Back
Close
  • Compare agents
  • Online valuation
  • Explore my area
  • Home toolkit
  • News & guides
  • Estate agents by area
  • Sold house prices by area
Search by Location or Name
  • Selling guides
  • Estate agent guides
  • Mortgage advice
  • Conveyancing guides
  • Property news
  • See All News & Guides
Sign in
Sign In To Agent Shortlist
Agent shortlist
Sign In To HouseWorth
HouseWorth
© GetAgent Limited 2025
  1. Home
  2. John Payne - Blackheath Village
John Payne - Blackheath Village Logo

John Payne - Blackheath Village

1 Montpelier Vale, Blackheath Village, SE3 0TA
John Payne Blackheath Village are an estate agent in Charlton. They mainly list properties in SE3, SE13 and SE10. Over the last 6 months, they've listed 52 properties, with 29 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on OnTheMarket.

Opening hours

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed
View all details

John Payne - Blackheath Village Reviews (164)

Have you used this agent?
  1. 92% 5/5 Stars
    92%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 4% 1/5 Stars
    4%
All (164)
Seller (51)
Buyer (33)
Landlord (9)
Tenant (25)
General (46)

A McWha

5/5 Stars
Excellent, fast and efficient service! Flat was listed for just over a week and after a handful of viewings we had a strong offer from a cash buyer. Easy to work and communicate with, would fully recommend!... Read more
Seller
26th Sep 2024 (21 weeks ago)

R Colliard

5/5 Stars
Amazing experience with JP, particularly Karen Hedges who guided me through my first property purchase. She was a sounding board for questions and advice and always readily available. She made the process an ease and helped with problem solving and in any capacity she could. Greatly appreciated, thanks Karen... Read more
Buyer
26th Sep 2024 (21 weeks ago)

A Raaza

5/5 Stars
??????????????... Read more
3rd Aug 2024 (6 mo. ago)

A Prodan

5/5 Stars
Will was extremely helpful and helper me find a property within budget and supported me to navigate the purchase process, which as a first time buyer I am very grateful for!... Read more
Buyer
23rd Jul 2024 (6 mo. ago)

D Sanni

5/5 Stars
A 10/10 experience from Richard O. From the initial viewing to being the almost project manager between myself, vendor, both sets of solicitors and the management company. Could not have done it without Richard's knowledge and support. Would happily use John Payne again. Wonderful experience and love my new home in Blackheath.... Read more
Buyer
8th Jul 2024 (7 mo. ago)

L yufei

5/5 Stars
Karen was really helpful following the deal through. Wouldn’t happen without her support!... Read more
10th Jun 2024 (8 mo. ago)

Isabel

5/5 Stars
During my recent search for a property, Karen Hedges from John Payne Blackheath Village completely changed my perception of estate agents. Working with Karen showed me the true value of having a good estate agent by your side. Karen's honest opinion, willingness to help, and proactive nature made discussing and searching for properties an absolute pleasure. Not only did she handle me as a buyer with care, but her approach with the sellers when dealing with my queries proved that she is someone I can trust. I looked at properties with more than 7 different estate agents and I saw more than 30 properties. Karen was the best estate agent I encountered. Unfortunately, John Payne did not have the right property for me, but I sincerely wish I had found it with them. When I sell and buy my next place, I will definitely be looking for Karen’s assistance again!... Read more
28th May 2024 (8 mo. ago)

C Gayle

5/5 Stars
Excellent from start to finish - a pleasure to work with !... Read more
19th May 2024 (8 mo. ago)

P Hamilton

5/5 Stars
I cannot recommend John Payne enough. Their service during the process of selling my apartment has been outstanding. Not only was my apartment sold quickly but throughout a long and difficult process their representative, Richard, was constantly in touch: chasing up solicitors, talking to the buyer, driving the process along, keeping me informed at all times. His input was invaluable and I was very lucky to have found him.... Read more
Seller
19th Apr 2024 (9 mo. ago)

J Trevorrow

5/5 Stars
The client team (Karen & Richard) were very helpful and provided regular updates on the progress of my sale. They were also extremely friendly and approachable and acted as a valuable conduit between myself, my buyer, the sellers and my solicitors.... Read more
Seller
4th Mar 2024 (11 mo. ago)

T Blonk

5/5 Stars
We purchased our house 19 years ago from John Payne Blackheath. They provided a professional and knowledgeable service which enabled a hassle free completion. When it came to sell we decided to use them once again. Richard and all the others in the team provided a very professional service in which they made great efforts to remove the hassle and frustrations. Great local knowledge together with good communication and real efforts on our behalf resulted in a successful sale.... Read more
Seller
21st Feb 2024 (11 mo. ago)

H M

5/5 Stars
I had the pleasure of working with William from John Payne to sell my property, and I couldn't be happier with the outcome. From the initial consultation to the closing, William demonstrated professionalism, expertise, and a genuine commitment to achieving the best results for me as a client. Their in-depth knowledge of the market, strategic marketing approach, and effective communication throughout the process were truly commendable. With their guidance, my property was sold efficiently and at a satisfactory price. I highly recommend William Yeardley and John Payne to anyone in need of exceptional real estate services.... Read more
Seller
17th Feb 2024 (11 mo. ago)

A Koldova

5/5 Stars
Had a positive experience with John Payne agency. Pernilla was extremely helpful, provided all necessary information to me as a tenant and made sure the whole rental process runs smoothly. As someone who just relocated to London, with no history here, referencing and setting up all the utilities was very easy with the agency’s help. Highly recommend.... Read more
Tenant
9th Feb 2024 (1 year ago)

R Glanfield

5/5 Stars
Richard and the Team at John Payne provide an excellent service. Their knowledge of the local market is second to none and their experience of dealing with the selling or buying a property is invaluable especially when things get difficult (as they so often do).... Read more
11th Jan 2024 (1 year ago)

V Karabasheva

5/5 Stars
I will very highly recommend John Payne’s services. They helped me sell my property in an extremely professional manner, in some of the most challenging conditions the UK market has seen for while. In every step of the process, they exceeded my expectations and were consistently very proactive to find the best buyer. They kept all the stakeholders all the time fully informed and created real sense of trust. I believe their level of professionalism and expertise of the local property market is quite unparalleled.... Read more
Seller
7th Jan 2024 (1 year ago)

H Rose

5/5 Stars
Karen from John Payne was so kind, friendly and professional throughout my buying experience. She kept me well-informed throughout the process and couldn't have been more helpful. Really grateful to Karen, and the rest of the JP team. Thanks so much!... Read more
Buyer
5th Jan 2024 (1 year ago)

D Lee

5/5 Stars
Great service,, stress free process... Read more
4th Jan 2024 (1 year ago)

K Evans

5/5 Stars
Highly recommend John Payne: Richard O’Toole and his Blackheath team, who sold for me before, marketed my apt with gusto, doggedly in a difficult market found me the right buyer by consistent attention.... Read more
Seller
18th Dec 2023 (1 year ago)

A W-L

5/5 Stars
Will and Sue at John Payne helped sell our apartment with enthusiasm and professionalism. They secured a quality buyer and simply got the job done, despite hurdles along the way. I would recommend them as an agent in the Blackheath/Kidbrooke area.... Read more
Seller
13th Dec 2023 (1 year ago)

R Halladay

5/5 Stars
I have found John Payne supportive, communicative and professional. I thoroughly recommend them. I have sold my property in The Paragon through John Payne and bought it through them also. Karen has handled tricky negotiations throughout, helped by her superb colleagues. She, as her colleagues, has extensive understanding of the community, the area, its attractions. Karen has been invaluable. I have appreciated her patience, her kindness and her practicality.... Read more
Seller
24th Nov 2023 (1 year ago)

Y Yang

5/5 Stars
Richard and William and Susan they are great and very professional with great informative , thanks a lot on helping me to complete purchase the house , high recommend!... Read more
Buyer
15th Nov 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
We went with John Payne Blackheath to sell our property based on our experience when we purchased through them several years ago. We’ve not been disappointed. The staff are all friendly, knowledgeable and efficient and all viewings were handled professionally with respect for our property and prompt feedback and follow up where appropriate. We found them to be realistic and a pleasure to deal with throughout the process to date (SSTC). We would highly recommend them.... Read more
Seller
19th Oct 2023 (1 year ago)

S B.

