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  1. Home
  2. Portico - Walthamstow
Portico - Walthamstow Logo

Portico - Walthamstow

Opens tomorrow at 9:00am
163-165 Hoe Street, London, E17 3AL
Portico Walthamstow are an estate agent in Tottenham. They mainly list properties in E17, N17 and N18. Over the last 6 months, they've listed 26 properties, with 14 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 10:00am - 2:00pm
  • Sunday Closed

View all details

Accreditations

  • tpos
  • naea
  • arla

Portico - Walthamstow Reviews (194)

Have you used this agent?
  1. 81% 5/5 Stars
    81%
  2. 5% 4/5 Stars
    5%
  3. 1% 3/5 Stars
    1%
  4. 2% 2/5 Stars
    2%
  5. 11% 1/5 Stars
    11%
All (194)
Seller (13)
Buyer (20)
Landlord (18)
Tenant (45)
General (98)

Anonymous Landlord

5/5 Stars
I am thrilled to share my positive experience with Sean & his team @ portico Walthamstow After a less-than-satisfactory experience with my previous property management company, I was in search of a team that could restore my confidence in managing my rental property. Sean has exceeded my expectations in every way! From the moment we started working together, he demonstrated professionalism, expertise, and a genuine commitment to ensuring my property was well taken care of. The transition from my previous management company was seamless, and I felt supported every step of the way. Sean took the time to understand my needs and concerns, providing clear communication and guidance throughout the process. What truly impressed me was his proactive approach to finding new tenants. , he managed to secure quality tenants while ensuring that all necessary background and reference checks were meticulously conducted. This attention to detail has given me immense peace of mind knowing that my property is in good hands. Thanks to Sean , I no longer worry about the management of my rental property. He has restored my faith in property management services, and I wholeheartedly recommend him to anyone in need of a reliable and dedicated property manager. Thank you, Sean & portico Walthamstow , for your outstanding service! Hul... Read more
Landlord
14th Jan 2025 (8 days ago)

I (ThatGirlAmedee)

5/5 Stars
Would definitely recommend if you are looking at renting a property as they are Very professional an efficient... Read more
Tenant
30th Oct 2024 (12 weeks ago)

S Samuda

4/5 Stars
Hannah Jenkins at Portico has been a fantastic help to us. For months, every other agent at Portico has been extremely unhelpful and unsupportive about the issues in our flat, but when Hannah came on board it was a completely different story. She went above and beyond to make sure our issue was notified to all the right people, responded to emails and messages promptly and was a great help and support. I would thoroughly recommend Hannah as an agent. Her hard work, efficiency and kind demeanour have made all the difference. I'm only putting 4 stars rather than 5 as unfortunately Hannah's brilliant work can't be said for the rest of the Portico team.... Read more
Tenant
22nd Oct 2024 (13 weeks ago)

D Stock

4/5 Stars
Interacted with quite a few different members of the team and they were all helpful and the renting process was smooth... Read more
Tenant
17th Aug 2024 (23 weeks ago)

M (Amine)

5/5 Stars
Good service... Read more
31st Jul 2024 (25 weeks ago)

R chacinski

5/5 Stars
Good Service, willa defo recommend. James was beat... Read more
30th Jul 2024 (25 weeks ago)

B Borowska

5/5 Stars
This Agent are fantastic. Helps as all the way with signing for new tenancy . Sean , James are the best team at Portico. I would recommend this agent to everybody . They really very professional people . Big thank you .... Read more
Tenant
12th Jul 2024 (6 mo. ago)

O Burge

5/5 Stars
Amazing estate agents, so happy thank you!... Read more
4th Jul 2024 (6 mo. ago)

M Porto

1/5 Stars
I’d honestly give 0 stars but I can’t. Where do I start? They replied to a query I had for a flat, booked a viewing and then completely ghosted me. Called them three times to see if the viewing was still going on. All times they replied and would say they’d send me the info later. Spoiler alert: they never came :) I’d avoid if I were you.... Read more
3rd Jul 2024 (6 mo. ago)

B Uth

5/5 Stars
Professional and good communication to rent via their service... Read more
Tenant
30th Apr 2024 (8 mo. ago)

P Stokes

5/5 Stars
Great service with friendly staff... Read more
12th Apr 2024 (9 mo. ago)

S Angol

1/5 Stars
Having been a tenant under Portico's management for two years, my experience was largely positive until the final stages of my tenancy. Regrettably, the process of modifying my tenancy agreement encountered numerous obstacles and inefficiencies. The challenges began in December 2023 when I notified the landlord of my co-tenant's departure and my desire to become the sole occupier of the property. Despite my consistent and punctual rent payments, I faced unwarranted delays and complications; Although the landlord eventually approved the contract change, Sean Hewitt, the Associate Director at the Walthamstow Branch, exhibited a complete lack of initiative, empathy and professionalism throughout the process. His apparent hesitancy to assist, led to a protracted and stressful process, requiring repeated information submissions and causing significant inconvenience. After four months of persistent communication with the company, both the landlord and I grew increasingly frustrated with their apparent neglect and indifference. Consequently, we mutually decided to cancel the contract change and seek a different property management company to facilitate my transition to sole occupancy. Sean Hewitt was unmistakably informed of this decision and even emailed me in February to affirm that the contract change would not proceed, indicating that their involvement was no longer required. Just when I believed my dealings with Portico had concluded - on the 3rd of April, £56 was deducted from my bank account. Attempts to address this issue with the credit control team were futile, as calls remained unanswered and the problem unresolved. Subsequently, I managed to contact the accounts team, who informed me that the contract had been extended rather than cancelled. Until Sean Hewitt cancels it, the payments will continue to be deducted. Despite reaching out to Sean via email and phone, I am yet to receive any response or acknowledgment regarding the issue, refund, or contract cancellation. Moreover, when the landlord attempted to retrieve the spare keys for the property to transfer them to the new property management company, Sean reported that he had misplaced them. For context, property management companies typically hold a spare set of keys for emergency access needs. This incident heightens worries about the property's security, as it implies potential unauthorised access. As a parent of two young children aged 1 and 3, this situation is especially concerning. Sean Hewitt's actions and inadequate communication skills demand clarification and further investigation.... Read more
Tenant
4th Apr 2024 (9 mo. ago)

J Silva

5/5 Stars
Professional efficient and very helpful from start to is moving in thank you very much Michael for all your help. Higly recommend.... Read more
Tenant
12th Mar 2024 (10 mo. ago)

A

1/5 Stars
Terrible service. I showed up for a viewing, but they didn't show up because it was "cancelled", and I was notified. No communication, no message or phone calls received, so just a lack of organisations internally. Avoid, seems like bad estate agents compared to other reviews.... Read more
11th Mar 2024 (10 mo. ago)

A Harvey

1/5 Stars
In our experience they were completely incompetent throughout the entire process. Even when we were moving they had people round for viewings and left our back door open leaving us vulnerable to burglars. We’ve been waiting 5 weeks for the return of our deposits but are being ignored. Avoid.... Read more
Tenant
8th Mar 2024 (10 mo. ago)

charlie

5/5 Stars
Great experience Great viewing and helpful information with local area. Quick correspondence. Thanks for all your help Michael.... Read more
5th Mar 2024 (10 mo. ago)

