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© GetAgent Limited 2025
- Connells - St Budeaux
Connells - St Budeaux
Closes at 6:00pm
15 Victoria Road, St Budeaux, Plymouth, Devon, PL5 1RW
Established in 1936, Connells are a network of high street estate agency branches, dedicated to providing a wide range of home moving services. At St Budeaux, our team can help with selling or buying, letting or renting, mortgage services and much more to facilitate every step of your journey. Choose us.
Opening hours
- Monday 8:00am - 6:00pm
- Tuesday 9:00am - 7:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Accreditations
Connells - St Budeaux Reviews (127)
Have you used this agent?
77%
5%
1%
2%
16%
All (127)
Seller (40)
Buyer (38)
Landlord (0)
Tenant (3)
General (46)
J Good
There's not enough stars to rate Sophie Berry and her team on here but from the start I found them very professional & very knowledgeable about the current market.
Connells St Budeaux were also the cheapest with their selling fee's so I went with them over the cost and also by first impressions.
Before the details went live with my home they also emailed me a copy so I had the option if I wanted any changes to be made which is great.
They've also kept me up to date with everything via email, text message and their portal app.
House went live on the market 3rd June 2025 with an open day booked for Saturday 7th June 2025.
Bookings started to come in immediately & my house was sold by this morning Monday 9th June 2025.
So in less than a week Sophie & her team had my property listed up for sale and sold.
I also have to recommend Ross Ellis who is their in house mortgage advisor.
Whilst I tried a couple of independents prior all I was told was that my mortgage was best left as is.
Ross Ellis told me when I booked an appointment with him that he was certain he could find me other better deals that hadn't been offered to me before.
He wasn't making it up, he come up trumps on a better deal for me mortgage wise which would also allow me to have a slightly bigger mortgage for not much more money than I am currently paying a month.
Without him and his knowledge I'd of just renewed my mortgage with NatWest at a higher interest rate.
Can't thank you all enough at Connells in St Budeaux Plymouth
Seller
9th Jun 2025 (7 days ago)
Anonymous Homeseller
Choosing Connells in St Budeaux was one of the best decisions ever. Their service has been second to none. Sophie has, from the very beginning, been a very upbeat positive person and I had every confidence in her ability to sell the property. She was in contact at every point to keep us updated.
Lisa was very efficient and worked very quickly to support us to ensure legal requirements were adhered to.
Superb service!
Seller
2nd May 2025 (6 weeks ago)
K Smith
Absolutely useless at St Budeaux branch , mum aged 84 had so many problems with incompetence not doing anything right, house was sold yet money got lost in tranfer for over a month, Avoid this branch!!
Seller
29th Oct 2024 (7 mo. ago)
Z Mustafa
We recently worked with Connells to purchase first home and I couldn’t be more pleased with the level of service I received. They made the entire process of purchasing a home smooth and stress-free. They were able to handle everything in-house, from property viewings to legal support, which saved me so much time and effort. They also went the extra mile in helping me with all the necessary paperwork, guiding me through the forms with patience and clarity. I truly believe they are the best agency in Plymouth, and I would highly recommend them.
Thank you again
Buyer
15th Oct 2024 (8 mo. ago)
S Brown
Absolutely great staff always helpful amazing service from Sophie
19th Sep 2024 (8 mo. ago)
R Bishop
We recently sold our house through Connells and found the early experience to be fantastic with the sale of the property being speedy and very well handled by Ross. We used Premier Property Lawyers through Connells and found that to be frustratingly slow with infrequent communications. However, Sophie at Connells was brilliant in helping to chase this through on our behalf and we were grateful for her help.
Seller
17th Sep 2024 (8 mo. ago)
P Cunningham
Excellent service, Ross and Sophie when very good and were always to hand when l had any questions. Thank you for selling my house and for handling everything.
Seller
6th Sep 2024 (9 mo. ago)
Anonymous Homeseller
Connell were very good & very professional- would recommend
Seller
5th Sep 2024 (9 mo. ago)
K k
Sophie been brilliant very helpful good custmor service all times.
8th Aug 2024 (10 mo. ago)
J Gilbery
Fantastic experience with Sophie from connells st budeaux! She went above and beyond for us. She showed us around our forever home and pushed for me and my young family to get the house, few months later we are all moved in and so happy! Thankyou sophie x
Buyer
16th Jul 2024 (10 mo. ago)
A Walters
Sophie, has helped me out sorting my mortgage And sorting out all my paper work, phone calls , she’s been very Helpfull in all I’ve needed to buy a new property, she’s bright understanding and lm very happy to have sold my property though Connells A big thank you to Sophie,????