5/5 Stars
I recently purchased a property through Karen Hedges at John Payne. I cannot say enough good things about Karen! She was fantastic from start to finish. The process was at times complex but Karen was patient, efficient and highly competent throughout. Buying a house can be very stressful, both emotionally and practically. Karen took a lot of this load off my shoulders, helping me navigate some unforeseen challenges with kindness and understanding - and always making sure my family's needs were being met. If I ever sell the property in the future, I'll definitely look to work with Karen again. Overall, John Payne in Blackheath are great estate agents and if you have the chance to work with Karen Hedges, you'll be very fortunate!... Read more
Buyer
19th Oct 2023 (1 year ago)

N P

5/5 Stars
We couldn’t have expected more from an estate agent. Karen was very proactive in finding us a suitable buyer and in smoothly facilitating the progression of both our sale and purchase. Communication was excellent. We are very happy with the service we received. Both Karen and Will were a pleasure to do business with, and I would certainly recommend John Payne to others.... Read more
Seller
18th Oct 2023 (1 year ago)

M Leahy

5/5 Stars
John Payne are clearly the leading estate agent in Blackheath. Their involvement was essential in ensuring the completion of my property sale which ended up being a difficult transaction. Thoroughly recommend them as an agent.... Read more
Seller
9th Oct 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Agents were persistent in a difficult market in marketing my apartment. Kept me well in the loop of progress, and always helpful.... Read more
Seller
15th Sep 2023 (1 year ago)

K Tutcher

5/5 Stars
Will and Sue have been excellent and have made the process of buying a house as hassle free as possible. They kept us informed throughout the whole process and have been very accommodating with all the viewings we did. I would highly recommend using John Payne.... Read more
Buyer
12th Sep 2023 (1 year ago)

S Bennett

5/5 Stars
We have used John Payne twice now to sell our homes and each time they have been honest, straightforward, commercial and responsive. I highly recommend them.... Read more
Seller
2nd Sep 2023 (1 year ago)

J Cowie

5/5 Stars
A great branch. They looked after us so we’ll and held our hands through some challenges in the buying process. A huge shout out to Sue. She was so invested in our journey and could not do more to help us.... Read more
Buyer
29th Aug 2023 (1 year ago)

E Boddington

5/5 Stars
Susan Denny and Will Yeardley were both brilliant - professional, efficient and understanding.... Read more
23rd Aug 2023 (1 year ago)

C Evenden

5/5 Stars
The John Payne Blackheath team was super helpful and very engaged throughout the entire sales process. In a landscape that has been throwing curveballs in the property market, the entire team at the Blackheath office stepped up to orchestrate the successful sale of my property. In particular, Sue, who was fantastic in the closing stages, chased solicitors, and ensured we kept to our planned completion date. Sue was always reachable and kept me up to date right up to completion. I would not hesitate to recommend them; my experience was fantastic.... Read more
Seller
21st Aug 2023 (1 year ago)

K Turner

5/5 Stars
We bought our house from Susan at John Payne. She made the transaction as smooth as possible and was as lovely to work with!... Read more
Buyer
20th Aug 2023 (1 year ago)

M Gullon)

5/5 Stars
I am renting through John Payne. My experience with this agency has been positive so far, particularly with Matthew. They are a friendly bunch and have dealt with my requests in a timely manner.... Read more
Tenant
14th Aug 2023 (1 year ago)

J Copus

5/5 Stars
We have recently bought our new flat in Blackheath via John Payne, and throughout the process have been thoroughly impressed by the levels of professionalism and helpfulness on offer. The staff have been consistently informative, sympathetic and honest with us, and we couldn't be happier with the outcome.... Read more
Buyer
8th Aug 2023 (1 year ago)

L Upjohn

5/5 Stars
Pernilla and Matthew at John Payne were great from start to finish - they were contactable throughout and able to alleviate anxieties around timescales. Would be happy to recommend to others and one of the best estate agents I have worked with!... Read more
2nd Aug 2023 (1 year ago)

N Braithwaite

5/5 Stars
John Payne found me a committed and reliable buyer before the property even went on the market. They were also excellent at moving the transaction forward where required.... Read more
Seller
29th Jul 2023 (1 year ago)

K Southey

5/5 Stars
I have sold twice through John Payne they would always be my first choice for a local estate agent. Great team who work hard for their clients.... Read more
Seller
18th Jul 2023 (1 year ago)

J Lamaj

5/5 Stars
Great service from John Payne. Matthew and Pernilla have been very helpful throughout the process. I would highly recommend using them if you want to let out your property.... Read more
Landlord
15th Jun 2023 (1 year ago)

S Abouelhadid

1/5 Stars
Today I received a very unpleasant call from one of the estate agents. She was unhelpful and condescending. I would never recommend them. Hopefully, this is just a bad day and a one extremely irritating phonecall.... Read more
22nd May 2023 (1 year ago)

P veturi

5/5 Stars
One of the best property agents I've come across so far. Extremely polite and understanding of our needs and concerns with respect to properties. Ghadah and pernilla were two agents we got in contact with for renting an apartment and the experience of viewing houses was simply seamless with them.... Read more
Tenant
16th Mar 2023 (1 year ago)

R McCreath

5/5 Stars
Hugely impressive. If it hadn't been for Will Yeardley's helpful manner and patient, calm good sense the transaction would never have reached completion. We are very grateful.... Read more
9th Feb 2023 (2 years ago)

A N

5/5 Stars
Great service. Staff always helpful and patient and help you with any queries you have throughout the purchase process. Knew exactly what property we were looking for and helped us get what we wanted - we are very happy. Thank you... Read more
Buyer
21st Nov 2022 (2 years ago)

S Bamford

5/5 Stars
I was so impressed with the team at Blackheath particularly Will, Josh and Richard when selling my flat. I can't recommend them enough (and to be honest I really didn't expect myself ever to say that!). From the outset they were highly professional, meticulous in terms of communications on viewings and following up and throughout the process I felt they were strong advocates for my interests. I'm sure I may have been overly needy or anxious and yet my emails and calls were always responded to not only promptly and professionally but with warmth as well. I'm not one of these people who feel compelled to review everything but when you do encounter an excellent service then I do feel credit should be given.... Read more
Seller
5th Oct 2022 (2 years ago)

L Farningham

5/5 Stars
I worked with Will on my first purchase, and he helped me navigate the complicated process with kindness and patience. He was an absolute pleasure to work with, and communicated really well between the seller and myself. I strongly recommend John Payne, and would definitely use them again.... Read more
Buyer
27th Sep 2022 (2 years ago)