N Ekimci

1/5 Stars
If you're looking for a place to rent, simply don't use this agency. My experience, especially with its manager Sean Hewitt, is something to avoid due to his remarkable lack of professionalism. From shouting on the phone to abruptly hanging up, or engaging in behavior resembling bullying while expecting me to accept illegal and unethical conditions during the tenancy agreement signing process. Seeing some other comments here, I can see I was not the only one. Its best if Portico reviews and give extra training for professionalism to their employees, with a particular focus on branch managers. Edit: I don't think maintaining professionalism when dealing with landlords or sellers, from whom one is receiving payment, is an issue for anyone working in the estate agency business. Comments like these shouldn't even be a consideration. When interacting with third parties from whom one isn't directly earning such as with renters or buyers is when one's professionalism should be evaluated. In addition, how we treat people we don't personally benefit from reflects our integrity and character.... Read more
Tenant
27th Feb 2024 (10 mo. ago)

S McHugh

5/5 Stars
Great service, easy to work with. James the star of the show, looked after us from viewing to moving in.... Read more
Tenant
16th Feb 2024 (11 mo. ago)

J Egan

5/5 Stars
Having just bought and sold through Portico, I can highly recommend Ammer. He and Emily have been prompt and professional from start to finish and gone above and beyond to get us over the line.... Read more
Seller
15th Feb 2024 (11 mo. ago)

susanasantos1977

5/5 Stars
I had a viewing with Michael yesterday. Great knowledge and massive help. We have put an offer in today. Thank you for your help.... Read more
Buyer
15th Feb 2024 (11 mo. ago)

M Baker

5/5 Stars
Thank you for dealing with my enquiry Michael. Look forward to viewing the property on Friday. Highly recommend.... Read more
15th Feb 2024 (11 mo. ago)

J Sheppard

5/5 Stars
Sean has been brilliant so far in professionally handling a less than straightforward situation. His communications with the several parties involved has been prompt, effective and understanding. I trust this is the beginning of what should be an ongoing worthwhile business relationship.... Read more
12th Feb 2024 (11 mo. ago)

K Long

5/5 Stars
We’ve had a really good experience with Portico so far, they’ve been efficient and friendly. They gave us a moving in box with little gifts in which was a fab touch!... Read more
19th Jan 2024 (1 year ago)

P L

5/5 Stars
I was looking for somewhere to rent and James and Will really helped me. I have now moved in to the property and I can not thank them more. I definitely recommend use this Estate Agents they are amazing. Thank you... Read more
Tenant
19th Jan 2024 (1 year ago)

R Krishnan

5/5 Stars
It has been a smooth experience so far working with them as I've secured my new rental place. Michael has been helpful and prompt in getting my queries answered. The others in the team as well have been a pleasure to work with so far. The welcome pack was a nice touch.... Read more
Tenant
17th Jan 2024 (1 year ago)

B Lui

1/5 Stars
Had a very bad experience with portico as a tenant. For over a month has been staying with my kids with no hot water and heating at the property. I have kept reporting the issue but have been ignored, no respond from them. Avoid.... Read more
Tenant
17th Jan 2024 (1 year ago)

I N

1/5 Stars
Their property management team really annoyed me when they listed my ex-partner who moved out years ago as the main tenant on the annual inspection report. Made their lazy money grab of me having to pay for a new lease to be set up after he moved out so obvious. Even before, for years, I have been the point of contact for the flat. My complaint was met with “we can’t change this in the system”, which is either a lie or surely a user error. To list a man who doesn’t even live at the flat as the main tenant on any record is just the right testament to this team. When it was time to arrange the end of tenancy clean, the cleaning company I found advised me to use Portico’s service as they would fail his clean and proceed to charge me for their cleaner instead. Theirs was £150 more expensive than the quote I got in from a third party. Why not just grab £400 from my deposit, the absolute cheek these people have.... Read more
Tenant
16th Jan 2024 (1 year ago)

T cabey

5/5 Stars
Amazing fast service!!... Read more
12th Jan 2024 (1 year ago)

S davidov

5/5 Stars
I just got my Flat from Portico and they was amazing with how quickly they got me the flat. I would just like to say thank you to James. If you are looking to find somewhere to rent or buy I would definitely recommend Portico!... Read more
Tenant
8th Jan 2024 (1 year ago)

R Winchester

5/5 Stars
I have been renting for many year's. I have to say this was a very fast and professional service. Michael was very quick to arrange a viewing and get the process moving. Assisting me to rent my new flat in Walthamstow. Thank you Michael for your great service.... Read more
Tenant
4th Jan 2024 (1 year ago)

G Maurer

5/5 Stars
It's a great Agency.. they do a fantastic job.... Read more
4th Jan 2024 (1 year ago)

ElliottMascart

1/5 Stars
Beyond awful. After a contract renewal which took months because of their lack of communication, they have been claiming we owe extra money. Despite proving on multiple occasions we don’t, they still persist with automated emails threatening legal action. Email responses are short and give no information. I’ve never experienced incompetence like this. Hopefully if you read this review you won’t have to! I initially thought they were trying to steal extra money but It appears to be just a complete lack of willingness to do their job.... Read more
Tenant
20th Dec 2023 (1 year ago)

A Cocis

5/5 Stars
Very good Service provided from Michael and James. I would recomment them... Read more
18th Dec 2023 (1 year ago)

K Donnelly

4/5 Stars
Emily and Ammer have both been great helping through my first property purchase. Emily was uncertain initially about my first mortgage lender and turned out to be right. Both were incredibly patient with me and answered any questions quickly and clearly. Definitely recommend approaching Portico.... Read more
Buyer
11th Dec 2023 (1 year ago)

Yoyo

5/5 Stars
Big thanks to Michael and James for helping me secure my new property. Helpful and informative guys to speak to... Read more
Buyer
6th Nov 2023 (1 year ago)

R B

1/5 Stars
It has been the worst experience. They do not communicate, ignore emails and phone calls and avoid answering questions after they receive deposit. The worst part is the main contact was the Letting associate manager... They failed to provide the agreement in time, has misspelled the name multiple times, i had to go to the Walthamstow office and sit there for 5 hours in order to receive the documents and keys. The check-in process didn't happen and then they have emailed me a report that doesn't match the property state. They provide wrong keys for the windows and i do not have the posiblilty to open them not even after 2 weeks of moving in, proof that the clerck and agent didn't check them. The property was dirty and in the report they lied that was professional cleaned. I have send multiple emails with proof how the property was handed and requested an update, still nothing. I will contact the regional manager to provide a feedback and an official complain. The landlord mentioned he will send someone to have a look at the windows and that the manager will contact me regarding the email I have sent with proof of the property not being cleaned. He still didn't bother to contact me. If possible, avoid, if not, prepare yourself with patience and request to view the property before paying them the move in money. . .... Read more
Tenant
16th Oct 2023 (1 year ago)

P Ellson

5/5 Stars
Ammer and Emily have been helping us to sell our flat here in Walthamstow. It hasn't been simple and there have been a few hiccups along the way! Throughout this, the communication has been good (thanks in part to the WhatsApp group) although they make sure to call whenever there is something more serious or pertinent to discuss. It has also been easy to arrange viewings- they completely manage this, while we get on with the rest of our lives and trying to find a new place to live! Thank you both... Read more
Seller
10th Oct 2023 (1 year ago)

G Akiko

5/5 Stars
We're still in the middle of processing our sale but so far I'm very impressed by Ammer and Emily at Walthamstow branch. They cover each other perfectly during their absence so we were not concerned something might have been held up. Instead, both of them have been equally proactively helpful and guided us to the right direction. Hope we could get through to happy end ....... Read more
Seller
7th Oct 2023 (1 year ago)

