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- Your Move - Blackheath
Your Move - Blackheath
Opens tomorrow at 8:45am
186 Westcombe Hill, Blackheath, SE3 7DH
Your Move Blackheath are an estate agent in Charlton. They mainly list properties in SE3, SE10 and SE18. Over the last 6 months, they've listed 20 properties, with 6 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 8:45am - 6:00pm
- Tuesday 8:45am - 6:00pm
- Wednesday 8:45am - 6:00pm
- Thursday 8:45am - 6:00pm
- Friday 8:45am - 6:00pm
- Saturday 8:45am - 5:00pm
- Sunday Closed
View all details
Your Move - Blackheath Reviews (105)
Have you used this agent?
86%
6%
0%
1%
8%
All (105)
Seller (15)
Buyer (14)
Landlord (10)
Tenant (18)
General (48)
B Rose
In the process of selling my flat I interacted with three estate agents in the blackheath area, the team at Your Move were far and away the best. Every member of the team was friendly, efficient, and professional. They took my calls, speedily answered my emails, and were supportive throughout. They helped make the stressful experience of selling my home so much easier.
A special thank you to Richard too, a friendly and calming voice in anxious times.
Seller
5th Sep 2024 (20 weeks ago)
V Nelson
I enquired about a new home for my partner and I that I saw on Rightmove. From the start Poppy and Grace where warm, personable and answered the many questions I had (we came with a checklist) and we were able to quickly offer and begin the dealings. From signing the tenancy to finding out all we needed to know, the process was smooth. Your Move themselves have been extremely impressive. We can log repairs through a portal and that is revolutionary compared to the lacklustre and completely nonsense way I had to log repairs through the agency we previously let from who took 2 years to fix one thing and didn't fix anything else. I've reported 3 repairs so far and all of them have been completed already. Your Move have been brilliant so far and so has communicating with Poppy and Grace.
Tenant
23rd May 2024 (7 mo. ago)
J Cui
Good agent and experience. Richard is helpful.
20th May 2024 (8 mo. ago)
F Odusina
Poppy was brilliant throughout the entire process, kept in touch and was on hand to support when required.
17th May 2024 (8 mo. ago)
D Blake
Great team, very proactive, always super quick to find good tenants!
Landlord
17th May 2024 (8 mo. ago)
J Tolentino
Excellent service provided by Your Move Blackheath. Couldn’t have asked for a better flat. From the start of communication right up to picking up the keys, Poppy made sure that we were kept up to date and was always very prompt with her responses if we had any questions. Flat was in great condition upon arrival. Would definitely recommend!
Tenant
12th Apr 2024 (9 mo. ago)
K Tighe
Thank you to Your Move with helping with our recent relocation, we had limited time to move and our agent Poppy made sure everything was finalized in time. Thank you so much.
15th Mar 2024 (10 mo. ago)
B Barbaros
Purchased our first home with Your Move Blackheath recently. Richard was a great help from the very beginning until completion. Thank you very much to Richard and the rest of the team at Your Move Blackheath.
Buyer
15th Nov 2023 (1 year ago)
F Khattab
Outstanding real estate agents, Richard and Daniel provided exceptional support, consistently going the extra mile to facilitate all processes. They guided and supported all parties in a timely manner, ensuring you always feel like their top priority. Their professional approach is commendable, and I highly recommend their services; I couldn't have completed the process without their invaluable support.
12th Nov 2023 (1 year ago)
S Martin
I recently completed the sale of my flat through Your Move, Blackheath branch and while the whole process to way longer that it needed to be, due to the slower then a stunned sloth speed of the purchaser’s solicitors, the actions of the Blackheath branch were very positive. In particular was the knowledge and professionalism of Daniel Pizzey who gave me some very useful and sound advice at the beginning when looking to put my property on the market. Not that I have much experience in buying and selling property I am a good judge of people and character and I would recommend Daniel and his team should you be looking to sell your property in the future.