D Clark

5/5 Stars
Very happy with John Payne Blackheath who recently sold my property, especially Will Yeardley! Due to very poor solicitors on the buyers side it became frustrating getting the sale across the line. However, 'Will' was super proactive and pushed hard to keep things moving to reach exchange and completion in a timely manner. It would have took much longer without his efforts, or potentially even fallen through. Thanks again Will and co! Definitely recommend them.... Read more
Seller
2nd Sep 2022 (2 years ago)

R Hicks

5/5 Stars
Will, Josh and the team did a fantastic job helping me sell my much loved home and find my perfect new home. It wasn’t an easy process, but the John Payne team kept everything moving forward. I’m so grateful as I’m fully aware I wouldn’t be typing this from my fab new home if it wasn’t for their diligence and perseverance. Can’t recommend enough.... Read more
Seller
22nd Aug 2022 (2 years ago)

G S

5/5 Stars
We're first time buyers and have been shopping around a fair bit. Ali Enver at John Payne has stood out as by far the friendliest real estate agent we've come across. Communication was excellent and we felt like we were in really good hands. Seemed like he struck the best balance between representing the seller's interests and understanding what our needs were - excellent advice and yet not pushy.... Read more
Buyer
8th Aug 2022 (2 years ago)

Y Wu

5/5 Stars
John Payne provided high quality and professional service and communication. William from John Payne answered our questions very efficiently and took us a closer and detailed look at different apartments. We had very good communications. We are very satisfied and would like to recommend John Payne to others in need of viewing properties.... Read more
1st Jul 2022 (2 years ago)

L AVELLA

5/5 Stars
William and the team at John Payne has been nothing short of amazing. We bought our first home and I have to do say that from the first visit to completion day (today), everything has been smooth. This is also thanks to William who has been chasing everyone for us but also so patient and kind even though we had a billion questions. Thank you again! Laure & Alex... Read more
Buyer
27th Jun 2022 (2 years ago)

M Bruce

5/5 Stars
I was fortunate enough to be dealing with Joshua Frank during the purchase of my property in Blackheath. Even though Josh was working for the seller his professionalism was second to none, helping drive the chain forwards and liaising with all parties to get the best possible outcome as quickly as possible. I wouldn't hesitate to recommend Josh and would certainly use him if selling/buying in the area again.... Read more
Buyer
20th May 2022 (2 years ago)

S Jones

5/5 Stars
The team at John Payne Blackheath gave us an excellent service from initial valuation to managing the whole sales process. They gave us valuable advise and got us a top price. They also took much of the stress out of selling and moving. Nothing was too much trouble. Thanks very much to Josh, Will and Richard!... Read more
Seller
20th May 2022 (2 years ago)

M Dunn

5/5 Stars
The team at John Payne did a great job in selling our property and helping us to find a new one too. They were with us every step of the way with thoughtful advice and sensible suggestions. We were very pleased with the service we received from them!... Read more
Seller
16th May 2022 (2 years ago)

H Tekin

5/5 Stars
Joshua is very hard working person and always try to solve the problems with his positive approach , very easy to communicate and very good explain the procedures , highly recommended services Thanks... Read more
21st Apr 2022 (2 years ago)

D Gould

5/5 Stars
Joshua has been fantastic to work with. Would highly recommend.... Read more
1st Apr 2022 (2 years ago)

R Mehmet

5/5 Stars
Thank you to Richard, Josh and the team at John Payne Blackheath. Brilliant marketing, excellent communication and manged the whole process smoothly. ????????... Read more
31st Mar 2022 (2 years ago)

L Gosnell

5/5 Stars
Thanks so much to Will and Richard and the whole team at John Payne for making the buying experience as straight forward as possible! Without Will’s perseverance it never would’ve been possible so we’re extremely grateful!! Thank you so so much!!... Read more
Buyer
1st Mar 2022 (2 years ago)

A C

5/5 Stars
Highly recommend. We were really impressed with the service from John Payne and specifically William Yeardley, our agent. From the first meeting, William's unrivalled knowledge of the local market was evident and this ultimately enabled us to achieve the full asking price for our property, which was substantially higher than all other agents had advised.... Read more
Seller
1st Mar 2022 (2 years ago)

L Bell

4/5 Stars
Working with Josh was great. He was friendly and attentive throughout and went above and beyond to keep on top of our purchase process and helped us complete as early as possible.... Read more
Buyer
17th Feb 2022 (2 years ago)

J Dyer

5/5 Stars
I appointed John Payne Blackheath branch as agents to sell my house. Throughout the process the team at John Payne have been excellent , providing swift responses, precise recommendations and guided me through some difficult issues. In particular, Joshua Frank and William Yeardley have been excellent throughout the process.... Read more
Seller
15th Feb 2022 (3 years ago)

D Mogridge

5/5 Stars
We dealt with Josh who was very professional, polite and helpful.... Read more
10th Feb 2022 (3 years ago)

H Mortensen

5/5 Stars
I would highly recommend John Payne Blackheath, who helped us to purchase a property earlier this year. Richard O’Toole in particular was incredibly helpful and made the whole experience a smooth one.... Read more
Buyer
19th Nov 2021 (3 years ago)

L Edmunds

5/5 Stars
I had a house for sale - at a time when the market was flat. It took a little time but they saw it through and worked at it until it was sold. Will (and Richard) kept me up to speed throughout the process. Exactly what is expected of a good estate agent.... Read more
Seller
18th Nov 2021 (3 years ago)

I Caria

5/5 Stars
As first time buyers, we were quite overwhelmed with the whole process. Working with John Payne, and with Richard O'Toole in particular, was an absolute godsend as Richard's exceptional understanding of the housing market ended up evening out our lack of experience :) Thanks to him, we landed our dream house and got answers to all our questions as well as regular updates throughout the process - I literally had to pick up the phone to chase for information zero times! Highly recommend *****... Read more
Buyer
2nd Nov 2021 (3 years ago)

C Angel

5/5 Stars
Will and Richard at John Payne held our hands through a very drawn out and stressful sale process. They were very proactive throughout and kept us in the loop throughout. We would highly recommend for property sales... Read more
Seller
18th Oct 2021 (3 years ago)

V S

5/5 Stars
Very professional, friendly and helpful from start to finish. Provided us with an information leaflet at the viewing which was great. Nothing was too much trouble - we wanted to view a property quite a few times and had lots of questions and they were always very responsive and patient. Would highly recommend.... Read more
19th Sep 2021 (3 years ago)

M Adel

1/5 Stars
You will be chasing them for weeks to send you back your deposit when you leave without response. You will also get unexplained deductions by them not the landlords. Avoid wasting your time and money and hire a good agent which is definitely not JP.... Read more
Tenant
10th Sep 2021 (3 years ago)

M Fallon

5/5 Stars
Brilliant from start to finish, would highly recommend.... Read more
26th Jul 2021 (3 years ago)

S Ellis

5/5 Stars
I have no reservation in recommending Richard O'Toole and his team at John Payne. From the very start I felt I was in good hands for the sale of a long-standing family home. I initially chose the Blackheath Village branch of John Payne because of the agency's local knowledge and expertise but I benefitted from much more than this: I received good advice about how to present the property and the sort of sale price that would be appropriate, and I was impressed by the way that viewings were organised with offers managed to achieve the very best outcome. I was informed regularly about the progress of the sale and the John Payne team were always supportive. I do not I could have had better service.... Read more
Seller
29th Jun 2021 (3 years ago)

V Mehta

5/5 Stars
John Payne handled the sale of our property very professionally. Right from the initial discussion with Richard, where we felt confident that it was in the right hands to how the process was managed after the offer was accepted, there was complete transparency throughout. Alison was particularly good at keep all parties in the loop and made sure things progressed quickly. Thanks John Payne for finding us such great, committed buyers.... Read more
Seller
20th May 2021 (3 years ago)