Seller
26th Jun 2024 (11 mo. ago)
K Watson
Efficient and friendly
2nd May 2024 (1 year ago)
K Buchanan
No problems, so far going very well.
26th Apr 2024 (1 year ago)
J Riggs
Staff amazing always ready to help. Sophie has been brilliant today. Really helped me.
22nd Mar 2024 (1 year ago)
R Red
Great service from all members of the team and very friendly. Sophie and team have been stars in helping with my house hunt :)
22nd Mar 2024 (1 year ago)
C Firth
Just sold a property through Connells St Budeaux and found the team there to be very friendly, helpful and pro-active. Good communications through the app with plenty of viewings!
Seller
22nd Mar 2024 (1 year ago)
K Hendy
We advertised our house one week ago with the St Budeaux branch and have a sale already, thier communication and support has been second to non, they were all ready to step up and take the lead, thier action's and ability to get thing's done was as they told us. We can not say thank you enough we have had viewings straight away and that continued to the sale. Excellent service and continued support.
Seller
21st Mar 2024 (1 year ago)
Anonymous Home Buyer
Very disappointed with connels at St budeaux office.
My offer was accepted by the seller than was told the buyer has gone with a higher offer and first time buyer. Which I accept but what I do not accept is being ignored by the office which I sent several emails to and I copied in the manager which I appreciate he was on holiday.. explained my mobile would not let me ring them. So hence sending emails
I was going to put a higher bid in on the property but my emails was ignored.
All you had to do was answer my email and say the seller is not accepting any higher bids on the property.
Also was told I was not a cash buyer but I could be wrong. I thought if I sold my house and the sale from the house goes into my bank and I pay for the house out of the money. This classes you as a cash buyer.
Very disappointed customer. Hence why you receive a bad review.
Buyer
18th Mar 2024 (1 year ago)
S Westlake
Appointments booked in without checking with us first never much notice . Tyler I found was bolshy and pushy on us accepting bids. Communication not great and commission extortionate. The 2 stars are for the girls that showed prospective buyers around.
Seller
9th Feb 2024 (1 year ago)
S Proctor
One star is too much. Don't waste your time with Connells St Budeaux.
I needed to get three house valuations for probate and had an appointment with Tyler to see the property, he told me what he thought.
I asked him to put it in writing on email. I've given up chasing him after three weeks and emailing and phoning the office still nothing. Completely unprofessional and I certainly won't be using Connells when I'm ready to sell the property.
A complete waste of my time at an already very stressful time for me.
Other companies got back to me the next working day.
Seller
3rd Feb 2024 (1 year ago)
I Bearer
Amazing people and so helpful during a difficult time.
5th Jan 2024 (1 year ago)
C Wells
I recently bought a property through the St Budeaux branch and they were fantastic. Sophie was great at chasing our sale, Jasmin was a pleasure on the few viewings we did and Tyler was great at communicating throughout the transaction. If you are gonna buy or sell, use Connells in St Budeaux!!
Buyer
16th Dec 2023 (1 year ago)
G Copp
The team in St Budeaux have been absolutely amazing, especially Jaz, Sophie and Tyler. They were so professional and friendly, they went above and beyond what they were required to do. My house sale was quick and relatively easy, I was also kept informed every step of the way by the most fantastic team. Highly recommend Connells St Budeaux for your house move.
Seller
1st Dec 2023 (1 year ago)
Anonymous Homeseller
Very good individuals but lack communication between them of all sales and process.
Seller
7th Nov 2023 (1 year ago)
Chloe
Terrible service. I booked in a viewing over the phone and first of all they were very friendly and helpful. When the call ended and I had a confirmation come through about the viewings it was all booked on the wrong day and time. I’ve tried calling and emailing and I’ve heard nothing back and it’s been almost a week!! I think it’s absolutely terrible and I will definitely not be using connells again!!!
30th Oct 2023 (1 year ago)
C Cassidy
Very good service
28th Sep 2023 (1 year ago)
D Wigginton
5 stars for team. Great work by Tyler and co
21st Sep 2023 (1 year ago)
G Gallego
Wonderful help with our first home
Buyer
23rd Aug 2023 (1 year ago)
J Ridler
Superb; Huge thanks to Jasmin who demonstrated incredible customer service skills and ensured a smooth transaction. Also like to thank Ross who also went the extra mile. Thanks guys.
22nd Aug 2023 (1 year ago)
L Austin
Unprofessional, unreliable, terrible customer service skills and rude!!
We were constantly fobbed off and each time I had to get in touch with them to chase up the bids we were placing on a property, each time I was told they would call back it never happened.
