keynsham Rd. listing! Hope to find another eligible spot to view soon.... Read more
22nd Feb 2019 (5 years ago)
L johnston
We were relocating and wanted to let our home . Having asked three agents initially we opted for CJ Hole as they demonstrated a knowledge, professionalism and commercial approach that impressed us. Throughout they were reliable and thoughtful and secured us the tenancy we required. Great team... Read more
Landlord
8th Feb 2019 (6 years ago)
A Wood
We have had a really positive experience with CJ Hole, although in the end we did decide on a property not listed with them, they were friendly and helpful. Orrin found us properties that matched our specific requirements. When we viewed them he was friendly and approachable and didn't have the "hard sell" approach we have found so often with other letting agents.
We would definitely recommend them and would use them again in the future.... Read more
4th Feb 2019 (6 years ago)
I Tombs
I have used CJ Hole a number of times to let a large family home and I have always found their service to be extremely professional, friendly and efficient. They provide good levels of communication at all stages and importantly, have always managed to find suitable tenants promptly.... Read more
Landlord
2nd Feb 2019 (6 years ago)
J Tee
It has been not only refreshing but also a pleasure dealing with everyone at C J Hole.
C J Hole and it's team should serve as a benchmark and an inspiration to the profession of Estate Agencies.... Read more
31st Jan 2019 (6 years ago)
P Ross
Excellent! Justin and the team are brilliant :-)... Read more
29th Jan 2019 (6 years ago)
J Bloxsome
Brilliant company, easy to use. Justin’s service is excellent.... Read more
29th Jan 2019 (6 years ago)
M Webb
Jenni from CJ Hole has been an absolute STAR in helping through an extremely complicated and difficult sale of my mother-in-law's cottage. So many obstacles encountered on the way, yet Jenni kept on top of them all, keeping us informed and chasing all parties involved, and keeping the buyers interested and informed too! Having originally registered the cottage with another Estate Agent - which fell though, we were so glad we chose CJ Hole! Jenni's tenacity and sheer hard work was absolutely instrumental in finally completing on the sale after several long hard months. Would recommend them to anyone - whatever the age, style or size of the property.... Read more
Seller
25th Jan 2019 (6 years ago)
D Mochan
Very good service so far. Deal with things quickly and the moving in was seamless.... Read more
Tenant
13th Jan 2019 (6 years ago)
J Cant
After viewing over 30 properties in our search, we have managed to see the good and bad of Chelt estate agents and in our experience, I have to say CJ stand out in many areas - I would certainly recommend using them and would be sure to use them in the future... although I hope not to move for a long long time :)... Read more
14th Dec 2018 (6 years ago)
C wright
Always available to help... Read more
20th Nov 2018 (6 years ago)
Lesley
We received our keys to our new home today from Jenni at C J Hole. We have been very impressed by the service given to us by both Jenni & Jacqui. They have been helpful, supportive and all with a smile. Very efficient and professional, we would certainly recommend this Company.... Read more
Buyer
19th Nov 2018 (6 years ago)
A Steel
They acted very professionally throughout the sale of our property and communicated extremely well, always calling back when they said they would and informing us of all developments in the sale.... Read more
Seller
16th Nov 2018 (6 years ago)
M Adams
Very professional service by Jon. Every aspect of our move was done with full communication updates to us, and always to suit our timescales. A very stressful time was made so much easier. Thank you, would highly recommend.... Read more
10th Nov 2018 (6 years ago)
I Ruxton
Used them on several occasions now and always provided a professional service, easy to deal with and reasonable on costs.... Read more
9th Nov 2018 (6 years ago)
P Bernard
Very efficient service, everything went smoothly, tenant found within days, all checks made, tenants in place.... Read more
Landlord
9th Nov 2018 (6 years ago)
J Howell
From the very start - we felt that CJ Hole would be the company to handle the sale of our house.
We had shortlisted 3 ‘best known’ estate agents and had 3 presentations to listen to. From the outset CJ Hole (it was Jeremy) spoke about the property on s different level to the others. This inspired confidence that they could therefore talk to prospective buyers in a way that would excite and motivate them.
Staff were shown around the house so they were aware of its features and potential. They could thenvtalk about the property ahead of any viewings.
Jenni, was our daily contact and she was excellent. She always kept us up to date with viewings, the feedback received and the actions that were being suggested. We didn’t ever have to prompt for updates - Jenni just made sure they happened.