D Cutler

5/5 Stars
Emily and Ammer have both been a great help in securing our dream home. There have been a few hiccups along the way, but Ammer has been incredibly persistence in helping us with any issues or hiccups along the way. Whenever we have dealt with Emily she has also been great and extremely helpful. They’re very responsive, friendly and trustworthy. Would definitely consider them as the only option when we eventually come to sell our home... Read more
Buyer
6th Oct 2023 (1 year ago)

B Greshon

5/5 Stars
We’ve had a great experience with Portico in selling our flat. Ammer and Emily are both very knowledgable and helpful at all stages of the process, and also work very well to cover each other when the other is absent. Can’t fault the service.... Read more
Seller
6th Oct 2023 (1 year ago)

H Deaner

5/5 Stars
Emily & Ammer have both been brilliant in helping us through the process of buying a property through Portico. They have taken all the stress out of it by being really quick to respond and get stuff sorted with great & clear communication throughout. Would recommend using them around Walthamstow!... Read more
Buyer
6th Oct 2023 (1 year ago)

M Orsho

5/5 Stars
Eli has been assisting us with our property search. He has been very helpful and professional in his approach.... Read more
25th Sep 2023 (1 year ago)

I repida

1/5 Stars
First thing they are liars Never rent from this agency They want just your money Service 0 responsibility 0... Read more
Tenant
20th Aug 2023 (1 year ago)

T Candy

5/5 Stars
Recently secured a new 2 bedroom flat in Walthamstow for myself and a friend through Portico. James and the team were extremely attentive and helpful, answering my (many) calls and making sure the rental process and reference checks were as smooth as possible. Thanks so much for all of your help, Becky ????... Read more
Tenant
19th Aug 2023 (1 year ago)

T Gray

5/5 Stars
As a first time buyer, Portico was great and helpful with the purchase. In particular, Ammer was communicative and great at handling any issues or delays with the purchase - thank you!... Read more
Buyer
11th Aug 2023 (1 year ago)

G Smith

5/5 Stars
Thank you portico you have Been a great help in finding a house. 100% recommended... Read more
11th Aug 2023 (1 year ago)

A Collins

5/5 Stars
We recently sold 2 flats in Walthamstow and it was quite a long and complicated process at times but Ammer in the sales department kept everything going and kept us all informed. I don’t think it would have been possible without his determination. On the whole Portico have been helpful and professional over the 23 years we have been with them previously called Outlook.... Read more
Seller
11th Aug 2023 (1 year ago)

P Sullivan

5/5 Stars
Aside from being knowledgeable, polite and incredibly helpful throughout, Sean and his team at Portico made the process of renting out our property as quick, simple and easy as we could have hoped for. We will definitely use them again and highly recommend them.... Read more
Landlord
9th Aug 2023 (1 year ago)

A F.

1/5 Stars
This review is for both the Walthamstow and Woodford office. If I could give these people 0 stars I absolutely would. I had a viewing arranged for the 22nd of July at one of their properties at 09:45. This wasn’t a group viewing, this was a viewing for myself and my partner only. My partner and I kept the person who texted us the appointment details, William Turner, in the loop, informing him that we were lost at 9:51, because we're not local to the area. We found the property minutes later, as we weren’t far at all, and got directions from locals (we’re talking 2 minutes away maximum). I tried giving the mobile number William Turner texted me the appointment details from, but it was a text-only service. I then called the office that informed me of the property viewing, since my first ever interaction with them was over the phone ending in a 2110 number, which differs from their 5255 number, and despite having rung them many times, and speaking to the receptionist 3-4 times, telling me that the agent must be late and she was trying to get in touch with them, I heard nothing back. At no point did that 2110 number call me back, nor did the agent who was doing the viewing, who happened to be William Turner himself. During that time I even called the current tenant, because they put their mobile number over their door bell because it didn’t work, and he said that only the agent had the key, so he couldn’t help us. After waiting for 60-90 minutes my partner and I left, and I filed a written complaint, packed with screenshots and timestamps. I originally emailed the Woodford office because that’s where the 2110 number went back to (went on Portico’s website and cross-referenced the number that way). It was then forwarded over to the Walthamstow office, which took them 2.5 weeks to properly go over my complaint with me. Was there really any point though? No. I was gaslit by Sean Hewitt, where he said it was my fault for ringing the wrong office when I didn’t even know a Walthamstow office existed until I cross-referenced the 2110 phone number on their website, AFTER I left the property. He also said I wasn’t there, and William was there until after 11 – there was nobody standing there. The only thing that struck me as weird was that someone was in their car for about 30 minutes on their phone, and then they left. Sean Hewitt seems to be of the understanding that I’m supposed to know what William Turner looks like after a single phone call and a single text from Portico, and that I should’ve tapped the invisible man standing out in front of the property to ask if they were him – yes, the invisible man, because again, no one was there, and when I said that Sean Hewitt still insisted I should’ve spoken to whoever was standing outside the property. Again, there was nobody there. When I asked why the receptionist at Woodford didn’t direct me to the right place, even though she had the details of the flat, of the viewing and of the agent on her system, he just said that because it wasn’t “his office’s” receptionist he couldn’t do anything, and could just inform Woodford to direct people to the right branch in the future. When I asked why William Turner never queried where we were after 10-20 minutes of not seeing us at the building, because apparently I wasn’t there, he said that he had other people to tend to, and made a big deal that my partner and I were 7 minutes late. I’m sorry that we aren’t local to the area, and know it from the back of our hand. At least we had the basic human decency to text William Turner to let him know we were lost. Sean Hewitt gave me nothing but pathetic “sorry but you didn’t do this or that” apologies, if that’s what you want to call them, and refused to reimburse my partner’s Zipcar journey, as we came from Bow. The fact that he even suggested he would see if there are other appropriate properties and would handle my query personally made me laugh, because not even if hell froze over would I ever consider renting from Portico after this.... Read more
Tenant
8th Aug 2023 (1 year ago)

M Hunt

5/5 Stars
The whole team are lovely, proactive and very helpful.... Read more
3rd Aug 2023 (1 year ago)

O Fan

2/5 Stars
The property they listed are nice but it is very hard to get a hold with the staff. Never answer the calls and emails.... Read more
31st Jul 2023 (1 year ago)

N Motrych

5/5 Stars
Portico Walthamstow agency - a team of real professionals! Had a pleasant experience renting real estate through this company. All stages took place very promptly and professionally. All negotiations were as comfortable as possible, processing of documents as fast as possible. I would like to acknowledge the work of James, Gergana and the head of the department Sean. Definitely recommend Portico Walthamstow. Thank you all!... Read more
Tenant
17th Jul 2023 (1 year ago)

ReDoXGD

5/5 Stars
Totally recommend this company for a first time rental because all the stuff members was really patient and super helpful during our renting process especially miss Gergana Petrova who was our agent, really appreciate all the help from her... Read more
Tenant
12th Jul 2023 (1 year ago)

A Coca

5/5 Stars
We had a very good experience with Portico, our agent Gergana Petrova made all the experience as she was very friendly, professional and helpful. She helped as with all questions we had over email and in person, we did not had to wait long for the answers. Very much appreciated ????????... Read more
12th Jul 2023 (1 year ago)

L Elgie

5/5 Stars
I’ve been in touch with many estate agents over the last couple of months and Portico’s team have really stood out. I have slightly unusual circumstances and James, Gergana, Meg and Sean have been really engaged, proactive and supportive. Thank you all!... Read more
15th Jun 2023 (1 year ago)