We were also lied to and when I questioned this I was practically accused of lying myself.
I would never contact this branch again or use their services for or any reason. I'm only giving a 1 star rating because I have to.
Buyer
18th Aug 2023 (1 year ago)
N Rookes
Very helpful staff (I was aided by Sophie) who will help to look for suitable housing on your behalf
2nd Aug 2023 (1 year ago)
N Ellis
Very friendly staff very helpful would recommend you give them a try ????
9th Jul 2023 (1 year ago)
P Myerscough
Excellent service throughout,
They go above and beyond in every aspect and try to make every part of selling a house easy and stress free.
All the staff in the office are open friendly and upfront in every aspect.
5 star service with no complications
Seller
8th Jul 2023 (1 year ago)
K Yearling
I’ve recently been viewing with Connells and had the pleasure of dealing with Sophie, she was very knowledgeable about the property and so friendly and professional. Would definitely recommend!
6th Jul 2023 (1 year ago)
L Mackenzie
Great customer service from everyone who works here. Martin helped me and my partner get a mortgage and principle and was very helpful throughout the process.
Sophie assisted myself and my partner viewing a property and was very professional and had a lot of knowledge about the property. Although we didn’t proceed due to personal circumstances, I will definitely be purchasing a property through Connells in the near future.
6th Jul 2023 (1 year ago)
R Boundy
Where to start with my experience at Connells Estate Agents? To say it was remarkable would be an understatement.
As a first time buyer, I was full of trepidation, not knowing what to expect. The moment I stepped foot inside Connells, their team made me feel immediately welcome.
Jasmin and Lee were my guides. They took me through the maze of documentation and procedures with patience and in-depth knowledge that could only come from years of expertise.
Jasmin, particularly, went above and beyond. Despite her bustling schedule, she took the time to sit with me, guiding me through form after form with calmness. Her welcoming demeanour was a breath of fresh air, making what could have been an intimidating process instead feel like a friendly chat over coffee. Without a doubt, Jasmin is a stellar asset to Connells.
Lee, also incredibly impressive, always promptly responded to my queries on the same day. His professionalism and diligence were noteworthy. His dedication, combined with his knack for clear and concise communication, made my journey so much smoother than I had ever imagined. Thankyou!!!
I want to emphasise that this isn't simply a review but an acknowledgement of the extraordinary service I received at Connells. With the stress of my current circumstances, the team went out of their way to make me feel at ease and in control. This is exactly how a business should be run.
In comparison to other estate agents I've interacted with, none have even come close to the high standard of service Connells provided. I can not recommend them enough. To anyone looking for a supportive, efficient, and approachable team to guide them through their property journey, Connells is the only name you need to remember.
Thank you, Connells. You've set the bar high for customer service. Other businesses, take note! This is the gold standard.
Buyer
1st Jul 2023 (1 year ago)
T Massey
Had a great experience with connells, especially with Jasmin she made the whole journey a lot less stressful with a lot of reassurance that dates would be met!
30th Jun 2023 (1 year ago)
S Hockaday
Fantastic service, amazing staff.
30th Jun 2023 (1 year ago)
hLa
We recently used Connels and I have to say, it was a bit of a shambles.
We had quite a few very late cancellations, some even on the viewing day, when the houses had closed 24 or 48 hours before hand and they were late to inform us (which as we were travelling from far was a problem).
On our last visit, they didn't show up, and the tenant was kind enough to show us around herself!
Their sharing of information between offices in Plymouth is terrible. We were a solid buyer (we have just closed in 8 weeks with our other agent), and we were very clear to them about what we were looking for, what our budget was, and we gave them plenty of warning that we were driving to visit in block viewings. Yet, when they were making late cancellations, and we tried on our own to replace them last minute, we were told by other Connels offices in Plymouth that they wished they had been given our details because they had loads they could show us, but nothing they could show at late notice!
I think this office must miss out on a lot of available business and revenue due to disorganisation. The only reason they haven't got one star, is that they have followed up with me a couple of times since our last visit with them, and that shows at least some level of organisation going on!
Buyer
26th Jun 2023 (1 year ago)
J Clark
Very happy at how efficient and smooth the service was at Connells. Always kept in the loop with the progress of my new home hence the 5 stars ???? ????
Buyer
25th May 2023 (2 years ago)
Fabio
My experience with Connells St Budeaux has been negative under all possible aspects of a house transaction. I have been dealing with multiple members of the staff at Connells, and mainly with the branch manager. I will never ever buy/sell through them again, I would rather prefer to pay 10-20% more a house, rather than giving business to them!