B O'Connor

5/5 Stars
Completely satisfied with the great service provided by John Payne Blackheath in the sale of our property. Efficient and very professional.... Read more
Seller
10th May 2021 (3 years ago)

M Gillman

5/5 Stars
Richard O’Toole and William Yeardley at John Payne’s Blackheath office dealt with the sale of our house during the unprecedented challenges of the global COVID pandemic, culminating in a successful sale in March 2021. Throughout the whole period, they were unfailingly helpful, and a pleasure to deal with. Arrangements for marketing in a socially distanced world were well thought through, and effective, with a virtual tour of the house being organised within days of it being possible within appropriate guidelines. Both Richard’s and Will’s advice when sought was offered freely, and was considered, drawing on a wealth of experience. They both went above and beyond to help us with practical issues in such unusual circumstances, and we are grateful to them both for all their help in bringing about a successful outcome, and would not hesitate to engage them again.... Read more
Seller
26th Mar 2021 (3 years ago)

V Hansell

5/5 Stars
We were always supported and kept informed during a very difficult and stressful sale.... Read more
3rd Mar 2021 (3 years ago)

J Price

4/5 Stars
John Payne's Blackheath staff particularly Richard and William have been both professional and personal throughout their sale of my property. They ensured regular contact with me and were most cooperative especially as I lived some way away from Blackheath. In negotiations they offered wise and experienced guidance throughout and secured a client earlier on and the subsequent sale. They know their market well and especially Blackheath. Thoroughly recommended.... Read more
Seller
13th Feb 2021 (4 years ago)

C GAO

5/5 Stars
I would say thank you to everyone who helped me moving. It was stressful experience and without the assistance of Richard and William, I probably will be stuck somewhere, again! Also, I read a review from someone else, which says about the vendor chose another person who put on the offer, not him(her) and give John Payne 1 star. I can say from my personal experience, that it is not fair to the agent. The vendors do choose the buyers for various reasons. I did with my own property as well. I need to see who is the first one to complete possibly and unlikely to withdraw the offer, even it is slightly lower. Thanks again and wish all the success!... Read more
Seller
7th Feb 2021 (4 years ago)

K Kanthan

1/5 Stars
I viewed a property through this estate agent. I made an offer and it was accepted by the vendor. I submitted all the necessary documents including proof of funds to this company. I instructed a professional person to conduct the survey and paid an advance payment to him. After that I received a call from this agent informing that they accepted another offer on the instructions of the landlord. I was shocked and stunned after hearing it. They are not professional people. They are ready to throw away anyone for the sake of “better deal” for them. Please be aware of them in advance before go with them to find a property!!... Read more
Buyer
29th Jan 2021 (4 years ago)

D Wibowo

5/5 Stars
John Payne, especially Richard, are very helpful in helping us during the whole process. While not many agent would keen to help us staircasing from a shared ownership property to an outright property, John Payne was there and helped us. We highly recommend John Payne Blackheath.... Read more
Buyer
21st Jan 2021 (4 years ago)

J Willson

5/5 Stars
Rebecca Davies was our estate agent when finding a new property to rent after our landlady said she was selling our flat. Rebecca was quick to respond to us with property viewings and was incredibly helpful when we put an offer in on a new property. Rebecca had a calm and positive demeanour throughout the whole process and we can't thank her more for helping us find our dream flat!... Read more
Tenant
21st Dec 2020 (4 years ago)

A Benett

5/5 Stars
I have an an excellent experience with John Payne, in particular with Rebecca from their rental team. The whole process from the first viewing to the move is was smooth, painless and quick. Communications were clear and easy and Rebecca is professional, attentive and responsive and a pleasure to deal with. Thank you Rebecca and the John Payne team for all your help and I’d happily recommend friend and family try John Payne first when looking for a new property.... Read more
Tenant
19th Dec 2020 (4 years ago)

P Y

5/5 Stars
Bought a house from John Payne Blackheath in 2020. Very friendly and professional. Very quick replies. Quick to relay messages between us and the seller. 5 stars.... Read more
Buyer
18th Nov 2020 (4 years ago)

N Badhen

5/5 Stars
My partner and I registered with a few estate agents in Blackheath, looking to move urgently into a 2/3 bedroom property locally. Rebecca Davies (from the lettings team) immediately contacted us with details of properties that matched our search criteria. We arranged two viewings on the same day, both excelled our expectations and were ideal for us. In comparison, we have been contacted by the other two estate agents and neither has been able to suggest a single property that has fitted our criteria. Rebecca clearly explained (and followed up by email) precautions that John Payne were taking during the pandemic, we felt very comfortable during the viewings. Rebecca was very clear about the process of referencing/checks once we agreed on a property and supported us through the whole process. We had some delays with referencing (nothing to do with John Payne), she was very kind and kept us updated throughout (even checking in after working hours), she made sure she kept the process moving forward. Rebecca is very kind, understanding and diligent - within 14 days we have viewed, agreed, been referenced and signed contracts to move into our ideal property - without doubt none of this could have been completed at this speed without her hard work. We cannot thank her enough for the support she provided during this period.... Read more
Tenant
16th Nov 2020 (4 years ago)

BCatt

4/5 Stars
My experience with John Payne as a letting agent has, so far, been a positive one with special thanks to Rebecca who made an overwhelming experience so much easier and I'm really grateful for that as I hadn't been in the rental market for such a long time. The way she communicated so quickly and efficiently helped, no matter the query. And because of that I would recommend John Payne lettings, especially for the negotiating part of the process.... Read more
Tenant
16th Nov 2020 (4 years ago)

A Sophie

5/5 Stars
JP is a very professional agent! They obtained 3 offers within first 2 weeks of the property go live on Rightmove for us. Along the way of the sales process, Richard & William were very helpful in terms of assisting the communication between us and the buyers. I would definitely recommend their service!... Read more
Seller
11th Nov 2020 (4 years ago)

N Klerk

5/5 Stars
Rebecca was incredibly professional and knowledgable about both the property and the area and made the ordinarily stressful process of finding and securing a new home that much less so.... Read more
Tenant
19th Oct 2020 (4 years ago)

A Normanton

5/5 Stars
In addition to my original review comments below, I have recently purchased a property using John Payne. The Blackheath team are just as good at sales as they are at rentals. Once again, I am very happy to thoroughly recommend them. I have a number of rental properties and have used a number of different estate agents over the years and I can honestly say that the John Payne rental team are the best that I have met. I wish I had known about them when I first bought my Blackheath rental property. The team is very professional, they get back to you when they say they will, they keep you updated at all times and aren't afraid to give you bad news and honest feedback. They are also very calm and considered in their advice. I really cannot recommend them highly enough!... Read more
Landlord
12th Oct 2020 (4 years ago)

B Campbell

5/5 Stars
What a delightful experience it was to work with Rebecca Davies at John Payne. Thanks to Rebecca's intuitive response to our wants and needs for our next property, we were able to secure our dream property! Rebecca really went above and beyond to make sure all the boxes were ticked and was extremely communicative, professional and helpful throughout the whole experience. Strongly recommend Rebecca and John Payne for anyone looking for their next property.... Read more
2nd Oct 2020 (4 years ago)

J McAlister

5/5 Stars
Throughout my move Rebecca was incredibly inventive and accommodating, especially in regards to my particularly difficult schedule with flat viewings — something essential and very rarely seen. This made my move less stressful and I am very appreciative. Thank you!... Read more
17th Sep 2020 (4 years ago)