Finally - no surprise that CJ Hole found a buyer and we completed this morning.
Very many thanks - the whole team at CJ Hole comes highly recommended
John Howell... Read more
Seller
9th Nov 2018 (6 years ago)
T Noade
CJ Hole provided a very professional service from the outset. They proved to have a better understanding of local property prices than their competitors, managed viewings well and were always available with prompt and efficient advice as the sale proceeded.... Read more
Seller
8th Nov 2018 (6 years ago)
J Davis
We received an efficient but also a professional and courteous service from Jenni. We were kept well informed at all stages of the purchase and she was happy to answer any queries we had. Thank you for your help with settling my mother into her new home.... Read more
Buyer
19th Oct 2018 (6 years ago)
N O'Brien
Very professional, spent many years letting my property, excellent service.... Read more
Landlord
9th Oct 2018 (6 years ago)
G Robinson
I recently sold a property in Cheltenham through C J Hole with Jenni Moore dealing with the sale, she was very professional and knowledgeable with excellent attention to detail.
Jenni was exceptionally good at keeping both myself the seller and the buyers informed of how the transaction was going and was very pro active in communicating with both sets of solicitors, giving them the prod they quit often need. Excellent service exceptional Estate Agent.... Read more
Seller
8th Oct 2018 (6 years ago)
A Underwood
Jenni was friendly and helpful. Kept us appraised of what was going on and kept chasing up the solicitors and myself. A good service.... Read more
4th Oct 2018 (6 years ago)
J Hanson
Estate Agents don't have the best of public images but my experience of CJ Hole as a purchaser has certainly been positive. I would single out Jackie Poncia for a special thank you. There was a long chain in my case, which made communication and coordination very tricky indeed. Jackie went to great lengths to establish and maintain contact with the various parties (who were not always as cooperative as they might have been) and to keep me informed. I would also like to thank Jenny, who is eminently efficient and inspires confidence.
I will return to CJ Hole when I lease my flat after moving into my new home.... Read more
Buyer
21st Sep 2018 (6 years ago)
H (Helenh)
C J Hole not only valued my property correctly and secured an offer within 5 days they then followed and pushed the process through to completion. This was no small task as the whole process through no fault on their part took 5 months. Jenni showed the patience of a saint and always kept us fully informed.
I will only use C J Hole for both sales and rental as they always offer a professional service second to none.... Read more
Seller
7th Sep 2018 (6 years ago)
A Bruce-Smith
Very good personal service from beginning to end of the property transaction.... Read more
31st Aug 2018 (6 years ago)
S Health
Absolute joke of a company! I told them I was away for 2 week so needed my house viewed on 9th August 2018 @ 13:00 I had to take time out of my business to meet CJ Hole at my house they were running 15 minutes late so I called up! They told me that they were running late and couldn’t attend! I got there letter confirming the meeting and everything and I had to take time out of work - they didn’t even have the audacity to tell me they couldn’t show up, they rather I wait there all day!....Expect an invoice for taking time out of my business. Do not trust them they won’t show up! They must have fake reviews on here, only real review on here...... Read more
Seller
9th Aug 2018 (6 years ago)
J Shaw
Great service from CJ Hole, first time I have used them and will definitely be using them again. Thanks especially to Jenni... Read more
10th Jul 2018 (6 years ago)
K Thomas
We bought a property that CJ Hole were selling. From the initial viewing to collection of the keys they couldn’t have been more helpful. Jenni Moore in particular.... Read more
Buyer
9th Jul 2018 (6 years ago)
L Kline-Hepherd
Excellent - professional, always helpful, have no hesitation in recommending.... Read more
1st Jun 2018 (6 years ago)
J Purton
Jack Turner dealt with my rental property. Any issues I had were dealt with in quickly, calmly and professionally. A real pleasure to work with.... Read more
Landlord
30th May 2018 (6 years ago)
E Moore
For purchase and rental management, top marks.