15th May 2023 (2 years ago)
P Richards
Absolute shambles of an operation. If you ever have the misfortune of dealing with Premier property lawyers as a buyer or seller, beware. Them, coupled with Connells lack of communication skills is a recipe for disaster. Many months and hundreds of pounds wasted.
22nd Mar 2023 (2 years ago)
D taylor
Would leave 0 star if possible. Had a viewing booked on a property that was arranged on an open house day. I specifically asked if a Saturday appointment was available to be told "no this was not an option as the vendor worked nights". The open house was a long wait however I waited and arranged the appointment around my work commitments. On the day of the viewing I received a text message to advise the viewing was cancelled - no explanation or apology just that it had been cancelled. I called the office to ask why and was told the vendor had accepted an offer! I asked how was this possible and not given an answer. I have asked for a manager to call me to discuss this. Eventually the manager did call me after additional calls being made. I was advised an offer was accepted at an open house on the Saturday! At no point was I advised that offers could be submitted or that the vendor had other viewings booked. I literally received a reminder message the day before about my viewing. I really wanted to view the property, I held out on other viewings, accommodated the vendor in waiting for the open day and arranged my day around the viewing. Communication from Connells has been poor - this vital information should have been disclosed that offers could be submitted. Also a phone call would have been more courteous as opposed to a text message containing no reason, explanation or apology. The manager at no point apologised and instead insisted that I was wrong in my information (basically lying). I wrote this review on the day of the incident 28.02.2023 only to find it has been removed so here it is again. What is the point in a review process if it can be removed just because the business does not like a negative review. Had the agents been honest and had the decency to contact me there would be no issue. I was prepared to go over the asking the price as the property seemed to suit my family's needs. I would never use Connells at St Budeaux nor would I recommend.
14th Mar 2023 (2 years ago)
D HATTON
A very pleasant viewing with Sophie. Very knowledgeable young lady.
20th Feb 2023 (2 years ago)
A Cooper
Very impressed with the service I received from Sophie on our viewings. She answered every question I had without fail.
18th Feb 2023 (2 years ago)
S James
Big thank you to all the staff at Connells for helping me find the perfect house! In particular Jasmin for her patience with me throughout. Would definitely recommend
Buyer
18th Feb 2023 (2 years ago)
M Relf
I'd strongly advise against dealing with Connells. We had an offer accepted on a house on the basis that we use their in house mortgage services, and when we afterwards stated that we don't wish to use their mortgage services Tyler then told us the vendor has accepted another offer. I have reason to strongly believe this is a lie. He was very insistent on trying to pressure us to use the in house service as they would receive £698 from us, as well as commission from the mortgage lender. Absolutely awful service and will lie through their teeth to get what they want from you.
Buyer
15th Feb 2023 (2 years ago)
C Damerell
The whole team were absolutely brilliant and made the experience for us as first time buyers extremely stress free. We were always kept updated on new properties on the market and the time between putting our offer in and getting the keys to our family home the team kept communicating to us throughout and we found them extremely helpful. Can't recommend Connels St budeaux branch enough.
Buyer
27th Nov 2022 (2 years ago)
M Gilbert
Was very pleased with connells, and will definitely use them again
21st Oct 2022 (2 years ago)
E Casey
We primarily dealt with the fantastic Ross, Tyler, Jasmine and Sophie but the entire team are brilliant! They answered every one of my (million) questions and really seemed committed to finding us the right buyer and price for our house as well as finding the right new house for us to purchase. They’re all so friendly and helpful and helped guide us through the whole process. Selling/buying a home is so stressful but the team at Connells St Budeaux have made it as stress-free as possible so far. Highly recommend!
Seller
21st Oct 2022 (2 years ago)
Anonymous Home Buyer
Me and my partner couldn't thank River our mortgage adviser enough, he helped up through every part of the process. River made sure we were always kept up to date at all times and made the process a lot easier than we were expecting.
Buyer
14th Jun 2022 (3 years ago)
W Luke
Connells provided excellent service throughout the listing and selling process. Tyler, and the office staff were extremely friendly, professional, and provided regular updates throughout. Tyler negotiated a deal quickly which was beyond asking price.
Seller
1st Jun 2022 (3 years ago)
L Wilkinson
A first time buyer l visited the St Budeaux branch of Connell's Estate Agents and met Mr River Allen the Mortgage Adviser, he was very friendly helpful and professional. I would strongly recommend him to anyone looking for a property.
First time buyer Andrew Wilkinson
Buyer
23rd May 2022 (3 years ago)
E Whitehall
Very grateful for River Allen's assistance with our mortgage. He was on hand at all hours and worked tirelessly to get our offer over the line. Thank you for all of your help!