J Christians

5/5 Stars
Buying a house is not always a straightforward task, but Richard at John Payne, went above and beyond the call of duty to help make the experience run as smoothly as possible. I honestly don't know how he did it. I know I am not his only client, but he always seemed to answer my calls, or respond as soon as possible, never leaving me to get back in touch. Even after the purchase, he's still been on hand to answer any questions and follow up with details of the sale. I would highly recommend Richard if you are thinking of selling or purchasing a home. Nothing seems to big or small for him to solve and he always has a smile on his face, which makes the whole process a lot easier! Thank you John Payne!... Read more
Buyer
13th Sep 2020 (4 years ago)

M Davison

5/5 Stars
We had a thoroughly excellent experience buying a house from John Payne, and our specific agent - Will Yeardley - was excellent. Professional, helpful, informative, responsive, we had nothing but great service from him and John Payne therefore comes very highly recommended.... Read more
Buyer
11th Sep 2020 (4 years ago)

R Penn-Chambers

5/5 Stars
Rebecca at John Payne was exceptionally helpful, friendly and pro-active. Despite a long letting process (no fault of John Payne), we felt very supported! Would definitely use again in the future.... Read more
Landlord
27th Aug 2020 (4 years ago)

J Barber

5/5 Stars
I can’t recommend John Payne in Blackheath Village highly enough. Rebecca Davies managed our move and from our initial conversation was really professional. She listened and understood what we were looking for and always seemed one step ahead in trying to find us our perfect home, which she seemed to do very quickly. She has made what could have been a very stressful situation much calmer and has always been at the end of the phone to answer any queries. My girls and I can’t thank her enough and have really appreciated all her help. Thank you.... Read more
20th Aug 2020 (4 years ago)

T Don

5/5 Stars
We had the honour of dealing with Rebecca Davies as our lettings negotiator. We had a huge list of criteria for the property which we wanted to rent and Rebecca introduced us to a beautiful property that ticked every box. We made a mistake of not checking the date the property was available and asked for some time to request an extension in the property were in at the moment. Rebecca and John Payne were extremely patient with us, held the property whilst we waited for confirmation from our landlord and letting agency. Once this was confirmed, Rebecca seemed almost as happy as we were to confirm we will be moving into the property. The referencing stage was stressful because the company which John Payne (and most letting agents) use, "FCC Paragon" were very laid back and never got back to us when requested. However, Rebecca chased them and made sure we were frequently updated. Rebecca even went out of her way to update us and check in to make sure we were happy with how the whole process was going, on her days off and in evenings. Honestly above and beyond service. Moving house has been so stressful and other lettings negotiators have been impatient, unprofessional and lazy. Rebecca has been the opposite of all aforementioned. Extremely professional, very welcoming, very informed and very friendly. When we viewed the property, the current tenants were there and I was able to ask the questions, "how is the landlord, how are John Payne". I was told "John Payne have been a dream come true. Any issues were solved immediately, John Payne jumped at the opportunity to assist". It was also clear to see how friendly Rebecca was and how a friendly relationship had been built between herself and the tenants. This is a rarity, in my experience. Overall, I would recommend John Payne. I would 100% suggest that you have someone looking over you if you get to deal with Rebecca. We can't thank her enough. Rebecca Davies, thank you. From A, T & Y!... Read more
Tenant
14th Aug 2020 (4 years ago)

D Rainsley

5/5 Stars
From my first contact with John Payne, Blackheath, I was impressed by the standard of service. I have not had such a positive experience with an estate agents until now. Rebecca Davies, was a considerate and caring professional who made my recent move as smooth as I could have ever wished for.... Read more
5th Aug 2020 (4 years ago)

R Lally

5/5 Stars
John Payne managed our recent move. The staff we worked with were very quick in their response and always helpful. This helped to ensure the move went smoothly. From offer to move the processes were managed well, all procedures were followed with a good audit trail. This helped ensure we had all of the information needed and felt secure in making the move.... Read more
22nd Jul 2020 (4 years ago)

A T

5/5 Stars
A great team who are efficient and effective. Have had a very smooth transition with John Payne, you pay for quality. Thanks.... Read more
19th Jul 2020 (4 years ago)

G England

5/5 Stars
As an ex-resident of the area, selecting John Payne to act on the sale of our late mum's home was a formality due to their excellent reputation and longevity. Richard O'Toole went the extra mile to ensure that we received the best possible offer, with his local contacts and personal knowledge of the area. I would not hesitate to recommend them!... Read more
Seller
16th Jul 2020 (4 years ago)

H Allen

5/5 Stars
The team at John Payne Blackheath Village Estate Agents were incredibly helpful and professional throughout the process of our search. In particular, Ms. Reeder and Ms. Warner were on hand and responsive to all our queries and facilitated our tenancy agreement with expertise. We would recommend them to anyone looking to rent or buy in the area.... Read more
13th Jul 2020 (4 years ago)

J snaas

5/5 Stars
We have been working closely with Rebecca Davies who has gone above and beyond to help us find our new home in Kidbrooke. She has been a dream to work with, replies to all emails and queries immediately, went above and beyond and managed to arrange a house viewing for us with very little notice. She is kind and polite and we would not hesitate to work with her again. Thank you Rebecca!... Read more
6th Jul 2020 (4 years ago)

W Chen

5/5 Stars
She was very professional and friendly, patience! We found very good flat! Thank you!... Read more
5th Jul 2020 (4 years ago)

M Virdis

5/5 Stars
We have been assisted by Rebecca, who has been brilliant from start to finish, always available for any queries and questions we may had and always finding out for us any information about the property. In this time of uncertainties you need people that will support and help also when you are moving houses/renting. Rebecca was amazing in doing so and made us feel comfortable and confident everything went smoothly. Well done, I would give 10/10 if I could.... Read more
Tenant
2nd Jul 2020 (4 years ago)

D Hobson

5/5 Stars
Such an easy process with John Payne to rent the property. Tom was excellent at showing us the property and making us feel safe in the current situation with Covid 19. The team are efficient at sorting out the paper work and keeping us in the loop after we decided to go with the property and we was moved in by a week.... Read more
Tenant
30th May 2020 (4 years ago)

T Graham

5/5 Stars
Great service and friendly, pro-active staff. Alison at the Blackheath Village branch showed me around my house back in 2012, expertly dealt with my purchase and then dealt with the sale some 8 years later. She was fantastic, keeping me up to date at all times, actively managing my solicitor and keeping the buyer moving along to hit a tight deadline for exchange of contracts. Overall John Payne are experts in the local area and a friendly bunch to deal with. Thank you and I hope to be buying again in SE London in the not too distant future.... Read more
Seller
13th Jan 2020 (5 years ago)

D Simpson

1/5 Stars
Dreadful steer clear. Tried to railroad aged person into selling without having been given the instruction, 'I had sent her an email', he seemed to think that just because an email had been sent, not even that it had been received, that was good enough for acceptance of terms! Then failed to sell, over the 4 months, even when they did get the instruction.... Read more
Seller
9th Dec 2019 (5 years ago)

S Fairbairn

5/5 Stars
One of the best estate agencies I have dealt with... Ever! If you would like a stressless, easy and just plain fantastic service, then John Payne Blackheath is definitely worth going to. I would like to say thank you to the staff at John Payne Blackheath for making the process of searching for and finding our very first home as a family as easy as possible. I would especially like to give a big thank you to Rebecca and Tom. The communication was second to none and they just made the whole process very simple. Thank you again for everything and giving us a great Xmas present - our very first family home! :)... Read more
Buyer
3rd Dec 2019 (5 years ago)