Seller
7th Oct 2023 (1 year ago)
L Pappi
Thank you Richard and Daniel for all your help and advice. Very happy with the service and highly recommend.
They followed us throughout the process from first view to exchange!
2nd Aug 2023 (1 year ago)
M Jenabi
Excellent estate agents. Daniel and Richard were particularly useful in helping us buy our first home. They were always happy to answer our queries and replied to our emails and calls in a timely manner. They provided a very professional and efficient service and we have no hesitation in recommending them to anyone planning on buying or
selling their property.
Buyer
5th Apr 2023 (1 year ago)
S Clarke
This was my first time dealing with Your Move and from start to finish the process was efficient and professional. Daniel was my main point of contact. He was personable and very helpful. I was a first time buyer and after the service I received from Your Move and Daniel. If I ever decide to sell. I will definitely be using Your Move Blackheath
Buyer
29th Sep 2022 (2 years ago)
????15?
I used their service when I still in HK, nice service and well communication. always provide good advice.
1st Sep 2022 (2 years ago)
G Dragos96
Just want to give a bit of a shout out to Your move and especially to Poppy, one of the agents from Blackheath office for helping and supporting us throughout the hole renting process.
Very fast and professional, with a great attitude and overall a good experience. I personally recomend it based on my experience.
Tenant
30th Jul 2022 (2 years ago)
T Heged?sné
Do not recommend.
28th Jul 2022 (2 years ago)
G Allen
Good customer service and attention to detail showed during our cursory visit
11th Jul 2022 (2 years ago)
J Fizul
Smoothest move so far!
I’ve moved a few times in the last couple of years, but honestly speaking, this move has been the best one so far.
Poppy and Grace have been great in this process and had any issues or questions I had worked out so promptly, such lovely young ladies! There was an issue with the inventory company possible delaying my move as they had changed the appointment to after I was supposed to have collected the keys, but Poppy got on the phone and sorted that out so I could move in as planned with no delays on my side.
Thank you so much to the girls and the rest of the team at the branch.. I think me and the kids will be very happy here!
11th Jul 2022 (2 years ago)
R Paddon
Visited the Blackheath branch today in hopes of letting out my property and was greeted by the whole team which was nice. Grace dealt with me swiftly and gave me all the necessary information on how Your Move will manage my property. Very excited to work with Poppy and Grace in the Lettings team very soon!
8th Jul 2022 (2 years ago)
B Sanders
Moved in to a rental property today with my partner. Grace and Poppy made the transition very smooth and seamless! Any questions we had were answered promptly and the property met all our expectations. We also received a move in gift from them which was a lovely surprise. Will be using Your Move again and will be recommending them to family and friends. Thank you Grace and Poppy!
8th Jul 2022 (2 years ago)
P Park
This is not a fake review. The service for this Agent is awful.
8th Jul 2022 (2 years ago)
P Minkim
My experience so far was neither bad nor good.
Had poor experience from Poppy but Richard was lovely and cleared all confusion regarding property and its state.
Grace is lovely and very helpful, although not to honest nor trustable. Had an offer accepted by the landlord.
What surprised me the most and made me not to go with this was a push to pay more even if landlord ‘prefers’ us? Nonsense.
It took him 3 days to respond to the offer although 3 minutes to let agent ‘know’ that he was happy for me not to pay over asking price and proceed with payments?
I leave this to you
30th Jun 2022 (2 years ago)
J Hawkes
Firstly thankyou to the whole team, i’ve got to know everyone there and they’re all amazing. But Filipe has been outstanding when selling our 2 properties all at once. In some very complicated circumstances. He did everything right and i honestly believe if it wasn’t for him 2 of them would have fallen through. He just went above and beyond at his job and i can’t thank him enough. You couldn’t ask for more :)
4th Jun 2022 (2 years ago)
R shen
Finally got our place after half year waiting!!! Daniel and the team were absolutely amazing as they went beyond their duty and assisting us. All staff members were absolutely brilliant.
Our solicitor was super slow in answering emails but Daniel helped a lot in chasing and getting answers we need. We could not have done it without Daniel and the team.
