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  1. Home
  2. Foxtons - Guildford
Foxtons - Guildford Logo

Foxtons - Guildford

Closes at 8:00pm
1-2 Trinity Gate Epsom Road, GU1 3JQ
Foxtons Guildford are an estate agent in Guildford. They mainly list properties in GU1, GU2 and GU7. Over the last 6 months, they've listed 97 properties, with 74 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 8:00pm
  • Tuesday 9:00am - 8:00pm
  • Wednesday 9:00am - 8:00pm
  • Thursday 9:00am - 8:00pm
  • Friday 9:00am - 8:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday 9:00am - 5:00pm
View all details

Foxtons - Guildford Reviews (280)

Have you used this agent?
  1. 83% 5/5 Stars
    83%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 13% 1/5 Stars
    13%

F Maciel

5/5 Stars
Couldn't be happier with the excellent and beyond duty attention received from Margot as we presented a specially challenging situation to her. We went to Guildford for only 6 months and needed a short term rental that also could accept our temporary status as 'tourists' - me and my wife are from Brazil and had to come back after this period, so finding a place that could check all our requirements was really difficult. And we had to do that remotely from our country (I've never set foot in England before). But Miss Margot not only was incredibly supportive and friendly, but extremely helpful, negotiating with the landlords and keeping ing us informed in all the process, making us to understand all the local requirements. She even made a live view broadcast to show us the properties that we liked the most. And, I must emphasize that we have tried several other state agencies in the Surrey area but most were totally dismissive when we presented our challenges. We even managed to make friends with another couple that Margot helped in last year, that were in a situation just like ours, thanks to her. Reading other reviews from Foxton's, it seems that most people get a very good service from them, but what we've got from Miss Margot was nothing short of exceptional.... Read more
27th Mar 2024 (27 days ago)

R A

1/5 Stars
Experience as a potential house seller. Foxtons charge way more in fees compared to any other estate agent (2.5% final value, compared with 1% at this current time). They justify this by explaining they convince people who are either international or from a more expensive area, to pay over the odds for it! They use "hard sell" tactics to do this, they don't take no for an answer, even if you are using another agent to sell, and have a good offer with them! I imagine any buyer who falls for their blagging, will either realise quite soon that they are paying too much by comparing online very easily. Or they will convince the seller to lower the price because of market conditions etc, to what other agents value it as, then charge you the higher fee! Buyers beware! If you are paying the asking price from these guys, it is way higher than the market price! They openly admit they do this. Sellers, you are unlikely to get their estimate, and even if you do I can't imagine many buyers stay to completion when they can so easily compare. They purposefully do not put many pictures or much info up about each property, they want to blag and persuade you rather than give you info, which you may look at then decide you don't like!... Read more
22nd Mar 2024 (5 weeks ago)

M Brown

1/5 Stars
Unjustifiable Rent Increase Throughout my five-year tenancy, my adherence to the agreed rent of £1,350 was met with a stark disregard from Foxtons. Their proposal to escalate the rent to £2,200—a staggering increase of nearly 63%—appeared as nothing short of greed. This demand was made without any corresponding enhancement in property management or maintenance, presenting as a blatant attempt to exploit the housing market at my expense. Failure to Conduct Maintenance and Repairs The persistent neglect by Foxtons to address essential repairs and upkeep has been a continuous source of distress. Despite their receipt of management fees, their actions—or rather, the lack thereof—significantly contradicted any commitment to maintaining the property. This disregard ranged from minor fixes to critical maintenance issues, with responses being unacceptably slow or completely absent, exacerbating the property's decline. Electrical Safety Neglected The neglect towards the property's electrical safety was shockingly underscored when my son suffered a serious electric shock, resulting from unresolved electrical faults. The response to this alarming incident was grossly inadequate, with more than a week elapsing before an electrician was dispatched. This event was but one example of a broader issue of neglected electrical maintenance, including the malfunctioning radiators and a dangerously faulty hot water control system that remained unaddressed even after an NICEIC inspection. Such oversight not only imperilled our lives but also displayed a disturbing disregard for tenant safety and comfort. Inefficient Heating System The property's heating system was profoundly inefficient, further aggravated by Foxtons' failure to replace or adequately repair the radiators that were nearly the cause of a fire. Surviving cold winters without sufficient heating, compounded by Foxtons' apathy towards resolving this issue, significantly impaired our living conditions and underscored their lack of concern for tenant welfare. Unqualified Property Managers The capability of the 'property managers' at Foxtons was consistently questionable. Their evident lack of qualifications and experience became apparent in their mishandling of various property issues, from routine maintenance to urgent safety concerns. This deficiency not only compromised effective property management but also raised serious questions about Foxtons' hiring and training practices. Dishonesty and Deposit Return Issues The level of dishonesty consistently exhibited by Foxtons, particularly by the property manager Brandon Amechi, has been distressingly pervasive. The saga concerning the return of my deposit is illustrative, marked by repeated falsehoods and evasions regarding the deposit's status. This conduct was not isolated to this issue but was indicative of a pattern of deceit and misinformation that characterised much of my dealings with Foxtons. Caution to Prospective Tenants and Landlords The accumulation of issues encountered during my tenancy—from unsafe living conditions and maintenance neglect to outright deceit—illustrates a worrying picture of Foxtons' operational ethics. Prospective tenants and landlords should take heed of these significant concerns. The property at 15 St Margarets London Road, Guildford, GU1 1TJ, serves as a stark example of what tenants may face: inadequate heating, a hazardous electrical setup, and a lack of responsibility from both the letting agent and the landlord. Conclusion The decision to rent or let a property through an agent demands careful consideration, guided by both favourable and unfavourable experiences. Regrettably, my time with Foxtons in Guildford, particularly under the management of Brandon Amechi and the ownership of Jocelyne Prudence, was characterised by a series of preventable and distressing problems. This review serves as a word of caution, urging thorough scrutiny and exploration of alternatives before committing to a partnership with Foxtons... Read more
8th Mar 2024 (7 weeks ago)