L Campbell

5/5 Stars
A really good estate agent that I would highly recommend. Genuine, friendly and thorough people to work with. Will, Richard and Alison were great at helping to put our house on the market, and arrange all the viewings. They all know the market and the area really well and are brilliant at communicating to their clients. All in all, John Payne are very efficient in helping the process of selling and buying run as smoothly as possible. Not an easy job to manage!!... Read more
Seller
2nd Dec 2019 (5 years ago)

A Shekhar

5/5 Stars
Really impressed with the service. Tom kept me updated on what was going on and he went an extra mile to keep the process running even when he was off. Will highly recommend them.... Read more
25th Nov 2019 (5 years ago)

C Weldon

5/5 Stars
My partner and I are moving to London from Glasgow, and have been looking for a place for quite some time. After looking at many online, I seen one that would have been perfect for us but we missed out on it by a matter of minutes. Luckily enough, Tom went above and beyond and found us an alternative property that was not yet on the market. He was extremely helpful in assisting us with a Skype viewing as we could not be there in person, and arranged for one of his colleagues to do so, emailing us all the information etc even on his day off! Really impressed with the level of service we have received and cant wait to move in!... Read more
Tenant
23rd Nov 2019 (5 years ago)

A Wentworth

5/5 Stars
We just moved from NZ with our baby, and it's been a stressful time trying to find a place in our preferred areas of Greenwich and Blackheath. However, thanks to Tom, we have found the perfect home to rent for a long time in Blackheath. We met Tom whilst viewing another flat, which wasn't right for us. I spoke with him the next day, and he listened to me go through everything we were looking for in a property. Within a few minutes he had the perfect property lined up for me to view. Given we had just moved countries and were staying in various Airbnbs and hotels, he also did his best to not only secure the property for us quickly - but to also allow us to move in promptly. For the last part, it wasn't just Tom, but several lovely people from the John Payne teams in Greenwich and Blackheath that worked to facilitate this for us. They were all fantastic to deal with. We're extremely grateful to Tom and the teams at John Payne. Tom took the time to get to know what we needed, and to work hard to help us find our perfect London home - and everyone else did their best to make it even easier and faster for us.... Read more
Tenant
21st Nov 2019 (5 years ago)

S B.

5/5 Stars
I would recommend this agency for rentals. They were very professional, always very polite and very helpful. They made our move in process very easy and guided us every step of the way. Everyone I spoke to was professional and treated us very well, whether it be by email, on the phone or when I went to their offices. I dealt directly with Rebecca Davies and Annie Warner and their service was much appreciated!... Read more
15th Nov 2019 (5 years ago)

R DOWNING

5/5 Stars
After a year of searching for a house in Greenwich and a sucession of "nearly right but not quite " fate took me to Tracey Harvey! She took me to some more nearly rights but found me the perfect one, in the nick of time. I'd asked for Edwardian, trad design, seperate dining room and kitchen, decent garden. She found me one that was 5 years old, one living space kitchen all in the same room, tiny garden and I loved it. She has a great instinct for what might be right or at least possible and she's honest about those places that are plainly just not right. The vendors were going to lose their new house as their original buyer had dropped out. She behaved impecably on their behalf to secure the sale- honest about their situation but protecting their interests. When problems further down the chain occurred she was the one who kept it all going, she worked trielessly on both my behalf and her vendors to keep the chain intact. She's great fun, good company and a professional to her fingertips. Buying a house is still hell but Tracey is exactly the person who will get you through Oh and just so she doesn't get too big headed I would add that there's not a single member of the team who I had dealings with in her absent who didn't know who I was, what the house was and where we were in the progress of the case. A really impressive team spirit from people who were all really focussd on the client's needs.... Read more
Buyer
7th Nov 2019 (5 years ago)

A Jefremoviene

5/5 Stars
We had the most amazing experience being assisted by Tom Crowe from John Payne Blackheath! Tom has helped us to find & rent an apartment and was very friendly, helpful and understanding. He made us feel we are making the right decision which was very much appreciated and reassuring. Thank you very much Tom!... Read more
Tenant
2nd Nov 2019 (5 years ago)

C Palgrave

5/5 Stars
The person who visited our house was both friendly and extremely helpful... Read more
31st Oct 2019 (5 years ago)

K Vyborny

4/5 Stars
very efficient and friendly. Always return calls promptly. Would like to see property continues to be promoted and show even if under offer... Read more
18th Oct 2019 (5 years ago)

S Geddes

5/5 Stars
Used John Payne for the sale of our property. William & Richard were great at pushing things along and provided proactive updates. Managed to sell our property at a fair price where another agent failed!... Read more
Seller
18th Oct 2019 (5 years ago)

D Maloney

5/5 Stars
Tom went over and above to help us secure our new home, he stayed late, gave us excellent advice and did everything he could to make it a smooth process for us - with a smile and good sense of humour too. Really impressed by the level of service we received! Thanks Tom!... Read more
15th Oct 2019 (5 years ago)

C Forbes

5/5 Stars
We have let our flat through John Payne and I must say that the service which we have received has been extremely good. We have a number of years' experience on a let-only basis with other agents, but this time we opted for a fully-managed service with John Payne, and are very glad that we did. Joanne has been a most conscientious and helpful intermediary and we give the company full marks for professionalism.... Read more
Landlord
4th Oct 2019 (5 years ago)

Lydia

5/5 Stars
Thank you to Rebecca at John Payne Blackheath for helping us through the process. We couldn't fault the accommodating service that we received. Thank you!... Read more
22nd Sep 2019 (5 years ago)

J O'Callaghan

1/5 Stars
We had a lovely meeting when we viewed our rental property. Unfortunately this wasn't the standard that was upheld by the property managers we deal with, we can never recieve a timely response and they fail to inform the landlords of their contractual and legal obligations. Its honestly just a waste of time and we are extremely disappointed. We are in our 5 week and not close to a resolution yet.... Read more
Tenant
21st Sep 2019 (5 years ago)

P Watts

5/5 Stars
Great job by the John Payne team yet again in finding tenants and dealing with the re-letting of my flat in an efficient and professional manner. Thanks.... Read more
Landlord
15th Sep 2019 (5 years ago)

M dawson

5/5 Stars
We have a flat which John Payne are managing for us and have only had friendly and good service, and excellent tenants.... Read more
Landlord
15th Sep 2019 (5 years ago)

A Vellku

5/5 Stars
It’s been very good experience on finding a house for my family ,very helpful staff and serious on their job... Read more
9th Sep 2019 (5 years ago)

J Lynch

5/5 Stars
Great job by Alison and Richard on our house sale. Managed everything smoothly throughout the process.... Read more
Seller
23rd Aug 2019 (5 years ago)

S Yeaton

5/5 Stars
Rebecca showed us a lovely place and was exceedingly patient with us throughout the process leading up to our successful move. She was just brilliant, as were the rest of the team who made the whole process as stress free as possible.... Read more
19th Aug 2019 (5 years ago)

R Offord

4/5 Stars
We have had a great experience with John Payne, particularly with Rebecca Davies, who has been very friendly, approachable and helpful from the very first day we went to look around our new property. Overall we are really happy with the service we have received from John Payne over the past few weeks - everything has been handled quickly, efficiently and with attention to detail. Thank you! Rosie & Elliot... Read more
19th Aug 2019 (5 years ago)