I bought a flat in Cheltenham through CJHole who presented their recommendations and then handled the process perfectly. They then continued to manage the property for rental and after almost three years I have to say I cannot criticise them for anything. I do not live in the UK and so good service is essential and that is what they provide. I could not be happier with my agent.... Read more
Landlord
28th May 2018 (6 years ago)
M Minter
CJ Hole stepped in when we had to change estate agents. We were delighted with their service, help and support.... Read more
22nd May 2018 (6 years ago)
D Godbold
Excellent service from CJ Hole. Found lots of people to view the property and then when it was all agreed they handled everything. Kept me in the loop on all the key points and nothing was too much trouble.... Read more
Seller
21st May 2018 (6 years ago)
B Family
The staff at C J Hole in Cheltenham provided an excellent friendly and efficient service throughout the whole rental process.... Read more
2nd May 2018 (6 years ago)
C Bainbridge
We have been fortunate to have rented a property through C J Hole for over 2.5 years. Throughout this time we have always found them to be professional, friendly, fair and helpful. If ever we had any problem with the property that we were renting, Jack, their Maintenance Manager, was always very approachable, quick to respond and effective in getting the right solution as quickly as possible. Justin and Janice appear to run a "tight ship" offering a high service with well trained and helpful staff, and we would not hesitate in renting through them again in the future, or in fact recommending them to any potential Tenant or Landlord.
Thank you for looking after us so well!... Read more
Tenant
13th Apr 2018 (6 years ago)
A Gilbert
I have been working with CJ Hole in Cheltenham for 5 years now, and we have the most amazing working relationship. It is clear they value a good working relationship and always have the interest of others at the forefront of their mind. The service provided is to the highest level, with a fantastic range of services on offer to ensure all Tenants and Landlords are looked after in the best way possible. Keep up the amazing work!... Read more
Landlord
29th Mar 2018 (6 years ago)
N Hollis
Brilliant customer service. All staff in the Cheltenham branch were professional and efficent. They handled any issues/problems and were able to accommodate the last minute viewings which led to my decision to buy. Jenni in particular was extremely helpful and reliable. Thank You CJHole for all your efforts towards the purchase of my first home.... Read more
Buyer
20th Mar 2018 (6 years ago)
P James
C.J.Hole were pleasant, efficient and provided a professional service throughout.... Read more
12th Mar 2018 (6 years ago)
S Peacock
Found all staff at CJ Hole to be highly professional and helpful throughout our very complex sale/purchase. Even though they weren't directly connected with the chain behind us, Jenni in particular got involved and was instrumental in making our move happen.
Very, very happy and will definitely be coming back if and when we decide to move.... Read more
Seller
10th Mar 2018 (6 years ago)
M Harrap
We would highly recommend the letting team at CJ Hole . From start to finish they have been excellent, giving us feed back on every viewing that the carried out , Showing total respect for our property .
Thank you to Orrin, who first came to see us at our property gave us great confidence that they would find us suitable tenants and took notice of all we asked ,this is why we chose to go with C J Hole . Thank you to you all... Read more
Landlord
24th Feb 2018 (6 years ago)
M B
I have used CJ Hole Cheltenham since 2009, buying several properties from them and working with the lettings team to let the properties I own. The service I have received has always been to a high standard, keeping in regular contact with me and understanding my own personal requirements. Whenever I have required an answer to a question or any advice they are quick to respond and help.... Read more
Landlord
21st Feb 2018 (6 years ago)
A Akif
CJ Hole - Outstanding Estate Agent in Cheltenham!