13th May 2022 (3 years ago)
D Rankin
Very poor service
13th May 2022 (3 years ago)
C Leamy
My family have received a fantastic service from St Budeaux Connells. Always on hand to answer any questions and have made the selling process seem so easy. The whole team are fantastic and I highly recommend.
Seller
7th May 2022 (3 years ago)
C Dennis
Excellent customer service. Good local knowledge. I changed from an online agent and it was so good that I did.
27th Apr 2022 (3 years ago)
Anonymous Home Buyer
Jasmin was super helpful
Buyer
26th Apr 2022 (3 years ago)
Anonymous Home Buyer
Jasmin was very professional and helped with all my questions.
Buyer
22nd Apr 2022 (3 years ago)
Anonymous Home Buyer
I was shown around the property in a very professional manner, with all my questions answered by Jasmine.
Buyer
22nd Apr 2022 (3 years ago)
K Price
Could not recommend Connells in St.Budeaux enough! In particular River Allen who took the time to explain the buying process to my partner and I, and pointed us in the direction of his colleague Jaz who found us our dream home on day one. River kept us updated throughout the mortgage process, is professional and friendly and an asset to the branch. Would 100% recommend his help if you're looking to buy. We found our house and had the mortgage offer sorted in just over 2 weeks! I've heard this isn't common when buying a house, but we definitely would not have been able to do it with him.
Buyer
12th Apr 2022 (3 years ago)
Anonymous Tenant
River my mortgage advisor went above and beyond, after being marthered by myself a lot, he took it all in his stride.
Thank you for everything.
Tenant
11th Apr 2022 (3 years ago)
Anonymous Home Buyer
Amazing customer service. Whenever I needed something done the girls always got back to me quickly. Thank you for your help. Laura and Jaz thank you for your help. Couldn’t fault you
Buyer
9th Apr 2022 (3 years ago)
S Tatton
Big shout out to the team at St budeaux! For an excellent service, fast acting, stress free process , special thanks to Tyler copp and Laura, cheers guys!! highly recommended ????
8th Apr 2022 (3 years ago)
E May
Very pleased with service by Mr Tyler Copp
8th Apr 2022 (3 years ago)
Anonymous Home Buyer
Jasmine was fabulous very bubbly and informative
Buyer
6th Apr 2022 (3 years ago)
Anonymous Home Buyer
Very friendly lady, good tour guide. Very helpful
Buyer
6th Apr 2022 (3 years ago)
Anonymous Home Buyer
Laura and Jasmine are absolutely fantastic! Kind, professional and approachable, it was so lovely to work with them.
Buyer
5th Apr 2022 (3 years ago)
Anonymous Home Buyer
Jasmine was lovley very bubbly and happy to go above and beyond.
Buyer
5th Apr 2022 (3 years ago)
Anonymous Home Buyer
Connells have been excellent in the process of buying our first property. They have communicated with us on a regular basis and explained the process of buying a house thoroughly. River Allen has been very helpful and answered every question we put towards him. This has made the whole process stress free.
Buyer
4th Apr 2022 (3 years ago)
T Taylor
Phoned 5 times in one morning all I got was the answer machine left number nobody returned my call eventually called following day and someone answered would not want my house to be on Connells books .
1st Apr 2022 (3 years ago)
L Painter
Friendly snd efficient agents. Emma was amazing and ensured my purchase went smoothly from viewing through to completion. Highly recommended
Buyer
28th Feb 2022 (3 years ago)
Anonymous Tenant
l would like to view this property Raymond
Tenant
19th Jan 2022 (3 years ago)
C Mudge
Connells st Budeaux are amazing. All the staff are always helpful but special praise needs to go to Emma who worked tirelessly to get my sale completed. After many problems with my conveyancers and many hours work on her part we finally completed. Emma even drove me to the bank as we were exchanging and completing the same day. Can't thank her enough she went above and beyond. Exceptional service.
Seller
21st Dec 2021 (3 years ago)
D Mount
The St Budeaux Team were fantastic from start to finish, helped me find the perfect property thanks to their home finder service. A special mention to Lee Hammond finding me a great deal on my mortgage too. Will definitely recommend you guys to everyone!
Buyer
1st Dec 2021 (3 years ago)
M gill
Don’t call you back. Make promises they can’t keep. Don’t keep you updated. Took so long to complete the sale thanks to premier property layers. Now they are something else. Like talking to a corpse
Seller
17th Nov 2021 (3 years ago)
T cave
River was very assuring through every step of our mortgage application. Highly recommend the St Budeaux branch, very nice team.
17th Nov 2021 (3 years ago)
Anonymous Homeseller
Good communication.