E Asier

5/5 Stars
We have just moved in and are starting to properly settle in the new place that Rebecca found for us. The team at John Payne were all really professional but the one that will always standout for us is Rebecca. She listened to us and matched us with the perfect flat & landlady - it was love at first sight! She’s got amazing people reading skills. So glad that we found you ;-) Thank you Rebecca!!... Read more
Tenant
16th Aug 2019 (5 years ago)

D Copp

5/5 Stars
Will at John Payne sold my house in Blackheath at the price I wanted - in a day - what more can I say? Job done.... Read more
Seller
12th Aug 2019 (5 years ago)

M Saleborn

5/5 Stars
From start to finish, great support and excellent advice. Richard, Alison and the team at Blackheath really made every effort to assist us in selling our flat. Lots of exposure and viewings and nothing was a problem. Delighted we sold with the help of the team at John Payne.... Read more
Seller
19th Jun 2019 (5 years ago)

N Bailey

5/5 Stars
Daniel provided a very professional service and was able to secure the asking price for my rental property within three days of it going on the market. Equally professional is the way that Melloney manages the ongoing rental, dealing with any issues promptly and efficiently... Read more
Landlord
29th May 2019 (5 years ago)

J Saunders

5/5 Stars
We had a really positive experience with John Payne as part of the purchase of a property. They were very professional, supportive and worked with us all to ensure a smooth process. I would recommend them.... Read more
Buyer
28th May 2019 (5 years ago)

D Zhang

5/5 Stars
Highly recommend John Payne Blackheath Village branch. Thanks Alison for her professional advice on our new flat searching and responsive assistance with flat purchase process.... Read more
Buyer
24th May 2019 (5 years ago)

L Nathan-Lane

5/5 Stars
Thanks to the staff at John Payne for helping us find our dream home. Especially thanks to Daniel for being so efficient with our application etc.... Read more
Buyer
2nd Apr 2019 (5 years ago)

H Akinci

5/5 Stars
Great service received from John Payne Blackheath. Daniel Milligan was so kind and helped me a lot to find a nice flat in Blackheath and finally rent. I would highly recommend John Payne. Thanks Daniel!... Read more
Tenant
25th Mar 2019 (5 years ago)

J Pinto

5/5 Stars
John Payne sold my house in under 2 weeks. Amazing friendly service and so proactive in getting to exchange. Richard is wonderful to deal with. And John Payne support the local community!... Read more
Seller
28th Feb 2019 (5 years ago)

A Chebsey

5/5 Stars
Excellent service, very helpful and responsive during our flat purchase. Richard and the team went the extra mile in ensuring any delays in the process were chased up in good time, and kept us informed throughout. I'd highly recommend for any property purchase!... Read more
Buyer
18th Feb 2019 (5 years ago)

H Hammond

5/5 Stars
Would certainly recommend for property sales in Greenwich/Blackheath; in particular Richard and Will who helped to navigate us through what was at times a challenging process to complete on our sale while keeping us regularly informed.... Read more
Seller
3rd Jan 2019 (6 years ago)

S Cather

5/5 Stars
Richard O'Toole and his team have vast experience, local knowledge, and work very hard to match sellers and buyers. They ensure a smooth process from beginning to end. Always accessible, informed and ethical. They go the extra mile for their clients. You can count on them!... Read more
10th Oct 2018 (6 years ago)

A Chilton

1/5 Stars
The rudest staff. I called to say I wanted to view a property with another interested party, was told the vendor would not negotiate the price and was treated with unmatched arrogance. Then received an email with the same property which went down by 25,000 in a few weeks. When I called and spoke to the manager he refused to show me the property and again, I was made to feel like a second class citizen. Let’s be clear, I’m a single person buying a property for 500,000! This agency is despicable... Read more
Buyer
20th Jun 2018 (6 years ago)

C Angheloiu

5/5 Stars
We've just moved into our first flat which we found with the help of Alison and Richard from John Payne. Our flat is a midcentury Span property which at a first sight can look like a complicated and off putting process, but their expertise and knowledge of the area has meant it was as straightforward as it could've been. Would definitely recommend working with them.... Read more
Buyer
18th Jun 2018 (6 years ago)

Tim

5/5 Stars
Friendly, helpful and got the job done. Very knowledgable about the area and a wealth of experience navigating the ups and downs of buying and selling. Would definitely recommend.... Read more
17th Jun 2018 (6 years ago)

A Gausseres

5/5 Stars
We had been looking for a new place to rent for more than 6 months when we met Lewis Talbot and his team. They immediately understood our needs and what we were looking for. Each property that they presented us matched almost perfectly with our criterias. Lewis was particularly patient and always remained calm and professional even when we gave him some hard times by wanting to visit more properties. It was always a pleasure to visit properties with him as we never felt pushed to make a choice yet were always well advised. We have now found our new home and could not be more grateful for their help.... Read more
Tenant
2nd Jun 2018 (6 years ago)

A Ferrar

5/5 Stars
John Payne has been excellent at negotiating the sale of my flat in London! " Sara - Thank you! We did get there against the odds! I really thought it was going to crash and burn and I was losing all hope towards the end. I was wondering if all your jobs are a bit like this or if this one was one of the more challenging? Anyway, you certainly deserve a medal for how you dealt with it all. A big thank you from us (also to Richard and the whole team), and I hope my vendor also sends you a personal thank you!"... Read more
Seller
29th May 2018 (6 years ago)

S Kumar

5/5 Stars
I would highly recommend John Payne Blackheath Village for any property needs a potential client may have based on my experience with the agency, specifically dealing with Lewis Talbot. Lewis has an enthusiastic yet calming effect which led me to believe I could acquire the property I wanted, and it was true! Every interaction was conversational not transactional, which I think is an important differentiator when dealing with something as potentially stressful yet exciting as moving.... Read more
5th May 2018 (6 years ago)

S Howard

5/5 Stars
Great experience with Lewis and Mark from John Payne, it was a pleasure to do business with John Payne. I Recommend them o any one looking for a hassle free lettings service... Read more
Landlord
1st Mar 2018 (6 years ago)

M James

4/5 Stars
Thank you very much for seeing through the virtually smooth sale of 36 Lee Park for Peter and myself. Also for all your help and advice which avoided him putting it back on the market. He is of course delighted. He is looking at another flat in a sheltered block in Brisbane this week so hopefully will be completely settled soon and we may go to visit in the summer. I wish you all the best for 2018... Read more
Seller
16th Jan 2018 (7 years ago)

R Kshatriya

5/5 Stars
Overall good Letting Agency. I have used them for over 4 years now and they have been reasonable on their fees and the service has been good.... Read more
Landlord
12th Dec 2017 (7 years ago)

C Potter

5/5 Stars
Will and his colleagues at John Payne helped sell my mother's house. Will went above and beyond the normal duties of an estate agent. He was very responsive and prompt when following up queries or contacting us or the buyers. I have no hesitation in recommending Will and would like to thank him again for all his hard work.... Read more
Seller
8th Nov 2017 (7 years ago)

A Clinton

5/5 Stars
Will really helped us through the process of selling our mother's house. I would just like to thank him and the team for their support.... Read more
Seller
30th Oct 2017 (7 years ago)

K uberg

5/5 Stars
Our property went under offer within a week of going onto the market, two weeks before the EU Referendum. The John Payne team were absolutely brilliant. Proactive, professional and responsive at all times. And they needed to be! Our purchaser pulled out post Leave vote and the market became very tough. It took almost another year to sell and the JP team kept pushing on, always encouraging and positive. I believe that if you are selling in and around Blackheath, especially on the Cator Estate, they are the very best choice. They're local knowledge is second to none. I also appreciated their kindness and support during an unexpectedly stressful and protracted sale. Highly recommended.... Read more
Seller
5th Sep 2017 (7 years ago)