J Mena

5/5 Stars
My partner and I have recently rented a property through the Portico Walthamstow branch. I want to highlight the state Agents Gergana Petrova and James wackett as they were very helpful, very proffesional and very quick to respond during all the process from start to end. Very happy I recommend Portico!... Read more
Tenant
13th Jun 2023 (1 year ago)

H A

5/5 Stars
Gergana was very helpful and polite. Thanks.... Read more
10th May 2023 (1 year ago)

N NINA

1/5 Stars
From personal experience im not happy with this branch.they are disorganized,and if you are letting property from them you propably find it difficult to reach the person who actually manage the property.we knew who was the person but she left the branch without any notice of whos going to be the next manager and we where looking to find a person who can take care of our case!when i was asking to talk with the present manager they where telling me that she doesent speak through the phone but only with e mails.wich is ridiculous in case i have a problem with who im suppose to speak to?waiting a bloody mail to be seen?but when it comes about payment they will find y no matter where y hiding...once again this is my personal experience and should not effect y to choose this branch.... Read more
Tenant
1st May 2023 (1 year ago)

K key

5/5 Stars
I had a great experience finding a rental property with Portico. Despite the currently tumultuous letting context, Gergana, and the Team, were extremely helpful, transparent, and communicative throughout the whole process. Gergana was pro-active sorting out issues, picked up on things I had missed and made helpful suggestions to make the whole process and the property perfect. I have no reservations about recommending Portico, Gergana especially, to anyone seeking a well-maintained rental property and a well-managed application process.... Read more
Tenant
31st Mar 2023 (1 year ago)

K ami

5/5 Stars
Great customer service from Gergana. Very professional and kind. Thanks... Read more
24th Mar 2023 (1 year ago)

V Neff

5/5 Stars
Gergana, Emily and the staff at the Walthamstow branch have been great over the last few years. Really happy with the level of service... Read more
21st Mar 2023 (1 year ago)

M Dimitrova

5/5 Stars
Brilliant customer service by Gergana Petrova and Emily Waldron. They both helped me throughout the process, Gergana was available at any time happy to answer all of my questions patiently. Emily provided excellent customer support explaining in detail every single thing about the legal requirements. Both Gergana and Emily were very responsive. Thank you so much! Highly recommend! Thanks to the the team of Portico... Read more
1st Mar 2023 (1 year ago)

S Pawley

5/5 Stars
This is the second time I have used Portico, previously for a sale and this time for a tenant-finding service. I chose Portico out of my shortlist because they were the only agency that called me back after a couple of weeks to see how I was getting on with my outgoing tenant, and they were also the only agency that emailed me follow-up information about their service. Even before I instructed them, Emily stayed in contact with me but not in a 'salesy' or pushy way. She was friendly, communicative and helpful throughout the process, as was Gergana. I found the service and communication excellent and will use them again if I need to. Everything went smoothly and they are really patient at answering all your questions. Thank you all at Walthamstow Portico.... Read more
Landlord
1st Mar 2023 (1 year ago)

A ruiz

1/5 Stars
They use such an intrusive marketing approach. Stay away from me!... Read more
11th Feb 2023 (1 year ago)

E Baloshi

5/5 Stars
I was looking for an apartment to rent and I was served by Gergana Petrova in Portico Walthamstow. I can happily say that she was very helpful from the beginning and really quick with the procedures. She was also lovely to talk to and replied quick to every question that I had about the property. Definitely 5/5!... Read more
7th Feb 2023 (1 year ago)

Anonymous Tenant

5/5 Stars
I wanted to rent a property and Gergana Petrova located in Walthamstow was very helpful in finding the right property for me and help me throughout the process on renting it. I would totally recommend it!... Read more
Tenant
6th Feb 2023 (1 year ago)

A Theophilus

5/5 Stars
An amazing and well-organised team. Special mention to Gergana Petrova the letting consultant; really professional and quick to respond to my many questions since am new to the process. Many thanks to Sean Hewitt as well for assisting with the initial process. Happy client ????... Read more
Landlord
3rd Feb 2023 (1 year ago)

K Beckford

5/5 Stars
Although we didn’t buy the property from Portico, my experience with them was fantastic. This experience was solely down to one of their agents called Sanyah. She was kind and caring and really honest. Always very responsive and patient throughout the process. This continued even though I chose to buy a property that another agent looked after. Thank you Sanyah.... Read more
Buyer
30th Jan 2023 (1 year ago)

L Duddell

5/5 Stars
My partner and I have recently rented a property through the Portico Walthamstow branch and have had a fantastic experience. Our estate agent, James Wackett, was efficient, helpful and friendly, and we would very much recommend him and this branch.... Read more
Tenant
18th Jan 2023 (2 years ago)

A O

5/5 Stars
Loved working with Gergana Petrova who was efficient, professional and good to us as we looked for our next rental! Thanks so much to Gergana and the team at Portico... Read more
17th Jan 2023 (2 years ago)

R Pistun

5/5 Stars
A great service provided by Sean and his team! Thoroughly pleased with the proactive and helpful approach shown by all. Well done and thank you for taking the headache of re letting my flat away from me! Cheers... Read more
Landlord
12th Jan 2023 (2 years ago)

E Simoncini

5/5 Stars
Gergana was very helpful and always ready to help, she help us finding the right property with kindness... Read more
21st Dec 2022 (2 years ago)

S Khan

5/5 Stars
Gergana was incredibly helpful and supportive! She got things done very quickly and kept us in the loop the whole time... Read more
19th Dec 2022 (2 years ago)

N Capdeville

5/5 Stars
James was Very professional, experienced and helpful. Highly recommend!... Read more
14th Dec 2022 (2 years ago)

L Chávez

5/5 Stars
Great service from our agent Gergana, been very helpful and supportive. Thanks... Read more
13th Dec 2022 (2 years ago)

K O'Shea

1/5 Stars
Confusing sales process and no aftercare for rentals... Read more
12th Dec 2022 (2 years ago)

A Jesus

5/5 Stars
Met Gergana on a viewing, she was really helpful and answer all of out questions. Thanks.... Read more
3rd Dec 2022 (2 years ago)

L Cobos

5/5 Stars
Gergana is so nice and paciente with us, she helped us to found are new home thanks... Read more
30th Nov 2022 (2 years ago)

Anonymous Landlord

4/5 Stars
Overall good team, but Emily Waldron was genuinely the one who stood out for me. She was very professional and went out of her way to help me. Highly recommend the service. Thanks again!... Read more
Landlord
18th Nov 2022 (2 years ago)

? ???????