Down to earth and friendly.
Seller
29th Oct 2021 (3 years ago)
S bennett
Liz and the team at St Budeaux provided an excellent service when we sold our house. They achieved the asking price and handled our sale with the minimum of fuss. Very prompt to answer the phone and maintained the communication channels which we appreciated. Would highly recommend them.
Seller
26th Sep 2021 (3 years ago)
A Wormald
Liz was very friendly and helpful to us being first time sellers. Their fees seem very reasonable for a professional service. Hopefully the house sale process goes smoothly ????
Seller
25th Sep 2021 (3 years ago)
A Jackson
I can’t recommend the team at St Budeaux enough. They are professional, courteous, friendly, approachable and knowledgeable. Liz and her team really know what they’re talking about and keep you informed every step of the way, with no question, however small, left unanswered. Yes there are cheaper agents out there, but as the saying goes, you get what you pay for!
17th Sep 2021 (3 years ago)
C walker
If any questions where need always was able to get the answer and went above and beyond
1st Jul 2021 (3 years ago)
S Field
Wow all I can say is what an unpleasant experience I've had
17th May 2021 (4 years ago)
S Sayer
What a brilliant estate agent! Liz was fantastic, sold my house in a few days for the price I wanted. Highly recommended ????
Seller
30th Apr 2021 (4 years ago)
M Williams
I decided to sell my house with Connells (St Budeaux Office) following positive feedback from a family member who had previously used Connells.
Having gone through the sale process, with Liz and the team, I cannot speak highly enough of the team and their advice and professionalism throughout the whole process and couldn't find fault!
The team are incredibly efficient and responsive and made what can potentially be a very difficult process run so smoothly. I received good and prompt updates on viewings and got the price I wanted when the property sold. My wife and I had our wedding cancelled and rearranged due to COVID and were going through a very stressful period with that and selling our house at the same time, so to have such helpful and knowledgeable people like Liz, Emma and Jodie on our side was great for us!
All we can say is a very big thank you, Connells are lucky to have you guys representing them :)
Matt Williams
Seller
22nd Apr 2021 (4 years ago)
E Hurford-John
Connells St Budeaux Plymouth have been hugely helpful throughout the selling and buying process. Our house sold in a week! Liz has been extremely helpful so far and very reassuring throughout this stressful process. She knows her market very well. The other staff in the office have also been incredibly helpful particularly with my panicky husband. I would recommend this branch and Liz.
Seller
22nd Apr 2021 (4 years ago)
Alex
Helped us fantastically so far with sale and purchase. Great team and genuinely supportive.
20th Apr 2021 (4 years ago)
J Beeney
For any mortgage advice go see Jon Cole he’s your man!! We have been dealing with him for the past 15 years as we have taken out a mortgage for life deal with Connells. Jon is always very professional and his customer service is outstanding.
16th Apr 2021 (4 years ago)
T j
Connells St Budeaux have been absolutely brilliant .They sold our house in the first couple of days and also found us our forever home .Liz gets things done, no messing about .The lovely thing we liked was Connells got us into viewings as soon as possible .Chris has been lovely accompanying us on a few viewings and also showing clients around our house .Emma is very knowledgable when we phone the office .Well done all the staff at Connells St Budeaux .We would definitely recommend you .First class service.
Seller
29th Mar 2021 (4 years ago)
K McCoy
The manager liz is Patronising rude and unprofessional makes promises and then break them very childish staff would definitely not recommend them to sell a house as they dont give people a chance to put offers in poor service
Seller
29th Mar 2021 (4 years ago)
T Porter
Thank you Connells for an amazing job well done. The staff were very helpful and knowledgeable. Their communication was second to none. I was well looked after during these difficult times. Their warm and friendly service was very much appreciated. I would recommend St Budeaux branch staff to anyone selling a property. They always treated me as a valued client. Thank you.
Seller
23rd Feb 2021 (4 years ago)
B perry
Helpfull
14th Dec 2020 (4 years ago)
D c
Thank you for all your hard work. Great manager and team. Would recommend to anyone. Keep up the great work
19th Nov 2020 (4 years ago)
Anonymous Homeseller
Sold my home in two weeks!!
Friendly, approachable staff who kept me up to date with every viewing
I would highly recommend
Seller
17th Aug 2020 (4 years ago)
R Bennett
Great service so far, friendly team.
2nd Aug 2020 (4 years ago)
collinssw86
Thank you, Abigail and Emma, for your support during our property search. Thank you, Aimee, for being our Mortgage Advisor. We wouldn't be without your support. We look forward to completing.