25th May 2022 (2 years ago)
G Beck
Richard and Daniel went beyond their duty and assisting us. All staff members were absolutely brilliant.
Our solicitor was so slow winded in answering emails and actually doing completion.
Without this teams empathy and support I don’t know where I would be now.
Once again excellent service.
9th Apr 2022 (2 years ago)
M Donciu
We moved into a new flat to rent with the team of Your Move Blackheath as our estate agents.
The communication with the team was always helpful and all questions were answered in a timely manner. The overall experience of moving into the new flat would have been less stressful if the tenancy agreement had been ready at least one week before the agreed move-in date.
Overall a good service, highly recommended!
Tenant
15th Mar 2022 (2 years ago)
J Krishnamoorthy
We successfully sold our lower ground flat with the Your Move team in Blackheath during the middle of 2021.
Felipe and his team were very professional and gave fantastic advice especially around staging the flat and was very proactive with their approach and feedback.
We had previously tried using another company and the difference between the two was apparent especially with the photos and staging elements.
Can't recommend these guys highly enough.
Seller
21st Sep 2021 (3 years ago)
F d
If I could’ve give 0 star I would have.
It has been almost two months since I have started renting with this agency, once moved in the new property we have found so many issues with it…. I have asked them to come and fix those issues but nothing till now, saying that they are not able to contact the landlord, it’s been almost two months and they not able to contact the landlord…
How can you not be able to reach the landlord and him , he’s getting his money for the rent in the meantime without any delay.
This is really stressful at the end…
Tenant
18th Aug 2021 (3 years ago)
W Beasley
Harrison and Philippe were great at managing my transaction. Good lads and great service
14th Jul 2021 (3 years ago)
S Wagner
I would just like to say a very big thank you to Felipe and the team for getting our property sold. I really appreciate all your time and effort in getting the sale over the line. There have been quite a few problems related to the sale of the property but I feel we only managed the sale in the end with your persistence and commitment.
I would most certainly recommend Your Move to any family or friends.
It was lovely to do business with you and wish you much success in the future.
Seller
7th Jul 2021 (3 years ago)
A Ali
Harrison was professional, responsive to calls and helped to chase solicitor to ensure I completed before stamp duty deadline.
Buyer
30th Jun 2021 (3 years ago)
E Mohácsi
I would highly recommend the services of the Your Move Estate Agents Blackheath. I can not rate Richard and his colleagues, Malek, Grace and Anna highly enough - they were friendly, efficient, professional and kept me informed throughout the whole process.
They went above and beyond to successfully get everything completed as soon as possible. I have dealt with numerous estate agents in the past and I genuinely felt that this team cared not only about doing a good job but also doing the right thing for me. No negatives at all!
30th Jun 2021 (3 years ago)
R (SCM)
Richard and Grace are amazing. Total pro
30th Jun 2021 (3 years ago)
S Zaion
Thanks to the BlackHeath team for everything ! The team is very professional, the best agency of UK!
24th Jun 2021 (3 years ago)
D steel
Filipe and Harrison at Your Move Blackheath worked incredibly hard to ensure that the buying process was as smooth as possible and we completed within a tight timeline. Highly recommend using them.
Buyer
24th Jun 2021 (3 years ago)
E Isiaka
The Blackheath branch (Grace Foster) was responsible for renting out my mum's property in Charlton. The whole process from listing the property to finding a tenant and renting it out took less than 6 weeks. Grace worked really hard and kept us up to date with the progress as frequently as possible. Really excellent service.
I would definitely recommend their service.
Landlord
28th May 2021 (3 years ago)
J Mistry
We recently purchased a property through Your Move Blackheath. They were extremely responsive and quick to follow up on all queries we had throughout the process to ensure it went as smoothly as possible. Thanks for all your help Harrison and Filipe!