5/5 Stars
Highly recommend the service of Portico Walthamstow! Our agent Gergana guided us from first step to collecting keys. She helped us in a very stressful situation.Thanks to the whole team.... Read more
25th Oct 2022 (2 years ago)

F Mcmahon

5/5 Stars
Portico is now the letting agent for my rental property and I could not be happier with the service they have provided. I would highly recommend them.... Read more
Landlord
21st Oct 2022 (2 years ago)

I Zaitsev

5/5 Stars
Met with Gergana, she was really nice and polite, covered all of my questions... Read more
10th Oct 2022 (2 years ago)

R Lippa

5/5 Stars
As a new client Sean and his team have been very professional and efficient . I would highly recommend them... Read more
10th Oct 2022 (2 years ago)

E Davidova

5/5 Stars
Highly recommend. Professional and friendly service from our agent Gergana. She was very helpful finding the right property for us. We want to thank her and the whole team.... Read more
29th Sep 2022 (2 years ago)

M Stach

2/5 Stars
I've had some viewings from Walthamstow agencies but never like this. Agent was so disinterested in replying to my questions that I felt like I am the only thing keeping her away from calling it a day. The offer for that flat got accepted before my viewing so what a waste of time for all of us. It explains the agent behaviour - I guess she knew she's wasting her time. I'm giving two stars only because it always can be worse.... Read more
22nd Sep 2022 (2 years ago)

A Cliffe

5/5 Stars
Sanayh was the most helpful in helping us secure our first home. There was no issue that she didn't try and help, it felt like a blessing to have her on our side.... Read more
Buyer
31st Aug 2022 (2 years ago)

D K

5/5 Stars
I am very happy, Gergana has been very helpful. Great experience with Portico. I recommend!... Read more
15th Aug 2022 (2 years ago)

J Duncan

5/5 Stars
Very helpful, Gergana was very on the ball getting everything sorted for us... Read more
8th Aug 2022 (2 years ago)

J Reynolds

4/5 Stars
Excellent agency. Had great experience in some strange circumstances with them. Highly professional.... Read more
8th Jul 2022 (2 years ago)

S Chockalingam

5/5 Stars
My association with Portico goes back a long way and I deal with Sean and his team. I always get prompt reply and the professionalism with which the team deals with issues is commendable.... Read more
6th Jul 2022 (2 years ago)

A Ogley

5/5 Stars
Great team, really proactive and always get our properties let! Thanks... Read more
Landlord
30th Jun 2022 (2 years ago)

C Skinner

5/5 Stars
Recently purchased with my partner through Portico. Sanyah was very helpful from start to finish, was always available to answer any questions we had. Thankyou!... Read more
Buyer
13th Jun 2022 (2 years ago)

D N

3/5 Stars
Lady and her team provided us with great customer service. Communication and professionalism was good throughout the process of beginning to rent. We are very happy with our new apartment. Updated as we have had issues getting things sorted through the maintenance and management team since moving in!... Read more
Tenant
6th Jun 2022 (2 years ago)

S Green

5/5 Stars
Sean and the team were very efficient and getting my property let. Good customer service too... Read more
Landlord
19th May 2022 (2 years ago)

T Dallas-Conte

5/5 Stars
Start to finish my experience with Sanyah and Sean was fantastic. Great agency!... Read more
15th May 2022 (2 years ago)

J Curry

5/5 Stars
The team are always extremely professional, understanding and always go the extra mile. I would highly recommend to anyone looking to rent, buy or sell a property.... Read more
13th May 2022 (2 years ago)

P Jones

5/5 Stars
Megan , my property manager at the Walthamstow branch, has been excellent at navigating between me and the tenants. She has been very professional, friendly and effective. I would definitely recommend her and Portico to other landlords.... Read more
Landlord
11th May 2022 (2 years ago)

S Adjodha

5/5 Stars
- The Sanyah and the team was effective in getting me sorted for the flat. - Megan resolved my issues efficiently... Read more
11th May 2022 (2 years ago)

J Oram

5/5 Stars
Megan Buchel the property manager at Walthamstow always gets back to emails and queries regarding any problems caused by our ex tenants. She is friendly and very professional. She goes that extra mile. The matter is still ongoing, but with Megan dealing with this I am confident we will be ready to re rent soon. If she says she will get back to you, she makes sure she keeps her word. Whilst renting our property she even managed to arrange a new cooker in the middle of lockdown, keeping us informed along the way, nothing is too much trouble for her.... Read more
Landlord
11th May 2022 (2 years ago)

I Garcia

1/5 Stars
The poorest experience I’ve had with any agency. They are unresponsive and highly incompetent.... Read more
6th May 2022 (2 years ago)

K Aswan

5/5 Stars
Great service - Thanks Sean and Meera... Read more
23rd Mar 2022 (2 years ago)

G Latiff

5/5 Stars
I had a very positive experience with Sean and the Portico team. He was professional in his conduct and spoke with knowledge and experience as he guided us through the housing process. Pleased that we were able to sell our property through this company and Sanyah was also helpful with her friendly, polite and energetic attitude when doing viewings and communicating feedback to us.... Read more
Seller
16th Mar 2022 (2 years ago)

M Stanley

5/5 Stars
Sanyah was a wonderful help. In a challenging property market, she was highly responsive and arranged viewings to give you the best opportunities for purchase.... Read more
Buyer
16th Mar 2022 (2 years ago)

G Williams

5/5 Stars
Meera, and the team we dealt with, were without doubt the best Estate Agents we've ever worked with. They were efficient, professional, and friendly. We did not have to chase them for anything, nor did they "over sell". By far I would recommend Portico as an agent to anyone - they are heads and shoulders above any other!... Read more
8th Feb 2022 (2 years ago)

G Raymond

5/5 Stars
Portico were fantastic from our initial viewing to receiving the keys. Any questions or issues we raised, they dealt with immediately and professionally. Would highly recommend... Read more
8th Feb 2022 (2 years ago)

D Thomas

5/5 Stars
Sean and the team were amazing with getting our house sold last year. We had an offer agreed within 10 days of the property being on the market and everything went so smoothly. Would definitely recommend their services to anyone in the area!... Read more
Seller
28th Jan 2022 (2 years ago)

A D

5/5 Stars
Brilliant estate agent who were the most proactive, helpful and responsive in Walthamstow. Actually bothered to return calls, which seems quite hard for some estate agents in the area. Looking at you Central.... Read more
17th Dec 2021 (3 years ago)

E Gil

5/5 Stars
Sanyah has been extremely helpful throughout the process of finding a new house. It's not easy to find someone like her. She new exactly what we were looking for and showed us the perfect match.... Read more
16th Dec 2021 (3 years ago)

H Ali

5/5 Stars
Its not easy to get on the property ladder as a young first time buyer. However, portico make the process seem a lot easier than expected! I dealt mainly with Meera, who was very friendly and helpful. She gave lots of useful and practical advice, for which i am very grateful.... Read more
Buyer
23rd Nov 2021 (3 years ago)

S morgan

5/5 Stars
Moving is usually a very stressful ordeal, especially when new to the area. Meera made sure that the process was as easy as possible! A true professional and wonderful person all round! Definitely saved me a few grey hairs!... Read more
23rd Nov 2021 (3 years ago)

A Hart

5/5 Stars
super efficient and professional as always !!... Read more
22nd Nov 2021 (3 years ago)

M Jose

5/5 Stars
Sanyah has been so helpful in assisting us find a new home. She was very patient and understanding on what our requirements are. Moving isnt always easy but she made us feel reassured and allowed us to be flexible in making decisions.... Read more
18th Nov 2021 (3 years ago)

C Afzal

5/5 Stars
Highly recommended! Thank you Meera for all your help with the house viewing and staying in touch throughout the process.... Read more
17th Nov 2021 (3 years ago)

D seymour

5/5 Stars
If you want to buy or sell your property, look no further than portico. Wonderful estate agents who are very helpful and friendly. I was in contact with Meera, who was a star! Made the whole process very easy and simple. She was always available for any questions we had, great service overall!... Read more
17th Nov 2021 (3 years ago)

A Khan

5/5 Stars
The whole team at portico was very wonderful. In particular Meera has been one of the nicest people to work with. Unfortunately did not go through with the property purchase at the time due to personal reasons, but cannot fault Meera and the team at Portico. Wonderful people!... Read more
Buyer
17th Nov 2021 (3 years ago)