Y Cheng

5/5 Stars
Thank you for Tim Pacey finding me high quality tenant for long let again! Received 5 offers within a short period of advertising via Foxtons. Highly recommended Foxtons with wide client base and prompt response from the letting team!... Read more
21st Feb 2024 (9 weeks ago)

K K

1/5 Stars
I do not appreciate my family being hounded and talked down to over the telephone after we sold our house, twice in one day. We didn't use Foxtons as our agent! However they still felt the need to contact us as our house breifly went back on the market but sold again. Be very wary of getting your house valued by them as they keep tabs on you if you go with another agent and can't wait to belittle and your choice of estate agent and selling price. My advice to Foxtons and Craig is to focus on your own clients instead of spying on us, we are not even your clients! So glad we went with Chantries and Pewleys.... Read more
30th Jan 2024 (12 weeks ago)

R mahibalan

5/5 Stars
We have never got this kind of wonderful and seamless experience with any other agency or lettings company. It's always the person who can understand you and does the magic for you, it's Margot for us and helped us throughout each step. She knows what we need, then the magic she did was the first viewing become our house now. We are happy that we end up with foxtons and Margot was one sweet person, who made our process easy and fast. many thanks for Margot and Foxtons team.... Read more
25th Jan 2024 (13 weeks ago)

V Ponnusamy

5/5 Stars
We got help from Margot Redpath and she was so sweet and guided us very well. We got our house in a week. We are thankful for the service from her and foxtons.... Read more
25th Jan 2024 (13 weeks ago)