Buyer
10th May 2021 (3 years ago)
M Clitherow
EXCELLENT AGENT - Two years on from my last review AND STILL THE BEST AGENTS FOR MILES. Found me a new tenant due to their strong network within 2 days!!!!!! Still competitively priced with a friendly staff who know the market and are realistic unlike some agents in the area. PLUS unlike most agents I have worked with for my property portfolio they actually ring back and answer emails. My tenants also give them full marks. Will use them again for sure. Full marks to Grace and Richard both reliable and friendly whilst remaining very professional at all times.
Landlord
10th May 2021 (3 years ago)
A gjika
I purchased a place where they acted as agents.
Very professional and available Sales team; speedy transaction.
My Lawyer got answers from the (previous) owner ('s lawyer) quicker than "Your Move" but not necessarily their fault.
Buyer
27th Apr 2021 (3 years ago)
R Meehan
Filipe and Harrison have been marvellous throughout the process. They put customer service at the heart of their business and they are genuinely passionate about agency. Filipe has developed some very disarming soft skills and I’m grateful for it! He reads situations well and it’s important to hear his perspective because he’s clearly been involved in lots of negotiations. Harrison interrupted his busy day to let me into my apartment when I clumsily locked myself out! It’s refreshing to find this kind of service level. Thank you guys!
Tenant
7th Apr 2021 (3 years ago)
I Duffin
From day one Felipe and Harrison were very professional, polite, and extremely helpful throughout the process. Felipe always responded in a timely manner and goes the extra mile to give excellent customer service. Definitely recommend - he really is one of the best cause he cares.
1st Apr 2021 (3 years ago)
J Watts
Moved my property over to Your Move Blackheath after several problems with another agent. Very glad I did! Rich and the team are super responsive and helpful. . . . no job too big or too small and excellent communication. Highly recommended !!
Landlord
18th Mar 2021 (3 years ago)
S Blyth
From day one we have been really impressed with Felipe and the team at Your Move Blackheath Standard.
Excellent presentation of our property for online viewers - standard of images stunning.
Honest and realistic valuation at our valuation meeting with good explanation of the process. Great communication throughout - Felipe always available to discuss issues with rapid response too!
We highly recommend these agents to anyone considering selling their property
Steve
Seller
25th Feb 2021 (3 years ago)
G Bragg
This is a great branch who's staff are totally approachable and understands your every need & requirement. They have been absolutely amazing at finding me my next home, so I would recommend anyone who is considering a move to not skip over Blackheath Your Move on your search. Thanks guys :)
25th Feb 2021 (3 years ago)
H Hassan
We've had a brilliant and very rewarding experience from Richard at Your Move Blackheath in letting my house in an incredibly short time frame (less than a fortnight). Richard was a real pleasure to work with and made the whole process as smooth as possible, and kept us continuously informed and up-to-date.
We are extremely impressed with the professionalism and dedication of Richard and the team, and would not hesitate in the slightest to recommend them!
Landlord
17th Feb 2021 (3 years ago)
Y Erol
Enjoyed engaging with the team for my recent purchase. Organising viewings was very easy and they were very clear about the position of the owners. Once an offer was accepted, they were very helpful regarding moving the process along. I'm sure the sellers also appreciated the professional service
Buyer
16th Feb 2021 (3 years ago)
A Wellard
A fabulous and professional experience from Filipe and Harrison at Blackheath. I began my ‘sale’ journey with them and right from the start I felt I was looked after.
I had previously had my house for sale with other agents locally but the service was lacking in most avenues.
Filipe and Harrison took over and took new photographs to show my lovely house in very professional pics. This clinched the amount of interest I had and it was not long before I had offers.
These guys are professional and transparent in their communications. I knew where I was at all times.
Would not hesitate to use again or recommend.
Seller
9th Feb 2021 (3 years ago)
P Kharel
I highly recommend their services! Harrison and the team were super responsive throughout the process of buying our house. He worked tirelessly to ensure that everything ran smoothly and to schedule. I will definitely be using their services again!
Buyer
21st Jan 2021 (4 years ago)
A Croll
Went to do a viewing in Charlton this evening.
I've done a lot of viewings recently.