N Ahmad

5/5 Stars
Portico is one of the best estate agents i have ever used. I had the pleasure of speaking to Meera, who was not only professional and knowledgeable but also very friendly and a lovely to talk to!!! Highly recommend!!!... Read more
17th Nov 2021 (3 years ago)

D Oniha

5/5 Stars
I would like to provide feedback for the excellent and professional service I received from Sanya Rashid. I initially came across Sanya after seeing a property I wanted to view back in October. Unfortunately, I did not confirm the viewing and by the time I contacted Sanya to enquire about the property, it had already been taken. I had assumed that would be the end of my communication with Sanya but to my surprise, she contacted me today to explain about a new property she had on market. She was prompt, proactive and efficient - She knew how urgent I needed a place especially at the location of the property and knowing her job as well as she does advised me to view it as soon as possible. As a Recruitment Business Partner, I appreciate professionalism in those whom I deal with - If Sanya worked in my field of profession, I would be headhunting her. Not everyday you come across professionals who actually enjoy their jobs and are passionate about it. The service I received from the initial conversation with Sanya re what I was looking for and her asking the right Qs in terms of my requirement/budget etc helped her to know exactly what I was looking for which I am pleased to say, I found today. Thanks Sanya - You deserve a bonus :-)... Read more
10th Nov 2021 (3 years ago)

M Saunders

5/5 Stars
Top service, as before and excellent value from Sean Hewitt. Would not go anywhere else!... Read more
3rd Nov 2021 (3 years ago)

M Potts

5/5 Stars
Megan my property manager was extremely helpful an professional, made my stay so easy an hassle free. Great team definitely recommend.... Read more
Tenant
23rd Oct 2021 (3 years ago)

A Cogger

5/5 Stars
The whole team at Portico have been fantastic. I bought a property through them and Sean in particular did an amazing job of chasing solicitors etc to move the transaction through. Thanks team!... Read more
Buyer
20th Oct 2021 (3 years ago)

M Elena

5/5 Stars
If I have to love 100 times a year, I will do it Thank to Miss Sanya's help and the Portico's staff. Thank you, guys! You are amazing!... Read more
13th Oct 2021 (3 years ago)

M Ilie

5/5 Stars
Very nice girl who helped me to take Sanyah's house from this agency Portico I recommend to all this agency VERY GOOD and very nice people thank you for your help.... Read more
Tenant
8th Oct 2021 (3 years ago)

natestapes

5/5 Stars
Very friendly and helpful staff. Special thank you to Sanyah who helped us find a house and get contracts signed within 2 weeks.... Read more
Tenant
8th Oct 2021 (3 years ago)

I Ivanov

5/5 Stars
Lady Niongo I just want thenk her Professional attitude and I give her 5 star rate... Read more
7th Oct 2021 (3 years ago)

A Haastrup

5/5 Stars
Great experience with Megan, efficient responding and very professional handling of my queries.... Read more
4th Sep 2021 (3 years ago)

C Bernard

5/5 Stars
I've been a client of this organisation for the last 8 years, and the service is absolutely fantastic. Quality service is always, provided to me by Sanyah one of the team members. I never have to worry and can be reassured that any issues regarding the property will be effectively and efficiently dealt with... Read more
Landlord
27th Aug 2021 (3 years ago)

A Ridler

5/5 Stars
Brilliant experience with Sanyah so far. Communication has been easy and fast. Organised and punctual which, in my experience, has not been the case with other companies. Very professional but with a personal touch that has made me feel comfortable and at ease. Would definitely recommend.... Read more
26th Aug 2021 (3 years ago)

C Sakr

5/5 Stars
Sanyah and her colleagues have all been very responsive and helpful throughout the entire process. Buying a house is very stressful and Sanyah has really put us at ease with her professional and pro-active work. We've really enjoyed working with her. We would definitely consider Portico if we ever buy another house and we'd recommend it to anyone.... Read more
Buyer
14th Jun 2021 (3 years ago)

T Jabbour

5/5 Stars
We had to work with a lot of agents while searching for a house in Walthamstow. Sanyah has been really responsive and professional and was very patient with us to help us find a house. One of the best in the area, definitely recommend them if you are looking for your new house!... Read more
14th Jun 2021 (3 years ago)

L Bianchi

5/5 Stars
Amazing estate agents, I would recommend them to anyone buying or selling. Superb service and went above and beyond to help us with the whole process!... Read more
7th Jun 2021 (3 years ago)

S showkat

5/5 Stars
A special thanks to Ms. Lady Niongo for all the help and guidance given to me and my girlfriend. She was very professional and friendly. The houses that she shown to us were amaizing in all aspects, thus making it easy to find the perfect house. I strongly reccoment to go to Portico if you are looking to find your dream house.... Read more
26th Mar 2021 (3 years ago)

M Gvozdov

5/5 Stars
Sanyah Rashid made our experience very pleasant, very good at communicating to us what we would need to do and guided us through our first renting process. Very organised and made it very enjoyable for us to experience. We are so grateful to have had someone so professional and so understanding.... Read more
Tenant
26th Mar 2021 (3 years ago)

E Neate

5/5 Stars
Portico did a good job liaising with our landlord to get some urgent works completed in our bathroom. The workmen they provided were friendly and professional, did a good job fixing the problem, and maintained appropriate Covid safety measures at all times. As works go, this was a good experience.... Read more
Landlord
24th Feb 2021 (3 years ago)

M Draffan

5/5 Stars
Delighted with the service... Read more
18th Feb 2021 (3 years ago)

M Monnan

5/5 Stars
5 stars to Sanya Rashid and Sean Hewitt, they both were so helpful in house hunting, Sean was great in showing us the perfect apartment to rent, and Sanya was so helpful following up with our queries and updates.... Read more
Tenant
11th Feb 2021 (3 years ago)

Sara

5/5 Stars
Brilliant service, Sean Hewitt guided us through the sale process and worked tirelessly in the middle of a global pandemic to ensure that our sale was agreed and processed as quickly as possible, whilst keeping us updated every step of the way. We thoroughly recommend him and his team to anyone thinking of buying or selling a property!... Read more
Seller
28th Jan 2021 (3 years ago)

J Guariglia

5/5 Stars
I rented my new flat with Samuel Johnson from Portico. He was patient and responsive with all our questions. A true professional in this field.... Read more
Tenant
13th Jan 2021 (4 years ago)

C Martinez

5/5 Stars
Me and my boyfriend recently moved to London during Christmas holidays and we were looking for a place to rent. After contacting several agencies, we received a phone call from Samuel Johnson, from Portico, who attentively showed us a place on the first days of January, still in vacation time. Just took him 10 min to arrive in place and showed us the property as a professional and respectful salesman. He went above and beyond to accommodate us in a great flat we can start to call Home. Thank you for your diligent follow up and make it possible.... Read more
Tenant
13th Jan 2021 (4 years ago)

A Fenton

4/5 Stars
Sanyah Rashid was very helpful recently in dealing with an urgent matter quickly and satisfactorily... Read more
7th Jan 2021 (4 years ago)

S janner

1/5 Stars
I had an appointment with Portico to come and value my house, before Christmas. No one turned up and when I phoned it just rang and rang. No one has contacted me since to explain / apologise. I will be taking my custom elsewhere and will warning anyone against using this agent.... Read more
Seller
7th Jan 2021 (4 years ago)