Thanks very much to Justin and his team for letting out my flat so swiftly and at the right price. After just a handful of viewings, the flat was snapped up by a professional couple, exactly as I had hoped for. I have enormous respect for the honest and realistic approach that Justin and his team operate. My requirements have been listened to and honoured at each stage of the process and I have been delighted with the service I have received from the entire team. Thanks to Orrin for his fantastic photography and to Jessica and Jack for taking care of the legal and logistical requirements. It has been an absolute pleasure working with CJ Hole and I would highly recommend the team to anyone looking to let their property.... Read more
Landlord
21st Feb 2018 (6 years ago)
N Dickinson
First class service and attention to detail ensured a smooth sale process from beginning to end... Read more
Seller
2nd Feb 2018 (7 years ago)
B Chandler
We were very impressed with the service we received from the team at C J Hole. They found a buyer very quickly, and they kept on the case to ensure that everything went through smoothly. We have already recommended you to another potential seller. Thanks once again.... Read more
Seller
24th Jan 2018 (7 years ago)
S Plaskitt
CJ Hole staff had very impressive knowledge of the chain, feeding back on what was happening the whole way through the conveyance and understanding how hard to press on a buyer for a very complicated purchase. 5 stars for a extremely professional service.... Read more
24th Jan 2018 (7 years ago)
O Tipper
Jenni and the team at C J Hole were friendly and professional throughout our house buying process, and were really prompt at dealing with our questions and concerns. Thanks for getting the move over the line before Xmas!... Read more
Buyer
26th Dec 2017 (7 years ago)
R Steele
I have been renting a property managed by CJ Hole Cheltenham for the last two years and I am happy to commend them for their excellent service.... Read more
Tenant
13th Dec 2017 (7 years ago)
P Beer
I found the staff to be very friendly and helpful. They helped a lot to make the process go as quickly and smoothly as possible despite there being many issues to deal with. As a 1st time buyer I couldn’t have done it without their help.... Read more
Buyer
8th Dec 2017 (7 years ago)
R Burdett
Excellent. We initially had 5 valuations and after meeting with Jeremy from C J Hole, we decided to use this company. During the valuation meeting with Jeremy, he mentioned that he would ensure all his staff at the Cheltenham office would visit our property to enable them to talk confidently about the house and its features. This happened during the first week that the house was on the market. Jackie did an excellent job of showing interested couples around our home and it wasn't too long before we accepted an offer. Jenni has been outstanding in the period leading up to exchange, linking all the parties in the chain together, chasing other agents and solicitors. We had thought about using an online agent but having now completed the process, so glad we used the traditional agent and left them to negotiate the deal and complete the sale. We will be recommending C J Hole, Cheltenham to our friends and family. Thank you Jeremy and your team.... Read more
Seller
30th Nov 2017 (7 years ago)
R Wallace
As letting agents, unimpressive for a whole host of reasons. Very glad we won't ever have to deal with them again.... Read more
Landlord
27th Nov 2017 (7 years ago)
K Henderson
We’ve been using CJ Hole lettings for almost 10 years and I couldn’t be happier with the outstanding level of customer service from Jack Turner, who is a property manager at CJ Hole.
As a tenant, there’s nothing more valuable than a piece of mind knowing that should anything go wrong in the property, it’ll be sorted quickly. Jack’s communication is absolutely fantastic, he has consistently responded to all of my requests promptly and I’ve never had to chase anything up afterwards, as the issues were fixed within the matter of a day thanks to Jack’s professionalism and organisational skills!
Thank you CJ, Hole and most of all, thank you Jack Turner!... Read more
Tenant
18th Nov 2017 (7 years ago)
Marty
I have been using CJ Hole to let out our house for last two years or so. They are very good to deal with, polite and get things done. I have no hesitation in highly recommending them.... Read more
Landlord
2nd Nov 2017 (7 years ago)
D Pearson
I have used CJ Hole for lettings over the last 4 years and they have been excellent. The lettings team are always happy to help, and they offer a thoroughly professional service.... Read more
Landlord
1st Nov 2017 (7 years ago)
A Mason
Jenny and Jacqui made the whole process as stess freee as possible, nothing was too much trouble. When we exchanged they gave us some bottle of wine to make the unpacking less arduous which we thought was a lovely touch.... Read more
19th Oct 2017 (7 years ago)
E Pearce
CJ Hole were excellent from the start of the process to the finish! They were so friendly and organised in getting lots of initial viewings for the property then once sold we had quite a few challenges and therefore a lengthy process, through no fault of CJ Hole. However, CJ Hole kept the chain together and everyone updated and were great. Would definitely use again!! Thank you ????... Read more
Seller
5th Oct 2017 (7 years ago)
S Windscheffel
I have been both a purchaser and a vendor using C J Hole and my experience as a purchaser, made my decision to use them to sell my house, very easy. Everyone in the team was always courteous and prompt with communication. Jenni Moore was extremely efficient and worked very hard to gain multiple offers and achieve full asking price and kept on top of the sale proceedings at all times. A big thank you once again - I would not hesitate to use C J Hole for the next sale!... Read more
Seller
2nd Oct 2017 (7 years ago)
D C
We found the staff at CJHole very accomodating with our wishes for multiple viewings and professional in their approach to the sale as a whole.