All very professional.
Until today.
The agent entered the property without a mask passing the owners in the corridor.
Half way up the stairs I asked about his mask.
He said he left it in the car.(no sense of urgency)
UK has today recorded largest death toll from virus so far.
Super unprofessional.
I drove from Bermondsey to view this property.
What a joke.
13th Jan 2021 (4 years ago)
K Anne
It was never going to be easy moving house in lockdown but Filipe was great throughout - very responsive and always helpful. I recommend him and the team at Your Move wholeheartedly!
30th Nov 2020 (4 years ago)
N Taylor-Billings
I highly recommend their services! Filipe was super responsive throughout the process of my flat sale. He worked tirelessly to ensure that everything ran smoothly and to schedule. People say that selling a house a can be quite stressful, but Filipe & Your Move made the experience very pleasurable for me. I will definitely be using their services again!
Seller
7th Nov 2020 (4 years ago)
N davidson
From the moment I walked into the branch I felt very confortable. The branCH manager, Filipe' was confident and his eye for detail was exteremely professional, as he was throughout the process. His sense of humour took a lot of the stress out of selling my property. Harrison and Filipe kept me up to date on how the sale was going and were in regular contact. I would thoroughly recommend Yor Move Blackheath
Seller
29th Oct 2020 (4 years ago)
A Marcu
I would give 10 stars for Your-Move Blackheath.
Thanks to Grace, I found a wonderful place to live!! I love it! The service was excellent! And at the key pick up, I also got a little gift from Your-Move!!
Guaranteed 100%
Tenant
2nd Oct 2020 (4 years ago)
M Pearson
When my tenants moved out of my property, I rang a few estate agents in Blackheath, however Richard from Your Move was by far the most friendly and helpful that I spoke to which is why I decided to list the property with them. They’re fees were a lot more competitive than the other agents in the area. Once the property was on the market, they secured me a number of offers from potential tenants immediately which I was pleased with. They were very organised and had everything sorted very quickly, Grace kept me in the loop the whole way through the process. I will 100% be using them again, and if anyone needs a recommendation for an agent in the Blackheath area then please use them! It’s 5 star service for me ????????????????????
Landlord
21st Aug 2020 (4 years ago)
M B
Richards a diamond!
9th Jun 2020 (4 years ago)
E Garib
Highly recommend Felipe! He was very attentive and helpful with the solicitors. He was very passionate and consistent throughout the process. Helped step by step and explained thoroughly each stage of the sell that we didn’t understand. We really appreciate all of his hard work! Thank you!
Seller
8th Mar 2020 (4 years ago)
J Reeves
Great experience buying from them & specifically Filipe.
I recently bought my first home with these guys and as a buyer I found them helpful & down to earth.
Filipe sold me the flat and thereafter helped it all over the line - some solicitors in the chain weren't great & Filipe did a stellar job chasing them.
I'm always mindful that estate agents first and foremost have to act in the best interests of their seller, but as I say for me these guys were down to earth and tried to work towards something best for all those involved including the buyer.
I would add it was very evident from my perspective as a buyer how much Filipe wanted the best for his seller. I know that's the name of the game, because if you do that you'll get your commissions etc. But yeah, as I say, he really cared about his seller and that goes a long way.
When I come to selling I'll definitely be giving Filipe a call! Assuming he's still at Your Move.
Buyer
6th Mar 2020 (4 years ago)
L Flowerdew
Felipe was so knowledgeable about selling and buying and explained everything very clearly and even brought us breakfast!
Seller
1st Mar 2020 (4 years ago)
J Mingay
Excellent service from a professional team.
27th Feb 2020 (4 years ago)
H Beeching
Fantastic - very very friendly, speedy and extremely informative.
25th Feb 2020 (4 years ago)
L Lupo
My husband and I have just purchased a property with Your Move at Blackheath Standard. Our agent was Felipe Da Silva. He was extremely professional, polite and experienced. My husband and I have been in the property business since 2005 and we never been involved in a more difficult and complicated purchased then this one but it was thanks to Felipe’s hard work, competence and commitment that we have been able to go through the most difficult process we have never faced before. I cannot recommend Felipe enough. He loves his job and he does it with passion as he truly cares for his clients.