A Darr

5/5 Stars
Recently I enquired and spoke to Sanyah Rashid. She was very helpful and prompt with my enquires .... Read more
11th Dec 2020 (4 years ago)

K Lee

5/5 Stars
Selling our house through Portico - they've been professional, responsive and great to deal with throughout!... Read more
Seller
9th Dec 2020 (4 years ago)

M Iacovlev

1/5 Stars
I had very bad experience with this branch 0 star... Read more
11th Nov 2020 (4 years ago)

F Rossi

2/5 Stars
My experience with Portico has been quite Positive at the begging at the letting stage, despite some mistakes made by one of the letting agent. Sean (5 stars to him) is the best one and everything run smoothly when I have dealt with him.. but I cannot say the same about the Maintenance department...Still having an issue open since March. Awful experience with this side of the business...I don't think is normal to have a leak from the ceiling when it rains!!!... Read more
Tenant
6th Oct 2020 (4 years ago)

B Vanea

1/5 Stars
Very bad service.... Read more
24th Sep 2020 (4 years ago)

B P

5/5 Stars
Professionals with a great amount of local-area expertise. Super-helpful, efficient and not at all pushy... Read more
17th Sep 2020 (4 years ago)

Maria

1/5 Stars
Pathetic. Unresponsive. Unprofessional. The only skill they have is making up new ways to ask for more money. Pathetic excuse for an agency.... Read more
9th Jul 2020 (4 years ago)

M Dee

5/5 Stars
Recently bought a flat in Walthamstow with Portico and was very impressed! Really professional estate agents, very reasonably well priced property, helped in the negotiating phase, excellent communication! Special shouts to Sean Hewitt the office manager and Becky - thanks guys! :)... Read more
Buyer
11th Apr 2020 (4 years ago)

K Ellen

5/5 Stars
Sean has been really helpful, understanding and professional throughout our tenancy. Excellent customer service!... Read more
Tenant
24th Mar 2020 (4 years ago)

Y Cho

5/5 Stars
Sean was great ! The valuation was clear and full of key information, very helpful !!. We highly recommend the service.... Read more
22nd Mar 2020 (4 years ago)

S Pritchard

5/5 Stars
Very professional and helpful team. Especially Sean who was very prompt with communications and ensured actions were completed in a timely manner.... Read more
20th Mar 2020 (4 years ago)

J Meese

5/5 Stars
Sean Hewitt is always very professional & approachable whenever I have any dealings with him. I have been liaising with him for the last 6 years as a landlord.... Read more
Landlord
5th Mar 2020 (4 years ago)

A Grigoruta

5/5 Stars
Happy with Portico, I managed to rent the perfect flat for our needs at an affordable price. Sean has been very helpful and professional throughout every step of our move into the flat. Would recommend.... Read more
Tenant
3rd Mar 2020 (4 years ago)

J Hayes

5/5 Stars
Sanyah and Sean at Portico have been brilliant with my recent flat hunting. Sanyah totally understood what I was looking for and my priorities from our first phone call and after a couple of viewings I found what I was looking for. Both Sanyah and Sean kept me updated through the referencing process and arranged meetings with the lettings company to best suit my availability and worked to the dates I requested. It has been pleasant to have such a professional experience with an estate agents as I have had some poor experiences in this area and they have given me piece of mind that my tenancy should run smoothly.... Read more
Tenant
28th Feb 2020 (4 years ago)

M abrahams

5/5 Stars
This was my first proper move, I had a very helpful and understanding estate agent, that helped me sanyah. Thank you... Read more
22nd Feb 2020 (4 years ago)

B Szabó

5/5 Stars
We had a great experience with Portico agency. Sanyah Rashid is a lovely person, she was very kind, helpful and polite with us since we entered to Portico office at Walthamstow. She arrived to the flat viewing in time and was ready to give us all the informations we needed.... Read more
20th Feb 2020 (4 years ago)

K Rosenberg

5/5 Stars
Sean Hewitt delivered a reliable, responsive and friendly service, priced at a competitive rate.... Read more
19th Feb 2020 (4 years ago)

T Bownes

5/5 Stars
Sean was fantastic, did everything in his power to make sure we moved on time.... Read more
10th Feb 2020 (4 years ago)

S Curtis

5/5 Stars
Sean and Sanyah helped us to get the property we wanted and were reassuring during the process... Read more
5th Jan 2020 (5 years ago)

S repciuc

5/5 Stars
At Portico (Walthamstow Branch) I have met nice and professional people, especially Sanyah Rashid which is a lovely young lady, friendly, polite and always keen to help.... Read more
21st Dec 2019 (5 years ago)

Eclair

5/5 Stars
We were looking for a long time for a place, but once we got in contact with Sanyah at Portico, we were able to find a place that we like. She helped us find a pretty apartment. The service was very good and very accommodating of our needs and timeframe. I will recommend... Read more
12th Dec 2019 (5 years ago)

D Charles

4/5 Stars
Although Sanyah handled our letting irresponsibly and at times spoke to us quite rudely, Sean has been professional, helpful and resolved our dispute with a difficult landlord.... Read more
Tenant
29th Nov 2019 (5 years ago)

A anastassia

5/5 Stars
I have worked with Sean for over ten years he has been kind, professional and efficient In all sales and lettings. I would highly recommend him!... Read more
29th Nov 2019 (5 years ago)

L Cuthbertson

5/5 Stars
We worked with Becky on securing our new Walthamstow home. Becky was on the button when we needed help. 5 stars.... Read more
Buyer
15th Nov 2019 (5 years ago)

R M.

5/5 Stars
Amazing team, been with them for over 15 years. Recommend to anyone looking for tenant and or landlord care.... Read more
Landlord
5th Nov 2019 (5 years ago)

A Glasgow

2/5 Stars
Liars and cheats. Surprise surprise.... Read more
10th Oct 2019 (5 years ago)

K Ward

5/5 Stars
I had been searching for the perfect house for what felt like forever however Becky was the only agent that stayed in contact with me and kept up with my requirements and what was going on such as holidays etc so she knew when I would be able to view. With the help of Becky I found my dream home and have just completed. She is a complete asset to portico. Highly recommended... Read more
Buyer
27th Sep 2019 (5 years ago)

R Ionela

5/5 Stars
Great service all throughout and very helpful. Sanyah did a great job, lovely person.... Read more
27th Sep 2019 (5 years ago)

L Shine

5/5 Stars
Becky at the Walthamstow branch was the most polite and helpful agent I had come across in all my time renting. She made moving into my new property stress free and I will be recommending her to everyone... Read more
Tenant
27th Sep 2019 (5 years ago)

T Life

5/5 Stars
Great estate agents - amazing aftercare and always on hand to help out. Can't recommend highly enough - I wouldn't go anywhere else in Walthamstow... Read more
11th Sep 2019 (5 years ago)

D Elsh

1/5 Stars
In the beginning of our tenancy, the agency was very keen on getting all their fees and asked us to leave google reviews for them and they went out of their way to make everything perfect for us. As soon as we got the flat and we moved in and and paid all fees, the treatment changed completely. They never cared about any of our questions or correspondences. It is impossible to contact any of them either by phone or by email. Whenever we contacted the Walthamstow branch they said "call the head quarters" and of course no one replies in head quarters. At the end of the tenancy they kept our deposit for more than one month after moving out and we kept trying to contact them without any success. Eventually, they sent us an email apologising and literally said "we don't know why that delay happened". Not the best to deal with, would never recommend to any one.... Read more
Tenant
11th Sep 2019 (5 years ago)