Buyer
1st Jun 2020 (5 years ago)
R Eglinton
Initially I was only curious about how much our house may be worth so asked Liz to come and do a valuation. Then we agreed to put it on the market for a few weeks just to see if we'd get any interest.
I Was stunned at the amount of viewings Liz and her team arranged! At least one a day most days, some days we'd have 2 or 3 people viewing. We sold within a couple of weeks after turning down the first 3 offers.
Jodie was really great with keeping us fully up to date with everyone's feedback and I had no worries about about her showing people around whilst also making sure our dogs were kept safe.
We also bought the property we're in now through Connell's and again Liz and Jodie were really helpful with letting us view it a few times and answering every single question I had.
No hesitation at all in recommending Liz, Jodie and the rest of the team at the St.Budeaux branch of Connell's.
Thank you all so much!
Seller
21st Apr 2020 (5 years ago)
M Bradley
Thanks to Liz and her team I managed to sell my house for more than I expected!
All the staff are friendly, polite and any questions I had were answered promptly. Very professional and a pleasure to deal with. Thanks once again to all of the girls in the office
Seller
25th Mar 2020 (5 years ago)
D greenway
Peaceful, clean, stunning views. Great photo opportunities.
25th Feb 2020 (5 years ago)
D Martin
Liz as always has been fantastic, we have now sold 2 properties through Connells - highly recommended.
Seller
18th Feb 2020 (5 years ago)
G Hannaford
Outstanding
5th Jan 2020 (5 years ago)
C Hammond
What a team of ladies
Outstanding just does not cover it
Treated more like a friend than a customer
Happy to help with anything to do with getting my new home
Buyer
19th Dec 2019 (5 years ago)
R Coles
Liz was excellent, enthusiastic and honest information provided. Great service
22nd Nov 2019 (5 years ago)
I Allen
Very helpful and friendly staff
20th Nov 2019 (5 years ago)
A Denham
Liz and her Team have been absolutely fantastic during the purchase of our first home, they were there for us constantly and kept on top of everything.
It wasn't the easiest of purchases, but no matter what we threw at them, the whole team helped and got us through!
If you are looking for a property in the area, Connells are the people to go with, I could not have a higher opinion of them and their unwavering dedication to their clients.
Buyer
9th Aug 2019 (5 years ago)
W Lepszy
Scumbags!
I made an offer £142k on attractive property and they made a lot of effort and lies to push me off. Finally they sold it to other buyer for £130k!
Also be aware of they mortgage adviser who must do sell target and he is not independent. Avoid.
Buyer
9th Jul 2019 (5 years ago)
H evans
the staff are really lovely, the only one fault i can say is they encouraged me to use premier property solicitors to buy my house telling me the maximum amount to pay them would be 1100 pounds and 350 pounds of that would need to be paid upfront for searches but not to worry it comes off the total, so i agreed mainly because they obviously have been using them and they could be trusted, it worked out that i was billed over 1600 in the end. i did ask them to inquire a few times about this but nothing was ever really resolved and was told its normal policy im having to pay for 'other' bits n bobs. so shop around first before you use their solicitors.
Buyer
9th Jun 2019 (6 years ago)
C Cox
Would highly recommend, thank you for all of your help!
7th Jun 2019 (6 years ago)
L Partridge
Thank you Liz & The Team for all your hard work, went with another agent for 4 months with no success. Got Connells on board and within 2 weeks got over the asking price. Would definitely use their services again.
Seller
7th Jun 2019 (6 years ago)
A Saunders
Thank you so much for all of your help, as a first time buyer I was very excited and nervous but you girls and especially Lee Hammond - Fantastic service and would definitely recommend using them to sell or buy!
Buyer
7th Jun 2019 (6 years ago)
S Illing
Highly recommend you all, especially Liz who went above and beyond to get us sold. Professional friendly no hassle service and always ready to help even with the silliest of things. What a team,you are all stars and we cant thank you enough
Seller
13th May 2019 (6 years ago)
Lee
A big thankyou to the branch regarding our recent purchase, in particular, Emma for making the time to show us the property even though it wasn't on our list.
Also thankyou Jodie for organising to get the keys released before the bank holiday weekend, that was very much appreciated, we got loads sorted.
Highly recommend.
Buyer
7th May 2019 (6 years ago)
L Davies
Excellent personalised customer service. Everything was explained clearly and in detail, our house sold and completed quickly to meet the needs of all in the chain. Highly recommended.
Seller
28th Apr 2019 (6 years ago)
K Reynolds
Me and my partner recently bought our first home through connells st budeaux and can't rate the service we received highly enough. We had no clue where to even begin but after our first meeting with Lee felt we had a much better idea of the process. Liz Chelsea and Emma also kept us informed of each stage and answered any questions we had about anything. Nothing was to much trouble. Thanks again to the connels st budeaux team!
