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- Northwood - Dulwich
Northwood - Dulwich
Opens tomorrow at 9:00am
493 Norwood Road, SE27 9DJ
Finding an estate agent or letting agent in West Norwood who can explain the process of selling and letting in a simple concise manner can be quite a challenge. Often first time buyers feel confused with the service they receive from estate agents in West Norwood, potential tenants face a similar situation when consulting with letting agents in Dulwich.
Our West Norwood agency is locally owned and operated by Stuart Williams. His team of local property professionals deal with both sales and lettings in West Norwood and the surrounding areas. With their local knowledge and vast experience in the property market, you can be sure that the service you receive is unparalleled. So no matter what your situation, buyer, seller, tenant or landlord, call or visit our West Norwood agent where we'll be happy to guide you.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Accreditations
Northwood - Dulwich Reviews (129)
Have you used this agent?
89%
4%
0%
0%
7%
K T.
Arjan is excellent, extremely helpful and supportive for prospective tenants. He gives great insights about properties and areas and goes out of his way to make the whole process as efficient as possible. Really great communication all throughout, super transparent and accommodating. Highly recommend and grateful for his help in the process!
9th Feb 2024 (10 weeks ago)
K Martin
This letting agent leaves a lot to be desired. Zero support for tenants, acting solely as sales agents in the interests of the landlords, despite their obligation to provide clarity for tenants about what they're signing up to. My nightmare began with the tenancy agreement arriving just one week before I moved in, forcing me to sign a "Deed of Surrender" (I was led to believe it was a 12-month new contract via the existing flatmate who had gotten his information from the agent). When I raised concerns, the agent admitted it was a bad deal to take on responsibility for anything that had gone on with a prior flatmate, but offered no alternatives. Emails in one thread are typically answered by different agents, and phone calls vanish into an off-site messaging black hole. Even after I moved out, getting my deposit back was irregular. After a second email asking when it would be returned, I was told it should've been returned via the new flatmate (a stranger!), who didn't even have my account details. This is not standard practice, it's a recipe for disaster! How are you supposed to enforce getting your deposit back from a new tenant if they dispute they already sent it? If you pay your deposit into a Govt. Protection Scheme via an agent, it should be returned that way. Instead, this agent feels it is "problematic" to treat me as an individual tenant with my own rights and so prefers to wash their hands of it. The new flatmate is left feeling the same. UK law doesn't help flatmates moving in with existing tenants under one umbrella agreement, but the treatment I experienced felt demoralising. It was my first time in such an arrangement and an agent knowing this should provide support. If you value clear communication, tenant support and basic professionalism, avoid this agency.
30th Jan 2024 (11 weeks ago)
L Wilford
Highly recommend Northwood when selling a property. Duncan and Stuart cannot do more to help. We were messed around by a potential purchaser for four months (see review below!) but Duncan and Stuart swiftly helped get the property back on the market and sold to the right person!
29th Dec 2023 (16 weeks ago)
D Lee
I used Northwoods as a buyer of a property. Duncan was responsive, professional and personable throughout the process. It's clear the team have a lot of experience in the local area and pride themselves on it. I've got plenty of good advice which I'll be using going forwards in my new property!
12th Dec 2023 (18 weeks ago)
H Luc
Arjan has been very helpful and kind respectful and very support. He is knowledgable in his job so easy for us to follow. Even us as private landlord in need of renting finding the experience pleasant. He is easy to be contacted whenever we need to and on hand to give us the guidance we need prompt. We would recommend this branch letting service to anyone.
8th Dec 2023 (19 weeks ago)
T Plaice
A great and professional assistance from Arjan.
13th Nov 2023 (22 weeks ago)
C Randall
The manager Stuart Williams has described here the situation only as he sees it, trying to make only other people at fault, whilst conveniently excluding his own behaviour. During the very last hours before signing, he chose to give the property to someone else (due to my trying to renegotiate price - as is normal). If this man was half decent, he would have tried helping by saying ‘if you negotiate further, you’ll lose the sale’. He instead chose the option that would result in making himself more money ("we have received a considerably higher offer" - quote). He wasted £500 of my money and 3 months of my time. Be aware that Stuart is all about the money. He will not hesitate in destroying your sale at the last minute, if he thinks he can make himself more profit (which is what he did to to me). Avoid this untrustworthy and unpleasant man - be warned, do not buy anything from him.
11th Nov 2023 (23 weeks ago)
M Owusu
We all know finding a place is not easy but everything went on smoothly with the help of Arjan. His professionalism is 10/10
28th Sep 2023 (6 mo. ago)
K Elliott-weare
We dealt with arjan predominantly in trying to source the right tenant for our property, he was very polite and dedicated to finding the right tenant for the property as we had an awful tenant before so having spoken to the Lettings manager at this company we decided to instruct them and in next to no time arjan found us exactly what we were looking for, very grateful indeed
19th Jul 2023 (8 mo. ago)
H Cooper
Not all heroes wear capes… sometimes they wear suits and shoes (like Arjan!). We found a rental property that we fell in love with and Arjan gave us ample time to look around. He knew the answer to every question we had about the flat and Arjan helped us to get our application over the line so we could secure the property. He was incredibly responsive to any further queries we had and we never had to wait long for an answer. This is my first time renting and Arjan was reassuring throughout.
28th Jun 2023 (9 mo. ago)
S Ramasamy
Good service and highly recommended.
31st May 2023 (10 mo. ago)
E Smile
Very good service, clear communications, understandable, professional way of dealing, Over all very helpful, i really recommend this agency for everyone.
30th May 2023 (10 mo. ago)
D Ramasamy
I had a great experience renting with the team. Their customer service was top-notch and helpful with any questions or concerns i had . I highly recommend their services.
30th May 2023 (10 mo. ago)
R STACHOWICZ
Very professional service and supportive letting agent.Always willing to help and provide all information needed.
Agency you can trust.
Thank you Arjan
20th May 2023 (10 mo. ago)
Bea
I had a great experience renting with Arjan and the team. Their customer service was top-notch - always responsive and helpful with any questions or concerns I had. The rental process was smooth and efficient, and I felt well-informed throughout. I highly recommend their services.
21st Apr 2023 (11 mo. ago)
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More Northwood branches
- Northwood - Bromley 5.57 mi away
- Northwood UK 6.55 mi away
- Northwood - Harrow 15.37 mi away
- Northwood - Romford 15.75 mi away
- Northwood - Watford 20.65 mi away
- Northwood - Crawley 22.45 mi away
- Northwood - St Albans 23.95 mi away
- Northwood - Maidenhead 27.25 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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