Buyer
12th Feb 2020 (4 years ago)
G _lifex
From the very first meeting with Filipe Da Silva Dias from your Move,Blackheath office, I felt I had someone who was really interested in selling our property. All the way through the rather tricky process of selling an old property in need of upgrade he was attentive, kept us informed, was honest and very professional. We are very impressed and would highly recommend Your Move, Blackheath. Thanks again, Filipe.
Seller
29th Nov 2019 (5 years ago)
D Shirley
Having just sold my flat through Your Move Blackheath Standard I can honestly say that it is because of them my sale completed
If it wasn't for Filipe and his team my buyer would have pulled out on numerous occasions but they reassured the buyer everything was ok and were the perfect middle man between myself and the buyer.
Would highly reccomend filipe and his team!
Thanks again
Seller
30th Jul 2019 (5 years ago)
B Gabor
The most rude agents one could find. Prepare for people shouting in the background if you call them. Incapable of answering a simple question without getting all your details onto their system. No you don't need all my personal details to answer a simple question about property you're advertising. It's people like this GDPR was created for. Sigh
26th Jul 2019 (5 years ago)
SideshowbOb21
My partner and I couldn't have been luckier stumbling upon these guys. Extremely helpful staff, throughout, clear and readily available to answer any questions promptly.
Special thanks to Richard and Grace for their diligence and patience. I hope this review finds them well compensated for their efforts.
Best wishes
David
4th Jul 2019 (5 years ago)
J Smith
I was very nervous purchasing my first ever property. However Felipe and Arnold could not have been more helpful and competent. I fully recommend them to anyone else.
Buyer
1st Mar 2019 (5 years ago)
L Vuong
Jake and Grace delivered great customer service and process was very smooth and efficient. Definitely recommend
8th Feb 2019 (5 years ago)
E Carter
Jake from Your Move Blackheath was so helpful, and very quick to answer any questions we had. He made the whole process extremely easy, and we absolutely love the flat we've now moved in to! Very grateful for Your Move's service, and would highly recommend.
Tenant
25th Jan 2019 (5 years ago)
F (Bri)
Agency team friendly and helpful. Always available to talk about tenancy. About my personal experience, I would ask for a little bit of attention about the communication, sometimes I chased them a little bit to know info. Obviously I'm well aware I'm not the only one client, they have to deal with many of us. It's a difficult job! A special thanks to Grace Foster for patience, help and phone calls. Thank you again.
Tenant
4th Jan 2019 (6 years ago)
C C
As an ex estate agent I had already built up predisposed expectations on what a good sales agent should look like.
Arnold from the Blackheath branch was fast, efficient and proactive in ensuring my interests on the property were progressed. "A lead that is not acted upon is a dead end" was one of the many mantras given to me as an associate sales executive; Arnold understood the value of his time and consistently applied it productively by tackling any problems in advance.
One of my pet peeves is dishonesty and often find estate agents to sensationalise property specs at the expense of the customer's well being. I was taken aback by Arnold's transparency and realistic approach. He was well prepared and ready to field all of my questions, which increased my confidence in his ability.
20th Nov 2018 (6 years ago)
P Borin
Jake was a nice agent who helped us a lot with flat renting. He was positive and helped to urge our landlord that we have made the best offer. Also helped to speed up our security check while the company who made this security check was too slow.
Tenant
9th Nov 2018 (6 years ago)
K N
Very good service in general. Jake was really helpful and responded quickly to our requests and questions regarding our tenancy. Thank you!
Tenant
5th Nov 2018 (6 years ago)
T Watson
I had a great experience with Jake. He was highly professional and very responsive.