Buyer
25th Apr 2019 (6 years ago)
J Jefferey
I cannot thank you enough or recommend you more highly. Totally the most stress free sale I have ever been through! Brilliant team - Fantastic service from Connells, informative & helpful at every stage.
Seller
7th Mar 2019 (6 years ago)
L Ellis
These girls were Fantastic, Lee saved me and my Husband not only money but lots of time with the help he provided on the mortgage. I can honestly say I've not met a better group of ladies that were super helpful. Liz, Chelsea and Emma kept us informed and were so patient with us when we got a little stressed about it all. Great team and great service 100% use them again if we move in the future x
Buyer
7th Mar 2019 (6 years ago)
K North
Very fast and efficient, sold our house quickly after having no viewings at all when on with another agent for 3 months! Highly recommend Liz and the team, they were fantastic!
Seller
22nd Feb 2019 (6 years ago)
C Pearce
Connells St Budeaux were faultless throughout
The purchase of my first house.
Liz, Chelsea and Emma where great through it all. They explained everything well and gave me confidence throughout. Lee made finding the right mortgage for me a breeze.
Thanks to all the team.
I would recommend to anyone.
Buyer
12th Feb 2019 (6 years ago)
A UK
The estate agents at Connells St.Budeaux have good knowledge and experience of the area which is essential to both sellers and buyers. They are very approachable, keeping you informed and updated. Professionally marketed Our property sold in 3 weeks, well done and
thank you all!!
Whist the sale offer was quick the process for exchange and completion was fraught with issues on both sides. Keeping clients informed is key to relieving stress, and perhaps expectations could have been managed better or maybe our expectation of the role was not realistic. When solicitors don't keep you informed the EA role become the first port of call.
We learnt lessons and if we did it again we would be wiser.
Thanks you to all the team at Connells
Seller
12th Dec 2018 (6 years ago)
C mcmahon
Liz was amazing. Energetic, committed, clever and down to earth - whats not to love? Yes the office gets busy, yes wires get crossed sometimes but Liz was on it all and did a great job for me and the buyer. I recommend without hesitation.
Seller
20th Nov 2018 (6 years ago)
D Forever
Kept waiting outside of property for over 30 minutes. Travelled over 59 miles to view (after arranging this) only to be told seller not feeling well. Fair enough, so WHY weren't we called and told this before we drove all that way and waited around for nothing. Shockingly unprofessional.
10th Nov 2018 (6 years ago)
M unknown
Terrible service I am a first time buyer and as people know it takes time to sort a mortgage out with the bank get the correct details and everything sorted all we got was rushed and told that they would put it back up if we didn't get a solicitor by the end of the week.
Yet that left us like 2 days, never called to tell us that though ( waiting to be accepted for mortgage first ) they are aware of this. Then they dont call us but when we go in they say that we havent made a commitment only verbal. And that the person is going to rent because it's taking to long. ( found out from another place that they offered that if they go with them they would be able to sell it for more... shady so we are being rushed because they made a false promise they can't keep resulting us having to find a new place. They are shady and do whatever it takes to sell it and get you to use there solicitors SHOCKING!
Buyer
27th Jul 2018 (6 years ago)
L hill
I asked Liz from Connells to sell my late brother's house. Nothing was too much trouble. I found all the staff to be extremely efficient and helpful with good attention to detail even though it was a small sale. Liz went way beyond her remit to get this house sold and I can't thank her enough. I would highly recommend this office.
Seller
22nd Jun 2018 (6 years ago)
Phe
Not even worthy of one star! This estate agents has been absolutely shocking, they do not keep you informed about the property you are buying, they do not have the common courtesy to return your phone calls despite having called several times. Still haven’t phoned us to inform us that our property sale has completed for us to pick the keys up, even though our solicitor has contacted them! Not professional in the slightest! Will not buy or sell a property through them again!
Buyer
24th May 2018 (7 years ago)
B Sherring
Shocking service, phone calls not returned, extreme lack of customer care
26th Apr 2017 (8 years ago)
K moore
I cant recommend connells highly enough they are so helpful and has made our move stress free thank you ????
19th Sep 2016 (8 years ago)
B Browne
Paid £300 for possible rental, within a day we decided not to pursue rental & requested the return og my £300. Conells said they would refund £150 I agrrrd. That's almost 4 weeks & still no tegund. We paid immediately eithin 12 hours of their demsnd, sadly they can't repay me my money.
Tenant
9th May 2016 (9 years ago)
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