A Pallaro

5/5 Stars
The whole team was amazing and helped us through all process to rent our new home. The letting agents, especially Hayley and Dionne, are efficient, supportive and understanding of our needs. Our experience with John Payne in Blackheath was excellent from start to finish.... Read more
Tenant
10th Aug 2017 (7 years ago)

N Hamann

5/5 Stars
We had initially contacted them via "right move", next morning they contacted us and arranged several viewing for same day (unfortunately we could not make it on the same day but she booked everything on following day). Unfortunately the property which we looked for was withdrawn from market as let agreed, however Hayley had booked alternative property for us on the same day. She immediately got what we expected for and found perfect property for us. We made a offer from one of her first recommendation. She had always communicated us with great timely manner, is so polite, kind, supportive, and very warm which encourage us a lot during property search. We are so delighted to ask her support and highly recommend her services!... Read more
23rd Jun 2017 (7 years ago)

A Sheeley

5/5 Stars
We cannot speak highly enough about the service received through John Payne in both our sale and purchase. The team, particularly Richard O'Toole and Alison McAdorey, were incredibly efficient, helpful and professional throughout the process and had no hesitate in 'going the extra mile' when required.... Read more
Seller
6th Jun 2017 (7 years ago)

A Verdecchia

5/5 Stars
Thanks to Hayley we had a really good experience with the agency so far, really recommended!... Read more
31st May 2017 (7 years ago)

G Leurent

4/5 Stars
Great experience ! Very reactive and professional. I strongly recommend this agency.... Read more
13th Apr 2017 (7 years ago)

J Gladstone

5/5 Stars
Very happy with my experience with John Payne when I was buying a house. I had an unpleasant experience with another estate agents where I received misinformation, so I know not all agents are as good. I found Lee, who was my point of contact, helpful, warm and competent.... Read more
Buyer
4th Apr 2017 (7 years ago)

M Saadetian

5/5 Stars
We used John Payne to sell our property recently, Lee Claydon at the Blackheath branch was very good, he made sure we were kept up to date on progress at all times and was very helpful and friendly.... Read more
Seller
29th Mar 2017 (7 years ago)

Vanessa

5/5 Stars
The service provided by the Blackheath Village office of John Payne is outstanding. Having chosen John Payne as our agents because of the professionalism provided by another of their offices, we benefited from the outstanding service of Hayley, Will and Lee in the varied aspects of sales, renting and as landlords. John Payne in Blackheath Village provides a personal approach and the agents are dedicated to finding the right outcome for all of their clients. They are honest and very fair to all parties involved, upfront about fees and realistic about timescales. Their experience is evident from the moment you set foot in their office and the phone is always answered by someone who is both friendly and knowledgable. We would highly recommend the Blackheath Village office of John Payne to any buyer, seller or renter who is looking for quality and reliable service.... Read more
28th Mar 2017 (7 years ago)

V Sawant

5/5 Stars
I am a Single full time working Mom. Looking for a house to rent in London is a hassle and expensive. Our this hard journey of house search became easier because of the John Payne's one of the agent "Andrew Castle". He helped us to find the affordable and best home as swiftly as possible. No matter how much I write it's going to be less about him. His approach was a truly professional, honest with human touch. Thank you Andrew Castle and you are the Best!!!... Read more
Tenant
27th Feb 2017 (7 years ago)

K Fullerton

5/5 Stars
Hayley is a legend!... Read more
26th Feb 2017 (7 years ago)

R Bratby

5/5 Stars
We bought and sold our house through JP. Fantastic window frontage in heart of Blackheath village and efficient friendly team.... Read more
Seller
24th Feb 2017 (7 years ago)

O laTorre

5/5 Stars
Great experience with John Payne and great support from our agent Hayley. The complete journey was amazing and efficient, they showed us their beautiful advertised houses, provide recommendations based on our needs and always gave us their best from the initial contact to the contract signing. Totally made this a smooth experience. They even went the extra mile with their support as this was the first time we were renting property in the UK. I highly recommend John Payne... Read more
Tenant
23rd Feb 2017 (7 years ago)

K Zovko

5/5 Stars
Our agent Andrew was great and very helpful. Too bad the same can not be said of the entire process, which I found to be quite a farce. The amounts charged for superficial "background checks" or "inventory" are an extortion. Unfortunately, as renters there is not much we can do about that, so I am looking forward to the potential changes announced by the government there. Otherwise, as mentioned, Andrew and the entire team are great; it is just the the entire letting market is broken and allows for a number of leacher business to thrive on the side (referencing agents, inventory, etc.) Andrew took into account the preferences of my wife and offered to show us only very relevant properties. As a consequence, our search was very efficient and quick. We found a great place to rent and are very happy there. We also spoke quite a lot with Annie, the property manager, who is really nice and a pleasure to deal with.... Read more
Tenant
14th Feb 2017 (8 years ago)

D Blake

5/5 Stars
A really enjoyable experience from initial contact to finally signing contracts and moving in. I was initially drawn by the website, the really beautiful properties advertised and that the agency seemed to be one of a very few agencies that were clear about their service costs i.e. holding fees, deposits etc. So there were no surprises on costs after you we had picked our property. The team were really professional, I didn't feel rushed or pressured despite my terrible indecisiveness. The communication was brilliant. I loved that there was always someone to answer my calls and all contracts and communication were also followed up electronically. I would (and have) recommend John Payne to anyone who is looking for a beautiful well maintained property and a really clear, professional and friendly service from an estate agent.... Read more
Tenant
12th Feb 2017 (8 years ago)

J D

5/5 Stars
Would highly recommend John Payne, no question was too stupid for Hayley. She was calm, efficient and helped make a stressful move run smoothly.... Read more
11th Feb 2017 (8 years ago)

J Ball

5/5 Stars
Our lettings agent, Hayley, is amazing. She helped us find our first property 6 months ago, and then has also assisted us so much with transitioning to a new property in the last few weeks. Communication is always key, and I would definitely recommend John Payne after our experience with them.... Read more
Tenant
10th Feb 2017 (8 years ago)

R Rees

5/5 Stars
The team at John Payne Blackheath were so helpful in our search for our new home. We were very specific about our requirements and they managed to pull it out of the bag. The process for moving is always stressful but Hayley and the team at John Payne have helped to make all of the formalities as easy as possible. I would highly recommend John Payne estate agents to anyone looking to move to the Greenwich / Blackheath area.... Read more
10th Feb 2017 (8 years ago)
1
2
3
4
...
17
Next

Performance stats

% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance

Listings by number of bedrooms

Listings by postcode

Number of listings

Listing market share

Activity

All

New

Price change

Removed/Sold

More agents nearby

See more agents in Charlton

Sold properties

Data produced by Land Registry © Crown copyright 2022.

Is John Payne - Blackheath Village the best agent for you?

Compare them with other local agents
Free
Data-driven
No obligation

Related posts

Estate agent leads a family around a potential new home.
Estate agent leads a family around a potential new home.

Estate Agents

What do estate agents do?

For each home sale there are several steps estate agents have to follow, and a minefield of legal requirements they have to comply with.

Read more

  1. John Payne - Blackheath Village
The Estate Agent comparison site
GetAgent LinkedIn iconGetAgent Facebook iconGetAgent X icon

For partners

Get in touch

020 3608 6556

Our lines are closed

We are a company registered in England & Wales, company number 09428979.

Copyright © 2025 GetAgent Limited