2nd Nov 2018 (6 years ago)
J Kowal
Very good and professional service. Grace was very helpful with everything . She was really friendly and ready to answer all our questions. We are really happy with the agency and their service. Strongly recommend
21st Oct 2018 (6 years ago)
B Malley
Grace has been so helpful to organise getting the property I set my heart on. Professional throughout the whole process.. I would recommend with no hesitation!!!
Buyer
9th Oct 2018 (6 years ago)
E Ovenden
It was great to coordinate the move with Your Move! The team really took care of us and did their best to make the move as painless as possible.
4th Sep 2018 (6 years ago)
G Andreeva
We had a great experience with Your move and Richard Waite in particular.
The agency provided a very good and professional service.
It was a pleasure to work with Richard as he was very helpful,informative and very quick in responding all our enquiries.
I would highly recommended this company.
20th Aug 2018 (6 years ago)
E Darley
I dealt with Grace a few weeks ago and she is incredibly professional and knowledgeable. Although we didn’t find the right thing with her she spent lots of time educating us about the area and market. She is very friendly and we will be recommending her to all of our friends and family.
Your Move, Grace is a real credit to your business.
4th Aug 2018 (6 years ago)
R mankikar
David and Grace have both been very helpful to get our place to rent... They got our flat right in the first go, completed paperwork and did everything in their control to make the move to our flat easy and quick...
Highly recommend as a "go to" team for getting you your dream rental flat!
Tenant
31st Jul 2018 (6 years ago)
A Burch
The sales team at Your Move Blackheath have broken the stereotype estate agents have providing a highly professional service front our first meeting to the completion of the sale of our house. Adrian was very friendly and knowledgeable and nothing was too much trouble for him and his team. Their efficient communication delivered the results we wanted. I highly recommend their services if you want down to earth honest good service.
Seller
30th Jul 2018 (6 years ago)
J Williams
I recently walked into Your Move in Blackheath and was impressed with how I was welcomed by the staff. Richard in particular was very professional and personable and has a great knowledge of the area and of the letting process. I would recommend contacting Your Move if you are considering moving.
26th Jul 2018 (6 years ago)
M Szczepanski
Massive kudos to Grace at the Your Move Blackheath branch, for going out of her way to find us a dream flat, and helping us to make the moving process almost effortless. Will definitely stay in touch if I ever have to move again.
Tenant
25th Jul 2018 (6 years ago)
A Britton
Fantastic service from Grace at the Blackheath branch. Personable, informative and communicative - highly recommend!
25th Jul 2018 (6 years ago)
Ben
Our agent, Grace (blackheath) , was charming, friendly and answered all possible questions. She made the process as smooth as possible and remembered small details about us. She treated as individuals. I couldn't recommend her more.
25th Jul 2018 (6 years ago)
R Britton
Found the Blackheath branch to be really helpful with sorting out my documents. I had a bit of nightmare trying to arrange when/where to get it sorted before heading off on holiday and Grace Foster was super helpful with getting it sorted, informing me of which offices I'd be able go to. Would recommend to anyone else.
25th Jul 2018 (6 years ago)
1000wordsonsabbath
Very helpful and communicative, made setting up an agreement super easy and hassle free.
25th Jul 2018 (6 years ago)
N I
I approached all the estate agents at Blackheath Standard in order to find out about their letting arrangements. Your Move was the only one to ask for my contact details. I received an email from David who sent through his contact details and followed up with a courtesy call a few days later.
When I was ready to let my flat, I got in touch with David and within a week, he and his colleague Richard had found suitable tenants. David, was professional and very personable. Nothing was too much trouble and I could get hold of him whenever I needed to.
Following the adage that you get what you pay for…if you want an agency with professional, attentive staff and a wide reach of potential tenants then do consider contacting Your Move. You won’t regret it.
Landlord
24th Jul 2018 (6 years ago)
T Peters
As first time clients to a letting agency we feel very welcome and beleive we have received helpful and adequate information when required. we are pleased with the genuine assistance given so far. Thank you Team BH!
Tenant
21st Jun 2018 (6 years ago)
A Bah
This agency has been amazing to me! I secured a flat that I loved very easily and all the team members were absolutely lovely. I would recommend Your Move to anyone looking for a flat/house in London.