Special thanks to Jenni, Jackie and Alex for the first viewing.... Read more
Seller
20th Aug 2017 (7 years ago)
S Hale
Great service from start to end. Wish we had used these guys from the beginning of our house sale. Hugely reliable and a great team of people to deal with. If you're selling your house look no further than CJ Hole. Thanks again for making this as simple as you have.... Read more
Seller
9th Aug 2017 (7 years ago)
Alison
We cannot thank CJ Hole enough for their service and professionalism in handling the sale of our property. If you are lucky enough to get Jenni to handle the sale then you are in very safe, capable and diligent hands. The service was faultless from start to finish. Thank you.... Read more
Seller
17th Jul 2017 (7 years ago)
A Wright
Friendly & professional staff who kept me posted every step of the way.... Read more
25th Jun 2017 (7 years ago)
S Ferrers
I found Jackie at C J Hole particularly helpful and obliging. She always managed to answer any questions and accompanied the several viewings I requested at the property I finally bought. Everyone I spoke to on the phone was courteous and helpful. I would certainly recommend this estate agency.... Read more
Buyer
31st May 2017 (7 years ago)
J Tippett
A big thank you to everyone at C J Hole. I had an offer within weeks of putting my house on the market. There were three buyers below in the chain, all needing finance and they chased the legals daily. My house was Grade 11 listed which raised its own problems, they also helped me resolve these problems and I was happy to say I achieved a good, fair price for my property. I would highly recommend them.... Read more
Seller
23rd May 2017 (7 years ago)
J Dawson
Letting my property through CJ Hole has been a pain free experience. Jess has always been a friendly voice on the phone to assist and advise on the rare occasion issues have arisen. I can highly recommend their service.... Read more
Landlord
17th May 2017 (7 years ago)
D Blake
Working with CJ hole for a number of years now and the level of professionalism is to the highest standard. All the office staff are friendly and reliable, I have dealt with mainly Jack and Jess top marks 5 star... Read more
11th May 2017 (7 years ago)
S Davis
Usually one doesn't have a good word for estate agents. This is not so with C.J Hole. The team could not have been more helpful, often going beyond the call of duty to get the sale completed. Mine was particularly complicated as it involved getting retrospective planning permission as it was a listed building. They were a great help here and I would almost certainly have lost the sale if it had not been for them. They were worth every penny of the fee.... Read more
Seller
4th May 2017 (7 years ago)
N Kempt
C J Hole are an excellent choice to sell your property. I must have sold through them on eight occasions now. Twice I have been tempted away to other agencies .... on both occasions I had to move the property to C J Hole to sell it!
Jeremy Prosser has always been the most effective and professional agent in town; his staff are always exemplary but on this occasion a special mention must be made of Jenni Moore (cheerful and focused through an extremely complicated Sale).... Read more
Seller
4th May 2017 (7 years ago)
H Hadley
Cannot thank CJ Hole enough in helping us throughout the whole process of purchasing a property through them. In particular Jackie in the Cheltenham office who has been unbelievably helpful. It's a breathe of fresh air to deal with decent Estate Agents - thank you!... Read more
Buyer
31st Mar 2017 (7 years ago)
A Whitehead
Jenni was a fantastic help in finding and purchasing our new home. Very attentive and helped the process go as smoothly as possible. We both can't thank her enough for her helpful and professional approach.... Read more
Buyer
30th Mar 2017 (7 years ago)
S Blunt
Attentive and always on top of what was going on in all parts of the chain. They will look after you and make sure you have the best chance of sucess in selling and buying. I would use them again without question.... Read more
Seller
28th Mar 2017 (7 years ago)
T Bell
Very good service. Great communication throughout the process of purchasing my first property. Jackie was excellent and did everything to help from start to finish.... Read more
Buyer
28th Mar 2017 (7 years ago)
B Reeves
I have let 2 properties through CJ Hole and they have been extremely helpful at every stage. The lettings team are always there to advice – I had not let a property before and they explained the process clearly and answered any questions I had promptly. I have viewed properties with other agents who were less than helpful so was very pleased to find a second property with the help of CJ Hole. I would have no hesitation in recommending them to others.... Read more
Landlord
20th Mar 2017 (7 years ago)
O Nourse
Such helpful staff who made everything so stress free and easy. Very thankful!... Read more
15th Mar 2017 (7 years ago)
M Ryder
The service we received was great especially as this was my first time renting and the provided me with all the knowledge i needed plus went out of their way to make sure i settled in and had no problems with my property.