L Henry

5/5 Stars
Becky at Portico was one of the loveliest, most trustworthy estate agents we have dealt with in our search for a place. She communicated clearly and promptly, was helpful and honest, and was just lovely!... Read more
4th Sep 2019 (5 years ago)

S Razzaque

5/5 Stars
I found Portico extremely helpful, professional, polite, systematic and very on-point with their conduct - I'd recommend and and all renters/first-time buyers to definitely hit them up!! They're great!... Read more
27th Aug 2019 (5 years ago)

J Wilkinson

5/5 Stars
Had a great experience with this estate agent, unlike many I've dealt with in the past. My particular agent, Sanyah, was helpful, friendly and cooperative in efficiently working through any problems I encountered.... Read more
27th Aug 2019 (5 years ago)

A Greenberg

1/5 Stars
Becky was extremely friendly during the viewing and on all further phone calls relating to my purchase of the property (which has since fallen through). Unfortunately, her careless errors and subsequent lies have cost me the property, cost the seller money, and caused us both a lot of stress. After my offer was accepted, it became clear that Becky had made a careless error in her original email when she claimed the property was chain free even though it was not. This obviously makes a material difference to the situation and therefore I reduced my offer by a small amount. After a week of back-and-forth, and with other added complications not helped by Portico/Becky's involvement, I was told the seller had decided to instead accept the other bidder's offer because I was messing them around too much. I knew something didn't feel right about this and so I privately posted a letter through the door of the seller explaining what had happened and asking for some clarity on their version of events. The seller told me that Becky never admitted to her error, instead making up lies about why I had reduced my offer, and this is what inevitably lost me the house, and caused the vendors to instead choose a seller who had made a lower offer than me. Estate Agents already had a bad rep. It is not helped by cowardly acts such as this with absolutely no integrity or professionalism. I will never be using Portico again, and you should be wary if you do.... Read more
Buyer
15th Aug 2019 (5 years ago)

K Gardner

5/5 Stars
Becky was a credit to deal with during my selling process. She took all the stress away from us and was happy to take it all on. Considering she has not been in the industry for many years I’m sure she will go far. Will be recommending Portico to friends And family... Read more
Seller
22nd Jun 2018 (6 years ago)

D Jamieson

5/5 Stars
Leah was extremely helpful in helping us find the right property we were looking for.... Read more
7th Jun 2018 (6 years ago)

R Gojee

5/5 Stars
Have only spoke to becky the once and that was to register my details and ask her to send over some particulars and she was the most polite and most helpful out of all the agents I have phoned today!... Read more
22nd May 2018 (6 years ago)

L Lane

5/5 Stars
Finally found my long term home thanks to the lovely becky at Portico!! Becky was a breath of fresh air and couldn’t be more helpful! Thank you so much for all your help and perseverance to help us find our home!... Read more
22nd May 2018 (6 years ago)

A Malik

5/5 Stars
Sean from portico in Walthamstow helped me a lot to meet their requirements.... Read more
15th Feb 2018 (6 years ago)

S groome

4/5 Stars
I had a great experience at the Portico estate agents in Walthamstow, the team were very friendly to me and they seemed to have a great relationship within the team as the atmosphere was brilliant and I felt very welcome. I was helped by Leah as I was looking for a property to rent. Leah spend a great amount of time with me and she explained everything to me in great depth, I really do appreciate it Leah, thank you. I shall be telling my family and friends out the experience I received at Portico, Walthamstow.... Read more
Tenant
14th Feb 2018 (6 years ago)

M Sharp

5/5 Stars
Fantastic Team, very welcoming and happy to help. I will be recommending to family and friends.Thank you Leah for all your help and recommendation I really did appreciate it.... Read more
14th Feb 2018 (6 years ago)

S Heart

5/5 Stars
What a company!!! I entered the branch at Walthamstow last week and I was immediately greeted by a lady called Leah, she asked many of questions to find out what it was exactly i was looking for, she was very friendly and was a great representative for the company. Thank you team Walthamstow it was a pleasure to register with you guys and thank you Leah for your patents, I will be recommending you to family and friends.... Read more
14th Feb 2018 (6 years ago)

P Chadwell

5/5 Stars
Leah was persistent but in a good way! We found her very honest and gave sound advice has a great deal of professional integrity, that is something that is perhaps rare when dealing with estate agents they don’t always have a good rep!! I wish her all the best, and I would highly recommend Portico Walthamstow. Excellent customer service. Thank you leah for guiding me to my new home in the Stow!!... Read more
Buyer
13th Feb 2018 (6 years ago)

L johnson

4/5 Stars
I have been a tenant for portico for a long time and have now made the decision to buy. However most agents I come across are rude so I have decided to only buy a property through becky and the team. Becky is a pleasure to deal with and no amount of calls or emails is ever to much bother for her. Can’t wait to find my dream first home with the help of Becky... Read more
Buyer
13th Feb 2018 (6 years ago)

O Falzano

5/5 Stars
Sean and the lovely team at Portico Walthamstow were amazing from start to finish. Sean was extremely helpful and efficient and went above and beyond to take the stress out of a house sale. Highly recommended. Thank you guys, keep up the amazing work J... Read more
Seller
13th Feb 2018 (6 years ago)

M BAPURAM

5/5 Stars
Sean and Leah have done a good job. Leah is fantastic in helping the clients view the flats. Sean always patiently answers all your questions ... I can recommend portico to every one who wishes to let their flats .... Read more
Landlord
9th Feb 2018 (6 years ago)

A Narayan-Dookie

5/5 Stars
Professional and customer orientated... Read more
7th Feb 2018 (6 years ago)

R Worboyes

5/5 Stars
I've worked with Sean Hewitt for many, many years. He is always professional, courteous, and a pleasure to encounter, as is his team. He instills confidence, always delivers on his word and makes the renting/letting process very comfortable. Thanks again Sean & co.... Read more
Landlord
3rd Feb 2018 (6 years ago)

T maguire

5/5 Stars
I've been singing Portico Walthamstow sales team's praises to anyone who'll listen having just sold my flat through them - it was a very easy process, and extremely efficiently organised. They did all the viewings, gave good advice on how to present the flat, organised photos - and all for a competitive fee package. Sean gave me great advice on prices/presentation, They achieved a very good result. Really fantastic service - and for a very good price.... Read more
Seller
1st Feb 2018 (6 years ago)

M Leigh

5/5 Stars
I have been dealing with Sean Hewitt for the past 7 years, he is very knowledgeable about the area and always finds me a tenant without fail. I would highly recommend Sean and his team, thanks for all your help.... Read more
Landlord
1st Feb 2018 (6 years ago)

M (MCPhotos)

5/5 Stars
Leah led us through the whole process painlessly and very professionally. The piece of mind is a god send for myself and my wife and cant thank Leah enough... Read more
29th Jan 2018 (6 years ago)

M taylor

5/5 Stars
I am a potential buyer and I rang portico to get a better idea of the market, I was put through to Becky in sales and she could not have been more helpful. I got a feel that she had a real knowledge for the area and current market and was just genuinely all round helpful... Read more
29th Jan 2018 (6 years ago)

N selma

1/5 Stars
This is the worst estate agent ever. They don't do their job, nothing work in our house and from 1 month now nothing has been done Changing carpet ,replacement of washing machine and dishwasher and too much other things. It's really unfair... Read more
Tenant
15th Jun 2017 (7 years ago)
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