I have to give props to David who has been nothing but amazing. He was always very understanding of my situation and genuinely feel that it would not have been possible without him. Thanks to you all!
Tenant
8th May 2018 (6 years ago)
S Singh
Brilliant service! Would defiantly recommend the Blackheath lettings team as Samir, Richard & David are very helpful
Landlord
5th Feb 2018 (6 years ago)
T Nunes
Samir, David and Richard were incredibly helpful. I moved from another country and they made me feel welcome and at ease throughout the whole process. Will definitely use them again and recommend them to friends.
Tenant
2nd Feb 2018 (6 years ago)
S Ward
Adrian and Lamar and the team very helpful. Excellent communication. Nothing too much trouble. Friendly and a pleasure to deal with. Thank you
20th Jan 2018 (7 years ago)
O okoli
This is long overdue, first time landlord. I was very impressed from the telephone conversation i had with David and then when he came round to the property. Very knowledgeable and the property was let in quick time. His advised on future property was also worth while.
Landlord
11th Jan 2018 (7 years ago)
T Lopez
Guided my mother on a successful purchase on her first investment. Would definitely recommend their services to anyone looking for a reliable, honest and efficient agent.
Buyer
6th Jan 2018 (7 years ago)
M Roberts
So pleased with my move! A big Thankyou to the team! Found a buyer within a week of being up for sale. Excellent move! Thankyou again!
Seller
2nd Jan 2018 (7 years ago)
Deborah
Just wanted to say thank you to David and the team. As a landlord with multiple properties they found me tenant in quick time and kept me up to date with referencing and everything else! They were top agents!
Landlord
22nd Dec 2017 (7 years ago)
K Onassis
Amazing service, thanks Adrian.
20th Dec 2017 (7 years ago)
O Onassis
Thankyou blackheath team.
19th Dec 2017 (7 years ago)
J Rickard
Top class agents. Rented a property with them and then they introduced me to their financial consultant whom is in the process of getting me a mortgage. Will use them to buy as well. Thanks Blackheath team
Tenant
16th Dec 2017 (7 years ago)
L Dymock
Staff are so helpful and service is 5*
11th Dec 2017 (7 years ago)
O Onassis
Very nice people and very helpful
8th Dec 2017 (7 years ago)
H Winning
Found the manager and members of staff to be rude and nonchalant. They didn't even pretend to care - as a result I chose not to market my houses with them.
Seller
24th Oct 2017 (7 years ago)
T Solak
Genuinely helpful estate agent, bussy office, immediate responds and an active team.
29th May 2016 (8 years ago)
P Kate
Called to ask about a property was sharply told "It's not available and we have nothing around there or anything like it" I got my partner to call a while later and they were offered a viewing. I decided to go with another agent with the exact same properties. Was not asked for my criterea, budget, name or anything. I know now to handle myself on the phone as it is a good part of my job so this weired sharp response was a surprise. Would not trouble them again as there is so much competition out there.
1 star because there is no minus option.
30th Apr 2016 (8 years ago)
M B
Terrible: Worse than 1star
Rented a flat through the Blackheath office in January 2016.
If I could give them less than 1star I would. Upon moving in I experienced:
* Missing Keys : I had to pay almost £120 to get keys. 3 months later I still do not have a full set of keys.
* Mice in the flat - took almost 2 months to resolve.
* None heating - Took almost 2 months to resolve.
* Flat was unclean.
* Inventory report was inaccurate.
* Extremely poor service right though to management. They were unresponsive, paid no attention to the status of existing issues and showed a complete lack of care for the fact that they were providing a diabolical standard of service.
They couldn't even get me a fob for building entry. The lettings manager said I should wait around outside to follow someone into the building!!
The property management team would pass issues to the branch who would pass them onto building management who would place responsibility on the property management team.
Awful service and I would never ever recommended to anyone even if they paid me.
Tenant
4th Apr 2016 (8 years ago)
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