Would definitely recommend!... Read more
Tenant
1st Mar 2017 (7 years ago)
N Lloyd
Very pleased with my experience using CJ Hole. Prompt move in, always on hand for any queries I have (which are a lot - apologies Orrin)!
Strongly recommend CJ Hole and Orrin who has been on hand at all times and has restored my faith in estate agents after less than ideal experiences elsewhere.
Many thanks and I'll know who to come to in the future.... Read more
Tenant
28th Feb 2017 (7 years ago)
T Davis
Had a great and swift move and our estate agent (Orrin) was very helpful with our move even collecting a fridge freezer and installing it while I was at work! Thank you very much, I will deffinatly be recommending CJ Hole and Orrin to my friends and family!... Read more
Tenant
22nd Feb 2017 (7 years ago)
M Davis
Great polite and professional service from Orrin, very patient when asking questions and resolved any issues promptly without any trouble... Read more
22nd Feb 2017 (7 years ago)
F Hiley
I have let my properties through Orrin at CJ Hole for the past 2 years and have been really happy with the service provided. I would certainly recommend.... Read more
Landlord
21st Feb 2017 (7 years ago)
V Cary
I could not be happier with the service that I received.
I have been known to be a little picky but I was treated with patience and respect throughout. Punctual and professional, a perfect service.... Read more
21st Feb 2017 (7 years ago)
D Sweet
Perfect quality service from start to finish - I chose them having met 6 other agents - I made the right choice. They sold at the right price (as much as possible!) and were with me every step of what ended up being a long process. Always available for advice and always helping to move all parties forward. I always felt they worked for me over the buyer too. I can't recommend Andy and Jenni highly enough. Thanks again.... Read more
Seller
3rd Feb 2017 (8 years ago)
C Wiel
I used CJ Hole to purchase my property and to manage a tenancy for the past 18 months. Their sales and lettings teams have been a pleasure to deal with; they reply promptly and are always on hand to answer any queries. CJ Hole made both the purchase and letting out of my property a very smooth process and I could not recommend them highly enough.... Read more
Landlord
2nd Feb 2017 (8 years ago)
C Knowles
Great and seamless experience buying through CJ Hole. Jenni did a great job managing communications between us and vendors, would happily buy or sell through CJ Hole Cheltenham.... Read more
Buyer
27th Jan 2017 (8 years ago)
M Bailey
An outstanding service provided with warmth, humour and friendly faces. We could not recommend CJ Hole more highly... Read more
25th Jan 2017 (8 years ago)
B Harwood
As a landlord, for the last 13 years, I have found C J Hole to be most professional and up to the minute with the latest legislation. They find reliable long stay tenants, visit the property regularly and are a joy to work with.... Read more
Landlord
18th Jan 2017 (8 years ago)
A Catchpole
Great service, really worked hard to complete the sale in time for all parties. Would use again...... Read more
Seller
16th Jan 2017 (8 years ago)
S Burton
Thank you to both Jenni and Jacqui who supported us through selling our property from beginning to end. We would throughly recommend them.... Read more
Seller
14th Jan 2017 (8 years ago)
J davies
We found a property for sale through CJ Hole, so it made sense to use them to sell our property, a very good decision as it turned out. The staff worked very hard to secure our sale, offering good feedback from viewings and kept us regularly updated with our subsequent onward purchase. Jenni, Jackie and Clair were always on hand with advice and made a normally stressful situation very easy indeed. I would recommend CJ Hole without hesitation.... Read more
Seller
14th Jan 2017 (8 years ago)
D Rose
Having sold our flat in Cheltenham with CJ Hole, I can highly recommend them. They almost always gave us 24 hrs notice on viewings, and there was excellent feedback from Jackie. Jenni was instrumental in getting us the best price and worked very hard to get the sale through. All the staff were very professional and a pleasure to deal with. Many Thanks!... Read more
Seller
11th Jan 2017 (8 years ago)
D Holdsworth
Have used their letting services for some years now and never disappointed; they tick all the boxes - professional, prompt, keep me well-informed and always seem to find the best tenants, plus very pleasant people to deal with. Thank you!... Read more
Landlord
9th Jan 2017 (8 years ago)
M Griffiths
Been very helpful so far in our move of rentals... Read more
Tenant
22nd Jun 2016 (8 years ago)