E Johns

1/5 Stars
The negative reviews are true - avoid this agency at all costs. I’m genuinely disappointed as in the beginning all of the agents were absolutely lovely and it seemed like they actually care about you, but their behaviour throughout the ordeal proves otherwise. All they care about is your money! My partner and I were looking to rent a property and the one we wanted to view was being arranged by Foxtons. This is when the continuous phone calls started. We didn’t think anything of it and arranged a viewing. Once a viewing was arranged I was phoned by Foxtons multiple times a day, each time leaving voice mails, specifically at 9AM when I had told them several times I was working and wouldn’t be able to pick up the phone; that didn’t stop them. They showed us three properties, all out of our budget and none of which included the one we actually wanted to view. We finally decided on a property and the phone calls doubled, as well as CONTINUOUS texting from the letting agency hammering me 24/7 about things they needed me to do. I was given a list of things to do, which I did and was told I didn’t need to do anything more; until the next day when a new list would be sent and that cycle repeated for two weeks straight. I had a problem with the tenancy agreement and asked for a clause to be taken out - no issue there it was taken out and I was ready to sign. Then I saw our property listed by a DIFFERENT letting agency staring that the water bill was included with the rent - FOXTONS NEVER MENTIONED THIS, I had to find that out myself! So the tenancy agreement was re-written a second time and we signed once more. My partner and I then went on holiday and we’re told we didn’t need to do anything more within the renting process- by this time I had sent over £3200 to Foxtons and was under the assumption I would be left alone while the landlord sorted things on his end. NOPE! 7 voice mails and tens of texts throughout the holiday. More continuous phone calls and texts saying I needed to complete tasks I had already done , and that I needed to sign the tenancy agreement once more. This was due to the landlord “forgetting to add his wife to the tenancy agreement” which was ridiculous in itself but fine, I’ll sign again. However this time I asked our particular agent if anything else had been added to the tenancy agreement and I was assured nothing more had been added, only the landlord’s wife’s name. However with further reading that particular clause I had ask to be removed had been added back in! Said clause was such a red flag my partner and I received legal advice due to how open ended and vulnerable that clause would’ve made us. This entire branch is so unbelievably unorganised, with multiple agents calling and texting me several times a day all asking me to do the same tasks, not telling eachother what has been done, genuinely bombarding myself and my mother (our guarantor) with phone calls specifically during hours they knew we weren’t available, and they never take accountability for their actions. Instead of admitting they were at fault with the new tenancy agreement they blamed their systems and “unexperienced staff” referring to their own agents as “over enthusiastic puppies” (a direct quote from the manager) when at the end of the day they should know with confidence what legal documents they’re sending out. I have dealt with several letting agencies both in Australia and the UK and I have NEVER experienced such a money hungry, chaotic and disrespectful company in my life. They pitch amazing properties with perfect landlords when at the end of the day they’ll just keep you in the dark, lie to you and harass you. They look at young couples like we’re idiots and we’re genuinely shocked when we rebutted clauses in the tenancy. Do not engage with this business!... Read more
24th Jan 2024 (13 weeks ago)

T Wadhwa

5/5 Stars
Had the best experience with Foxtons, especially with Margot Redpath. I have contacted almost all agencies possible in the Guildford area, and the level of service and professionalism Margot has, is exceptional. She has been the most helpful in the whole process, and takes into consideration all things that a tenant needs.... Read more
24th Jan 2024 (13 weeks ago)

K Bett

5/5 Stars
I appreciate Daniel Berber for his unwavering support.... Read more
15th Jan 2024 (14 weeks ago)

N riley

1/5 Stars
My daughter is renting a property from them and the heating hasn't worked for 4 MONTHS. All they do is make excuses. Use another company.... Read more
20th Dec 2023 (18 weeks ago)

M Jr.

5/5 Stars
Our agent from Foxtons (Margot Redpath) and her manager (Bradley Golshahi) had been very friendly and helpful. Our transfer from our BnB to the property given a few days of lead time, even with its kinks was handled professionally and smoothly. I would recommend finding a house let with them!... Read more
17th Dec 2023 (18 weeks ago)

K Bartilad

5/5 Stars
We had a great experience with Margot and Bradley. They quickly found us a place that met our needs even with the very short timeline. Margot went the extra mile by not only helping us with the rental process but also assisting us in getting furniture. This personal touch, along with their clear communication, made the experience smooth. I highly recommend Margot and Bradley to anyone in need of a dedicated, and personable real estate professional.... Read more
17th Dec 2023 (18 weeks ago)

R Burby

5/5 Stars
I've just let our property in record time with Foxtons Guildford - 4 days!! Contracts signed, help with gas certificate, inventory/check-in report, extra keys, all on top of the referencing, contracts, etc. Bradley Golshahi was like a wizard getting everything sorted and we're very grateful!... Read more
16th Dec 2023 (18 weeks ago)

K Wu

1/5 Stars
Very disappointed for the Foxtons service, i have paid full management to Foxtons for my property and have a sewage blockage problem since December 2022 but sorted the problem at August 2023, which I have already paid over £8500 for the job. I am haven’t received any rent from June until now, i have contacted to the Guildford branch Eleanor Reeve who is in charge my complaint and she is promised to sort out this matter as soon as possible but I am didn’t get response since 26th September 2023 until now.... Read more
2nd Dec 2023 (20 weeks ago)

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More Foxtons branches

  • Foxtons - Woking 5.67 mi away
  • Foxtons - Surbiton 15.41 mi away
  • Foxtons - Kingston 16.63 mi away
  • Foxtons - New Malden 17.50 mi away
  • Foxtons - Sutton 18.34 mi away
  • Foxtons - Wimbledon 20.07 mi away
  • Foxtons - Earlsfield 21.60 mi away
See all Foxtons branches

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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